Hotel - ibis Charleroi Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Charleroi Centre Gare Hotel

3.5/5 502 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Reduced mobility rooms
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 72 rooms
  • 100% non-smoking hotel
  • 11 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,677 reviews

Our guest reviews for ibis Charleroi Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 502 reviews
Saravanan B. Business - 01/03/2019 AccorHotels certified review
« Stay was awesome »

My stay was really comfortable and conducive

Lucy Couples - 19/02/2019 AccorHotels certified review
« Amazing stay »

The stay was great, Bruno (receptionist) was very polite and helped us somemhch throughout our stay! He planned the best routes and showed us great websites on how to get to the zoo and Brussels city centre. Was very helpful that he spoke very well english. He also made sure we got to the airport on time and showed us the shuttle bus timetable and other possible routes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy,<br>Thank you for taking the time to share your opinion with us.<br> It is very rewarding to read that you had a lovely stay with us and that we have met your requirements.<br><br>We will be sure to let Bruno know that he made an impact on your experience with us. Thank you for your kind comments.<br> We look forward to seeing you again in the future. <br>Warm regards,<br> Aude Awoust, Manager

It's O. Business - 29/01/2019 AccorHotels certified review
« IT'S O. »

IT'S K

Elias Z. Couples - 25/01/2019 AccorHotels certified review
« Charleroi Ibis stay »

Team was friendly acting. Room need to be supported with simple items such as; another trash basket, slippers, face small towels. Parque needs some maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elias, <br>We thank you for taking the time to send us your feedback.<br> We are happy that you received such a friendly and professional service from our team members. However, we regret that you were not entirely satisfied with your room. Please don't hesitate to bring your concerns to our team during your stay so that we can find an appropriate solution such as such as providing extra towels. <br>We have taken on board your comment about the level of maintenance of our outside space and will be passing it on to the corresponding manager.<br> We look forward to the pleasure of welcoming you back soon for a more enjoyable experience. <br>Best regards<br> Aude Awoust, Manager

Dutch 3. Business - 12/01/2019 AccorHotels certified review
« Old outdated hotel »

Old outdated hotel. Very basic interior and everything feelse extremely cramped. Would not recommend. Price/quality wise there are better hotels around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,<br> The opinions of our recent guests are always gratefully received.<br><br>One of our challenges is to satisfy all our guests and unfortunately due to personal preferences this is not always possible.<br><br>Our rooms were recently renovated and we do carry out works whenever necessary to ensure that our facilities are well maintained. <br><br>Also, we assure you that our prices are value for money, considering the location, the service and the facilities we provide.<br> We hope to be able to welcome you back in the future. Kindest regards,<br> Aude Awoust, Manager

Caroline Solo - 12/01/2019 AccorHotels certified review
« great stay, friendly staff, great breakfast »

The reception was friendly and welcoming. The room had a double bed with good matress and a bathroom with good and clean shower. It's not big luxury but I got what I needed. Breakfast is great, a choice for each, lots of fresh fruit, good croissants and good bread. And friendly staff. I stayed for 2 nights and I was happy. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline,<br> It's kind of you to take the time to send us this review about Ibis Charleroi Centre Gare.<br><br>We are delighted that you had a pleasant experience during your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.<br> We look forward to welcoming you back in the future! Best wishes,<br> Aude Awoust, Manager

faktor82 Friends getaway - 10/01/2019 TripAdvisor review
« A pleasant stay with nice breakfast »

What is really good about this hotel, the "taxi shuttle" just for 17 € from Charleroi airport :)The hotel has a very good location, just next to the railway station a and a shopping mall :)Very nice breakfast and female staff is very helpful, can't say that about the male staff, as the hotel bar should be 24 hours but only when there are females at the reception as they also serve the drinks... :-/

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for taking the time to comment on your stay at our hotel. Our location is one of the things we are very proud of about our hotel. We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer. We appreciate your positive remarks for our female team members. Please be assured that all the team should be covering the Reception as well as the bar area as this is standard practice in Ibis hotels. We will ensure that each and every team member is aware of this and will continue to provide this service level in the future. The whole team hopes to see you again. Best wishes for 2019, Aude Awoust, Manager

Rita Couples - 22/12/2018 AccorHotels certified review
« Always made welcome »

As usual no problems and made welcome on arrival

R M. Friends - 21/12/2018 AccorHotels certified review
« STAY IN IBIS HOTEL »

very neat , clean and tidy atmosphere and great service in time and more over very economical.

Anonymous Business - 20/12/2018 AccorHotels certified review

Good location. Room 411 is noisy. Every time the elevator move, it makes quite a lot of noise in the room! You shoud improve the noise isolation in that room (wall next by elevator)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,<br> Thanks for reviewing your visit to our hotel.<br><br>We're glad our location suited you.<br><br>Please do not hesitate to mention anything you're unhappy with at the time so that we may resolve these for you. Earplugs are available from Reception for our light sleepers, and we can always move you to an alternative room, if necessary.<br> We hope to see you again. Happy Holidays,<br> Aude Awoust, Manager

Dirk Couples - 04/12/2018 AccorHotels certified review
« Hotel IBIS Centre is perfect location to visit Charleroi »

location, staff, breakfast, room: OK

Jan-willem Business - 13/11/2018 AccorHotels certified review
« Very minimal »

There was no option to make tea or coffee, no waste basket in the room, no chair, no glass or cup. There was a flyer that the hotel provided earplugs, but just the flyer, not the plugs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, <br>Thank you for your review.<br> We appreciate this candid feedback of your stay and are very disappointed to hear that you found our services to be below the standards expected of us. <br>You may some tea or coffee at our bar, available for our guests throughout the day. <br>I am concerned about the room amenities that you mentioned since everything should be found in the room. As the standard Ibis 1 chair is provided, there should be 2 or 3 plastic glass and a wastebasket found in the bathroom and there is a lot of wastebasket in the corridor as well. Also, the flyer explains that it's possible to get earplugs, you just have to request it at the reception and our team members are always at hand to assist.<br> We hope to have the opportunity to welcome you back, again. <br><br>Best regards,<br> Aude Awoust, Manager

Anonymous Couples - 04/11/2018 AccorHotels certified review
« Excellent location. »

Good location in an area that has been recently redeveloped

Ken T. Couples - 16/10/2018 AccorHotels certified review

Ok. Clean and comfy and sorted us some food late evening.

Anonymous Business - 15/10/2018 AccorHotels certified review
« no frills lodging close to the station »

I needed to get a train from Charleroi sud in the early morning and Ibis hotel was a nice option to consider. I found the essential services and a clean environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for taking the time to share your experience with us.<br> We are happy to hear you appreciated our hotel. It’s a pleasure to know you were satisfied with our cleaning service and the amenities.<br> We look forward to hosting you again in the future. Best Regards,<br> Aude Awoust, Manager

William J. W. Solo - 25/09/2018 AccorHotels certified review

Quick in and out. Clean, effective. Great location for transit via train. Maybe a little prices (close to $75) but still very good. Breakfast was quite expensive and so I didn't buy it. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, Thank you very much for sharing your recent experience with us.<br> As you pointed out, we boast a convenient location, only 50 m from Charleroi-South Train Station and nearby Brussels South airport. Regarding the breakfast, we remind that guests have the possibility of a simple coffee and croissant for only €4. Thanks for mentioning the cleanliness an the quick check-in and check-out process.<br> We hope to have the pleasure to count you among our guests once again.<br> Aude Awoust, Manager

L. V. Business - 17/09/2018 AccorHotels certified review
« strange experience never again »

the hotel is okay but the environment is dirty. I was not able to keep my window open because of pigeons....I kept it open and got feather in my room ...and you know how dirty are pigeons. the area is not very safe

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for your review.<br> We are sorry for any inconvenience caused due to pigeons. As we are located in a nature friendly area we cannot restrict the birds from the hotel. However, as long as the windows are closed you will not be disturbed or harmed by the birds. You can also request for change of room which is subject to availability. We hope you will change your mind and revisit us in the future.<br> Best wishes,<br> Aude Awoust, Manager

Tank T. Couples - 14/09/2018 AccorHotels certified review
« STAFF WERE EXCELLENT BUT ROOM 103 WAS A BIT NOISY DURING THE NIGHT »

Staff were excellent and went out their way to assist with information and suggestions. Room compact but bed was extremely comfortable. The hotel is perfectly situated for access to railway station but the area surrounding the hotel was a bit run down and we lost count of how many times day and (more worryingly) night we were approached by beggars looking for money for a fix. One guy was out off it on spice or similar. Charlerio could do with an injection of cash to make it a place to go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tank. Thank you for taking the time to share your experience with us.<br> Thank you for your kind comments about our team who work hard to ensure that we deliver a high standard of service and are eager to assist at all times. We are sorry for the inconvenience caused due to the noise and location. We understand the importance of a good night's sleep for our guests and are pleased you appreciated our quality beds.<br> We look forward to welcome you back again in the future. Best regards,<br> Aude Awoust, Manager

Pierre R. Solo - 09/09/2018 AccorHotels certified review
« Very good, very pratical and efficient »

The hotel is very well, located, the personnel very effcient and friendly and I enjoyed my stay.

Neil H. Families - 31/08/2018 AccorHotels certified review
« 2 night stay »

Stayed 2 nights, friendly staff,clean spacious rooms.

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