ibis Charleroi Centre Gare Hotel 3 stars

TripAdvisor rating 3.5/5 522 reviews
ibis Charleroi Centre Gare
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Opposite Charleroi train station

  • Private car park

  • Located right in the city center

  • 12 minutes from Charleroi airport

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Charleroi Centre Gare

Quai Paul Verlaine 12
( Ex :Quai de Flandre )
.
6000
charleroi
belgium

Tel: +3271206060

Fax: (+32)71/702191

Contact email

Check-in from 12h00

Check out up to 12h00

  • 54 :   CHARLEROI SUD GARE

  • By plane

    BRUSSELS ZAVENTEM At 70km / 0.31 miles

  • By plane

    CHARLEROI At 10km / 0.31 miles

  • By train

    CHARLEROI GARE DU SUD At 0.1km / 0.06 miles

GPS :50.406318, 4.43907

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room

Superior Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: A partir de 20
  • Wireless internet in your room

Room with twin beds

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room

Our restaurants and bars

BAR IBIS

Photo non contractuelle / Strictly non binding

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 28

  • Maximum capacity: 12 people

  • Maximum banquet capacity: 15 people

Find out more

Our guest reviews for
ibis Charleroi Centre Gare

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,898 reviews

tripadvisor

TripAdvisor Rating 3.5/5

522 reviews

Short stay - comfortable bed/spacious room - though small bathroom

Customer review rating 4.1/5

Lucy H. Solo - 13/09/2019 AccorHotels review

Short stay - just 1 night - comfortable bed in a spacious room ..... bathroom was rather small but clean. Friendly and helpful staff.

Dear Lucy, Thank you for taking the time to share your experience with us. Your comfort and satisfaction is our top priority, so we're delighted to know that you had such a pleasant stay with us. We really appreciate your acknowledgment of our team members who work hard to ensure that you always receive a courteous and professional service. I certainly hope that we can welcome you back soon! Kind regards, Aude Awoust, Manager

Great location opposite train and bus stations.

Customer review rating 4.1/5

Emma Couples - 29/08/2019 AccorHotels review

Enjoyed our stay for long wkend.

Great staff, clean rooms and a good breakfast.

Customer review rating 4.1/5

Nick C. Business - 23/08/2019 AccorHotels review

The hotel is a pleasant place to stay, the staff are all friendly and welcoming. As a lone business traveller the friendly interaction with the staff is most welcome. The rooms are always clean and the beds are comfortable. The breakfast is fresh and good quality. I would and do recommend this hotel to friends and colleagues.

Dear Nick, Thanks for your positive feedback and review. It is very rewarding to know that you were satisfied with our facilities and excellent customer service. Thanks for letting us know that you also enjoyed our tasty continental breakfast! We will be more than happy to welcome you again. Best regards, Aude Awoust, Manager

Very clean room and friendly staff!

Customer review rating 4.1/5

Koen Friends - 23/08/2019 AccorHotels review

I was received very friendly and check-in was flawless. Friendly and helpful staff. No problem to make a small change to my booking.

Comfortable,

TripAdvisor rating 3.5/5

rogermanley Friends getaway - 23/08/2019 TripAdvisor review

The Rotterdam shower had a non slip floor, the one in Charleroi did not and it felt slippery - did not feel too safe when entering or leaving. Breakfast fine, reception fine but with only one person manning reception and the bar simultaneously it dsid not seem very efficient.

Dear Rogermanley, Thank you for sharing this review of your recent stay. We are glad you had a good stay. However your remarks have been noted and we are always open to suggestions. It’s great that you enjoyed our breakfast buffet. We hope to welcome you back in the future. Best wishes, Aude Awoust, Manager

ACONSEJABLE

Customer review rating 4.1/5

Alberto Friends - 21/08/2019 AccorHotels review

HOTEL TRANQUILO Y CÉNTRICO CERCANO AL AEROPUERTO.

good all round would use again

Customer review rating 4.1/5

John F. Solo - 21/08/2019 AccorHotels review

clean and adequate room but a little sparse reception staff friendly and helpful...organised taxi well to get to airport at 0445 convenient for rail station 24hr reception available for drinks/snacks

Dear John, Thanks for your opinion regarding your time at Ibis Charleroi Centre Gare hotel. Our dedicated team always aims to give the best experience to our guest, and it is rewarding to read that you had enjoyed your stay with us. We have noted your comments regarding your room and handed them to the concerned department. Your positive feedback inspires us to continue maintaining the high standards of service we set ourselves. The entire team hope to have the pleasure of seeing you on a future stay. My very best wishes, Aude Awoust, Manager

fine

Customer review rating 4.1/5

Zoë Friends - 13/08/2019 AccorHotels review

spiders, other things looked clean, long wait to check in

Dear Zoë, Thanks for taking the time to post feedback about your stay at our hotel. We sincerely hope you enjoyed your visit. Please do not hesitate to bring any issues or concerns regarding cleanliness or spiders to our attention, so that we may take the necessary action. We're sorry for the wait at check-in. Naturally, the summer season is our peak time, and we do all we can to minimise the waiting time. We appreciate your patience. We hope to welcome you back again. My best regards, Aude Awoust, Manager

Excellent.

Customer review rating 4.1/5

Brian M. Solo - 11/08/2019 AccorHotels review

The Ibis Charleroi is a nice hotel within its market. The experience with this hotel exceeded my expectations. I very much enjoyed the breakfast in the morning. The lady cook/restaurant attendant was very pleasant. The Belgian waffles were quintessential in Charleroi. However, when a hotel back-pours cane/table syrup into a ‘Maple Syrup’ bottle, it is always humorous- Hotels in China do this frequently. I am aware that I am staying in an economy hotel, so please, just serve whatever product in the original vessel or transfer it into one unmarked. I would like extend my gratitude via Ibis Charleroi to Ms. Sondreau (sp?). She was very helpful upon initial contact and reservation booking. She was able to answer my all of my questions. Her communication skills were clear and concise, giving me the confidence to know that after I arrive from traveling half-way around the earth, I would encounter no surprises. Coincidentally, upon check-in 03Aug, Ms. Sondreau maintained consistency with my initial impression, i.e.-impressed. Also, she went out if her way to help me with a couple of small items that I very much appreciated. Again, thank you to Ms. Sondreau. In addition, I would like to thank the young lady (I did not receive her name) at the front desk on the morning of 04Aug, who completed my check-out very fast and also helped me with transportation times and other questions. Thank you, Brian M

Dear Brian, Thanks for positively reviewing your visit to Ibis Charleroi Centre Gare. We are pleased that our team members made your stay so memorable. Customer service is everything to us, and it’s made our day to hear you had such a pleasant stay. We will be sure to let Ms. Sondreau know that she made an impact on your experience with us. We hope to welcome you back. Best wishes, Aude Awoust, Manager

Great little hotel

Customer review rating 4.1/5

Andrea W. Couples - 11/08/2019 AccorHotels review

It was a great hotel. Everything you needed. Close to train and bus station.

Great City Centre Hotel

Customer review rating 4.1/5

Antony Business - 31/07/2019 AccorHotels review

Lovely room with comfortable bed, great shower and a Fantastic Air Con unit.

Good basic facilities at a reasonable cost

Customer review rating 4.1/5

John E. Couples - 31/07/2019 AccorHotels review

We just needed a comfortable bed for a brief stay and all was good

Great City Centre Hotel

TripAdvisor rating 3.5/5

261AntonyG Business - 28/07/2019 TripAdvisor review

Great Hotel on the River, very close to everything, it looks was exceptionally hot during my stay, 45C+ and the air conditioner in the room was fantastic. Excellent staff, the young lady at the front desk was exceptionally helpful and very friendly.

Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Ibis Charleroi Centre Gare. Thank you for appreciating our location. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back. Best wishes, Aude Awoust, Manager

Location, location, location

Customer review rating 4.1/5

Rita Couples - 19/07/2019 AccorHotels review

Meets our needs and have I mentioned the location

June 2019 Charleroi Stay

Customer review rating 4.1/5

Tiffany A. Business - 03/07/2019 AccorHotels review

There was a large group of tourists during my visit. Because of this, when I arrived at the morning breakfast, it was completely empty and had not been kept up with. Luckily, I gave myself plenty of time for breakfast as I planned to complete business as I ate. I had to ask several times for specific items to be replenished. I feel I should have either been waived or received a discount for the breakfast. Additional employees need to be scheduled when groups are staying at your hotel.

Dear Tiffany, Thank you for the time taken to review your recent stay. We are disappointed to hear that your experience was not up to our usual high standard and would like to extend our apologies. Your remarks concerning the breakfast have been duly noted. Our guests' reviews are useful to evaluate our services in order to undertake the necessary improvements and we will pass this immediately on to the teams concerned. We do hope the rest of your stay was to your satisfaction. Despite this, we hope to have the opportunity to welcome you again in the future. Kind regards Aude Awoust, Manager
Customer review rating 4.1/5

Gilson C. Friends - 01/07/2019 AccorHotels review

Ibis, ever a good place to stay

Very nice to be back

Customer review rating 4.1/5

R. Solo - 01/07/2019 AccorHotels review

I really enjoyed this hotel whcih is in the city center in fornt of the station. The people are fantastic, Bruno the receptionist very helpful as alwas and Isabelle charming too. It makes a worldof difference because you feel welcome.

Dear R., Thank you for writing this wonderful review. Your mention of our convenient location is very much appreciated. We are always glad to welcome returning guests, and we would like to thank you for your continued support. Please rest assured that Bruno and Isabelle will be notified of your kind comments and rewarded as well. We look forward to welcoming you back for your next visit. Kind regards, Aude Awoust, Manager

Ibis.Hotel.This Hotel stands out on its own.for Qualaty.100%.

Customer review rating 4.1/5

Mr D. M. Solo - 28/06/2019 AccorHotels review

Peaceful.Quite.Safe.Secure.Grate Staff.

Handy location

Customer review rating 4.1/5

Tim G. Couples - 20/06/2019 AccorHotels review

It was basically good but the room was rather cramped and the breakfast bowls were rather mean so two servings of cereal were needed. The absence of apple mousse was a disappointment as I have grown used to it as part of my IBIS experience. But the fittings and decor were of good quality.

Dear Tim, Thank you for taking the time to write a review. We are pleased to hear that you liked the quality of our decor and fittings. The size of our standard rooms are 14m2, but we also have larger family rooms which are about 20 m2. As for the breakfast, we have both a hot and a cold buffet with a great variety of different food. If our guests have any problems, we are more than happy to help in any way we can if we are made aware on the spot. We hope to welcome you back again in the future. Aude Awoust, Manager

very nice

Customer review rating 4.1/5

Thang Families - 12/06/2019 AccorHotels review

the room is large, clean and well equipped; staff are friendly

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in charleroi