Hotel - ibis Charleroi Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Charleroi Centre Gare Hotel

3.5/5 468 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Reduced mobility rooms
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 72 rooms
  • 100% non-smoking hotel
  • 11 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.0/5 AccorHotels Rating 1,459 reviews

Our guest reviews for ibis Charleroi Centre Gare

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 468 reviews
Tim Business - 08/07/2018 AccorHotels certified review

Very good as usual.

Chawkaew C. Couples - 17/06/2018 AccorHotels certified review
« Simple but good. »

It was Nice to stay. The first room we stayed was not good due to the aircondition does not work but when we told the staff, hè immediately charge a room for us. We were appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thanks for this review.<br> We're pleased to read you enjoyed your stay among us. We take note of your remark and are happy to have been able to provide you with a suitable solution.<br> We hope to have the pleasure of welcoming you back again.<br> Aude Awoust, Manager

Chris Friends - 17/06/2018 AccorHotels certified review
« The Charleroi Ibis is very convenient for train travel. »

Pleasant and extremely convenient. The room was not large, but very clean and the bathroom was very functional. The WiFi works well. We did not have the breakfast this time, but have had it in the past and it is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thanks for your comment.<br> We're delighted to note you had a great time in our hotel, conveniently set in Charleroi, at only 50 m from the train station. Your positive feedback about the good internet signal, your room's cleanliness and the modern amenities available in the bathroom, is very much appreciated. We take note of your remarks. We remind that our family rooms have more space. Please feel free to book one of them on your next visit.<br> We look forward to welcoming you back again.<br> Aude Awoust, Manager

T. T. Business - 10/06/2018 AccorHotels certified review
« completely unsatisfied »

misery in the room when checkin was done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for posting feedback about your time at our place. Your comments are useful, in order to help us to improve our services.<br> We regret to see that you were not entirely satisfied with your stay. Please do not hesitate to send us further details via private message so that we may look into the matter, more closely.<br> I look forward to hearing from you. Kindest regards,<br> Aude Awoust, Manager

Anonymous Business - 25/05/2018 AccorHotels certified review
« Very Good stay »

Very pleasant stay and Nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for communicating this review relative to your time at Ibis Charleroi Centre Gare hotel.<br> We are thrilled to know you had enjoyed you stay with us. Thank you for complimenting our staff.<br> We really do hope that we may be able to see you again soon. Sincerely,<br> Aude Awoust, Manager

Bob Couples - 21/05/2018 AccorHotels certified review
« Efficient »

good. excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob, Thanks for this nice review.<br> We're delighted to note you had a great time among us. Your kind words about the good quality of service and reception are genuinely appreciated. We will pass them on to the whole team.<br> We look forward to welcoming you back again.<br> Aude Awoust, Manager

Marta Friends - 03/05/2018 AccorHotels certified review
« One night in Charleroi »

The hotel is very nice with all the basic you need but also very cheap. It is very close to the station and also not so hard to find a parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marta, Thanks for this review.<br> We're glad to note you had an enjoyable stay among us. We value your positive feedback about the modern amenities available in our hotel. As you pointed out, we boast a convenient location, at only 50 m from Charleroi-South Train Station.<br> We look forward to welcoming you back in the future.<br> Aude Awoust, Manager

E. O. Business - 01/05/2018 AccorHotels certified review
« mr »

Overall, a good and positive experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thanks for this so kind review about your experience at Ibis Charleroi Centre Gare hotel.<br> We are thrilled your stay among us was a success. We won't miss to share your satisfaction with all our collaborators.<br> See you soon for another positive experience. Best regards,<br> Aude Awoust, Manager

B. Couples - 24/04/2018 AccorHotels certified review
« very helpful staff »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., Thank you for taking time to share your valuable review.<br> We are delighted to read your satisfaction with our staff, dedicated to make your experience as comfortable as pleasant.<br> We hope we will have the pleasure to welcome you back again soon.<br>Yours sincerely,<br> Aude Awoust, Manager

Boyka Families - 15/04/2018 AccorHotels certified review
« perfect location »

Good location in the city center , parking against payment available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for your comment.<br> It's our great pleasure to note you enjoyed your stay in the lovely setting of our hotel, prominently set on the banks of the Sambre river, at only 50 m from Charleroi-South Train Station. We're also near Brussels-South Airport and within easy access to the centre of Charleroi. Thanks for referring to our private and safe parking.<br> We look forward to welcoming you again for another satisfactory stay.<br> Aude Awoust, Manager

Peter B. Friends - 13/04/2018 AccorHotels certified review
« Pleasant »

Pleasent, comfortable stay, nice clean room. Breakfast good although a little expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for this review.<br> We are pleased to know that you had a pleasant and comfortable stay. Thank you for appreciating the cleanness of your room and our rich and tasty breakfast buffet.<br> The whole team looks forward to seeing you on many more occasions. Best regards,<br> Aude Awoust, Manager

Iva Families - 12/04/2018 AccorHotels certified review

Everything was perfect, with a few small details and one more disappointing thing. The small details are that the hot water only appeared in the shower by the end of showering and the internet connection was very bad. The worst experience of our stay was the airport transfer with the taxi you arranged as the taxi arrived with 15 minutes delay and we were worried if we will make it for the flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iva, Thank you so much for taking time to share your valuable review. We appreciate it.<br> We are glad to know that your recent stay with us was a pleasant experience. We have taken note of your comments regarding the hot water, internet, and the transport issue. Please accept our apologies for the inconvenience caused. The hot water supply had slowed down due to a minor issue. We are currently working on fixing it. Regarding the internet, it might slow down during multiple stream or download. If it is not working, you can always inform us at the reception to give you an immediate solution. Regarding the transport, we assure most of the time they are on time. As this service is not dependent on our hotel, the time desired by our guests is communicated to the company, and we have no power about their punctuality. However, we did pass the information to them to ensure such issue will not occur in the future. We are happy that rest of the facilities met your expectations.<br> We look forward to welcoming you again. All the best.<br> Aude Awoust, Manager

Anonymous Couples - 10/04/2018 AccorHotels certified review
« The hotel improved over the last years. The breakfast and food is a plus compared to years ago. »

The hotel improved over the last years. The breakfast and food is a plus compared to years ago.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thanks for your comment.<br> We're glad to note you had a lovely time among us. We're truly appreciative of your reference to the good quality the breakfast and that of the food served. Thanks for sharing your satisfaction with us.<br> We look forward to welcoming you again.<br> Aude Awoust, Manager

B. R. Business - 28/03/2018 AccorHotels certified review
« Good (quiet) but Major Internet Failure and &quot;long&quot; waitime to do the check-in (~10 min) »

Major Internet Failure during the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking time to share your valuable review.<br> We are sorry to know that your recent stay at our hotel was not completely satisfying. Please accept our sincere apologies for the delay in check-in and the internet issues. Regarding the check-in process, we are currently in the process of updating the same. Hence, at present, our hotel is not yet equipped for fast check-in. We assure you, we will achieve that near the near future. Regarding the internet, we did face a temporary issue which was rectified in short time. However, we have just confirmed that in a few rooms the connection was slow. This also happens when there are multiple streaming or downloading at once. We do understand your frustration. Also, for such problems, you can always contact our reception. Our team members will be able to assist you immediately and provide an alternate solution. We are glad that rest of the facilities were to your satisfaction.<br> We hope to welcome you back in the future. All the best.<br> Aude Awoust, Manager

Graeme H. O. Couples - 27/03/2018 AccorHotels certified review
« Very pleasant stay helped by lovely staff »

We enjoyed our four night stay and found all the Inis staff to be friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thanks for your positive feedback.<br> We find a great delight reading your nice testimony about your four-night stay in the lovely setting of our hotel. Your kind words about the good quality of service and reception are greatly valued. They will be passed on to the whole staff.<br> See you soon for another pleasant stay.<br> Aude Awoust, Manager

Anonymous Business - 27/03/2018 AccorHotels certified review
« below average... »

There were multiple issues: 1.) even though I filled in the CheckIn data before, i needed to write down contact information upon arrival (i don't see the benefit of the online CheckIn) 2.) My room as overall ok, but there was a moldy smell in the bathroom 3.) When leaving after CheckOut, there was a strange looking/behaving person at the hotel bar, who was presumably drunk, this left a negative feeling with respect to the overall comfort in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are grateful for the time you took to post your review concerning your recent stay.<br> We regret that you were disappointed with your experience in our hotel. Unfortunately, although we are in the process of updating, at present our hotel is not yet equipped for fast check-in. We would like to apologise for the unpleasant odour in your room, unfortunately some of our guests still smoke in their rooms although we are a non-smoking hotel and this odour is extremely difficult to dispel, please don't hesitate to inform our reception team who will happily change your room, subject to availability.<br>Lastly, we hope you were not overly disturbed the person in the bar, we were aware of the situation but as it concerned a guest all we could do was make sure he did not inconvenience our other guests.<br> We hope you will give us another opportunity to welcome you for a more enjoyable stay in the future. With my best regards,<br> Aude Awoust, Manager

S. Couples - 16/03/2018 AccorHotels certified review
« IMPECABLE »

IMPECABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thanks for your review.<br> We're pleased to learn you had a gorgeous stay among us. Thanks for your valuable rating.<br> We look forward to welcoming you again.<br> Aude Awoust, Manager

Tim Families - 14/03/2018 AccorHotels certified review
« A pleasant stay »

I was glad to be able to book in so quickly and the staff were very helpful about maps of Charleroi etc and organising a taxi. The room was comfortable and breakfast was easy to access although the hot food was fairly minimal. Booking out early as I had to come back to England was easily achieved and overall it was an enjoyable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, Thanks very much for your nice review about your stay at hotel Ibis Charleroi Centre Gare.<br> We are really pleased to read that you enjoyed the services offered in our hotel. We take pride in your positive feedback about the comfort of your room. Our breakfast includes a hot buffet (bacon, beans, tomato sauce and scrambled eggs) and cold (varied pastries, meats, cut and portion cheese, yogurt, cereals, fruit and vegetables) + squeezed orange juice. Your suggestions to improve it are welcome. We appreciate your compliment to the staff. Our whole team is dedicated to make your stay as comfortable as pleasant.<br> I really do hope we have the pleasure of welcoming you back, again. <br>My kindest regards,<br> Aude Awoust, Manager

Tiberiu Solo - 14/03/2018 AccorHotels certified review
« Very good ratio price per quality. »

Clean, moden, cool room, but no electrical sockets near bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiberiu, Thanks for posting this very nice review of your stay with us, at the Ibis Charleroi Centre Gare Hotel.<br> It was a pleasure to read that you had a wonderful stay with us. We are glad that you appreciated the cleanliness and the modernity of your apartment. We have taken note of your comment regarding the electrical sockets near the bed.<br> We look forward to welcoming you back during your next visit to La Rochelle.<br> Aude Awoust, Manager

Carole C. Couples - 13/03/2018 AccorHotels certified review

Friendly welcoming staff, room quite small but spotlessly clean, good shower, didn't have breakfast just coffee and croissant as we thought it was very expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carole, Thank you for your review of your recent stay at hotel Ibis Charleroi Centre Gare,<br> Our staff thanks you for your kind words towards them. They are thrilled to have been up to it. We are very pleased to read your feedback about the cleanliness. We made it a point of pride. Our breakfast is a delicious, hot and cold buffet, including freshly squeezed orange juice, capable of delighting all tastes and appetites. But we are happy to read that you appreciated the coffee and croissant formula. Thanks for mentioning the quality shower.<br> We hope to have the opportunity to welcome you back, again. <br>Warmest regards,<br> Aude Awoust, Manager

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