Hotel - ibis Charleroi Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Charleroi Centre Gare Hotel

3.5/5 480 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 72 rooms
  • 100% non-smoking hotel
  • 11 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,530 reviews

Our guest reviews for ibis Charleroi Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 480 reviews
Tank T. Couples - 14/09/2018 AccorHotels certified review
« STAFF WERE EXCELLENT BUT ROOM 103 WAS A BIT NOISY DURING THE NIGHT »

Staff were excellent and went out their way to assist with information and suggestions. Room compact but bed was extremely comfortable. The hotel is perfectly situated for access to railway station but the area surrounding the hotel was a bit run down and we lost count of how many times day and (more worryingly) night we were approached by beggars looking for money for a fix. One guy was out off it on spice or similar. Charlerio could do with an injection of cash to make it a place to go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tank. Thank you for taking the time to share your experience with us.<br> Thank you for your kind comments about our team who work hard to ensure that we deliver a high standard of service and are eager to assist at all times. We are sorry for the inconvenience caused due to the noise and location. We understand the importance of a good night's sleep for our guests and are pleased you appreciated our quality beds.<br> We look forward to welcome you back again in the future. Best regards,<br> Aude Awoust, Manager

Pierre R. Solo - 09/09/2018 AccorHotels certified review
« Very good, very pratical and efficient »

The hotel is very well, located, the personnel very effcient and friendly and I enjoyed my stay.

Neil H. Families - 31/08/2018 AccorHotels certified review
« 2 night stay »

Stayed 2 nights, friendly staff,clean spacious rooms.

Dr. G. T. Business - 29/08/2018 AccorHotels certified review
« Confortable »

Good price/value ratio

Frances Families - 27/08/2018 AccorHotels certified review
« Good hotel »

Extremely close to the railway and bus stations, this is a good value, comfortable hotel. The check-in (and out) process was very straightforward, staff were efficient and helpful and the room was clean, spacious and comfortable.

Nigel Friends - 22/08/2018 AccorHotels certified review
« Cramped »

Booked a room with double and single beds , only had two singles in tiny room . This is not the first time we have been given the wrong room here .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel. We appreciate that you took the time to share your experience with us.<br> We are very sorry to hear of the issue with your room. The comfort and well being of our guests is of the utmost importance to us and we would again like to apologize for this less than pleasant experience.<br> We hope you'll give us the chance to offer you an improved experience in the future. With best wishes,<br> Aude Awoust, Manager

Sara Couples - 20/08/2018 AccorHotels certified review
« Satisfactoria »

Satisfactoria

Anonymous Friends - 19/08/2018 AccorHotels certified review
« Good »

Good

Charlotte Business - 18/08/2018 AccorHotels certified review
« Simple but adequate for the price »

The hotel had been renovated since my last stay and the improved interior made the stay more pleasant. Room was adequate, the air con worked, breakfast was sufficient ( and provided very early in the morning which is a plus for travellers ). The area around looks more and more dilapidated and it is not easy to find anywhere to have a decent meal apart from a very snobbish brasserie just opposite with no tables free on a Tuesday early evening. The prices should not go up however as this is a fairly plain hotel and its main attraction is proximity to the station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte. We thank you for sending your comments about your stay at Hotel Ibis Charleroi Centre Gare.<br> It is pleasing to know that your room and its amenities were to your satisfaction. We however regret that you had issues in finding places to eat. There are a number of good quality Italian, French and fast food restaurants in close proximity to our hotel and our team would be more than happy to provide you with suggestions upon your next stay with us. We also provide our own snacking options. Thank you for your kind highlight of our hotel's interior and location, we truly appreciate your compliments.<br> The whole team hopes to see you again. Best wishes,<br> Aude Awoust, Manager

Anon Business - 17/08/2018 AccorHotels certified review
« Worst Ibis been in for years »

Terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to review your stay at our hotel. Your comments are valuable to us so that we can improve on what is necessary.<br> We are sincerely sorry to see that you did not enjoy your time here.<br><br>Please do not hesitate to contact us via private message with further details, so that we can investigate any concerns for you.<br> I look forward to hearing from you. My very best wishes,<br> Aude Awoust, Manager

Chris B. Families - 26/07/2018 AccorHotels certified review
« Cancelled Flight »

Superb friendly staff.

Family - 25/07/2018 TripAdvisor review
« Review »

Unfortunately the airco was broken. Therefore we had to keep the windows open at night because of the heat which led to a restless night due to the street noise. The staff was very helpful though and breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, Thanks for sharing your experience at hotel Ibis Charleroi Centre Gare. We really appreciate your kind words about the good quality of service. As you might have been advised, we are currently experiencing a temporary lack of air conditioning. We apologize for any inconvenience caused because of this. Our maintenance team is however working to have this quickly addressed and all guests are being made aware at check in. Thank you for the mention of our tasty breakfast. We look forward to the pleasure of welcoming you in your next visit. Best regards, Aude Awoust, Manager

Tim Business - 08/07/2018 AccorHotels certified review

Very good as usual.

Chawkaew C. Couples - 17/06/2018 AccorHotels certified review
« Simple but good. »

It was Nice to stay. The first room we stayed was not good due to the aircondition does not work but when we told the staff, hè immediately charge a room for us. We were appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thanks for this review.<br> We're pleased to read you enjoyed your stay among us. We take note of your remark and are happy to have been able to provide you with a suitable solution.<br> We hope to have the pleasure of welcoming you back again.<br> Aude Awoust, Manager

Chris Friends - 17/06/2018 AccorHotels certified review
« The Charleroi Ibis is very convenient for train travel. »

Pleasant and extremely convenient. The room was not large, but very clean and the bathroom was very functional. The WiFi works well. We did not have the breakfast this time, but have had it in the past and it is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thanks for your comment.<br> We're delighted to note you had a great time in our hotel, conveniently set in Charleroi, at only 50 m from the train station. Your positive feedback about the good internet signal, your room's cleanliness and the modern amenities available in the bathroom, is very much appreciated. We take note of your remarks. We remind that our family rooms have more space. Please feel free to book one of them on your next visit.<br> We look forward to welcoming you back again.<br> Aude Awoust, Manager

T. T. Business - 10/06/2018 AccorHotels certified review
« completely unsatisfied »

misery in the room when checkin was done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for posting feedback about your time at our place. Your comments are useful, in order to help us to improve our services.<br> We regret to see that you were not entirely satisfied with your stay. Please do not hesitate to send us further details via private message so that we may look into the matter, more closely.<br> I look forward to hearing from you. Kindest regards,<br> Aude Awoust, Manager

Anonymous Business - 25/05/2018 AccorHotels certified review
« Very Good stay »

Very pleasant stay and Nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for communicating this review relative to your time at Ibis Charleroi Centre Gare hotel.<br> We are thrilled to know you had enjoyed you stay with us. Thank you for complimenting our staff.<br> We really do hope that we may be able to see you again soon. Sincerely,<br> Aude Awoust, Manager

Bob Couples - 21/05/2018 AccorHotels certified review
« Efficient »

good. excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob, Thanks for this nice review.<br> We're delighted to note you had a great time among us. Your kind words about the good quality of service and reception are genuinely appreciated. We will pass them on to the whole team.<br> We look forward to welcoming you back again.<br> Aude Awoust, Manager

Marta Friends - 03/05/2018 AccorHotels certified review
« One night in Charleroi »

The hotel is very nice with all the basic you need but also very cheap. It is very close to the station and also not so hard to find a parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marta, Thanks for this review.<br> We're glad to note you had an enjoyable stay among us. We value your positive feedback about the modern amenities available in our hotel. As you pointed out, we boast a convenient location, at only 50 m from Charleroi-South Train Station.<br> We look forward to welcoming you back in the future.<br> Aude Awoust, Manager

E. O. Business - 01/05/2018 AccorHotels certified review
« mr »

Overall, a good and positive experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thanks for this so kind review about your experience at Ibis Charleroi Centre Gare hotel.<br> We are thrilled your stay among us was a success. We won't miss to share your satisfaction with all our collaborators.<br> See you soon for another positive experience. Best regards,<br> Aude Awoust, Manager

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