Hotel - Mercure Melbourne Treasury Gardens
Mercure Hotel Mercure Hotel

Mercure Melbourne Treasury Gardens

4.0/5 1,985 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking (Paying)
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE MEL
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for businessor leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

  • 164 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 10,330 reviews

Our guest reviews for Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,985 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jennifer A. Friends - 17/01/2019 AccorHotels certified review
« Surprisingly delightful »

I was an Accor member for the last four years but didn't join this year as the expense was hard, I was sad but wasn't travelling enough for the rewards due to my husbands ill health. Last time I stayed in that hotel it was the Sheraton and wasn't pleasant. From the moment we walked in this time it was a wonderful experience the staff were amazing and helpful, and the beautiful gentleman on reception made me feel special and was super helpful.

Peter A. Business - 16/01/2019 AccorHotels certified review
« A very good stay »

Nice, well appointed room. Courteous, friendly and efficient staff. Breakfast was very sufficient to start the day.

Eric F. Couples - 16/01/2019 AccorHotels certified review
« Very comfortable and friendly. »

Room was very comfortable with good facilities. Staff friendly and helpful. Very handy having a Dining Area within the hotel. Hotel situated within easy reach of local transport and gardens.

M. Couples - 16/01/2019 AccorHotels certified review
« Not entirely happy »

Really thought the hotel may have done some small thing regarding our small request for the price we paid.

Penny Business - 16/01/2019 AccorHotels certified review
« Extremely friendly staff who went over and above to make me feel welcome. »

Being a regular client, it was nice to be greeted and made to feel important.

Valerie Solo - 15/01/2019 AccorHotels certified review
« LITTLE TREASURE »

I have been staying here for a long time and it really is a "Littl4e Treasure"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valerie, Thank you for taking the time to provide us with your feedback following your recent stay with us at Mercure Melbourne Treasury Gardens and also for your continued loyalty to AccorHotels. It is always our pleasure to welcome back our loyal repeat guests and I am thrilled to hear that you enjoyed your stay. On behalf of the entire team, we look forward to welcoming you back again soon. Kind regards, Kelly Hughes Front Office Manager

Anonymous Couples - 15/01/2019 AccorHotels certified review
« Lovely friendly staff and great position »

Staff more than obliging.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haydn, Thank you for taking the time to share feedback about your recent stay at the Mercure Melbourne Treasury Gardens. I am delighted to hear that your experience was enjoyable and I will pass on your kind words to the Team. We look forward to welcoming you back soon. Kind regards, Mr Andrew Dvash General Manager

Sue D. Solo - 15/01/2019 AccorHotels certified review
« Welcoming »

Friendly staff, excellent service, great location and room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, Thank you kindly for taking the time to reach out with positive feedback from your recent experience at Mercure Melbourne Treasury Gardens. We strive to provide a superior level of service to each and every one of our guests and I am pleased that you enjoyed your stay. Kind regards, Mr Andrew Dvash General Manager

Phil J. Couples - 15/01/2019 AccorHotels certified review
« Week end away »

As always, our stay was great. We love staying here because its perfect for all the places we want to go to. Central and relaxed. Love having a drink downstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil, Thank you for taking the time to review your recent stay at Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

Anonymous Solo - 15/01/2019 AccorHotels certified review
« Nice hotel good position ,nice room,unfortunately my son had to pay an extra $20 because he asked for a room that I could see the Fitzroy gardens. House staff nice, front of desk some not very nice and most unhelpful.Food not very good and expensive. »

Some front desk not very nice.My son had organised to get my boarding pass printed out but female wouldn’t do it luckily male printed it out .also help with my case from my room to downstairs. Wasn’t game to ask the front desk.female always grumpy. However a very nice young female clerk approached me and took my case down the front steps. I think the staff assumed I would know how to get around Melbourne. I was confused about which tram to get because I wanted to go to Art Gallery of Vic. Expecting to go to flinders station. I hopped on the first tram the staff did not tell me the number to catch.they assumed I knew. Was not given a statement of account for my stay.i went back and asked for it just as I was leaving. I Was not asked to check it .it.when I was back at my home and had a chance to check the bill.it I had a revolting dish on the first afternoon . It tasted like a bottle of peanut butter was put in the dish.I was charged $35.00. Food dreadful ,thought I had ordered a bar meal . Next two afternoons I ate fish & chips .I was charged a different for each meal.I do not normally eat fish and chips ever. I am telling you this because I was speaking to a couple from the country who have been staying at your hotel for years & they said the food had changed and they could no longer a decent Australian meal. They always go somewhere else too eat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine, Thank you for taking the time to review your recent stay at Mercure Melbourne Treasury Gardens. I sincerely appreciate you sharing your feedback about your stay and apologise sincerely that there were many aspects that fell short of our usual high standards. Your feedback is extremely important to us and will be discussed with the Team accordingly. If you are returning to the hotel again in the future, I would like you to contact me directly on H2… so that I can personally look after your reservation. Thank you for your time and I hope we can provide you with a much more memorable experience in the future. Kind regards, Mr Andrew Dvash General Manager

Marie B. Couples - 15/01/2019 AccorHotels certified review
« Easy check in, comfy bed, good location »

Comfortable room. Very comfy bed. Only thing to complain about is bathroom. No cupboard or room to put make up etc. very tiny. Though a great shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie, Thank you for taking the time to review your stay at Mercure Melbourne Treasury Gardens. I am very pleased to hear that you enjoyed your stay overall and look forward to welcoming you back again in the future. Kind regards, Mr Andrew Dvash General Manager

Anonymous Families - 15/01/2019 AccorHotels certified review
« Comfortable and straightforward »

The staff were extremely friendly, accommodating and helpful. The check in was easy and the beds were comfortable. The view was very nice and the breakfast was tasty and plentiful.

Brian Couples - 14/01/2019 AccorHotels certified review
« Excellent location and clean rooms »

We had a quick overnight stay and didn't spend a lot of time in the hotel. The room had all we needed, it was clean and the reception desk staff were efficient and polite. Car parking was limited and rediculously over-priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you for taking the time to review your recent stay at Mercure Melbourne Treasury Gardens. I sincerely appreciate you taking the time to share your feedback as it allows us to continually monitor and improve the product and service that we provide to our guests. Thank you for choosing to stay with us and we hope to welcome you back again in the future. Kind regards, Mr Andrew Dvash General Manager

Yvonne Families - 14/01/2019 AccorHotels certified review
« A great mid summer break »

Check in was easy and we were greeted by pleasant and happy staff. The room was tidy and ready for us on check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne, Thank you for taking the time to share feedback about your recent stay at the Mercure Melbourne Treasury Gardens. I am delighted to hear that your experience was enjoyable and I will pass on your kind words to the Team. We look forward to welcoming you back soon. Kind regards, Mr Andrew Dvash General Manager

David Solo - 13/01/2019 AccorHotels certified review
« Reliable , Great Service Good Value »

A regular guest I needed an early check in after a flight from Singapore. This was met and my stay as a result was fantastic as I was able to rest and refresh before a few important meetings that day

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to share feedback about your recent stay at the Mercure Melbourne Treasury Gardens. I am delighted to hear that your experience was enjoyable and I will pass on your kind words to the Team. We look forward to welcoming you back soon. Kind regards, Mr Andrew Dvash General Manager

Judith M. Couples - 13/01/2019 AccorHotels certified review
« Good stay for sports fans »

Pleasant stay!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith, Thank you for taking the time to review your recent stay at Mercure Melbourne Treasury Gardens. I sincerely appreciate you taking the time to share your feedback as it allows us to continually monitor and improve the product and service that we provide to our guests. Thank you for choosing to stay with us and we hope to welcome you back again in the future. Kind regards, Mr Andrew Dvash General Manager

Roger Couples - 13/01/2019 AccorHotels certified review
« Perfection with economy »

Perfect location for city and park. Cost effective stay in adequate double room with all amenities. Breakfast option in restaurant was welcomed and taken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger, Thank you kindly for taking the time to reach out with positive feedback from your recent experience at Mercure Melbourne Treasury Gardens. We strive to provide a superior level of service to each and every one of our guests and I am pleased that you enjoyed your stay. Kind regards, Mr Andrew Dvash General Manager

Anonymous Solo - 13/01/2019 AccorHotels certified review
« Relaxed stay »

Hotel was pleasant and staff helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, Thank you for taking the time to share feedback about your recent stay at the Mercure Melbourne Treasury Gardens. I am delighted to hear that your experience was enjoyable and I will pass on your kind words to the Team. We look forward to welcoming you back soon. Kind regards, Mr Andrew Dvash General Manager

Balgownie Couples - 12/01/2019 AccorHotels certified review
« Enjoyed our stay »

We enjoyed our stay in Melbourne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda, Thank you kindly for taking the time to reach out with positive feedback from your recent experience at Mercure Melbourne Treasury Gardens. We strive to provide a superior level of service to each and every one of our guests and I am pleased that you enjoyed your stay. Kind regards, Mr Andrew Dvash General Manager

Elaine W. Couples - 11/01/2019 AccorHotels certified review
« Exceeded our expectations once again. Thank you. »

Our stay was all we could wish for....professional staff who made us very welcome - our room was to our expectations - the restaurant and staff was excellent - and to make everything A1 - we were able to park our car in the underground car park at the hotel which we have never had the opportunity to do on our previous stays with you. All in all a very satisfying and enjoyable weekend for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine, Thank you for taking the time to share feedback about your recent stay at the Mercure Melbourne Treasury Gardens. I am delighted to hear that your experience was enjoyable and I will pass on your kind words to the Team. We look forward to welcoming you back soon. Kind regards, Mr Andrew Dvash General Manager

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