Hotel - Mercure Melbourne Treasury Gardens
Mercure Hotel Mercure Hotel

Mercure Melbourne Treasury Gardens

4.0/5 1,917 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE MEL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
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Hotel location

Our rooms

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for businessor leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

  • 164 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • WiFi in your room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 9,072 reviews

Our guest reviews for Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,917 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Solo - 18/07/2018 AccorHotels certified review

Very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beverley, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Melbourne Treasury Gardens. I have shared your comments regarding the buffet breakfast with our Food & Beverage Manager so that he can share this with his team to ensure a more seamless experience in future. On behalf of the entire team, we look forward to having the opportunity to welcome you back to the hotel again soon. Kind regards, Kelly Hughes Front Office Manager

Russell Business - 18/07/2018 AccorHotels certified review
« Comfortable and relaxing. »

Checking in and out was a breeze. The room was comfortable and quiet. Friendly service in the bar and dining area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russell, Thank you for taking the time to provide us with your feedback following your recent stay with us at Mercure Melbourne Treasury Gardens. I'm really pleased to hear that you had a comfortable stay and enjoyed the service you received whilst you were here with us. On behalf of the entire team, we look forward to having the opportunity to welcome you back to the hotel again soon. Kind regards, Kelly Hughes Front Office Manager

Luke R. Families - 18/07/2018 AccorHotels certified review
« Excellent service and facilities »

Its was fantastic our son fell and hurt his face while we were out for tea at a different pub and the receptionist helped us by giving us an ice pack she made up for him. And breakfast buffet was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Melbourne Treasury Gardens. Whilst I'm sorry to hear about the unfortunate accident that your son had, I'm glad that our team were able to assist with the ice pack. I'm sure that our Executive Chef and Food & Beverage Manager will be thrilled to hear your comments about the buffet breakfast. On behalf of the entire team, we look forward to having the opportunity to welcome you back to the hotel again soon. Kind regards, Kelly Hughes Front Office Manager

Dianne B. Solo - 17/07/2018 AccorHotels certified review
« Great... Im glad I stayed »

The check in was quick, the room was quiet , clean and nice. Breakfast was great and nice food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Bernadette B. Families - 17/07/2018 AccorHotels certified review
« Quiet and picturesque »

Warm welcome and lovely location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernadette B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Anonymous Couples - 17/07/2018 AccorHotels certified review
« Staff were great, although room upgrade was very average »

As mentioned in the title, staff were great, although room upgrade was average. As a gold Accor member we were upgraded to a park view room which was very small, it was the smallest room we have stayed in whilst being a member. My daughter stayed there recently and was allocated a room with a living area on a silver membership, therefore we were surprised to receive the room we did. Overall the staff were really lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaylene, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Melbourne Treasury Gardens and also for your continued loyalty to AccorHotels. Whilst I'm thrilled to hear that you enjoyed the friendly service provided by the team, I was very sorry to hear that you were disappointed with your room. We certainly love to recognise our Elite Loyalty Members with room upgrades however there are some occasions - particularly over the busier weekends - when all of the larger Suites are fully booked. Should you return to the hotel, I have made a note on your profile so that we can provide a complimentary upgrade to one of our Suites should it be available. Thank you once again for your feedback and we hope to have the opportunity to welcome you back to the hotel again in future. Kind regards, Kelly Hughes Front Office Manager

Roger V. L. Couples - 17/07/2018 AccorHotels certified review
« Mr »

We like being on the edge of treasury gardens and use the free tram to move around the city for shops etc. Good location for shows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Franklyn R Van L., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Brendan Families - 17/07/2018 AccorHotels certified review
« Brendan »

It was great , clean room , helpful staff , excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan H., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Anonymous Families - 17/07/2018 AccorHotels certified review
« VERy satisfactory »

Very helpful staff. Always friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Melbourne Treasury Gardens. I'm so pleased to hear that you enjoyed the friendly and helpful service provided by the team. We look forward to having the opportunity to welcome you back to the hotel again soon for another enjoyable stay. Kind regards, Kelly Hughes Front Office Manager

Anonymous Couples - 17/07/2018 AccorHotels certified review

Overnight to catch up with family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Jenny B. Friends - 17/07/2018 AccorHotels certified review
« Convenient, Clean, comfortable and quiet »

Staff are lovely and helpful although the booking in process seems to take a long time, noted the queue everyday waiting to check in. The rooms are quiet, clean and comfortable, coffee mugs instead of those teacups would be a good idea. Over all I would recommend to stay here thankyou

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Fiona Families - 17/07/2018 AccorHotels certified review

Great location, walking distant to MCG. Friendly staff and excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tze Yin I., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Allen S. Families - 16/07/2018 AccorHotels certified review
« Very happy with the level of service we received »

Staff really looked after us = above and beyond

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allen, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Melbourne Treasury Gardens. I'm thrilled to hear that the team were able to go above and beyond to provide you with a wonderful level of service! On behalf of the entire team, we look forward to having the opportunity to welcome you back to the hotel again soon. Kind regards, Kelly Hughes Front Office Manager

Lp Business - 16/07/2018 AccorHotels certified review
« Dissatisfied »

The hotel room was neat but tired and basic, and had not been vacuumed. No bottled water, no mini bar, no glasses to drink from. There is very poor lighting in the room and bathroom ie cannot see to apply makeup. The manager (presumably) at the front desk was extremely rude to his colleague, belittling her in front of guests. Food at the restaurant was below average. Very budget accommodation, will not be returning - only stayed here as it was booked by my employer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, Thank you for your time on the telephone this afternoon. I really appreciated having the opportunity to discuss your recent stay with us in a bit more detail. Once again, I'm truly sorry that you didn't experience the usual high level of service that we pride ourselves on here at Mercure Melbourne Treasury Gardens. Thank you for taking the time to provide us with your feedback and we hope to have the opportunity to welcome you back in future for a more enjoyable stay. Kind regards, Kelly Hughes Front Office Manager

Angelique Couples - 16/07/2018 AccorHotels certified review
« Awesome location »

My stay was great room was clean and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelique, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Melbourne Treasury Gardens. I'm really pleased to hear that you enjoyed the central location of the hotel and had a great stay. On behalf of the entire team, we look forward to having the opportunity to welcome you back to the hotel again in future. Kind regards, Kelly Hughes Front Office Manager

Chen Y. Families - 16/07/2018 AccorHotels certified review
« clean efficient friendly »

excellent accomodation, enjoyed stay, although I booked your hotel online because the room window view had the treasury gardens on your website which was the selling point, so I was disappointed to be allocated on the opposite with city building views, would love to have the gardens view next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen y., Thank you for taking the time to share your feedback about your recent experience at Mercure Melbourne Treasury Gardens. It is imperative that we constantly seek feedback from our guests to continually monitor and improve our product and service, therefore your feedback is very important and will be taken on board. We look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

Michelle Business - 16/07/2018 AccorHotels certified review
« Was really good short stay »

The staff on reception were really accommodating and very professional Breakfast was very nice lots of choice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Greg R. Couples - 16/07/2018 AccorHotels certified review
« Mr Greg R. »

Allways a pleasure to stay Mercure Treasury Gardens Magnificant view looking out over the gardend Enjoyed the beer / wine in the bar Great breakfast on the Sunday morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is certainly always our pleasure to welcome back our regular guests! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kelly Hughes Front Office Manager

Anonymous Couples - 16/07/2018 AccorHotels certified review
« Convenient winter stay-over to enjoy the footy and a show! »

It was great to have booked in advance, and know that the Mercure was within walking distance of the MCG, the Regent Theatre and the shops for a quick browse. The staff were efficient and courteous, and the room clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, Thank you for taking the time to review your stay at Mercure Melbourne Treasury Gardens. I am very pleased to hear that you enjoyed your stay overall and look forward to welcoming you back again in the future. Kind regards, Mr Andrew Dvash General Manager

Colleen N. Families - 15/07/2018 AccorHotels certified review
« Friendly, efficient staff and a stunning view. »

Our stay was as it usually is - friendly and efficient staff at all times. This hotel has a beautiful view of the gardens if you are on that side of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colleen We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. it is a joy to see that our staff were friendly and efficient and that you had a stunning view during your stay with us. We look forward to seeing you return again so that we offer you the same great experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Chris White Night Manager

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