Hotel - Mercure Melbourne Treasury Gardens
Mercure Hotel Mercure Hotel

Mercure Melbourne Treasury Gardens

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4.0/5 1,828 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Public indoor parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE MEL
  • Languages spoken at the hotel
    • Chinese Mandarin
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for businessor leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

  • 164 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 7,725 reviews

Our guest reviews for Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,828 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Gwen Couples - 12/01/2018
« Bear »

Stay was great. Reception very helpful. Had dinner. Menu didn't appear to be children friendly. Some people from the country don't always want upmarket food. Would stay again.

AccorHotels certified review
Brian Couples - 11/01/2018
« Great location opposite Fitzroy Gardens »

Very enjoyable and will definitely stay there again if visiting Melbourne. Don at the reception desk was a great ambassador for the Hotel with his friendly, informative and efficient manner.

AccorHotels certified review
Tony Business - 10/01/2018
« Satisfactory »

Staff ok Room ok Breakfast ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
S. Couples - 10/01/2018
« Enjoyable stay »

We enjoyed it everyone was pleasant and extremely helpful. Room was clean and adequate for what we wanted. Added breakfast to our booking no problem also enjoyed the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernest, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Km C. Couples - 10/01/2018
« Value for Money. Good Location situated at City Centre »

Tidy and cozy room. Nice location which situated at city centre next to the station of free tram zone. High speed wifi provided. Good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kin Man, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Daryl W. Families - 10/01/2018
« Fine »

Fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daryl, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 10/01/2018
« Was fine for a short stay »

Room was fine, bed was okay but the pillows were dreadful. Location was great as we attended the cricket. Menu at restaurant was disappointing, nothing suitable for us which was a shame as that is another reason we picked the hotel, wanted to be able to spend day at cricket then have dinner downstairs. Buffet breakfast also overpriced so had to go elsewhere for breakfast.

AccorHotels certified review
Yeah R. Families - 10/01/2018
« Could have been alot better for the money »

I will not stay again. The view was nice but was completely ruined by the crap quality glass in the window. The glass should be replaced with better quality. A semi opaque bathroom door is not a good choice and everyone else in the room does not need to hear your toilet habits. Very poor parking arrangement and to not be notified of this prior, bad choice on your behalf. There were 4 people staying in one room, nobody had the forethought of putting 4 towels in the room. It took 2 phone calls to get extra pillows. Dishes were left in the hallway for more than 3 hours, not good enough. Crap quality tv as well, why would you choose something so small and with terrible sound. Your signage out the front is of extremely poor quality as well. I expected way better.

AccorHotels certified review
Magan R. Couples - 10/01/2018
« Wonderful view, »

Amazing views of melbourne, lifts could use an upgrade, and bathrooms might need to be bigger

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Dianne Couples - 10/01/2018
« New Year Weekend »

Staff were friendly and extremely helpful. Restaurant was a disappointment for dinner. If you disliked Asian food there was no other option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne, We would like to thank you for your comments and ratings regarding your stay with us at the The Mercure Melbourne Treasury Gardens. It is always helpful to receive constructive feedback. I have shared your responses with our Food and Beverage team. I am sure that this feedback will serve to encourage all of our staff to continue striving towards an exceptional level of service. Thank you again for sharing your experience with us. We hope to welcome you back very soon. Warm Regards, David Addison Assistant Manager Mercure Melbourne Treasury Gardens

AccorHotels certified review
Luke Couples - 09/01/2018
« Very satisifying »

The room was clean, presented well and we had a great view from the 11th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Lynton B. Solo - 09/01/2018
« Nice, comfortable and friendly service. »

Only stayed one night after the cricket. Was close to the MCG and an easy walk. Rooms were comfortable and clean. Staff were friendly and helpful. Breakfast was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynton, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Paul Business - 09/01/2018
« A great place to enjoy marvellous Melbourne »

A great place to stay - from the easy to get to city location, to the friendly welcome, to the very comfortable room with a delightful view across the gardens, to a delicious breakfast - this Mercure tries hard to deliver satisfaction and succeeds hands down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Trevor A. Couples - 09/01/2018
« Trevor A. »

This was our 3rd stay in 12 months, the proximity to the MCG the attraction with the hotel staff friendly, efficient and welcoming and the rooms and facilities modern, clean and functional. The downstairs eatery and bar is a nice place to hang out before or after attending an event. The rooms and bathrooms are a little on the small side but still comfortable and very well priced for the quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Mal Friends - 09/01/2018
« Not good value for money »

This hotel has great reception staff with a friendly and efficient manner (bar staff a bit inexperienced), however the whole experience is downgraded by the room being small, and the bathroom/toilet being ridiculously small. Breakfast is overpriced and barely average in range and quality. Room service on the other hand is well priced with acceptable choice.

AccorHotels certified review
Glen C. Friends - 09/01/2018

Courteous staff, pleasant atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Tanya Couples - 08/01/2018
« Good Location for Access to MCG »

Comfortable bed and clean basic room that was central to walking to the MCG. Staff were good and facilities were good. Only disappointment was the menu looked really good but we were disappointed in the quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apologies that your meal was not up to our usual high standards. I have passed your feedback onto our Food and Beverage Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Emma Solo - 08/01/2018
« Fabulous experience throughout the booking and stay! »

From the phone call booking which was very last minute, through to the check in and check out, the staff were very accomodating at all times & very friendly. The hotel was clean at all times & was a great place to stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Jillian &. K. W. Couples - 08/01/2018
« Wonderfully caring and supportive staff »

We had a fantastic and positive experience. The staff were exceptional - especially the Assistant Manager, Hannah, Chunnan and the caring night shift lady who came and sorted bedding and towels on our first night. We were impressed with how the staff followed up and inquired as to how I was after picking up a bug in NSW. We have recommended your hotel to others following this experience. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jillian, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

AccorHotels certified review
Carmel Couples - 08/01/2018
« Nice place to stay »

Lovely little hotel close to trams and MCG and the beautiful Treasury Gardens themselves. Good service. Clean comfortable rooms. Restaurant and bar available but don't get excited about the restaurant or bar food- it serves an asian style tapas type menu with a limited selection and the restaurant was overpriced and under delivered.Much better fair can be sourced from nearby cafes and eateries. We have stayed at the hotel previously and will stay here again because of its great location and fabulous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmel, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Addison Assistant Manager

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