Hotel - Mercure Melbourne Treasury Gardens
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Mercure Hotel

Mercure Melbourne Treasury Gardens

13 Spring Street 
3000  MELBOURNE
AUSTRALIA

1,741 reviews
TripAdvisor Rating Based on 1,741 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Public indoor parking
  • 100% non-smoking hotel
  • Air Conditioning
  • TULLAMARINE MEL

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Public indoor parking
  • 100% non-smoking hotel
  • Air Conditioning
  • TULLAMARINE MEL
  • Languages spoken at the hotel
    • Chinese Mandarin
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for businessor leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

  • 164 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,507 reviews

Our guest reviews for Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,741 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Wrights Families - 19/07/2017
« Great »

Nice room,lovely view,friendly staff!

AccorHotels certified review
Boris Families - 19/07/2017
« Comfortable, good service, excellent location »

Friendly, helpful staff, comfortable room.

AccorHotels certified review
Anne Couples - 19/07/2017
« Enjoyable »

Enjoyable

AccorHotels certified review
Louise Families - 19/07/2017
« ok »

Nice outlook near the gardens. Bedroom ok. Shower was large, but actual bathroom tiny, no room to even dry yourself in it. Underneath car parking, very difficult to park in unless you have a tiny car,

AccorHotels certified review
John Families - 19/07/2017
« Pleasant  »

Stress free stay

AccorHotels certified review
Cheryl H. Friends - 19/07/2017

My stay was as good as always. The staff are excellent and the food is good. The room is always nice. Just lacks lighting.

AccorHotels certified review
Sally Families - 18/07/2017
« Great hotel, fabulous staff, perfect location. »

Loved staying here, and we will definitely stay again. The staff were helpful and polite. The room was comfortable, breakfast delicious and cocktails superb.

AccorHotels certified review
Sally Couples - 18/07/2017
« Very relaxed enjoyable stay. »

Very helpful staff who from the time of checking in made us feel extremely welcome. The hotel is well positioned to trams and trains making it easy to ride or walk around the city.

AccorHotels certified review
Ben Couples - 18/07/2017
« Comfortable stay »

We had a comfortable stay. We enjoyed the ease of access by car from the freeway and the secure parking. The proximity to the Myki free tram-zones is great. We enjoyed a few drinks at your bar during "happy hour" on Friday. All in all a great spot for a weekend in Melbourne.

AccorHotels certified review
Kellie Business - 18/07/2017
« Smallest bathroom & hotel  »

Stayed here for 3 days for a business conference. Luckily spent most of the time out of our room. Whilst the premises were clean & tidy & staff very pleasant, the rooms themselves were the let down. The bathroom definitely is for one person only - the shower set up is poor & allows the floor to flood. The space at the end of the bed is minimal, and if 2 of you are sharing a room, you need to walk past sideways. You cannot pass otherwise. And the lighting, very dark. Never stayed at a hotel that only has lamps & no central lighting on the ceiling. Hotel is ok for conference stay, but would stay elsewhere for our next conference I think for the money.

AccorHotels certified review
Malcolm H. Solo - 18/07/2017
« Happy to reccommend to others. »

Very pleased with the room and the service. Staff were most professional, cheerful and efficient. I received a gift for my stay which was unexpected but pleasant surprise! I recommend the hotel to my friends.

AccorHotels certified review
Carley M. Families - 18/07/2017
« Poor service and small bathroom for a family of four. »

I received no help trying to carry in luggage for my family, while I checked in without my husband. I had to carry the luggage up the stairs and then use the very difficult to manoeuvre trolley into the small lift space with my 5 year old daughter. Despite seeing that I was having trouble, nobody offer to help. I then had to race back down to move my car from the drop off zone out the front. The room was nice but the bathroom extremely small for a family of four. The price of the room was a lot in comparison to other motels with better facilities. Unfortunately, we will not be back.

AccorHotels certified review
Chantelle Business - 18/07/2017
« The price did not justify what was offered.  »

Check in and check out were easy and quick, which was great. However it wasn't really a cheap room. Plus I stayed two nights, during the weekend - not exactly peak time. The hotel didn't appear to be very busy. Despite the location of the hotel - opposite the gardens and the yarra. My room had a view of a brick wall and several car parks... I had no phone reception in the hotel room, which was odd. And my blind didn't work. It was stuck down so i couldn't get any day light. In short, I have paid less for a room and had a better experience than this one. Example: Rydges hotel Melbourne. It wasn't terrible, but I wouldn't recommend it to anyone either.

AccorHotels certified review
Julie Friends - 18/07/2017
« really pleasant stay in a well located hotel  »

Warm greeting at check-in, our room was ready before the check-in time and all of our booking requests had been met as well (we had requested the fold-out bed be made up). OUr room had a great view over treasury gardens and the MCG and plenty of space. The only improvement was improving the lighting the rooms did feel a bit dark, there was one full length mirror but it was tucked down the back of the hall with no overhead lighting. We advised it was a birthday celebration and during the stay we were presented with a bottle of red wine and a plate of chocolates. Breakfast was very busy, we had to wait for a table to become vacant, but it was a very short wait, some of the hot food was empty and we had to wait for it to be replenished, however we did request specific egg orders and these were made to our satisfaction as well.

TripAdvisor certified review
Family - 18/07/2017
« Great hotel in the heart of Melbourne's CBD »

Our family booked a 3 night stay in July 2017. The room was spacious, well appointed, exceptionally clean with a nice bathroom and very comfortable beds. Given it's location in the CBD, it was also quiet. Located right opposite the beautiful Treasury Gardens, and close to the free tram stop, train stations, Federation Square, restaurants and cafes. Good value for money. The hotel's restaurant provides a brilliant buffet breakfast as well as good lunch and dinner menu. Hotel staff were very helpful. The only negative was very limited hotel parking, which meant we had to park 'off-site' during our stay. In saying that, we'll certainly look to stay here again on future visits to Melbourne.

AccorHotels certified review
Happy T. Families - 17/07/2017
« Helpful staff, great breakfast and convenient location. »

We booked a Privilege Room which had a King Bed and balcony with lovely views over the Treasury and Fitzroy Gardens. Our room was spacious and everything was good, however the carpets were ok but really do need to be replaced soon. Our room had WiFi which was great. The room also had a Nespresso Machine (which was great to relax with a good coffee after a full day of sightseeing), two mini sweet slices, one bottle of complimentary Fiji bottled water (it would have been really great if two bottles were provided), newspapers delivered to your door every morning. We booked the Winter Offer Bed and Breakfast which was really good value, the breakfast each morning was great, lots to choose from and Gluten Free options provided. Loved that the hotel was so close to the tram, which made it really easy to get around. The hotel staff booked our premium limo service to and from the airport which made our visit to Melbourne stress free and even more enjoyable. We loved the late checkout which meant we could enjoy a leisurely Sunday breakfast without having to rush. We checked out and left our luggage with the staff at reception. When we ventured back to the hotel late in the afternoon, we were delighted to enjoy happy hour drinks at the bar while we waited for our chauffeur. This is my second stay in the Privilege Room at the Mercure Melbourne Treasury Gardens and I will return again, especially if the rooms have a bit of an update and the carpets are replaced. The happy and friendly hotel staff was one of the highlights of our stay.

AccorHotels certified review
Anonymous Business - 17/07/2017
« good position well priced »

ok

AccorHotels certified review
Anonymous Families - 17/07/2017
« Don Gridley  »

W have always enjoyed and above all trusted the staff with our needs. Parking is easy to organize , and we have always found the Breakfast buffet , to have a good variety of yummy tastes . Well done Mercure. Treasury Gardens .. you have done it again.!

AccorHotels certified review
Anonymous Families - 17/07/2017
« Our family really enjoyed our stay. »

Our stay was extremely pleasant, from our early arrival to park our car, finding a plate with chocolates and pears and a little gift for our children when we arrived at our room, a delicious dinner we all enjoyed and again a very pleasant breakfast. Made our visit all the more memorable!

AccorHotels certified review
Fiona Families - 17/07/2017
« Room bit small but happy with service. »

One bedside light wasn't working and only 2 towels for 4 people but they addressed these concerns, when told. Room was a bit small, to fit in 2 big beds, but it was clean and nicely furnished. Loved the breakfast buffet. Staff were friendly and helpful. Man in buffet got me a bigger mug - when requested - to dilute my tea, otherwise it's too strong in the tiny mugs provided. He happily did it.

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