Mercure Melbourne Treasury Gardens 4 stars

TripAdvisor rating 4.0/5 2,025 reviews
Mercure Melbourne Treasury Gardens
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Room 1

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Hotel extras

  • 5 Mindful Meeting spaces, for a successful meeting or event

  • Hop Sing Bar & Food serving an Asian inspired sharing menu

  • Stylish accommodation rooms overlooking the City or Treasury Gardens

  • Close to the MCG and Rod Laver Arena, for sports or concerts

  • Right on the edge of the CBD, less noise and traffic at our end of town

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MEL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Mercure Melbourne Treasury Gardens

13 Spring Street
3000
melbourne
australia

Tel: +61392059999

Fax: (+61)3/92059905

Contact email

Check-in from 14h00

Check out up to 11h00

  • NATIONAL BUS COMPANY :   BUS 302 BOX H WHITEHORSE ROAD

  • SITA BUS LINES :   BUS402 FOOTSC IRVING STREET

  • WESTRANS :   BUS 606 ST KI ACLAND STREET

  • YARRA TRAMS :   TRAM 19 COBUR SYDNEY ROAD

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE MEL At 30km / 18.64 miles - Shuttle paying

  • By car

    EASTERN FREEWAY At 8km / 4.97 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1 miles

  • By car

    WESTGATE FREEWAY At 10km / 6.21 miles

  • By train

    FLINDERS STREET STATION At 0.6km / 0.38 miles

  • By train

    SPENCER STREET At 1.5km / 0.94 miles

GPS :-37.814739, 144.974441

Currently, close to our hotel

Melbourne International Film Festival

From 01/08/2019 to 18/08/2019

At 1.4 km

Melbourne Aquarium, visit

From 01/01/2011 to 31/12/2019

At 1.6 km

Queen Victoria Market

From 01/01/2011 to 31/12/2019

At 1.7 km

Melbourne Zoo, visit

From 01/01/2011 to 31/12/2019

At 4.7 km

Melbourne Magic Festival

From 30/06/2019 to 13/07/2019

At 4.9 km

Discover the Great Ocean Road, Ecotour from Melbourne

From 01/01/2019 to 31/12/2019

At 5.5 km

Our accommodations

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for business or leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

Standard City View Room, 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Bathroom products
  • Pillow Menu
  • Iron
  • Direct dial telephone(...)

Standard City View Room, 2 Single Beds

  • Max. number of persons: x2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Standard City View Room, 1 King Bed

  • Max. number of persons: x2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Garden View Room, 1 King Bed

  • Max. number of persons: x2
  • Area: From 21
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Garden View Room, 2 Queen Beds

  • Max. number of persons: x4
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Privilege Garden View Room with Balcony, 1 King Bed

  • Max. number of persons: x3
  • Area: From 28
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

1 Bedroom Executive Suite, 1 Queen Bed

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Our restaurants and bars

HOP SING BAR & FOOD

Type of cuisine: Regional

At Hop Sing Bar & Food we encourage the spirit of eating and drinking together, with a menu designed for sharing. Choose from an amazing array of dishes from the Asian infused menu. Hop Sing - The art of sharing.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOP SING BAR & FOOD

Photo non contractuelle / Strictly non binding

At Hop Sing Bar & Food we encourage the spirit of eating and drinking together, with a menu designed for sharing. Choose from an amazing array of dishes from the Asian infused menu. Hop Sing - The art of sharing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 238 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 200 people

Find out more
Mercure Melbourne Treasury Gardens Meeting Room

Our guest reviews for
Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

11,175 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,025 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great service, lovely room

Customer review rating 4.4/5

Barbara Business - 16/05/2019 AccorHotels certified review

I needed a last minute booking due to a very delayed flight. The service I received from the team at the Mercury on Treasury Gardens was second to none. Lovely breakfast.

EXCELLANT

Customer review rating 4.4/5

Jeff G. Couples - 16/05/2019 AccorHotels certified review

ALL OK

Dear Jeff G., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

A great prices for a hotel in such a good position

Customer review rating 4.4/5

Cheryl M. Solo - 16/05/2019 AccorHotels certified review

I arrived late in the evening, staff were very helpful, coming down to the car park with me. Rooms were small but clean and tidy. Loved the $1 buffet breakfast and the cheery staff person (at 6:30am)

Dear Cheryl M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great stay

Customer review rating 4.4/5

Sally Couples - 16/05/2019 AccorHotels certified review

Great staff, welcoming and friendly. Upgraded room was clean and very comfortable.

Good location, room was ok, the service could have been better

Customer review rating 4.4/5

Jsp Couples - 15/05/2019 AccorHotels certified review

Not up to Accor club standard compared to every other Accor club hotel we have stayed at

Dear Jaeda W., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

The staff were very helpful and the room was clean!

Customer review rating 4.4/5

Lynda D. Solo - 15/05/2019 AccorHotels certified review

This was my second time to stay there. Each time, I found the staff courteous and friendly and the cleaning staff did a great job. The hotel is ideally located for me to walk to have a medical procedure.

Dear Lynda D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
Customer review rating 4.4/5

Tara Business - 15/05/2019 AccorHotels certified review

Enjoyed it Duty Manager was very helpful

Dear Tara K., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
Customer review rating 4.4/5

Anonymous Business - 15/05/2019 AccorHotels certified review

Very helpful staff

Dear Debbie C., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Great place to stay for a weekend at the footy

Customer review rating 4.4/5

Shane Families - 15/05/2019 AccorHotels certified review

We arrived early (ie before standard checkin time). The staff managed to get our room ready early which allowed us to freshen up before heading to the football. Staff were friendly and attentive to all requests.

Dear Shane Grant R., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Comfortable and classy accommodation in a central city location

Customer review rating 4.4/5

Rosemary Friends - 14/05/2019 AccorHotels certified review

As always, staff are friendly and welcoming whilst maintaining a very professional approach

Dear Rosemary R., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

welcoming staff

Customer review rating 4.4/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Treasury Gardens always welcomes us with smiles and go out of their way to make the stay more comfortable.

Dear Arezoo R., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Friendly staff and a comfortable room.S

Customer review rating 4.4/5

David C. Couples - 14/05/2019 AccorHotels certified review

Staff were friendly and helpful, we appreciated the free upgrade and welcome drink. Our room was. Comfortable and the bed especially so. We had a great view and enjoyed the proximity to the city centre and the MCG.

Dear David L C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Average

Customer review rating 4.4/5

Anonymous Business - 14/05/2019 AccorHotels certified review

room smelt musty , did not have a good sleep.

Dear Jamie S., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew
Customer review rating 4.4/5

Ros H. Friends - 14/05/2019 AccorHotels certified review

Excellent customer service

Dear Roslyn H., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Good location

Customer review rating 4.4/5

Llliiiiiiibbb Families - 14/05/2019 AccorHotels certified review

Floor 11 was smelly, as was the room a musty mouldy smell which was off putting. Overall a great location, we found the beds and pillows to be more comfortable than the Crown Metropol which we had just checked out from

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew

Close to the experiences required

Customer review rating 4.4/5

Sarah Families - 14/05/2019 AccorHotels certified review

It was a really lovely stay, clean and easy to access. There was a smell of mould in the bathroom, the fan didn’t work very well in the room when the shower was on and after the shower. I recommend better ventilation.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew

Not as welcoming as prior visits

Customer review rating 4.4/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

As a platinum member I nearly always enjoy an upgrade, a welcome gift and feel that my loyalty is rewarded. Not this time, I even took the survey offered when first logging on to the wifi and expressed this, providing return email for reply. Nothing yet...?!

Dear Lena M., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Great location in relation to the MCG

Customer review rating 4.4/5

Jarrod Families - 13/05/2019 AccorHotels certified review

The overall experience was good.

Dear Jarrod T., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Very happy no problem,checking in and out.have stay

Customer review rating 4.4/5

Angela M. Friends - 13/05/2019 AccorHotels certified review

Thankyou,, Have stayed a few times before. Rooms always clean and tidy,staff friendly and helpful. Always enjoy our stay.

Dear Angela M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Clean, great location, friendly staff and great food.

Customer review rating 4.4/5

Michael F. T. G. C. Business - 13/05/2019 AccorHotels certified review

We enjoyed our 5-night stay and found all the staff to be helpful and friendly.

Dear Michael Y., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
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