Mercure Melbourne Treasury Gardens 4 stars

TripAdvisor rating 4.0/5 2,053 reviews
Mercure Melbourne Treasury Gardens
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+ 21 Services
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Room 1

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Hotel extras

  • 5 Mindful Meeting spaces, for a successful meeting or event

  • Hop Sing Bar & Food serving an Asian inspired sharing menu

  • Stylish accommodation rooms overlooking the City or Treasury Gardens

  • Close to the MCG and Rod Laver Arena, for sports or concerts

  • Right on the edge of the CBD, less noise and traffic at our end of town

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MEL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Pool (Nearby)
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Mercure Melbourne Treasury Gardens

13 Spring Street
3000
melbourne
australia

Tel: +61392059999

Fax: (+61)3/92059905

Contact email

Check-in from 14h00

Check out up to 11h00

  • NATIONAL BUS COMPANY :   BUS 302 BOX H WHITEHORSE ROAD

  • SITA BUS LINES :   BUS402 FOOTSC IRVING STREET

  • WESTRANS :   BUS 606 ST KI ACLAND STREET

  • YARRA TRAMS :   TRAM 19 COBUR SYDNEY ROAD

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE MEL At 30km / 18.64 miles - Shuttle paying

  • By car

    EASTERN FREEWAY At 8km / 4.97 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1 miles

  • By car

    WESTGATE FREEWAY At 10km / 6.21 miles

  • By train

    FLINDERS STREET STATION At 0.6km / 0.38 miles

  • By train

    SPENCER STREET At 1.5km / 0.94 miles

GPS :-37.814739, 144.974441

Our accommodations

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for business or leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

Standard City View Room, 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 21
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Standard City View Room, 2 Single Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Standard City View Room, 1 King Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Garden View Room, 1 King Bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Garden View Room, 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Privilege Garden View Room with Balcony, 1 King Bed

  • Max. number of persons: 3
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

1 Bedroom Executive Suite, 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Our restaurants and bars

HOP SING BAR & FOOD

Type of cuisine: Regional

At Hop Sing Bar & Food we encourage the spirit of eating and drinking together, with a menu designed for sharing. Choose from an amazing array of dishes from the Asian infused menu. Hop Sing - The art of sharing.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOP SING BAR & FOOD

Photo non contractuelle / Strictly non binding

At Hop Sing Bar & Food we encourage the spirit of eating and drinking together, with a menu designed for sharing. Choose from an amazing array of dishes from the Asian infused menu. Hop Sing - The art of sharing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 238

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

11,744 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,053 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fairly satisfied.

Customer review rating 4.4/5

G., A. Couples - 13/08/2019 AccorHotels review

On arrival reception great. Informed that I had received an upgrade,but room did not have a coffee machine. No water in room Dinner was great but could not get cab sav or cab merlot with drinks voucher. Do not drink Shiraz. Breakfast great.

Dear A. G., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great service pleasant staff clean facilities

Customer review rating 4.4/5

Phillip D. Couples - 13/08/2019 AccorHotels review

The staff were polite, listened to our questions and answered them with confidence. The food in the restaurant and the atmosphere were excellent. The closeness to the city centre was perfect.

Dear Phillip D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Farewell Mercure Melbourne Treasury Gardens

TripAdvisor rating 4.0/5

Mick3131 Couples - 13/08/2019 TripAdvisor review

Am disappointed to hear of the sale of this fabulous hotel - the staff are always so courteous and helpful- the rooms comfortable and the location perfect - sad day to lose such a wonderful hotel and it’s people by turning it into apartments - good luck everybody we hope you find work soon - Regards Mick

Dear Mick3131, Thank you for your feedback. I will share your message with the team. Take care and best wishes for the future. Kind regards Andrew Dvash
Customer review rating 4.4/5

Anonymous Friends - 12/08/2019 AccorHotels review

In the short stay, was very comfortable. Staff were great. would definitely recommend

Dear Joshua K., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

great accommodation

Customer review rating 4.4/5

Ian S. Couples - 12/08/2019 AccorHotels review

Room, including bed and ensuite was great. Walk in shower one of the best experienced. Room was nice and quiet. Breakfast ok, but room for improvement - eggs on offer were scrambled. I asked and received poached eggs, but there was no indication you could request something like this (or fried eggs, boiled eggs etc) - I did this because it is quite common in hotels. I am not a fan of scrambled eggs and would have thought that fired eggs would have been available in the open selection area.

Dear Ian S., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Saddened

Customer review rating 4.4/5

Kim Couples - 12/08/2019 AccorHotels review

I booked into your hotel and it was like visiting an old friend. After recently losing the Novotel in St Kilda I was saddened to find out that the Mercure Treasury Gardens is also closing. Your staff are wonderful and the breakfasts are the best I have had anywhere in the world. Thank you to everyone and I wish you well. Vaya Con Dios

Dear Kim S., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Excellent in every aspect

Customer review rating 4.4/5

Leeanne Couples - 12/08/2019 AccorHotels review

We were greeted by a lovely lady at the desk then went to our clean comfortable modern room with a magnificent view! The restaurant was great for dinner and breakfast! It was in a good location for our event. We had a fantastic stay and will be back!

Dear Leeanne H., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Very pleasant staff

Customer review rating 4.4/5

Rick S. C. Couples - 12/08/2019 AccorHotels review

Enjoyed our stay very much. Most of the staff were very kind and helpful. I was a little disappointed with the fact that the paint in room 307 bathroom was peeling off the ceiling and walls, and that we were charged to make a local call to confirm an upcoming tour. Especially since we saw nothing posted about it. When we brought it up the person checking us out was not very compassionate or responsive. Other than those issues very beautiful hotel and room and rest of staff very good.

Dear Richard St C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Fantastic Stay and Great Location

Customer review rating 4.4/5

Anonymous Families - 12/08/2019 AccorHotels review

Room was clean and very conveniently located. Breakfast was delicious and a great selection for all.

Dear Kelly L., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Enjoy your stay, I always do.

Customer review rating 4.4/5

Robert L. Business - 11/08/2019 AccorHotels review

As always the very professional and friendly staff make one extra welcome. Great quiet comfortable rooms, always clean and more than adequate for an enjoyable stay.

Dear Robert L., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

One night in Melbourne

Customer review rating 4.4/5

Anne Friends - 11/08/2019 AccorHotels review

Welcoming, comfortable and great food.

Dear Anne N., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Good location

Customer review rating 4.4/5

Eric Families - 11/08/2019 AccorHotels review

Good location, friendly staff

Dear Erica W., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Good location for business in the CBD

Customer review rating 4.4/5

Anonymous Business - 11/08/2019 AccorHotels review

Stayed overnight as was attending an evening event

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew
Customer review rating 4.4/5

Brad L. Business - 11/08/2019 AccorHotels review

Bathroom was dusty and not cleaned properly, sheet where not ironed and very creased. My wife has a gluten intolerance and the bread was stale and the banana bread was even staler. When she asked for fresh bread the waiter just turned it over. The options for gluten free breakfast was limited to say the least. Stale bread and stale banana bread ( that was all that was on offer) sorry plus some eggs and sausages. We paid for the break fast in the mornings but my wife could barely eat anything there. When ever we have stayed at other Accor properties there is always a nice selection of gluten free products

Dear Bradley S l., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Friendly staff

Customer review rating 4.4/5

Paul M. Business - 11/08/2019 AccorHotels review

Within half an hour of checkin I received a complimentary fruit bowl and sparkling water. A nice touch. Staff were very helpful and always eager to please.

Dear Paul M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great

Customer review rating 4.4/5

Janell Couples - 10/08/2019 AccorHotels review

The stay was great, nice bed and just enough space. Although was hoping the window was able to open, but it's all good. Thanks.

Dear Janell O., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Very happy with the accomodation and the team

Customer review rating 4.4/5

Justin S. Couples - 09/08/2019 AccorHotels review

Great position for attending the theatre, wonderful team the room suited our needs and the view was wonderful

Dear Justin S., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Always good

Customer review rating 4.4/5

Adam Business - 09/08/2019 AccorHotels review

Always good service, good location and solid facilities. Bar and restaurant are great.

Dear Adam B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Seamless stay

Customer review rating 4.4/5

David Business - 09/08/2019 AccorHotels review

Ideal position for my requirements, friendly efficient staff, good food

Dear David C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Disappointed

Customer review rating 4.4/5

Marianne E. Business - 09/08/2019 AccorHotels review

Noisy elevator ,no sleep overnight... Sheets clean ..but Everthing else in room very grubby...chair very stained...carpet dirty room smelled dirty...no window that opened to air out .. Toilet dirty... I have stayed over the years always with you guys... Very disappointed... Regards Marianne E.... And withholding credit amount after paying in full.

Dear Marianne E., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew
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