Mercure Melbourne Treasury Gardens 4 stars

TripAdvisor rating 4.0/5 2,047 reviews
Mercure Melbourne Treasury Gardens
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Hotel extras

  • 5 Mindful Meeting spaces, for a successful meeting or event

  • Hop Sing Bar & Food serving an Asian inspired sharing menu

  • Stylish accommodation rooms overlooking the City or Treasury Gardens

  • Close to the MCG and Rod Laver Arena, for sports or concerts

  • Right on the edge of the CBD, less noise and traffic at our end of town

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MEL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Pool (Nearby)
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Mercure Melbourne Treasury Gardens

13 Spring Street
3000
melbourne
australia

Tel: +61392059999

Fax: (+61)3/92059905

Contact email

Check-in from 14h00

Check out up to 11h00

  • NATIONAL BUS COMPANY :   BUS 302 BOX H WHITEHORSE ROAD

  • SITA BUS LINES :   BUS402 FOOTSC IRVING STREET

  • WESTRANS :   BUS 606 ST KI ACLAND STREET

  • YARRA TRAMS :   TRAM 19 COBUR SYDNEY ROAD

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE MEL At 30km / 18.64 miles - Shuttle paying

  • By car

    EASTERN FREEWAY At 8km / 4.97 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1 miles

  • By car

    WESTGATE FREEWAY At 10km / 6.21 miles

  • By train

    FLINDERS STREET STATION At 0.6km / 0.38 miles

  • By train

    SPENCER STREET At 1.5km / 0.94 miles

GPS :-37.814739, 144.974441

Currently, close to our hotel

Melbourne International Film Festival

From 01/08/2019 to 18/08/2019

At 1.4 km

Melbourne Aquarium, visit

From 01/01/2011 to 31/12/2019

At 1.6 km

Queen Victoria Market

From 01/01/2011 to 31/12/2019

At 1.7 km

Melbourne Zoo, visit

From 01/01/2011 to 31/12/2019

At 4.7 km

Discover the Great Ocean Road, Ecotour from Melbourne

From 01/01/2019 to 31/12/2019

At 5.5 km

Our accommodations

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for business or leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

Standard City View Room, 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Bathroom products
  • Pillow Menu
  • Iron
  • Direct dial telephone(...)

Standard City View Room, 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Standard City View Room, 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Garden View Room, 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 21
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Garden View Room, 2 Queen Beds

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Privilege Garden View Room with Balcony, 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

1 Bedroom Executive Suite, 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Our restaurants and bars

HOP SING BAR & FOOD

Type of cuisine: Regional

At Hop Sing Bar & Food we encourage the spirit of eating and drinking together, with a menu designed for sharing. Choose from an amazing array of dishes from the Asian infused menu. Hop Sing - The art of sharing.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOP SING BAR & FOOD

Photo non contractuelle / Strictly non binding

At Hop Sing Bar & Food we encourage the spirit of eating and drinking together, with a menu designed for sharing. Choose from an amazing array of dishes from the Asian infused menu. Hop Sing - The art of sharing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 238 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

11,554 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,047 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel

TripAdvisor rating 4.0/5

KarenandIan2013 Couples - 15/07/2019 TripAdvisor review

Great hotel great location great value for money great in house restraunt and bar loved our stay there went to MCG very easy walk from hotel staff lovely highly recommend would definitely stay there again

Dear KarenandIan2013 Thank you for taking the time to review your recent stay at Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

excellent but there are a couple of things

Customer review rating 4.4/5

John Couples - 12/07/2019 AccorHotels certified review

On arrival all good thank you for the birthday greetings, however we pre paid for the meals and a $1 breakfast , on arriving for the meal there was no indication of a reservation or having been pre paid the same for breakfast, probably a glitch in the reservation system. The room was of impeccable standard as we are accustomed from ACCOR . We stayed in 1104, during the night there was a piece of equipment that could be heard continually cutting in and out sounded like a water feed pump, an investigation probably would find isolation pads on the mounting would eliminate most of the noise.

Dear John W., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Friendly professional

Customer review rating 4.4/5

Fiona Families - 12/07/2019 AccorHotels certified review

Pleasurable

Dear Fiona G., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
Customer review rating 4.4/5

Robert H. Couples - 12/07/2019 AccorHotels certified review

Mostly first class except for one thing. When you advertise a King bed on your website it should be as printed. A king bed! Not two single beds pushed together! This is not a King bed and can be taken as false advertising and upsetting to so.e people!

Dear Robert H., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew
Customer review rating 4.4/5

Kim Friends - 11/07/2019 AccorHotels certified review

Christian made the stay very pleasant after an extremely stressful start to our trip to Melbourne. He ran around to help find alternative accommodation for friends of ours who were stranded due to the fact that their accommodation had a water leak. He went above and beyond.

Dear Kim C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Family stay in the holidays

Customer review rating 4.4/5

Lisa Families - 11/07/2019 AccorHotels certified review

Family friendly and great value as always

Dear Lisa M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great location. Delightful staff. Lovely food.

Customer review rating 4.4/5

Marnie Couples - 11/07/2019 AccorHotels certified review

The hotel is in a fantastic location, close to everything. Excellent value for money. The room was quiet, clean and comfortable. The staff were fantastic from check in to food service. Everyone was friendly and professional.

Dear Marnie S., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Short city break

Customer review rating 4.4/5

Bridget Families - 11/07/2019 AccorHotels certified review

Clean room. Very pleasant staff. Reception staff very helpful. Only downside had to wait 30 for food in restaurants in the evening but staff did say there would be 25 min wait and apologetic

Dear Bridget B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great location

Customer review rating 4.4/5

Carolyn Couples - 11/07/2019 AccorHotels certified review

We had a very enjoyable stay at the Mercure Treasury Gardens. It is located close to the centre of Melbourne, the MCG, public transport and the gardens. The rooms for of a reasonable size with all modern conveniences. Whilst the bathrooms were a little on the small size, they modern and functional.

Dear Carolyn A B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great hotel

Customer review rating 4.4/5

Ian O. Couples - 10/07/2019 AccorHotels certified review

Great service great location as we were going to MCG great restraunt in hotel very enjoyable stay would definitely recommend great value for money and we will be back

Dear Ian O., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

A wonderful getaway

Customer review rating 4.4/5

Rebecca Families - 10/07/2019 AccorHotels certified review

The staff were so friendly, the room clean and comfortable. A great location. We loved the buffet breakfast.

Dear Rebecca B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

adequate.

Customer review rating 4.4/5

Anonymous Couples - 10/07/2019 AccorHotels certified review

The room was not adequate for the price, but the location was great for our purposes.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew

Lovely room, super considerate staff.

Customer review rating 4.4/5

Faye Families - 10/07/2019 AccorHotels certified review

Proximity to the gardens and major events precinct was a bonus. Staff were thoughtful and responsive. The restaurant was spot on to our needs and the breakfast was diverse.

Dear Faye K., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Another short trip for work

Customer review rating 4.4/5

Kyle A. H. Business - 10/07/2019 AccorHotels certified review

As always my stay went smoothly from beginning until the end. I was extremely disappointed to learn that this hotel is permanently closing in late August this year. I have no idea where I will stay in the future on my several visits a year to Melbourne. This was a shock revelation that has caused me concern.

Dear Kyle H., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Clean and quiet

Customer review rating 4.4/5

Darlene Business - 10/07/2019 AccorHotels certified review

Room was clean and the bed was comfy. Room service food was hot and delicious.

Dear Darlene F., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
Customer review rating 4.4/5

S. Business - 10/07/2019 AccorHotels certified review

Generaly it was good but your breakfast lady a little bit rude to me

Dear Pribadi S., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Excremely pleasing

Customer review rating 4.4/5

Perri B. Friends - 09/07/2019 AccorHotels certified review

Much more professional / restaurant & bar have certainly improved

Dear Perri B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

excellent as always

Customer review rating 4.4/5

Anonymous Couples - 09/07/2019 AccorHotels certified review

friendly, helpful and relaxing

Dear Kathy D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

I very much enjoyed my stay and would recommend the hotel to others.

Customer review rating 4.4/5

Anonymous Friends - 08/07/2019 AccorHotels certified review

Front desk staff were friendly and efficient, the heating and plumbing worked perfectly. It was nice to have booked a city view room but to be put in a garden view room - a pleasant surprise. I didn't have time to try the bar/restaurant unfortunately. I love the location. This was a special treat for myself, I don't usually stay at good hotels like this so I was very happy to have had the lovely experience I paid for.

Dear Leanne D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Hotel was clean and tidy, room was reasonably sized and staff were very helpful

Customer review rating 4.4/5

Sharyn Business - 08/07/2019 AccorHotels certified review

Stayed in this hotel for business, Hotel was clean and tidy, room was reasonably sized and staff were very helpful and restaurant provided both dinner and breakfast. Menu was a little limited but food was great.

Dear Sharyn M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
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