Hotel - Sofitel Saigon Plaza
Sofitel Hotel Sofitel Hotel

Sofitel Saigon Plaza Hotel

4.5/5 2,507 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • HO CHI MIHN CITY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

  • 286 rooms
  • 95 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Remote control TV
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,507 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 11/08/2018 TripAdvisor review
« Exactly what you would expect from Sofitel »

Hotel appears to have been recently refurbished and all areas are fresh and to expected Sofitel standards. Local is excellent attitude of staff is charming and performance professional. We were on non smoking floor, didn't realise any hotels still allowed smoking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian T Bonjour and greetings from Ho Chi Minh City. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team about the excellent attitude of all staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Couples - 03/08/2018 TripAdvisor review
« A Nice hotel in HCM »

A nice hotel in HCM is usual. This is my third time to stay in this hotel. The staff is nice, but there is no big surprise as Elite member nor a loyality visitor to this hotel. The room is nice and clean. However, the hotel need to work hard to keep its brand and position in HCM. I may nice the declaration starts outdating and below current 5 star hotel standard. All in all, I like the bar and the seafood much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear deniskan, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive & constructive feedback. I will share your comments with our team about the nice staff and the clean room. Your valuable opinion about the hotel standard has been well-received. And I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Family - 25/07/2018 TripAdvisor review
« Not on expectations »

Sofitel brand is known for high delivery. Experience of me and my family (3 rooms) was much below the desired expectations. Rooms were not ready when we checked in, the club lounge staff were disinterested types. The overall experience was simply bad on our 3 nights stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jas1407, Bonjour and greetings from Saigon. Thank you for taking the time to tell us about your experience at the Sofitel Saigon Plaza. My apologies that your experience did not meet your expectations. Regarding the check-in issue, I hope to have your understanding that we had tried our best to accommodate your request of having 3 rooms right next to one another on an Executive floor with limited numbers of rooms. In any event, I am sincerely sorry for the inconvenience it has caused. At Sofitel Saigon Plaza, we always strive to provide a superior service experience for every customer. Therefore, please rest assured that this feedback will be shared with all of our staff, especially the Club Lounge team, in order for us to improve the quality of our services and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

SingapTraveller2017 Couples - 20/06/2018 TripAdvisor review
« Great hotel, great location, wine requires effort »

We visited the Sofitel with my husband for a long weekend escape. The hotel is comfortable, with large rooms and overall good aminities. The only glitch was related to the wine. I had to send back 4 glasses of wine out of 5 ordered. Each time, the wine was rancid, and clearly came from a bottle that had been opened for a very long time. Despite the complains, the staff kept trying to serve the wine from old bottles throughout the weekend. The house wine from fresh bottles was always lovely, but it really took some efforts and miscommunication to get it served properly. Not a huge deal as I understand the staff themselves may not be very familiar with proper wine storage, but still they should be better trained by the management. I'd expect better from a brand like Sofitel. That aside, it was a lovely experience and I wouldn't hesitate to recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SingapTraveller2017, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team about the comfortable hotel and good amenities. My apologies regarding the wine experience that did not meet your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sure that this feedback will serve to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Couples - 10/05/2018 TripAdvisor review
« Fantastic hotel, great location ! »

As the Gold member of Accor hotels chain I've received an upgrade to a superiom room. Staff was very helpful and kind. In general the service is at the possibly highest level, especially Ms. Bith who processed a very smooth check-in and answered all questions in a very professional manner. Breakfast was really good, large variety of fruits, lots of healthy dishes - everything what you need. The roof terrace with a swimming pool offers a nice panorama view on the city. The restaurant on the first floor offers a delicious food, service was also very good accomanied with a live music. It's a great hotel for tourism, 10 minutes walk to most important touristic spots (Notre Dame, Independence Palace, Post Office), close to shopping malls and lots of restaurants and cafes around the hotel. The only thing that needs to be improved is a coffee at the breakfast. It doesn't taste like a coffee, I mean the coffee is very weak. During my next stay I will definitely select Sofitel Saigon Plaza !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamil_travel, Bonjour & welcome from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a Le Club Accor GOLD Member. I will share your comments with our team about the really good breakfast & helpful staff (especially Ms. Bith). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Family - 08/05/2018 TripAdvisor review
« Flawless welcome every time »

This was our sixth or seventh stay at the Sofitel Saigon, and we cannot recommend it highly enough. Every member of staff from the excellent team of bellboys, the hosts in the restaurants and the lounge through to the friendly housekeeping team excel at making you feel welcome, so much so that it now feels like coming home when we return. The food in both the restaurants is of an exceptionally good quality, the lounge staff are attentive and the offerings in the evenings generous. The rooms are very comfortable, but really it is the staff that make this hotel so fantastic. We plan to keep coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear namdas, Bonjour & welcome from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team about the exceptional quality of food at the 2 restaurants & the excellent staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Couples - 27/03/2018 TripAdvisor review
« Excellent Hotel »

A fantastic hotel in a great location, friendly and accommodating staff,great rooms and a excellent restaurant with plenty of variety of food. I would definitely recommend this hotel if you are staying in Ho Chi Min city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear fjp4941, We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team on the staff friendliness & on the food quality. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Couples - 25/03/2018 TripAdvisor review
« Always Sofitel Saigon »

Generally, as good as all our previous trips there. The Club Ambassadors on 18th floor were outstanding in extending their care and warmth, esp Ms Huyen and Ms Tien. Food and drinks offered were hard to fault. Director of Rooms, Ms Lan, was exemplary in showing what Sofitel hospitality could be in a metropolis like HCMC; so was F&B Manager Gliozzo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lip Heng L, Bonjour & greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Ms. Huyen, Ms. Tien, Ms. Lan & Mr. Gliozzo. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

h1555gl12 Couples - 14/03/2018 TripAdvisor review
« Hotel »

Nice room. Clean & comfortable. Friendly staffs especially at check-in counter. Service was great. Location is very close to the shopping centers, famous places in Ho Chi Minh. Be back with my children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear h1555gl12, Bonjour and Warmest greetings from Sofitel Saigon Plaza! We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Olivier Revy General Manager

Couples - 05/02/2018 TripAdvisor review
« KB Gold Coast Australia »

This is a fantastic hotel in central location. Staff were exceptionally helpful and polite. The rooms and all facilities were first class. Buffet restaurant as good as it gets - 12 out of 10. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kennethbR7964GV, Bonjour and Warmest greetings from Sofitel Saigon Plaza! Thank you very much for your kind support to our hotel and for sharing with us your valuable opinions on Tripadvisor. We are absolutely delighted to read that you had an excellent stay with us and that you greatly enjoyed our rooms, extensive breakfast offer and the service delivered by our Ambassadors. Your kind words have been delivered to all of our Ambassadors, who always commit to deliver outstanding service to our guests on every visit. I would like to thank you again for sharing your comments and we will be looking forward to welcoming you at Sofitel Saigon Plaza in the nearest future! Kind regards, Olivier Revy General Manager

Couples - 24/01/2018 TripAdvisor review
« Very satisfactory,as usual »

We have been staying this hotel so many times in the past,and we have never had any troubles. Especially this Lounge Services have been very good.Some of staffs atill remember us and they are always very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Momokichiboo, Bonjour! Warmest greetings from Sofitel Saigon Plaza! We would like to extend our attitude for your continuous support to our hotel and for sharing a positive review on Tripadvisor. It is a pleasure to welcome a return guest and to learn that you enjoyed your stays with us, especially the service extended by our Ambassadors on Club Lounge. Your kind words have been passed to the entire team as we are happy to make our customer's stay the most enjoyable. We thank you again for your ongoing support of our hotel and look forward to welcoming you back for another memorable experience. Sincerely, Olivier Revy General Manager

Business - 20/01/2018 TripAdvisor review
« As good as it gets »

Overall good. I love to stay at Sofitel as of a French touch and it brings some classy and uniqueness among other choices in town. It was peak season and it's price increases. Overall, it was good and I love to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear daocaohung, Bonjour and Warmest greetings from Sofitel Saigon Plaza! We would like to extend our attitude for giving your time to share your experience at Sofitel Saigon Plaza on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Solo travel - 18/01/2018 TripAdvisor review
« Four nights staying in HCM »

Great location, clean room & bathroom, extremely friendly staff especially in club lounge etc. On the other hand hotel starts to be a bit dated according to today's standards, for example pool area is quite small, the gym starts to be oldfashioned with aged equipments etc. Anyway Sofitel Saigon is still a good choice for business and freetime travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear aat0sk, Bonjour! We truly appreciate your recent stay with us and thank you for taking the time to write a review Sofitel Saigon Plaza on Tripadvisor. We are happy to read that you enjoyed our location, room and the service delivered by our Ambassadors Thank you for your recommendation and look forward to the pleasure of welcoming you back again in the nearest future. Sincerely, Olivier Revy General Manager

Family - 14/01/2018 TripAdvisor review
« Modern in the heart of Saigon »

Excellent breakfast buffet, very handy roof top pool for cooling down during the hot days and over-all, very good facilities. Staff are very friendly and always willing to help. Children are also well-looked after as visitors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear precilap, Bonjour! Warmest greetings from Sofitel Saigon Plaza! We would like to extend our attitude for giving your time to share your experience at Sofitel Saigon Plaza on Tripadvisor. We are absolutely delighted to read that you had a great stay with us and that you greatly enjoyed our rooms, extensive breakfast and the service delivered by our Ambassadors. Your comments have been passed to the entire team as we are happy to make our customer's stay the most enjoyable. We thank you again for your ongoing support of our hotel and look forward to welcoming you back in the nearest future. Sincerely, Olivier Revy General Manager

Kaplanboy Family - 02/01/2018 TripAdvisor review
« Excellent stay »

We chose one room and one suit at Sofitel Saigon, and used club lounge services. Both rooms are spacious and clean, hotel s at excellent location. However, the club lounge was quite small, one night was on full occupancy, Crowded and noisy... Staff are super friendly patient and efficient, Tien, Nha and Phuong especially:) Thank you so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaplanboy, Bonjour and Warmest greetings from Sofitel Saigon Plaza! We would like to extend our attitude for giving your time to share your experience at Sofitel Saigon Plaza on Tripadvisor. We are absolutely delighted to read that you had a great stay with us and that you greatly enjoyed our rooms and the service delivered by our Ambassadors. Your kind words have been passed on to our teams and particularly to Ms. Tien, Mr. Nha and Ms. Phuong who made your stay a pleasant one. This will certainly motivate them to keep up the good work. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday We thank you again for your ongoing support of our hotel and look forward to welcoming you back for another memorable experience. Yours Sincerely, Olivier Revy General Manager

Family - 02/01/2018 TripAdvisor review
« 2017 December stay »

Standard excellent service from the hardworking team at Sofitel Saigon Plaza during my repeat stay over Christmas. The newly renovated hotel lobby gives the a brighter and fresh feel, and space for a decorated Christmas tree. I must compliment the very hardworking team at hotel breakfast restaurant. I could see many of them were swarmed work and by the volume of guests during Christmas, yet remaining professional and attentive to guests' request/experiences (including mine). For rooms' bathrooms, I think Sofitel can consider a new improved bathtub/shower design could be considered if the rooms are renovated in the near future. Overall very pleasant experience thanks to Sofitel Saigon Plaza team :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear yeowann, Bonjour! Warmest greetings from Sofitel Saigon Plaza! We would like to extend our attitude for giving your time to share your experience at Sofitel Saigon Plaza on Tripadvisor. We are absolutely delighted to read that you had a great stay with us and that you greatly enjoyed our newly renovated lobby and the service delivered by our Ambassadors. Your comments have been passed to the entire team as we are happy to make our customer's stay the most enjoyable. We thank you again for your ongoing support of our hotel and look forward to welcoming you back for another memorable experience. Sincerely, Olivier Revy General Manager

jrsee Solo travel - 30/12/2017 TripAdvisor review
« Overall a pretty good hotel. Great location »

I like this hotel. It was in a great location. Walking distance to a number of key sites, Saigon Notre Dame Cathedral, Botanical Gardens, the Central Post Office and the Independence Palace. The rooms are very tastefully done and the service is very good. My only complaint is the cost of dining in the hotel, its very expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jrsee, Bonjour! Thank you for taking the time to share your feedback following your stay. We are thrilled to read that you enjoyed the location, our rooms and the service delivered by our Ambassadors. Please rest assured that I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our Ambassadors. Besides that, your constructive feedback regarding the dining price is much appreciated. I and the team will definitely address the point you have mentioned to enhance our service. Thank you again for sharing your experience and look forward to the pleasure of welcoming you back again in the nearest future. With best regards, Olivier Revy General Manager

Couples - 27/12/2017 TripAdvisor review
« Real saigon . A vibrant city »

To experience saigon(HCMC) the Plaza hotel is the perfect base from which to experience this busy, vibrant and exciting city which epitomises all that is written about it in novels and film scripts. Until you experience the bustle of the old city with the reminders of French Colonial days , the Opera House, Notre Dame ,etc and the new 21st century skyline, you cannot imagine the past or the future .

Our hotel has responded to the review
Our hotel has responded to the review

Dear GordonCurrie, We would like to extend our attitude for giving your time to share your experience at Sofitel Saigon Plaza on TripAdvisor We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Once again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Friends getaway - 18/12/2017 TripAdvisor review
« Value for money »

It was a pleasure trip and we enjoyed it very much. We are vegetarian, so lunch and Dinner was a minor hitch. Staff was very helpful and courteous wifi was satisfactory. Definitely, we can recommend to anybody.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 416urvishs, Bonjour! Warmest greetings from Sofitel Saigon Plaza! We would like to extend our attitude for giving your time to share your experience at Sofitel Saigon Plaza on Tripadvisor. We are absolutely delighted to read that you had a great stay with us. Your comments have been passed to the entire team as we are happy to make our customer's stay the most enjoyable. We thank you again for your ongoing support of our hotel and look forward to welcoming you back in the nearest future. Sincerely, Olivier Revy General Manager

Business - 08/12/2017 TripAdvisor review
« Short business stay »

Three night stay over Sat, Sun and Mon. Excellent in all areas; staff, room, food, services, location etc. Roof top pool offers a good view over the city. Laundry service was superb. The 'Le Club' lounge team were very helpful and even helped to investigate an expensive taxi fare I'd payed. The only slight downside is the general city noise (which is constant and everywhere) so cannot fault the hotel for that. Oh, and the cost of drinks in the bar, which were a bit expensive in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BertieVC1970, Bonjour and Warmest greetings from Sofitel Saigon Plaza. Thank you for your kind support to our hotel and for sharing with us your recent stay experience. We are thrilled to read that you had a great stay with us and that you enjoyed the service delivered by our Ambassadors. Please rest assured that I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our Ambassadors We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again in the nearest future. Kind regards, Olivier Revy General Manager

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