Sofitel Saigon Plaza Hotel 5 stars

TripAdvisor rating 4.5/5 2,772 reviews
Sofitel Saigon Plaza
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Hotel extras

A historic address on tree-lined Le Duan Boulevard and a prime location for business, shopping, entertainment and Saigon's major tourist attractions. The hotel's 286 guest rooms & suites and rooftop swimming pool offer breathtaking views of the city.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • HO CHI MIHN CITY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1
Ho Chi Minh City, Vietnam
700000
ho chi minh
viet nam

Tel: +842838241555

Fax: (+84)28/38241666

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    HO CHI MIHN CITY At 8.3km / 5.19 miles - Shuttle paying

  • By boat

    THU THIEM At 4km / 2.5 miles

  • By train

    SAIGON RAILWAY STATION At 4.5km / 2.81 miles

  • By train

    SGN RAILWAY STATION At 6km / 3.73 miles

GPS :10.784133, 106.702577

Our accommodations

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

SUPERIOR ROOM, 1 King Size bed, City view

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Beds, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Size Bed, Non Smoking Floor, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Breakfast in bed(...)

LUXURY ROOM, Twin Beds, Non Smoking Floor, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Sofitel Access, 1 King Size Bed, Non Smoking Floor, City View

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, Club Sofitel Access, Twin Beds, Non Smoking Floor, City View

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed, City View, Club Lounge Access

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Prestige Suite, 1 king-size bed, extra living room, Club Lounge access

  • Max. number of persons: ‌3
  • Area: From 68
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Our restaurants and bars

MEZZ RESTAURANT

Type of cuisine: International

Mezz is an interactive buffet restaurant which provides guests a new culinary discovery with international dishes and Asian specialties, along with imported products from France. All guests are served with freshly cooked dishes a-la-minute.

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'OLIVIER RESTAURANT

Type of cuisine: French

Refinement can be found at L'Olivier restaurant where our French Chef serves you creative and authentic Provence cuisine in a cosy and relaxed atmosphere. Private functions can be arranged on request.

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOUDOIR LOUNGE

Photo non contractuelle / Strictly non binding

Step into the Boudoir Lounge for a light lunch, afternoon sweet treat or evening bouchée. By night, the Boudoir becomes a more sultry bar to sip fine wines and sumptuous cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOFTOP POOLSIDE BAR

Photo non contractuelle / Strictly non binding

Poolside Bar is located on the 18th floor and serves light snacks and everyone's favourite beverage. Private functions can be arranged on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

5,514 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,772 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice but need improvement

Customer review rating 4.6/5

M. T. Families - 10/06/2019 AccorHotels certified review

Hotel services, pool and staffs are very nice. However, bedding needs improvement for comfort sleep. Rooms need updated floorings and bathrooms need cosmetic touchup.

Dear M. T., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from Le Club Accor member. Reading your commendations for our pool, service, and staff makes us really proud and I will not miss sharing this with the teams. Furthermore, it is a regret that we could not meet your expectation at the room, the facilities and front door staff. Kindly rest assured that we are currently looking into it and taking the appropriate measure in order to enhance our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Surprising at the beginning

Customer review rating 4.6/5

Antonius R. Business - 10/06/2019 AccorHotels certified review

This is my first time to stay at Sofitel. At first, I doubt the service as no taxi pick me up at TSN. But when I check in and get into the room, the situation is lot better. Room is wide enough for me. And the breakfast is always great. It is good experience to stay at this hotel. Thanks.

Dear Antonius R, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a loyalty member of Accor Hotels and for staying with us during your visit to Ho Chi Minh City. We are delighted to know that you enjoyed your stay and grateful for your positive feedback about our room and the breakfast. Furthermore, regarding your commendations for our staff, the transportation and the bathroom, we are currently looking into it in order to enhance our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Overall good experience

Customer review rating 4.6/5

Jessie W. Business - 10/06/2019 AccorHotels certified review

Staff friendly and helpful.

Dear Jessie W., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Le Club Accor member. We are delighted to see you found our colleagues service to impeccable as we do pride ourselves on delivering a memorable guest experience along with friendly and courteous service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Fantastic

Customer review rating 4.6/5

Jordan S. Couples - 09/06/2019 AccorHotels certified review

Brilliant staff, incredible food options and immaculate hotel!

Dear Jordan s., Bonjour and greetings from Sofitel Saigon Plaza. We would like to thank you for being a loyalty member of AccorHotels and for this brilliant feedback. We are glad that you loved our food and services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Semi-retired New Zealand Couple

Customer review rating 4.6/5

Gary Couples - 09/06/2019 AccorHotels certified review

Typical Sofitel luxury, very good. The staff were courteous and obliging. This is our 20th night with Accor hotels in Vietnam and we have received very good service,

Dear Gary L., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Accor Plus GOLD member. We are extremely happy to know that you had a great time and that you enjoyed our service especially the hotel vibe as we always try our best to create the most elegant yet luxury atmosphere so our guests can enjoy the staycation to the fullest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager
Customer review rating 4.6/5

Anonymous Business - 09/06/2019 AccorHotels certified review

Breakfast was amazing. Hotel was ok.

Dear Valued Guest, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments about the breakfast with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Following your survey, we had noticed that you would like to bring up our attention regarding your accommodation. Could you please help us to share more details about your experiences in order for us to prevent future occurrences? We are looking forward to hearing from you, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Expected level

Customer review rating 4.6/5

Frankie Business - 09/06/2019 AccorHotels certified review

Not bad but no surprise. Staff are nice though.

Dear Frankie, Bonjour and greetings from Sofitel Saigon Plaza. First and foremost, we would like to thank you for being a Le Club Accor GOLD member and for sharing your experiences with us. Following your survey, we had noticed that you would like to bring up our attention about the room upgrade. We are sorry to inform you that your stays booked via a reseller, tour operator or third-party on-line travel agent. Therefore, we were unable to upgrade your room per Accor Term and Conditions. I understand your frustration with lack of attention from our staff member upon check out. Please allow us to express our sincere apologize and kindly do rest assured that we are taking our guest experience seriously as we always strive to improve our service. Thank you again for sharing your experience, and we do hope another opportunity to welcome you back in the near future. Sincerely, Olivier Revy General Manager

Very comfortable and happy

Customer review rating 4.6/5

Nick Business - 09/06/2019 AccorHotels certified review

I was at all times made to feel welcome by the staff. The room was good, the breakfast was excellent and I especially appreciated 2 pieces of laundry free per day. Only criticism, the staff in the breakfast restaurant didn’t really understand the coffee press - on the first day my coffee was excellent (strong!) but after that it varied each day - mostly very weak. But - as said - everything else was good and I would definitely stay again!

Dear Nick, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your time spent to share your experience with us. We are delighted to know that you enjoyed your stay and grateful for your positive feedback about our room, the breakfast, the service and the team. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. Furthermore, kindly rest assured that your feedback about the coffee was personally brought up the related department in order for us to enhance our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Semi-retired NZ Couple

TripAdvisor rating 4.5/5

V6024YFgaryl Couples - 09/06/2019 TripAdvisor review

We enjoyed a very nice stay with Sofitel with the Hotel living up to Sofitel standards.The staff and facilites were perfect as you would expect.We would stay again if we were returning to Saigon. Thank you.

Cozy and peaceful

Customer review rating 4.6/5

Maria C. Business - 08/06/2019 AccorHotels certified review

I felt at home during my stay at Sofitel Saigon Plaza.

Dear Maria C., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Accor Plus SILVER member. We are delighted to read that you enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

A pleasant and enjoyable stay.

Customer review rating 4.6/5

Mr P. T. Families - 08/06/2019 AccorHotels certified review

My family and I found all the hotel staff polite and extremely helpful. The buffet breakfast is well laid out and the attending staff are attentive to people’s requests.

Dear Peter T., Bonjour and greetings from Saigon. First and foremost, we would like to thank you for being a Le Club Accor PLATINUM member and for staying with us during your visit to Ho Chi Minh City. We cannot conceal our joy when we read your touching comments about service and the team. Reading your commendations for our breakfast makes us really proud and I will not miss to share this with the teams. Thank you again for this brilliant feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Great service

Customer review rating 4.6/5

Anonymous Couples - 07/06/2019 AccorHotels certified review

We had a very nice three night stay in Saigon. We enjoyed the pool and hotel amenities. Staff were very helpful and friendly

Dear Valued Guest, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Accor Plus SILVER member. I am very pleased to know that you had a pleasant stay and enjoyed our facilities and amenities. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Wonderful 3 Days in HCMC

Customer review rating 4.6/5

Michelle Couples - 07/06/2019 AccorHotels certified review

Excellent experience from the moment we checked in. Reception staff were extremely helpful. Location of the hotel is excellent. Room was clean and comfortable and nicely decorated. Rooftop bar and swimming pool were lovely. Food at the hotel was value for money. Can’t fault this hotel and would happily recommend it to others.

Dear Michelle, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a loyalty member of AccorHotels and for staying with us and for this brilliant feedback. We take great pride in both our facilities and our team which delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to learn that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. Should your travels bring you back to Ho Chi Minh we would be happy to welcome you back! Sincerely, Olivier Revy General Manager

Excellent service

Customer review rating 4.6/5

Kenny W. Business - 07/06/2019 AccorHotels certified review

Good service and friendly staff

Dear Kenny W., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from Accor Plus PLATINUM member. I will share your comments about the staff and service with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Following your survey, your recommendation about breakfast was very helpful for us in order to enhance our guest satisfaction. Furthermore, It is a regret that we could not meet your fully expectations at room upgrade. Please do not hesitate to share more about your references then we could have a better arrangement for your next stay with us. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Average experience, nothing memorable

Customer review rating 4.6/5

Wai L. C. Business - 07/06/2019 AccorHotels certified review

Average experience, nothing memorable. Service is ok but nothing special

Dear Wai Leong C., Bonjour and greetings from Saigon. Thank you for taking the time to tell us about your experience at the Sofitel Saigon Plaza. It is truly important for us to receive constructive feedback from Le Club Accor member. We truly regret that your experience did not meet your expectation. Please accept our sincerest apologies for any inconvenience caused. Following your survey, we notice that you would like to bring up our attention to the breakfast area and our staff. It would be great if you could share with us further details of your negative experience? We do value direct customer feedback as well as opportunities to improve on our offering and services. Thank you very much for sharing your concern and I look forward to hearing from you soonest. Sincerely, Olivier Revy General Manager

Your service was extremely attentive and friendly :)

Customer review rating 4.6/5

Janine B. Couples - 06/06/2019 AccorHotels certified review

From the moment we arrived we were greeted so warmly and that continued during our whole stay. As some feedback, our room was very dark. The breakfasts were absolutely delicious and definitely made me put on weight!! We spent a little time everyday in the ground floor bar where I thought the prices were extremely expensive which was really unexpected. Overall we loved your hotel and would recommend it to our friends.

Dear Janine B., Bonjour and greetings from Sofitel Saigon Plaza. Thank you very much for your excellent feedback. I am very pleased to know that you had a fantastic stay and enjoyed our breakfast, the bar and the hotel vibe. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. In the meantime, kindly rest assured your room preferences had been noted in order for us to have better arrangement for your next stay with us. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Amazing hotel and the best breakfast I’ve ever seen from a hotel.

Customer review rating 4.6/5

Shane P. Business - 05/06/2019 AccorHotels certified review

Was a fantastic stay with very friendly staff and the food at the breakfast was the best I’ve ever eaten.

Dear Shane P., Bonjour and greetings from Sofitel Saigon Plaza. Thank you very much for this beautiful feedback and perfect rating. We are delighted to know that you enjoyed your stay and grateful for your positive feedback about the breakfast and our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Should your travels bring you back to Ho Chi Minh we would be happy to welcome you back! With my best regards, Olivier Revy General Manager

MR B.

Customer review rating 4.6/5

Keith B. Business - 05/06/2019 AccorHotels certified review

We were delighted with the hospitality from the moment we arrive. The doorman was welcoming and the warm experience continued for our entire stay with everyone from doorman to restaurant staff. We look forward to a return visit. My wife was particularly well looked after while attended the helloworld Travel International conference.

Dear Keith B., Bonjour and greetings from Sofitel Saigon Plaza. We would like to thank you for being a loyalty member of AccorHotels and for this brilliant feedback. We are delighted to see you found our colleagues service to impeccable as we do pride ourselves on delivering a memorable guest experience along with friendly and courteous service. We do hope to have many opportunities to welcome you back to our hotel. Sincerely, Olivier Revy General Manager

Almost perfect stay

Customer review rating 4.6/5

Wolfgang Z. Couples - 04/06/2019 AccorHotels certified review

Service and hospitality as well as efficiency is outstanding. First of all the breakfast is ohne of the Major experiences staying here. Standard room itself slightly out of date. Very clean, however a rain shower and a large flat screen TV is Standard in A 5 star Hotel nowadays. Often underestimated: the bed, pretty large and certainly the Most comfortable we ever had in hotels.

Dear Wolfgang Z., Bonjour and greetings from Saigon. Thank you for your time spent to share your experience regarding your stay at the Sofitel Saigon Plaza. We are delighted to know that you enjoyed your stay and grateful for your positive feedback about our breakfast, the bed and especially our service. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Furthermore, we also noticed your recommendation about the rain shower and TV, kindly rest assured that we are currently looking into it in order for us to enhance our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Wonderful

Customer review rating 4.6/5

Adam C. Business - 04/06/2019 AccorHotels certified review

Excellent check in and welcome. Staff went above and beyond to help with my customs parcel problem. Will stay again. My only suggestion would be for the meeting rooms - I think there needs to be more lighting options. There are no windows in the Topaz room and there are only one or two settings on the dial.

Dear Adam C, Bonjour and greetings from Sofitel Saigon Plaza. Thank you very much for being our Le Club Accor PLATINUM member and for this brilliant feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also noticed your comment about our meeting room. Kindly rest assured that we are currently looking into it in order for us to enhance our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager
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