Sofitel Saigon Plaza Hotel 5 stars

TripAdvisor rating 4.5/5 2,854 reviews
Sofitel Saigon Plaza
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Hotel extras

A historic address on tree-lined Le Duan Boulevard and a prime location for business, shopping, entertainment and Saigon's major tourist attractions. The hotel's 286 guest rooms & suites and rooftop swimming pool offer breathtaking views of the city.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1
Ho Chi Minh City, Vietnam
700000
ho chi minh
viet nam

Tel: +842838241555

Fax: (+84)28/38241666

Contact email

Check-in from 14h00

Check out up to 12h00

  • By boat

    THU THIEM At 4km / 2.5 miles

  • By train

    SAIGON RAILWAY STATION At 4.5km / 2.81 miles

  • By train

    SGN RAILWAY STATION At 6km / 3.73 miles

GPS :10.784133, 106.702577

Our accommodations

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

SUPERIOR ROOM, 1 King Size bed, City view

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR ROOM, 2 Single Beds, City View

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Non Smoking Floor, City View

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, Twin Beds, Non Smoking Floor, City View

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR ROOM, Club Sofitel Access, 1 King Size Bed, Non Smoking Floor, City View

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR ROOM, Club Sofitel Access, Twin Beds, Non Smoking Floor, City View

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed, City View, Club Lounge Access

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

Prestige Suite, 1 king-size bed, extra living room, Club Lounge access

  • Max. number of persons: 3
  • Area: From 68
  • Wireless internet in your room
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

Our restaurants and bars

MEZZ RESTAURANT

Type of cuisine: International

Mezz is an interactive buffet restaurant which provides guests a new culinary discovery with international dishes and Asian specialties, along with imported products from France. All guests are served with freshly cooked dishes a-la-minute.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'OLIVIER RESTAURANT

Type of cuisine: French

Refinement can be found at L'Olivier restaurant where our French Chef serves you creative and authentic Provence cuisine in a cosy and relaxed atmosphere. Private functions can be arranged on request.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOUDOIR LOUNGE

Photo non contractuelle / Strictly non binding

Step into the Boudoir Lounge for a light lunch, afternoon sweet treat or evening bouchée. By night, the Boudoir becomes a more sultry bar to sip fine wines and sumptuous cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOFTOP POOLSIDE BAR

Photo non contractuelle / Strictly non binding

Poolside Bar is located on the 18th floor and serves light snacks and everyone's favourite beverage. Private functions can be arranged on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

6,027 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,854 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Every think was very good

Customer review rating 4.6/5

Anonymous Business - 16/10/2019 AccorHotels review

Room was beutiful Food -very good Personals - very amability

Excellent service

Customer review rating 4.6/5

C. Business - 15/10/2019 AccorHotels review

Service was excellent. Got a room facing the busy street, manager on duty was kind and accommodating to find me another quiet room. Service in the breakfast area was excellent- staff was friendly and cheerful. Left a cable in the hotel after check-out - staff was kind to email regarding lost & found. Was surprised to receive a fruit platter on a Sunday evening. Requested for a king size bed and gotten 2 single beds combined though. Otherwise, would have given it a 10.

Dear C., Bonjour and greetings from Saigon. We very much appreciate your review regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a Le Club Accor SILVER member. Thank you very much for your kind words about our friendly, cheerful staff and breakfast. We always work hard to ensure all guests have a terrific stay at our hotel. Furthermore, we had noticed your comment regarding the room assignment; we will certainly look into the matter to improve our guest experience. We look forward to welcoming you back in the near future. Sincerely, Olivier Revy General Manager

Great room and excellent service , downside is hard bed

Customer review rating 4.6/5

Lexdan L. Business - 15/10/2019 AccorHotels review

Extremely good service and great room. Please focus more on your bedding , it is terribly hard to sleep on room 803 and so so for 517.

Dear Lexdan L., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from a Le Club Accor member. We are delighted to know that you love our service and the room. The entire team is grateful and proud to learn that we met your expectations. Furthermore, we had noticed your comment regarding our bed. Please allow us to inform that all hotel mattresses are “MyBed” standard which is compulsory for Sofitel Brand. Until now we has received a numerous feedback on the excellence of this bed quality. Once again, we appreciate your sharing your concerns, and it is our hope to welcome you back in the near future. Sincerely, Olivier Revy General Manager

Good and confortable

Customer review rating 4.6/5

Tapan Business - 14/10/2019 AccorHotels review

It was very pleasant and satisfactory. Specially I enjoy the breakfast variation at your end as lunch/dinner we always take outside due to different meeting schedule. Thanks for your hospitality.

Dear Tapan. Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a Le Club SILVER member and for sharing your experience with us. We are delighted to know that you had a comfortable stay and grateful for your kind words about our food and the service. Following your survey, we had noticed your comment about the late check out upon the availability as it was mentioned in the pre-arrival email. It is a regret that we could not extend the late check out as we were high occupancy on that day. Your understanding is highly appreciate. Once again, thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Amazing French style hotel

Customer review rating 4.6/5

Jason K. C. Business - 14/10/2019 AccorHotels review

Hotel is absolutely le french style. Room setup is good with various pillow type to suit my sleeping style. But the bed a bit too soft (my opinion). The breakfast is nice. Good hospitality and well manners from the staff. The only issue i have is the bathtub which there are stain of damage.

Dear Jason KS C., Bonjour and greetings from Saigon. Thank you very much for the lovely reviews about your experience at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from a Le Club Accor SILVER member. We truly appreciate recognizing the service rendered by our ambassadors, accommodating room and the breakfast that made your stay special. Kindly rest assured that we have shared your comments with our housekeeping team to ensure we look into this issue and prevent it from happening in the future. We look forward to see you back again in the near future. Sincerely, Olivier Revy General Manager

Wonderful

Customer review rating 4.6/5

Gilles Couples - 14/10/2019 AccorHotels review

We had a great stay at the Sofitel. The staff are so friendly and the hotel has got great facilities. We will definitely stay there again.

Dear Gilles, Bonjour and greetings from Saigon. We very much appreciate your comments especially from a Le Club SILVER member regarding your stay at the Sofitel Saigon Plaza. I am delighted to hear you enjoyed our hotel by complimenting the friendly staff and our facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Very friendly and welcoming staffmade my stay very enjoyable.

Customer review rating 4.6/5

Dr D. S. Business - 14/10/2019 AccorHotels review

Outstanding level of service and attention to detail. Food quality was exceptional.

Dear Dr. David S., Bonjour and greetings from Sofitel Saigon Plaza. Thank you very much for leaving us such a wonderful review. It is our pleasure to receive positive feedback from a Le Club Accor member. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote about the service and the food quality. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Sincerely, Olivier Revy General Manager

Smooth

Customer review rating 4.6/5

Sylvain B. Business - 13/10/2019 AccorHotels review

first time staying in Sofitel HCM , usually stays at Pullman HCM which is perfect , Sofitel is also just ...perfect , nice room , professional and great staff , effective and pleasant stay ,thank you

Dear Sylvain B., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is great pleasure to receive very positive feedback from a Le Club PLATINUM member. We are pleased to know you enjoyed your stay with us and that our team and the room met your expectations. We do hope to have more opportunities to welcome you back in the near future. Sincerely, Olivier Revy General Manager

A WARM WELCOME, LOVELY STAFF & VERY COMFORTABLE ROOM.

Customer review rating 4.6/5

Eric A. W. Couples - 13/10/2019 AccorHotels review

ALL EXTREMELY GOOD EXCEPT FOR THE PRICE OF COFFEE IN YOUR SWIMMING POOL AREA, WHICH WAS OUTRAGEOUSLY EXPENSIVE, A BREAKFAST TOASTER MACHINE WHICH WAS INADEQUATE & INCONSISTENCIES IN COFFEE SHOP STAFF SERVICE.

Dear Eric Arthur W., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from a Le Club Accor SILVER member. We are highly appreciate your kind words for lovely staff and comfortable room. Furthermore, we had noticed your comment about the coffee price. Please allow us to inform you that our coffee pricing is in line with comparable 5 star hotels in Ho Chi Minh City. In the meantime, thank you for bringing up our attention to the toaster. We are currently looking into it in order for us to enhance our guest satisfaction. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Sincerely, Olivier Revy General Manager

Excellent

Customer review rating 4.6/5

Eugene V. Families - 12/10/2019 AccorHotels review

Great hotel, very central.

Dear Eugene V., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from an Accor Plus SILVER member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Nice place to stay!

Customer review rating 4.6/5

Tony B. Business - 11/10/2019 AccorHotels review

Good location which located among many important sight-seeing places. Staffs and receptions were wonderful in support. Varieties of buffet to select but taste need to be improve.

Dear Tony B., Bonjour and greetings from Sofitel Saigon Plaza. Thank you very much for sharing your positive and constructive feedback from a Le Club Accor member. We are pleased that you enjoyed the attentive service the staff provided as well as the location of the hotel. Rest assure we have shared your improvement notes with the concerned section head in order to look into them. The entire team looks forward to welcoming you back soon. Sincerely, Olivier Revy General Manager

Fantastic time at The Sofitel Saigon Plaza

Customer review rating 4.6/5

Amanda Couples - 10/10/2019 AccorHotels review

My husband and I thoroughly enjoyed our recent stay at Sofitel Saigon Plaza. We arrived quite late and taken immediately to the 18th floor to check into our Club Room. The kind staff at the Sofitel upgraded us to a suite on the 20th floor, this was amazing! The room was huge and the city skyline views were fabulous. We would definitely recommend staying at The Sofitel.

Dear Amanda, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing your amazing experience with us! It is always a pleasure to receive positive feedback from Le Club Accor SILVER member. We cannot conceal our joy when we read your touching comments about service and the team. Reading your commendations for our room and fabulous view makes us really proud and I will not miss to share this with the teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

pleasant and charming experience.

Customer review rating 4.6/5

Anonymous Business - 09/10/2019 AccorHotels review

Bravo to the friendly and attentive staff, always making sure that every moment was special. Great team indeed!!

Dear Valued Guest, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from a Le Club Accor member. We are thrilled that you had charming experiences and that you were impressed with the service from our attentive staff. Furthermore, following your survey, we noticed that you would like to bring up our attention to Fitness. We are happy to share with you that we had planned the upgrade for the Gym for us to enhance our guest satisfaction. We look forward to the pleasure of welcoming you back soon. Sincerely, Olivier Revy General Manager

Hotel is lovely. Is a very busy hotel. The facilities are great.

Customer review rating 4.6/5

Anonymous Friends - 09/10/2019 AccorHotels review

We enjoyed our stay here; the staff were friendly and helpful particularly the pool bar team - they are just lovely! We had previously stayed in Hanoi at Hotel Metropole which is very hard to bet so our expectations were probably quite high and this Sofitel did not quite match that. The friends we were travelling with did advise of a complaint which was managed extremely efficiently and effectively so that was impressive - well done to the Management team for dealing with this so well.

Fantastic hotel and team

Customer review rating 4.6/5

Darren P. Couples - 09/10/2019 AccorHotels review

Had the most fantastic stay here. From the moment we arrived with the porter service, our Check-in at the lounge with breakfast as we waited, to the room and our rooftop afternoon pool side visits. The restaurants both fantastic with food and staff. The stand out was the team at the executive lounge. They were all exceptional. They went above and beyond. Thank you and see you again

Dear Darren P., Bonjour and greetings from Sofitel Saigon Plaza. We would like to thank you for being an Accor Plus PLATINUM member and for this brilliant feedback. We are delighted to learn that you have enjoyed every aspect of your experience and highly appreciated your kind words for our staff, especially the stand out service from our Club Lounge team. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you for your compliments and support. We look forward to welcoming you back in the near future. Sincerely, Olivier Revy General Manager

great

Customer review rating 4.6/5

Serena I. R. Friends - 09/10/2019 AccorHotels review

All the staff was very efficient and warm, the food at the lounge was very nice

Dear Serena Iolanda R., Bonjour and greetings from Saigon. We very much appreciate your perfect rating and comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a Le Club Accor PLATINUM member. Reading your commendations for our food and the staff makes us really proud and I will not miss sharing this with the teams. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Olivier Revy General Manager

Delightful, helpful staff, good rooms and good location

Customer review rating 4.6/5

B M. G. Couples - 08/10/2019 AccorHotels review

Hotel staff were welcoming and helpful. No language problems. The suite we stayed in was spacious and well appointed. I and happy to recommend the french restaurant. It has a good menu and the food was very well prepared and presented. The executive lounge has a good view and is a good escape. The buffet restaurant has a wide choice for breakfast. My only reservation is the ground floor bar which was not as welcoming and well run as the other areas.

Dear B M G., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing your amazing experience with us and for being an Accor Plus PLATINUM member ! We cannot conceal our joy when we read your touching comments about restaurant, room, the team and the location. We also have taken a note of your experience at the bar. Kindly rest assured that we took your comments seriously and we always strive to improve our service. We do hope that we have the pleasure of welcoming you back soon Sincerely, Olivier Revy General Manager

Good

Customer review rating 4.6/5

P. Business - 08/10/2019 AccorHotels review

i Very friendly, formal and polite I will come back during the next vacation

Dear P., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being an Accor Plus SILVER member and for your feedback. We are thrilled that you enjoyed your stay with us. Following your survey, we noticed that you would like to bring up our attention to the friendliness of our staff at breakfast. Could you please share with us more details about your experience for us to prevent future occurrences? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Cozy but i didnt get to enjoy the facilties since we were so busy with work!

Customer review rating 4.6/5

Cynthia P. Business - 08/10/2019 AccorHotels review

Sofitel does not fail to amaze me with its tasteful decors and comfortable beds. I wish I have more time to explore the facilities but we were just too busy. The staff are courteous and friendly and helpful at all times.

Dear Cynthia P., Bonjour and greetings from Sofitel Saigon Plaza. Thank you very much for being a loyalty SILVER member of AccorHotels and for staying with us during your visit to Ho Chi Minh City. We truly appreciate your valuable feedback on our decoration, bed comfort as well as our team members who are giving their best every single day to provide our guests with a truly memorable stay. We do hope to have many opportunities to welcome you back to our hotel. Sincerely, Olivier Revy General Manager

Very comfortable hotel with great staff. Good position

Customer review rating 4.6/5

Christine W. Couples - 07/10/2019 AccorHotels review

All my expectations were met.

Dear Christine W., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your time spent to share your review with us. We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our team and location are very much appreciated especially from a Le Club Accor member. Should your travels bring you back to Ho Chi Minh we would be happy to welcome you back! Sincerely, Olivier Revy General Manager
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