Sofitel Saigon Plaza Hotel 5 stars

TripAdvisor rating 4.5/5 2,774 reviews
Sofitel Saigon Plaza
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Hotel extras

A historic address on tree-lined Le Duan Boulevard and a prime location for business, shopping, entertainment and Saigon's major tourist attractions. The hotel's 286 guest rooms & suites and rooftop swimming pool offer breathtaking views of the city.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • HO CHI MIHN CITY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1
Ho Chi Minh City, Vietnam
700000
ho chi minh
viet nam

Tel: +842838241555

Fax: (+84)28/38241666

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    HO CHI MIHN CITY At 8.3km / 5.19 miles - Shuttle paying

  • By boat

    THU THIEM At 4km / 2.5 miles

  • By train

    SAIGON RAILWAY STATION At 4.5km / 2.81 miles

  • By train

    SGN RAILWAY STATION At 6km / 3.73 miles

GPS :10.784133, 106.702577

Our accommodations

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

SUPERIOR ROOM, 1 King Size bed, City view

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Beds, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Size Bed, Non Smoking Floor, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Breakfast in bed(...)

LUXURY ROOM, Twin Beds, Non Smoking Floor, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Sofitel Access, 1 King Size Bed, Non Smoking Floor, City View

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, Club Sofitel Access, Twin Beds, Non Smoking Floor, City View

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed, City View, Club Lounge Access

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Prestige Suite, 1 king-size bed, extra living room, Club Lounge access

  • Max. number of persons: ‌3
  • Area: From 68
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Our restaurants and bars

MEZZ RESTAURANT

Type of cuisine: International

Mezz is an interactive buffet restaurant which provides guests a new culinary discovery with international dishes and Asian specialties, along with imported products from France. All guests are served with freshly cooked dishes a-la-minute.

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'OLIVIER RESTAURANT

Type of cuisine: French

Refinement can be found at L'Olivier restaurant where our French Chef serves you creative and authentic Provence cuisine in a cosy and relaxed atmosphere. Private functions can be arranged on request.

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOUDOIR LOUNGE

Photo non contractuelle / Strictly non binding

Step into the Boudoir Lounge for a light lunch, afternoon sweet treat or evening bouchée. By night, the Boudoir becomes a more sultry bar to sip fine wines and sumptuous cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOFTOP POOLSIDE BAR

Photo non contractuelle / Strictly non binding

Poolside Bar is located on the 18th floor and serves light snacks and everyone's favourite beverage. Private functions can be arranged on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

5,550 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,774 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent

Customer review rating 4.6/5

David Couples - 17/06/2019 AccorHotels certified review

Hotel staff very accommodating with every request.

Dear David I., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being an Accor Plus SILVER member and for this beautiful review. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

awesome experience

Customer review rating 4.6/5

Phaiboon A. Business - 16/06/2019 AccorHotels certified review

Starting from check-in to check-out, I have had a great experience and stay at the hotel.

Dear Phaiboon a., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Le Club Accor GOLD member. We are delighted to read that you enjoyed your visit at our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Following your survey, it is a regret that we could not meet your expectation about the welcome drink. Could you please help to share more details about your experiences also your preferences in order for us to serve you even better in future? We are looking forward to your response, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager
Customer review rating 4.6/5

Geoff Couples - 16/06/2019 AccorHotels certified review

Very dissatisfied with room service meal

Dear Geoff, Bonjour and greetings from Saigon. Thank you for taking the time to tell us about your experience at the Sofitel Saigon Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, please help to share with us more details about your experiences as we could not find any bill in your room related to the room service meal. Thank you for your valuable time, and we are looking forward to your response. Sincerely, Olivier Revy General Manager

Excellent service

Customer review rating 4.6/5

Sco Couples - 16/06/2019 AccorHotels certified review

From reservation to check in and all aspects of the stay at this property was excellent.

Dear Sco, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Accor Plus PLATINUM member. We take great pride in both our facilities and our team which delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to learn that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Satisfied

Customer review rating 4.6/5

T. C. Couples - 15/06/2019 AccorHotels certified review

We are very well served, the staff are always smiling and dedicated. Rooms are cozy, luxurious & feeling close as my home.

Dear T. C., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a Accor Plus SILVER member and for sharing your memorable experiences with us. We highly appreciate your kind compliments to our room and especially, our team members who are giving their best every single day to provide our guests with a truly memorable stay. I do hope that we have the pleasure of welcoming you back soon Sincerely, Olivier Revy General Manager

Very luxurious hotel

Customer review rating 4.6/5

Steven Couples - 15/06/2019 AccorHotels certified review

Staying at the Sofitel is always a very rewarding experience. The service provided by the staff was excellent and they were always willing to help. The room was very comfy and spacious.

Dear Steven, Bonjour and greetings from Sofitel Saigon Plaza. We very much appreciate your loyalty as an Accor Plus SILVER member and for this brilliant feedback. I am very pleased to know that you had a fantastic stay and enjoyed our room and the service provided by our team members. Following your survey, we also noticed that you would like to bring up our attention to your breakfast also lunch/dinner experiences. Could you please help us to share more details in order for us to enhance our guest satisfaction. We are looking forward to your responses, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Fabulous service and experience

Customer review rating 4.6/5

Jenni Business - 14/06/2019 AccorHotels certified review

Everything was perfect. Room, friendliness of service, restaurants etc

Dear Jenni, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Accor Plus SILVER member. We take great pride in both our facilities and our team which delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to learn that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

noise coming from the connection door of next room

Customer review rating 4.6/5

Warren H. Business - 14/06/2019 AccorHotels certified review

things were fine except the noise coming from poor sound proof of the connection door to the next room

Dear Warren H., Bonjour and greetings from Saigon. Thank you for being a Le Club Accor SILVER member and for taking the time to tell us about your experience at the Sofitel Saigon Plaza. I am sorry that your experience did not meet your expectations regarding the sound proof, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Overall

Customer review rating 4.6/5

M. G. Couples - 13/06/2019 AccorHotels certified review

Good experience, team members were all friendly and helpful, clearly eager to please the guest

Dear M. G., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Le Club Accor SILVER member. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Great stay, as always

Customer review rating 4.6/5

Byron C. Business - 12/06/2019 AccorHotels certified review

The Saigon Sofitel is always a great choice when in hcmc. Staff is attentive and professional and the rooms are very comfortable.

Dear Byron C, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a Le Club SILVER member of Accor Hotels and for this brilliant feedback. We are delighted to know that you enjoyed your stay and grateful for your positive feedback about our room and the team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Great

Customer review rating 4.6/5

Jason S. Solo - 12/06/2019 AccorHotels certified review

Hotel room is good. Service is good especially house keeping team. A great team! Keep it up!

Dear Jason s., Bonjour and greetings fro Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from Le Club Accor GOLD member. I will share your comments about room and house keeping with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Following your survey, we are very sorry that we could not fulfill your expectation upon arrival and departure. It did not at all reflect the genuine service at Sofitel Saigon Plaza. We will make sure to have proper actions to prevent future occurrences. Furthermore, we also noticed your comment about room upgrade. It is a regret that we do not have the available higher category for smoking room as your request. Your understanding is highly appreciated. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Comfortable and great breakfast

Customer review rating 4.6/5

Andrew W. Friends - 11/06/2019 AccorHotels certified review

Our experience was comfortable enough. The room was very nice with a good view. Breakfast excellent. The gentleman at the front desk on our arrival was helpful but slightly matter of fact . He warmed up the next time we met him.

Dear Andrew W., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. Reading your commendations for our room and the breakfast makes us really proud and I will not miss to share this with the teams. In the meantime, we are sorry that we could not meet your expectation at check in. It did not at all reflect the genuine service at Sofitel Saigon Plaza. We will make sure to have proper actions to prevent future occurrences. Furthermore, we also noticed your comment about our Bar. Please rest assured that we are in line with other five-star hotels in the region. Should your travels bring you back to Ho Chi Minh we would be happy to welcome you again! Sincerely, Olivier Revy General Manager

wonderful stay

Customer review rating 4.6/5

Darrien Business - 11/06/2019 AccorHotels certified review

friendly, nicely appointed room, good food!

Dear Darrien, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Le Club Accor member. I am very pleased to know that you had a pleasant stay recently and enjoyed our hotel food, its service and rooms. I will ensure your kind words are shared with everyone. Your kind words remind us to continuously improve our service everyday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

good hotel

Customer review rating 4.6/5

Tran T. T. T. Families - 11/06/2019 AccorHotels certified review

clean room good breakfast

Dear Tran Thi Thanh T., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. I am very pleased to know that you had a fantastic stay and enjoyed our room and breakfast. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Convenient, large and modern room

Customer review rating 4.6/5

Andre N. Business - 11/06/2019 AccorHotels certified review

Despite spending only a short night before a business event in the morning, requiring a quick check out, with very little time to experience the hotel amenities, I could sense the overall welcome "delivering the extra mile". The check in staff announced that I was elected "the customer of the day" and upgraded to executive status on this occasion, with check in at the executive floor, introduction to the various hotel facilities, etc. It felt good although I told them about my limited stay.

Dear Andre N., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from Le Club Accor member. We are delighted to see you found our colleagues service to impeccable as we do pride ourselves on delivering a memorable guest experience along with friendly and courteous service. I do hope that we have the pleasure of welcoming you back soon Sincerely, Olivier Revy General Manager

Incredible service, daily breakfast, hotel facilities, hotel location, comfort and ambience.

Customer review rating 4.6/5

Heather J. Business - 11/06/2019 AccorHotels certified review

I was so impressed with the attentiveness of the staff. They helped me in every way possible. Concierge Supervisor, Mr. Luu Quoc Cuong was especially kind and helped me quite often.

Dear Heather J., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a Le Club Accor SILVER member and for this brilliant feedback. We are really delighted to learn that you had a memorable experience during your stay recently and highly appreciate your kind compliments to our location, the food, the facilities and most importantly, our team members who are giving their best every single day to provide our guests with a truly memorable stay. Your kind mention of our colleague (Mr. Luu Quoc Cuong) is very much appreciated and please rest assured he will be informed and rewarded for his excellent work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

5 star luxary stay

Customer review rating 4.6/5

Nikhil Families - 11/06/2019 AccorHotels certified review

We had a great experience staying at this hotel. All staff at the hotel were helpful and ensured we had a pleasent time. The food was excellent...especially the breakfast! Rooms were well mantained and very comfortable. Overall had a great time

Dear Nikhil P., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a loyalty member of AccorHotels and for staying with us during your visit to Ho Chi Minh City. We cannot conceal our joy when we read your touching comments about service and the team. Reading your commendations for our room, our food and the breakfast makes us really proud and I will not miss to share this with the teams. Thank you again for this brilliant feedback and the entire team looks forward to welcome you back soon. Sincerely, Olivier Revy General Manager

Awesome stay

Customer review rating 4.6/5

Arjun D. Business - 11/06/2019 AccorHotels certified review

The hotel stay was very good, food was delicious and the pool was nice as well

Dear Arjun D., Bonjour and greetings from Sofitel Saigon Plaza. We would like to thank you for being a loyalty member of AccorHotels and for staying with us during your visit to Ho Chi Minh City. Reading your commendations for our food and the pool makes us really proud and I will not miss to share this with the teams. Furthermore, it is a regret that we could not fulfill your expectation at WiFi. Kindly rest assured that we are taking appropriate measures in order to prevent future occurrences. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Nice but need improvement

Customer review rating 4.6/5

M. T. Families - 10/06/2019 AccorHotels certified review

Hotel services, pool and staffs are very nice. However, bedding needs improvement for comfort sleep. Rooms need updated floorings and bathrooms need cosmetic touchup.

Dear M. T., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from Le Club Accor member. Reading your commendations for our pool, service, and staff makes us really proud and I will not miss sharing this with the teams. Furthermore, it is a regret that we could not meet your expectation at the room, the facilities and front door staff. Kindly rest assured that we are currently looking into it and taking the appropriate measure in order to enhance our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Surprising at the beginning

Customer review rating 4.6/5

Antonius R. Business - 10/06/2019 AccorHotels certified review

This is my first time to stay at Sofitel. At first, I doubt the service as no taxi pick me up at TSN. But when I check in and get into the room, the situation is lot better. Room is wide enough for me. And the breakfast is always great. It is good experience to stay at this hotel. Thanks.

Dear Antonius R, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a loyalty member of Accor Hotels and for staying with us during your visit to Ho Chi Minh City. We are delighted to know that you enjoyed your stay and grateful for your positive feedback about our room and the breakfast. Furthermore, regarding your commendations for our staff, the transportation and the bathroom, we are currently looking into it in order to enhance our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager
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