Hotel - Sofitel Saigon Plaza
Sofitel Hotel Sofitel Hotel

Sofitel Saigon Plaza Hotel

4.5/5 2,710 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • HO CHI MIHN CITY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Boutique Gourmande
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

  • 286 rooms
  • 95 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Remote control TV
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,114 reviews

Our guest reviews for Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,710 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hsingying Business - 15/03/2019 AccorHotels certified review
« comfortable »

good

John W. Couples - 14/03/2019 AccorHotels certified review
« Really looked after and made to feel like we were coming home »

The duty manager Nguyen Thanh Trung made our stay special, especially for my wife with flowers after she had been told her mother had passed away. We were also looked after by Nhi Hoang in the club lounge

Ellen V. Families - 13/03/2019 AccorHotels certified review
« Mrs »

Wonderful

Roger Business - 11/03/2019 AccorHotels certified review
« quality and service »

As always very good service good quality in room and restaurants -

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive & constructive feedback from a Le Club Accor member. I will definitely share your kind words about the good quality room & service with our team. Please allow me to also express my sincerest apologies regarding the sound proof. As we are planning to upgrading the hotel rooms, your feedback is very important to us. Please do not hesitate to share with us more in order for us to accommodate you better next time. Thank you again for your valuable time, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Olivier Revy General Manager

Mark Business - 11/03/2019 AccorHotels certified review
« Sofitel Saigon »

Laundry service was excellent...even emailed me about an existing hole in a shirt. Slept through the night ...dream pillows. Old style bathroom with little pressure from shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive & constructive feedback from a Le Club Accor SILVER member. I will share your kind words about the excellent laundry service with our team. Furthermore, as we are planning for future renovation project, your feedback regarding the bathroom is very important to us. Please rest assured that we will look into it carefully. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have another opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Azlan Business - 11/03/2019 AccorHotels certified review
« OK »

No halal are serve as requested, vegetarian and halal food are totally different. Please refer to your Islamic Authority Body in Viet Nam to define what are halal food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Azlan, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. My sincerest apologies that your experience did not meet your expectation. At Sofitel Saigon Plaza, we always strive to provide a superior service to our customers. Therefore, please do not hesitate to share with us if you had any special request next time through h2… in order for us to prepare a better experience. We appreciate your sharing concern, and we hope to have another opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Ys Business - 11/03/2019 AccorHotels certified review
« Nice and convenient location, clean and tidy »

Unfortunatelly due to the road block by Trump visit, my schedule was not affected so much because of the good location.

F. Business - 10/03/2019 AccorHotels certified review

Aged facilities but well maintained. Excellent service and nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a Le Club Accor member. I will share your kind words about the excellent service and nice staff with our team. Furthermore, as we are planning for future renovation project, your feedback regarding the facilities is very important to us. Please rest assured that we will keep devoting our effort to improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Olivier Revy General Manager

M. Couples - 08/03/2019 AccorHotels certified review

Very organized and hospitable. Quick with special house keeping requests. Hotel lobby was beautiful with fresh flowers. Great Breakfast Buffet. The top bar/pool had a beautiful view of the city. The Bar manager was especially accommodating. There was a special event that evening, but we were able to enjoy our drinks and view until 1/2 hour to the event since he saw we were having a great time. That meant a lot to us. The room was very comfortable and hi tech. The center city location was within walking distance of the restaurants and city highlights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a Le Club Accor member. I will definitely not fail to share all your kind words about the with our team. Besides that, we noticed that you rated fairly low on the Le Club satisfaction section. Should there be anything that you would like to bring to our attention in order for us to better serve you next time, M.? Thank you again for sharing your experience, and we are looking forward to hearing from you. Sincerely, Olivier Revy General Manager

Harry S. Solo - 07/03/2019 AccorHotels certified review
« Overall a good, relaxing experience »

I enjoyed staying at the Sofitel Saigon. I only stayed for 1 night, at quite short notice. The room was pleasant although I did notice some wear and tear (some chipped paint/marks on the wall) and also one of the lights did not work. The pool on the roof was great, the gym was also great and breakfast was good. I was allowed a late check out due to an evening flight back to London which was appreciated and was able to use the facilities to shower before going to the airport. The staff were excellent - everyone on the front desk/check in was friendly, helpful and accommodating.

Neil F. Families - 07/03/2019 AccorHotels certified review
« Fantastic »

Just of course this property was perfect

Heide S. Business - 06/03/2019 AccorHotels certified review
« Okay »

It was okay. But the rooms are not kept clean. I mean, there are dusts in some furnitures likecthe hanging cage. Which is not good for a 5* hotel. The attendants in the entrance area is very accommodating especially we i need a cab.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heide S., Bonjour and greetings from Saigon. Thank you for taking the time to tell us about your experience at the Sofitel Saigon Plaza. I am sorry that your experience did not meet your expectations. Please rest assured that we will look into this more carefully to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

S.schmitz Business - 06/03/2019 AccorHotels certified review
« Nice hotel but not all the front desk staff is really friendly »

The stay was nice, the hotel is a very good accommodation but the front desk staff can be rude. My GF visit me and we been not aware of the rules no visit after 9pm, the manager on duty made it very clear to us. Could be in a more nice way to your guess.

Jane S. Friends - 06/03/2019 AccorHotels certified review

You are all above 10 out 10 your service, excellent I found that the pillows could have been fresher, I wasn’t looking for any thing to complain about Thank You for looking after us so well Kind Regards Jane S.

L. T. F. E. Business - 06/03/2019 AccorHotels certified review
« good »

good

Ronald S. Business - 06/03/2019 AccorHotels certified review
« Very attentive staff and good ambiance »

Your staff is an asset to you. Very at tentative and eager to please. The choices of wine was limited (There is more than red and white !)

Michael T. Business - 06/03/2019 AccorHotels certified review
« Thoroughly enjoyed my stay - very warm welcome and service provided by all staff including the trainees »

All staff were polite, and very customer service focused. I spent a lot of time on level 18, and the team there were great. So thank you

Henry S. Friends - 05/03/2019 AccorHotels certified review
« satisfactory »

satisfied with service that accor hotels are known for and that is why I will stay at your hotels on my travels

James Business - 05/03/2019 AccorHotels certified review
« Excellent property- great people »

Very easy place to stay - good location -- exceptional staff

Anonymous Families - 05/03/2019 AccorHotels certified review
« Good location great services »

An overall good stay with nice and kind staff. Great room with all amenities

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