Hotel - Hotel St Moritz Queenstown - MGallery Collection
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Mgallery by Sofitel Hotel

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street 
9300  QUEENSTOWN
NEW ZEALAND

1,866 reviews
TripAdvisor Rating Based on 1,866 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
  • Babysitting on request
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
  • Bicycle hire facilities  (Nearby)
  • Skiing
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Recently refreshed (including new bathrooms), you'll find the décor unmistakeably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toilettries & the latest Smart TV's.

  • 134 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Free access with phone card
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Microwave in room
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,572 reviews

Our guest reviews for Hotel St Moritz Queenstown - MGallery Collection

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,866 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kirsty B. Families - 15/07/2017
« Excellent service »

Great, staff were very helpful

AccorHotels certified review
Jule Families - 14/07/2017
« Not the best in Queenstown »

I was pretty surprised that as an Accor member we had to pay $60 extra for 2 kids beds despite selecting a suitable room for 4 people. When we arrived only 1 bed was made up (arrived after 9pm). Didn't think it was that great for the price. Much preferred the Sofitel and pretty much everywhere else we have ever stayed in Queenstown. Oh and the "upgrade" was a tiny little window that overlooked the backpackers tents....awesome lakeview!! Generally it was acceptable but not worth the price, and has made me reconsider paying for Accor membership.

AccorHotels certified review
Michelle Families - 14/07/2017
« MIchelle »

The location and rooms are superb howere the service and attention to detail were not what I expected from a 5star Accor brand. Did not like the smoking area outside the hotel which you had to walk through to get to the city.

AccorHotels certified review
Ddh Couples - 14/07/2017
« Fantastic location, brilliant staff, great food. »

Fantastic experience, brilliant staff all very friendly and helpful. Great food, great wines, knowledgable staff. Rooms adequate for this level of hotel.

AccorHotels certified review
Anonymous Families - 13/07/2017
« A bit of luxury in a beautiful location »

We had a fantastic time at the St Moritz. Haven't stayed here for about 12 years and I'm so glad we've refound it!! Lovely decor, most of the staff were excellent, dinner was fabulous! All in all a wonderful experience.

AccorHotels certified review
Matt P. Friends - 13/07/2017
« Fantastic hotel and location »

Everything was perfect apart from when I went to use the Sauna and I couldn't use it as it was off and couldn't get it to work.

AccorHotels certified review
Chris Business - 12/07/2017
« Royal standard in Queenstown »

Had an extended stay in St Moritz whilst working in Queenstown. Hotel was very friendly and very efficient. Restaurant was good if a little lacking in atmosphere.

AccorHotels certified review
Anonymous Couples - 11/07/2017
« Excellent rooms/facilities and friendly service. »

Excellent rooms/facilities and friendly service.

AccorHotels certified review
Michaelintas Couples - 11/07/2017
« Very comfortable hotel but the food was hit and miss »

We stayed two nights in a one bedroom alpine suite - very spacious, with a lovely view of Lake Wakatipu. On our second night we had dinner at the restaurant. The seafood platter consisted of two mussels, two overcooked prawns, two small pieces of cooked fish, a fish patty, a taramosalata-style pate, some smoked salmon, some cooked salmon and some bread - a very disappointing collection for the $NZ58 charged. My partner had the fish of the day for his main - monkfish - which he really enjoyed. I love duck and chose the Canterbury duck breast. It was tender, but was only barely cooked, the centre being quite rare. On reflection, I should have sent it back, but the waiter was nowhere in sight and hadn't filled our water glasses for at least fifteen minutes. In summary, a disappointing meal and an experience I would not wish to repeat.

AccorHotels certified review
Vanessa Couples - 10/07/2017
« Winter wonderland »

We stayed in a room with a balcony view and it was amazing. Couldn't fault anything, service, cleanliness and food was all top notch!

AccorHotels certified review
Annette C. Friends - 09/07/2017
« Great as usual, Love the out look and closeness to town. »

Relaxing, fun, we had friends with us this time.

AccorHotels certified review
Samsu K. Families - 09/07/2017
« Old charm and local hospitality »

Everything went smoothly from the check-in process til the day we checked-out. My Gold Accor membership acknowledge by the staff superbly. Fire place at the lobby the main winner though. The breakfast spread provided could use a bit of improvement; kinda too limited especially for family with small kids

AccorHotels certified review
Anonymous Friends - 08/07/2017
« Average hotel past its best »

Overall average...poor room initially then had to pay for upgrade to a room with limited.lake view. Room service breakfast returned twice...cold and incomplete...tea served in paper cups one day

AccorHotels certified review
Anonymous Friends - 08/07/2017
« Very nice accommodation, but not a good view »

Queenstown was beautiful and the St Moritz Hotel had a beautiful ambience, including the bar and dining area with stunning views. The fireplace was lovely along with hot drink provided gratis. The gratis taxi from town was very much appreciated.

AccorHotels certified review
Andrew Friends - 08/07/2017
« Comfortable and quiet  »

The hotel had everything I needed and the staff were helpful and kind.

AccorHotels certified review
Peter H. Business - 07/07/2017
« My stay at St Moritz was very comfortable »

A very warm reception from all staff.

AccorHotels certified review
Martin P. Couples - 06/07/2017
« Martin »

Very pleasant,great room, good staff.

AccorHotels certified review
Sophie B. Families - 06/07/2017
« Good »

Rooms were beautiful and very well maintained. Food not as good as expected for a 'fine' dining experience. The concierge services were average to poor. We used the concierge desk twice to make tour bookings and both had issues. T

AccorHotels certified review
Laura R. Couples - 05/07/2017
« Mrs  »

It was our honeymoon and to be honest I wanted to leave. It looked so much better on the website then in person. Quite run down and old looking

AccorHotels certified review
Jackie J. Friends - 05/07/2017
« GREAT LOVED YOUR HOTEL AND SERVICE »

VERY FRIENDLY STAFF, WARM AND WELCOMING, GREAT POSITION.LOVELY HOTEL

Our most recent 20 reviews
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