Hotel - Hotel St Moritz Queenstown - MGallery Collection
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Mgallery by Sofitel Hotel

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street 
9300  QUEENSTOWN
NEW ZEALAND

1,915 reviews
TripAdvisor Rating Based on 1,915 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
  • Babysitting on request
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
  • Bicycle hire facilities  (Nearby)
  • Skiing
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Recently refreshed (including new bathrooms), you'll find the décor unmistakeably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toilettries & the latest Smart TV's.

  • 134 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,843 reviews

Our guest reviews for Hotel St Moritz Queenstown - MGallery Collection

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,915 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 22/09/2017
« Design, cuddles, happynes place »

The first thing that stunned was vallet parking, nice welcome to the gorgeous designed hall and reception. It was warm, lovely fire place that created atmosphere. The bar and restaurant is speechless. The room is perfect, confort, accurate designed forniture, was missing only the Bose sound system, as it is in most accor hotels 5 star.

AccorHotels certified review
Cas Business - 19/09/2017
« Comfortable and convenient »

Here for a conference and a great time, very convenient location with friendly staff and everything at your fingertips.

AccorHotels certified review
'g' Couples - 19/09/2017
« Great Hotel, Great outlook, Great staff »

The weekend stay was enjoyable. However, I paid for an upgrade to a lake front Alpine suite and was very disappointed to be 'moved' at the last minute from the advertised full length feature window view of the lake to an angled dormer view window with mostly a view of the sky above the lake. Unless that is you got on tippy toes, bent your neck at an awkward angle and then standing uncomfortably there you did indeed see the lake!! Come on guys that was a cheap trick and you can do much better than that

AccorHotels certified review
Anonymous Business - 18/09/2017
« it was fantastic »

peaceful and very much satisfing

AccorHotels certified review
Mary L. Couples - 18/09/2017
« Lovely hotel with excellent staff »

We had a lovely experience in this hotel. We loved the sauna and the hot tub and the restaurant food was excellent. The bed was so very comfortable, the robes ugly! Ha. The fireplace wasn't always on. Asked to have it put on, no one came to do it. The welcome drink was yummy. Scaffolding was being pulled down one morning so a bit noisy. Was charged $357 after I had already checked out! Abush the duty manager cleated the problem up, he was excellent, and we were reimbursed, but I don't know how or why this had happened. Abush had checked us in but didn't tell us about the green cab, we found out later by accident.

AccorHotels certified review
Daniel L. Families - 18/09/2017
« Mostly great, except Air conditioning not working entire stay. »

Location is great, food, service and staff all great. Modern looking and comfortable laid back feel. As in title major failure with the lack of Air Conditioning thermostat control in our lake view suite, an oil heater was issued but I expected it to been picked up prior to our check in as it never worked from day one. And was never repaired the week we were there.

AccorHotels certified review
Kat M. Business - 18/09/2017
« Luxurious Stay »

Wow, I had a great time. We had our recent 1 day workshop in the hotel and also a night's accommodation. From the moment I arrived I felt like a VIP and didn't want to leave!

AccorHotels certified review
Chubb Business - 18/09/2017
« Completely satisfied »

We were very pleased with all aspects of our stay. The staff were extremely helpful and very polite. Compliments to the chef the food was magnificent.

AccorHotels certified review
Cj Business - 18/09/2017
« Great stay »

Lovely, convenient, a little noisy during the day but overall very pleasant.

AccorHotels certified review
Jocelyn C. Couples - 18/09/2017
« Beautiful and very good staff »

Loved it would 100% stay with u again

AccorHotels certified review
Dave A. C. B. Business - 18/09/2017
« wonderful »

stayed as part of wintergames - you made us part of your team

AccorHotels certified review
Anonymous Business - 18/09/2017
« Conference 17 »

Enjoyable experience at a very nice hotel always available to help.

AccorHotels certified review
Myra C. Couples - 18/09/2017
« Spacious, excellent views, great food, wonderful amenities . »

Terrific! Use the sauna, whirlpool, kitchen it was also very nice to have. Great location- and I also use the laundry.

AccorHotels certified review
Michael J. Solo - 18/09/2017
« just a nice place »

always been great, have stayed there numerous times, different operators but always great, first stay was 15/16 years ago

AccorHotels certified review
Grant S. Business - 17/09/2017
« Enjoyable stay in great surroundings »

Room was comfortable. Good amenities with mini bar, toiletries, safe, iron etc. Room service was excellent. Staff were friendly and helpful. Bathroom was pleasant. Good water flow on shower head, nice hot water on demand. I like how as well as the normal shampoo, conditioner and body wash there was also a mini pack containing shower cap, cotton buds and other handy items. Room was clean, mould free. Air conditioning worked well. Didn't wake up with that dry feeling. Bed was very comfortable. And I liked the mini collection of National Geographic magazines available in room. Good read during down time.

AccorHotels certified review
Anthony Business - 16/09/2017
« Fantastic place to stsy »

Very nice and comfy

AccorHotels certified review
Paul Solo - 12/09/2017
« Wonderful Hotel »

Very comfortable hotel, with big rooms. Beautiful views from breakfast and the bar and excellent service throughout from the great staff. Free taxi vouchers were a bonus ! Would recommend.

AccorHotels certified review
Dayne Couples - 12/09/2017
« Quality »

We really enjoyed our stay the hotel is beautiful and the rooms are high quality with nice bathrooms and comfy bed. Nice and quiet and staff were friendly. Only downfall is the hill walk but thats not the hotels fault! thanks for having us

AccorHotels certified review
Lenovo Business - 12/09/2017
« Welcoming, comfortable and thoroughly enjoyable »

Overall I was very satisfied with perhaps just the one hic up. I ordered poached eggs with my breakfast and they didn't turn up even asking once as to how they were going.

TripAdvisor review
Family - 12/09/2017
« HOTEL ST. MORITZ »

We have stayed at Hotel St. Moritz multiple times and always come back. The hotel itself is amazing! Love the rustic nature of everything. This is only beaten by the service of all staff. Absolutely amazing experience. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan, thank you for your loyalty and for this stellar review. I'm delighted you enjoyed our ambiance and the superb service from our lovely staff. As always Nathan, we all look forward to your return and to make your next stay just as memorable as the previous stays. With warm regards, Marina Silva Rooms & Quality Manager

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