Hotel - Hotel St Moritz Queenstown - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel St Moritz Queenstown - MGallery by Sofitel

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4.5/5 1,962 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
  • Babysitting on request
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
  • Bicycle hire facilities  (Nearby)
  • Skiing
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Recently refreshed (including new bathrooms), you'll find the décor unmistakeably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toilettries & the latest Smart TV's.

  • 134 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,068 reviews

Our guest reviews for Hotel St Moritz Queenstown - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,962 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Emily G. Friends - 17/11/2017
« It was an amazing experience. »

We had the best stay ever. Your staff was exceptional and the hotel was beautiful. It was so charming, cozy and perfect location. The hotel staff were so helpful. Liam and Diego made our stay so special. We will recommend this hotel to everyone coming to Queenstown. It was a trip we will remember forever.

AccorHotels certified review
Anonymous Families - 15/11/2017

Everything top notch.very clean and friendly staff

AccorHotels certified review
Chas M. Business - 15/11/2017
« Chas »

Always a pleasure, and staff are always friendly, competent and helpful.The rooms are a generous size and comfortable.

AccorHotels certified review
Johan O. Business - 13/11/2017
« Extremely happy, but »

And the but is that I was unable to book my next holiday with my extended family on you're website, I made a note of this to you're counter staff but it was never followed up. Thought the parking fee was a bit steep, understand this would be normal in a major city hotel bit not in you're place. Anyway , you're breakfast staff was among the worlds best.

AccorHotels certified review
Sammeey Business - 13/11/2017
« Really nice stay »

Such a nice stay - wasn't a fan of the single bed - extremely small however super comfy. Thought the balconies could do with a bit of a scrub as it doesn't get the sun - and the hot tub wouldn't change temperatures. Such a good location - really nice bathrooms and rooms.

AccorHotels certified review
Soonlai L. Couples - 13/11/2017
« Great place for R & R »

Great place to recover after walking the Milford Track

AccorHotels certified review
Paul Couples - 13/11/2017
« Excellent customer service »

Perfect but did not stay long enough to experiance the resturant

AccorHotels certified review
Andrew Couples - 13/11/2017
« Andrew - Queenstown - November 2017 »

Fabulous, well appointed hotel situated in one of the most picturesque locations you could ever hope to visit. Through our Le Club Accor membership we were treated to a suite overlooking the lake - a view to die for. The amenities in the room, including the best hotel bed we have slept in for a long time, were excellent. The dining experience was also a great pleasure - excellent menu, well presented. Staff were very helpful and pleasant throughout the hotel. My wife and I look forward to a repeat visit.

AccorHotels certified review
Australian T. Families - 13/11/2017
« Property pictures are misleading »

The staff were amazing and very helpful. The room however looked out through a small window to a huge cement wall. This needs addressing urgently. We were extremely disappointed with this overpriced property and went elsewhere to get our Queenstown lodge experience.

AccorHotels certified review
Anonymous Couples - 13/11/2017
« Very good. After a very disappointing start we were looked after by some really good staff. Great food and service »

Very good. The fact that I was over charged by my travel agent was not the fault of the hotel and the issue was well resolved by Diego the duty manager.

AccorHotels certified review
Wayne Friends - 13/11/2017
« Catch up with mates »

very pleasing. the room and facilities were better than expected. Breakfast was a pleasure and drinks in the evening with the view went down well.

AccorHotels certified review
Philip D. Couples - 13/11/2017
« Generally good - good staff »

Lovely facility in a great setting. Staff were excellent. The room change to the room overlooking an air conditioning unit was not satisfactory, but we were subsequently moved the following day to a garden view room which was great.

AccorHotels certified review
G. P. Families - 12/11/2017
« the service is good except at the reception. the hotel does not deserve his category THE TOOand his value for money »

the room (534) is extremely dark, the view is awfull ( small window facing a concrete wall (10m away) I decided to change room but i was forced to get a suite ( NO rooms available) and pay 220 N$ additionnal per night .. Internet NOT STABLE

AccorHotels certified review
Maddie Y. Business - 12/11/2017
« Frustrating due to the smell on the ground floor. »

I was staying here for work. I arrived just after 2 pm and there was work going on, on the ground floor. There were power extensions running from the lift area to the room next to mine. There was a strong smell of epoxy/some type of glue which made me feel sick, however, I ignored it and thought by the time I do some work and have some lunch it should subside. Late on Wednesday night I went up to the reception and explained that it was making me feel sick and that I was struggling to get to sleep and the person just replied that there was nothing he could do and the carpet on the ground floor has been replaced earlier that day. The rest of the facilities were fantastic, lovely room, comfortable bed, beautiful bathroom etc. Service apart from the man at reception on Wednesday night were incredible. Id Stay here again.

AccorHotels certified review
Tony B. Solo - 12/11/2017
« Outstanding »

I found the staff to be exceptional, helpful, and friendly. The suite I had overlooking the lake was perfect and welcoming after an unexpected day of long travel. BRAVO ST. MORITZ!!

AccorHotels certified review
James D. Couples - 11/11/2017
« Very happy with our holiday. »

The hotel provided everything we required for our break.

AccorHotels certified review
Anonymous Couples - 11/11/2017
« Excellent facilities, friendly and helpful staff. »

Very good. Only possible issue was difficulty going up hill from town, but only a minor issue.

AccorHotels certified review
Pauline Friends - 10/11/2017
« beautiful hotel »

unfortunately for us we only had a quick stop over in this hotel. The hotel itself is beautiful looks very like a swiss chalet, rooms are modern and well equipped and a good breakfast and then we had the staff who could not do enough for us, pleasant helpful and polite even organised our luggage to another hotel when we went on an overnight cruise. Would definitely recommend this hotel

AccorHotels certified review
Caz Couples - 10/11/2017
« Stunning comfort »

I booked a regular room and was upgraded to a suite. It was absolute luxury! Glimpses of the lake were the icing on the cake. The one thing I’d get checked though are the robes supplied in the room. Something bit me when I wore it.

AccorHotels certified review
Elizabeth B. Business - 09/11/2017
« Lovely stay! »

My stay at your property was very brief but the room & restaurant were faultless & I wouldn't hesitate recommending your property. The only thing I would like to provide feedback on was check in. I believe incorrect information was provided about our check in time, hence on arrival we were delayed by 90mins before we could get into a room. Whilst we were offerred a complimentary drink at the bar, it was disconcerting when the front office person advised she had rooms ready for people in our group, who hadn't even appeared at the hotel & when we asked why we couldn't be given their rooms, her explanation was quite blunt that rooms couldn't be swapped. Once I got into my rooms is was a further 20min wait for luggage. A disappointing first impression to your hotel.

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