Hotel St Moritz Queenstown - MGallery by Sofitel 5 stars

TripAdvisor rating 4.5/5 2,329 reviews
Hotel St Moritz Queenstown - MGallery by Sofitel
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Hotel extras

  • In central Queenstown, just a short walk to town

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, sauna, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Services for children
  • Skiing
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Hotel St Moritz Queenstown - MGallery by Sofitel

10-18 Brunswick Street
PO Box 1116
9300
queenstown
new zealand

Tel: +6434424990

Fax: (+64)3/4424667

Contact email

Check-in from 14h00

Check out up to 11h00

  • BRUNSWICK STREET :   QUEENSTOWN OConnells Mall

  • By plane

    QUEENSTOWN FRANKTON At 8km / 5 miles

  • By car

    CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS :-45.033963, 168.654742

Currently, close to our hotel

Skyline Gondola Queenstown

From 01/01/2019 to 31/12/2019

At 479 m

Audi quattro Winter Games NZ

From 23/08/2020 to 07/09/2020

At 674 m

Ecotour of the fjord at Milford Sound, visit

From 01/01/2019 to 31/12/2019

At 17 km

Milford Track, hike

From 01/01/2019 to 31/12/2019

At 17 km

Our accommodations

Recently refreshed (including new bathrooms), you'll find the décor unmistakeably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toilettries & the latest Smart TV's.

ST MORITZ GUEST ROOM, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

ST MORITZ GUEST ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

ST MORITZ GUEST ROOM, 1 King Size Bed, Lake View

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Mountain view, Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

ST MORITZ GUEST ROOM, 1 King Size Bed, Lake View with Balcony

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Panorama view, Mountain view, Bay view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

ALPINE SUITE, 1 Bedroom, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

ALPINE SUITE, 1 Bedroom, 1 King Size Bed, Garden View

  • Max. number of persons: ‌3
  • Area: From 54
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

ALPINE SUITE, 1 Bedroom, 1 King Size Bed, Lake View

  • Max. number of persons: ‌3
  • Area: From 54
  • Views: Mountain view, Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

ALPINE SUITE, 1 Bedroom, 1 King Size Bed, Lake View with Balcony

  • Max. number of persons: ‌3
  • Area: From 54
  • Views: Mountain view, Bay view, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

ALPINE SUITE, 2 Bedrooms, 2 King Size Bed with Lake Views

  • Max. number of persons: ‌5
  • Area: From 90
  • Views: Bay view, Panorama view, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

LOMBARDI RESTAURANT

Type of cuisine: International

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOMBARDI BAR

Photo non contractuelle / Strictly non binding

Lombardi Bar allows you to gaze at Lake Wakatipu and The Remarkables Mountain Range whilst enjoying a refreshing drink. Great for Après ski or after a day's jet boating. They also make a mean cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100 m²

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Hotel St Moritz Queenstown - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,998 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,329 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Beautiful hotel

Customer review rating 4.5/5

Francesca F. Friends - 19/06/2019 AccorHotels certified review

Had a very lovely stay for 2 nights the room was very clean and bed was extremely comfy, the cleaned our room the next day before we arrived back from lunch, the view was beautiful, they delivered complimentary chocolates to our room on Sunday night and were all very lovely and friendly. Would definitely recommend and would stay again next time we are in queenstown

Dear Francesca, thanks so much for your review! I'm delighted you had a nice stay with us, enjoyed the comfort of the Sofitel MyBeds, the beautiful lake & mountain views and the friendly yet professional services provided by the team. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

So homely and welcoming

Customer review rating 4.5/5

Shelley J. Couples - 19/06/2019 AccorHotels certified review

Everything was perfect, front entering into that heavenly-smelling foyer to the lovely service from the staff and the cost room. They decor was divine and the view spectacular. Not sure anything else could have made it better.

Dear Shelley, thanks so much for your review! I'm delighted you had a nice stay with us, in particular the signature scent of orange wood in the lobby, the beautiful mountain & lake views and the staff. I look forward to sharing your praises with the team and hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

5 star excellence and beyond

Customer review rating 4.5/5

Dave A. J. Families - 19/06/2019 AccorHotels certified review

From initial email contact 9 months out from our stay, through to saying a reluctant farewell to staff at the end of our visit, St Moritz Queenstown was impeccable. Staff attended our every question and request with professionalism and enthusiasm. Every staff member, from reservations counter to manager to restaurant waiters to barman to room housekeeping, greeted us with smiles. Nothing was too much trouble for anyone. The rooms were beautifully appointed and meticulously clean.

Dear David & J., thanks so much for your review! I'm thrilled to read you had an excellent stay with us right from the time of booking until your farewell. I look forward to sharing your praises with the staff. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support
Customer review rating 4.5/5

Helen T. Couples - 19/06/2019 AccorHotels certified review

The comfort of the room

Dear Helen, thanks so much for your review! i'm delighted you had a nice stay with us and the comfort of the room. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Absolutely Perfect!

Customer review rating 4.5/5

Melissa Families - 18/06/2019 AccorHotels certified review

I wanted to share a HUGE thank you to your entire team for your hospitality last week. My parents booked four rooms for us to stay in for a big family celebration. We’ve never done anything like that before and it was a big investment and occasion for them; Sam in particular was INCREDIBLE, but throughout the entire week we were all (and especially my parents) treated like royalty by all of your staff. The upgrade to the suite for them was a huge thrill and they can’t stop raving about the hotel. I’d really appreciate it if you could pass this feedback on, the whole family is so incredibly grateful for your help in making the trip an unforgettable one.

Dear Melissa, wow what a great review to read! I'm delighted you had a perfect stay with us. I look forward to sharing your praises with the team and am thrilled they made you feel welcomed. I do hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Awesome

Customer review rating 4.5/5

Anonymous Couples - 18/06/2019 AccorHotels certified review

Awesome

Good morning, thanks so much for your review! i'm delighted you had a nice stay with us. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Luxury stay with friendly service

Customer review rating 4.5/5

M S. Couples - 18/06/2019 AccorHotels certified review

Beautiful hotel, friendly staff, great location.

Dear M S., thanks so much for your review! i'm delighted you had a nice stay with us, enjoyed the friendly services from the staff and the in-town serene location. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Magnificent View From My Room with the Balcony

Customer review rating 4.5/5

Rico N. Couples - 18/06/2019 AccorHotels certified review

Staff was extremely friendly and helpful at all times. Room was very well maintained too. I love the fact that the hotel was on the hilly side and therefore my view of the mountains and lake from my room was magnificent.

Dear Rico, thanks so much for your review! I'm delighted you had a nice stay with us and enjoyed the mountain & lake views from your balcony - fortunately it is out hillside location which makes us so lucky to have these views. I look forward to sharing your praises with the staff and am glad they made you feel welcome. I do hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

It was okay for one night, parking is a rip off and room looked at a large wall.

Customer review rating 4.5/5

Richard H. Couples - 18/06/2019 AccorHotels certified review

We spent most of the time out and about so only really slept in the room. Comfortable room good facilities and friendly staff.

Dear Richard, thanks so much for your review! I'm delighted you had a nice stay with us in particular the comfort of the room and the friendly yet professional services provided by the staff. in regards to the car parking we are not alone in charging for parking and as you experienced, free parking on the road-side can be fraught with difficulty at peak times. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

totally nurtured

Customer review rating 4.5/5

Frances B. Business - 18/06/2019 AccorHotels certified review

The whole experience was divine. Sam and Leah on check in made us feel incredibly nurtured from start to finish. I really appreciated the call Sam made a couple of days before our arrived to make me feel welcomed. Our room was well cared for during our stay, turn back service was amazing. We were treated with a welcome platter of Patagonia Chocolates and a bottle of wine which was so unexpected and a wonderful gesture. One tiny thing of irritation was the room service staff knocking loudly on doors up and down the corridor (on Sunday it started at 7am) to complete room service - I don't know how you would solve this as they need to do their job but it did wake us up early on both Saturday and Sunday.

Dear Frances, thanks so much for your review! I'm thrilled to read your review and how you felt totally nurtured throughout your stay. I look forward to sharing your praises with Sam and Leah, i'm also delighted you enjoyed your welcome platter and bottle of wine I apologise for the inconvenience of the loud knocking beginning early morning and I will pass this feedback onto the team. Thanks again for your feedback and I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Mrs L G.

Customer review rating 4.5/5

Anonymous Families - 17/06/2019 AccorHotels certified review

We were very satisfied with our experience and all the staff went out of their way to ensure our stay was comfortable.

Dear Mrs L G., thanks so much for your review! I'm delighted you had a nice stay with us, in particular the highly attentive & genuine services that the staff provided. I do hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Very nice, clean, tidy and friendly service.

Customer review rating 4.5/5

Anonymous Couples - 15/06/2019 AccorHotels certified review

Great, we enjoyed the breakfast. The location was handy and the service was helpful and friendly.

Good morning, thanks so much for your review! I'm delighted you had a nice stay with us, enjoyed the Lombardi breakfast food and the in-town serene location. I look forward to sharing your praises with the team and I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Excellence

Customer review rating 4.5/5

Rod P. Couples - 15/06/2019 AccorHotels certified review

Very very enjoyable as usual

Dear Rod. thanks so much for your review! I'm delighted you had a nice stay with us. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

very comfortable stay with great location

Customer review rating 4.5/5

Susan C. Solo - 14/06/2019 AccorHotels certified review

three nights with my travel group. very comfortable rooms, plenty of space for my things, good lighting. Nice buffet breakfast.

Dear Susan, thanks so much for your review! I'm delighted you had a nice stay with us and enjoyed the in-town serene location. I'm thrilled you enjoyed the Lombardi breakfast also - I look forward to sharing these praises with the team. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Amazing place excellent views

Customer review rating 4.5/5

Anonymous Couples - 14/06/2019 AccorHotels certified review

Will be back

Good morning, thanks so much for your review! I'm delighted you had a nice stay with us and enjoyed the wonderful lake & mountain views from the hotel. I hope we have the pleasure of welcoming you back again soon. Kind regards, Suzannah Toomey Quality Support

Amazing location, hotel and staff

Customer review rating 4.5/5

Stacey Solo - 13/06/2019 AccorHotels certified review

I had an excellent stay at the St Moritz. Everything from the room to the food to the service was incredible and I would definitely recommend as your choice in Queenstown!

Dear Stacey, thanks so much for your review! I'm delighted you had a nice stay with us, enjoyed the in-town serene location and the highly attentive & genuine services provided by the team. It's great you enjoyed Lombardi restaurant and I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Fabulous weekend escape with views

Customer review rating 4.5/5

Tanya Couples - 13/06/2019 AccorHotels certified review

It was brilliant. Fabulous room and views. Super friendly staff. Great location to town.

Dear Tanya, thanks so much for your review! i'm delighted you had a fabulous weekend escape to Queenstown, staying at our place. I'm thrilled to read you enjoyed the room, mountain & lake views, genuine & highly attentive services from the staff and the in-town serene location. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Mrs Henrich

Customer review rating 4.5/5

Anonymous Couples - 12/06/2019 AccorHotels certified review

Experience was great everyone was friendly.

Dear Mrs Henrich, thanks so much for your review! I'm delighted you had a nice stay with us and experienced our friendly yet professional staff. I do hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Mr

Customer review rating 4.5/5

Gener Couples - 12/06/2019 AccorHotels certified review

Location is very convenient and staff were all very lovely.

Dear Gener, thanks so much for your review! I'm delighted you had a nice stay with us and enjoyed the in-town serene location. I look forward to sharing your praises with the staff and am glad you experienced their highly attentive and genuine services. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards Suzannah Toomey Quality Support

Welcoming and warm.

Customer review rating 4.5/5

Wendy Y. Families - 11/06/2019 AccorHotels certified review

Great stay . Rooms and bathrooms spotless. All staff were very friendly and helpful. After being out for the day I felt like I was coming home - that never happens when I travel, so thank you.

Dear Wendy, thanks so much for your review! I'm delighted you had a nice stay with us, enjoyed the rooms and the friendly yet professional services provided by the staff. I'm thrilled to read you felt you were coming home after a day exploring the alpine destination. I do hope we have the pleasure of welcoming you back into the hotel again soon. KInd regards, Suzannah Toomey Quality Support
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