Hotel St Moritz Queenstown - MGallery by Sofitel 5 stars

TripAdvisor rating 4.5/5 2,369 reviews
Hotel St Moritz Queenstown - MGallery by Sofitel
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Hotel extras

  • In central Queenstown, just a short walk to town

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, sauna, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Services for children
  • Skiing
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Hotel St Moritz Queenstown - MGallery by Sofitel

10-18 Brunswick Street
PO Box 1116
PO Box 1116
9300
queenstown
new zealand

Tel: +6434424990

Fax: (+64)3/4424667

Contact email

Check-in from 14h00

Check out up to 11h00

  • BRUNSWICK STREET :   QUEENSTOWN OConnells Mall

  • By plane

    QUEENSTOWN FRANKTON At 8km / 5 miles

  • By car

    CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS :-45.033963, 168.654742

Our accommodations

Recently refreshed (including new bathrooms), you'll find the décor unmistakeably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toilettries & the latest Smart TV's.

ST MORITZ GUEST ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Mini Bar

ST MORITZ GUEST ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Mini Bar

ST MORITZ GUEST ROOM, 1 King Size Bed, Lake View

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Mini Bar

ST MORITZ GUEST ROOM, 1 King Size Bed, Lake View with Balcony

  • Max. number of persons: 3
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

ALPINE SUITE, 1 Bedroom, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 54
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

ALPINE SUITE, 1 Bedroom, 1 King Size Bed, Garden View

  • Max. number of persons: 3
  • Area: From 54
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

ALPINE SUITE, 1 Bedroom, 1 King Size Bed, Lake View

  • Max. number of persons: 3
  • Area: From 54
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

ALPINE SUITE, 1 Bedroom, 1 King Size Bed, Lake View with Balcony

  • Max. number of persons: 3
  • Area: From 54
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

ALPINE SUITE, 2 Bedrooms, 2 King Size Bed with Lake Views

  • Max. number of persons: 5
  • Area: From 90
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

Our restaurants and bars

LOMBARDI RESTAURANT

Type of cuisine: International

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOMBARDI BAR

Photo non contractuelle / Strictly non binding

Lombardi Bar allows you to gaze at Lake Wakatipu and The Remarkables Mountain Range whilst enjoying a refreshing drink. Great for Après ski or after a day's jet boating. They also make a mean cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Hotel St Moritz Queenstown - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,260 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,369 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Amazing - couldn't have been treated better

Customer review rating 4.5/5

Michelle K. Couples - 10/09/2019 AccorHotels review

Felt like a home away from home. Great location and the buffet breakfast every morning was huge. Loved sitting by the fire in the reception area each afternoon after a big day.

Dear Michelle, Wow what a wonderful review to read! I'm genuinely thrilled you had a nice stay with us and that it felt like a home away from home! It's great you enjoyed the in-town serene location, breakfast from Lombardi and the cosy feeling in the lobby. I hope we have the pleasure of welcoming you back into the hotel again soon for another relaxing stay. Kind regards, Suzannah Toomey Quality Support

A wonderful celebratory stay!

Customer review rating 4.5/5

Sam Couples - 10/09/2019 AccorHotels review

My wife and I stayed at Hotel St Moritz to celebrate our anniversary and her birthday. We don't normally splash out for such premium accomodation, but we wanted to return to the place that we celebrated our honeymoon. We had an excellent time! Of special note was the staff member Danielle - she delivered a hand-written note, along with a small sweet treat and balloon to celebrate my wife's birthday! My wife was extremely excited and happy to receive this - it made our day. Such a thoughtful surprise.

Dear Sam, thanks for your feedback regarding your most recent stay with us to celebrate your anniversary and birthday. I look forward to sharing your praises with the team - in particular Dani and i'm thrilled you loved your special birthday and anniversary treats. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Great hotel

Customer review rating 4.5/5

Ed P. Solo - 10/09/2019 AccorHotels review

I really enjoyed the hotel, everything was great .... front desk, breakfast staff, breakfast, the way in which my room was made up each day. The only thing was that concierge was not present enough at the driveway to collect guests' luggage. I experienced having to carry skis, suitcase etc myself when i could have done with an extra set of hands. Also people unloading their own cars regularly.

Dear Ed, thanks for your feedback regarding your most recent stay with us. I'm thrilled you had a nice stay with us, enjoyed the comfort of your room, genuine & attentive services provided by the staff - I have passed on your feedback in regards to not having a concierge present upon arrival to assist and i apologise this was the case for you. I hope we have the oppourtunity to welcome you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Beautiful boutique hotel with outstanding views

Customer review rating 4.5/5

G Couples - 09/09/2019 AccorHotels review

Lovely stay with good amenities, friendly staff

Dear G, thanks for your feedback regarding your most recent stay with us. I'm delighted tor read you enjoyed the highly attentive & genuine services our team provided and the molton brown amentites. I look forward to sharing your praises with the team and hope we have the pleasure of welcoming you back again soon. Kind regards, Suzannah Toomey Quality Assistant

Nice stay

Customer review rating 4.5/5

Jo T. Couples - 09/09/2019 AccorHotels review

We stayed 1 week being the occasion of our 25th Wedding Anniversary. We had both been led online. Great stay experience.

Dear Jo, thanks so much for your feedback regading your recent stay. I'm thrilled you had a lovely week say with us to celebrate your 25th wedding anniversaey - Congratulations!! I trust you had safe onward travels and I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

What a view

Customer review rating 4.5/5

Peter A. Couples - 09/09/2019 AccorHotels review

Perfect spring weather. The fire in reception was a nice welcome. The staff were great and we enjoyed the meal for my birthday.

Dear Peter, thanks for your review! I'm thrilled to read you had a nice stay with us, enjoyed the beautiful spring days we have been having, the cosy fireplace in the lobby and the highly genuine & attentive services provided by the team. I hope we have the pleasure to welcome you back into the hotel again soon. Kind regards, SuzannahToomey Quality Support

Great hotel, great location

Customer review rating 4.5/5

Henry Friends - 09/09/2019 AccorHotels review

Breakfast was outstanding. We loved being close to the town and the bedrooms were lovely and Leo clean every day.

Dear Henry, thanks so much for your review! I'm thrilled you had a nice stay with us, enjoyed the in-town serene location and the breakfast from Lombardi. I look forward to sharing your praises with the team and I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards. Suzannah Toomey Quality Support

Wonderful hotel, Wonderful position

Customer review rating 4.5/5

Audrey M. Couples - 09/09/2019 AccorHotels review

This is the second time we've stayed at the St Moritz Queenstown and we have a wonderful stay each time. The fire in the lobby is inviting to sit in front of and read or have a drink. The rooms are well done and ours had a balcony with fantastic views. The beds are comfortable. The staff are great in all aspects.

Dear Audrey, thanks so much for your feedback regarding your most recent stay with us. I'm delighted you had another wonderful stay with us, enjoying the comfort of the fire in the lobby, Sofitel MyBeds and wonderful lake & mountain views from your balcony. I look forward to sharing your praises with the team and hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Awesome stay

Customer review rating 4.5/5

Neil Couples - 09/09/2019 AccorHotels review

Great stay, service was top notch, the room was excellent with everything you needed. The breakfast was also really good. Will definitely visit again

Dear Neil, thanks so much for your feedback regarding your most recent stay with us. I'm thrilled you had a great stay, enjoyed the comfort of the room and the breakfast food from Lombardi. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Noisy

Customer review rating 4.5/5

Richard Business - 09/09/2019 AccorHotels review

Very noisy especially after a supposed upgrade to be next door to the venue room with a wedding in full swing. The other room we booked was underneath the venue room and the banging and furniture went on and on to very late.

Dear Richard, thanks so much for your feedback regarding your recent stay with us. I’m sorry the room allocation marred your stay with us, when our intention was for you to experience an upgrade and enjoy our beautiful destination. We are however in the business of a great night’s sleep, and clearly we let you down. I sincerely apologise and I do hope we have the opportunity to welcome you into the hotel for a true Hotel St Moritz experience. Kind regards, Marina Silva Operations Manager

Wonderful, as always.

Customer review rating 4.5/5

Carmen Families - 09/09/2019 AccorHotels review

We love the cozy alpine feel. So well located. Kids love it too.

Dear Carmen, thanks so much for your review! I'm thrilled you had a wonderful stay with us and enjoyed the alpine feel, the in-town serene location and that your kids also liked it. I hope you had safe onward travels and I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support
Customer review rating 4.5/5

Michael J. Couples - 08/09/2019 AccorHotels review

Always friendly great restaurant

Dear Michael, thanks so much for your review! I'm thrilled you had a nice stay with us and enjoyed the friendly yet professional services provided by the team. It's great you got to experience our restaurant also. I hope we have the pleasure to welcome you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support
Customer review rating 4.5/5

Elize Families - 08/09/2019 AccorHotels review

Very pleasant.

Dear Elize, thanks so much for your feedback regarding you recent stay with us. I'm pleased you had a very pleasant stay with us and I trust you had a great time exploring the wonderful alpine destination. i hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Fantastic

Customer review rating 4.5/5

Sarah K. Couples - 08/09/2019 AccorHotels review

Lovely comfortable hotel with beautiful views. Breakfast a little disorganised,.had to repeatedly ask for tea/coffee etc and staff dont seem to have defined roles - seating, waiting etc. Outside of this time staff are really helpful and a pleasure

Dear Sarah, thanks so much for your review! I'm thrilled you had a lovely stay with us, enjoyed the comfort of the hotel with wonderful lake & mountain views! I apologise that breakfast was disorganised and I will ensure to pass on your feedback to the team. Despite this i'm glad you also experiences some of our excellent highly attentive & genuine service. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

We were so impressed by the friendly and detail oriented care.

Customer review rating 4.5/5

Anonymous Families - 08/09/2019 AccorHotels review

Never had to ask twice for anything. We moved rooms and everything was seamless. Staff were amazing. So keen to help. Remembered everyone’s names!

Good morning, thanks so much for your review I'm thrilled you had a nice stay with us, in particular enjoying the highly attentive & genuine services provided by the team. I hope we have the pleasure of welcoming you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Excellent

TripAdvisor rating 4.5/5

AmandaG5351 Couples - 08/09/2019 TripAdvisor review

Fantastic stay again, staff are friendly and efficient, especially cleaning staff. Can't fault the hotel, great place to base for driving to the ski fields and just far enough from main part of town to walk to and still get a good night's sleep.

Customer review rating 4.5/5

Anonymous Solo - 06/09/2019 AccorHotels review

Enjoyable however no porter was there at my arrival to assist with bringing my luggage into the hotel and I had to wait a few days for wine glasses to be replaced. One was cracked when I arrived and then the other which was not cracked was taken by housekeeping? I was then requested by housekeeping to call the restaurant for replacement glasses, that should not have been requested of me. Beautiful view obviously, loved my room also, would be great to just have big glass windows to look out of and have an unobstructed view from the balcony doors etc. I understand this is an old hotel so window change may not be possible. Overall I had a great stay and would come back, thank you. Also I meant to advise that one of the main light switches in the room above the fridge was broken, thankfully I didn’t get electrocuted but you need to fix that, another guest may not have been so tolerable on that matter as it is a hazard.

amazing staff and beautiful venue

Customer review rating 4.5/5

Michelle Business - 05/09/2019 AccorHotels review

perfect

Dear Michelle, thanks so much for your review! I'm thrilled you had a nice stay with us, enjoying the friendly yet professional services provided by the team. I hope we have the pleasure to welcome you back into the hotel again soon. Kind regards, Suzannah Toomey Quality Support

Excellent

Customer review rating 4.5/5

Kate S. Business - 04/09/2019 AccorHotels review

Lovely staff and exceptional room service food

Dear Kate, thanks so much for your review! I'm thrilled you had a nice stay with us, enjoyed the friendly yet professional services provided by the team and the wonderful room service food. I hope we have the pleasure to welcome you back into our place again soon. Kind regards, Suzannah Toomey Quality Support

Enjoyable,great hotel and location

Customer review rating 4.5/5

Anonymous Couples - 04/09/2019 AccorHotels review

Friendly helpful staff, beautifully furnished suite

Good afternoon, what a great review to read! I'm delighted you had an enjoyable stay with us, enjoying the friendly yet professional services that our team provided, the in-town serene location and the decor in the suites. I hope we have the pleasure to welcome you back into our place again soon. Kind regards, Suzannah Toomey Quality Support
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