Hotel - Mercure Sydney
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Mercure Hotel

Mercure Sydney

818-820 George Street  NSW 
2000  SYDNEY
AUSTRALIA

4,909 reviews
TripAdvisor Rating Based on 4,909 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • AIRPORT SYDNEY INTERNATIONAL
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Wind surfing facilities

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24-hours
    • Opening hours : Week-end 24-hours
  • Snack & beverage machine

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Featuring 517 beautifully appointed guest rooms, Mercure Sydney provides a wide variety of room configurations, which include Superior, Privilege and Deluxe options. Each room is spacious and contemporary, providing the ideal setting for rest and relaxation. Guests staying at this impressive Sydney hotel can enjoy a range of in-room facilities, including a flat screen LCD TV with pay-per-view, cable and WIFI Internet access, a work desk, air conditioning, a European pillow menu and a modern ensuite.

  • 517 rooms
  • 437 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 51 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • WIFI in your room
    • Pay per view channel(s)
    • RJ 11 outlet
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

4.4/5 AccorHotels Rating Based on 13,598 reviews

Our guest reviews for Mercure Sydney

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,909 reviews
AccorHotels certified review
Mel M. Couples - 19/09/2017
« All the extras made the difference »

Loved the late check out, free water, cheaper parking Great people and service

AccorHotels certified review
Chris Couples - 19/09/2017
« Comfortable enough, though hotel is slightly dated »

Comfortable enough, though hotel is slightly dated. Staff were all particularly lovely and welcoming, but the hotel (and in particular, the swimming pool area) have seen much better days and are in urgent need of a refresh.

AccorHotels certified review
Darren Couples - 19/09/2017

Wrong room at first. 2nd offered room was a little dirty. Service was nice

AccorHotels certified review
Elizabeth R. Business - 19/09/2017
« Staff were very welcoming and customer service was fantastic. »

My experience, was one of being treated as a valued customer. All areas of staff were great from concierge to food and beverage to front desk. Nothing was too much trouble. Staff went above and beyond to help and check that everything was okay.

AccorHotels certified review
Matthew S. Families - 19/09/2017
« Smooth »

Everything was as we had hoped Staff were all very accommodating and always happy to help

AccorHotels certified review
Susan K. Families - 19/09/2017
« Absolutely great - had two young granchildren with me - service most helpful / excellent »

Absolutely great - had two young granchildren with me - service most helpful / excellent

AccorHotels certified review
Jennifer &. F. N. Couples - 19/09/2017
« Extremely comfortable »

Check in was quick and we received an upgrade to the 13th floor where view was excellent. Room was comfortable, meals were excellent and service staff were second to none. Late check out was great

AccorHotels certified review
Dwayne C. Business - 19/09/2017
« I love the Mecure Sydney, you guys are like a second family to me and brings me home every time. »

I like the rooms and the beds are great. I enjoy the Mecure bar where I'm able to have dinner and enjoy a drink or 2. The new menu is so good. I wish that i was there now. I would like to thank all the staff at the Mecure for their services and a big thank you to Adam Greetings for his services, hospitality and a friendship as well. I would like to bring my family down some time to stay at the Mecure so they are able to experience what i have experienced. The bathroom is adequate to my needs and there are plenty of bathroom facilities available for use. Just a couple of things that i think should be in the rooms: Would it be possible if there could be like a radio that has an iPhone port to charge phones? Would it be possible for the rooms to have a microwave?

AccorHotels certified review
Trevor J. Families - 19/09/2017
« Great support partner for our busy weekend. »

The hotel was a great base and retreat for us. Early drop off and late pickup all worked well, so all in all a professional provider. Very pleased with Front of house Accor upgrade. Made to feel the privilege.

AccorHotels certified review
Judith A. Friends - 19/09/2017
« excellent service from the moment we entered the hotel »

Excellent we came on an 8hr bus trip and upon arriving at central station we had no problems finding the hotel. 7 minutes away. lovely service. enjoyed eve's bar and back in our room found the beds nice and comfy. Will certainly use the hotel again.

AccorHotels certified review
Rachael Solo - 18/09/2017
« Amazing Overnight Stay »

I cannot explain how amazing my one night stay was. The staff at check in was absolutely stunning, they made me feel so welcome even though I was extremely early. Having just got off a plane and going straight to the hotel at 8am, they were quick to offer me an upgrade to get me into a room quickly for a much needed nap. Room was absolutely spotless and I work in the hospitality industry as a motel cleaner, so I know what I am talking about. Check out was just as easy and the staff were more happy to store my luggage until my flight that evening. I will be back

AccorHotels certified review
Anonymous Friends - 18/09/2017
« Mercure Central offers excellent service, comfortable and clean room and good dining facilities. »

I always enjoy staying here. The location is so very convenient for everything and the service is particularly good.

AccorHotels certified review
Graham C. Couples - 18/09/2017
« Felt cared for »

We were upgraded and then given a five pm check out.So we were very privileged to stay with you.

AccorHotels certified review
Anonymous Business - 18/09/2017
« Surprisingly good - exceeded my expectations. »

I was staying for a day having arrived from Singapore early in the morning for an afternoon meeting. I just wanted a decent sleep and a shower. I was pleasantly surprised when someone came to get the bag out of the taxi, and with the quick check-in. The room was very comfortable, well furnished and clean. Perfect for my nap.

AccorHotels certified review
Davina R. Friends - 18/09/2017
« Comfy »

We stayed 2 nights, on check I asked Ryan if the restaurant caters for coeliacs, he tryied to ring restaurant but didn't get the answer. He said he would leave a msg on my in room phone, well I am still waiting. I thought that $50 for a continental breakfast way overpriced. Yes you did supply gluten free bread but as there was on seperate toaster I didn't have any. So $50 for fruit and yoghurt, mmmm . Also $40 per night for parking, as in house guest parking should be free. You want us to stay at your hotel but then slug us for the privilege. The bar and bar staff were really nice and polite and very friendly.

AccorHotels certified review
Anonymous Business - 18/09/2017

I thought that the carpets on our level were dirty and needed a clean. Wifi should be available free to guests Cost of breakfast is rather high

AccorHotels certified review
Anonymous Couples - 18/09/2017
« Brilliant luxury experience »

Had an amazing stay. Informed the hotel that I was celebrating my wife's 55th birthday and going to attend a nearby theatre. We were attended by Jennifer at reception. She was very friendly caring and professional. Although I had paid for an upgrade, Jennifer upgraded our room to an ever higher grade. Truly luxurious room. Then later in the afternoon we were spoiled with a complimentary bottle of sparkling, strawberries and melted chocolate for dipping the strawberries. It was not expected but very much appreciated. Thank you Jennifer.

AccorHotels certified review
Geoff C. Business - 18/09/2017
« Slightly disastisfied »

Hi - check in was fine - I was greeted professionally and friendly by the front desk staff and I presented my Accor loyalty card. I didn't check at the time but it looks like I was booked in as Daniel C.? and on two occasions on the 14th I had to get my room access card 'recut' twice (one in the morning after breakfast and then at 10 pm after I got back to my room. Both of these were an inconvenience , especially the night of the 14th as it had been a very long day and I just wanted to go to bed. Im not sure why it happened. I have received this email so I would assume the details were taken down correctly? Everything else was fine during my stay but as I am booked again for the 28th of October I would appreciate that this does not happen again. Can you also check that my points were allocated against my profile

AccorHotels certified review
Cathy Couples - 18/09/2017
« Tea we drank and milk used replaced »

Concierge was helpful

AccorHotels certified review
Anonymous Business - 18/09/2017
« Experience was exceptional. Staff where amazing »

From the time I arrived staff were amazing. Had an issue with the bathroom sink but that was sorted without any fuss.

Our most recent 20 reviews
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