ibis Brisbane Hotel 3 stars

TripAdvisor rating 4.0/5 1,808 reviews
ibis Brisbane
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Room 1

Number of guests
Children's age
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Hotel extras

ibis Brisbane features a 24 hour, grab n go, menu, broadband and Wi Fi access, paid off site parking, located on 40 Tank Street, a web corner, guest laundry facilities and tea & coffee making facilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre (Nearby)
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Conventions hotel

Hotel location

ibis Brisbane

27-35 Turbot Street
4000
brisbane
australia

Tel: +61732372333

Fax: (+61)7/32363891

Contact email

Check-in from 14h00

Check out up to 11h00

  • TURBOT STREET :   BRUCE HIGHWAY ROMA STREET

  • ROMA STREET STATION. :   CENTRAL LINE ROMA STREET STN

  • By plane

    BRISBANE At 16km / 9.94 miles

  • By plane

    BRISBANE At 16km / 9.94 miles

  • By boat

    BRISBANE CITY CAT At 0.5km / 0.31 miles

  • By boat

    RIVER CROSSING At 0.5km / 0.31 miles

  • By car

    TURBOT STREET At 0.05km / 0.03 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    ROMA STREET At 0.5km / 0.31 miles

GPS :-27.469129, 153.020754

Currently, close to our hotel

McDonald's Brisbane Marathon Festival

From 02/06/2019 to 02/06/2019

At 896 m

Lone Pine Koala Sanctuary Zoo, visit

From 01/01/2013 to 31/12/2019

At 9.1 km

Our accommodations

Spacious, contemporary in design, and adaptable, the Ibis room is truly a place for living, perfect for all your needs. well appointed ensuite, air conditioning, a large work space with desk and chair, and an LCD TV. Guests can also benefit from the hotel's 15 minute satisfaction guarantee, to fix any breakfast or room related problem within 15 minutes.

Standard Room 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Standard Room 2 Queen Beds

  • Max. number of persons: x4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

iBusiness Room 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

iBusiness Room 2 Queen Beds

  • Max. number of persons: x4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The Restaurant offers a delicious full buffet for breakfast from 6am to 9.30am midweek and 6.30am to 10am on weekends. An appetising a la carte dinner menu is available daily from 6pm to 9pm.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 117 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more
ibis Brisbane Meeting Room

Our guest reviews for
ibis Brisbane

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

8,723 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,808 reviews

Pleasant stay

Customer review rating 4.2/5

Loz Families - 19/05/2019 AccorHotels certified review

Everyone that works there is very nice and helpful, bathroom needs an upgrade badly

Hi Lauren, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Penny Hardy Duty Manager Ibis Brisbane

Usual efficient check in by polite staff, clean room, however I felt that the breakfast has dropped in standard from my previous visits

Customer review rating 4.2/5

Barry P. B. Solo - 19/05/2019 AccorHotels certified review

Good, all was up to a high standard except the breakfast.

Hi Barry, Thank you for the great review. I love hearing positive feedback about our staff from our valued guests. It makes all of our hard work all the more worth while! I do apologies that you found the breakfast not to be up to our usual standard, please be assured that I will be looking into this, so that we can avoid any further disappointment. I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Penny Hardy Duty Manager Ibis Brisbane
Customer review rating 4.2/5

Anonymous Families - 19/05/2019 AccorHotels certified review

As a person in a wheelchair I found the bed moves when getting out of my wheelchair and the mattress way too soft. Apart from that couldn't have been happier with my experience.

Hi Tracey, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! Thank you very much for your honest feedback in regards to the beds, it is certainly something that I will be looking into. I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Penny Hardy Duty Manager Ibis Brisbane

Okay stay.. room size is big

TripAdvisor rating 4.0/5

Roam21867653716 Family - 19/05/2019 TripAdvisor review

Good location and decent room size with 2 queen-sized beds and plenty of space for stuffs and moving about. Service was okay, but lots of mis-information. Initially checked the hotel on Agoda but was informed by Hotel Manager that booking directly with the hotel will ensure LeClub member benefits. We stayed total of 5 nights, but found that complimentary bottled water was available on 1st night only. 2nd night i called reception and they were apologetic and told that they will top up the water. No one came after 4 hours and 2 more calls later. 3rd night again we returned to find water was not topped up, visited the reception personally in case it took another 3hours. Reception informed that complimentary water was only for 1st night and they were sorry for misconception at time of booking. They did give 2 bottles anyway, though we went out to buy our own water henceforth. Another incident was when we tried to book a taxi to catch the cruise to Tangalooma, staff recommended using car hire company they teamed up with, saying it was going to be cheaper than metered taxi. Was quoted 35aud, Driver arrived 20min late and asked for 45aud upon reaching destination, saying 35aud quote was a misunderstanding. When we took a metered-taxi back in the night, getting stuck in peak hour evening traffic, fare was much cheaper than 45aud. However, their transport to airport was still slightly cheaper option than metered taxi, ~5 to 10aud difference.

Improved with help from front desk

Customer review rating 4.2/5

Anonymous Business - 18/05/2019 AccorHotels certified review

Room too close to lift, disability enabled and connected room door too this with TV in that connecting room next to bed head in mine. Hence noisy. Front desk organised TV off so blob noise at bed-time. Room itself fine utility.

Comfortable and close to the city

Customer review rating 4.2/5

Terry H. Business - 17/05/2019 AccorHotels certified review

The hotel is well presented, staff are friendly. Location is in proximity to most of the city attractions .

Great location with freindly and helpful staff

Customer review rating 4.2/5

Brendon Friends - 17/05/2019 AccorHotels certified review

The hotel was clean and the rooms were neat and tidy.

Customer review rating 4.2/5

Steve Solo - 17/05/2019 AccorHotels certified review

Short stay. Staff helpful. Room clean and tidy

Hi Stephen, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Penny Hardy Duty Manager Ibis Brisbane
Customer review rating 4.2/5

Johanna Couples - 16/05/2019 AccorHotels certified review

Friendly reception, clean room, comfortable bed, good location close to city.

Hi Johanna, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Kelvin Kumar Duty Manager

Very clean tidy room

Customer review rating 4.2/5

Rob M. Friends - 16/05/2019 AccorHotels certified review

Warm welcome, room available for 0900 checkin.

Hi Rob, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards,

Adequate

Customer review rating 4.2/5

Ian Business - 16/05/2019 AccorHotels certified review

I checked in on-line and the message I recieved was that they key would be available for me when I arrived. When I arrived at the hotel at approx. 11-1130pm the trainee service desk member was not able to locate any such key and then I had to wait for what seemed an eternity for him to check me in which was very frustrating as I had a very long day working. I asked him if the hotel had rrom service which he replied no, but he seemed relectant in assisting me to find any other alternative dinner services so in the end I had to ring up for a pizza as that was the only option that I knew about.

Dear Ian , Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kelvin Kumar Duty Manager

Footy Trip

TripAdvisor rating 4.0/5

DASTC Friends getaway - 16/05/2019 TripAdvisor review

Our Stay was good & all staff were helpful. It bugs me & almost everyone, that, soon as something happens in the City, prices go sky high. Hotels & Motels, in fact all Accommodation, also, get on this bandwagon.

Short Stay

Customer review rating 4.2/5

Caz Couples - 15/05/2019 AccorHotels certified review

We only stayed overnight but it was reasonable priced and good location.

Hi Caz, Thank you for the great review. I love hearing positive feedback from our valued guests. I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Duty Manager

Good

Customer review rating 4.2/5

Steven T. Business - 15/05/2019 AccorHotels certified review

Had great stay.

Hi Steven, Thank you for the great review. I love hearing positive feedback from our valued guests. I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Duty Manager
Customer review rating 4.2/5

James W. Families - 15/05/2019 AccorHotels certified review

Pleasent, relaxing.

Hi James, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Duty Manager

Room was cold

Customer review rating 4.2/5

Pacific T. Couples - 15/05/2019 AccorHotels certified review

We could not get the Aircon to heat the room

Dear Guest, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I do apologies for your experience in regards to the room being to cold. I have passed this onto the respective department to have a look at the heating system of the room. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards,

My stay was so so.

Customer review rating 4.2/5

Si Solo - 14/05/2019 AccorHotels certified review

The day was my birthday. But there was no surprise unless I wrote on the website.

Dear Itahashi S., Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you had a nice birthday in Brisbane, I do apologies that we did not do anything special for you, normally we absolutely would have loved to do have done something special for you, but unfortunately we were not aware that it was your birthday. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Penny Hardy Duty Manager ibis Brisbane

I enjoyed my stay at the Ibis but have some comments, see below.

Customer review rating 4.2/5

Claire A. Friends - 14/05/2019 AccorHotels certified review

Room lighting could be improved - too dim to read. Shower cannot be regulated - goes hot then cold. Restaurant closed on Public Holidays - should be advertised and Mercure option stated. Bar snacks advertised as available from 4pm should be available.

Dear Claire A., Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Penny Hardy Duty Manager ibis Brisbane
Customer review rating 4.2/5

Vikki G. Couples - 14/05/2019 AccorHotels certified review

The room was clean, minimal noise, bed was comfy.

Hi Vikki, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Penny Hardy Duty Manager ibis Brisbane

For what we planned that weekend in Brisbane it was the perfect accommodation

Customer review rating 4.2/5

Liz R. Friends - 14/05/2019 AccorHotels certified review

Close to everything. Rooms were good. Staff were great.

Hi Paul, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Penny Hardy Duty Manager ibis Brisbane
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