Hotel - Mercure Lyon Centre Saxe Lafayette Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Saxe Lafayette Hotel

4.0/5 1,548 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 12  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Whether you are traveling alone, as a couple or with your family, you will love our peaceful and spacious rooms, all with double or twin beds. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

  • 156 rooms
  • 146 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 17 connecting rooms
    • Pulse air
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,751 reviews

Our guest reviews for Mercure Lyon Centre Saxe Lafayette Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,548 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Florence B. Business - 14/01/2019 AccorHotels certified review
« good, could be better »

Very good welcome. Quick accomodation. Large room. Clean. Warm bathroom. Nice. Good breakfast. Very large choice. But noise in the early morning with trucks’ engines running under the windows during deliveries. And I don’t like “couettes” too warm, too cold, too heavy. You cannot “peel” the bed as you wish and can with sheets and blankets. Because of that I didn’t sleep as well as I may in such a very nice bedroom.

Victor K. Couples - 10/01/2019 AccorHotels certified review

Generally it was a pleasant stay

Matthieu Couples - 03/01/2019 AccorHotels certified review
« Very good stay »

Large room, very clean and well designed, good bathroom (would have preferred a shower instead of bath) and outstanding breakfast variety and quality and very caring staff.

Arnt K. Solo - 27/12/2018 AccorHotels certified review
« Very helpful and smiling staff »

It was a very nice stay

Lim Families - 24/12/2018 AccorHotels certified review
« Comfortable hotel in a centralized location »

The hotel was clean and comfortable with facilities suitable for our family which had three young children. The hotel is a short walk to Lyon's city center and to a large shopping mall which the children managed with ease. There are many restaurants serving local and other cuisine around the hotel. The heated indoor jacuzzi within the hotel is a real plus for us as another activity for adults and children alike. The only small remark we have is the very strong chlorine smell within the indoor jacuzzi which you could consider some ventilation. Thank you.

Javi Couples - 18/12/2018 AccorHotels certified review
« Excellent »

The hotel is very well located, clean and rooms are comfortable and well equiped.

D. Business - 17/12/2018 AccorHotels certified review
« Satisfied with this stay at your hotel. »

Maybe only a few improvments about the breakfast (more choice with bread, yoghurts, fruits).

J S. F. Friends - 15/12/2018 AccorHotels certified review
« Very comfortable with excellent service »

See above I felt however the breakfast was slightly over priced

Ze Families - 15/12/2018 AccorHotels certified review
« Extremely nice staff »

I asked them for a special arrangement for my birthday and it was so simply yet made my day! Very nice staff and well located hotel

Anonymous Business - 10/12/2018 AccorHotels certified review
« nice hotel »

welcoming staff large rooms good service

Brian S. Couples - 30/11/2018 AccorHotels certified review
« Well situated, comfortable & quiet »

Well situated, comfortable & quiet

Ju Business - 25/11/2018 AccorHotels certified review
« Dissatisfied »

Put me in a room that is for disabled person, with problems in the flush and shower Beyond that called me a wake up call at 5am that I didn’t asked it at all! Well for a gold member that’s complicated

Ric Friends - 14/11/2018 AccorHotels certified review
« Perfect »

Perfect

Julien M. Families - 13/11/2018 AccorHotels certified review
« Not much asked, still too much ? »

We were a family of 5 staying for 1 night. 2 adults, 2 kids, 1 baby. Ideally we would have wanted 1 room for it's obviously simpler to manage kids in one space than in 2. When we got in the room, I went back to the front office saying 1 room would be enough. We were told it was forbidden to be 5 in 1 room for "security reasons". Ok, so be it. We asked for the baby crib we requested on the booking to be delivered since it was in none of the 2 rooms. Back at 10pm, the crib was still not there. I had to request it again from the front desk. Obviously, it was a very poor timing when you want to get your baby to sleep. At 9am when I was taking my shower, we ran out of hot water. It musn't have lasted very long, at most 10 mins. Still, poor timing again. Long story short : we wanted 1 room, a crib, hot water. Apparently, it's not that easy to get. Probably air bnb next time.

A. F. Business - 07/11/2018 AccorHotels certified review
« Pleasant stay in Lyon »

Easy check-in, nice and quiet room, hotel amenities were comfortable.

Stephen M. Couples - 07/11/2018 AccorHotels certified review
« Very pleased with helpful and efficient hotel staff »

Good experience, excellent central city location and convenient for connection to Part Dieu by tram and taxi. Hotel has clearly been refurbished recently to a high standard. Good sized beds in a large room for a city centre hotel.

Wei C. S. Families - 28/10/2018 AccorHotels certified review
« Excellent and comfortable stay »

Very much enjoyed our stay, the location was excellent and the staff were friendly and helpful. My only complaint is the use of plastic/paper cups in the room, and no cutlery eg teaspoons - this is very environmentally unfriendly.

Mr W. Solo - 20/10/2018 AccorHotels certified review
« Mr »

In the main satisfied, however the room decoration did not feel warming and somewhere I'd repeat another night. Staff were nice and helpful especially the valet guys who respected my wishes to drive my car in and out if the car park. Breakfast was ok. Thks

Anonymous Friends - 15/10/2018 AccorHotels certified review
« Lovely Hotel In A Very Central Area »

This was a lovely Hotel, large modern room, very quiet location. Friendly and helpful staff and a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S S. Business - 05/10/2018 AccorHotels certified review
« We won’t be back - this is a poor 2 star room »

We were a bit shocked as we believed it was a 4 star hotel. The room was very stuffy and the noisy air conditioner did seemingly nothing. The bed had heavy quilts and rough worn linens. Bathroom was very cramped and No hot water for showers. We mentioned this to the front desk who accepted it as normal. Easily the worst hotel we stayed in during our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Saxe Lafayette. Regarding the air conditionning, we did not have issues on this date and I have asked my maintenance service to check this. I am so sorry for the technical probelm happend for the hot water on the 28th.. I was not aware of your complain on this day. Because of ths, I want to refund you 100€, do you allow me to do this on your Visa card ending by xxxx0622 ? Please allow me to express my sincerest apologies. Waiting to read you, Sincerely, Claire Montserret Chef de Reception.

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