Hotel - Mercure Lyon Centre Saxe Lafayette Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Saxe Lafayette Hotel

4.0/5 1,522 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 12  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you are traveling alone, as a couple or with your family, you will love our peaceful and spacious rooms, all with double or twin beds. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

  • 156 rooms
  • 146 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 17 connecting rooms
    • Pulse air
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,465 reviews

Our guest reviews for Mercure Lyon Centre Saxe Lafayette Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,522 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
A. F. Business - 07/11/2018 AccorHotels certified review
« Pleasant stay in Lyon »

Easy check-in, nice and quiet room, hotel amenities were comfortable.

Stephen M. Couples - 07/11/2018 AccorHotels certified review
« Very pleased with helpful and efficient hotel staff »

Good experience, excellent central city location and convenient for connection to Part Dieu by tram and taxi. Hotel has clearly been refurbished recently to a high standard. Good sized beds in a large room for a city centre hotel.

Wei C. S. Families - 28/10/2018 AccorHotels certified review
« Excellent and comfortable stay »

Very much enjoyed our stay, the location was excellent and the staff were friendly and helpful. My only complaint is the use of plastic/paper cups in the room, and no cutlery eg teaspoons - this is very environmentally unfriendly.

Mr W. Solo - 20/10/2018 AccorHotels certified review
« Mr »

In the main satisfied, however the room decoration did not feel warming and somewhere I'd repeat another night. Staff were nice and helpful especially the valet guys who respected my wishes to drive my car in and out if the car park. Breakfast was ok. Thks

Anonymous Friends - 15/10/2018 AccorHotels certified review
« Lovely Hotel In A Very Central Area »

This was a lovely Hotel, large modern room, very quiet location. Friendly and helpful staff and a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S S. Business - 05/10/2018 AccorHotels certified review
« We won’t be back - this is a poor 2 star room »

We were a bit shocked as we believed it was a 4 star hotel. The room was very stuffy and the noisy air conditioner did seemingly nothing. The bed had heavy quilts and rough worn linens. Bathroom was very cramped and No hot water for showers. We mentioned this to the front desk who accepted it as normal. Easily the worst hotel we stayed in during our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Saxe Lafayette. Regarding the air conditionning, we did not have issues on this date and I have asked my maintenance service to check this. I am so sorry for the technical probelm happend for the hot water on the 28th.. I was not aware of your complain on this day. Because of ths, I want to refund you 100€, do you allow me to do this on your Visa card ending by xxxx0622 ? Please allow me to express my sincerest apologies. Waiting to read you, Sincerely, Claire Montserret Chef de Reception.

John K. Business - 04/10/2018 AccorHotels certified review
« Great stay in Lyon but the bathroom nearly kiled me »

The room, the staff, and the breakfast were excellent! Unfortunately one day while I was taking a shower the soap dispenser fell from the wall and then the light fell from the ceiling in the shower. The Electricity shock was startling but fortunately not otherwise dangerous. I trust this was fixed after I mentioned it to reception. It is important to note that I otherwise enjoyed my stay.

Pamela B. Couples - 02/10/2018 AccorHotels certified review
« A great hotel close to the market. »

We really enjoyed staying in the hotel. The room was very large and modern and there was even a small fridge. Breakfast was excellent, with a good choice of hot and cold food. The only thing that disappointed me was the use of plastic glasses instead of glass and throwaway coffee cups rather than China mugs or cups. Not very environmentally friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Ben B. Business - 25/09/2018 AccorHotels certified review
« Very nice stay - first time back in 20 years! »

I stayed six nights for business, and was very pleased with the hotel and with the room. The room was good for business - good WiFi, room to work, many electric outlets for charging devices, nice bed, nice bathroom. I could have used a better desk chair to work, but this was a minor point. The hotel itself is in a nice location, close to the main train station and also close to the riverfront and old town areas. Very pleasant and helpful staff as well.

J P. R. Couples - 20/09/2018 AccorHotels certified review
« The room, breakfast and service were excellent, but a Sunday evening meal was extremely poor. »

We have stayed several times before at this hotel. As before, the room was spacious, comfortable and spotless. The buffet breakfast was extremely good. The staff were courteous, extremely friendly and helpful. We decided to eat in the hotel restaurant on the Sunday evening, because few restaurants are open then in this part of Lyon, but the meal was very poor We would not eat an evening meal there again.

G. Families - 06/09/2018 AccorHotels certified review

Very smooth Good location Nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emile G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Urszula Families - 04/09/2018 AccorHotels certified review
« Good stay »

I was really glad to be in this hotel. The room was extremely well adapted to our family's need - a lot of light, clean and spacious. The swimming pool made my kids happy :-) And the idea of having "late check out" saved my life so we didn't have to leave luggage and vagabond in the hot hot city - we enjoyed the room - and of course we appreciated the kindness of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire FO Manager

Rubén Business - 02/09/2018 AccorHotels certified review
« Good stay, some services to be improve »

In overall, the experience was good. This was my second time in this hotel. Things to improve: - I did the fast check out online, and when I went to give the card of my room the receptionist told me I had to pay directly etc, so it was not a fast check out. - During the check in, the first time I went there they did not give me the welcome drink. The second time they remembered to give me it . -I went out the whole morning of sunday and let on the door the message to allow them to clean my room while I was still outside. I came back after 5 hours and it was not cleaned. The receptionist told me that it was because they clean floor by floor and the woman had not arrived yet to mine but the thing is that when you let the message of cleaning your room, you expect that they went to do first the room which are asking for it....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Regarding the fast check out, I am sorry that you did not do it.. We have a new receptionnist (alterning student) who start with us not a long time ago and we need to train him again on this point. But I know that it is not a reason but I would like to thank you for your understanding. Regarding the cleaning of your room, usually in 5 hours they have plenty of time to come, so I need to check what happened this day. Do not hesitate to ask at the front desk to make the room, this way they cannot miss it. I hope that those negative points will not stop you to come back in our establishment so we hope to see you again very soon. Sincerely, Claire Montserret Front office Manager

Anonymous Families - 30/08/2018 AccorHotels certified review
« Nice clean quite hotel »

Friendly staff good location to everthing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Malcolm Couples - 29/08/2018 AccorHotels certified review
« Great stop-over - everything we needed at a good price »

Lovely hotel for our all-too-brief stop-over in Lyon. Good-sized room, big comfy bed, nice shower room. Good restaurant, menu and well-prepared food. We booked this well in advance, so got a particularly good deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul D. Families - 26/08/2018 AccorHotels certified review
« Satisfied »

Generally good, comments are; 1). Took a long time to get served at the bar. 2). It would be nice to have a few breakfast tea tea-bags in the room. 3). It would be nice to have some normal milk in the room. 4). The mini-bar fridge was very good to have and the free drinks included in a privelidge room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John C. Families - 26/08/2018 AccorHotels certified review
« Perfect in every way. »

Great location. Spotless huge rooms. The availability of a room for four made our stay in your luxury hotel affordable. Staff excellent. Free parking on the streets an added bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear john c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 25/08/2018 TripAdvisor review
« Beautiful boutique hotel »

The hotel is located near the station and the Rhone, in the center of Lyon, all sights within walking distance. The stylish, beautiful design of the hotel, spacious rooms, comfortable beds, varied quality delicacy breakfast, the hotel also has a small swimming pool and a gym, which is very nice! Attentive and pleasant staff and management of the hotel, everything is done to a high standard.I was very upset that the chef Alban was no longer working, when he was the chef of the Garage Restaurant, there was a very tasty restaurant with traditional Lyon cuisine! ..Many thanks to all, we will come again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Family - 22/08/2018 TripAdvisor review
« Another good stop over »

Another first class Mercure hotel. Exceptionally helpful staff and a fantastic room with a fridge. I was surprised as there was a concierge service to come and collect your car from the outside and park it for you (for a fee). I didn't see this when I made the booking as I assumed the parking facility would be just a normal car park round the back or underneath - I wasn't overly bothered about this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Michel Solo - 17/08/2018 AccorHotels certified review
« High level hotel »

Good service, nice and clean room and a very good bed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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