Hotel - Mercure Lyon Centre Saxe Lafayette Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Saxe Lafayette Hotel

4.0/5 1,497 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you are traveling alone, as a couple or with your family, you will love our peaceful and spacious rooms, all with double or twin beds. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

  • 156 rooms
  • 146 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 17 connecting rooms
    • Pulse air
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,303 reviews

Our guest reviews for Mercure Lyon Centre Saxe Lafayette Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,497 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
G. Families - 06/09/2018 AccorHotels certified review

Very smooth Good location Nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emile G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Urszula Families - 04/09/2018 AccorHotels certified review
« Good stay »

I was really glad to be in this hotel. The room was extremely well adapted to our family's need - a lot of light, clean and spacious. The swimming pool made my kids happy :-) And the idea of having "late check out" saved my life so we didn't have to leave luggage and vagabond in the hot hot city - we enjoyed the room - and of course we appreciated the kindness of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire FO Manager

Rubén Business - 02/09/2018 AccorHotels certified review
« Good stay, some services to be improve »

In overall, the experience was good. This was my second time in this hotel. Things to improve: - I did the fast check out online, and when I went to give the card of my room the receptionist told me I had to pay directly etc, so it was not a fast check out. - During the check in, the first time I went there they did not give me the welcome drink. The second time they remembered to give me it . -I went out the whole morning of sunday and let on the door the message to allow them to clean my room while I was still outside. I came back after 5 hours and it was not cleaned. The receptionist told me that it was because they clean floor by floor and the woman had not arrived yet to mine but the thing is that when you let the message of cleaning your room, you expect that they went to do first the room which are asking for it....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Regarding the fast check out, I am sorry that you did not do it.. We have a new receptionnist (alterning student) who start with us not a long time ago and we need to train him again on this point. But I know that it is not a reason but I would like to thank you for your understanding. Regarding the cleaning of your room, usually in 5 hours they have plenty of time to come, so I need to check what happened this day. Do not hesitate to ask at the front desk to make the room, this way they cannot miss it. I hope that those negative points will not stop you to come back in our establishment so we hope to see you again very soon. Sincerely, Claire Montserret Front office Manager

Anonymous Families - 30/08/2018 AccorHotels certified review
« Nice clean quite hotel »

Friendly staff good location to everthing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Malcolm Couples - 29/08/2018 AccorHotels certified review
« Great stop-over - everything we needed at a good price »

Lovely hotel for our all-too-brief stop-over in Lyon. Good-sized room, big comfy bed, nice shower room. Good restaurant, menu and well-prepared food. We booked this well in advance, so got a particularly good deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul D. Families - 26/08/2018 AccorHotels certified review
« Satisfied »

Generally good, comments are; 1). Took a long time to get served at the bar. 2). It would be nice to have a few breakfast tea tea-bags in the room. 3). It would be nice to have some normal milk in the room. 4). The mini-bar fridge was very good to have and the free drinks included in a privelidge room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John C. Families - 26/08/2018 AccorHotels certified review
« Perfect in every way. »

Great location. Spotless huge rooms. The availability of a room for four made our stay in your luxury hotel affordable. Staff excellent. Free parking on the streets an added bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear john c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 25/08/2018 TripAdvisor review
« Beautiful boutique hotel »

The hotel is located near the station and the Rhone, in the center of Lyon, all sights within walking distance. The stylish, beautiful design of the hotel, spacious rooms, comfortable beds, varied quality delicacy breakfast, the hotel also has a small swimming pool and a gym, which is very nice! Attentive and pleasant staff and management of the hotel, everything is done to a high standard.I was very upset that the chef Alban was no longer working, when he was the chef of the Garage Restaurant, there was a very tasty restaurant with traditional Lyon cuisine! ..Many thanks to all, we will come again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Family - 22/08/2018 TripAdvisor review
« Another good stop over »

Another first class Mercure hotel. Exceptionally helpful staff and a fantastic room with a fridge. I was surprised as there was a concierge service to come and collect your car from the outside and park it for you (for a fee). I didn't see this when I made the booking as I assumed the parking facility would be just a normal car park round the back or underneath - I wasn't overly bothered about this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Michel Solo - 17/08/2018 AccorHotels certified review
« High level hotel »

Good service, nice and clean room and a very good bed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 14/08/2018 AccorHotels certified review
« Good location nice rooms »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

D Y. Families - 13/08/2018 AccorHotels certified review
« Lyon the heart of gastronomic delights »

The hotel and staff were exceptionally pleasant and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alison Couples - 02/08/2018 AccorHotels certified review
« This hotel suited our needs exactly. »

Lovely cool room, despite being 35 degrees outside. Excellent air conditioning and sound-proofing, very comfy bed & good shower. Did not use the restaurant for breakfast as it was quite expensive. Valet parking for our hire car was very useful, though it was expensive. Covered the cost of it by not having breakfast in the hotel!

Deepak D. Couples - 01/08/2018 AccorHotels certified review
« Less than expected »

Not so great. If small things are not provided even on request, then it can't be good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Anonymous Families - 31/07/2018 AccorHotels certified review
« Great stay »

Friendly staff, great breakfast and generally good facilities. Super location to visit Lyon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Ian H. Couples - 28/07/2018 AccorHotels certified review
« Very helpful staff »

Satisfied. No problems at all.

Peter G. Couples - 23/07/2018 AccorHotels certified review
« excellent »

Excellent. very good value. room and hotel very clean. Facilities very good. Restaurant excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear peter G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Julie M. Couples - 21/07/2018 AccorHotels certified review
« Great stay »

Second time we stayed, great hotel. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Andrey Families - 19/07/2018 AccorHotels certified review
« Two nights family vacation. »

Overall everything was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrey B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jean-paul F. Solo - 18/07/2018 AccorHotels certified review
« Another very pleasant stay at hotel Mercure Lyon Centre Saxe-Lafayette »

The whole stay was up to expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Paul F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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