Hotel - Mercure Paris Arc de Triomphe Wagram Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey 
75017  PARIS
FRANCE

657 reviews
TripAdvisor Rating Based on 657 reviews
See rates
Best price guarantee
From
From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

  • 43 rooms
  • 35 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,280 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Wagram Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 657 reviews
AccorHotels certified review
Bagnaud Families - 28/08/2017

Formidable

TripAdvisor review
Couples - 28/08/2017
« Disappointed »

The room was much smaller than expected. It lacked the toiletries needed for 2 adults. Unfortunately for this location, I traveled to other parts of Europe before coming back to Paris for my return flight home and stayed at another Mercure property that I thought would be the more basic of the two. The other property was head and shoulders better than this one and part of the reason for the low rating on this property.

AccorHotels certified review
Anne Business - 25/08/2017
« Very good hotel »

Very good stay, very nice employees. I had a pre-payed deal and unfortunately my initial flight was cancelled so I had to postpone my stay of one night. I was kindly reimbursed just with showing the email the company sent me for cancellation with no further questions. I really appreciated the gesture.

AccorHotels certified review
Franco P. Business - 19/08/2017
« Dissatisfied for lack of flexibility in changing dates, lack of meeting rooms, breakfast quality »

I booked the room 2 weeks before the stay and immediately realized that had issues to be in Paris for those dates, I asked more than 1 week before my planned stay to just modify the date with absolutely no flexibility and support from the manager of the hotel (Maryline COSTE., Chef de Réception, Front Desk Manager). I travel a lot, am platinum member in other hotel chains and they usually can charge 1 or 2 days maximum in case of changes, here the manager said that all my booking would have been lost (4 days). There are no meeting rooms facilities, a very limited space for business interactions and the quality of the breakfast is really poor. As a positive note in general all the personnel has been helpful and kind. What I am referring here as a big problem is the way Accor manages services, hotel structures and clients support for booking modifications. If possible I will try to stay away from booking any Accor hotel anymore. regards

AccorHotels certified review
Anonymous Business - 19/08/2017
« Clean, convenient friendly hotel »

Clean, friendly staff, reasonable comfort.

AccorHotels certified review
Geoffrey B. Couples - 09/08/2017
« It was a very pleasent stay. »

I was very pleased, it was a very quiet room

AccorHotels certified review
Cherrie G. Couples - 08/08/2017
« Great location »

Short stay , very helpful staff

AccorHotels certified review
Anonymous Couples - 06/08/2017
« Very good »

Easy, clean and professional

AccorHotels certified review
Paul W. Business - 30/07/2017
« Great staff, great location, and nice rooms »

The reception staff are always very welcoming and helpful. The rooms are compact but very clean and well decorated It is ideally located near Etoile. Good for business or leaisure

AccorHotels certified review
Dario Business - 21/07/2017

One of the 2 rooms whas on the ground floor and was not as agreed upon (superior room) and it was too small. The other one on the first floor was ok Breakfast was acceptable but not as good as espected

AccorHotels certified review
Ursula Business - 19/07/2017
« Close to the convention Center »

It was a nice surprise to have breakfast and bar in the room included: then you very much! Staff is very friendly; one exception is the breakfast staff: "room number", that's the whole conversation!

AccorHotels certified review
Pat S. Couples - 10/07/2017
« Excellent location and friendly staff »

The staff was very friendly and helpful and all spoke English. The location is perfect for touring Paris - very easy to walk to lots of sites and close to a metro stop.

AccorHotels certified review
Johan V. T. Families - 07/07/2017
« Very expensive Breakfast. »

Good position,good rooms.

AccorHotels certified review
Kathy V. Couples - 22/06/2017
« well situated, clean and helpful . »

Staff quite helpful . Needed ironing board and iron and staff brought her own iron. Always clean.

AccorHotels certified review
Maria C. C. Business - 21/06/2017
« Satisfactory, as expected. »

Standard Mercure Hotels room and facilities. A couple of comments for improvement: Quality of croissants at breakfast lucks compared to usual French croissants crispy quality. As only one welcome desk agent is on duty, when this agent needs to be absent for any reason there should be a visible note informing the incoming guest for this temporary absence and in cases of longer than a few minutes absence, an alternative contact solution should be proposed.

AccorHotels certified review
Weechin Y. Couples - 21/06/2017
« Great but improvement still needed »

Generally, the hotel is clean and well located. Highly recommended for a city break. As I'm frequent user of Accorhotel services especially on Mercure brand. I'd said experience in Mercure Wagram is good but was not perfect, certain improvement is really needed as below: - Since I was in "Privilege" Room due to my membership tier, I'd expected the free amenity kits and free mini bars needed to fill-up during the stay but is not the case on the last day. Usually, no issue for me staying on other Mercure Brand in other countries. - During one of the night, it seems quite weird for me when I present the "Welcome Drinks" voucher to the night shift front desk. He looks like do not know anything on this service. I never had this experience in other Mercure Brand plus usually the drinks was given for no. of occupancy but not only single. - As communicated before when I booked through the website and did ask for a late check out and an email replied from hotel is fine to have it on 2pm but when I did ask again on spot to confirm and different answer is given which is not allowed. However, this is minor problem and not impacted me so much but to keep the consistent through any conversion is really important. - Last but not least which the most important part, I was double charged on the hotel bills and this really make me unhappy. I have make the prepaid payment in 19 May 2017 together with my accorhotel loyalty point and everything has been recorded clearly. During the stay, I did check with the front desk several time and highlight to them is prepaid and they did confirmed they understand and ask me not to worry. Unfortunately, worst thing happen and hotel double charged the bills again. For you info, I did reply to the hotel and provide all the record and evidence showing the bill has been charged twice. Hope this can be dissolved immediately. I'm an usual Mercure Brand customer which quite understand how the process in Mercure/Accorhotel brand. This is the first time I experienced this kind of "communication breakdown" especially I keep highlighting several time and the reply is positive but end-up mistake still happen on the bills. This is really disappointed.

AccorHotels certified review
Shawn M. Business - 19/06/2017
« Great service, wonderful staff! »

The staff was incredibly friendly and knowledgeable. Thank you very much for making my stay in Paris enjoyable!

AccorHotels certified review
Michelle A. F. D. L. V. Couples - 17/06/2017
« customer review »

We were recommended by Mr. Martin Huth and this hotel lived up to our expectations. Thank you for your great hospitality in Paris, France.

AccorHotels certified review
Lizanne Business - 12/06/2017
« Exemplary service. »

The staff at this hotel clearly prioritise customer satisfaction, and they deliver. They could not have been more professional, considerate and dedicated. I have been converted to a Mercure fan!

AccorHotels certified review
Brizeidiy Couples - 28/05/2017
« Great rooms and excellent customer service. »

The staff was very friendly and helpful, the room was lovely and very clean. We had just gotten in and noticed the people before us left items in the safe and they were very nice to us when we went to drop them off at the desk. Overall one of the best hotels I've booked. It was perfect for my fiancee and I for our little weekend getaway in Paris.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 270 m Mercure Paris Arc de Triomphe Etoile Hotel
Mercure Paris Arc de Triomphe Etoile Hotel
From
From 140.00 EUR Non member rate
From 133.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 300 m Le Royal Monceau, Raffles Paris
Le Royal Monceau, Raffles Paris
From
From 1050.00 EUR Non member rate
From 1050.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 390 m Sofitel Paris Arc de Triomphe
Sofitel Paris Arc de Triomphe Hotel
From
From 390.00 EUR Non member rate
From 370.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 770 m Mercure Paris Champs Elysées Hotel
Mercure Paris Champs Elysées Hotel
From
From 177.00 EUR Non member rate
From 168.15 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in PARIS
See rates