Mercure Paris Arc de Triomphe Wagram Hotel 4 stars

TripAdvisor rating 4.0/5 767 reviews
Mercure Paris Arc de Triomphe Wagram Hotel
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Room 1

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Hotel extras

  • Bus station for direct travel to Paris Airport is a 5-minute walk away

  • A quiet and cozy hotel

  • Close to the Champs Elysées and the Palais des Congrès de Paris events center

  • Family Rooms for 4 people and crib available for hire.

  • Free WIFI access throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey
75017
paris
france

Tel: +33156680001

Fax: (+33)1/56680002

Contact email

Check-in from 14h00

Check out up to 12h00

  • 30 :   30 ETOILE

  • 31 :   31 ETOILE

  • 43 :   43 ETOILE

  • CHARLES DE GAULLE-ETOILE :   1 - 2 - 6 CH.DE GAULLE/ETO

  • MARNE LA VALLEE :   A ETOILE

  • By plane

    PARIS LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 30km / 18.75 miles

  • By plane

    PARIS ROISSY CDG At 28.8km / 17.9 miles

  • By helicopter

    HELIPORT DE PARIS At 10km / 6.25 miles

  • By car

    A1 At 5km / 3.13 miles

  • By car

    A13 At 5km / 3.13 miles

  • By car

    A6 At 15km / 9.38 miles

  • By train

    GARE DE LYON At 8km / 4.97 miles

  • By train

    GARE MONTPARNASSE At 5km / 3.11 miles

  • By train

    PARIS ST LAZARE At 3km / 1.88 miles

GPS :48.875976, 2.295988

Our accommodations

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

LE BAR

Photo non contractuelle / Strictly non binding

Small cozy bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Arc de Triomphe Wagram Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,129 reviews

tripadvisor

TripAdvisor Rating 4.0/5

767 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very helpful staff

Customer review rating 4.4/5

Thurza H. Couples - 10/10/2019 AccorHotels review

We enjoyed our stay very much. We missed not having a small refrigerator to keep a few things. We appreciated the water provided to us. The soap dispensers in the bathroom were all non-functional. We had to remove the bottle from the dispensing cap to use the contents. Otherwise, the bed was very comfortable and the bath facilities were also nice. We really appreciated the help with arranging our ride to the airport via TAXI and also your holding onto the key to Pat H.'s apartment across the street.

Brief stay

Customer review rating 4.4/5

Billb Couples - 08/10/2019 AccorHotels review

Excellent welcome. The breakfast was ample and fresh. The room was quite small, but very comfortable and quiet.

Great location

Customer review rating 4.4/5

Ian Families - 30/09/2019 AccorHotels review

good clean room friendly and helpful reception. ideal for out trip to Monet's garden

Cosy an well located

Customer review rating 4.4/5

Hesam S. Business - 30/09/2019 AccorHotels review

The hotel, staff and location is good The room was smaller than what I thought and the price is relatively high for what you get!

It was overall a great experience

Customer review rating 4.4/5

Tj L. Couples - 18/09/2019 AccorHotels review

Other than the hotel ice machine not working, it was a great experience. One particular note of recognition to your front desk staff, Angie, who was exceptional and excellent in her client service. Thank you!

Very comfortable room, and great location

Customer review rating 4.4/5

Tania S. Couples - 06/09/2019 AccorHotels review

We had a very enjoyable stay at Mercure Wagram. The location suited us well, as we were in Paris to visit with my nephew, who lives in Neuilly-sur-Seine. Although small, the room was clean and comfortable. The staff that we spoke with at reception were all extremely friendly, and helpful as well.

Dear TANIA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Wagram. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Executive Assistant

Mr Suchart T.

Customer review rating 4.4/5

Suchart T. Families - 27/08/2019 AccorHotels review

Nicely well-decorated hotel in good location. More improvement on cleaning will be great!

Comfortable Stay

Customer review rating 4.4/5

Juhainie Friends - 25/08/2019 AccorHotels review

Booked this hotel cause if it’s location. Despite being on the famous monument and street.. the hotel location is quiet and safe enough for us to walk around. Everything from the check-in till we check-out was smooth. Room size seems okay for the 2 of us. Only downside is the toilet door as it does not open freely and requires a lil bit of strength to open it. Also I wish they could provide better pillows as the one we had was quite flat. Despite that little problems.. the hotel location and size is perfect for two travellers.

Customer review rating 4.4/5

Anonymous Families - 23/08/2019 AccorHotels review

parfz ait

Amazing place to rest and enjoy Paris

Customer review rating 4.4/5

Nahuel Couples - 20/08/2019 AccorHotels review

The hotel is great with a privilege location is near everything and away enough of noises and crowds... The room will seem small at first, but is confortable and quiet. Bathroom an shower were super, just the cleaning of the toilet could be better. Breakfast was really good, with many options and great coffee. In overall our experience was great. My suggestion: Do things to surprise the guests, change at least one meal in the breakfast, or leave the towels with a shape on the bed or whatever makes each day different.

Excellent Experience

TripAdvisor rating 4.0/5

Vacationer541721 Couples - 18/08/2019 TripAdvisor review

Excellent location, Could run on Champs-Elysee in the morning, Easily accessible to metros, shopping centers, and historical sites, vey helpful people in the reception, I would like to give my special thanks to Mr. Elhaj.

Dear Guest, Thank you for your kind comments ! We are delighted that you enjoyed your stay with us and that you appreciated El Hadji's work. We hope to see you again next time you are in Paris !
Customer review rating 4.4/5

C. Families - 09/08/2019 AccorHotels review

Not real recognition of being platinium member

Very lovely hotel and close to Arc de Triomphe

Customer review rating 4.4/5

Sheila K. Couples - 28/07/2019 AccorHotels review

The staff are wonderful and helpful. The room is small, but is very lovely. We very much enjoyed our stay. Breakfast was nice and were extremely grateful for good air conditioning

satisfied as usual

Customer review rating 4.4/5

Khaled N. Couples - 28/07/2019 AccorHotels review

all was good , except for the drainage of water in the sink of my room that was not working properly. however , over all very satisfied.

Never felt welcomed

Customer review rating 4.4/5

Mohannad A. A. T. Business - 16/07/2019 AccorHotels review

The minimum expectation of any hotel guest is a welcoming smile, that I never saw during my stay. Then as a platinum member I am entitled for some privileges which they deny me that right. For example, the next room level was available but the receptionist refused to upgrade me, I was entitled of in-room welcome amenity which I never got and even I asked but she said no! I even asked if I am not getting an upgrade at least give me a nice view she said "I will only give you what I have" well, she never even welcomed me the same way all Accor hotels welcomes a member by "Thank you for you loyalty"!. Above all, I found insects and flies in my room and asked the receptionist to spray it or do something and she said "I'll see what I can do" which results to "absolute nothing " so I had to spend more than an hour hunting those. This wasn't the first time in this hotel but definitely the last. I stayed here last year as well with my wife and I received exactly the same poor services which I assumed accidental and decided to get it another chance but now I'm sure it is what it is.

Okay, but breakfast was a huge disappointment

Customer review rating 4.4/5

Lauren Families - 16/07/2019 AccorHotels review

Overall, my stay was fine. However, we were told that breakfast was included in our stay so one morning we decided to check it out (given it was included). The breakfast was extremely underwhelming and we both only had teas and some fruit. Upon checkout, we were charged 38 EUR for this breakfast. We were extremely disappointed and when we explained to the front desk that we were told it was included and that we barely even ate anything, they did not care and still made us pay the 38 EUR.

Wonderful experience

Customer review rating 4.4/5

Jaime Solo - 13/07/2019 AccorHotels review

I had a wonderful experience staying at the hotel. It was easy to check in and to get a cab to the airport. The staff was very friendly.

Hotel well located and clean but service is not good as expected

Customer review rating 4.4/5

P. Business - 12/07/2019 AccorHotels review

The hotel price is expensive only due to the location. The service is not as good as expected for the price and the brand. Staff could be rude and not friendly. A service culture training needs to be strongly reinforced. Breakfast buffet was not presenting a large range of food (in comparison with what I could find in other European big cities like London, Barcelona or Milan), and only 1 bottle of water in the room was complimentary at the arrival ( not everyday when it was the canicule). Staff, instead of serving clients, could be rude and ask the client to do things themselves (like looking for cups in the kitchen directly instead of helping and serving), while they were doing something else. I found the place generally cold and not friendly. The hotel is clean. However in bathroom there are only shower bath and shampoo, no toothbrush or amenities

Great location, great service, small rooms

Customer review rating 4.4/5

Lukesh S. Families - 12/07/2019 AccorHotels review

we had a very good experience. Hotel was in center of Paris. Staff was very friendly and helpful. Rooms were smaller than I had expected but overall a very good experience.

Great location.

Customer review rating 4.4/5

Rick S. Couples - 02/07/2019 AccorHotels review

Very well located and friendly staff

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