Hotel - Mercure Paris Arc de Triomphe Wagram Hotel
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Mercure Hotel

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey 
75017  PARIS
FRANCE

648 reviews
TripAdvisor Rating Based on 648 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • 1 bar(s)
See all services

Hotel location

Our rooms

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

  • 43 rooms
  • 35 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,235 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Wagram Hotel

100% certified reviews from our guests

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4.0/5 TripAdvisor Rating Based on 648 reviews
Certificate of excellence 2016
AccorHotels certified review
Pat S. Couples - 10/07/2017
« Excellent location and friendly staff »

The staff was very friendly and helpful and all spoke English. The location is perfect for touring Paris - very easy to walk to lots of sites and close to a metro stop.

AccorHotels certified review
Johan V. T. Families - 07/07/2017
« Very expensive Breakfast. »

Good position,good rooms.

AccorHotels certified review
Kathy V. Couples - 22/06/2017
« well situated, clean and helpful . »

Staff quite helpful . Needed ironing board and iron and staff brought her own iron. Always clean.

AccorHotels certified review
Maria C. C. Business - 21/06/2017
« Satisfactory, as expected. »

Standard Mercure Hotels room and facilities. A couple of comments for improvement: Quality of croissants at breakfast lucks compared to usual French croissants crispy quality. As only one welcome desk agent is on duty, when this agent needs to be absent for any reason there should be a visible note informing the incoming guest for this temporary absence and in cases of longer than a few minutes absence, an alternative contact solution should be proposed.

AccorHotels certified review
Weechin Y. Couples - 21/06/2017
« Great but improvement still needed  »

Generally, the hotel is clean and well located. Highly recommended for a city break. As I'm frequent user of Accorhotel services especially on Mercure brand. I'd said experience in Mercure Wagram is good but was not perfect, certain improvement is really needed as below: - Since I was in "Privilege" Room due to my membership tier, I'd expected the free amenity kits and free mini bars needed to fill-up during the stay but is not the case on the last day. Usually, no issue for me staying on other Mercure Brand in other countries. - During one of the night, it seems quite weird for me when I present the "Welcome Drinks" voucher to the night shift front desk. He looks like do not know anything on this service. I never had this experience in other Mercure Brand plus usually the drinks was given for no. of occupancy but not only single. - As communicated before when I booked through the website and did ask for a late check out and an email replied from hotel is fine to have it on 2pm but when I did ask again on spot to confirm and different answer is given which is not allowed. However, this is minor problem and not impacted me so much but to keep the consistent through any conversion is really important. - Last but not least which the most important part, I was double charged on the hotel bills and this really make me unhappy. I have make the prepaid payment in 19 May 2017 together with my accorhotel loyalty point and everything has been recorded clearly. During the stay, I did check with the front desk several time and highlight to them is prepaid and they did confirmed they understand and ask me not to worry. Unfortunately, worst thing happen and hotel double charged the bills again. For you info, I did reply to the hotel and provide all the record and evidence showing the bill has been charged twice. Hope this can be dissolved immediately. I'm an usual Mercure Brand customer which quite understand how the process in Mercure/Accorhotel brand. This is the first time I experienced this kind of "communication breakdown" especially I keep highlighting several time and the reply is positive but end-up mistake still happen on the bills. This is really disappointed.

AccorHotels certified review
Shawn M. Business - 19/06/2017
« Great service, wonderful staff! »

The staff was incredibly friendly and knowledgeable. Thank you very much for making my stay in Paris enjoyable!

AccorHotels certified review
Michelle A. F. D. L. V. Couples - 17/06/2017
« customer review »

We were recommended by Mr. Martin Huth and this hotel lived up to our expectations. Thank you for your great hospitality in Paris, France.

AccorHotels certified review
Lizanne Business - 12/06/2017
« Exemplary service. »

The staff at this hotel clearly prioritise customer satisfaction, and they deliver. They could not have been more professional, considerate and dedicated. I have been converted to a Mercure fan!

AccorHotels certified review
Brizeidiy Couples - 28/05/2017
« Great rooms and excellent customer service. »

The staff was very friendly and helpful, the room was lovely and very clean. We had just gotten in and noticed the people before us left items in the safe and they were very nice to us when we went to drop them off at the desk. Overall one of the best hotels I've booked. It was perfect for my fiancee and I for our little weekend getaway in Paris.

AccorHotels certified review
Bhavesh D. Families - 25/05/2017
« rude staff  »

firstly I was charged for breakfast for my son ( it clearly said breakfast and accommodation free for child below 12 yrs my son is 19/05/2005 passport copy given at desk ) secondly the staff was very rude especially at the breakfast room only the reception desk staff where quite helpful

TripAdvisor certified review
N4thelonghaul Business - 24/05/2017
« Great little hotel near the Arc de Triomphe »

The Mecure Paris Wagram is a smart, little hotel well located in the 17th and just a moment's stroll from the iconic Arc de Triomphe. I've stayed a few times and have been more than pleased with the rooms I have been allocated, which, though not large, are very well presented, and surprisingly well insulated from any street noise. The bathrooms are modern with more than ample water pressure, especially from the rainforest shower. Heavenly. And, most importantly, the beds are wonderful. One delta is that the breakfast room is quite tight and could use more ventilation, especially when more than 70% of the tables are occupied. No need for a sweater down there. Will I be back? Of course.

AccorHotels certified review
Patricia O. Solo - 17/05/2017
« GREAT LOCATION »

The only negative I can say about this hotel is the room size; okay for a single person but would be crowded if 2 people were sharing and only if they had a lot of luggage. That said, the room did not lack anything. The hotel is in a great location; quiet yet just a five minute walk to the Arc de Triomphe and the Champs d'Elysees. Many restaurants in the immediate vicinity. The breakfast offered many choices and quite tasty. The staff was very courteous and helpful. I would definitely recommend this hotel.

AccorHotels certified review
Anonymous Couples - 03/05/2017

This was our first trip to Paris and we made the reservation without much knowledge of the area. We picked Mercure based on friends experiences at other Mercure properties. The hotel served our needs although we found the room a little small. As first time visitors we were unaware of how the lights worked and found it a little frustrating to finally get them working with the room key after going back to the front desk. (We stayed at another Mercure property after this stay and felt like pros when getting to our room!) Overall good experience. Easy check in and out.

AccorHotels certified review
Anonymous Business - 29/04/2017

Impeccable comme d habitude

AccorHotels certified review
Anonymous Solo - 28/04/2017

Easy booking, easy check-in, good room (very small), well equipped, pleasant personnel, excellent location. Will come again

AccorHotels certified review
Anonymous Business - 27/04/2017

Very convenient! Satisfied services! Good breakfast!

AccorHotels certified review
Anonymous Business - 27/04/2017

Easy to book, the hotel was clean, room was comfortable. The one negative was the pillows.

AccorHotels certified review
Anonymous Families - 16/04/2017

Very nice room but the lift was always smelly

AccorHotels certified review
Anonymous Couples - 14/04/2017

Excellent, all the issues mentioned earlier no longer existed. Well done. However, considering I'm a repeat guest, and had been at the hotel only 5 months ago, I'd have appreciated if the reception already had a copy of my passport and the details. But Nathalie and the other ladies at Reception were really nice and helpful. Also, it was my birthday, and no one wished me 😕 Plus, if the booking is for a couple, shouldn't there be two bottles of water?

AccorHotels certified review
Anonymous Business - 14/04/2017

Great service and rooms

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