Hotel - Mercure Paris Arc de Triomphe Wagram Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Arc de Triomphe Wagram Hotel

4.0/5 717 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

  • 43 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Safe deposit box in room
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,703 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Wagram Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 717 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Taher M. Couples - 14/08/2018 AccorHotels certified review
« Pleasant stay, hassel free, and very good upkeep. »

Pleasant stay, hassel free, and very good upkeep. Modern and new rooms and bathrooms, good quality fittings, decent breakfast.

Ross Couples - 10/08/2018 AccorHotels certified review
« A poor example of a Mercure Hotel as it was the WORST Mercure hotel we have stayed in for years. »

Very disappointing. A poor Privilege Room - no welcome drinks, uncooperative and dismissive reception clerk who would not even discuss the benefits for an Accor Plus (gold member) guest. She dismissed every query about the room and benefits for a member. Privilege Room drinks and minibar supplies not replenished, no welcome drinks and every request dismissed by the reception manager. I had booked this hotel for our next visit to Paris but I cancelled and booked another hotel to avoid having to go back there.

Anonymous Families - 06/08/2018 AccorHotels certified review
« excelent »

Personnel super et chambre familiale top

Couples - 27/07/2018 TripAdvisor review
« Disappointed »

I have been Accor Club member for many years and I normally book a Mercure hotel when I am traveling in Europe. Last week we stayed for 2 nights in Paris at Hôtel Mercure Paris Arc de Triomphe Wagram. The room was far too small for 2 persons the same applies for the the bathroom which also suffered for bad workmanship resulting in flooded floor af having used the showercabin. The A/C could not be adjusted to accepable temperature. Also we found that unpleasant that neiher the room nor the room for breakfast had direct view to open air. We are not coming back to Hôtel Mercure Paris Arc de Triomphe Wagram.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William P, I am very sorry to hear that your stay in our hotel was disapointing ! This is not the quality of service that our hotel usually provides and I would like to apologize on behalf of the whole team. Thank you for taking the time to give us your feedback as it will help us improve our service. Once again I apologize, feel free to contact me directly in case you would like to come back any way, I will be able to upgrade you to a privilege room ! I stay at your disposal, Morgane, Front Office Manager

Lovely S. Families - 20/07/2018 AccorHotels certified review
« Amazing »

So helpful and friendly S.. Excellent Location.

John R. Business - 20/07/2018 AccorHotels certified review
« Quick business trip to Paris »

Quiet hotel. Close to the area I needed for business. Reasonable price for location. Room clean and comfortable. Breakfast Ok. Easy to book on line. Small bar if needed.No restaurant but plenty in the area. Not fancy but very welcoming.

Oren Couples - 15/07/2018 AccorHotels certified review
« good and nice the stuff was great »

You will need to add Vegetable to the Breakfast menu from my side it was needed

Anonymous Business - 12/07/2018 AccorHotels certified review
« As usual »

convenient location, okay prices and availability, good rooms by Paris stabdards

Echo S. Families - 09/07/2018 AccorHotels certified review
« Very good location and excellent breakfast »

The rooms are a bit small. But the location is superb and breakfast is also amazing.

Anonymous Business - 08/07/2018 AccorHotels certified review
« As expected »

As expected

Payal K. Business - 04/07/2018 AccorHotels certified review
« Superb »

I really liked the hotel, the room was very stylish with all modern amenities and I appreciated all the assistance received during my stay.

Amit P. Couples - 25/06/2018 AccorHotels certified review
« smell in bedroom »

There was constant smell of drain pipe coming from bathroom and at a time it was uncomfortable. Luckily we only used the room for sleeping at night as were out for most days but this should be checked by 4 start rating hotel. Room no. was 116 and I wouldn't advise anyone to stay in there.

Greg Couples - 23/06/2018 AccorHotels certified review
« Nice Hotel great location »

The hotel is in a great location, our room was small but very comfortable, with modern furnishings and spotlessly clean. The only negative I have is they say they serve breakfast until 10.00am. This is not technically correct, they close the breakfast room at 10.00am, the breakfast food items stop being replenished around 9.00am. So, if you get down at 9.30am you just have to do with leftovers. I heard one gentleman ask for scrambled eggs only to be told to boil his own eggs (apparatus available on the breakfast counter) . A request for more freshly brewed coffee was delivered with a less than enthusiastic service and on one occasion a lady was told to use the coffee machine instead of getting what she asked for, all before 10.00am. This is not good customer service. They should say breakfast service stops st 9.00am and people would at least know when they need to arrive. Were it not for this experience I would have given the hotel a ten out of ten rating.

Anonymous Business - 13/06/2018 AccorHotels certified review
« Adequate »

Excellent location, very small room, way more expensive than really worth. Not felt that my platinum status was acknowledged (asked about the water in the mini bar and was told that as I had booked a Superior Room, it was not free and that next time I should book a Privilege Room...). Compared to the attitude, welcome and service I have received in many other Accor hotels lately, this was definitely well below standard.

Anonymous Solo - 13/06/2018 AccorHotels certified review
« Overall this is a great find, small hotel, side street so not noisy, helpful staff and clean. »

Generally good. It did seem that the air conditioner went off during the night so the room did not stay sleeping cool. Staff tried to lower the temperature but still it was too warm in the morning.

Alex R. Couples - 11/06/2018 AccorHotels certified review
« Perfect for our needs »

Really great location, rooms very comfortable. Staff very helpful as we picked up bikes and were happy to put them somewhere safe for us. Would recommend it to friends.

Angela Business - 09/06/2018 AccorHotels certified review
« Too expensive for a very regular room & service »

Price of the room was too high Instead of room service, food is ordered to a near restaurant. Cheap quality

Guest Families - 09/06/2018 AccorHotels certified review
« Good location. Small rooms. »

Good location. Staff was friendly and helpful. We were expecting a package that got misplaced and the staff did what they could to help us. The breakfast was average - was expecting more from a 4 star hotel. Overall, we were satisfied with the location and experience.

Chanthip K. Couples - 06/06/2018 AccorHotels certified review
« The room was clean and reception allow us to early check-in. »

Very good location with expected Mercure standard service. Only 1 point about the complimentary water. As we check in 2 person, it should be 2 bottles and should provide daily. It's only 1 bottle for 2 persons stay 2 nights.

Couples - 06/06/2018 TripAdvisor review
« great location, nice room »

Hotel is in a great location, close to Paris center (5-min walk to Arc de Triomphe and Champs-Elyséees) and transportation (metro, RER) quiet street The room was a good size for Paris & decorating very pleasant Professional and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest ! Thank you for staying with us ! We are delighted that you had a nice time in our hotel ! We are looking forward on your next trip ! Best regards, Morgane, Front Office Manager

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