Hotel - Le Regina Biarritz Hotel & Spa - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Le Regina Biarritz Hotel & Spa - MGallery by Sofitel

52 avenue de l' impératrice 
64200  BIARRITZ
FRANCE

684 reviews
TripAdvisor Rating Based on 684 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Swimming pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports
    • Boat excursions
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Water skiing (Nearby)
  • Squash court  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7J / 7
    • Opening hours : Week-end 24H / 24H

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

The ultimate in contemporary design, inspired by the heritage of the great Maisons de Couture: dark, elegant wood, sleek lines, fabrics in delicate tones and geometric patterns.An homage to the camellias and mirrors of Coco Chanel, whose unique spirit still inspires the hotel's rooms and suites.

  • 65 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Crib on request
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Fax machine
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,680 reviews

Our guest reviews for Le Regina Biarritz Hotel & Spa - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 684 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tiiu V. Families - 12/08/2017
« Beautiful and calm place to stay »

Very beautiful place to stay. Nice rooms, warm pool and cosy piano bar.

AccorHotels certified review
Karl Couples - 08/08/2017
« just OK »

room with no view. Crowed breakfast lounge. Very slow service. Noisy hotel with no character. Poor service in the room and cleaning subpar. Plus side: competent staff at the reception and very nice concierge. Result: NOT a 5 star hotel

AccorHotels certified review
Anonymous Families - 07/08/2017
« Very good »

Very pleasant and comfortable

AccorHotels certified review
Simon M. Families - 01/08/2017
« A stay en route to Spain »

We enjoyed our stay and we're impressed by the setting and style of the hotel. We were disappointed though to have been charged 14€ for using 6 Nespresso pods which cost 3.90€ for 10! It was also disappointing to have to ask on 2 occasions for towels to use at the swimming pool and to also have to carry out our own sun bed cushions.

AccorHotels certified review
Matteo F. Couples - 26/07/2017
« It was horrible »

This is not a 5 star hotel. I can communicate this is the worst 5 star hotel I have been. The service was awful and the personal staff were not inviting or welcoming. The food service in the room was terrible, no choice in room service and the quality was not even supermarket level. There was no taste in the decor of the hotel and were very disappointed with the staff. We booked only one night and thought it was for two nights when we found out it was only one night it was 5pm and they made us pay the extra night. A 5 star hotel doesn't do that to the customer and should allow us to check out at any time. Definitely disgusted how we were treated.

AccorHotels certified review
Anonymous Couples - 24/07/2017
« excellent »

Excellent service from start to finish.

AccorHotels certified review
Marina Friends - 15/07/2017
« Pleasant and elegant »

It was a total pleasure - loved the lobby and the staff. Everyone was super helpful. The only thing I would change is your workout room and equipment. The room was too small and the equipment was outdated. But beyond that - 5 star service!

AccorHotels certified review
Ben Couples - 11/07/2017
« PERFECT »

From the moment of booking to the moment we checked out, the service was 5*. Looking to come back ASAP!

AccorHotels certified review
Robyn W. Couples - 05/07/2017
« Smooth, delightful, as I would expect of a top hotel. »

I especially enjoyed interacting with staff. They were helpful and a joy to be with. They even pretended to understand my jokes.

AccorHotels certified review
Michelle Couples - 05/07/2017
« Relaxing holiday in a wonderful hotel »

We really enjoyed our stay at the Regina Hotel. The pool was wonderful, the room fabulous and the hotel ambience very relaxing. We will return.

AccorHotels certified review
Nigel M. Friends - 05/07/2017
« i enjoyed my stay at the regina. »

the hotel is comfortable and the staff are friendly and very helpful.breakfast is interesting and varied and the common areas are stylish.my only complaint is that on one day i returned to the hotel at about 5.00 pm and found that my room had not been cleaned which was irritating.i would also say that the front office staff are very helpful and friendly.my room was comfortable and i liked the bathroom in particular the shower.

AccorHotels certified review
Anonymous Families - 04/07/2017
« Lovely hotel , charming staff »

We were only with you for one night in this occasion with our children and grandson, he was made very welcome and so were we. Delicious food at dinner and a very good breakfast.

AccorHotels certified review
Anonymous Friends - 02/07/2017
« Good time, amazing services, small room »

I had everything I asked, amazing welcome and huge flexibility providing me services during night time and hosting my guests during the day at the bar and at the breakfast room. Overall the prices were higher than my expectations.

AccorHotels certified review
Scottish T. Couples - 02/07/2017
« Lovely hotel. Staff ok. »

Not great as weather was terrible and wind whistling through windows.

AccorHotels certified review
Perry R. Couples - 25/06/2017
« After four nights we tried to extend but Hotel was full and that's because it's very good. »

This hotel has all the boxes covered and then some. We enjoy the business being done but in relaxed and friendly fashion and this staff do that well. Hotel is cleaned so it sparkles. The village nearby is St Charles, relaxed and natural. Lots of easy walks, enjoyable uncrowded beach, great pool area, and a gym set I'd exciting decor. Will do this again.

AccorHotels certified review
Veronica Couples - 16/06/2017
« Lovely hotel, room and great food, with pleasant helpful staff »

The only reason the score is 7/10 and not more, is that our 'booking in' was disappointing in that despite 3 phone calls to the hotel (one involving Booking.com... with whom we did not book!) our reservation had not been registered. The staff did eventually find us a beautiful room, but it was not a very promising start to our 24 hour stay in Biarritz. Happily, it just got better from that point and we had a very pleasant stay.

AccorHotels certified review
Nicky H. Couples - 15/06/2017
« We loved the old hotel on the cliff overlooking the sea »

We were happy with everything. We ate dinner and breakfasts there. I was surprised not to receive a discount on meals as an Accor plus member. That is what I believed would happen with my membership.

AccorHotels certified review
Paul T. Couples - 14/06/2017
« It is unacceptable in 2017 for a hotel to have only one lift which remains out of order for three consecutive days. »

So appalled by the hotel's inability to employ lift contractors or ensure back up in the event one lift goes down that I seriously question France's safety requirements when it comes to hotel maintenance in failing to enforce a policy which would prevent a hotel from gaining a licence to operate where it does not maintain lift access at all times.

AccorHotels certified review
Giana L. Couples - 14/06/2017

Is has been a great experience.

AccorHotels certified review
Samantha P. Friends - 13/06/2017
« Beautiful hotel, fabulous bedrooms, lovely warm swimming pool and great restaurant »

A beautiful hotel, very close to everything, which I would highly recommend.

Our most recent 20 reviews
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