Sofitel Biarritz le Miramar Thalassa sea & spa Hotel 5 stars

TripAdvisor rating 4.0/5 1,571 reviews
Sofitel Biarritz le Miramar Thalassa sea & spa
See on a map
+ 27 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Sea-water pool heated all year round, with panoramic view

  • Cutting edge seawater spa

  • Direct access to Miramar beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

Brunch is served every Sunday from 11am to 3pm, dedicated buffet with entertainment for children

Hotel location

Sofitel Biarritz le Miramar Thalassa sea & spa

13 rue Louison Bobet
64200
biarritz
france

Tel: +33559413000

Fax: (+33)5/59247720

Contact email

Check-in from 16h00

Check out up to 12h00

  • BIARRITZ :   14 MIRAMAR

  • By plane

    BIARRITZ PARME At 3km / 1.88 miles

  • By plane

    BORDEAUX AEROPORT At 200km / 125 miles

  • By car

    BAYONNE At 5km / 3.13 miles

  • By car

    BIARRITZ LA NEGRESSE At 4km / 2.5 miles

  • By train

    BAYONNE At 5km / 3.13 miles

  • By train

    BIARRITZ At 3km / 1.88 miles

GPS :43.487878, -1.554608

Our accommodations

Our 126 peaceful rooms with comfortable "MyBed" beds look out over the magnificent beach and ocean. Treat yourself to a relaxing, unforgettable break.

Superior Room with large bed or twin beds and terrace.

  • Max. number of persons: 3
  • Area: From 31
  • Wireless internet in your room
  • Mini Bar

Classic Room with 1 large bed or twin beds and terrace.

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Mini Bar

Superior Ocean Room with partial sea view, 1 king-size bed or twin beds.

  • Max. number of persons: 3
  • Area: From 31
  • Wireless internet in your room
  • Mini Bar

Luxury Room with beautiful sea view, king-size bed or twin beds, terrace.

  • Max. number of persons: 3
  • Area: From 31
  • Wireless internet in your room
  • Mini Bar

Family Suite, 1 king size bed or 2 single size beds, 1 sofa bed for 2 children

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Mini Bar

Junior Suite, sea view, 1 king-size bed or twin beds, large room and lounge area.

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Mini Bar

Prestige Suite with large terrace overlooking the ocean, 1 King Size Bed or 2 Single Beds

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

LE "RESTAURANT"

Type of cuisine: Healthy eating

Dinner becomes an intimate affair in "B" Côté Dîner. To the sound of lapping waves outside, delight in the chef's innovative twists on Basque specialties: taste sea bream with ginger and lime, followed by a platter of famed Basque sheep's cheese.

Lunch

12:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 'BAR"

Photo non contractuelle / Strictly non binding

Relax in Côté Bar, sip a cocktail and watch the waves crashing against the Roche Percée in the Bay of Biscay. On Friday evenings, listen to the sweet sounds of Jazz filter through the air. Low calorie versions of cocktails are available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 'SUITE"

Photo non contractuelle / Strictly non binding

Summer days on the coast can be long and lazy, so the ideal place for a snack or beverage is the poolside B Côté Terrasse. Open only in the summer, you can enjoy drinks and snacks as you gaze at the ocean from the pool and breathe in the fresh sea air.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Experience the benefits of seawater and seaweed in this Biarritz thalassotherapy hotel's unique Relaxation Lagoon and treatment pavilions. Professional therapists create sur mesure programs for detox, harmony, slimming, fitness, mother and baby, and more.

Visit the Thalassa Sea & Spa site

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 260

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel Biarritz le Miramar Thalassa sea & spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

8,970 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,571 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Brief yet very enjoyable and comfortable stay

Customer review rating 4.4/5

Bruce R. Couples - 01/10/2019 AccorHotels review

We had only one night, but had a great room with VERY comfortable bed and gorgeous view and lovely service from everyone. Alas, the rains came in so we did not profit from the outdoor facilities. We will certainly try to stay longer on our next visit

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Henrique D. Washington

Customer review rating 4.4/5

Anonymous Families - 30/09/2019 AccorHotels review

I gave my name and asked to receive credits for my stay. The clerk didn't find me. And I already gave 3 calls and tried to use the web system to receive my credit and ... nothing!

Fantastic

Customer review rating 4.4/5

Anonymous Couples - 28/09/2019 AccorHotels review

Customer service was amazing and nothing was too much trouble

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Excellent hotel overlooking the sea.

Customer review rating 4.4/5

Anonymous Couples - 28/09/2019 AccorHotels review

My wife and I stayed in the hotel for 4 days. It was an exceptional experience. The facilities are excellent, and the service was warm, friendly and helpful. In particular, I liked the well-equipped gym and the outdoor swimming pool. The outdoor pool is not decorative but is rectangular so that it is excellent for exercise as well as for casual swimming. The breakfasts each morning were delightful, with a very enticing selection on the buffet; the cooked food was first class too.

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

We enjoyed four days in this beautiful hotel especially its views of the ocean and its courteous staff.

Customer review rating 4.4/5

Sterling H. Couples - 26/09/2019 AccorHotels review

This was our favorite hotel in our tour of the Basque Country. We stayed twice: 3 days and 1 day. We very much appreciated the quiet and refined atmosphere there. Our rooms had beautiful views and the staff was very helpful and courteous. In particular, Christine in the breakfast assisted me when I was not feeling well. She brought me foods that were good for my upset stomach. We will definitely return to your hotel in the future.

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

It's a great facility, although it started to look tired even compared to last year

Customer review rating 4.4/5

Anonymous Couples - 24/09/2019 AccorHotels review

We try to stay at Sofitel Biarritz Le Miramar Thalassa every year and always greatly enjoy it. This year was no exception although I would remove the word greatly. The property looks somewhat tired: worn out carpets, old paint, rusty metal parts. Even breakfast is somewhat less sumptuous than usual: We never had fresh berries. Additionally, we suggest that thalassa stuff with cold should wear masks during treatments: I had a nice facial at the beauty salon but my therapist had a cold and was breathing into my face the whole 80 mins. As a result, I got a cold from her too.

Géniale

Customer review rating 4.4/5

Anonymous Business - 22/09/2019 AccorHotels review

Excellente

Cher Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt lors de votre prochain passage à Biarritz. Bien cordialement, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients
Customer review rating 4.4/5

Phil Families - 22/09/2019 AccorHotels review

Great. Please add more plugs in room given that everyone travels now with at least 2,3 devices that need to be charged. Amazing and friendly Belgium intern! Great service from your logistics manager. Silver problem. Inside pool closed for 3 days during our stay à pity. Quite expensive thalasso treatment for short appointments... 10 to 15 minutes. I did not think cost value. Thank you!

Dear Guest, We thank you for sharing your impressions with us after your stay at Sofitel Biarritz. We are delighted to read that your stay has lived up to your expectations and have taken into account your recommendations. We hope to have the pleasure to see you again during a future stay on the Basque Coast. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Great location, beautiful views, and good service.

Customer review rating 4.4/5

Dennis Business - 19/09/2019 AccorHotels review

This is a wonderful hotel. I had a great room. My only suggestion for improvement is that we had difficulty accessing electrical outlets for our phone chargers. Both of us had phones, tablets, and smart watches to recharge. The outlets were few, and difficult to access. I know this reflects the custom when the rooms were built, but I think it is common now for guests to have mobile electronics that need to be recharged. A relatively simple solution, that does not require you rewiring the rooms, is to replace lamps and clocks with newer ones that have built-in USB ports to use for charging.

Cher Monsieur, Nous vous remercions de nous avoir fait part de vos impressions à la suite de votre séjour au Sofitel Biarritz. Nous sommes ravis de lire que votre séjour s’est déroulé à la hauteur de vos attentes et avons pris en compte vos recommandations. Nous espérons avoir le plaisir de vous revoir lors d’un prochain séjour sur la Côte Basque. Très Cordialement, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Lovely hotel but very expensive drinks

Customer review rating 4.4/5

Kathryn P. Friends - 19/09/2019 AccorHotels review

we had a great stay but would have liked to purchase drinks and food around the pool a lot more however the prices were just silly 7Euros for a small beer for example. it was really off putting

Pleasant and welcoming staff makes up for the shortcomings of and in the room

Customer review rating 4.4/5

Jesper B. J. Couples - 19/09/2019 AccorHotels review

Very pleasant and accommodating staff members all over. The short comings are based only on the hotel room in which we stayed. My spouse and I were up-graded (and many thanks for that - very much appreciated) but for the money paid, I guess that the room and it's facilities could have been of a higher standard. I know it is difficult to make changes to the construction and interior layouts when you are dealing with a fairly old hotel, but the bathroom in particular was simply too small. Water tap and toilet flush were not working 100%. The towels were worn and outdated. The air-condition did not work well either. However, the noise from banging doors were extremely loud to an extent that even made the walls vibrate from time to time. Particularly in the early mornings when we still wanted to sleep, this was very annoying. Anyhow, the hotel is located in Biarritz, and I guess you can charge in accordance with demand.

Customer review rating 4.4/5

C. Couples - 17/09/2019 AccorHotels review

TRES AGREABLE

Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions à la suite de votre séjour au Sofitel Biarritz Le Miramar Thalassa sea & spa. C’est avec grand plaisir que nous lisons que votre séjour s'est déroulé à la hauteur de vos attentes. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau pour votre prochain séjour au Pays Basque. Très Cordialement, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Fabulous location & great staff

Customer review rating 4.4/5

Marie P. Friends - 12/09/2019 AccorHotels review

Very enjoyable- lovely interconnecting rooms & great facilities - super location & great staff

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

A good Pullman experience in Biarritz

Customer review rating 4.4/5

Edwin P. Families - 10/09/2019 AccorHotels review

General experience ok. We choose the Sofitel Biarritz for the location and quality - but it was not the Sofitel standard - it rather felt as a good Pullman hotel experience

Loved hotel location. Clean rooms with lovely salt water pool over looking ocean. Walking distance to town and restaurants very good service

Customer review rating 4.4/5

Ursuline F. Couples - 10/09/2019 AccorHotels review

See above

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

A wonderful friendly and professional staff .

Customer review rating 4.4/5

Ron S. Couples - 10/09/2019 AccorHotels review

Great!

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Mme. C .B.

Customer review rating 4.4/5

Mme B. Families - 07/09/2019 AccorHotels review

Another wonderful stay at Sofitel. Beautifully comfortable rooms. Great location. Staff all absolutely excellent

Dear Guest, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to host you again. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager

A perfect start to our honeymoon

Customer review rating 4.4/5

Sam M. Couples - 07/09/2019 AccorHotels review

We were greeted by the duty manager who was lovely and gave us an upgrade to a sea view room, along with complimentary champagne. All the staff were excellent and hotel itself was very nice. We barely left it for 3 days as we were so tired from our wedding and we had a very nice time. Thank you

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

thank you for your hospitality and kindness

Customer review rating 4.4/5

Valeriia R. Solo - 26/08/2019 AccorHotels review

+ 1. amazind views from the balcon. 2. top level hospitality. 3. very clean. 4. good service. 5. tasty food. - 1. did not undertand why you every day left the info-page under the door that I have indication on the door "do not disturb", when it was not there.

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Great location, good beds & swimming pool, shabby facilities.

Customer review rating 4.4/5

Sergey Families - 25/08/2019 AccorHotels review

PROS: 1) Location is good 2) beds are fantastic 3) swimming pool is very good CONS: 1) shabby facilities 2) a bit too expensive

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in biarritz