Hotel - Sofitel Biarritz le Miramar Thalassa sea & spa
Sofitel Hotel Sofitel Hotel

Sofitel Biarritz le Miramar Thalassa sea & spa Hotel

Our hotels AccorHotels
4.0/5 1,281 reviews
All hotels in Biarritz
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 209.00 EUR Non member rate
From 198.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Solarium
    • Tanning salon
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Parasailing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Rafting (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Paying, Nearby)
    • Quad bikes (Paying, Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H
    • Opening hours : Week-end 24H/24H

Business services

  • 4 meeting room(s)
See all services

Brunch is served every Sunday from 11am to 3pm, dedicated buffet with entertainment for children

Hotel location

Our rooms

Our 126 peaceful rooms with comfortable "MyBed" beds look out over the magnificent beach and ocean. Treat yourself to a relaxing, unforgettable break.

  • 126 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 70 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 6,402 reviews

Our guest reviews for Sofitel Biarritz le Miramar Thalassa sea & spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 16/04/2018
« Excellent. »

Fantastic room, breathtaking view, excellent breakfast, very kind and always smiling staff. Unforgettable stay, thank you very much for each and every one of your colleagues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Biarritz le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

AccorHotels certified review
Bruce W. Couples - 15/04/2018
« Just deligjtful »

A truly amazing experience. Everyone was so helpful and speaking french was not an issue. The food was first class. We will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to host you again. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager

AccorHotels certified review
D. Couples - 10/04/2018
« pleasant as usual »

we appreciated an early arrival and the upgraded room with a view on the lighthouse. The THALASSO was excellent with a competent and pleasant personnel. The cuisine was good but the first days lacked sauce. We appreciated that the quantity of the sauce increased towards the end of our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Sofitel Biarritz le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

AccorHotels certified review
Jim B. Couples - 10/04/2018
« Great location and awesome service »

Really enjoyed the fantastic room and service for an Easter weekend getaway from England. Live music on Saturday in the bar was great. Perfect location for walking into town or over to the lighthouse. Did not test out spa services but the outdoor pool was heated and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Biarritz le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope we will have the pleasure to let you discover our Thalassotherapy institute during your next visit on the Bask Coast. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

AccorHotels certified review
Anonymous Couples - 08/04/2018

Very nice, but could have been even better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Sofitel Biarritz le Miramar Thalassa Sea & Spa. We are happy to read that you enjoyed your stay here but are sorry that you were discomfited with the breakfast offer, please accept our sincerest apologies. Thank you very much for letting us know. Be assured that we will undertake the necessary measures. We hope that we will have the opportunity to host you during a next trip to French Basque Country. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager

AccorHotels certified review
B. Business - 01/04/2018

Service incroyable

AccorHotels certified review
Anonymous Families - 23/03/2018

Good but would have liked to know what could be offered for babies

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Sofitel Biarritz le Miramar Thalassa Sea & Spa. It is a pleasure to read that your experience met your expectations. We are sorry that you did not receive enough informations regarding babies facilities, please accept our sincerest apologies. We hope that we will have the opportunity to host you during a next travel to French Basque Country. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager

AccorHotels certified review
R. Couples - 20/03/2018
« quality/price ratio »

We booked a suite with see view and got one with a view on scaffolding as well and without advanced notice. when we asked for a change on arrival it wasn't possible. Furthermore, we find the restaurant area pretty average and old fashion. Overall, it is obvious that the premise have been left without proper investment to get it to current standards for that kind of resort. Only cosmetics of poor quality have been made to make it look less old fashion. Also the food is quite average and at the last diner we ate something that made us ill for two days. Bottom line is that we will not come back and not recommend anyone to go there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Biarritz le Miramar Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

AccorHotels certified review
Peter H. Couples - 18/03/2018
« Never fails to deliver an excellent short stay break »

We had a most enjoyable time, and the suite we had, 697, was excellent internally with a lovely balcony overlooking the pool, but we would have preferred to have had one of the suites directly above the beach looking back at the pool [at the end of the long corridor]. The Sofitel team were very helpful, and we would like to thank the Restaurant Manager for finding us an early table on our first night as my wife suffers from acid reflux is we eat late! The Concierge staff were excellent, as usual, both in handling the car & booking lunchtime restaurants. We shall really look forward to returning later in the year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate the time you took to answer our satisfaction survey following your stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations and that you particularly enjoyed the view and our welcoming staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have well noted your preference regarding the room location and hope that the suite you describe in your comment will be available for your next vacation here in Biarritz. Looking forward to host you again for your next stop in the Basque Country. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager

AccorHotels certified review
M. Families - 13/03/2018
« CLEAN SOFT EXCELENT LOCATION »

AGREABLE

AccorHotels certified review
Anonymous Business - 10/03/2018
« Very nice stay (just too short) »

Very nice room. Good breakfast. Great Thalasso facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Emmanuelle C. Communication & Guest Experience

AccorHotels certified review
Anonymous Couples - 28/02/2018
« Excellent »

Perfect

AccorHotels certified review
H. H. Couples - 21/02/2018
« Fantastic hotel, efficient and friendly staff, excellent room service dinner. »

Always a warm welcome, such a relaxing and well run hotel. We arrive tired after a days driving and always feel refreshed after a good dinner and very comfortable night’s sleep. The dogs enjoyed their dog biscuits too. I always want to spend more time there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. H., We very much appreciate your comments regarding your stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you for a new trip in Biarritz. Sincerely, Emmanuelle C., Communication & Guest Experience Manager

AccorHotels certified review
Heaitu B. Solo - 18/02/2018
« Great thalasso with delicious food! »

I came alone for a thalassotherapy... my first one.. The hotel was up to my expectations. I admired the beautiful flower arrangements at the entrance, the service made me feel really special. I had chosen a room with a full sea view and was blissed by the one that was attributed to me. A huge king + sized bed, a little balcony and great view! I signed up for the half board package with a slimming therapy, for which I benefited a nice discount ( was not initially looking for one, but got lucky :-) ) The diet menu was so delicious, I did not feel like being restrained in my eating!! The service at the restaurant was always charming and smiling. One of the waiters even remembered my name on the third day! As for the bar, I also enjoyed a nice service and ate a delicious salad that was served in a record time after I announced I had little time before the next scheduled therapy... I also abused of the concierges: living in Africa, I take advantage of my trips to Europe to order what I need online; so I had packages delivered to the hotel and even one misplaced order sent back... So even the concierges knew my name and very diligently helped me with all my deliveries...

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. B., We very much appreciate your comments regarding your stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Emmanuelle C., Communication & Guest Experience Manager

AccorHotels certified review
De L. C. Couples - 15/01/2018
« super »

tres agreable

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame Nous sommes très heureux de lire que ce premier séjour au Sofitel Biarritz a été à la hauteur de vos attentes. dans l'attente du plaisir de vous accueillir de nouveau, nous vous adressons tous nos voeux pour une Magnifique année 2018. Très cordialement Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

AccorHotels certified review
Baha B. Couples - 11/01/2018
« bahaB »

AS USUAL TREATEMENTS WAS VERY GOOD ,WELL DONE, OLKD STAFF TRAINERS ARE VERY GOOD, NEW ONE NEED MORE EXPOERIENCE AS FOR THE HOTEL ACCOMODATION AS USUAL, ROOM VERY CLEAN, BED CONFORTABLE, ROOM SERVICE GOOD, HOUSEKEEPING SERVICE IS VERY GOOD WE DONT APPRECIATE JOINING THE DIETETIC REST WITH THE NORMAL RESTAURANT, FOR BREAKFAST,LUNCH,DINER ,DIETETIC FOOD WAS MUCH BETTER BEFORE, MENU WERE MORE ATTRACTIVE, CARE WAS BETTER AT LUNCH AND DINER, BAR SERVICE NOT A LEVEL NEEDED IN SUCH HOTEL DURING THIS PERIOD, RECEPTIUON/CONCIERGE VERY GOOD SERVICE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for taking the time to tell us about your experience at the Sofitel Biarritz le Miramar Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

AccorHotels certified review
Anonymous Solo - 31/12/2017

as usual perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana B., We very much appreciate your comments regarding your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Our whole team wishes you an happy new year. Sincerely, Emmanuelle Cabannes-Mahé Communication and Guest Experience Manager

AccorHotels certified review
P. Couples - 11/12/2017
« tres agreable »

excellent week-end

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur P., Nous vous remercions d'avoir pris le temps de nous écrire à la suite de votre récent séjour au Sofitel Biarritz Le Miramar Thalassa sea & spa. Quel plaisir de lire que votre week-end parmi nous a été à la hauteur de vos attentes ! Je ne manquerai pas de partager vos compliments auprès de nos Ambassadeurs qui ont à coeur de vous faire vivre des moments d'exception. Nous espérons avoir le plaisir de vous retrouver bientôt lors d'une future halte dans la belle ville de Biarritz. Très Cordialement, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

AccorHotels certified review
Alexandre M. Couples - 11/12/2017
« Best team & great hotel »

Except for the outside builing that is not the most beautiful one, the rest of the hotel is great: entrance, rooms, spa. But the best part are the people: from reception to restaurant, bar & spa, all extremely kind and helpful & going the extra mile. Just few scenes that repeated themselves throughout the 3 days: pro-actively speaking to guests who seem to be looking for something and not only answering the question but accompanying the guests to the place they were looking for. And all in a very kind way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre M., We very much appreciate your comments regarding your first stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Kind Regards, Emmanuelle Cabannes-Mahé Communication and Guest Experience Manager

AccorHotels certified review
Mark P. Couples - 08/12/2017
« Mr P. »

Warm welcome. Pleasant hotel environment. Rooms large and well equipped. It is always nice to have a room with a sea view. I regularly use this hotel when I travel down to Portugal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark P., Thank you very much for sharing your experience following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast while you're going down to Portugal. Best Regards, Emmanuelle Cabannes-Mahé Communication and Guest Experience Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 209.00 EUR Non member rate
From 198.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 390 m Le Régina Biarritz Hôtel & Spa - MGallery by Sofitel
Le Régina Biarritz Hôtel & Spa - MGallery by Sofitel
From
From 180.00 EUR Non member rate
From 171.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 650 m Mercure Biarritz Centre Plaza Hotel
Mercure Biarritz Centre Plaza Hotel
From
From 99.00 EUR Non member rate
From 94.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 780 m Mercure Le President Biarritz Centre Hotel
Mercure Le President Biarritz Centre Hotel
From
From 89.00 EUR Non member rate
From 89.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.6 km ibis budget Biarritz Anglet
ibis budget Biarritz Anglet
From
From 54.00 EUR Non member rate
From 54.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BIARRITZ
See rates