Sofitel Biarritz le Miramar Thalassa sea & spa Hotel 5 stars

TripAdvisor rating 4.0/5 1,503 reviews
Sofitel Biarritz le Miramar Thalassa sea & spa
See on a map
+ 27 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Sea-water pool heated all year round, with panoramic view

  • Cutting edge seawater spa

  • Direct access to Miramar beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

Brunch is served every Sunday from 11am to 3pm, dedicated buffet with entertainment for children

Hotel location

Sofitel Biarritz le Miramar Thalassa sea & spa

13 rue Louison Bobet
64200
biarritz
france

Tel: +33559413000

Fax: (+33)5/59247720

Contact email

Check-in from 16h00

Check out up to 12h00

  • BIARRITZ :   14 MIRAMAR

  • By plane

    BIARRITZ PARME At 3km / 1.88 miles

  • By plane

    BORDEAUX AEROPORT At 200km / 125 miles

  • By car

    BAYONNE At 5km / 3.13 miles

  • By car

    BIARRITZ LA NEGRESSE At 4km / 2.5 miles

  • By train

    BAYONNE At 5km / 3.13 miles

  • By train

    BIARRITZ At 3km / 1.88 miles

GPS :43.487878, -1.554608

Currently, close to our hotel

Grande Plage in Biarritz, leisure

From 01/01/2019 to 31/12/2019

At 505 m

The Biarritz Lighthouse, visit

From 01/01/2010 to 31/12/2019

At 691 m

Fishing Port in Biarritz, outing

From 01/01/2019 to 31/12/2019

At 951 m

Rocher de la Vierge in Biarritz, walk

From 01/01/2019 to 31/12/2019

At 1.2 km

Our accommodations

Our 126 peaceful rooms with comfortable "MyBed" beds look out over the magnificent beach and ocean. Treat yourself to a relaxing, unforgettable break.

Superior Room with large bed or twin beds and terrace.

  • Max. number of persons: ‌3
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Classic Room with 1 large bed or twin beds and terrace.

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Superior Ocean Room with partial sea view, 1 king-size bed or twin beds.

  • Max. number of persons: ‌3
  • Area: From 31
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Luxury Room with beautiful sea view, king-size bed or twin beds, terrace.

  • Max. number of persons: ‌3
  • Area: From 31
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Family Suite, 1 king size bed or 2 single size beds, 1 sofa bed for 2 children

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Junior Suite, sea view, 1 king-size bed or twin beds, large room and lounge area.

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Prestige Suite with large terrace overlooking the ocean, 1 King Size Bed or 2 Single Beds

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Ocean/Sea view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

LE "B"

Type of cuisine: Healthy eating

Dinner becomes an intimate affair in "B" Côté Dîner. To the sound of lapping waves outside, delight in the chef's innovative twists on Basque specialties: taste sea bream with ginger and lime, followed by a platter of famed Basque sheep's cheese.

Lunch

12:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 'B' CÔTÉ BAR

Photo non contractuelle / Strictly non binding

Relax in Côté Bar, sip a cocktail and watch the waves crashing against the Roche Percée in the Bay of Biscay. On Friday evenings, listen to the sweet sounds of Jazz filter through the air. Low calorie versions of cocktails are available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 'B' CÔTÉ TERRASSE

Photo non contractuelle / Strictly non binding

Summer days on the coast can be long and lazy, so the ideal place for a snack or beverage is the poolside B Côté Terrasse. Open only in the summer, you can enjoy drinks and snacks as you gaze at the ocean from the pool and breathe in the fresh sea air.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Experience the benefits of seawater and seaweed in this Biarritz thalassotherapy hotel's unique Relaxation Lagoon and treatment pavilions. Professional therapists create sur mesure programs for detox, harmony, slimming, fitness, mother and baby, and more.

Visit the Thalassa Sea & Spa site
Thalassa Sea and Spa

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 260 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel Biarritz le Miramar Thalassa sea & spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

8,478 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,503 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Outdated luxury in beautiful location and wonderful staff service

Customer review rating 4.4/5

M O. Couples - 11/06/2019 AccorHotels certified review

Enjoyable, easy, welcoming. Hotel is in a perfect location, away from the busy section of people Grand Plage but still close to soak up the atmosphere and walk to restaurants and bars. Beautiful hotel but decor is very outdated. The service from staff was more than 5 star.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Magnifique

Customer review rating 4.4/5

Mónica O. Families - 11/06/2019 AccorHotels certified review

The staff was really very kindness and make us feel very comfortable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

An excellent hotel, we really enjoyed our 5 night stay

Customer review rating 4.4/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

Although we did not have dinner the breakfast buffet was excellent !

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

The Sofitel Biarritz was an exceptional experience.

Customer review rating 4.4/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

We arrived to a beautiful lobby with ocean view, it continued once we arrived at our room with a spectacular view of the coastline and lighthouse. We had exceptional service and spa experience. We will be back!

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Overpriced incredibly

Customer review rating 4.4/5

Fm Families - 09/06/2019 AccorHotels certified review

Staff are kind lovely Nice location Too expensive Average facility Below average for price Not coming back to stay

Customer review rating 4.4/5

Duncan M. Friends - 08/06/2019 AccorHotels certified review

Our suite overlooked the front entrance which received deliveries in the early hours of the morning hence we were awake just before 4am when we were asked if we enjoyed our stay the receptionist was less than concerned Very loud music came from one of the neighboring bedrooms which most of the guests ended up in the lobby concerned about the noise,one of the guests contacted reception it took a further 20/25 for the problem to be addressed, so my stay at your hotel was eventful for all the wrong reasons Regards Duncan M.

Beautiful room, friendly staff, very good service

Customer review rating 4.4/5

Nicola O. Families - 06/06/2019 AccorHotels certified review

Highly enjoyable. The junior suite was perfect for my family, with a stunning sea view. I loved the little touches, like bathrobes in each of my children’s sizes. The restaurant was good, as was the spa and both swimming pools. I wasn’t sure about being slightly out of town but it was a short walk and a very pleasant one.

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

SITUATION ET PRESTATIONS DE L'HOTEL EXTRAORDINAIRES

Customer review rating 4.4/5

Isabelle .. B. Couples - 03/06/2019 AccorHotels certified review

PARFAIT !

Chère Madame, Nous vous remercions d'avoir pris le temps de nous écrire à la suite de votre séjour au Sofitel Biarritz Le Miramar Thalassa sea & spa. C’est avec grand plaisir que nous lisons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir lors de votre prochain passage sur la Côte Basque pour un futur séjour détente. Bien cordialement, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Nice hotel great staff

Customer review rating 4.4/5

Keith F. Couples - 24/05/2019 AccorHotels certified review

Very much enjoyed our stay, was upgraded to a junior suite which was nice. Hotel is quite old but room was nice and had a long balcony. Lobby bar and food really good and would definitely stay again.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay among us and in particular the staff and the restaurant. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. We hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Inadequate price / quality ratio

Customer review rating 4.4/5

Alexey Families - 21/05/2019 AccorHotels certified review

There is a huge inconsistency between the way hotel is presented on the ads and the fact as it appears. All facilities are rather worn out and outdated (starting form room itself in all aspects and finishing with all SPA facilities which seemed to come form 80s). Meals were also overpriced with no comparison to average food level in town. At the same time personnel was quite helpful and behaved well except for room service which was not always on time with making up the room. Certainly the hotel needs significant renovation or significant discount in price if they consider its customers to return.

Dear Sir, Thank you for taking the time to tell us about your experience at the Sofitel Biarritz le Miramar Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your compliments regarding the staff has been communicated to all our Ambassadors who were touched by your words. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to host you again for a future stay. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Nice weekend in Biarritz

Customer review rating 4.4/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Nice staff Very good outdoor pool Rooms are a bit outdated but with a lovely view Great location

Dear Sir, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. We are glad to read that you've enjoyed this weekend among us and in particular the staff and the outdoor pool. Be assured that we are taking your remarks in consideration and will share them with the management in order to improve the quality of our services. We hope to see you again very soon. Best regards, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients
Customer review rating 4.4/5

Mary R. Couples - 14/05/2019 AccorHotels certified review

Pleasant,helpful staff. Very clean. Lovely view,pool,spa.

Dear Madam, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. We are glad to read that you particularly enjoyed the staff, the pool and the view on the ocean. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Unforgettable holidays. Relax and enjoy.

Customer review rating 4.4/5

Anna A. Families - 06/05/2019 AccorHotels certified review

Very pleasant days in cool place. So comfortable room! Especially beds. Very relax sleeping. I like the thermal swimming pools very much! Hotel service is excellent! I want back)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle C. Directrice Communication et Expérience Clients

Estupenda

Customer review rating 4.4/5

Anonymous Couples - 02/05/2019 AccorHotels certified review

.

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que uested haya disfrutado su estancia con nosotros y esperamos que su próxima visita sea tan agradable como la previa. Atentamente, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

It was a delightful 3 day stay.

Customer review rating 4.4/5

Marc C. Friends - 28/04/2019 AccorHotels certified review

Lovely hotel, very clean and well located. Comfortable room with ocean view. Beautiful spa and pool. The entire staff was very courteous and always very helpful. The breakfast buffet was excellent.

Dear Guest, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope we will have the pleasure to let you discover our fitness room with a panoramic view on the ocean during your next visit on the Bask Coast. Looking forward to host you again. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager

A Very Fine Welcoming Hotel

Customer review rating 4.4/5

Bernard Z. Couples - 26/04/2019 AccorHotels certified review

Just responding now because I arrived home just yesterday. Will be writing a personal e-mail of appreciation to Mr. Bruno Sagne to praise the professionalism and decency of Marcos Romero, Front Office Manager. I had a problem and Mr. Romero handled it immediately upon his knowledge. I was most appreciative of his help.

Dear Sir, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. We are very glad that you enjoyed the service delivered by our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope we will have the pleasure to welcome you during a future trip in the Basque Country. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Fabulous stay - great service

Customer review rating 4.4/5

Kim H. Couples - 25/04/2019 AccorHotels certified review

We had two wonderful days in Biarritz made all the better by our stay at the Miramar. The view from the room was stunning, the spa was great and breakfast was magnificent. The staff were so friendly and helpful

Dear Sir, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. We are glad to read that you enjoyed the view on the ocean, the spa, the breakfast and the staff. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. We hope that your next visit will be as pleasant as this one. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Past all expectations

Customer review rating 4.4/5

Jeffrey D. Couples - 18/04/2019 AccorHotels certified review

Couldn’t ask for anything more Everything superb

Dear Sir, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Extremely comfortable hotel in excellent location

Customer review rating 4.4/5

Malcolm E. Business - 17/04/2019 AccorHotels certified review

I have stayed in this hotel many times in recent years and the excellent standards of service were maintained.

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Comfortable if a bit dated

Customer review rating 4.4/5

Fred Couples - 04/04/2019 AccorHotels certified review

Friendly hotel staff Restaurant was ok Rooms comfortable but in need of refurbishment

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in biarritz