Hotel - Sofitel Biarritz le Miramar Thalassa Sea & Spa
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Sofitel Hotel

Sofitel Biarritz le Miramar Thalassa Sea & Spa Hotel

13 rue Louison Bobet 
64200  BIARRITZ
FRANCE

1,153 reviews
TripAdvisor Rating Based on 1,153 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Solarium
    • Tanning salon
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities
    • Golf lessons
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Parasailing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Rafting (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Paying, Nearby)
    • Quad bikes (Paying, Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H
    • Opening hours : Week-end 24H/24H

Business services

  • 4 meeting room(s)
See all services

From June 23, 2017, take advantage of our new summer menus, and our temporary "LA SUITE" bar open every evening from 6pm, with tapas, cocktails and Bulles Basques, music and lounge atmosphere.

Hotel location

Our rooms

Our 126 peaceful rooms with comfortable "MyBed" beds look out over the magnificent beach and ocean. Treat yourself to a relaxing, unforgettable break.

  • 126 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 70 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,133 reviews

Our guest reviews for Sofitel Biarritz le Miramar Thalassa Sea & Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,153 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
K. I. Families - 18/08/2017

Very pleasant. Friendly staff. I would like to specially thank the concierge, who arranged surfing lesson for my son and reserved for my family a dinner at Bistro Gourmet for 7people on that day. The dinner was perfect! We enjoyed it very much.

AccorHotels certified review
Beverly L. Families - 15/08/2017
« Disappointed »

The accommodations were fair The personnel in spa were not accommodating I felt for the price it should have been better

AccorHotels certified review
Fs Families - 12/08/2017
« FS »

Overall it was good although the restaurant choices and options need variety. Also the television channels for English were not attractive. The hotel offers no services to the beach which was also inconvenient.

AccorHotels certified review
Carlos A. S. Couples - 10/08/2017
« Extremely good service. »

Very attentive staff. They are always ready to help you.

AccorHotels certified review
Jose Families - 08/08/2017
« Very good experience, bit expensive »

Good hotel, no shops/bar/restaurants around but 10m walking. I consider extremely expensive to pay 35eur/night for the parking services within the premises and 25eur outside. Not helpful if people want to go with their own car.

AccorHotels certified review
Johanna Couples - 08/08/2017
« Good facilities »

Concierge and reception personnel is very frendly and helpful. Room was nice and clean with great bed. Fitness room is very well equipped. Outdoor pool is very nice and having a very nice view to the beach. There is bar service by the pool. We ordered two times two large beers; first time we got beers in plastic cups and second time we got much more bigger glasses (in real glass). The price was however the same as for first order. We felt a bit cheated for paying same amount for different sizes. This is of course just a small issue, but we expect even quality of service in such high ranked hotel.

AccorHotels certified review
Grainne F. Couples - 27/07/2017
« Luxury »

From the moment we walked through the doors we were treated like valued guests. Sergei took our luggage, Ruth checked us in, Emma introduced herself and said she was available for any queries. Gilles brought us to our room. From the moment we checked in to the moment we checked out we felt special. All staff greeted us on contact and offered outstanding service. The lady at the indoor pool and the young man in the exterior pool were so attentive. I thoroughly enjoyed my stay.

AccorHotels certified review
Anonymous Couples - 26/07/2017
« an enjoyable stay »

STaff were very friendly and helpful throughout the hotel. Room was clean and bed was very comfortable. Pool and surrounds were excellent. Breakfast was very good also.

AccorHotels certified review
A G. Families - 25/07/2017
« Excellent hotel, in a fantastic location »

This was our second visit to this hotel. It's got something for all the family, with a large outdoor pool and access to the beach (which has great waves for older kids). The hotel is a short walk from the shops/cafes/bars etc or you can get on a free shuttle bus (bus stop just outside the hotel). All the staff are very friendly and knowledgeable. The spa and beauty facilities look amazing, but I did not use them. The bedrooms are spacious and the beds are divine, the most comfortable hotel bed we've ever slept in! The rooms we stayed in are a little 'tired' and the spacious balconies were also in need of some renovation, that said, it did not affect our enjoyment. We love this hotel and will be staying again in the summer of 2018, making it our third visit.

AccorHotels certified review
Katie A. Friends - 23/07/2017
« Disappointing »

The setting was beautiful. The potential was there - but unfortunately we were hugely disappointed, by and large, by the service provided by the Staff at this hotel. Bar and waiting staff were rude and the hotel reception and concierge staff no better.

AccorHotels certified review
Mr S. L. Couples - 23/07/2017
« Mr L. »

We enjoyed our room and were very impressed with polite and helpful staff in the restaurant and at the front of house. We had a very good meal in the restaurant, used the pool and the gym. All were excellent facilities.

AccorHotels certified review
Anonymous Couples - 21/07/2017
« Slightly disappointing »

We paid what I thought was quite a lot of money for a room configured as a disbled room with no bath and a balcony overlooking the street

AccorHotels certified review
Unhappy Families - 19/07/2017
« Unhappy »

Checked in at 11pm from a long flight. Customer service was terrible - from checking in, calling for help at the desk, and checking out. Would never stay again

AccorHotels certified review
Kevin M. Families - 18/07/2017
« Luxurious, comfortable, great location, outstanding staff - all "very Sofitel". »

From the receptionist to the garage "chauffeur " to the chamber maids, the restaurant, pool and thalassotherapy staff we were treated with the utmost courtesy and efficiency. We loved the ultra comfortable beds, our room with pool terrace and its proximity to the rooms of our son, daughter in law and granddaughters.

AccorHotels certified review
Samuel R. Families - 16/07/2017
« The room was filled with windy noise. »

Our room sounded like we were in a wind tunnel. We were told that's it was because we were facing the ocean. Another guest with an ocean view did not experience this. In the hallway outside our room and by the elevators the wind was howling. We were made to feel that something was wrong with us.

AccorHotels certified review
Guest Couples - 14/07/2017
« guest »

The first 30 seconds matter and in this case they soured our whole experience. We arrived @ 3.30pm for a 4pm checkin. We were told our rooms would be ready @4pm so we waited. Please note - nowhere else in the world have we ever had checkins for 4pm. When 4pm arrived we were told that we needed to wait 10 more minutes. Eventually @ 418pm we were in our room. The staff were extremely unfriendly and I find it extraordinary that there are 8 staff in Reception and NOT busy. We find it extraordinary that housekeeping still needed all this extra time to 'finish' our room.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Delightful hotel »

We loved the view from our room and how quite our room was. The bed was very comfortable. One night we asked the concierge for a dinner reservation. When we arrived, the restaurant did not have the reservation. This was disappointing. I think the concierge forgot to follow through with the reservation.

AccorHotels certified review
Amale Friends - 11/07/2017
« The service was perfect »

Very warm welcome

AccorHotels certified review
A.b. Friends - 10/07/2017
« Good facilities, poor service »

Room OK, balcony not great. Spa good. Pool fine. Restaurant service poor. Concierge service poor.

AccorHotels certified review
Jessica B. Couples - 08/07/2017
« A beautiful hotel with great service! »

The staff were very friendly and helpful. The room was great and the bed incredibly comfortable.

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