Hotel - The Sebel Melbourne Flinders Lane
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The Sebel Hotel

The Sebel Melbourne Flinders Lane

321 Flinders Lane 
3000  MELBOURNE
AUSTRALIA

549 reviews
TripAdvisor Rating Based on 549 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage
  • Babysitting on request  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping (Nearby)
    • Currency exchange (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Grass tennis court (Nearby)
  • Bicycle hire facilities  (Nearby)

Business services

  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 59 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Printer
    • Full kitchen
    • Iron in room
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our guest reviews for The Sebel Melbourne Flinders Lane

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 549 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 19/04/2017
« Easter stay at the Sebel Melbounre »

We were very happy with the accommodation which was upgraded prior to our arrival. The only detraction is the fact that there isn't a dining area and that room service is only available Monday to Friday.

Our hotel has responded to the review
Our hotel has responded to the review

Hi F4633EJjenniferp, Thank you for taking the time to share your review with us. It was lovely to read that you were happy with the accommodation. In relation to dining options we have room service breakfast available Monday to Saturday and room service dinner available Monday to Friday. There is a 24 hour pizza venue near by that will also deliver if the offered dining hours don't cater to your needs as well as many dining options nearby. We hope that you get the opportunity to stay with us again soon.

TripAdvisor review
Solo travel - 27/03/2017
« A somewhat mixed experience »

I have stayed at the Sebel Flinders Lane a few times now. Essentially it is not a hotel so much as a collection of well appointed residences. There is very little by way of service (the bar which used to be there has now been closed and turned into an Accor Vacation Club sales centre). The Internet quality is frankly appalling and is 'looked after' remotely by an outsourced supplier, who readily admits the problems on the phone when contacted. So, for a self-catering, 'Internet free' stay, it is perfect, but for guests like myself who expect something different when travelling on business, it is no longer suitable . Essentially, it needs a service level upgrade to bring the quality of the overall experience up to that of the rooms themselves.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Visitor951, Thank you for taking the time to share your review with us. I'm sorry to read that you don't feel that our property can catering to your needs any longer. As you mentioned we are self-catered apartments that give you the opportunity to be independent and self cater but at the same time we are spoilt for choice with the number of dining options near to our hotel. We do have room service breakfast and dinner options if you would like to order into your room. If you do wish to return to stay with us in the future I would be more than happy to assist you with your reservation and do all that we can to make your stay a comfortable one. Kind regards Sandy Crothers General Manager

TripAdvisor review
Solo travel - 16/03/2017
« Excellent accom and good location »

The Sebel Melbourne in Flinders Lane has beautiful apartment accommodation, very quiet and the location is excellent. Would recommend at any time. We always enjoy our stay at the Sebel as we find the location is close to all the shops, trams and just a 5 minute walk to Flinders St station.

Our hotel has responded to the review
Our hotel has responded to the review

Hi rosemary51_10, Thank you for choosing to stay with us again whilst you were in Melbourne and thank you for the recommendation for others to stay with us as well. We hope you get the opportunity to stay with us again in the near future.

TripAdvisor review
Business - 13/03/2017
« Gorgeous hotel with a boutique feel »

Highly recommend to Accor members to stay here. The staff were really lovely and looked after us very well, including upgrading the room so there was more space because I had a colleague staying who was on the sofa bed. Will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Hi annaF6167GZ, It was great to read that you enjoyed your stay with us and found the room to be spacious. I hope you had a productive stay (assuming that you were staying for work) and managed to get some time for retail therapy. Thank you for sharing your review and choosing to stay with us again next time you are in Melbourne.

TripAdvisor review
Couples - 10/03/2017
« Great stay! »

Great staff! Great position! Great hotel! Although this hotel is dated it is still extremely stylish and comfortable. I believe it is in the middle of refurbishment so it will be even better. It is so quiet even though it is in the heart of the city and so close to Everything. We would definitely recommend this hotel amend will be staying there again soon ourselves. The only drawback is that there is no restaurant. But there are so many eating places on the doorstep that this is not really a problem. Coles and Woolworths are also around the corner so the self caterer can easily use the in room kitchen to cook up a storm!

Our hotel has responded to the review
Our hotel has responded to the review

Hi joyd525, Thank you for taking the time to share this lovely review with us. You mentioned a refurb....we have recently refurbished our hotel courtyard installing new tables and chairs, planter boxes and BBQ as well as doing up the hotel reception and public bathrooms. In a few months we will begin a soft refurbishment within the rooms (don't worry no noise) as it will be painting, replacing cushions etc.... If you plan to return after June then you will get to see the changes that have taken place. We look forward to seeing you then.

TripAdvisor review
Couples - 16/02/2017
« Great Suite »

Nice room layout, comfortable in a good location. Very pleasant stay and in a good location close to all Melbourne CBD facilities. Service was prompt and check in and check out was a breeze with being able to prepay our stay

Our hotel has responded to the review
Our hotel has responded to the review

Hi Marten J, Thank you for sharing your feedback with us. We're pleased that you enjoyed your stay and found the location and service to meet your needs. We hope to see you again soon.

TripAdvisor review
Helen L Couples - 26/01/2017
« Wonderful boutique hotel »

We stayed at the Sebel for six nights during the Australian Open and as usual had a great stay. This is an excellently located property, small, very quiet and close to trams and trains as well as the main shopping district. The suites are very spacious and comfortable, most with views over or adjoining a pretty courtyard. The staff are fantastic and always smiling and helpful which creates a friendly and warm ambience to the hotel. This is our favourite place to stay in Melbourne.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Helen L, Thank you for classifying us as your "favourite place to stay in Melbourne". It was lovely to read that you enjoyed your stay as well as your time at the tennis. The staff will be pleased to hear of your feedback in relation to the customer service that you received. We look forward to welcoming you back again soon.

TripAdvisor review
Family - 28/10/2016
« Good location and rooms! »

The apartment was good, quite spacious and kitchen was good to make our own food. The staff are good and helpful. They helped us change our room as there was some smell in the first room. But they are a bit understaffed. I had to use the luggage trolley at both checkin and checkout which was a bit inconvenient.

Our hotel has responded to the review
Our hotel has responded to the review

Hi atishmohonot, Thank you for sharing your feedback with us. It was pleasing to read that the staff where accommodating when you requested to move rooms, I'm pleased that we were able to assist with this. In relation to staffing we generally run with 2 staff per shift so it can get a little frantic when we hit "peak hour" within the hotel. Being an apartment complex we don't offer the typical concierge service but we do all that we can to assist guests as requested. We hope that next time you are in Melbourne that you choose to stay with us again.

TripAdvisor review
Couples - 05/10/2016
« Sebel Flinders Lane »

It was quite a nice property and the location in the Melbourne CBD was great. There were renovations happening while we were there and you cannot order breakfast on Sundays. The room it self was large and well appointed. We would stay again for the location alone but we would wait until the renovations were completed.

Our hotel has responded to the review
Our hotel has responded to the review

Hi kirrilysp, Thank you for your review. We're pleased that you liked our hotel and plan to stay again (once renovations are completed). We have finished stage 1 on ground floor and we are loving our new reception desk, new public bathrooms and also the relocation of our Sales Office from Level 6 to Ground Level. We are now converting the Sales Office on Level 6 to a new apartment which is very exciting. This should be completed in the next few weeks. We look forward to welcoming you back soon.

TripAdvisor review
Business - 25/05/2016
« feels like home »

Quality, spacious, and privacy. I stayed for 8 nights in May in a King 1Br suite. We have been here before but not for many years. Since the last stay there has been a revamp. every thing is matching and tied together. VERY comfy bed, had a few well behaved friends up for a meal and plenty of space. The staff were really friendly and helpful. You only get the occasional service here, but seriously I would not change the towels every day at home and the air con meant they dried well. only down side is the cleaning staff thought it a good idea to replace the soap / shampoo / loo paper that was not totally used, which goes against the grain for sustainability. 2 element stove, m/w, d/w all r4eally helpful :) There is a decent woolies metro 100m away in Elizabeth St (and also a tram terminus if needed), Flinders St station 400m away, 2 hairdressers around the corner, not 1 but TWO dumpling houses across the street (they are great and do t/a), as well as a number of other eating houses, Bourke St Mall 3 blocks away and Degraves St, and other associated vibrant eating houses about 250m away - what more could you want??? Highly recommended. normally a bit ex-ey though :( I bought on sale in January and had much better digs than friends who were in similar priced accommodation at the time :) :) :) Best thing of all was the husband having a conference the same week in the same city and same conference centre so had someone to share the experience with!

Our hotel has responded to the review
Our hotel has responded to the review

Hi mousey84, Thank you for your fantastic review and for taking the time to share this with us. It was great to read that you enjoyed the apartment and all it had to offer. It seems that you did also make the most of some of the great dining options within very close walking distance to the hotel which is great. I hope yourself and your husband had a great week at your respective conferences. Next time you come to stay it will have to be for purely leisure purposes so you really make the most of the location and surrounding area :)

TripAdvisor review
Friends getaway - 08/05/2016
« Marvellous in Melbourne »

A wonderful location, great facilities, excellent cafes and shops nearby. Also close to a range of transport options. The best thing about the Sebel, Flinders Lane though is the welcoming and helpful staff - nothing is too much trouble. Suggest asking for a high level room as lower levels are quite dark. Not a huge issue for us because most of the time was spent out.

Our hotel has responded to the review
Our hotel has responded to the review

Hi TaupoTripper, Thank you for the lovely review. It sounds like you had a wonderful time while you were in Melbourne. It was pleasing to read that the staff were welcoming and helpful during your stay, we do pride ourselves in our customer service so it is always lovely to receive this feedback. We look forward to welcoming you back to the hotel in the future.

TripAdvisor review
Business - 21/04/2016
« Right at the heart of the action »

The location of this small and convenient apartment hotel is perfect for most business travelers. It is located right in the heart of the city and within a comfortable walk to all points of interest in all directions. The apartments are very spacious, comfortable and well appointed. There is no restaurant or pool but there are plenty of eateries nearby, as well as supermarkets so you can self cater. Rooms are not serviced for short stays but if you stay a week you get one service.

Our hotel has responded to the review
Our hotel has responded to the review

Hi driverrolf, Thank you for taking the time to share your review with us. It sounds like you had a lovely stay and made the most of the location of the hotel. As you stated there are many dining places near by and we now have 2 supermarkets within Elizabeth Street for you to pick up any essentials so you can self cater if you choose to. We hope that you get the opportunity to return to stay with us in the future.

TripAdvisor review
Couples - 13/04/2016
« Very nice apartment style accomodation, excellent location »

While an apartment style hotel, the decor at the Sebel was lovely, with some great services such as valet parking and external restaurants as room service. But the real winner is the location! Close to trams, flinders street station, burke street mall....what a fabulous spot. My husband works in Melbourne often and has committed to change hotels for future stays given how much we enjoyed our stay. Excellent spot, excellent price.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience with us. It sounds like you really got to experience all that Melbourne has to offer, with our location making it very easy to get around. It is always a pleasure to receive such positive feedback and we look forward to seeing you and your husband in the future and hope your next stay will be as pleasant as the previous one. Thank you again for taking the time to complete this review. The Sebel Team

TripAdvisor review
Family - 29/02/2016
« Great stay »

We celebrated my Husband Sister's Birthday and stayed at this lovely apartment. They have a nice Nespresso Coffe Machine in the Foyer area and The apartments are in a Great location. We walked to the Sofitel and had a wonderful dinner there.

Our hotel has responded to the review
Our hotel has responded to the review

Hi maryscairns, Happy birthday to your husband's sister, we hope she had a great day!! We're pleased that you enjoyed your stay with us and had the opportunity to dine at the Sofitel. The views from there are amazing. We hope that you get the chance to stay with us again in the near future.

TripAdvisor review
Couples - 22/02/2016
« Pleasant stay in a nice apartment »

Centrally loacated, close to station, within walking distance to Southern Cross Station, situated in a quiet area. EFFICIENT checkin Spacious accommodation n well equipped kitchen. Would stay here again and highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Hi weelian, Thank you for posting your lovely review. We would love for you to stay with us again and thank you for the recommendation.

TripAdvisor review
Business - 24/01/2016
« Poor front of counter service »

This is a nice hotel in a great location and I am a regular visitor At a recent stay, apon checkout I asked the front of counter person (male) to book me into the identical room the following week (I already had a room booked at the hotel) - this room was a perfect room for 3 people Apron arrival the following week I had a totally different room, which was cramp for 3 people, and I don't think this guy even tried to arrange the same room or even pass on my request; if he did then the very efficient ladies on the front counter new nothing about my request. I think it was all too hard so he just didn't pass on my request - very disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Hi RJB255355, Thank you for taking the time to post your review. It seems from reading your review that there has been a communication breakdown which I sincerely apologise for. If you have any future bookings or would like to make any future bookings then I would be more than happy to personally assist with these. You are welcome to contact me at the hotel or email me with your requests, the hotel reception staff can provide you with my details. We hope to welcome you back to the hotel in the future. Kind regards Sandy Crothers

TripAdvisor review
Family - 24/12/2015
« Most memorable stay in Melbourne »

We have stayed at 2 hotels during our visit to Melbourne but liked it much more in Sebel Flinders Lane. Enough space for three of us with a kid. We've got a one bedroom apartment with kitchen facility. Laundry is free located at 7th floor. Free wifi. Convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Hi hh295, It was great to read that we are your favourite hotel in Melbourne (so far :)) Thank you for providing us with this feedback, we will pass it on to our staff which I'm sure they will be happy to hear.

TripAdvisor review
Couples - 27/10/2015
« excellent location »

Excellent location. very spacious apartment. Staff very accommodating and helpful . great having Nespresso coffee machine in guest lounge and also bowl friut at reception . Apartments are suitable for everyone from fsmilies to couples

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Mwomble, Thank you for taking the time to write your lovely review. It was great to read that you found the apartment to be comfortable and spacious. As you noted the rooms are suitable for families and couples. We also have corporate guests who are traveling for business who want a bit more space than a standard hotel room. We hope to welcome you back to the hotel in the new year.

TripAdvisor review
Ennestynturner Business - 11/10/2015
« Clean, Comfortable and Close »

Hotel was in very convenient location, with clean comfortable rooms. Staff were very helpful in accommodating my needs with respect to late checkout, and car parking with respect to schedule changes with my meetings. Definately consider again.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ennestynt, Thank you for taking the time to tell us about your stay. I'm pleased that we could accommodate your needs in relation to a late check out and the car parking. Next time you will need to come for a holiday rather than work. We look forward to welcoming you back to the hotel in the future.

TripAdvisor review
Aligperth Couples - 16/09/2015
« Excellent facilities and location »

Excellent facilities and location. Very helpful receptionist. The lounge area was occupied with a complimentary coffee machine which we found it very useful. Great location and easy to access CBD area.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Aligperth, Thank you for your lovely review. I'm pleased you found the staff to be helpful, we are here to assist where we can. As you pointed out Lounge 321 is located on the ground floor of the hotel, this is open daily for you to take some time out and relax with a coffee and the paper before you head out for your next adventure. We hope that you will get the chance to return to Melbourne in the near future to stay with us again.

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