Hotel - The Sebel Melbourne Flinders Lane
The Sebel Hotel The Sebel Hotel

The Sebel Melbourne Flinders Lane

4.5/5 644 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping  (Nearby)
    • Currency exchange (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Well-being
    • Massage
    • Sauna
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Grass tennis court (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Room service

Business services

  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 60 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Printer
    • Iron in room
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings
4.6/5 AccorHotels Rating 4,897 reviews

Our guest reviews for The Sebel Melbourne Flinders Lane

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 644 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Amanda Friends - 12/10/2018 AccorHotels certified review
« Rooms were beautiful and staff were helpful »

The rooms were beautiful and staff were helpful, how ever there was no restaurant, and only seen staff at check in and check out. I guess we are use to staying somewhere with s restraint and welcome drinks

Frances S. Couples - 12/10/2018 AccorHotels certified review
« Ticks all the boxes »

Staff very helpful. Due to injury, asked if there was a possibility of getting our room at an earlier time, as we had travelled from Tasmania on the ferry, staff very helpful and contacted us as soon as the room was available. Travelled with our car, and carried our bicycles to attend a cycling event, staff very helpful at finding a place to store our bicycles, also happy to give us an early morning wake up call on the morning of our cycling event.

Danny P. Couples - 12/10/2018 AccorHotels certified review
« Satisfied »

The Hotel is well-located near to various amenities such as transport, restaurants and shops. It is also nearer Melbourne's attractions such as Sea-Life

Elizabeth O. Couples - 11/10/2018 AccorHotels certified review

Right in heart of city and just had to cross the road to a little cafe called The Cuff to eat and get the best coffee in the city:) Very happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, Thank you for taking the time to post your review regarding The Sebel Melbourne Flinders Lane. It sounds like you had a lovely stay with us and got to enjoy the area around. We hope your next visit will be as pleasant as the previous one and look forward to welcoming you back at The Sebel. Kind Regards, Ashley Gorrell General Manager

David C. Families - 11/10/2018 AccorHotels certified review
« Nice amenities, however the receptionist was extremely rude upon check-in. »

As an Accor member, I have stayed at Sebel Flinders Lane before and had a tremendous experience. The staff were very pleasant and helpful. Sadly, our experience was poor when we checked in recently. The staff member upon check-in was quite rude and made me and my wife feel unwelcome. We value our Accor Membership and have always had pleasant experiences at Accor properties in the past, however unlikely to stay at Sebel Flinders Lane again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to tell us about your experience at the The Sebel Melbourne Flinders Lane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We pride ourselves on providing exceptional customer service, so to hear that this has not been the case, is very surprising. I will be sure to address all the team and re-affirm our commitment to quality service. We hope that you give us an opportunity to serve you better in the future. Kind Regards, Ashley Gorrell General Manager

Farah M. Solo - 11/10/2018 AccorHotels certified review
« MS »

As I was booked by Accorhotel my room didn’t clean and I had to go to done stairs to ask for everything and towels was not provided either !!

Steven Y. Couples - 11/10/2018 AccorHotels certified review
« Fantastic location and decent size room »

Staff was accommodating when we rang for requests. Coffee was a nice touch but most of the time the milk had run out. There should be frying pans in the room, as there was only 1 pot in the room and all these utensils that was provided which you could not use unless you had an frying pan. Luckily we were given one to borrow and that helped cooking in our room. One final criticism, the dryer had not had the lint collector cleaned as there was a 1cm thick lint when we went to use it. Someone should check that this was cleaned daily as this could have caught fire if left unattended when the dryer was in use.

Garry Couples - 11/10/2018 AccorHotels certified review
« Stylish »

Exactly as I would expect from a hotel of this quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Flinders Lane. Thank you for sharing your experience with the team, it was our pleasure to have been of service. We hope your next visit will be as pleasant as the previous one and look forward to welcoming you back at The Sebel. Kind Regards, Ashley Gorrell General Manager

Sandra D. Friends - 10/10/2018 AccorHotels certified review
« Sandra D »

My room was lovely and vey spacious. It made the evenings comfy after a hard day shopping, walking and sightseeing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Flinders Lane. Thank you for sharing your experience with the team, it was our pleasure to have been of service. Hopefully you had success with your shopping. We look forward to welcoming you back at The Sebel. Kind Regards, Ashley Gorrell General Manager

Sharee Families - 10/10/2018 AccorHotels certified review
« Loved our room, large & luxurious. »

The hotel is lovely and our room was fabulous. Love the decor and the size of our room. View onto Little Collins street was average. Staff were hit and miss. Great location, very central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharee, Thank you for taking the time to post your review regarding The Sebel Melbourne Flinders Lane. It looks like you had a lovely stay with us. Unfortunately, we cannot do much with the view. We hope to see you again in the near future. Kind Regards, Ashley Gorrell General Manager

Garry Couples - 10/10/2018 AccorHotels certified review
« Location with quality appointments. »

Very comfortable in a great location. Everything handy. Supermarkets, transport, restaurants/cafes and shops. Despite the weather, the courtyard access was delightful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry, Thank you for taking the time to post your review regarding The Sebel Melbourne Flinders Lane. It sounds like you had a lovely stay with us and got to enjoy the area around. We hope that you get the opportunity to stay with us again in the near future. Kind Regards, Ashley Gorrell General Manager

Tj Solo - 10/10/2018 AccorHotels certified review
« Home away from Home »

Best experience the hotel was in a great location, clean and my room was very spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear TJ, Thank you for sharing your wonderful experience with the team, it was our pleasure to have been of service. We look forward to welcoming you 'home' for future visits at The Sebel Melbourne. Kind Regards, Ashley Gorrell General Manager

Karen D. Families - 10/10/2018 AccorHotels certified review
« very friendly and accommodating »

The hotel Room was Beautiful and clean the staff were very friendly and helpful...would recommend this hotel to family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Flinders Lane. Thank you for sharing your experience with the team, it was our pleasure to have been of service. We hope your next visit will be as pleasant as the previous one and look forward to welcoming you back at The Sebel. Kind Regards, Ashley Gorrell General Manager

Sue Couples - 10/10/2018 AccorHotels certified review
« Adequate »

Accommodation very good. Lack of natural light not a plus for us. Bathroom tiles a touch slippery. Foxtel issue with no 501 channel. Nowhere to have a meal or drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Flinders Lane. It is always a pleasure to receive constructive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, one of the digital boxes used for Foxtel failed and we lost four channels for a short period. This has now been rectified. I apologise for any inconvenience caused. Thank you again for sharing your experience and we hope to see you again in the future. Kind Regards, Ashley Gorrell General Manager

Rory Business - 10/10/2018 AccorHotels certified review
« Faultless »

Could not fault accommodation or service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rory, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Flinders Lane. Thank you for sharing your experience with the team, it was our pleasure to have been of service. We hope your next visit will be as pleasant as the previous one and look forward to welcoming you back at The Sebel. Kind Regards, Ashley Gorrell General Manager

Chyanne F. Families - 09/10/2018 AccorHotels certified review
« Clean comfortable with great service »

We had a great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chyanne, Thank you for letting us know about your recent stay at The Sebel Melbourne Flinders Lane. It is great to see that you enjoyed your time with us and we were able to accommodate your needs. We look forward to welcoming you back for future visits. Kind Regards, Ashley Gorrell General Manager

Bronwyn M. Families - 09/10/2018 AccorHotels certified review
« Always happy ... perfect location »

Clean & well appointed. Fantastic location. Our choice when staying in Melbourne. Only disappointment is no onsite cafe/restaurant .... wayyyy overdue

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronwyn, It is great to have you back staying with us again. We actually had a restaurant and bar but it was removed due to a lack of patronage. No surprise with all the cafes and bars within walking distance. We are glad that your stay this time was as good as the previous ones and we look forward to welcoming you back again for your next visit. Kind Regards, Ashley Gorrell General Manager

Bed V. C. L. T. W. B. N. R. H. N. W. V. N. R. Couples - 09/10/2018 AccorHotels certified review
« Kim M. »

Avery pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Flinders Lane. Thank you for sharing your experience with the team, it was our pleasure to have been of service. We hope your next visit will be as pleasant as the previous one and look forward to welcoming you back at The Sebel. Kind Regards, Ashley Gorrell General Manager

Jill Couples - 08/10/2018 AccorHotels certified review
« Welcoming and comfortable. »

Relaxing and quiet, even though in the middle of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill, Thank you for letting us know about your recent stay at The Sebel Melbourne Flinders Lane. It is great to see that you had a relaxing stay with us and we were able to accommodate your needs. We look forward to welcoming you back for future visits. Kind Regards, Ashley Gorrell General Manager

David E. Families - 07/10/2018 AccorHotels certified review
« Room was good but wasn't cleaned on the second day. »

Room wasn't cleaned on the second day so rubbish was overflowing and had to use wet towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to tell us about your experience at the The Sebel Melbourne Flinders Lane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As the Apartments are self-contained, we do not service the rooms daily. That should have been explained on arrival, I apologise if it was not. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ashley Gorrell General Manager

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