Hotel - Novotel Campo Grande
Novotel Hotel Novotel Hotel

Novotel Campo Grande Hotel

4.0/5 777 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,485 reviews

Our guest reviews for Novotel Campo Grande

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 777 reviews
Ederval C. Business - 03/09/2018 AccorHotels certified review
« Too much Noise »

In have been at the hotel a couple of time and the services went down. On arrival the services was ok but not the standard that l have in Munich for example couple if month ago. But you get in the tight corridor with trolley of the housekeeper cleaning doesn't look like the Novo Hotel that l know. Bedside that the hotel support to be quite because you have lots of businnes promote that works but not full of people singing and partying from early evening till later. I really don't think the hotel is in the standard that l know. Thanks a lot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ederval, Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Elias L. Business - 06/08/2018 AccorHotels certified review
« I'm Felt good »

Excellent breakfest and confortante apartment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elias L., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Daniella L. Families - 06/08/2018 AccorHotels certified review
« Atendeu as expectativas »

Simples e pratico com preco justo

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Marcio Agradecemos que tenha nos avaliado no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Caso queira compartilhar sua experiência com outros clientes, fique à vontade para deixar seu comentário em nossa página no www.tripadvisor.com.br. Temos certeza de outros clientes apreciarão seus comentários. Segue link direto: https://www.tripadvisor.com.br/Hotel_Review-g303369-d307262-Reviews-Novotel_Campo_Grande-Campo_Grande_State_of_Mato_Grosso_do_Sul.html Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Colin M. Families - 05/08/2018 AccorHotels certified review

Very good experience, the staff were e xtremely helpful and made our stay enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin M., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Jessica Solo - 25/07/2018 AccorHotels certified review
« Lovely welcome, delicious breakfast »

I very much enjoyed my stay, the room Was very nice. The hotel staff were lovely and the breakfast was amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica Helen, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

George L. Business - 21/07/2018 AccorHotels certified review
« Good Hotel »

Nice breakfast and comfortable rooms. The only issue was after the shower the bathroom had been completely flooded. Probably a leak in shower glass.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George Roberto, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Ben Business - 13/06/2018 AccorHotels certified review
« Great place and top chef! »

Im a regular visitor to Novotel campo grande, why?...., because the rooms are very comfortable and it feels like home with all the very helpful and friendly staff. Recently the food has also vastly improved and I eat more lunches and dinner their than I did before. Saturday is fantastic!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben G., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Joao M. Business - 21/05/2018 AccorHotels certified review
« Good rooms »

Nice employees and nice meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joao M., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

George L. Business - 23/03/2018 AccorHotels certified review
« Good Stay »

The rooms are comfortable. The breakfast is very good. The bed is very comfortable. Wifi ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George Roberto, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Leif S. Business - 14/03/2018 AccorHotels certified review
« Everything was ok, nothing special but everything was working fine »

It was without problems only drawback was that the Gym was out of function

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leif S., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Bruno Business - 15/02/2018 AccorHotels certified review
« Nice stay »

fair room, not that updated, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor.Bruno Jose, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Maria C. C. C. Families - 08/02/2018 AccorHotels certified review
« Aconchego »

Agradavel

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhora.Maria Carla, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Oreste F. Families - 29/12/2017 AccorHotels certified review
« Very good »

The staff is lovely and careful from checking to checkout. Room was clean and confortável. We will come back.

Thiago R. Business - 01/12/2017 AccorHotels certified review
« Good option in Campo Grande »

The room and food services were very good. I was in a room that was at the end of a hall and in the morning it was very noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor.Thiago, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Business - 13/11/2017 TripAdvisor review
« Nice stay »

That's a good hotel as the atmosphere is very pleasant. Good service and kind staff. Nice breakfast with a large variety. Good amenities provided in the rooms. The neighborhood is quiet and a wonderful place for a walk.

Lucas L. Business - 10/11/2017 AccorHotels certified review
« No Parking Space »

The hotel was holding some kind of event during the days of my stay and the visitors were using the guest parking lot. I was not able to park my car safely at the parking lot, having to leave it on the street behind the hotel. This was the first time ever I was not able to park my car at the hotel parking lot or any other pointed location. I had no support from the hotel personnel other than, "you can use the other hotel parking lot" (which was also full)" or "this is a safe area". It was a very sad situation and could have been better approached by having the visitors using the street and not the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucas De L., Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Patricia Business - 06/11/2017 AccorHotels certified review

Sensacional

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhora.Patricia , Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Pablo Business - 16/10/2017 AccorHotels certified review
« Practice! »

Good price-performance ratio.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor.Pablo, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Edson Basilio Gerente Geral Novotel, ibis e ibis Budget Campo Grande

Cleriston R. Business - 04/10/2017 AccorHotels certified review

satisfatoria

Anonymous Friends - 04/10/2017 AccorHotels certified review

Satisfactoria

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