Novotel Campo Grande Hotel 4 stars

TripAdvisor rating 4.0/5 806 reviews
Novotel Campo Grande
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Room 1

Number of guests
Children's age
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Hotel extras

  • Close to Parque dos Poderes and Parque das Nações Indígenas

  • Polite and attentive service

  • Restaurant serving traditional dishes and Feijoada on Saturdays

  • Beautiful swimming pool with sun loungers

  • Comfort and design, fully equipped for business

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing (Nearby)
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555
Jardin Copacabana
CAMPO GRANDE - MS
79031960
campo grande
brazil

Tel: +556721065900

Fax: (+55)6721065900

Contact email

Check-in from 12h00

Check out up to 12h00

  • ESTRELA DALVA :  

  • PARQUE DOS PODERES :  

  • By plane

    CAMPO GRANDE At 12km / 7.46 miles

GPS :-20.44784, -54.570782

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Suite - 1 king-size bed

  • Max. number of persons: x2
  • Area: From 44
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Apartment with a double bed.

  • Max. number of persons: x2
  • Area: From 22
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room, two Single Beds

  • Max. number of persons: x2
  • Area: From 22
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Superior Apartment with a double bed and sofa bed

  • Max. number of persons: x4
  • Area: From 22
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 22
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 22
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANTE 365

Type of cuisine: International

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 128 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 100 people

Find out more
Novotel Campo Grande Meeting Room

Our guest reviews for
Novotel Campo Grande

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,232 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

806 reviews

Customer review rating 4.4/5

Ana Solo - 03/05/2019 AccorHotels certified review

Confortable!

Exmo Senhora. Ana Coroline, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Disappointing - lack of trust

Customer review rating 4.4/5

Paula B. &. C. F. Business - 25/04/2019 AccorHotels certified review

Front desk helpful and attentive. Room is good. External area very pleasant. Breakfast is ok, missed fresh pressed orange juice, a product that is offered by any simple "Pousada" in Brazil. The disappointing part is related to missed products in the bathroom, that "disappeared". We forgot 3 products in the shower: a shampoo, a conditioner and a brand new Dove liquid soap. The next day of our check-out I called the hotel saying the room I was and describing these 3 products. As we were going to return to the city of Campo Grande within 3 days, I planned to pick those up. To my surprise only the shampoo was found. I talked in person with the Governance Manager, Patricia, that said to me that the room maid was asked and declared that it was not there. She also said this employee is working for them for 2 yrs and has even found a valuable item and returned. Then she started to ask me about the Dove product I guess for the hotel to buy it and send it me, but I said I didn't need the hotel to purchase it. I just felt it was a complete lack of trust, as client, to know that at Campo Grande Novotel , if I forget anything in the hotel room, a minor or major thing, there is big probability that I am never going to get it back.

Dear Colin Richard, Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Wonderful Staff

Customer review rating 4.4/5

Philip Solo - 19/04/2019 AccorHotels certified review

The staff made me feel very welcome and were particularly helpful when I had questions relating to a weeding which I attended

Dear Philip W., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Very nice hotel

Customer review rating 4.4/5

Anonymous Friends - 18/04/2019 AccorHotels certified review

Nice hotel. Good food. Good facilities.

Dear Cherylin Ann F., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande
Customer review rating 4.4/5

Juliana P. Families - 09/04/2019 AccorHotels certified review

All hotel staff was extremely pleasing and thoughtful. Everything was spotless. thank you!

Dear Juliana Brancato, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

NovoTel

Customer review rating 4.4/5

Ricardo Business - 05/04/2019 AccorHotels certified review

Excelente

Exmo Senhor. Ricardo Oliveira, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Very good

Customer review rating 4.4/5

Mario V. Business - 29/03/2019 AccorHotels certified review

Clean, good attention

Dear Mario Antonio, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Novotel CG

Customer review rating 4.4/5

Fabio Business - 28/03/2019 AccorHotels certified review

Boa estadia

Great

Customer review rating 4.4/5

Anonymous Business - 25/03/2019 AccorHotels certified review

Great place, great service, great peaople, great food.

Dear Fabio Jose, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Novotel CG

Customer review rating 4.4/5

Ricardo Business - 09/02/2019 AccorHotels certified review

Agradavel

Exmo Senhor. Roberto Montanha, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Quiet, comfortable, excellent staff

Customer review rating 4.4/5

Anonymous Families - 25/01/2019 AccorHotels certified review

The hotel is very quiet, a good place to relax after a hectic day. The staff is very friendly, competent, and helpful. The hotel building and equipment is in good shape (some areas could use a little maintenance and cleanup). The breakfast is very good, and lunch and dinner are also excellent and convenient.

Dear John Kelley, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Three days staying with no room cleaning

Customer review rating 4.4/5

Luiz Business - 28/11/2018 AccorHotels certified review

Three days staying with no room cleaning

Dear Luiz Antonio, Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

feliz

Customer review rating 4.4/5

Anonymous Business - 22/11/2018 AccorHotels certified review

excepcional

Exmo Senhor. Alexandre, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

is not a 4 star hotel

Customer review rating 4.4/5

Gonzalo Business - 12/11/2018 AccorHotels certified review

I did the reservation online, and they confirm a single rom with a double king bed, well I get there and the room was with two twin, so I ask to be change, and I get a king bed, but in first floor facing the swimming pool so without the chance to open the courtins at any time. Pour internet wifi

Dear Gonzalo F., Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Very bad

Customer review rating 4.4/5

Mohammad S. M. Business - 07/11/2018 AccorHotels certified review

Although novotel campogrande have good instalations and very nive & helping staff, but quality of Rooms are not even equal to ibis. I had reserved the room for 3 nights but had to check out after first night. Due to bad quality room which was already changed on our request.

Dear Mohammad, Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Very Good

Customer review rating 4.4/5

Amanda Business - 29/10/2018 AccorHotels certified review

Nothing to say, very good experience.

Dear Amanda, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

One night stay

Customer review rating 4.4/5

Margaret Couples - 26/10/2018 AccorHotels certified review

We were very comfortable and the staff were friendly and helpful

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

It was very pleasant.

Customer review rating 4.4/5

Adriana C. E. S. Business - 17/10/2018 AccorHotels certified review

Its always good to stay there. The only thing this time was that I arrived at night there were a few people checkin in and only one person at the concierge, so it took a little time for me to get into the room.

Dear Adriana , We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

ambiente bonito

Customer review rating 4.4/5

Joel Families - 16/10/2018 AccorHotels certified review

at

Exmo Senhora. Carla, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

Good hotel and service lacking some flexibility

Customer review rating 4.4/5

Ma… Business - 15/10/2018 AccorHotels certified review

Facilities and service are good but lack flexibility. Since I checked out at 3 am and wasn't able to have my breakfast (which I already paid for) it could be considered a discount/refund in my expenses but it was promptly denied by the staff in charge.

Dear Marcelo, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande
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