Hotel - ibis Paris Porte de Bercy
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Porte de Bercy Hotel

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3.0/5 620 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Air conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Web corner
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 156 rooms
  • 121 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Crib on request
    • Bathtub
    • Hair dryer in bathroom
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.6/5 AccorHotels Rating Based on 1,708 reviews

Our guest reviews for ibis Paris Porte de Bercy

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 620 reviews
AccorHotels certified review
Gabriel M. Solo - 06/02/2018
« I quite enjoyed my stay at Ibis Porte de Bercy »

I appreciate the warm welcome and the courtesy of the staff. Rooms are nice and protected from noise. Rooms are also well furnished for a hotel of that standing. Unfortunately, I didn’t use the restaurant and the bar. Consequently, I cannot evaluate the breakfast and the service at the restaurant and the bar. The hotel is quite far from the metro but very close from bus station. The hotel is also close to a shopping mall.

AccorHotels certified review
Td Solo - 31/01/2018
« Nasty bathroom that didnt work »

Very bad

TripAdvisor review
Couples - 24/01/2018
« Enjoyed the Stay!!! »

One of the male receptionist was friendly and nice enough to allow us check in a bit early then the check-in time as we had arrived to Paris at 7AM. The other female receptionist was not that friendly and showed no interest with their guest when asked questions and requested for early check-in. Rooms where clean and cosy for couples. Breakfast could be much better, I personally did not enjoy it. Overall, it's a nice place to stay for short period of time.

TripAdvisor review
topscore25 Couples - 05/01/2018
« Bus & Mall access, friendly staff »

Bus 24 runs outside Ibis door directly to city center. Mall is next door with access to shops, restaurants and big supermarket. Staff was friendly and spoke English too. Good breakfast is available at both Ibis and Ibis Budget. Rooms need a bit of renovation.

AccorHotels certified review
F. Couples - 30/10/2017

Super

Our hotel has responded to the review
Our hotel has responded to the review

Madame FORTO, Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Ibis Paris Porte de Bercy. C’est avec grand plaisir que nous recevons vos compliments, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Rodolphe Rodriguez Adjoint de Direction

AccorHotels certified review
Asutosh K. I. Business - 16/10/2017
« well below average »

the hotel room was very small.Two out of four lights were not functioning . It was the least memorable stay of any Ibis hotel I have been in. I wanted to complain but was instructed that I could not as the manager was not here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASUTOSH ISSUR, Thank you for taking the time to tell us about your experience at the ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding your complaint, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachel Mieli Assistant manager

AccorHotels certified review
Juergen B. Families - 18/09/2017
« some unfriendly service and lack of help »

Friendly reception the first day. We had problems with our key card and as allways your aircon is way too loud. I was also in German and Swiss Accor Hotels and they can do way better. Contrary to other Accor Hotels the breakfast payment is not as simple as I am used to. Normaly I decide every morning if I go to have breakfast. Bad: the last day we friendly asked the hotel to keep our luggage until our train leaves which is a normal service in your hotels. All we got was a snappy answer that they have already enough luggage and don't want to look after ours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUERGEN BAIER, Thank you for taking the time to tell us about your experience at the Hotel Ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachel Mieli Assistant manager

AccorHotels certified review
Nicolas Business - 18/09/2017
« Decrepit room for a high price »

Room was in decrepit state (with a non functional heating).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regarding the air conditioning, please note that it has been repaired immediately after your review. Sincerely, Rachel Mieli Assistant manager

AccorHotels certified review
Franky Business - 11/09/2017
« friendly staff just the lift since u needed two lifts sometime to get to the reception »

nice

AccorHotels certified review
Anonymous Couples - 10/08/2017

Tres satisfait..

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à L'Hôtel Ibis Paris Porte de Bercy. C’est avec grand plaisir que nous recevons vos compliments, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Rodolphe Rodriguez Adjoint de Direction

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Nice hotel with expensiv food. »

Hotel was nice, quiet and clean. Food in restaurant was expensiv (breaktfast).

Our hotel has responded to the review
Our hotel has responded to the review

Mr M., We thank you for your comments following your stay at the Hotel Ibis Paris Porte de Bercy. It is with great pleasure that we receive your compliments, we will not fail to share your appreciations with all our team. Our breakfast rate is quite acceptable, it is served buffet style, with a wide range of products (cereals, croissants, cheeses, cold cuts, drinks, fresh fruit, etc ...). For the parking, we have taken into account your remarks and will make e necessary in order to improve this service. In the hope of welcoming you again, we ask you to believe, Sir, in expressing our best feelings. Rodolphe Rodriguez Executive Assistant

AccorHotels certified review
Jose M. Business - 10/07/2017
« Old room and furniture »

The area is bad, but I understand that cannot be solved. However, the room layout and furniture is much worse than in any other IBIS hotel. It was like going back to the 70's.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE MARIA C., Thank you for taking the time to tell us about your experience at the ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Staff Management

AccorHotels certified review
Robert Couples - 28/06/2017
« Ibis and ibis budget combined would not stay again! »

During our stay the weather was very hot and the air conditioning proved totally inadequate. Check the weather forecast or you will not be able to sleep. Strange arrangement with ibis and ibis budget taking two floors each in a larger building and each having separate breakfast bars, the breakfast staff were very pleasant . On checkout billed me the higher dayrate rather than the cheaper rate I had booked online in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT NEIL W., Thank you for taking the time to tell us about your experience at the ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, The Staff Management

AccorHotels certified review
Keith R. Couples - 25/06/2017
« Awful start but improved »

When we arrived we were totally ignored and French speaking people were able to push in front of us. When I finally found out that the computer wasn't working we decided to go out as no alternative was given. Bar staff were great and the room was spotless but first impression ruined it all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH R., Thank you for taking the time to tell us about your experience at the ibis Paris Porte de Bercy. . At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The staff management

AccorHotels certified review
Patrick D. T. Business - 23/06/2017
« good and clean room »

one night in the hotel allowed me experience nice and efficient staff (hotel and restaurant). meanwhile the Italian restaurant is not great..I have to confess. Breakfast ok

AccorHotels certified review
Anonymous Families - 19/06/2017
« Good stay, on line with expectations »

room/bathroom a bit small - tight free space. Good beds. Missing a small lounge for reading outside room (on top of the bar).

TripAdvisor review
Cristian F Couples - 15/06/2017
« Good for Price »

It seemed to me that the rooms are something smaller than average. Anyway, in general terms everything's ok. Location is not the very best considering Paris Subway. First station wasn't very far away but it was difficult to walk to, so, a Bus was necessary. Add to this that the Metro line was closed during part of my stay...

TripAdvisor review
Couples - 05/06/2017
« Mediocrity through and through »

There were so many things wrong that I don't even know where to begin. Here are a few points that particularly bothered us: 1. The breakfast was terrible for the price. Not only was the food itself less than great, most of the time, half of the things we wanted to eat had run out and even 30 minutes later they still hadn't been restocked. We stayed 5 nights in all and this happened EVERY MORNING. 2. The rooms were decrepit and in desperate need of a deep cleaning. I don't even want to elaborate about the hairs and stains that seemed to be dispersed throughout our room....

AccorHotels certified review
Anonymous Business - 29/05/2017

Staff was great. I don't understand why my double bed was two small beds next to one another instead of an actual double bed.

AccorHotels certified review
Jean-christophe Business - 22/05/2017
« Not really great »

The reception was really great and people really helpful. The room was also clean. Everything was functional. I mostly didn't like the look and feel. Maybe mostly the feel of the building. Also the ventilation was very noisy and if you'd open the window, it would be also horrible. At some place in the building, it was smelling weed. Experience was overall poor due to that kind of things. It looked like a very cheap hotel (except that everything was very clean). The room was also smelling "old".

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