Hotel - ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms) Hotel

4.0/5 2,641 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 72.00 GBP Non member rate
From 68.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
See all services

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 99 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • WIFI in your room
    • Satellite/cable colour TV
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 5,948 reviews

Our guest reviews for ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,641 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 19/03/2019 TripAdvisor review
« Short break »

Very friendly and helpful staff. Excellent breakfast. Excellent location. My only criticism was with the storage for luggage.There was a hanging rail that was ample for shirt's, trousers etc but the only place to hang coats was in the bathroom where there was two hooks but these two hooks were right beside the toilet bowl.

Gavin Couples - 15/03/2019 AccorHotels certified review
« Fantastic short city trip »

Great, friendly and welcoming staff who delivered on promises.

Anonymous Solo - 12/03/2019 AccorHotels certified review
« Pleasant stay »

Room was clean, staff were friendly. With working in a hotel myself I couldn’t fault it all. Will be back in the future

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adele, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square . It is always a pleasure to receive positive feedback. We are glad to hear you have found us convenient during your Edinburgh trip specially working in hospitality as well, its very much appreciated :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best, Olaya

Wim Solo - 12/03/2019 AccorHotels certified review
« A very nice and good weekend »

We arrived friday evening had a very nice young lady help us check in every day breakfast was good and in order anything askd to the staff was 100% in order they did everything whit a smile and a laugh i realy enjoyed my stay in edinburghibis hotel at hunter square

Our hotel has responded to the review
Our hotel has responded to the review

Dear WIM D., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms). It is always a pleasure to receive positive feedback. Comments like this are the ones which really push our team to keep that smile and laughs you talked about on everyday :) Thank you very much again for your nice review and we hope your next stay in Ibis is as good or even better than your previous one. Sincerely, ALBA, receptionist.

Pb Couples - 11/03/2019 AccorHotels certified review

Stayed for 2 nights Very quick check in Room was lovely and had everything required for stay Very quick drop off check out Fantastic location Would definitely recommend again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olaya

Jochen Solo - 10/03/2019 AccorHotels certified review
« Very nice hotel with excellent opportunities »

The hotel is placed at Hunter Square in the oldtown of Edinburgh. From here many interesting parts of Edinburgh are in Walking distance. Beside the excellent location the hotel has modern rooms. The qualitative good breakfast was also included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOCHEN K., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms). It is always a pleasure to receive positive feedback. We work hard everyday to provide guests with a nice, quality breakfast so we are really happy you enjoyed it. We are very happy you enjoyed our location and the styles of our rooms, too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALBA, receptionist.

Joy R. Friends - 08/03/2019 AccorHotels certified review
« all staff very friendly and felt we were part of a famIlyich run hotel »

my friend was in a wheelchair with no use of her legs. I had asked for bath mat for the bath but only got a towel for stepping onto. next day asked again but told they had none but the man went out and bought us one. I have never been in a hotel where I did not get a rubber mat for the bath. feel this is most imporant for health and safety. not just for my friend but also myself. only other comment I would make is there was no lower down rail for my wheelchair friendly to put up her own clothes. would definitely recommend your hotel to others and we both hope to be back again. thank you again for kindness shown to us .

Gaetano R. Business - 07/03/2019 AccorHotels certified review
« Heartist! »

Heard a lot about this hotel, decide to travel one day earlier and stay here.. what can I say.. unbelievable super happy with my stay! Thank you Laetitia and Sara for an enjoyable stay.

Matt Business - 07/03/2019 AccorHotels certified review
« The hotel was good, the quality of service was poor. »

The location of the hotel was excellent. The hotel itself was good value for money but I did have a couple of problems. When I entered the room the window was open. Before leaving to go out in the evening I closed the window. When I returned there was a funny smell in the room which is why the window was probably open in the first place. The other thing that was poor was the service from staff. Guests are encouraged to use Whatsapp to contact staff if they need anything. I sent a WhatsApp message at 15:53 on the 5th March asking how I get hold of an iron/ironing board. After waiting an hour and not receiving a reply I decided to go to the front desk but luckily found the items outside a room further down the corridor. I finally received a reply at 15:40 the following day saying they will bring it to my room with a smiley face emoji. This was 24 hours late and I had already checked out of the hotel. If you are going to remove phones from rooms and encourage guests to use WhatsApp you should make sure that the service is being constantly monitored.

Dominique Friends - 06/03/2019 AccorHotels certified review
« Wonderful stay, excellent service. »

My stay at your hotel exceeded my expectations. I was pleasantly surprised by how nice my room was. My compliments to our host, Ana, for being absolutely amazing and solving any issues we had almost instantly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominique, Thank you very much for your comments regarding your stay in our ibis Edinburgh Centre Royal Mile - Hunter Square! It is always a pleasure to receive positive feedback and I am very happy to see that you enjoyed your room :) We are here to provide our best customer service possible and it is very rewarding when our guests value our job as it makes it easier for us to keep working hard and maintain our standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes, Ana - Team member

Lynda Families - 06/03/2019 AccorHotels certified review
« Perfect for our needs. »

Good welcome, all staff very friendly and helpful. Cosy room, comfy beds though the duvets were much too hot. We didn’t quite understand the air warming/cooling switch but think we had it off- a simpler instruction would be good. Clean and well presented throughout. Good security.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYNDA M., We very much appreciate your comments regarding your stay at our ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana - Team member

Claire I. Couples - 06/03/2019 AccorHotels certified review
« Lovely hotel but very noisy »

Lovely staff, nice clean décor but we were in room 101 & couldn't sleep for the noise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire, Thank you very much for your comments regarding your stay in our ibis Edinburgh Centre Royal Mile. I am glad you enjoyed the hotel and I am really sorry about the noise. Being in the city centre can be a little bit noisy at nights so we are already working on a triple glazing for our windows. I hope this won't stop you from coming back to our wee hotel as we will try our best to provide you with a room on a top floor or at the back of the hotel to prevent this from happening again. I hope you enjoyed your time in Edinburgh anyway :) Kind regards, Ana - Team member

Jill E. Couples - 06/03/2019 AccorHotels certified review
« Good central hotel for exploring all Edinburgh has to offer. »

We have stayed many times at this hotel and like the location for visiting all Edinburgh attractions, bars and restaurants. The rooms are clean and cosy and just what we need for our nights away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback especially from our regular guests. Thank you again for your loyalty and we hope you will keep us as your top pick of Edinburgh :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana - Team member

Gerard J. Solo - 06/03/2019 AccorHotels certified review
« Great Hotel »

Central location, clean and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerard, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olaya

Hamish C. Couples - 05/03/2019 AccorHotels certified review
« Perfect for our needs. »

Extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamish, Thank you very much for your comments regarding your stay in our ibis Edinburgh Centre Royal Mile - Hunter Square! It is always a pleasure to receive positive feedback :) I am glad you had a nice stay with us and I hope you'll choose us again on your next trip to the capital city of Scotland! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Ana - Team member

Peter M. Couples - 05/03/2019 AccorHotels certified review
« Staff were so efficient and helpful which made our stay more enjoyable. »

Room was clean, warm and comfortable with hot water in plenty. Bed was firm and big to allow a good nights sleep. On our second nights stay there was trouble during the night between a male and female which meant we did not get much sleep. However when we mentioned this on checking out the manager immediately gave us a nights stay refund. This was done without us asking for same. Top marks to the manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback but also it is good to know about your feelings when not so nice things happen. I apologize again and I hope you'll give us a second chance on your next trip to Edinburgh, we'd love to have you here again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana - Team member

Joyce P. Solo - 05/03/2019 AccorHotels certified review
« Mrs »

Very satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joyce, Thank you very much for your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square ! It is always a pleasure to receive positive feedback and I am very happy to see that you enjoyed your ibis experience. I hope your next visit will be as pleasant as the previous one :) Kindly, Ana - Team member

Richard A. O. Couples - 04/03/2019 AccorHotels certified review
« V good »

Rooms clean and tidy staff polite and friendly Breakfast offer was very good quality with lots of choice more than a 3 star breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olaya

Ben Couples - 03/03/2019 AccorHotels certified review
« Mr »

Stay was good, room was good. However the guests in the room next to us came in at 4am and were causing a disturbance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, Thank you very much for your comments regarding your stay in our ibis Edinburgh Centre Royal Mile. I am glad you enjoyed the room and I am really sorry about the disturbance. Even though we try to go around and keep an eye on the noise it is not always in our hands. I hope you enjoyed your time in Edinburgh anyway and I really hope you'll give us a second chance on your next trip to the Scottish capital city :) Kind regards, Ana - Team member

Business - 03/03/2019 TripAdvisor review
« One week in Edinburgh on business »

I have spent one week in Edinburgh on business and I found the hotel excellent. In the very historical town center, very close to the castle , restaurant & shopping. Rooms are not very big but perfectly ok for a good staying. abd very quiet. The bed is very confortable and breakfast is ok. Not great but ok, with a good variety of salted and sweet. The staff is young and very helpful. Great value for money. Absolutely reccommended. I will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments regarding your stay in our ibis Edinburgh Centre Royal Mile. I am glad to read that you found everything you needed here and that you enjoyed your stay. I hope your business week was successful and that your next visit would be as pleasant as the previous one :) Looking forward to welcoming you in our wee ibis again, Ana - Team member

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 72.00 GBP Non member rate
From 68.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates