Hotel - ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms) Hotel

4.0/5 2,579 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 99 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • WIFI in your room
    • Satellite/cable colour TV
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 5,596 reviews

Our guest reviews for ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,579 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Frank Couples - 08/12/2018 AccorHotels certified review
« Great locaton in old centre, fine rooms, nice modern lobby with personal service »

Easy fast check in and out, personal service in the modern -hip lobby that feels like a home room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, Thank you again for choosing our Ibis for your city break in the lovely Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I particularly appreciate your comment on our lobby as this is really the feeling we would like our guests to feel when they enter our hotel especially during this festive period. Thank you again for sharing your experience, and we hope you will have a lovely with your loved ones for Christmas time. Sincerely, Tom Ibis Team

Julie G. Friends - 08/12/2018 AccorHotels certified review
« Central, walking distance of everything you could want »

Central hotel, in walking distance of everything you need, bars, restaurants, shops, ideal situation, clean rooms, friendly staff. Unfortunately we started in a room on the first floor at the front of the building, the noise levels from the street were really bad, couldn't sleep the first night. The staff were so understaning and moved us straight away no problem, and gave us a complimentary breakfast,.A very friendly , obliging team,

Chris W. Couples - 08/12/2018 AccorHotels certified review
« Central location but nothing special »

Average

Maisy Friends - 08/12/2018 AccorHotels certified review
« Very nice centrally located hotel »

Modern and cosy hotel very close to the royal mile. Nice and modern rooms with all that you need. We asked for view and were rewarded with a streetfacing room with big windows and lots of light. Thank you. Much appreciated! Loved the shower in the bathroom, but not sure if large people will be able to use the toilet. Not much room for long legs, however no problem for our stay. Breakfast ok, but could be improved on some areas...sliced fruits (soggy - not fresh), real coffee please and scrambled eggs (dry). The small yoghurts, the boiled eggs, the croissants and the fresh bread was really nice. The lounge is especially cosy, so nice to be able to buy coffee and drinks all day and evening! Loved the games what a good idea!! Thank you very much for a very nice stay! If you have rooms that accomodate tall people I will definitely be back bringing my family!

Steve P. Business - 07/12/2018 AccorHotels certified review
« Nearly does what it said on the tin »

Very pleasant and welcoming staff. Clean and comfortable room. Rather let down by a lack of attention to detail in housekeeping and a totally unappetising cooked breakfast buffet - dry bacon, overcooked sausages and rubbery looking scrambled eggs. Oh, and I've never had fruit salad that didn't actually taste of fruit. Really poor from an Accor hotel where breakfast is usually something to look forward to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and change the mentioned points i am sorry to hear you weren't fully pleased with your stay but we will definitely have a look into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olaya

David S. Couples - 07/12/2018 AccorHotels certified review
« Very comfortable and clean in a great location. »

As every other stay we have made with yourselves, we had a great 3 nights again. Very helpful staff !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! It is a pleasure to see that our guests keep choosing us for their stays in the wonderful Edinburgh. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones! Sincerely, Ana

Anonymous Couples - 06/12/2018 AccorHotels certified review

Staff were very friendly,the room was very clean and tidy and the location was spot on.will definitely be going back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olaya

Justine J. Couples - 05/12/2018 AccorHotels certified review
« very welcoming staff, homely feeling. All staff very attentive. »

Myself and my partner enjoyed our staff with yourselves. The location of the hotel was great. We would be recommending this hotel to other people to stay. Thanks again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justine, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure it will serve us all as an encouragement to keep improving the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Ana

Guy T. Friends - 05/12/2018 AccorHotels certified review
« Guy T. »

TWIN ROOM, SINGLE BEDS WERE A BIT MEAN. THERE WAS NOISE FROM PEOPLE OUTSIDE AT ALL HOURS (BUT POSSIBLY ACCEPTABLE FOR A CITY CENTRE LOCATION) THE BREAKFAST WAS A BIT STRANGE, DEFINITELY NOT THE BEST FULL SCOTTISH / FULL ENGLISH EXPERIENCE. AT £175 FOR THE ROOM, IT WAS NO BETTER THAN A MOTEL EXPERIENCE. HOWEVER VERY CONVENIENT CITY CENTER LOCATION ACKNOWLEDGED.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy, We love the fact you took the time to tell us how you felt about your stay but we would like to know more. We can see that you ranked us 2/5 regarding our breakfast organisation and our value for money. Your comment is very important to us as we always want to improve our services to make sure our guests are satisfied. We hope you did enjoy your stay in our Scottish Capital anyway and we really hope that you will come back in Ibis Royal Mile for a future stay. Laetitia Barioz Front office manager

Robert B. Couples - 05/12/2018 AccorHotels certified review
« Mr Robert B. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laetitia Barioz Front office manager

Emma B. Families - 05/12/2018 AccorHotels certified review
« Festive Fun »

Overall, the experience was sati

Cathy Couples - 04/12/2018 AccorHotels certified review
« Excellent stay in a friendly, clean , conveniently ploaced hotel. »

Mostly perfect .. only negative was the TV not working and despite us mentioning it on arrival, nothing seemed to have been done about it. However, we mentioned it again on checkout - the staff were very apologetic and we received a discount on our stay so we were very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cathy, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! It is always a pleasure to receive positive feedback. I am sorry again for that issue, hope you can give us a second chance on your next trip to Edinburgh! Thank you again for sharing your experience :) Sincerely, Ana

P. Couples - 04/12/2018 AccorHotels certified review
« Staff friendly »

We checked in on Friday but when we arrived the card system down restarting, the staff were very friendly and helpful and offered my partner and I a complimentary drinks. Room was lovely and specious and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you very much for your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! I am glad you had a good stay with us and I hope your next visit will be as pleasant as the previous one. Sincerely, Ana - Team member

Christine R. Couples - 04/12/2018 AccorHotels certified review
« Very good. »

Staff were friendly and helpful. Rooms were lovely and clean but had front facing rooms which were quite noisy at night (The Tron).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! It is always a pleasure to read our guests' feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff to keep working hard for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana

Louise H. Couples - 04/12/2018 AccorHotels certified review
« satisfactory »

Your staff were polite and extremely helpful, especially Ana on our arrival who was friendly and welcoming. The description of the room as "BRAND NEW : DOUBLE SWEETROOM, Featuring the latest colours, premium materials and softer, more cocooning furnishings. Comfort : Large double SweetBed " A little misleading, the room allocated didn't feel brand new, I didn't feel the materials were cocooning at all - I would describe this room as basic as was the bathroom(which was small). It was clean and adequate but definitely not in my view worth the price of £209, even though your location may allow you charge more. The breakfast again was adequate. The best asset this hotel has is its staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! I hope you had a good time in Edinburgh and that you'd give us a second chance on your next trip to the capital city of Scotland :) Sincerely, Ana

Sarah Q. Families - 04/12/2018 AccorHotels certified review
« Best Stay Ever »

The staff took really great care of me and my father during our stay. They were warm, hospitable and attentive. They went the extra mile by putting personal touches in our room that made us feel special. I would highly recommend this hotel to family and friends. Very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! I am glad you had a nice stay here with us, we always try to make our guests feel special :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one ! Sincerely, Ana

Louise S. Couples - 03/12/2018 AccorHotels certified review
« Christmas Market Trip »

It was excellent! Staff was great. This was our 3rd stay and it is by far our favorite place to stay in Edinburgh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! It is always a pleasure to receive positive feedback and I am very glad to see that you keep choosing us for your stays in Edinburgh. Thank you again for sharing your experience, I hope your next visit will be at least as pleasant as the previous ones. Sincerely, Ana - Team member

Anonymous Business - 03/12/2018 AccorHotels certified review
« Disappointing »

Very old, dirty and lack lustre service. I know what you are trying to do with this hotel but to get some ideas on what you should be doing, visit a citizen hotel then you will understand how short of the mark you really are and stop employing students, they may be cheap labour but doing nothing for your brand. Way too expensive for the dreadful experience we got.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, So sorry to read that your stay was not what you expected of us! This is not the usual extra mile service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. If there is ever anything we can do to improve your stay then please do not hesitate to let us know during your stay. Although you have stated that you experienced trouble with our staff, we are here 24/7 to listen to any feedback you may have, good or bad. In regards to the interior of your room, I'm sorry it was not to your liking. The design and functionality built in to the rooms are in keeping with Ibis brand design and we aim to keep it consistently at a high level. Although we would like to provide our guests with amenities and services provided at 4 Star hotels, we are a 3 Star hotel and have different offerings. However we do pride ourselves on providing 5 star service no matter our hotel rating and would welcome your specific feedback. In regards to feedback relating to any specific encounters, I'd be happy to continue this conversation directly via email as we set high standards for our guest interactions, and if these are not being met then we will remedy this. Please contact me directly at h2… I look forward to hearing from you. Kind Regards, Craig Front Office Supervisor

Lawrence D. Business - 03/12/2018 AccorHotels certified review

Hotel great staff great one thing not great keep hitting my leg on corner of bed walking round the bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larry and Lawrence, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms). It is always a pleasure to receive feedback. I will share your comments with our team, especially to our head housekeeper about the organisation in the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Barioz Front office manager

Jack Couples - 01/12/2018 AccorHotels certified review
« Very good »

Great staff. Only marred by noisy guests late at night in corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jack, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile ! We hope to see you soon in ibis :) Sincerely, Ana - Team member

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