Hotel - ibis Marrakech Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marrakech Centre Gare Hotel

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3.5/5 1,060 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Pets allowed 100  MAD
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 109 rooms
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating Based on 1,465 reviews

Our guest reviews for ibis Marrakech Centre Gare

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,060 reviews
AccorHotels certified review
Daniel W. Couples - 10/06/2018
« Nice but could be much better »

Clean place, good price and very friendly and helpful staff. The main problem was that the bed was uncomfortable because it dipped in the middle so we had backache for the duration of our stay. We later discovered it was because the bed is broken and bowed underneath the mattress. The other problem was very minor and that was that the bread and cakes at breakfast were a little stale.

AccorHotels certified review
Hamza Business - 21/05/2018
« not bad and not that cool ! »

room small and not arranged good for example i need to jump over bed to pass to desk !

AccorHotels certified review
Jonuk Couples - 03/05/2018
« Good clean hotel for rail and bus links »

We chose the hotel for its location. As we were coming into Marrakesh on the train from in the evening to take a bus out from Supratours early the following morning. The hotel was room was nice, clean, good shower and large TV. Only disappointment was the WiFi was public and not a password protected.

AccorHotels certified review
Wijaya N. Couples - 01/05/2018
« Good location terrible service »

Location wise is quite good, easy on transportation and not too far away from the old town. Checked in was an ease nothing out of ordinary, room was ibis standard so nothing fancy to be expected. First room was come with balcony that can’t be liock from the inside, sound of street noise helped me to not sleeping whole night. Informed to the manager they said they going to fix but nothing come. Move to another room after that with snake in size and the shower is just to low on pressure literally wait for 5 minutes to get the hot water running. Breakfast is nothing out of ordinary, services just nothing to be delivered, staff come late, many table an attendant just messy.

AccorHotels certified review
Robert Couples - 01/05/2018
« Very nice hotel and very convenient to everything. »

Staff were very nice. Rooms were dark and quiet. Breakfast was ok!

AccorHotels certified review
Jihad A. Solo - 25/04/2018
« FULL renovation needed. »

Building needs FULL renovation. Extremely Negative considering IBIS name.

AccorHotels certified review
Abuhasan Couples - 24/04/2018
« Doesn’t value the loyalty program »

There was no recognition for loyalty program. Felt like staying in an independent single star hotel. Only good part was the staff at restaurant- they were very good.

AccorHotels certified review
Eva Couples - 20/04/2018
« Waterfalls in Marrakech »

As always, we had a great stay. Our housekeeper was very friendly and helpful. She got us whatever we needed. The front desk, however, could use some more training. Check I'm was fine, but we we needed some things, the guy there gave us nothing but excuses. When we checked out , the lady stayed on her phone and was very rude. We had to say goodbye She did not say a word.

AccorHotels certified review
Anonymous Families - 10/04/2018
« Meh »

Staff were not personable or accommodating even with minor things like can we please have fresh towels. They weren’t approachable if you needed help even for directions to get somewhere. I never felt like the guests were the priority. Room was clean! Pool area was nice for relaxing. Breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr kirby PICKARD, We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 04/04/2018
« Satisfying »

It was good

AccorHotels certified review
Dr. M. T. Couples - 29/03/2018
« They make you feel at home »

A great experience! We arrived late at the hotel. The staff could not have been nicer. They make you feel welcome. They help you. The hotel is next to the train station and close to the airport. The room was very clean. We liked our stay.

AccorHotels certified review
James Couples - 19/03/2018
« Too dirty to stay »

Due to the level of dirt and unidentified objects in the mattress and staining throughout the carpet we did not stay in the room. We requested a refund but we're denied.

AccorHotels certified review
Jose Couples - 18/03/2018
« Well beyond my expectations »

When I was checking into the hotel I was asked by the reception employee to pay for the tourism tax. I offered paying by credit card but he asked if I couldn´t pay by local cash. He didn´t seem to like that I didn´t have the exact amount in cash but he called one of his colleagues and they started gathering the change that they were supposed to give me with their money. They gave it to me and I realized that there were 2 dirhams missing, which I pointed out and they didn´t seem to be surprised about, and they gave them to me right away. Next morning, when I checked out from the hotel a lovely lady, reception employee or manager, asked me to pay the tourism tax. I told her I had already paid it the night before and she seemed surprised. She asked me who I had paid it too, I described the employee(s) and she said that it was OK. What I deducted right away was that the two man had tried to keep the "Tourism tax" that I had paid for themselves. On another note, the first thing I saw when I opened the room door was a cockroach running in the room. I chased it and killed it, before I went to sleep not without the feeling that I was staying in a disgusting place, definitely far worse than what I had expected by the hotel name and the price that I had paid for the night.

AccorHotels certified review
Adam J. Couples - 18/03/2018
« One Night Stay »

Just like my stay at Coimbra, Portugal, I was again surprised that I was unable to cool my room to my own comfort preference. This seems to be a recurring pattern, and I do not appreciate it. Is this policy part of your sustainable development initiatives? Also, as a member, I am constantly checking if my stay is applied to the points system. More often than not, the stay is not recorded. Thank you for the "loyalty".

AccorHotels certified review
Ashesh Couples - 15/03/2018
« Average »

The room was somewhat clean. Several light bulbs were not working. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHESH GIRI, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Tim Friends - 09/03/2018
« An outdated hotel »

The room wasn’t clean and the air conditioning was not functioning well. One lump in the room didn’t work. This hotel is below the Accor hotel standard!

AccorHotels certified review
K. Z. Couples - 07/03/2018
« coool »

tre bon hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear z. K., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Rohana Friends - 04/03/2018
« Simple but sufficient »

It was only a one-night stay, but everything we needed was taken care of. We had welcome drinks (as Silver member), and when we jokingly asked for a big pot of mint tea, the hotel staff actually gave in to our request - that was a nice surprise! It was also helpful that we were allowed to keep our luggage at the hotel before our stay, as we made an overnight trip to Essaouira.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROHANA HAMSON, We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Tony Couples - 28/02/2018
« Nicely refurbished room and improved breakfast. Have stayed here many years in sucession and this was best ever. »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY S., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Marianne R. Couples - 27/02/2018
« Great 2-night stay »

Service at the front desk was exceptional both at arrival, where we were given one of newly renovated rooms, and when leaving, where the receptionist helped us pay 100 dirhams for a taxi to the airport, as taxa drivers hustle too high prices. The room was with a balcony and nice, clean and warm. Very traditional hotel room, so if you stay several days, choose something more Marrocan in The Medina. There is a nice garden, where we relaxed for a couple of hours. We choose no breakfast because of the price and had breakfast in town. This was a good idea, as the restaurant was really boring. Restaurants are in walking distance and so is the central station. We also walked to Jardin Majorelle. The hotel is really close to Supratours, as we came from Essaouira, and that was very easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIANNE R., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

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