Hotel - ibis Marrakech Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marrakech Centre Gare Hotel

3.5/5 1,111 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 493.00 MAD Non member rate
From 468.35 MAD Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 109 rooms
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating 1,611 reviews

Our guest reviews for ibis Marrakech Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,111 reviews
Kat Couples - 10/10/2018 AccorHotels certified review
« Great »

I was very happy with the room and the pool perfect fir the hot weather and nice and quiet

Anonymous Couples - 09/10/2018 AccorHotels certified review
« No more than expected. Position good. Some breakfast items not attractive. Room rather small. »

See above

Luisa Business - 08/10/2018 AccorHotels certified review
« Value for our money »

The place was cleaned and the staff were helpful. We feel safe while staying there. Real value for our money

Anonymous Friends - 07/10/2018 AccorHotels certified review

Bathroom door didn't close. Not enough shampoo for 2 people. Towel dirty and bathroom bin not emptied.

Lili Solo - 29/09/2018 AccorHotels certified review
« Value for the money »

It was easy to find and perfect location if you come/go by Supratours or the Airport. Taxis always outside the door. Nice Breakfast buffet. Clean room, good bed. Friendly and helpful staff!! The best was the swimmingpool. So nice in a hot Marrakech.

Ken A. Solo - 26/09/2018 AccorHotels certified review
« Could be great. »

I stayed at your hotel on 19/9 and 20/9 returning on 23/9/2018. A very handy hotel, for Gare de Ville, taxis to airport, attractions etc. Could not be better in that respect. However, on my first stay the room was extremely tired, but clean and ok. On my second stay, I got a refurbished room, clean and really lovely. A/C was good. WIFI was good in both rooms. Bar service wasn't very good, had to search for the barman everytime. Reception, check in/out was very good and friendly. In the second room, bizarrely , the sheet didn't fit the bed. As I was there for one night only not a major issue. Good showers and hot water. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jalila BENTAHAR General Manager

Stephen2209 Business - 24/09/2018 AccorHotels certified review
« Excellent location, very comfortable bed. »

Good stay. Right next to bus station. Staff were friendly and helpful. Only negatives were quality of towels and pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN M., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Abdul S. Friends - 15/09/2018 AccorHotels certified review
« Brilliant stay as usual »

Stay was excellent - nice staff who I have known over time - however another guest made my stay a bit uncomfortable due to her rude and disruptive behaviour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDUL S., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

O. B. Business - 12/09/2018 AccorHotels certified review
« Hotel catastrophique »

Hotel a eviter absolument!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear b. O., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Ali Couples - 06/09/2018 AccorHotels certified review
« Pleasant »

Very Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALI G., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Raja A. Families - 02/09/2018 AccorHotels certified review
« Very good accommodation with fair price »

Everything was good eccept the air conditioner it was not working properly even though the reception was very kind and changed our room but the AC was still not functioning properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAJA A., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Majed T. M. Families - 02/09/2018 AccorHotels certified review
« Enjoy »

It was wonderful & naice , but you if you can replace the old towels to new one . Thanks & regard

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAJED M., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Anonym Business - 18/08/2018 AccorHotels certified review
« grim »

the hotel is run down and in a bad area. there are aggressive street urchins right outside the door. the hotel needs a deep cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLENN B., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Mahmoud T. C. Friends - 15/08/2018 AccorHotels certified review
« Short wonderful Stay ,Friendly Staff »

Thank You for This great experience as usually

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. M., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Anonymous Solo - 09/08/2018 AccorHotels certified review
« Terrible, other than location »

It's a hotel in the best location of Marrakech for people in transit, but is tired, neglected and badly managed. Questionable lift, carpet, pillow quality, combined with shockingly bad breakfast. No thank you again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mayumi O., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Nicolas A. Couples - 07/08/2018 AccorHotels certified review
« you charged me twice »

at first it was all good. When i gor to essaouira i checked my bank account and got charged twice the night before. So i paid two nights instead of one. Ive been trying to get in touch and have not answer at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nicolas a. PALMA, Thank you for taking the time to share your feedback. We are so sorry for the double charge but it was a technical problem with the payment web site and we inform you that the refund was made in your account last week; thanks to check and give us answer. We hope to welcome you back to our hotel very soon! Sincerely,

Solo travel - 07/08/2018 TripAdvisor review
« Everything was good except the first night »

I arrived to the hotel the 3rd of August around 01:45 AM. The guy on the lobby didn't take my reservation into account, so he give me the worst room ever .. not what i book on the Accor Hotels application. In the morning, i asked the reception to change the room or I'll be obliged to leave the hotel and look for another one ... but the reception agent was so kind and helpful, and she told me that she will change my room in the afternoon. Then i was satisfied about my reservation and my two days at Ibis Marrakech. At the checkout the agent was also so kind (another one) on saturday morning and he offer me the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rachid, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Rachid Solo - 06/08/2018 AccorHotels certified review
« Was correct except the first night »

I arrived to Ibis Marrakech the 03/08 around 01:45 AM, the agent didn't take in consideration my room booking on the accor application, and He give me a room very bad, the night was horrible. In the morning i asked a gentil woman in the reception to change my room or I'll leave the hotel, and the fact that i book on the application and the guy give me just a room for 1 night, She told me that they will change my room ASAP. Friday afternoon, they change my room :) and i was happy. And Saturday when i want to pay the 2 nd night they offer me the breakfast ... which was a kind commercial geste :) Anyway except the first night ... the stay was OK for me and the staff were so kind. Thanks Rachid/

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHID E., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Colin B. Solo - 05/08/2018 AccorHotels certified review
« Efficient and Friendly Staff. Relaxing stay. »

The Check in was quick and staff friendly. Bar staff and restaurant staff the same. I would recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN B., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

K.p. Friends - 03/08/2018 AccorHotels certified review
« Fine but mediocre service »

The first room was fine, the second (on the third floor) was very old and ready for renovation. There were many issues with the service (we went down more than 5 times because our key didn't work, but it didn't occur to the receptionist to help us find a solution), also no toiletpaper. In general the facilities were a bit sober (e.g. no hair dryer, sober breakfast, hardly any sockets). However, we were allowed to leave our suitcases during our Sahara visit and the swimming pool is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN P., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

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