Hotel - ibis Marrakech Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marrakech Centre Gare Hotel

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3.5/5 1,042 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 406.00 MAD Non member rate
From 385.70 MAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Public outdoor parking
  • Pet allowed 100  MAD
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 109 rooms
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating Based on 1,389 reviews

Our guest reviews for ibis Marrakech Centre Gare

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,042 reviews
AccorHotels certified review
Anonymous Families - 10/04/2018
« Meh »

Staff were not personable or accommodating even with minor things like can we please have fresh towels. They weren’t approachable if you needed help even for directions to get somewhere. I never felt like the guests were the priority. Room was clean! Pool area was nice for relaxing. Breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr kirby PICKARD, We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 04/04/2018
« Satisfying »

It was good

AccorHotels certified review
Dr. M. T. Couples - 29/03/2018
« They make you feel at home »

A great experience! We arrived late at the hotel. The staff could not have been nicer. They make you feel welcome. They help you. The hotel is next to the train station and close to the airport. The room was very clean. We liked our stay.

AccorHotels certified review
James Couples - 19/03/2018
« Too dirty to stay »

Due to the level of dirt and unidentified objects in the mattress and staining throughout the carpet we did not stay in the room. We requested a refund but we're denied.

AccorHotels certified review
Jose Couples - 18/03/2018
« Well beyond my expectations »

When I was checking into the hotel I was asked by the reception employee to pay for the tourism tax. I offered paying by credit card but he asked if I couldn´t pay by local cash. He didn´t seem to like that I didn´t have the exact amount in cash but he called one of his colleagues and they started gathering the change that they were supposed to give me with their money. They gave it to me and I realized that there were 2 dirhams missing, which I pointed out and they didn´t seem to be surprised about, and they gave them to me right away. Next morning, when I checked out from the hotel a lovely lady, reception employee or manager, asked me to pay the tourism tax. I told her I had already paid it the night before and she seemed surprised. She asked me who I had paid it too, I described the employee(s) and she said that it was OK. What I deducted right away was that the two man had tried to keep the "Tourism tax" that I had paid for themselves. On another note, the first thing I saw when I opened the room door was a cockroach running in the room. I chased it and killed it, before I went to sleep not without the feeling that I was staying in a disgusting place, definitely far worse than what I had expected by the hotel name and the price that I had paid for the night.

AccorHotels certified review
Adam J. Couples - 18/03/2018
« One Night Stay »

Just like my stay at Coimbra, Portugal, I was again surprised that I was unable to cool my room to my own comfort preference. This seems to be a recurring pattern, and I do not appreciate it. Is this policy part of your sustainable development initiatives? Also, as a member, I am constantly checking if my stay is applied to the points system. More often than not, the stay is not recorded. Thank you for the "loyalty".

AccorHotels certified review
Ashesh Couples - 15/03/2018
« Average »

The room was somewhat clean. Several light bulbs were not working. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHESH GIRI, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Tim Friends - 09/03/2018
« An outdated hotel »

The room wasn’t clean and the air conditioning was not functioning well. One lump in the room didn’t work. This hotel is below the Accor hotel standard!

AccorHotels certified review
K. Z. Couples - 07/03/2018
« coool »

tre bon hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear z. K., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Rohana Friends - 04/03/2018
« Simple but sufficient »

It was only a one-night stay, but everything we needed was taken care of. We had welcome drinks (as Silver member), and when we jokingly asked for a big pot of mint tea, the hotel staff actually gave in to our request - that was a nice surprise! It was also helpful that we were allowed to keep our luggage at the hotel before our stay, as we made an overnight trip to Essaouira.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROHANA HAMSON, We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Tony Couples - 28/02/2018
« Nicely refurbished room and improved breakfast. Have stayed here many years in sucession and this was best ever. »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY S., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Marianne R. Couples - 27/02/2018
« Great 2-night stay »

Service at the front desk was exceptional both at arrival, where we were given one of newly renovated rooms, and when leaving, where the receptionist helped us pay 100 dirhams for a taxi to the airport, as taxa drivers hustle too high prices. The room was with a balcony and nice, clean and warm. Very traditional hotel room, so if you stay several days, choose something more Marrocan in The Medina. There is a nice garden, where we relaxed for a couple of hours. We choose no breakfast because of the price and had breakfast in town. This was a good idea, as the restaurant was really boring. Restaurants are in walking distance and so is the central station. We also walked to Jardin Majorelle. The hotel is really close to Supratours, as we came from Essaouira, and that was very easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIANNE R., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
L. Friends - 21/02/2018
« Dirty Hotel - Worst Experience with Le Club Hotels »

This hotel is very old and dirty. There was a live and BIG Cockroach in our room and we were so afraid of it. Also as a SILVER Le Club Member (and my room-mate is a GOLD Le Club Member) we did not enjoy the Le Club Benefits (e.g. No Welcome Drink Offer) This is our WORST experience with Le Club Accor Hotels!

AccorHotels certified review
Jonathan Solo - 15/02/2018
« Nice overnight stay and great bed »

Quick check in, clean modern room, great bed and shower. Slept well! Good location for airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN G., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Carmen Couples - 12/02/2018
« Terrible rooms, bad food »

The room was not very clean and smelled like dust and cigarette, we had dinner just once because the food was expensive and bad. On the good side, hotel is very well located for travelers who will use train/bus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARMEN D., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Dr A. A. Business - 31/01/2018
« Poorly maned and supplied breakfast room »

here were shortage of cutleries, broken soup cups, no drinking glass and cold Harira and random volume of fruit salads in cups. There were only one man serving so he has no time to clear the tables ins pite of his effort and I thanked him for his hard work. I talked to the hall supervisor and desk attendent and they were nice but doubt they have authority. this is second time I noticed that but first time I write about. Rooms are clean and comfortable Dr AJ S.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDALLAH S., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Fabio P Couples - 16/01/2018
« Good outdoor pool »

Good potencial, at the same time they that have features that you don't usually see on Ibis, like a outdoor pool, they don't have the basic like a hair dryer in the room. I had to reactivate my room card every day at least one time and when I arrived the elevator was not working. I saw that they have rooms with balcony but I didn't receive one as Accor Gold Member

Our hotel has responded to the review
Our hotel has responded to the review

Dear EZZAHRA ZAHIR FATIMA, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Eva Couples - 13/01/2018
« Marrakech Stay »

Nice customer service. The rooms could use an upgrade. Our complimentary beverage on arrival was water. We have received a beer or a glass of wine everywhere else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HASSANE YOUSFI, We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR Directrice Générale

AccorHotels certified review
Anonymous Couples - 11/01/2018

The staff was extremely welcoming and accommodated our needs to the best extend possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DRESSE ANAIS, We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

AccorHotels certified review
Meriam Couples - 02/01/2018
« best »

Every thing was pefect during our stay in hotel :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARIM A., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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