Hotel - ibis Fes
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Fes Hotel

3.5/5 845 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 468.00 MAD Non member rate
From 468.00 MAD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Public outdoor parking
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 123 rooms
  • 36 non-smoking rooms
  • 5 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Computer
    • Fax machine
    • Shower
    • Toilets
    • Hair dryer at reception
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 810 reviews

Our guest reviews for ibis Fes

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 845 reviews
Tess Families - 02/08/2018 AccorHotels certified review
« simple rooms, great pool, kind people, fine location »

We had a good short stay at Ibis Fes, the staff was very friendly, we had a room that smelled a little like sigarets, but after mentioning at the reception we got a different good smelling room without any questions. The pool was great all though it is cleaned with something that made my white bikini orange/yellow, I can throw it away now unfortunately. Breakfast is good, definitely for Moroccan standards. Location is fine, next to the trainstation, close to the big mall Borj and a taxi to the medina costs only a couple of Dirham. For a short stay in Fes I would definitely recommend Ibis Fes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TESSA A., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ebrahim A. A. Families - 11/07/2018 AccorHotels certified review
« Good and clean Hotel /Very Poor recognition to Elite Members »

As an normal guest its good stay .. BUT as Platinum Member .. Its very week .I don't think i will come back to your hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear EBRAHIM AL a., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jenn Friends - 04/07/2018 AccorHotels certified review
« The room had A/C; the staff was very accommodating (such as preparing a tagine for my exhausted daughter so I could bring it to her upstairs); and the facility is beautiful and conveniently located. »

The room had A/C; the staff was very accommodating (such as preparing a tagine for my exhausted daughter so I could bring it to her upstairs); and the facility is beautiful and conveniently located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER K., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Haim B. S. Couples - 29/06/2018 AccorHotels certified review
« Totally disappointing! Maintenance of basic things very bad.. »

I was staked in WC..I couldn’t open the door! The sink was in bad condition and the water could not go down.. The room was not clean and the balcony was in terrible conditions.. seems no one clean it for a while.. This is not the standard of Accor !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAIM BEN s., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

L. Couples - 18/06/2018 AccorHotels certified review
« Great place to stay »

Room is clean and big enough, with nice of the swimming pool. Swimming pool is nice. Breakfast and lunch/dinner are good. It would be better if the check-in form us simpler, in which many of the items seem to be necessary. Also, it would be better if towel could be provided at the pool. Lastly, I have tried to check-in online but it failed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHUN HO L., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Candice Solo - 19/05/2018 AccorHotels certified review
« Brief stay, not very clean »

I only stayed at Ibis for 1 night. It was nice. The bathroom wasn’t very clean and I think the breakfast was overpriced for what it was. The breakfast foods were not fresh and mostly inedible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CANDICE H., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fernando B. Business - 30/04/2018 AccorHotels certified review
« Less than what I expected »

The hotel is conveniently placed close to the train station but has not all the standards I expected to find being an IBIS Hotel. Poor accessories on the room and towels were worn-out.....worse than a standard Moroccan hotel! The hotel needs a refurbishment or better maintenance. Only beds and TV were acceptable, including WI-FI service. Staying on this hotel because of a job travel something more complete was needed.....restaurant service was correct but I don't understand why eating two nights pasta the one of the first day was correct and the one of the second night was horrible..... might be the chef was different? Unacceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERNANDO B. VILLORIA, We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Arshed D. Solo - 28/04/2018 AccorHotels certified review
« Satisfactory. »

Clean hotel with WiFi and hot water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARSHED D., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

James H. Solo - 02/04/2018 AccorHotels certified review

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES SANTANA h., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

N. Families - 07/03/2018 AccorHotels certified review
« it was very good »

The personnel is welcoming and very professional. The service is excellent. The food is great, and the room very warm, specially during the winter season.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SENY N., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ilya Couples - 06/03/2018 AccorHotels certified review
« Pleasant short stay »

It was a pleasant stay for 2 nights. Very comfortable for a budget hotel, nice ambience overall and friendly staff. Will come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILYA I., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ed Business - 26/01/2018 AccorHotels certified review
« noisy staying »

Rooms were noisy. Neighboring doors creaked (grincer) loudly at any moment of the night. Outside the Gare of Fes can be heard since the windows do not close fittingly. I would not say the staying was as calm as I would have liked. Nothing else to say about the people or the service. The rest of things are OK (not good, not bad).

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDUARD G., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Muhamud H. P. Solo - 19/01/2018 AccorHotels certified review
« Mt »

Hotel was good and excellent location...but the only problem was at the reception when checked in..it smells cigarettes smoke a lot...another customer also complained...this should not be a place to smoke..either the staff or someone else was smoking...instead loban or oud could have been better...

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHAMUD HOOD P., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 16/01/2018 TripAdvisor review
« They charged me the welcome drink »

First I need to say that the front desk staff was very polite and tried to do their best. For my perception was all about lack of management and training. After my check in I asked about the welcome drink voucher and they told me that they would have to prepare one in a sheet of paper and it would take some time, so they spoke to the bar and authorized the drink without a voucher, at the bar I asked which drink could I choose as a welcome drink and the barman suggested a local beer and I accepted. After they said that alcoholic drink was not included and charged 13 usd. What a day.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

Anonymous Solo - 15/01/2018 AccorHotels certified review

IT was a nice stay. And the stuff was really helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARRA R., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gerry Business - 06/01/2018 AccorHotels certified review
« Very nice modern building lovely staff. »

Quick transit stay ideal next to station. Lovely breakfast.Beautiful Garden with palms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERRY M., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Metcomm Business - 02/01/2018 AccorHotels certified review
« Satisfied »

Well located and helpful staff. Room adequate for an overnight stay. My dinner experience was limited to bar food because the restaurant closes too early for business travellers. Otherwise I was quite satisfied with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STANLEY S., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cmurphy Solo - 20/10/2017 AccorHotels certified review
« below average hotel for above average price »

I like the staff, they were friendly. But the hotel is very tired, carpets old and dirty. Room carpet also dirty (as in stained). Bathroom was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS M., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Renato R. Families - 11/10/2017 AccorHotels certified review
« Inadmissible »

The room wasn't clean... towels in floor... bed without linen... papers in the desk... never happened to me... neither in worst hotel where i had stayed!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RENATO R., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Aziz H. Families - 06/09/2017 AccorHotels certified review
« It needs to be more welcoming »

The staff need to be more prompt. Focus on the customer's need especially the local market Moroccan guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAFIDA S., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 468.00 MAD Non member rate
From 468.00 MAD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates