Hotel - ibis Paris Gare de l'Est TGV
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Gare de l'Est TGV Hotel

3.5/5 1,062 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 96.00 EUR Non member rate
From 91.20 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WiFi in your room
    • WiFi access
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Rooms for guests with reduced mobility- Contact the hotel
  • Pets allowed 5  EUR
  • Air conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 68 rooms
  • 31 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Direct dial telephone
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Iron in room
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
4.1/5 AccorHotels Rating 3,209 reviews

Our guest reviews for ibis Paris Gare de l'Est TGV

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,062 reviews
Anonymous Business - 12/07/2018 AccorHotels certified review
« Perfect »

A big thanks to the manager who helped us solve what seems to be unsolvable . Room was nice, clean and quiet, nice furniture and lovely atmosphere.

Gordon Business - 10/07/2018 AccorHotels certified review
« Not impressed »

There was no soap in the shower room

Andy Families - 08/07/2018 AccorHotels certified review
« Highly recommended »

Satisfied at every aspects of the service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDY L., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Ahmed E. Families - 03/07/2018 AccorHotels certified review

Staff were perfect The room was good however the bathroom needs maiynance and door was not closing !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AHMED E., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Anonymous Solo - 02/07/2018 AccorHotels certified review

Hotel is convenient to access. Room is very small. Does have TV but without remot for use. Not having Tea, coffee machine or hot water kettle. Other than that experience was satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PRASHANT W., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Bill P. Couples - 16/06/2018 AccorHotels certified review
« You get what you pay for. »

We chose this hotel for its price and convenience. There was nothing wrong with the room although it felt rather cramped but the bed was very comfortable. The bathroom, on the other hand, was very spacious. Both the bedroom and bathroom were extremely clean. However, I did feel that there was little recognition of my platinum status. . Particularly disappointing was the welcome drink. In other Ibis hotels that I’ve stayed in, e.g. London, Dublin, Brisbane, we have always been offered two large wines even as gold member. Here, I was offered one juice or a sparkling water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM P., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For thé welcome drink, wé understand but it's thé standard at thé Ibis hôtel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU Général Manager

S. M. Families - 10/06/2018 AccorHotels certified review
« THE best night manager EVER! »

After a debacle with a Booking.com apartment reservation (which, because of the issue with Booking.com, they required that we book our hotel through them so they could manage the reimbursement of the additional charges we would have from our original apartment reservation - which was not an Accor facility), we literally made our reservations online for this hotel and checked in within minutes. The night manager, who we saw on each night of the two nights we stayed here was hysterically funny! He was cordial, he was kind, he was helpful; he was simply THE BEST!

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANIE M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU GENERAL MANAGER

Graham G. Solo - 09/06/2018 AccorHotels certified review
« Three night stay in IBIS Gare d'lest »

Room and bathroom OK and comfortable bed . TV did not work at all during my three day stay even though I reported it to reception on two mornings. Breakfast pretty average compared with say IBIS Gloucster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM G., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations especially with respect to the television in room, you should have change of room if the reception can't find another solution; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU GENERAL MANAGER

Hew Families - 26/05/2018 AccorHotels certified review
« good location, nice room »

nice room , good location , good wifi

Our hotel has responded to the review
Our hotel has responded to the review

Dear HIU SING C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU DIRECTRICE

Anonymous Couples - 23/05/2018 AccorHotels certified review
« Excellent accommodation »

Great stay wonderful breakfast but the air temp in our room was too warm and the AC didn’t work

Our hotel has responded to the review
Our hotel has responded to the review

Dear JASON A., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies about the air conditionning. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU GENERAL MANAGER

Brendan T. Couples - 23/05/2018 AccorHotels certified review
« Good hotel, convenient situation »

Often stay in Ibis hotels and this is the first time in this particular one. Easy to find. Convenient for the Metro. Friendly staff. Clean. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRENDAN T., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU GENERAL MANAGER

Ambarish Couples - 22/05/2018 AccorHotels certified review

AC was not working

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMBARISH P., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations. That's true that when the sun come back in Paris, in can take a little time before the air conditionning works correctly, and so there is few days when it impacts our guest without our control. For that, please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU GENERAL MANAGER

Anca A. Friends - 21/05/2018 AccorHotels certified review
« It was a pleasant stay »

I enjoyed staying at Ibis. Everything was fine except for the Air Conditioner. As it was a lot of noise outside, we couldn't sleep with the windows opened and in the room the temperature was very high (29 degrees). With that temperature, we could't sleep at all. :) The rest was fine and pleasant. Good breakfast, hotel close to Railway Stations and center, nice hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANCA A., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies about the air conditionning. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU GENERAL MANAGER

Jeffrey Y. Couples - 16/05/2018 AccorHotels certified review
« Really happy with our stay »

Was a excellent experience,staff were helpful and friendly, room was exactly what we needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFREY y., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU DIRECTRICE

J. S. Business - 26/04/2018 AccorHotels certified review
« So so »

Well good welcoming until we went out of TV and interet all evening and morning after. When checking out people were more focused on how to repair onternet then offering a discount or asking for our client experience. A pity since I usually have very good experiences with Accorhotel group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear s. J., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU GENERAL MANAGER

Francis C. Couples - 21/04/2018 AccorHotels certified review
« More than adequate »

Around gare de l'est is not a place to pick for a postcard pretty stay in Paris, but for one overnight stay in-between trains it's perfect. Very nicely kept little hotel, impeccable rooms, good WiFi and helpful staff. The ' handy' device with Internet access which you can take round with you was a great idea if your own phone doesn't allow roaming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mylene C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU DIRECTRICE GENERALE

Jj Friends - 20/04/2018 AccorHotels certified review
« Fair »

Quick check in, excelente localisation and comfortable. Everything I need for a quick stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOAO F., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU GENERAL MANAGER

Dragan Families - 16/04/2018 AccorHotels certified review
« Nice hotel for a short stay in Paris »

Hotel was in generally comfortable. It has been renovated, rooms and hotel was clean. Satisfactory breakfast service and good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DRAGAN J., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU GENERAL MANAGER

Ayca F. I. Business - 03/04/2018 AccorHotels certified review
« Was a good stay till.... »

Hi, I stayed 2 nights last week, 25th and 28th. I made both reservations like 3-4 weeks ago. While leaving on 25th, I told the receptionist that I'm coming back in 3 nights and if possible don't want to do the same bureaucratic things. He said he sees my reservation and took a note. On the noon time of 28th, I got a call from a hotel lady saying your systems had a problem since one month and overbooked and I can't stay there for the night. I was in a meeting, I booked your hotel just for TGV reasons, I planned to come at midnight by TGV and also leave at 7am with TGV, so it didn't make sense to book a far hotel. On top, I confirmed my reservation a few times. How can you say your system is not working for 1 month and call on the stay day??? I was so angry, I started to look hotels by myself. 1 hr later I called, another guy picked up. He said he'll talk with his manager. and then I got a mail aying I can stay because some customers cancelled which is unlikely to believe. It cost me time, several calls and a lot of stress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AYCA I., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore we want to give you 1000 courtesy points on your Accor member card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU GENERAL MANAGER

Abby Friends - 02/04/2018 AccorHotels certified review
« Served it’s purpose but can definitely be described as budget. »

Location was fabulous, just around corner from Gare du l’est station. Hotel room was the smallest it could be. Difficult to walk around bed. Very minimal. However bathroom was good size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABIGAIL W., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU GENERAL MANAGER

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 96.00 EUR Non member rate
From 91.20 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates