Hotel - ibis Paris Gare de l'Est TGV
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Gare de l'Est TGV Hotel

3.5/5 1,102 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Rooms for guests with reduced mobility- Contact the hotel
  • Pets allowed 5  EUR
  • Air conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 68 rooms
  • 31 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Direct dial telephone
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,690 reviews

Our guest reviews for ibis Paris Gare de l'Est TGV

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,102 reviews
Rachida B. Business - 16/03/2019 AccorHotels certified review

Excellente.

Stanislav Families - 12/03/2019 AccorHotels certified review
« Classic ibis, perfect sleeping experience »

Experience at ibis is always very good in terms of sleeping quality. We had to stay overnight, because the train was cancelled. The price was a bit high for the 2-3 persons room. I was expecting to get a standard 1-2 persons room and get a free update with the Silver Card but it did not happen. The bed was spacious enough for 2 adults and a 2 yo kid. So we did not even use the additional bed.

Phoenix P. Families - 07/03/2019 AccorHotels certified review
« Excellent »

Clean, warm free WiFi what more could you want

Gordon B. Solo - 26/02/2019 AccorHotels certified review
« Good hotel in a central location and very near the trains and buses »

staff were great, room comfortable and the handy phone was brilliant because I had my own mobie stolen on the Metro so having handy phone allowed me to make all the calls needed to cancel my SIM card etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sory for you that your mobile was stolen, but happy that our Handy could help you during your stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Desboudard - Leader Digital & Business.

Y. D. Business - 25/02/2019 AccorHotels certified review
« good »

nothing much to say,it was ok

J. Families - 22/02/2019 AccorHotels certified review
« Perfect »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARP J., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Desboudard - Leader Digital & Business

R S. Families - 22/02/2019 AccorHotels certified review
« Sink leaked, room too hot and breakfast choice was too limited. »

Sink leaked, room too hot and breakfast choice was too limited. Despite doing online check-in we still had to fill out all the details at reception. We were then told we had to pay for children’s breakfast even though it was included as part of our booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT S., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the need to fill a form of police, know that it is mandatory for foreigners in France and that hotels may face heavy penalties if it is not. Online registration is limited to one person. So, unfortunately, we have no choice but to apply this procedure, which I understand may seem heavy. And for children's breakfasts, again, Accor does not automatically book children's breakfasts even when they are reported. You have to manually add them as a supplement. Again, we understand the surprise on arrival and we are sorry, but 99% of pre-paid bookings with breakfast included do not include breakfast children, we must therefore add them and have the supplement paid to arrive. We understand however your disappointment for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Desboudard - Leader Digital & Business

Chrsitian M. Couples - 20/02/2019 AccorHotels certified review
« Early Check-in Guarantee »

Arrived on February 10 2019 at about 10:30 to be told that there was no room available yet. Waited for about 30 minutes for a room. No superior available to complain to. Was told that a request for reimbursement of Early Check-in fee was launched. Checked out on February 12, 2019. Had argument again with reception about the useless Guarantee. Was promised again that a request for refund will be launched to the superior. No news since then

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN M., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I confirm you the refund was done the 12th of february at your departure. It can take 5 working days to appear on your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Desboudard - Leader Digital & Business

Ray L. Friends - 12/02/2019 AccorHotels certified review
« clean and convinent »

room is clean and simple good. close to gare de l'est, easy to find the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZHI HUI L., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Desboudard - Leader Digital & Business

Jackey Couples - 07/02/2019 AccorHotels certified review
« Nice place, convenient transport. Kind reception. »

Nice place, convenient transport. Kind reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JIAWEI Z., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Desboudard - Leader Digital & Business

Kate E. Friends - 05/02/2019 AccorHotels certified review
« Amazing room for great price »

At first I was a little worried as I had never stayed at an Ibis and some of the reviews on trip advisor didn't seem too good. When we arrived the staff were lovely, friendly and helpful. Our room was amazing, clean and comfortable too. Whenever we had questions the staff always helped out with the answers and the breakfast buffet was probably the best I've seen in a hotel. Will definitely stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATE E., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Desboudard - Leader Digital & Business

Anonymous Friends - 27/01/2019 AccorHotels certified review

Weekend culturel à Paris

Anonym Business - 23/01/2019 AccorHotels certified review
« Very cold and little bit worn down hotel »

The staff was friendly. But the hotel itself was a little bit worn down. The room was very cold the heater wasn't able to heat the whole room to a comfort temperature.

P. B. Business - 13/01/2019 AccorHotels certified review
« RAS »

RAS

Hanna L. Business - 10/01/2019 AccorHotels certified review
« Good »

the staff is very helpful. The room was cold due to AC malfunction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANNA L., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the AC problem, I will talk to the technician to fix the issue you expermented. Thank you for told us about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne - Leader Digital & Business

Paul Couples - 07/01/2019 AccorHotels certified review
« Covenient location, clean and nice brakfast »

All was good except for the noise from the street which lasted all night long.

Anonymous Couples - 31/12/2018 AccorHotels certified review
« Mr and Mrs »

All round services are very poor. - Staff seems not care at all, - Hotel Facilities none exist, Room we stayed is extremely small and not suitable even one person, - Breakfast was very basic, Overall this hotel should deserve any start at all. Very disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear OSKAR K., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Desboudard - Leader Digital & Business

Gordon Couples - 20/12/2018 AccorHotels certified review
« Great for Paris Connections »

Very good. Reasonable price. Great location for trains. Small rooms, but clean warm and Quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON S., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Desboudard - Leader Digital & Business

Fernand C. Business - 20/12/2018 AccorHotels certified review
« a little bit expensive »

I was in the same hotel few weeks before and it was cheaper.. may be season's prices

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERNAND C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. For the rate, it depends on our availabilities, if there is a special event in the area around the hotel and the day when you booked the room before the arrival (earlier you book a room, cheaper is). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Desboudard - Leader Digital & Business

Anonymous Couples - 17/12/2018 AccorHotels certified review
« Comfy and clean »

Comfy and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN S., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Desboudard - Leader Digital & Business

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