Hotel - Pullman Dubai Creek City Centre
Pullman Hotel Pullman Hotel

Pullman Dubai Creek City Centre Hotel

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4.5/5 1,948 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 423.00 AED Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • DXB - DUBAI INTL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 6AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Hard tennis court
  • Other sports activities  (Nearby)
    • Horse riding (Nearby)
    • Karting facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 317 rooms
  • 72 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 35 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,921 reviews

Our guest reviews for Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,948 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Qasim R. Couples - 18/02/2018
« EXECELENT »

GREAT...LOVE TO STAY AGAIN

AccorHotels certified review
Alexandr Solo - 18/02/2018
« Great place »

Very good hotel with perfect staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, You are such a good ambassador for our prestigious hotel. Thank you once again for your most generous review following your stay with us. We appreciate your kind recommendation and are so thrilled you found the service to be “perfect”. It is always a treat when our guests underline their experience with our passionate Heartists, they are the gems of Pullman Dubai Creek and I thank you for that. They will surely be thrilled to know your comments. We certainly look forward to your return visit! Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

TripAdvisor review
faisalbaluch Family - 18/02/2018
« Overall Excellent Hotel!!! »

Great stay and exceptional service. I wish to thank the following staff members Michelle, Faith, Wasana, Melisya, Ronald, Yasin, Sajjad, Haydee and all the other Pullmans staff members for always making our stay warm, welcoming and enjoyable. Look forward to our next stay in the near furure :)

AccorHotels certified review
Jaun L. C. Business - 17/02/2018
« Good Business Trip »

Overall stay was good as usual.

AccorHotels certified review
Patrick B. Couples - 17/02/2018
« Mr P b. »

Very pleasant, lounge and swimming pool staff absolutely lovely, totally different experience in the main breakfast area, where staff were less caring.

AccorHotels certified review
Anonymous Business - 16/02/2018
« It was a superb experience to stay with Pullman »

It was my first time and I liked every service they provided. Each employee greeted us whether in the morning or late at night with a big smile and always ensured we were comfortable. Will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, What an immense feeling to know that we made our first impression right with you! Thank you for sharing your heart-warming review following your stay with us. So very pleased that your guest experience was such that you want to return! We agree that it is all about that personal and attentive service which you found to be the case overall. And thank you for pointing out that your experience with our Heartists were always extremely helpful accompanied with the big smile. Very much looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Mrs A. M. Business - 15/02/2018
« buisness »

Very good as usual, touch by the gift especially that it is done by the handicapped people, really appreciate that. The food in the restaurant should be improved we took a pasta carbonara it was awful, could not eat it. The waiter did not charge us for it, Also the menu should be re looked have been the same for a few years now.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First and foremost, I take the privilege of thanking you for showing consistent confidence to AccorHotels. We are grateful for continuously choosing our hotel for your business trips. You are truly one of the most loyal guests and it has been a sheer pleasure to serve you. Pullman Dubai Creek City Centre proudly supports Manzil Centre for people with disabilities and we are really glad that you like the gift handcrafted by their students. The passion for gastronomy is one of our prime pillars. Our chefs endeavor to make it one of our highlights to our guests’ stay. Our sincere apologies if we were not able to conquer yours. Though we strive to cater and please all palates, our Executive Chef has taken good note of your feedback as we know that we can always improve and we will do so. Once again, thank you for your visit and the courtesy of your time. I hope to have the pleasure of welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Guy W. Solo - 15/02/2018
« Great »

Very enjoyable

AccorHotels certified review
Yousuf O. Friends - 15/02/2018
« MR »

IT WAS EXCELLENT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Already the title you chose "It was Excellent" we were truly touched. We really appreciate that you took the time to detail your personal guest experience with our prestigious hotel. We know that it is understood that a hotel at our level in the business, has to have a pristine and quality product, but we also know that it is the people that make the difference. Thank you sincerely for your comments. All of the teams really look forward to hearing about our guests’ experience. Until we have the pleasure of your next visit, we wish you all the best! Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Faisal Families - 15/02/2018
« Excellent Stay!!! »

Always enjoy our stay at Pullmans. All staff make the experience even more enjoyable. Many thanks to the following: Michelle, Faith, Wasana, Melisya, Ronald, Yasin and all the others that i can't remember names. Keep up with the great spirit!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly, we cannot thank you enough for this wonderful review. You know that we are always interested in reading such detailed feedback. Words cannot explain how much I am proud to have a passionate and motivated team! I am really happy to know that you have enjoyed every aspect of our hotel. It is always reassuring to us when we read such reviews on our page! We never take anything for granted. What is always so special to us is when our guests take the time to underline particular Heartists that they have had the pleasure of exchanging with. I will make sure to thank Michelle, Faith, Wasana, Melisya, Ronald and Yasin personally for their dedication and hard work. We look very much forward to welcoming you back again. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
S. T. Business - 14/02/2018
« Very good »

as always Service Rooms and Staff very professional nice and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are delighted that you had an exceptional experience at Pullman Dubai Creek City Centre Hotel. Thank you for taking the time to visit us this month. That you found our service and team members always very good, professional, nice and friendly could not thrill us more. Thank you for being a fine ambassador of Pullman Hotel. Looking forward for your next visit with us. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Selwyn S. Couples - 14/02/2018
« Mr »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your review following your stay at the Pullman Dubai Greek City Center. So thrilled you chose our hotel because of brand reputation. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each stay unforgettable. We certainly look forward to welcome you back very soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Aali S. Business - 14/02/2018
« Aali S. »

I have always stayed in your hotel during my visits to Dubai. However a few observations. The reception did not recall any previous stay, the bath tub needs to be changed to showers, the carpet had stains, the a/c did not work well, the muslim shower was loose and the in my view the quality of breakfast had declined.

AccorHotels certified review
Avtar S. Couples - 14/02/2018
« Location ,friendly staff ,lovely breakfast »

Very good ,near to gold souk ,convient for shopping very friendly staff willing to help with smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First of all, I would like to warmly thank you for having chosen the Pullman Dubai Creek City Centre. Pleased to know you found the property to be gracious and well-appointed without pretense. Also glad you felt the service of our Heartists was both attentive, willing to help with smile. It is true that our location is most convenient for many visitors, so we could not be more pleased that it suited you completely. Thank you for stating that the breakfast was lovely. Our chefs will be happy to hear your comments. Not sure you had a chance to enjoy the Hotel’s facilities (rooftop swimming pool, spa and the bar) during your stay. The swimming pool has a very special views overlooking the Dubai Creek and the city! Please know we look very much forward to welcoming you again. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Ashish K. Families - 13/02/2018
« Very Nice !!! ☺ »

It begin with a horrifying fear that how my 5 nights experience will be should Pullman team have not pulled there socks. I was given a much better room upon my discussion with FOM and Executive Housekeeper ensured that we are well looked after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always appreciated when our guests choose to share their guest experience with other avid readers! Your comfort is of paramount importance and we could not miss an opportunity to make you feel at ease. We all know the daunting part of check-in in a hotel and waiting for the rooms to be ready. I am so happy to learn that my team managed to spare a room for you before the check-in time. Teamwork is one of our core values and we share sure that we live with it all time, all the time. Our sincere apologies for the initial room that was allocated to you. However, I am thrilled to know our Front Office manager and Executive Housekeeper together pulled out their socks to ensure that your next room is in pristine condition and exquisitely spotless. We remain focused on continuous excellence, and hope that you will find that to be the case on your next visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Dr. Z. A. M. Business - 13/02/2018
« Satisfactory »

Very Good.

AccorHotels certified review
Rajiv K. S. Business - 13/02/2018
« Mr. Rajiv Kumar S. »

Pleasant & Comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for the fantastic rating! Our sincere gratitude for your preference of choosing our award-winning hotel! We are delighted to know that you had an enjoyable experience in our hotel and that you have fully enjoyed our services. Moreover, we are happy that our Heartists were able to meet all your needs during your stay. Your compliments to them will definitely serve a great motivation and encouragement to do more. We look forward to the next occasion you can visit Dubai! Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Hjs Couples - 13/02/2018
« Extremely satisfied »

Very accommodating staff. Hotel room and service was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, What a pleasure to read your review following your recent experience at Pullman Dubai City Center! It is always so appreciated when guests such as yourself take the time to write about their experience at Pullman Dubai Creek. As we know, it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt the warmly welcomed by the team in different ways. All the Heartists in my hotel are always delighted to give you another wonderful stay in Dubai! We look forward to many visits over time. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Sharif M. Business - 12/02/2018
« The hotel service and their hospitality was awesome. I liked delicious food served at hotel resturant and warm welcome from hotel staff. »

It was really awesom to stay at Hotel Pullman as i can say i have a great time during my stay for 6 days. Hotel is located near to best shopping centres, Metro station and local taxis are available at the doorstep. Hotel staff were very good specially housekeeping staff as they were keeping my room clean and tidy as i was steping in my room at the end of the day. Food is very delicious at hotel restaraunt and everybody should take leisure of swimming pool and lounge bar at Level 7.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First of all, let me thank you for your beautiful review regarding your recent experience at the Pullman Dubai Creek City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary "souvenir" for you. I am very glad to learn that not only our location, our amenities, but most of all, our top notch service was for you the best part of your stay. We truly appreciate your kind comments and we thank you for taking the time to share them. Please know that we look so forward to welcoming you back again. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Very good! »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay with us. We are delighted to read that you had an enjoyable experience in our hotel and that you have fully enjoyed our services. I hope to have the pleasure of welcoming you back again to Pullman Dubai Creek City Centre. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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