Hotel - Pullman Dubai Creek City Centre
Pullman Hotel Pullman Hotel

Pullman Dubai Creek City Centre Hotel

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4.5/5 2,030 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf course 18 holes  (Nearby)


  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 317 rooms
  • 72 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 35 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 6,299 reviews

Our guest reviews for Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,030 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 21/04/2018
« Disappointing in so many areas despite the potential »

Stayed as a Le Club Platinum member. Numerous problems from initial reservation, incorrect airport transfers, room allocation problems, long delays processing refunds for service failures, repeated requests need to obtain promised checkout invoices. A hotel with lots of potential but let down by repeated errors. Repeated attempts to reach out to General Manager made during stay to overcome problems rebuffed or delegated to others instead of accepting the buck stops with him and showing leadership by example. Rooms usual Pullman standard. Executive lounge service, food and drink good. Soft furnishings need deep clean or replacement. Pool area service slow. Medley Arabic and Indian buffet food very good just let down by difficulties obtaining drinks. Thank you to Joselyn, Faith and Tanveer Khan for your assistance in resolving problems and trying to maintain your hotels reputation, sorry that you do not receive the leadership by example you deserve.

AccorHotels certified review
Hassina Solo - 15/04/2018
« Good Service and friendly staff »

It was very good experience the service was good the staff was very nice I felt welcome and like this I'm looking forward to coming back

AccorHotels certified review
Gilles-claude T. Families - 13/04/2018
« Home away from home »

As a frequent guest it’s always a pleasure to stay at the Pullman Dubai Creek city center. This time I had the opportunity to share this experience with my family. Everyone enjoyed the stay and all the staff made us feel welcome. An experience to be repeated.

AccorHotels certified review
Miranda Couples - 13/04/2018
« Great stay, fantastic food at Medley »

The staff were all fantastic, so attentive from stepping through the front door. The room was spacious and clean. The seafood buffet at Medley was a great surprise and breakfast was good as well. Very impressed.

AccorHotels certified review
Tahir A. Business - 13/04/2018
« Was made to feel welcome. »

I have been staying at this Hotel for a very long time since it was called City Centre Hotel. I find the staff very friendly, alert and responsive. Sometimes though, room is not ready when you arrive to check-in.

AccorHotels certified review
Dr S. A. Families - 13/04/2018
« Another week of wonderful experience in Pullman deira 5th april to 11th April 2018 »

I stayed from 5th April to 11th april 2018 as my one week of visiting my dubai health care city BR MEDICAL SUITES, for my patients. I am consultant allergy and immunology and I visit my clinic for one week in a month. Pullman Deira is only hotel which is my favourite and I always book one month in advance - As soon as I enter I feel I have come to my second home. All credit goes to wonderful leadership of General Manager Mr. Nishan Silva, Mr.Amir Sheikh, Mr Zahid and their wonderful team. Now it is more than one year that I am staying for one week or more in a month and I never had any complaint. Since I have to call and immediately request is carried out. I like to thank incharge executive lounge for followup with me and she wants to be sure that I am comfortable. Infact it is not only with me Pullman staff gives the same wonderful service to every guest. I had recommended my friends to this hotel and they also spoke highly of this hotel. I also like to thank Mr.Ali in the breakfast lounge for great buffet breakfast every day well organized and personally attending each guest. I like to thank Mr Ali of concieirage for wonderful and quick service along with his staff, house keeping , spa. Every department of the hotel is great. I specially like that hotel opens in deira city centre and one does not have to go anywher else for food or cinema or shopping God Bless you all DR SHAHID A. CONSULTANT ALLERGY IMMUNOLOGY , BRMS BUILIDING 64 DUBAI HEALTH CARE CITY, ALLERGY ASTHMA CENTRE BLUE AREA ISLAMABAD

AccorHotels certified review
Sajan H. M. Business - 13/04/2018
« Room for improvement is there in Customer Service »

Overall, was fine. Room upkeep was lacking and can do with an uplift

AccorHotels certified review
Saad I. A. Business - 13/04/2018
« Good hotel »

It is nice hotel and near to the mall and have a good swimming pool

AccorHotels certified review
Peter T. Families - 12/04/2018
« good nice clean and comfortable »

Good and comfortable. good service as usual. made welcome at the hotel.

AccorHotels certified review
Anonymous Solo - 10/04/2018
« Location good and helpful staff »

Just a little disappointed even though my stay is ever so frequent still don’t get the benefit

AccorHotels certified review
Anonymous Couples - 10/04/2018
« Awesome »

Our overall experience at the hotel was great.The amenities and ambience at the hotel was excellent. The rooms were great too.The staff were super amazing,very polite and always willing to assist.The fact that there is a mall makes shopping enjoyable and convenient. The only concern was the queue at breakfast.Too many people waiting to be seated.Please find a way to manage the queue or get more space for breakfast. Would definitely come back.

AccorHotels certified review
Kamardeen O. Solo - 10/04/2018
« Very satisfying. Well dedicated Staff. »

I've always stayed here and no doubt it has always been an enjoyable experience. I'm not disappointed. Beautiful environment and strategically located. Attachment to the Shopping mall makes it even more exciting.

AccorHotels certified review
Saleh K. A. Solo - 10/04/2018
« Very good service »

Very good staff Good breakfast

AccorHotels certified review
Syed M. H. Couples - 10/04/2018
« Good experience, but being my second visit, no upgrade for me. »

Room is small but clean and staff disturbed me time to time for laundry & room cleaning.

TripAdvisor review
Couples - 10/04/2018
« fanatstic location »

compliments to the management for a well oiled operation ,this will definitely be our first choice hotel when in Dubai , great location , excellent breakfast, rooms were clean and beds were comfortable , excellent all round service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the wonderful review! It is always such a boost to our teams when we read comments posted on TripAdvisor such as yours. We’re delighted to know that you consider the Pullman Dubai Creek City Centre your first choice hotel when in Dubai. This is the best compliment we could ever receive. It is nice to know that your overall guest experience was such that not only the Location, but also the service was excellent. Thank you so much on behalf of us all! Hoping that we have the pleasure of a visit in the not too distant future. Best wishes, Nishan SILVA General Manager

AccorHotels certified review
Bilal N. Business - 09/04/2018
« Amazing »

It was always plesaure staying in this lovely hotel.. helpful stuff up to the mark cleaness and smells in this hotel is so refreshing.. my all time favourite hotel. Will be back soon

AccorHotels certified review
Anonymous Business - 09/04/2018
« Good location near to the airport. »

Over all service was great. Thanks for the House keeping team for keeping the room super clean and elegant. Thank for Mae at reception for the warm welcome and taking care of our requests.

AccorHotels certified review
Homan T. D. Couples - 09/04/2018
« it was satisfactory »

I have been in this hotel 14 times before but I feel that standards are now lower than 3 years before specially on restaurants and kind of breakfast and food supplied

AccorHotels certified review
Milkias M. Solo - 09/04/2018
« Terrible, this time » was only one guy,the receptionist Amin, whom I blame for his unprofessional aproach towards me once again ( since he was rude with me in my last stay as well).His arrogance...sarcastic approach even when I was checking out.. doubtful even to believe his apology ... Apart from this was the house keeping...

AccorHotels certified review
Mrs J. V. S. Friends - 09/04/2018
« 8 »

had a very warm welcome & comfortable short stay at the hotel. A bit disappointed with internet & wi-fi connections which was very slow & causing voice offs.

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