Hotel - Pullman Dubai Creek City Centre
Pullman Hotel Pullman Hotel

Pullman Dubai Creek City Centre Hotel

4.5/5 2,332 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Dubai International Airport
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 6AM (Paying)
    • LATE CHECK-OUT UP TO 9PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Hard tennis court  (Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

  • 317 rooms
  • 72 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 35 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,713 reviews

Our guest reviews for Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,332 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dr D. Friends - 10/01/2019 AccorHotels certified review
« Pullman Diera is fantastic »

Service was efficient, friendly and professional. Food was fantastic! Pool is wonderful! Attachment to shopping centre that closes at 10pm is a huge bonus. Next to air train but taxis are always available and reasonably priced. I love it here as the staff make the stay just wonderful!

Amrit S. Families - 10/01/2019 AccorHotels certified review
« Mr Amrit S. »

The restaurant, especially at breakfast time either is not big enough or the staff are insufficient. Upon dinin there on evening, we weren't even seated and left to wonder around - poor. My wife was asked 3 times alone to provide a positive review on google or trip advisor which was rude. The room service upstairs and the bar/pub was satisfactory. My card for my room stopped working 4 times, and it was not kept by my mobile phone. Overall, the restaurant was poor. It is not capable to serve breakfast and had long queues in the mornings.

Leandra Couples - 10/01/2019 AccorHotels certified review
« I would book another hotel for the next time »

The room was not very clean, even they clean the room every day.. I always ate some tomatoes in the morning and I saw 2-3 times mold on the tomatoes!! So disgusting.. I told it to an employee and she said it‘s no mold it may just look like mold but it‘s because of the bread which was next to the tomatoes?! And it was definitely mold! So that‘s an experience why I wouldn‘t come back to this hotel.

Vassoo P. Families - 10/01/2019 AccorHotels certified review
« A very comfortable accommodation. We felt very at home, especially with the staff who were very helpful. will definitely stay there during my next trip to Dubai. »

In a nutshell, I would say we enjoy our stay at Pullman Hotel. This is the third or fourth time that we stayed at this hotel and I have no complaint whatsoever to make. All our requests were duly attended by the personnel of the hotel, be it from the Reception or Room Service or the Executive Saloon and others.......I would unhesitatingly recommend this hotel to anyone visiting Dubai, the more so that it is in the heart of the Dubai City centre where you can easily have access to all facilities. Keep it up guys!

Anonymous Families - 08/01/2019 AccorHotels certified review
« Relaxing »

I enjoyed my stay at the hotel and the staff were friendly and helpful. The breakfast buffet was not to much to my liking and the queues for breakfast could be quite long at time. Other than that, I will recommend staying here.

Anonymous Families - 08/01/2019 AccorHotels certified review
« Lovely hotel »

Great hotel. Staff very friendly and hotel lovely and clean. Great location right next to Mall. Beds very comfy.

K R. Families - 08/01/2019 AccorHotels certified review
« Mr »

Excellent

Ahmed D. Families - 08/01/2019 AccorHotels certified review
« great stay »

my choice of hotel for the past 3 years when in Dubai . Excellent overall service , management and cleaners at your beck and call. home away from home , convenience at your doorstep

Susan I. Families - 07/01/2019 AccorHotels certified review
« Confortable and hassle free stay. »

Very esrm welcome upon arrival, a bit of a let down with the room but we got moved to a different room. Baggage was delayed to be taken to our room. Overall satisfied with my stay.

Azgher K. Families - 06/01/2019 AccorHotels certified review
« Superb as usual »

We often stay here and service levels still great and welcoming

H. Couples - 04/01/2019 AccorHotels certified review
« A very client-centred experience throughout, with all member of staff were extremely pleasant and courteous. »

The bedroom, corridors, restaurant and general public areas are meticulously clean and inviting for the guests to enjoy. The only exception was the bar, it was dark, drab and uninviting, which I think is a design problem. I feel that the company ought to consider refurbishing the space, to make it light, inviting and with a seating arrangement which is more conducive to a feeling of well-being and comfort.

Mohamed Families - 04/01/2019 AccorHotels certified review
« I am not happy »

No good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to reply to our survey regarding your stay at the Pullman Dubai Creek City Centre. I can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more, so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Mohamed A. Couples - 04/01/2019 AccorHotels certified review
« Magnificent »

TV was a bit complicated to use. I would have preffered a normal shower rather than a bathtub shower because all the water then falls out and the floor becomes wet. There were less ameneties compared to other Pullmans i have stayed in.

Akosua W. Families - 04/01/2019 AccorHotels certified review
« Miss »

Customer service was excellent. I was really impressed about everything in Pullman

F. W. Friends - 04/01/2019 AccorHotels certified review
« Everything as expected of the brand »

Pullman has been one of my trusted luxury hotel brands, I have had wonderful experience with them in Bangkok, Jakarta and Kuala Lumpur. This branch also delivered a wonderful staying experience during my new year vacation in Dubai with friends. The staffs at the front desk are some of the very best and the strength of this hotel. Their helpfulness (Mae is the best) sincerity made my stay evenot more better!

Tarek K. Friends - 03/01/2019 AccorHotels certified review

Everything is ok...nice hotel.

Faizan Couples - 02/01/2019 AccorHotels certified review
« Extremely satisfied »

The experience was good. We enjoyed our stay. We got a good service specially from Mr. Farooq.

Annalie M. Families - 02/01/2019 AccorHotels certified review
« Excellent but dreadful breakfast experience »

The staff were great especially Leshan but breakfast was awful - far too busy, waited a long time to be seated then stuck in a back corner with no service. no tea and coffee orders taken - left to serve ourselves, no napkins, butter, salt etc as tables were being turned around quickly but half heartedly. Very very disappointing for our third stay with you especially given the breakfast is fairly expensive and we were so uncomfortable we left to eat in the mall. We would be hesitant to stay with you next time in the circumstances.

Dr P. B. Couples - 02/01/2019 AccorHotels certified review
« Extremely professional »

Rated 11/10. Nothing was to much trouble. We arrived early and yet a room was ready within 30 mins. Marcus (night manager) is a star!

Ather I. Families - 01/01/2019 AccorHotels certified review
« Its always great to return to this hotel »

Overall its good, have been staying here since this Hotel was Sofitel. Despite, returning to hotel regularly, this time the extra bed was charged.

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