Mercure Jakarta Kota 4 stars

TripAdvisor rating 4.0/5 707 reviews
Mercure Jakarta Kota
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Hotel extras

  • Outdoor Swimming Pool and Fitness Center

  • Complimentary WIFI Access

  • Chinese and Western Restaurant

  • At Close Proximity to Restaurants and Shopping area

  • Spacious Room

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
  • Cash machine
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160
jakarta
indonesia

Tel: +62216248680

Fax: (+62)21/6008441

Contact email

Check-in from 14h00

Check out up to 11h00

  • TRANSJAKARTA :   CORRIDOR 1 OLIMO

  • By plane

    SOEKARNO HATTA INTL AIRPORT At 22km / 13.67 miles

GPS :-6.149451, 106.817279

Our accommodations

Mercure Jakarta Kota provides various typse of rooms from Superior, Deluxe, and Executive. Perfect for business and leisure travelers.

Superior 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Deluxe 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

SPICE

Type of cuisine: International

From traditional Indonesian food to Western food, experience the exceptional dining prepared by our chef.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHIAO TUNG

Type of cuisine: Chinese

Providing modern and traditional Chinese cuisine. Enjoy the special Dim Sum buffet every weekend and Public Holiday from 11am - 3pm.

Lunch

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KIRANA BAR

Photo non contractuelle / Strictly non binding

Experience a welcoming and stylist ambiance with live music, open 7 days a week from early to late

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 680 m²

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Jakarta Kota

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,172 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

707 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Thank you

Customer review rating 4.2/5

Tari Y. P. Families - 13/06/2019 AccorHotels certified review

the staff is very friendly, helpful, and the check in and check out process is very fast. keep it up.

wawwww

Customer review rating 4.2/5

Affilianto Families - 13/06/2019 AccorHotels certified review

great

Good Food and Excellent Customer Service

Customer review rating 4.2/5

Dinar V. Families - 12/06/2019 AccorHotels certified review

Food for breakfast was delicious Housekeeping & Customer Service doing great service But...need to fix & check more detail at toilet & room lamp before customer come to room (the pumbling & lamp room broken) Thanks for your services...good luck for all employee & God always bless all of you

Not bad, but not that great

Customer review rating 4.2/5

Jess Couples - 11/06/2019 AccorHotels certified review

All the staff were friendly and helpful, the room was not bad but there was a little malfunction on air conditioning. The worst part was when there were little cockroaches appeared.

Customer review rating 4.2/5

Setiyawan Families - 10/06/2019 AccorHotels certified review

Good and nice hotel

Great

Customer review rating 4.2/5

Ilma Solo - 06/06/2019 AccorHotels certified review

Puas sekali

Bad.

Customer review rating 4.2/5

Tan Y. Y. Solo - 05/06/2019 AccorHotels certified review

There was a strong mouldy smell in my room. The furniture and interior of the room was old. The toilet was too small.

Nice room

Customer review rating 4.2/5

Mervin D. Couples - 02/06/2019 AccorHotels certified review

Nice room and the staff where helpfull

Customer review rating 4.2/5

Anonymous Business - 31/05/2019 AccorHotels certified review

Friendly staff

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

Excellent

Customer review rating 4.2/5

Manang R. Business - 31/05/2019 AccorHotels certified review

Very satiesfied, friendly staff and good atmosphere. All Food tasted delicious

Dear Mr. Manang R., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

Excellence

Customer review rating 4.2/5

Kenny Business - 31/05/2019 AccorHotels certified review

I am staying in the deluxe room and having such pleasure staying there. One of the best hotel services that I've experienced!

Dear Mr. Kenny, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

Excellent

Customer review rating 4.2/5

Theresia Solo - 31/05/2019 AccorHotels certified review

The room was great and spacious, very clean and neat bathroom. There are a free snacks in the room that is delicious. Trying the dimsum and it taste good too! The only maintenance need is their air conditioner which sometimes not too cold.

Dear Ms. Theresia, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Feels like coming home!

Customer review rating 4.2/5

Sunardi L. Families - 28/05/2019 AccorHotels certified review

Have been staying at this great property for over 10 years and it still never fails me. Service is impeccable and rooms is spotless. Thank you Mr. Sutiyono/FOM and his team for taking such a good care of their guests.

Dear Mr. Sunardi L., Thank you very much for over 10 years choosing to stay at Mercure Jakarta Kota. We aim to provide exceptional service from the heart, and it is indeed gratifying to hear such wonderful comments about our team and the remarkable service that you experienced. Thank you very much once again for your time to share your experiences with us and we are all hope to welcome you very soon! Mercurely Yours, Riganda Togatorop - General Manager

Very Good

Customer review rating 4.2/5

Miriam Couples - 25/05/2019 AccorHotels certified review

Everything is clean and nice. The staff are helpful.

Dear Mrs. Miriam, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Big Hotel Big room, but bad WiFi

Customer review rating 4.2/5

Mr. H. Business - 25/05/2019 AccorHotels certified review

Overall good, very nice hotel, room very big. but Wifi is bad, cannot be use, need to spend my own mobile 4G data during the day

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. In reference to your comment, I very much regret the inconvenience happened to you. It would be my greatest pleasure to share your comments with our team and will follow up your concern to prevent the same thing will not happen again in the future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager
Customer review rating 4.2/5

Anonymous Business - 23/05/2019 AccorHotels certified review

It would be nice if long glasses are provided in the room in addition to coffee mugs for drinking water or beer. Water drainage can be improved to open up the water entrance little more in the bathroom as the water enters into the toilet area.

Dear Mr. Takujiro Kamigatakuchi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I took note of improvement for water drainage and please rest assure that we are taking it seriously and find ways to improve it. Your feedback is highly appreciated as this will help us improve the level of service to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

short stay at Mercure Jakarta Kota

Customer review rating 4.2/5

Andre Business - 21/05/2019 AccorHotels certified review

room was big, near the public transportation (OLIMO Trans Jakarta Stop), but the food (even for Indonesian) was toooo salty

Dear Mr. Andre, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Comfortable

Customer review rating 4.2/5

Rina Families - 14/05/2019 AccorHotels certified review

I feel comfort stay there, good food n service. I really like it

Dear Mrs. Rina, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

It was excellent

Customer review rating 4.2/5

Zahra M. Business - 13/05/2019 AccorHotels certified review

I stayed at Mercure Hotel for business. Needed to move from my previous room, but luckily I got a deluxe room with bigger space and windows. Unfortunately, some lamps were off no matter how many times I tried to switch them on. Maybe they're broken? But still, I loved the room and the service given to me. The staffs were soooo nice! Even though I need to say that the meal I got either a little bit too salty or even tasteless. Thank God the dessert and light meal were the best, so I didn't disappointed at all. Keep up the good work, and for the chef, I believe the quality can be improved, so please don't take my critics as an insult. I enjoyed the food anyway. Looking forward to staying at the hotel with my husband someday! Regard!

Dear Mrs. Zahra M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Comfortable & Fun

Customer review rating 4.2/5

Agustinus I. Business - 13/05/2019 AccorHotels certified review

Comfortable with services & fun with the location where I had activities around the old city

Dear Mr. Agustinus i., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager
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