Hotel - Mercure Jakarta Kota
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Mercure Hotel

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123 
11160  JAKARTA
INDONESIA

499 reviews
TripAdvisor Rating Based on 499 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Jakarta Kota provides various typse of rooms from Superior, Deluxe, and Executive. Perfect for business and leisure travelers.

  • 243 rooms
  • 100 non-smoking rooms
  • 28 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 872 reviews

Our guest reviews for Mercure Jakarta Kota

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 499 reviews
AccorHotels certified review
Ray Business - 16/07/2017
« Good »

Responsive staffs

AccorHotels certified review
Prof D. M. A. M. N. Business - 16/07/2017
« Average »

Everything is consider fine except the breakfast should be improve for a 4 star hotel..dont limited the bread and no croissant.

AccorHotels certified review
Eddy S. Business - 16/07/2017
« Satisfied »

clean and friendly staff. a little bit old hotel but still great hotel.

AccorHotels certified review
Ade E. S. Couples - 13/07/2017
« Stink room »

So many dust on the room .. very un convenience

AccorHotels certified review
Owen H. F. Couples - 08/07/2017
« Good »

Good room, clean, but the air conditioner not cold, the pool.small.

AccorHotels certified review
Josephine Families - 07/07/2017
« Miss »

the AC was very slow to cold, it tooks till midnite to feel it after i complain twice to engineering by phone! one of the single bed that i had sleep there, my body gets big swelling and itching, certainly the bed not properly cleaned so there are germs and insects still attached, I get big bumps bites on my right side body, left shoulder, back nape, and body back and right thigh.I had think to complain but i think again how to prove the bite of this germ or insect that i got from your bed so I'm just keep it myself with very upset and angry.

AccorHotels certified review
Adelia H. Families - 07/07/2017
« Old hotel with good maintenance  »

4 star hotel but kind of old..when the first coming, the AC room isn't cold but after the engineer fix then working good, breakfast is good with so many choices, location is close for everywhere in central, water heater is working properly. So overall is nice

AccorHotels certified review
Jefry K. Families - 07/07/2017
« Comfort old hotel, well maintenance but need some improvement »

Everything ok except the water faucet is not working well, but water pressure is very good. The problem with water faucet is it need to harder fasten to stop the water flow

AccorHotels certified review
Akira Families - 07/07/2017
« nice! make me happy »

the room is good but for the air conditioner smell for the first time, then i think for the bath room need renovation.

AccorHotels certified review
Gabriela Friends - 04/07/2017
« Satisfied »

But the air conditioner was a little too hot

AccorHotels certified review
Juliati Families - 03/07/2017
« standart n average »

I will not stay there again, because when there are items left behind, the hotel just keep quiet, without any notice to the guest.

AccorHotels certified review
Erwin Business - 03/07/2017
« Erwin »

Need some cleaning and some minor renovation. A little too old and Dirty. I found few cockroaches and some other bugs during my stay in the room.

AccorHotels certified review
Fidelia D. H. Business - 27/06/2017
« Average  »

A lovely stay with Mercure Jakarta Kota. Unfortunately one of the staff reception unpolite respond, i was talking on the phone with him and he laughed nor jokes around with his collegeues. I could heard he was giggling with the colleagues behind him. The breakfast was good, unfortunately when i ordered scrambled egg it never served to my table. For sure i asked FB team nicely, had forgotten by the staff. Before leaving the restaurant we try to remind them about my order, they dont even know. Well the point is lacked of communications. Please provide the staff with the training :) Is all right, past is past. I thank you for having me in your hotel. Best regards, thank you

AccorHotels certified review
Sung Y. Y. Families - 20/06/2017
« Room key need to be upgraded... »

The room size is okay, but the room is not clean as they were a lot of ants on the table and on the carpets. The worst part is we have to go to front desk several times just to activated our room keys.

AccorHotels certified review
Alson H. Friends - 16/06/2017
« Friendly and helpful staffs »

The hotel is rather old but you have the best assets in this industry which is the staff they all are very friendly and helpful

AccorHotels certified review
Endy Business - 14/06/2017
« choose this hotel just because close to my office & easy to find food. »

last few year i am frequently stay at ur hotel until last week stay, seem change a lot. cabinet dirty, coffee & tea desk very dirty, bathroom very dirty. bath tub even ripped. No hand tower, no face tissue, request to house keeping, come back with perhaps 20 pieces of tissue. look like want to save money

AccorHotels certified review
Joe M. Business - 13/06/2017
« Clean, comfortable hotel with friendly and helpful staff. »

The room was clean and well maintained. I requested and iron and it was quickly provided. We ate one night at Spice and found a wide range of delicious food. Not an outstanding hotel but very good and good value for money. The position was also good.

AccorHotels certified review
Kurni Business - 11/06/2017
« Great Hospitality »

great.. will be there soon if i,m in town

AccorHotels certified review
Soekreni M. Business - 09/06/2017
« nice place, spacious but affordable and vintage  »

the staff all nice and helpful, i want to thank you especially to staff that help me and my team when we're staying in Mercure, FO staff sorry i forgot the name, but all of them is very nice and wellcome and help, also for Manager FO, and the restaurant staff in second floor, i hope i can stay again in there and meet them again, then i can surely remember them. Thank you all

AccorHotels certified review
Genius N. Business - 05/06/2017
« nice hotel »

nice ,neat and strategic hotel , with polite and nice staff

Our most recent 20 reviews
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