Hotel - Mercure Jakarta Kota
Mercure Hotel Mercure Hotel

Mercure Jakarta Kota

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4.0/5 528 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Jakarta Kota provides various typse of rooms from Superior, Deluxe, and Executive. Perfect for business and leisure travelers.

  • 243 rooms
  • 100 non-smoking rooms
  • 28 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,041 reviews

Our guest reviews for Mercure Jakarta Kota

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 528 reviews
AccorHotels certified review
Niko H. Couples - 26/11/2017
« checked in procedure »

checked in was outstanding with diana . even though she was alone , still can manage her desk . she deserved a champion .

AccorHotels certified review
Lauri Couples - 22/11/2017

Otherwise it was OK, but the central AC, that you can't turn town is a real pain! I got seriously sore throat from that. Also, the staff gave us clearly too optimistic estimation on the time it would take to get where we needed, so we ended up being late. I do understand that it is hard to guess the traffic in Jakarta, but that raised questions from the start, even for us, having been there just for couple of days before it. Nice view from upper floors.

AccorHotels certified review
Zainur R. Families - 17/11/2017
« Good Hotel »

I booked this hotel for my father, my wife and my kids to enjoy the weekend. The room was spacious and clean. My kids very enjoy at the swimming pool. The breakfast was so good, esp the Nasi uduk and the bread pudding. Near the hotel, there was a burger king and Starbucks just 5 minutes walk. Thank you Mercure Jakarta Kota for make my family's weekend fun. Big thank you to miss Vivian who helped my wife with check-in process.

AccorHotels certified review
Andi R. W. Friends - 17/11/2017

Nice hotel and good service

AccorHotels certified review
Robertus F. Business - 15/11/2017
« GOOD »

REALLY COMFORT

AccorHotels certified review
Mbashidh Couples - 15/11/2017
« Quick stay at Mercure Kota Jakarta »

Everything was good as what one would expect from an Accor. My second stay in this hotel.

AccorHotels certified review
Syl Families - 15/11/2017
« Good hotel and complete facilities »

The rooms are spacious and there is a bathtub, soft mattress and plenty of pillows, there is a whirepool and sauna. but the breakfast menu is less varied. but overall nice. I will come to stay again.

AccorHotels certified review
Martino Families - 15/11/2017
« Good place for stay when travel in Jakarta »

I feel like my home when i stay here. All the staff are very freindly. The room is very comfort and clean. Breakfast also good with delicious taste.

AccorHotels certified review
Hendra Friends - 15/11/2017
« Great stay at a heritage part! »

Really a wonderful night stay there

TripAdvisor review
Friends getaway - 15/11/2017
« An excellent night at heritage hotel »

This was an amazing night when i stayed at Mercure Jakarta Kota. Their staff is feel welcome very well. So much fun stay, so much fun the atmosphere! But, honestly sometimes the wifi is so poor, slowly, hope it just in our room. Overall, I deserve best stay at Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Hendra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager

AccorHotels certified review
Parth M. Business - 13/11/2017
« Good Location »

Good Business Location

AccorHotels certified review
Phil S. Friends - 10/11/2017
« super »

I love the staff, the location, the room, and the ambianceof the hotel. As I said before like a broken record, I wish the hotel would go smoke free. That will go far to improve all aspects of both the guests and the staffs well being.

AccorHotels certified review
Rafael M. Families - 09/11/2017
« Excellent experience of staying at Mercure Jakarta Kota »

I have stayed at this hotel a few times in this year. This is an older hotel that is very well kept and superbly managed. In my experience they really care for they guest and do the best they can to accomodate their needs. The location is excellent; close to Glodok Kota Area, walking distance to Mangga Besar and easy travel to Monas. My hotel room was clean, comfortable, and quiet. The front desk staff were truly excellent. They were friendly and extremely helpful. Room rate was reasonable and I plan on staying there again when I am in the area.

AccorHotels certified review
Leonita S. Families - 31/10/2017
« Just nice »

It was quite nice because my daughters enjoyed the pool. But amenities in the bathroom was very few, no cotton bud, no small towel. Water tap in the sink could not be closed tightly, water slightly wasted. The window is a little bit dirty, there are many traces of rain drop on the glass. Breakfast menu is okay. Waiters must often look at tables to pick up dirty dishes. Mine was full with dirty dishes when we still wanted to enjoy other breakfast menus, but none of them pick it up. We found that one of the mineral water in the room was almost half used. We called the housekeeping and they gave us extra 1 bottle of mineral water

TripAdvisor review
Family - 29/10/2017
« Vacation »

Overall was good, friendly service, good attitude, profesional.... i'm very happy stay in there.. there is good location, easy going and access to the other side of jakarta Thank you mercure Kota, i'll be back soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tedit2017, Thank you so much to spend your time with us at Mercure Jakarta Kota. We are more than happy to assist your stay and make it memorable. Hopefully we can see you again very soon at Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General Manager

AccorHotels certified review
Dewi M. Families - 27/10/2017
« Great »

Breakfast menu i like it and the room is comfy

AccorHotels certified review
Aneike E. Friends - 26/10/2017
« Comfortable »

I feel comfortable when i was in there Have good breakfast but when i was in there last time , i sad because i could drink coffee when breakfast time . Thanks u so much for everything because all service really good ☺

TripAdvisor review
Friends getaway - 26/10/2017
« memorable birthday - staff are outstanding »

Goals for upcoming year should be to make the hotel smoke free. The secondhand smoke stinks up the entire property and affects the staff's and guest's health. Smoking floors does nothing as the ventilation is the same throughout the hotel. I stay on a non-smoking floor and my unworn clothes in the room smell like an ash tray when I return home. The smoking culture must change. I noticed the new soap provided is a different brand that breaks in pieces immediately when using - go back to the former vendor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Phillip, Happy Birthday to you once again. Hopefully you have a great and wonderful year ahead. Thank you so much for your great support toward Mercure Jakarta Kota, your opinion always heard and take into account. I will check again with the purchasing for the soap you mention before. Thank you so much for everything and looking forward to see you again soon. Mercurely Yours, Jamal Muhamad - General Manager

TripAdvisor review
Family - 25/10/2017
« Supposed to be non-smoking »

I have stayed at Mercure -Kota many times, I am a platinum member. It just seems the Indonesian guests just ignore the non-smoking signs, and smoke anyway! Even on my floor guest were outright smoking. had on several occasions to report smoking to the front desk. When I arrived in Thailand at the Mercure in Chang Mai, their hotel is Non-smoking with financial penalties if you smoke! Besides breaking the rules,SMOKING is a health hazard, including second hand smoke. Due to the smoking at Mercure-Kota I had to have all my clean clothes washed, due to the stench of cigarette smoke. While the air-conditioning is good, it blows cigarette filled air into your room. The carpets are dirty, they need to be cleaned or replaced. The gym needs a new bike and treadmill, as they are very old and dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Edward, Thank you so much to always be our loyal customer. We are very happy to have you around. I know there are some habit of smoker in Indonesia that we are still trying to fix at Hotel. Hopefully it can be change by time being. There are some space that allowed our guest to smoke at Kirana Bar. Your feedback is very precious to us and we will do anything to make our guest comfort and happy to spend their time with us. Looking forward to see you again at Mercure Jakara Kota soonest. Mercurely Yours, Jamal Muhamad - General Manager

AccorHotels certified review
Hak L. C. Solo - 24/10/2017
« Just satisfied »

Very bad wifi coverage in the room.

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