Hotel - Mercure Jakarta Kota
Mercure Hotel Mercure Hotel

Mercure Jakarta Kota

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4.0/5 548 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
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Hotel location

Our rooms

Mercure Jakarta Kota provides various typse of rooms from Superior, Deluxe, and Executive. Perfect for business and leisure travelers.

  • 243 rooms
  • 100 non-smoking rooms
  • 28 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,148 reviews

Our guest reviews for Mercure Jakarta Kota

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 548 reviews
TripAdvisor review
Couples - 14/02/2018
« Very Nice Hotel »

Thanks for Michelle, Lintang and front office manager Sutiyono. They presented themselves professionally to make my stay even more enjoyable. The hotel itself is old but it offers different experience than other Mercure hotels. Someday I will return to this hotel.

AccorHotels certified review
Anonymous Families - 12/02/2018

good stay, happy and good wifi

AccorHotels certified review
Agus T. Couples - 12/02/2018
« Nice Hotel »

good room, good location. old furniture though

AccorHotels certified review
Dr M. R. Friends - 12/02/2018
« Excellent »

Location, decorations, reception and overall facilities very well. Specially breakfast menu soooooo yammy. Thanks...Terimah kasih

AccorHotels certified review
Anthony Couples - 12/02/2018
« Nice quiet location »

The rooms are a good size. The staff are friendly and helpful.

AccorHotels certified review
Geoff Business - 12/02/2018
« ok »

Front Desk and reception were very helpful. The restaurant for dinner set menu was not good. Food was expensive and taste bad. I had a mee goring which as so salty you could not eat it

AccorHotels certified review
Maria D. G. Business - 12/02/2018
« Satisfied guest here! »

Room, service, food and ambiance are good. Though there is no hot shower, but overall it is nice.

AccorHotels certified review
Md M. P. Business - 11/02/2018
« Simply Fantastic »

From the Entry of your Hotel I become Very Happy with your reception though we were in a large group through your stuffs hospitality and good care to my Fellow colleague. There were a worm touch in your well come Drinks surved by your nice colleague. I have visited many countries like India, Malaysia, Thailand, Singapur in Asia but First time I feel a good environment like My Motherland and feeled very sequred in your hotel premises. Overall your Jeam, Message Centre, Swimpool, Food court maked me very happy & enjoyable for those day. Actually I become emotional through visit your city by your cultured and nice people behaviour through out the city. Out Guide Mr Ahmed Bhai & Ali Bhai was very much helpful and friendly. Through visit your city & hotel I become well wisher of your country. If have any opportunity I may visit severel time in your hotel as well as your city & I may choose Indonesia as my second home in asia. I feel sorry by one of our fellow officer who missed to submit his room key and as soon as I informed I paid it from me. One late night I feel some mosquito at loby which may removed natuarully using technology of modern pest control system. Overall my experiences was amizing with stay at your hotel.

AccorHotels certified review
Kombet Business - 11/02/2018
« Nice place »

Nice place to stay

AccorHotels certified review
Anonymous Couples - 11/02/2018

good stay with stable wifi

AccorHotels certified review
Mohamad Couples - 06/02/2018
« Facilities »

Nice place and kind staff, I think the bar, gym & swimming pool should keep open till late night. I wish if the hotel renew (remodel) it’s furniture, decorations, rooms,...etc.

AccorHotels certified review
Kang B. J. Solo - 05/02/2018
« A very dated hotel with nice, kind staff »

I booked a standard room where everything went wrong. At first it was just the tv, then I found a small cockroach in the bathroom. I also thought that the fan in the bathroom , the aircon and the fridge were far too noisy. Luckily I was upgraded to the deluxe room which was much better than the standard room. I would like to commend the staff who accompanied me to see the deluxe room. He was especially nice, sincere and kind. (I didn't get his name though he said he is from Maluku). All in all great staff but condition of the hotel is in great need of refurbishing.

AccorHotels certified review
Chuah M. H. Business - 27/01/2018
« Old Hotel but feels like home »

I personally like this hotel, everything seems to be ok with me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chuah Meng Hap, We are very happy to know that you like our hotel. That's all that we to do here make sure your stay is comfortable. Looking forward to see you again at Mercure Jakarta Kota! Mercurely Yours, Jamal Muhamad - General Manager

AccorHotels certified review
Rudolf Friends - 25/01/2018
« All in nice »

Nice stay in Mercure Jakarta Kota. One night is not enough. I stay to celebrate colleagues birthday. Building is nice, i got room in high floor which is the receptionist made my ecpectation. And i got room upgraded. Thanks to Mr. Darno who handle me nicely during check in. And shout out to Ms. Sembiring (forgot her first name) with her nice smile and happy assist me. All staff were good. Room is nice with city view. Has bath up and two wastafel. Everything cool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Rudolf, We are very glad to hear that you had great stay with us. Yes, you should extend your stay next time. Thank you for trusting Mercure Jakarta Kota as your place to stay. Looking forward to welcome you back at Mercure Jakarta Kota soon. Mercurely Yours, Jamal Muhamad - General Manager

AccorHotels certified review
Jonathan F. Solo - 24/01/2018
« Good location, great staff, old rooms, lousy food. »

I love it when the hotel grants the flexibility to checking in earlier and also checkout later during my stay, which is greatly appreciated. The hotel staff are friendly and helpful. But the room is already quite old and may need refurbishing. There are not power sockets on the side of the bed for device charging. The breakfast was not very good compared to other mercure hotels that I have stayed in. Quality of the breakfast is lousy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jonathan F., We are very glad to know that we can accommodate your stay. Thank you for spending your time at Mercure Jakarta Kota. I will share your breakfast experience with our team, and please rest assure that we will do quick action to make this better. Hopefully we can see you soon at Mercure Jakarta Kota. Mercurely Yours, Jamal Muhamad - General Manager

AccorHotels certified review
Markku R. Friends - 24/01/2018
« Good old-fashioned hotel »

Mercure Kota is well functioning old-fashioned hotel with friendly staff in all places where needed. + Appreciate that my special wish for room location and good view were fully honored + Very attentive reception desk staff, thumbs up for them + Room was large and comfortable with a couch to sit, fridge for storage and proper bathroom with a tub + Breakfast assortment was good, especially for mostly Indonesian guests + One ATM next to entrance - My Diners Club card was not accepted for payment - Lack of power sockets in room for recharging the mbile devices is evident - Age of hotel shows in wear and tear and in dark color scheme, well some could say it is comforting in this ever changing fast world

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Markku Remes, Thank you so much for staying with us at Mercure Jakarta Kota. We are very glad to know that your stay is comfortable with us. We are still do the maintenance to upgrade our product. Hopefully it can assure you that we work very hard to deliver good services to our guest. Looking forward to welcome you back at Mercure Jakarta Kota. Mercurely Yours, Jamal Muhamad - General Manager

TripAdvisor review
Business - 23/01/2018
« Room is big and shower is hot »

Room looks a bit old but very specious. Shower is hot and powerful. Air con is in good condition. No bad smell. Only problem is less choices in hotel dinning but bunch of small food shops and restaurants at the next corner of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tatsuhiroo2018, Thank you so much for spending your time with us at Mercure Jakarta Kota. We are very happy to know that you enjoyed your stay with us. We look forward to see you again soon at Mercure Jakarta Kota! Mercurely Yours, Jamal Muhamad - General Manager

AccorHotels certified review
Jefri Business - 22/01/2018
« Excellent and comfort place »

Comfort, The room clean and very satisfied for relaxing. The Restaurant great and more menu and nice taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jefri, Thank you so much for your stay with us at Mercure Jakarta Kota. It is our pleasure to serve you in anyway you need us. We are very glad to know that you liked your stay experience with us. Looking forward to see you soon at Mercure Jakarta Kota. Mercurely Yours, Jamal Muhamad - General Manager

AccorHotels certified review
Carl Couples - 22/01/2018
« Friendly Staff, hotel needs some TLC »

Overall the experience was Good, the staff were friendly and very helpful, we felt welcome and looked after. The Hotel needs some work, the detail in the finishing and the overall feel of the Hotel was not what was shown on their website, the maintenance seems to have fallen behind and a coat of paint is needed in some areas. This Hotel is rated 4 Stars the fact that the hotel was not sparkling and shining as per the pictures would make it a very low 3 star hotel in my country.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Mr. Carl, Thank you so much for spending your time with us at Mercure Jakarta Kota. We are very sorry that your stay is not meet your expectation. We are still continue to do the maintanace of the building to make our guest feel more comfortable to stay at our hotel. I hope we can see you again at Mercure Jakarta Kota very soon. Mercurely Yours, Jamal Muhamad - General Manager

AccorHotels certified review
Niya Couples - 16/01/2018
« Enough »

The room is quite ok, i can watch the fireworks in my new year eve night. but i not satisfied with the smell. Its really awful. Like a rooten building or an old building smell so i had bought an air refresher and sprayed it over the room. And the furniture quite old to, and there are a small hole in the sofa maybe from cigarette. My room number is 1723, if you want future checking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Y, Thank you so much for spending your New Year with us at Mercure Jakarta Kota. I am very sorry that your stay is meet your expectation. We already investigate the room and will make quick action for that. Hopefully we can gain your trust again and welcome you back at Mercure Jakarta Kota. Mercurely Yours, Jamal Muhamad - General Manager

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