Mercure Hotel Koblenz 4 stars

TripAdvisor rating 4.0/5 1,045 reviews
Mercure Hotel Koblenz
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Hotel extras

  • All rooms renovated in 2018

  • Ideal location near the Rhine and the castle

  • Near the cable car and old town

  • Room with a view

  • Conveniently located

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Babysitting on request Nearby
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request Nearby
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Koblenz

Julius-Wegeler-Str. 6
56068
koblenz
germany

Tel: +4902611360

Fax: (+49)261/1361199

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    FRANKFURT HAHN At 110km / 68.36 miles

  • By plane

    KOELN BONN AIRPORT At 100km / 62.14 miles

  • By car

    A48 EXIT KOBLENZ NORD (B9) At 10km / 6.25 miles

  • By train

    KOBLENZ At 1km / 0.63 miles

GPS :50.353722, 7.600685

Our accommodations

At the 4-star Mercure Hotel Koblenz you can choose between Standard and Privilege Rooms. Rooms are available for guests with reduced mobility, while our room for allergy sufferers is free from allergy-causing substances. continually cleaned and checked accordingly. All 168 rooms are air-conditioned and have free WIFI. Two children aged up to 16 can stay in their parents' room for free. Your pet is welcome (for a charge of EUR 10 per night).

Standard Room with twin beds, air-conditioned

  • Max. number of persons: x4
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with double bed, air-conditioned

  • Max. number of persons: x4
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with double bed and view of the river

  • Max. number of persons: x2
  • Area: From 23
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with twin beds and view of the river

  • Max. number of persons: x2
  • Area: From 23
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

FINESSE

Type of cuisine: International

Enjoy international and regional specialties in our contemporary "Finesse" restaurant, open daily between midday and 9pm. During the summer months, you can enjoy your meal on our terrace with a view of the Rhine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVERSIDE

Photo non contractuelle / Strictly non binding

Come to our "Riverside" bar and enjoy a cocktail with friends or relax over a coffee. Complement your drink with a range of warm and cold snacks. We are open daily from 5pm to 1am.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 167 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more
Mercure Hotel Koblenz Meeting Room

Our guest reviews for
Mercure Hotel Koblenz

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,452 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,045 reviews

Staff are helpful accomodating

Customer review rating 4.3/5

Anonymous Friends - 26/03/2019 AccorHotels certified review

From the checking-in ‘ til check out the staff arw so helpful and accomodating and answering all our questions.

Excellent hotel with convenient situation

Customer review rating 4.3/5

Neil D. Business - 26/03/2019 AccorHotels certified review

My first visit to Koblenz and your hotel. I would definitely stay there again if/when I return to Koblenz,. Very nice bedroom and excellent breakfast. Staff helpful and smiley.

Customer review rating 4.3/5

Anonymous Couples - 26/03/2019 AccorHotels certified review

Ideal location for a 24hour stop over in Koblenz. Room was clean & fully equipped. Slightly understaffed Reception staff were very helpful & friendly

Everything as it should be

Customer review rating 4.3/5

Anonymous Business - 21/03/2019 AccorHotels certified review

Fine

Customer review rating 4.3/5

Henk Business - 13/03/2019 AccorHotels certified review

Prima

Dear Dennis J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations exactly. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

New design not to our liking

Customer review rating 4.3/5

Z. Couples - 11/03/2019 AccorHotels certified review

Bar service very good from two delightful young ladies, well trained and knowledgable

Dear Manfred Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Good but room to improve

Customer review rating 4.3/5

Anonymous Business - 07/03/2019 AccorHotels certified review

Friendly reception by your personnel. Gave me a good feeling, provided room as good

Dear Albert B., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

no courtesy, poor customer service

TripAdvisor rating 4.0/5

eliezerp495 Business - 25/02/2019 TripAdvisor review

Arrived early rooms were ready and first time i was charged for early check in although being a member of Accor membership The person at the reception was very unpolite and even was not ready to listen as I said first time I am facing such a reference at Accor hotels

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; due to a fully booked hotel and your arrival in the morning, we charged the early check in. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards!

I was over charged for drinks at the bar and because i signed for them without checking every item i had to pay for drinks i never had

Customer review rating 4.3/5

Anonymous Business - 22/02/2019 AccorHotels certified review

very nice , except for being over charged for drinks i never had

Dear Derek C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience with our bar service did not meet your expectations; please allow me to express my sincerest apologies. After check our restaurant manager refund the money to your credit card. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Noisey du to construction and mini golf in the hallways

Customer review rating 4.3/5

David K. Business - 17/02/2019 AccorHotels certified review

Dinner Monday and Tuesday we were very noisy with construction work going on in the bar area. Power tools were used throughout the evening. Also Friday night there was an event at the hotel that included mini golf throughout the hotel including guest hallways. Again noisy and disruptive (I had to wait in the elevator area on my floor so players could finish.) Hotel under construction, but your rates did not reflect this (down).

Dear David K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Efficient hotel with certain comfort but lacking certain services.

Customer review rating 4.3/5

Mc Business - 02/02/2019 AccorHotels certified review

Bar is under construction so I could not get a drink. Also tried to exchange currency at the front desk and could not. Also couldn't have the bill charged in my home currency (USD).

Dear Mike C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Stay overnight during business trip

Customer review rating 4.3/5

Anonymous Business - 14/01/2019 AccorHotels certified review

Efficient stay overnight in the center of Koblenz

Dear Theo B., We very much appreciate your comments regarding your last stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

great experience

Customer review rating 4.3/5

Danielle Couples - 12/01/2019 AccorHotels certified review

Great location, very nice staff, cozy room

Dear Danielle M., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

I will be back

TripAdvisor rating 4.0/5

Passenger03810136881 Couples - 12/01/2019 TripAdvisor review

This time just a quick overnight stay at the brilliantly located Mercure.Lovely views over the Rhine from our room. Had our dog in tow and appreciated the direct access to the riverside park and lovely walk along father Rhine to the Deutsche Eck .Lovely Christmas atmosphere in townHotel and staff very good and helpful KP

Dear Passenger, Thank you very much for your great feedback - hope to welcome you soon again - kind regards!

Room ok (this time it did not smell) service at desk is never given willingly

Customer review rating 4.3/5

Anonymous Business - 11/01/2019 AccorHotels certified review

Not informed HRS bookings are no good for leclub despite question that last stay was not listed.

very satisfied, will definitely recommend the hotel

Customer review rating 4.3/5

G. Families - 26/12/2018 AccorHotels certified review

we were very happy with the service we have received, the staff was friendly and helpful, the room was a clean and spacious one, very good bathroom too. The breakfast menu had variety. And the price was reasonable.

Dear Galin G., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

great location, adequate price, friendly staff

TripAdvisor rating 4.0/5

ninnskii Family - 26/12/2018 TripAdvisor review

we were very pleased with the accommodation, location, staff and price. We have occupied a family room, the rooms were spacious, clean and the staff was very helpful. The breakfast menu had variety. We would most definitely recommend the hotel and if a possibility, we will stay there again.

Daer Ninnskii, Thank you for your kind feedback - hope to welcome you soon again for another stay with us - kind regards and happy New Year!

very good service

Customer review rating 4.3/5

Helga Business - 10/12/2018 AccorHotels certified review

I was extremely comfortable and comfortable

Dear Edvard M., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

NICE HOTEL

Customer review rating 4.3/5

Es Business - 08/12/2018 AccorHotels certified review

The stay was OK. The room was big enough, although the toilets was quite small with corners that made going in and closing the door uncomfortable. Major construction work was going on which made a lot of noise during the afternoon we were there. Breakfast selection was very good.

Dear E S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations exactly; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Poor - Not a good hotel for business travelers

Customer review rating 4.3/5

Anonymous Business - 02/12/2018 AccorHotels certified review

The hotel is nice and the food is good. However, the guest rooms are very dark. The lighting in the rooms must been improved. It is impossible to work in the room or read a book

Dear Marlon Viliotti B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience with the lightning in your did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe
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