Hotel - Mercure Hotel Koblenz
Mercure Hotel Mercure Hotel

Mercure Hotel Koblenz

4.0/5 1,023 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Koblenz you can choose between Standard and Privilege Rooms. Rooms are available for guests with reduced mobility, while our room for allergy sufferers is free from allergy-causing substances.continually cleaned and checked accordingly. All 168 rooms are air-conditioned and have free WIFI. Two children aged up to 16 can stay in their parents' room for free. Your pet is welcome (for a charge of EUR 10 per night).

  • 168 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 16 family rooms
  • 12 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,225 reviews

Our guest reviews for Mercure Hotel Koblenz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,023 reviews
Es Business - 08/12/2018 AccorHotels certified review
« NICE HOTEL »

The stay was OK. The room was big enough, although the toilets was quite small with corners that made going in and closing the door uncomfortable. Major construction work was going on which made a lot of noise during the afternoon we were there. Breakfast selection was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations exactly; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Anonymous Business - 02/12/2018 AccorHotels certified review
« Poor - Not a good hotel for business travelers »

The hotel is nice and the food is good. However, the guest rooms are very dark. The lighting in the rooms must been improved. It is impossible to work in the room or read a book

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlon Viliotti B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience with the lightning in your did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Manfred Z. Couples - 01/12/2018 AccorHotels certified review
« Was in line with expectation »

Good, Room a shade to warm and Breakfast struggled on Egg Counter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manfred Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Billy B. I. Business - 29/11/2018 AccorHotels certified review
« Good location, service, room and food. »

Good location, service, room and food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David E., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Ingrid V. W. Business - 20/11/2018 AccorHotels certified review
« ok for just 1 night; upper floors are ok, lower floors (front) are noisy »

Although I am a regular customer, checking in takes always quite long

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ingrid Van W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience at check in did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

S. Business - 16/11/2018 AccorHotels certified review
« Great place to stay and great value »

The rooms are very clean and the staff are very pleasant. For the price, I thought is was a great value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Gregory D. Families - 11/11/2018 AccorHotels certified review
« High Standard! »

Caring and professional staff. Relaxing stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory D., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

M H. Business - 09/11/2018 AccorHotels certified review
« Comfortable stay in a convenient location »

Very polite staff, clean and comfortable room. Breakfast may be one of the best in Koblenz.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Family - 06/11/2018 TripAdvisor review
« Nice place, nice stay »

Ideally located to access the city center on foot as well as the cable car station. Easy parking under the hotel. Very nice and large rooms. Very good bar (possible to eat in the afternoon, which is convenient for late arrivals). Cooking was very good as well as the wine (even if a bit expansive). Breakfast was worth the price with a large range of food and drinks.

Anonymous Business - 02/11/2018 AccorHotels certified review
« It was fine »

I have requested an early checking and it did not happen. I stayed in the lobby for a while - reception could not join the cleaning team - little lack of coordination. I had to chase the reception myself ! Little disappointing experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan V., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience at check - in did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

K. H. Friends - 21/10/2018 AccorHotels certified review

Alles war gut!!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Koblenz. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Robert Strohe

Philipp Business - 12/10/2018 AccorHotels certified review
« Alles gut! »

Alles gut!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Koblenz. Über Ihre Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Robert Strohe

Caroline B. Couples - 08/10/2018 AccorHotels certified review
« Terrible hotel, cost cutting at expense of customers »

The breakfast was second rate and poor value for money. Not even given biscuits in bedroom, and coffee sachets not replaced. Dinner menu was uninspiring, food was badly made and expensive. The bad experience of a Mecure hotel will mean I shall never book another Mecure hotel ever again. Whilst on the Continent I stayed at other hotels which were far better run and gave value for money. Mecure equals penny pinching in my mind - the philosophy is to take as much as you can and give as little as possible in return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Reddy P. V. Business - 03/10/2018 AccorHotels certified review
« Very comfortable »

It was only for one night. I arrived late. The staff was very helpful and friendly. And even while checking out, the staff helped me get taxi. The room was clean with everything. I felt very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reddy Pallavi V., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Gursharan S. Couples - 27/09/2018 AccorHotels certified review
« Comfortable rooms, well-furnished and maintained »

We enjoyed the stay - the room was well-maintained and with proper amenities. Breakfast was good. Service was excellent. Front-desk staff most helpful. Lovely view from our room and good location on the Rhine river close to Deutsches Eck. Would have enjoyed even more if the restaurant provided more gluten-free food options such as GF bread which we found in many other places in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gursharan und Elvira S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Shaun O. N. Couples - 26/09/2018 AccorHotels certified review
« Very enjoyable stay »

Ideally located , clean hotel and friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun B., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Dr. M. N. Couples - 24/09/2018 AccorHotels certified review
« We were surprised. Koblenz was very interesting. »

We nice hotel. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael N., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Chris S. Couples - 18/09/2018 AccorHotels certified review
« Mr »

Good service and a professional smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Michael V. Couples - 17/09/2018 AccorHotels certified review
« Mr Michael V. »

Comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael V., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Andre G. N. V. Couples - 17/09/2018 AccorHotels certified review
« Highly recommended in Koblenz »

Very well located hotel in Koblenz with a fantastic room view. All the benefits from the membership loyalty have been granted. Highlights for the black haired lady who attended us when checking in (Saturday 15th evening), who made us feel very welcomed - unfortunately I did not note the name. Very good breakfast, very quiet environment, very spacious and well equipped room. Likely the best accor hotel in Germany.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre Gustavo Nicoluzzi V., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

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