Hotel - Mercure Hotel Koblenz
Mercure Hotel Mercure Hotel

Mercure Hotel Koblenz

4.0/5 1,007 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the 4-star Mercure Hotel Koblenz you can choose between Standard and Privilege Rooms. Rooms are available for guests with reduced mobility, while our room for allergy sufferers is free from allergy-causing substances.continually cleaned and checked accordingly. All 168 rooms are air-conditioned and have free WIFI. Two children aged up to 16 can stay in their parents' room for free. Your pet is welcome (for a charge of EUR 10 per night).

  • 168 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 16 family rooms
  • 12 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,093 reviews

Our guest reviews for Mercure Hotel Koblenz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,007 reviews
Philipp Business - 12/10/2018 AccorHotels certified review
« Alles gut! »

Alles gut!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Koblenz. Über Ihre Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Robert Strohe

Caroline B. Couples - 08/10/2018 AccorHotels certified review
« Terrible hotel, cost cutting at expense of customers »

The breakfast was second rate and poor value for money. Not even given biscuits in bedroom, and coffee sachets not replaced. Dinner menu was uninspiring, food was badly made and expensive. The bad experience of a Mecure hotel will mean I shall never book another Mecure hotel ever again. Whilst on the Continent I stayed at other hotels which were far better run and gave value for money. Mecure equals penny pinching in my mind - the philosophy is to take as much as you can and give as little as possible in return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Reddy P. V. Business - 03/10/2018 AccorHotels certified review
« Very comfortable »

It was only for one night. I arrived late. The staff was very helpful and friendly. And even while checking out, the staff helped me get taxi. The room was clean with everything. I felt very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reddy Pallavi V., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Gursharan S. Couples - 27/09/2018 AccorHotels certified review
« Comfortable rooms, well-furnished and maintained »

We enjoyed the stay - the room was well-maintained and with proper amenities. Breakfast was good. Service was excellent. Front-desk staff most helpful. Lovely view from our room and good location on the Rhine river close to Deutsches Eck. Would have enjoyed even more if the restaurant provided more gluten-free food options such as GF bread which we found in many other places in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gursharan und Elvira S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Shaun O. N. Couples - 26/09/2018 AccorHotels certified review
« Very enjoyable stay »

Ideally located , clean hotel and friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun B., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Dr. M. N. Couples - 24/09/2018 AccorHotels certified review
« We were surprised. Koblenz was very interesting. »

We nice hotel. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael N., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Chris S. Couples - 18/09/2018 AccorHotels certified review
« Mr »

Good service and a professional smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Michael V. Couples - 17/09/2018 AccorHotels certified review
« Mr Michael V. »

Comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael V., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Andre G. N. V. Couples - 17/09/2018 AccorHotels certified review
« Highly recommended in Koblenz »

Very well located hotel in Koblenz with a fantastic room view. All the benefits from the membership loyalty have been granted. Highlights for the black haired lady who attended us when checking in (Saturday 15th evening), who made us feel very welcomed - unfortunately I did not note the name. Very good breakfast, very quiet environment, very spacious and well equipped room. Likely the best accor hotel in Germany.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre Gustavo Nicoluzzi V., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Mary Couples - 13/09/2018 AccorHotels certified review
« Very good hotel close to old town »

We had a very good experience - nice room with free extras such a minibar, newspaper and late check-out. Breakfast selection was very good. Only negative was some of the staff seemed very busy and a bit unfriendly. Other staff were very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael P., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Couples - 13/09/2018 TripAdvisor review
« A typical business hotel also suitable for tourists »

Mercure Koblenz has the look and feel of a business hotels, sober but comfortable. It has an ideal location for tourists, close to everything in Koblenz ad with ample parking space. The rooms are comfortable and space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, Thank you for your feedback - wish you a nice time until your next stay in our hotel. Kind regards!

Gareth H. Solo - 12/09/2018 AccorHotels certified review

As usual, Mercure was excellent and got everything just right. Clean, comfortable and quiet room with a lovely big bed. Quick and easy check in and check out. Friendly staff. And a very nice meal for supper. It's why I keep coming back to Mercure. Calm and quiet atmosphere throughout. I'm not sure you can ask for more. Really good food means you can just stay in the hotel when you are too tired to go out. Overall I cannot fault the hotel. Nice quiet location and near the river. Very easy to get to the town centre. Friendly and efficient. What more do you need. Very clean, comfortable and quiet. And the wheelchair accessible room is great.

James C. Solo - 10/09/2018 AccorHotels certified review
« Very nice hotel, staff friendly and helpful. »

Enjoyed my stay, staff were friendly and helpful, room was nice. Location suited me as very close to Rhein- Mosel Halle. Bar was a pleasant place to have a quiet drink. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Sim0n127 Family - 10/09/2018 TripAdvisor review
« Happy to return »

I booked a premium room at the Mercure Koblenz. It was to a high standard and included an excellent buffet breakfast. The rooms have been recently refurbished and are to a good standard for this grade of hotel.The good car parking was also an important consideration. We had an enjoyable dinner in the restaurant. The hotel is within easy walking distance of the town centre and Deutsche Eck monument. Worth talking the Seilbahn across the Rhine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, Thank you for your great feedback - in hope to welcome you again for another stay with us. Kind regards!

Liz Couples - 09/09/2018 AccorHotels certified review
« Wonderful Rhine view from top floor room »

The room had a truly superb view and was comfortable, apart from the bathroom which was too small and the shower leaked quite badly. Two staff members who stood out from the restaurant and bar, namely Jenifer and Saskia, were very helpful and friendly. The breakfast room egg station was often unattended outside rush periods and one had to find a chef then. Otherwise there was a comprehensive breakfast selection. We had some problems with the wifi, which had a weak signal. It never asked for the password and dropped out frequently. But overall we enjoyed our stay. The Mercure is in a great location for sightseeing in Koblenz.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience with the bathroom did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Akiva Z. Families - 04/09/2018 AccorHotels certified review

We did not like the room and the service Problems in the hotel : noise , bad service , internet problems this is not hotel of 4* only the breakfast was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akiva Z., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience with our hotel did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Simon L. Families - 04/09/2018 AccorHotels certified review
« Return to the familiar »

We stayed one night on the way home. We knew it would be of high standard and weren't disappointed. The hotel was well managed, I was warmly greeted by reception, everything was ready with service and food in the dining room of a high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon L., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Bini S. Families - 04/09/2018 AccorHotels certified review
« great location but bad night sleep »

This was a one night stay and the location was perfect. The staff were very helpful and yet it was only when we went to bed that we realised that the non smoking room had a smell of stale smoke and the pillows were too hard and the bed uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robina S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience with your room did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe

Ferdi Couples - 27/08/2018 AccorHotels certified review

Alles was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ferdiand O., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Lynn Families - 27/08/2018 AccorHotels certified review
« Very helpful staff, stylish hotel in great location »

We stayed with our seven year old granddaughter and all were delighted with the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn P., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

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