Mercure Hotel Koblenz 4 stars

Customer review rating 4.3/5 3,047 reviews
Mercure Hotel Koblenz
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • All rooms renovated in 2018

  • Ideal location near the Rhine and the castle

  • Near the cable car and old town

  • Room with a view

  • Conveniently located

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request (Nearby)
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Koblenz

Julius-Wegeler-Str. 6
56068
koblenz
germany

Tel: +4902611360

Fax: (+49)261/1361199

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    FRANKFURT HAHN At 110km / 68.36 miles

  • By plane

    KOELN BONN AIRPORT At 100km / 62.14 miles

  • By car

    A48 EXIT KOBLENZ NORD (B9) At 10km / 6.25 miles

  • By train

    KOBLENZ At 1km / 0.63 miles

GPS :50.353722, 7.600685

Our accommodations

At the 4-star Mercure Hotel Koblenz you can choose between Standard and Privilege Rooms. Rooms are available for guests with reduced mobility, while our room for allergy sufferers is free from allergy-causing substances. continually cleaned and checked accordingly. All 168 rooms are air-conditioned and have free WIFI. Two children aged up to 16 can stay in their parents' room for free. Your pet is welcome (for a charge of EUR 10 per night).

Standard Room with twin beds, air-conditioned

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with double bed, air-conditioned

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with double bed and view of the river

  • Max. number of persons: 2
  • Area: From 23
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

Privilege Room with twin beds and view of the river

  • Max. number of persons: 2
  • Area: From 23
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

Our restaurants and bars

FINESSE

Type of cuisine: International

Enjoy international and regional specialties in our contemporary "Finesse" restaurant, open daily between midday and 9pm. During the summer months, you can enjoy your meal on our terrace with a view of the Rhine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVERSIDE

Photo non contractuelle / Strictly non binding

Come to our "Riverside" bar and enjoy a cocktail with friends or relax over a coffee. Complement your drink with a range of warm and cold snacks. We are open daily from 5pm to 1am.

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 167

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Hotel Koblenz

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,047 reviews

Very pleasant and comfortable stay. The room is very cleean, and equipped with everything that is needed. The coffee/tea preparing items are very nice to have.

Customer review rating 4.3/5

Yinon P. Business - 30/10/2019 Confirmed reviews AccorHotels

I enjoyed the short stay, and appreciate that a take away breakfast was prepared for me since I left very early at morning.

Dear Yinon P., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Sales Manager

Customer review rating 4.3/5

P. J. Business - 28/10/2019 Confirmed reviews AccorHotels

Perfekt

Sehr geehrter Herr P., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Koblenz. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Robert Strohe General Manager

No problems

Customer review rating 4.3/5

Anonymous Business - 23/10/2019 Confirmed reviews AccorHotels

Everything ok

Dear Jan T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Excellent staff, but some room shortfalls

Customer review rating 4.3/5

Gs Business - 23/10/2019 Confirmed reviews AccorHotels

Excellent and friendly staff everywhere (reception, bar, restaurant, ...). Some shortfalls in the room: squeaky bathroom door, loose window handle

Dear Guenter S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience with your room did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe General Manager
Customer review rating 4.3/5

Gary P. Business - 21/10/2019 Confirmed reviews AccorHotels

I was pleased by the quality of the accommodations, as well as the friendliness of the staff. I had no negative issues while staying at the Mercure Koblenz. The location was very convenient, within walking distance to great shopping areas, as well as to the local attractions.

Perfect Stay

Customer review rating 4.3/5

Cees Couples - 13/10/2019 Confirmed reviews AccorHotels

It was a short but nice stay in a good hotel

Dear Mirella d., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Decent hotel lacks a few details

Customer review rating 4.3/5

Richard Business - 08/10/2019 Confirmed reviews AccorHotels

Good. Breakfast great Evening food very limited Gym equipment very poor

Dear Richard S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations exactly. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe General Manager

We always return to this hotel as the standard is very good and the view of the Rhine from the executive rooms is superb.

Customer review rating 4.3/5

Anonymous Couples - 04/10/2019 Confirmed reviews AccorHotels

Room was lovely, though as we were in a corner room the space in the bathroom was compromised by a column. We travelled with our bicycles this year so the store room in the car park was very useful. Staff were as usual pleasant and efficient and always helpful.

Dear Ian r., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also you can share your comments on google or tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Nice accomodation for business stay

Customer review rating 4.3/5

Anonymous Business - 25/09/2019 Confirmed reviews AccorHotels

Quite professional and perfect handling for a business stay. he Hotel itself is a little aged and has therefore some small deficiencies. Breakfast is outstanding

Dear Erich S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

OK, but not very helpful staff

Customer review rating 4.3/5

Anonymous Business - 23/09/2019 Confirmed reviews AccorHotels

I found the person at check-in when I arrived late at night quite rude. When I phoned down the next day to ask for an iron I was told that I must use the ironing room, which I found to contain one iron/ironing board for a hotel of several hundred rooms, so there were several people already waiting - I had to go out in un-ironed cloths. No what you expect in a Mercure!

Dear David M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe General Manager
Customer review rating 4.3/5

Wr Couples - 23/09/2019 Confirmed reviews AccorHotels

great hotel near the centre of Koblenz

Dear Wilfred R., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also you can share your comments on google or tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Very comfortable hotel welcoming staff

Customer review rating 4.3/5

David B. Couples - 08/09/2019 Confirmed reviews AccorHotels

The room was very comfortable and clean. We arrived early and were able to store our luggage and the given excellent advice on where to visit and what to do. The breakfast offered a wide choice.

Dear David b., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also you can share your comments on tripadvisor or google. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Great Place - Great Location

Customer review rating 4.3/5

Paul Business - 05/09/2019 Confirmed reviews AccorHotels

The Mercure is a great place to stay, due to friendly service, quiet A/C Rooms, friendly staff and great location to walk into the city. Even though on the pricy side, the breakfast buffet offers a great selection of different foods and flavors. The upgrade of the lobby area is also duly noticed

Dear Markus F., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also you can share your comments on google or tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

One night at Mercure Hotel in Koblenz

Customer review rating 4.3/5

Roger R. Couples - 04/09/2019 Confirmed reviews AccorHotels

Disappointing attitude at check-in by female staff member Room on 10th floor obtained after formal request to Front Desk Mgr. Hotel overcrowded by Bus tourists, specially at Breakfast Rhein river view only partly

Dear Roger R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koblenz. I am sorry that your experience did not meet your expectations exactly; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Strohe General Manager

GOOD AS USUAL

Customer review rating 4.3/5

Anonymous Business - 04/09/2019 Confirmed reviews AccorHotels

GOOD AS USUAL

Dear Siegfried R., We very much appreciate your comments regarding your last stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also you can share your comments on google or tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Perfect as expected

Customer review rating 4.3/5

Anonymous Solo - 01/09/2019 Confirmed reviews AccorHotels

Ok

Dear Torben J., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Good stay but not give point to me

Customer review rating 4.3/5

T Business - 27/08/2019 Confirmed reviews AccorHotels

The hotel is the best in the Koblenz. The air condition need be cleaned.

Dear Yuwei T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager

Oaky

Customer review rating 4.3/5

Fredrik Business - 26/08/2019 Confirmed reviews AccorHotels

Okay visit and everything was as expected.

Dear Fredrik H., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also you can share your comments on google or tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager
Customer review rating 4.3/5

Leman T. Business - 19/08/2019 Confirmed reviews AccorHotels

We were not satisfied about staying. Arriving to the hotel we had a downgrade about our reserved room with a bonus of 20€. The room was good but not the reserved. The Minibar was totally empty. At the check out our Credit Card was not accepted we had to pay with our personal card ( it was a business trip ). The same not accepted card worked instead on the Parking by which we paid the Parking. Hope that the service will be better in the next time

Business trip

Customer review rating 4.3/5

Yuwei Business - 18/08/2019 Confirmed reviews AccorHotels

The reception lady upgrade my room to premium with free. I felt amazed and quite happy. Thanks for her kindness.

Dear Yuwei T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also you can share your comments on google or tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in koblenz