Hotel - Mercure Hotel Koblenz
Mercure Hotel Mercure Hotel

Mercure Hotel Koblenz

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4.0/5 929 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Services for children  (Nearby)
    • Babysitting on request (Paying, Nearby)
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Services for children  (Nearby)
    • Babysitting on request (Paying, Nearby)
    • Outdoor playground for children (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Koblenz you can choose between Standard and Privilege Rooms. Rooms are available for guests with reduced mobility, while our room for allergy sufferers is free from allergy-causing substances.continually cleaned and checked accordingly. All 168 rooms are air-conditioned and have free WIFI. Two children aged up to 16 can stay in their parents' room for free. Your pet is welcome (for a charge of EUR 10 per night).

  • 168 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 16 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,515 reviews

Our guest reviews for Mercure Hotel Koblenz

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 929 reviews
TripAdvisor review
Solo travel - 29/11/2017
« winter stopover »

The location is stunning and the services and staff excellent. I found the bedroom comfortable but did not have a chance to enjoy a meal there other than breakfast which was ideal and far better than some I had experienced on this trip. I shall be staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jpetern, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again for another journey with us. Kind regards!

AccorHotels certified review
Kevin W. Business - 26/11/2017
« Very good »

Very modern, good amenities, and friendly staff

AccorHotels certified review
Susan K. Couples - 26/11/2017
« Lovely stay in a beautiful location »

GreT service , great location , friendly professional staff

AccorHotels certified review
John O. Friends - 18/11/2017
« Short Break »

Well greeted at check in which was speedy and efficient. The Hotel is in a nice location close to the Rhine and not to far from the city centre.

AccorHotels certified review
Anonymous Couples - 08/11/2017
« Overpriced »

Lobby run down. room gimmicky. Bathroom small.

AccorHotels certified review
Anonymous Families - 06/11/2017

Unfortunately your staff is usually not very friendly.

AccorHotels certified review
Anonymous Business - 23/10/2017
« Breakfast too expensive room was only ok »

Room had a bit of a strange smell. Sometimes the room service forgot to bring new towels but took the old ones. Breakfast is way too expensive for the quality.

AccorHotels certified review
Anonymous Families - 17/10/2017
« birthday treat »

Breakfast especially was really nice - made a birthday very special indeed. Though they were a little rushed off their feet as it was busy. Many items lacking at breakfast which was a pity; yet staff was still very nice!

AccorHotels certified review
Anonymous Couples - 16/10/2017
« Poor bedding, improper temperature control »

Bedding was very poor, the pillows were simply awful and it was impossible to get a good night sleep. Temperature was always too hot, even opened the windows but that barely helped.

AccorHotels certified review
Alex V. M. Families - 15/10/2017
« Perfectly fine »

Pleasant stay, good service, good food, good breakfast, centrally located in the center of Koblenz. Parking sufficient and closeby

AccorHotels certified review
Paul R. Business - 15/10/2017
« Friendly staff »

Good facilities and helpful staff. Replaced the contents of the mini bar to non alcoholic drinks on request.

AccorHotels certified review
Phil Business - 10/10/2017
« Nice Hotel, good view »

Had a very relaxing stay,

TripAdvisor review
BJ_for_Tripad Couples - 08/10/2017
« Excellent modern hotel near the Rhine »

Excellent modern hotel near the footpath along the Rhine bank towards the centre of Koblenz. Convenient for exploring the city. Breakfasts were excellent and we also had a good dinner in the hotel restaurant. Our room was spacious and quiet with tea and coffee-making facilities. Plenty of space in the (expensive) hotel car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tripad, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Kind Regards, Robert Strohe

AccorHotels certified review
Claire F. Couples - 06/10/2017
« Lovely hotel with amazing views »

Lovely hotel - welcomed through out the hotel by each member of staff we passed which made a lovely atmosphere. When we got to our room we discovered an amazing view looking out onto the river - room was immaculate and had lovely treats in mini bar

AccorHotels certified review
Alison M. Couples - 05/10/2017
« Fantastic hotel »

We thoroughly enjoyed our stay in Koblenz at the Mercure hotel. The hotel was perfectly located close to the town and train station. We had a room on the 9th floor with the most amazing views of the Rhine. We had breakfast included which was delicious. The omelettes were fabulous!! Plenty of variety. The hotel staff were friendly and welcoming. Will definitely be returning.

AccorHotels certified review
Anonymous Couples - 05/10/2017

Perfect location, hotel was extremely hot and had poor ventilation which made for an uncomfortable night sleep, even with the window open and air conditioning on. Parking was excellent, interior clean but a little out dated when compared with other Mercure and L. Club hotels imwe have stayed at.

TripAdvisor review
Business - 03/10/2017
« Well located traditional hotel »

Nice option when visiting Koblenz (about an hour from Frankfurt airport). The executive floor has large rooms with a nice view from the Rhine. Good restaurant even for a business lunch/dinner, with an interesting selection of local wines.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robetrom, Thank you for your feedback - in hope to welcome you again for another stay with us. Kind Regards!

TripAdvisor review
Couples - 26/09/2017
« If only the service was better.... »

The location of the hotel is excellent and the views over the Rhine make the experience. The service however was, at times, bordering on amateur. Two of us checked into the privilege room and there was only one set of slippers and towelling robe. The restaurant / bar restaurant had broken English and could not explain the allergies section on the menu. If you wanted to substitute something in a dish for something else (potatoes for rice) they charged you (NEVER had that before). Entitled to and notified would have late check out but no-one extended the timing on the key!!! One very good receptionist sorted the problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for your feedback - I am sorry that your experience with our service did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In hope to welcome you again for another stay with us. Kind Regards!

TripAdvisor review
589juhar Business - 17/09/2017
« sauna? »

The hotel is located near the river. to reach the river is not obvious. Otherwise it is located in the middle of nowhere. No shops or restaurants near by. A small but workable fitness room. Very beautiful and nice wooden sauna but does not have any kind of oven "kiuas"?

Our hotel has responded to the review
Our hotel has responded to the review

Dear 589juhar, Thank you for your feedback - in hope to welcome you again for another stay with us. Kind Regards!

AccorHotels certified review
Tf Couples - 30/08/2017
« Nice hotel »

The staying was fantàstic., but t'he Breakfast is too expensive !!!!

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