Hotel - Mercure Hotel Koblenz
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Mercure Hotel

Mercure Hotel Koblenz

Julius-Wegeler-Str. 6 
56068  KOBLENZ
GERMANY

888 reviews
TripAdvisor Rating Based on 888 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Services for children (Nearby)
    • Babysitting on request (Paying, Nearby)
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Services for children (Nearby)
    • Babysitting on request (Paying, Nearby)
    • Outdoor playground for children (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Koblenz you can choose between Standard and Privilege Rooms. Rooms are available for guests with reduced mobility, while our room for allergy sufferers is free from allergy-causing substances.continually cleaned and checked accordingly. All 168 rooms are air-conditioned and have free WIFI. Two children aged up to 16 can stay in their parents' room for free. Your pet is welcome (for a charge of EUR 10 per night).

  • 168 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 16 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,404 reviews

Our guest reviews for Mercure Hotel Koblenz

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 888 reviews
TripAdvisor review
589juhar Business - 17/09/2017
« sauna? »

The hotel is located near the river. to reach the river is not obvious. Otherwise it is located in the middle of nowhere. No shops or restaurants near by. A small but workable fitness room. Very beautiful and nice wooden sauna but does not have any kind of oven "kiuas"?

AccorHotels certified review
Tf Couples - 30/08/2017
« Nice hotel »

The staying was fantàstic., but t'he Breakfast is too expensive !!!!

AccorHotels certified review
G. Business - 19/08/2017

Pleasant stay thanks to the friendliness from ONE staff member at the reception.

AccorHotels certified review
Anonymous Couples - 18/08/2017
« Good all round service »

Good in alk areas no problems

AccorHotels certified review
Anonymous Business - 12/08/2017
« Stay for business »

I'm regular in Koblenz for business and normally always stay in the Mercure hotel. Rooms are OK and hotel is nicely situated to go iut for a walk and have dinner in the old town.

AccorHotels certified review
Rits Business - 24/07/2017
« everything ok except fast check out »

The fast check out principle is that you can leave by dropping your key.Visa authorization is requested in advance and a confirmation mail has been received in advance that the authorization is ok I fail to understand why I have to wait and front line employee and frontline manager have to interfere "because "something" was not in the system and at the end loose more time then if I would pay immediately very annoying

AccorHotels certified review
David Families - 18/07/2017
« Our accomodation only enhanced our experience of this beautiful city. Would recommend to anyone travelling to Koblenz »

We loved the location of this hotel and found it to of a standard beyond our expectations.

AccorHotels certified review
Anonymous Business - 13/07/2017
« Regular stay overnight for business »

Good as usual

AccorHotels certified review
Polyglot Couples - 30/06/2017
« Lovely location once you find it »

We stayed one night, the reception was efficient rather than friendly. The room was sufficient for one night and we particularly liked the kettle and drinks provided as well as the view from the window. We found it strange that there was no staircase available to guests above the first floor. Breakfast was not immediately easy to access but there was sufficient. The car parking system was also a little difficult to understand but it was safe and plenty of space.

TripAdvisor review
dauphine2016 Couples - 30/06/2017
« Lovely hotel once you find it »

The image of the hotel on the website is the one facing the river, not immediately easy to spot when trying to find it while driving. We equally found the hotel difficult to reach on foot. However the car park has plenty of space and is safe (remember to get your ticket stamped at reception for the hotel rate), the room has a kettle and drinks provided and the buffet breakfast is reasonable, once you have mastered their system. If you ask at Reception they will provide you with a map of Koblenz.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dauphine, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Kind Regards, Robert Strohe

AccorHotels certified review
Disappointed Couples - 27/06/2017
« Disappointing for a 4 star hotel. »

The view from our privilege room was impressive. However the standard of the room was mediocre. Housekeeping service was very poor with items such as water and shower gel not being replaced resulting in having to ring reception to request these. The quality of the towels was unacceptable as they were so thin, compared with the thick towelling bathrobes which were provided. We stayed for 7 nights and wouid have expected at least 3 changes of linen during that time. The staff were friendly but seemed to be in short supply especially when trying to get a drink at the bar. Overall we were very disappointed at the standard of the hotel compared with other 4 star hotels in the group.

AccorHotels certified review
Anonymous Business - 26/06/2017
« Standard business hotel without a lot of amenities. »

Very basic.

AccorHotels certified review
Morleymonster Business - 25/06/2017
« Great service for business trip »

Everything as it should be. Quick & efficient check in, good bedroom, excellent breakfast choice & friendly staff.

TripAdvisor review
Couples - 22/06/2017
« Wonderful stay in Koblenz »

We enjoyed our stay in Koblenz and at the Mercure hotel very much. We stayed in a Privilege room which gave a wonderful view of the Rhine. The room was a good size and had a small refrigerator which had free still and sparkling water, Coke, beer and chocolates. Very nice! The bathroom was smallish but adequate. It was quite hot when we visited and the air con worked well. The breakfast was very good with a wide range of food and could be eaten on an outdoor terrace. The hotel is a 10 minute walk from the old town and about 15 from the railway station. However, there are a number of buses which drop you close to the hotel and at the station if you prefer not to walk. The walk along the Rhine to the cable car is beautiful with shady trees and plenty of places to sit and take in the view. Reception staff were very friendly and helpful. We ate in the restaurant each evening and the food was good - especially the buffet one evening. Would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, thank you for your feedback. Hope to welcome you again for another stay with us. Kind Regards, Robert Strohe

AccorHotels certified review
K Business - 19/06/2017
« Content, Nothing Extraordinary »

Stay was good; front desk was friendly and helpful. Would be helpful if we can speed up the check-in, check-out process at the front desk. There always seems to be a line. The room sometimes has hair on the drinking glasses in the bathroom. Please kindly do a thorough cleaning job. Otherwise, stay was good.

AccorHotels certified review
Ursula B. Families - 19/06/2017
« Very good »

Pleasant Only your restaurant in the evening is not what I would expect in a hotel like this

AccorHotels certified review
Krzysztof S. Couples - 11/06/2017
« Tired building, premises smelling after cigarettes, cleaning staff not trained »

Well, we chase chosen this hotel because of its adjacent location to Rhein-Mosel-Halle. The building is tired and requires the refurbishing. Thenhotel,staff is nice but not very experiecend given the average age < 30. rooms were clean and properly decorated however the cleaning staff was not trained and was throwing away parking tickets from the desk. The restaurant is largely overpriced for what it offered.

AccorHotels certified review
G. Business - 28/05/2017
« Hotel needs to train its staff »

Depending on who is at the reception, they either are friendly or barely say hello. There are 2 men that should not be working at the reception of a hotel.

AccorHotels certified review
Janet R. Couples - 25/05/2017
« Not the usual standard ! »

My husband and I have stayed in this hotel on a number of occasions. We have always had a room on the 'Privilege Floor'. Room 907 should definitely not be on that floor ! Very small bathroom. An over the bath shower, other rooms we stayed in have walk in showers Electric fuse blew at midnight so had to get someone up to fix that ! But then the lights over the bath had blown. Also the towels are very thin and rough, as usual. Lastly, don't understand why we still have to pay extra for decent internet especially if we are paying extra for the '9th floor'. Excellent location and good parking are main reasons for staying at your hotel !

AccorHotels certified review
Jay R. Solo - 21/05/2017
« Wonderful room - wonderful view... but »

You really should change your laundry service. They don't clean mens underware if its dirty (has "skid" marks. Your restaurant isn't open during the week. it took 15 minuted for someone to come over to the table to say they were closed. -- And 3.. Paying for parking is a bit expensive. When you check in they validate your parking ticket but it doesn't work. When you pay at the machine for the whole stay it takes your money.. but doesn't work. So then I just paid daily. Then at check out they took money again.

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