Hotel - Grand Mercure Wellington
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Wellington

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4.0/5 104 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Reduced mobility facilities
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Reduced mobility facilities
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegantly appointed rooms in warm rich tones and plush fabrics. Choose from Superior, Deluxe and Executive rooms or the opulent Executive Suite.

  • 114 rooms
  • 100% non-smoking hotel
  • 15 family rooms
  • 15 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 3,334 reviews

Our guest reviews for Grand Mercure Wellington

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 104 reviews
AccorHotels certified review
Angus C. Business - 11/12/2017
« The air conditioning didn't work »

Unpleasant. While the room was nicely appointed it was uncomfortably hot and the air conditioning only circulated room temperature air. Reception advised that it didn't cool the air and to open the ( very small) windows and it would blow the hot air out. It didn't!

AccorHotels certified review
Victor K. Families - 11/12/2017

It was very good, staff was very obliging and friendly

AccorHotels certified review
Meredith S. Couples - 11/12/2017
« Excellent staff, very clean room, gorgeous room, great Breakfast »

The wait staff in the bar and restaurant were perfect. Polite, quietly efficient and kind at supplying me additional soy milk. The room was a good size and the couches comfy enough to make you want to hang out and relax in our room. Would definitely stay again.

AccorHotels certified review
Richard Couples - 11/12/2017
« Great location, nice hotel. »

Love the location, friendly staff, recently renovated hotel. Only issue was lack of sound proofing between our room and the adjoining one.

AccorHotels certified review
Vicki Families - 11/12/2017
« Vicki »

Had a lovely stay , the rooms have been nicely refurbished an the manger was very helpful at sorting the rate on our room

AccorHotels certified review
William G. Business - 10/12/2017
« Fantastic! »

Lovely surroundings and amenities. A little further out of town than I'm used to but enjoyed the walk into town.

AccorHotels certified review
Kristel H. Friends - 10/12/2017
« Words can not describe - AMAZING. Above and Beyond!!! »

My experience was truly amazing. Staff were incredibly helpful. Even sent up a complimentary bottle of bubbles and chocolates celebrating the fact I was getting married the next day!!

AccorHotels certified review
Ryan W. Families - 09/12/2017
« Excellent service, food and accomodation »

The staff went out of their way to make our experience a good one to remember. It worked and we've already recommended the Grand Mercure to friends to stay at. Parking was a challenge - but the valet parking sorted that out PDQ We were invited to a room on level 9 but our pass cards wouldn't take us there (we hadn't been told about the card restrictions.

AccorHotels certified review
Roger W. Z. Couples - 09/12/2017
« nice convenient hotel in Wellington »

was well satisfied with the people assisting us ... friendly and answered questions with useful answers ... food was good room was good we had a very nice relaxing sleep after a long hard drive

AccorHotels certified review
J H. Business - 08/12/2017
« Business class that actually means business class. »

The reception desk was quick, efficient and informative about the facilities etc. The room was extremely comfortable and very clean, spacious and elegant. Ordering room service was easy. The room service was prompt. The meal and dessert was delicious. Check-out was problem free. The USB ports were handy for recharging my phone. I felt relaxed, and comfortable the whole time.

AccorHotels certified review
Meredith M. Business - 08/12/2017
« Exemplary; I felt very welcome »

The hotel is beautifully appointed adn well located for where I needed to be for work. I felt welcomed by the staff and the check in and out process was very efficient. The breakfast facilities are also beautifully appointed and the breakfast was fabulous.

AccorHotels certified review
Anonymous Business - 08/12/2017
« Julian G. »

Bad experiences at both Auckland and Wellington sites. Service particularly dining staff need training. Air conditioning issues at both sites - rooms to warm and to top it off - the final morning the air conditioning on the breakfast area was not functioning.

AccorHotels certified review
Tasha Business - 08/12/2017
« it was all good~ »

It was a really good hotel It was quite hot in the room AND i think Room 109 has flees

AccorHotels certified review
Tcm Business - 08/12/2017
« No dramas »

Nice room with good facilities.TV, sound system , shower & bed all well above par. No drawers for clothing meant my clothes piled up on the couch. - what else do you use a couch for in a hotel room?

AccorHotels certified review
Andrew Business - 08/12/2017
« Very profressional and outstanding facilities. »

Fantastic. So clean and tidy. Very helpful staff. Nice cool room in the hot weather.

AccorHotels certified review
Anthony H. Business - 08/12/2017
« Ok, restaurant was uncomfortably hot »

Everything ok apart from restaurant

AccorHotels certified review
Donna W. Couples - 08/12/2017
« Great room »

Loved the decor, good customer service - would stay again

AccorHotels certified review
Alan Business - 08/12/2017
« Very poor room in terms of location, size and noise. Unhelpful and uninterested staff »

Very very poor. No air con in the bar/restaurant area, was extremely hot. Unable to and didn't try to move my room when I asked.

AccorHotels certified review
Jenny K. Business - 07/12/2017
« Best little hotel on the Terrace »

Genuinely friendly and efficient staff, elegant super clean hotel, quality bed, gorgeous them and decor, top location - unfortunately I didnt get to sample the menu because I ate out and arrived too late for the breakfast brunch. Taxi service, once called come very quick;y.

AccorHotels certified review
Phillip W. Business - 06/12/2017
« Luxurious hotel for a great stay »

The staff were very friendly and attended to my request very promptly. The quality of the hotel was impeccable with well appointed rooms and quality fixture and fittings. But there is one improvement they should really consider is to add air conditioning in the hotel and hotel rooms. I was told by the hotel staff that it was evaporative cooling but it had no effect to cool the room. The breakfast area and other areas within the hotel was like a sauna and it was cooler outside. This would be the only disappointment regarding this hotel. On your website you indicate that there is air conditioning and every hotel i have stayed at have the refrigerated air conditioning and that is what is expected from a quality hotel. I hope that this will be rectified in the future.

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