Fairmont Rio de Janeiro Copacabana 5 stars

Customer review rating 4.2/5 5,158 reviews
Fairmont Rio de Janeiro Copacabana
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+ 22 Services
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Room 1

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Hotel extras

  • Two swimming pools

  • Restaurant overlooking the Sugar Loaf and Copacabana beach.

  • Concierge 24h

  • Willow Stream SPA

  • Convention Center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)
  • 100% non-smoking hotelPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Babysitting on request (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Fairmont Rio de Janeiro Copacabana

Avenida Atlantica 4240
Copacabana
RIO DE JANEIRO - RJ
22070002
rio de janeiro
brazil

Tel: +552125251232

Fax: (+55)2125251200

Contact email

Check-in from 15h00

Check out up to 12h00

  • GAL. OSÓRIO-SAENS PENA :   1 GENERAL OSÓRIO

  • GENERAL OSÓRIO :  

  • By plane

    AIRP SANTOS DUMOND At 12km / 7.46 miles

  • By plane

    GALEAO At 32km / 19.89 miles

  • By boat

    PÇA QUINZE -NITEROI At 30km / 18.64 miles

  • By helicopter

    HELIPONTO DA LAGOA At 4km / 2.5 miles

  • By helicopter

    JACAREPAGUA At 22km / 13.67 miles

  • By car

    DUTRA At 30km / 18.64 miles

  • By car

    RIO NITEROI At 25km / 15.54 miles

  • By train

    GAL OSORIO SUBWAY At 1km / 0.62 miles

GPS :-22.986025, -43.188675

Our accommodations

FAIRMONT ROOM, 1 KING SIZE BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

FAIRMONT ROOM, 2 SINGLE BEDS, CITY VIEW

  • Max. number of persons: 2
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 1 KING SIZE BED, SIDE OCEAN VIEW

  • Max. number of persons: 3
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 2 SINGLE BEDS, SIDE OCEAN VIEW

  • Max. number of persons: 3
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 1 KING SIZE BED, FRONT OCEAN VIEW

  • Max. number of persons: 2
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 2 SINGLE BEDS, FRONT OCEAN VIEW

  • Max. number of persons: 2
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

JUNIOR SUITE, 1 KING SIZE BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 55
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

JUNIOR SUITE, 1 KING SIZE BED, FRONT OCEAN VIEW

  • Max. number of persons: 2
  • Area: From 55
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

ONE BEDROOM SUITE, 1 KING SIZE BED, FRONT OCEAN VIEW

  • Max. number of persons: 2
  • Area: From 70
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

ONE BEDROOM SUITE, 1 KING SIZE BED, SUGARLOAF VIEW

  • Max. number of persons: 3
  • Area: From 70
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

FAIRMONT GOLD, 1 KING SIZE BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

FAIRMONT GOLD, 2 SINGLE BEDS, CITY VIEW

  • Max. number of persons: 2
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

FAIRMONT GOLD, 1 KING SIZE BED, FRONT OCEAN VIEW

  • Max. number of persons: 2
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

FAIRMONT GOLD, 2 SINGLE BEDS, FRONT OCEAN VIEW

  • Max. number of persons: 2
  • Area: From 35
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

GOLD JUNIOR SUITE, 1 KING SIZE BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 55
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

GOLD JUNIOR SUITE, 1 KING SIZE BED, FRONT OCEAN VIEW

  • Max. number of persons: 2
  • Area: From 55
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

SUITE ONE BEDROOM GOLD, 1 KING SIZE BED, FRONT OCEAN VIEW

  • Max. number of persons: 2
  • Area: From 70
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

FAIRMONT GOLD SIGNATURE OCEAN FRONT VIEW

  • Max. number of persons: 2
  • Area: From 189
  • Pillow Menu
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

MARINE RESTÔ

Type of cuisine: International

Every hour of the day, surprise yourself with the grilled seafood on our Josper Grill. The restaurant is perfect for business travelers and families. With incredible views of the sea, the Marine Restô offers exceptional surroundings.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPIRIT COPA BAR

Photo non contractuelle / Strictly non binding

A place to celebrate and drink the best local and global spirits with small and polished portions of crudos, tiraditos, pinchos and tapas. Here you will find a unique mixology experience. The classic drinks are revisited and tailored to your taste.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COA CAFÉ & CO

Photo non contractuelle / Strictly non binding

A place to know and to consume good coffee, with different types of grain, ground to order and made by an experienced barista with the technique chosen by the client.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 695

  • Maximum capacity: 900 people

  • Maximum banquet capacity: 900 people

Find out more

Our guest reviews for
Fairmont Rio de Janeiro Copacabana

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,158 reviews

Excellent facilities, good service generally but a little more training of the personnel still required.

Customer review rating 4.2/5

Ricardo Couples - 17/09/2019 AccorHotels review

The new facilities are truly amazing (although slightly overpriced) and the experience was mostly positive. There was a problem with my toilet (which was dealt promptly) and the chambermaid forgot to clean the suite one day. Otherwise, everybody was very polite and helpful. I also felt very secure, thanks!

Fantastic

Customer review rating 4.2/5

Jo A. S. Business - 16/09/2019 AccorHotels review

Efficient Check-in, welcoming staff, stunning rooms ... great views .... The bar staff were very polite as they close at 2 am and we were so enjoying the views we possibly stayed a bit longer than we should have .. The lunch was just fantastic - interesting, local food introduction ... family style ...

first vsiti

Customer review rating 4.2/5

Tim H. Business - 16/09/2019 AccorHotels review

it was very exciting to stay at this hotel for the first time in over two years, it was one of my favourite before the renovation and now is much imporved.

Completely luxurious!

Customer review rating 4.2/5

Bethany Couples - 16/09/2019 AccorHotels review

Wonderful staff and premises were pristine! I was able to visit both the restaurant and the bar - both were wonderful experiences. And the spa was simply amazing. I would absolutely return to the Fairmont when I visit Rio again.

Excellent experience in Copacabana

Customer review rating 4.2/5

Joao C. P. Couples - 15/09/2019 AccorHotels review

The hotel facilities are perfect, the hotel staff provided very good service and the view of Copacabana beach and landscape from the room and the common places is amazing. However, due to various events that occurred in the pool area, which blocked the use of this space, caused a major disappointment. One of the great motivators of the choice of the hotel was exactly being able to enjoy the peace and the spectacular view of the pool area and the restaurant, which was not possible in at least two days of the stay. On one of these days, the area was completely blocked to guests.

Nice hotel

Customer review rating 4.2/5

Snc Solo - 15/09/2019 AccorHotels review

Stayed 2 times at Fairmont Gold, Juan was very professional and pleasant, offered some late checkout and room upgrade, really great. Others very friendly but inconsistent service. The spa was good, with a competent therapist. The hotel itself is classy, with great views on Copacabana, and location is just right, between Ipanema and Copacabana in front of Arpoador fort. The in-room lighting is a bit tricky with multiple switches and no indication on what they light up. The bar waiters were all helpful.

Pleasant stay.

Customer review rating 4.2/5

Robert T. Business - 13/09/2019 AccorHotels review

Nice new hotel. Friendly staff whom I knew from Sofitel Ipanema made it feel like home. Marine restaurant's menu for lunch was a challenge - over creative and lacking traditional favorites. Pool Bar food menu was good but there was no outside seating. Enjoyed the room balcony but missed having a desk on which to work. Firemen posted in hallways was a bit disconcerting - was there a problem in passing a fire safety inspection?

Great hotel!

Customer review rating 4.2/5

Jim Business - 13/09/2019 AccorHotels review

Great location, very comfortable, everything was quality.

Good afternoon Mr.G. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Excellent service, beautiful hotel

Customer review rating 4.2/5

Marisa Business - 09/09/2019 AccorHotels review

Everything was fantastic. The staff was extremely nice and accommodating, and the hotel looks gorgeous. The food was absolutely wonderful - the best food I have had a hotel in a very long time, both in terms of the variety of available options and the exceptional quality. My only small issue was the shower was a bit slow draining, but it was a very minor inconvenience.

Dear Mrs. Marisa L., We very much appreciate your comments regarding your stay at the Fairmont Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

Fantastic view in a prime location

Customer review rating 4.2/5

Anonymous Families - 09/09/2019 AccorHotels review

In the first weeks of opening, it is normal that different details donot work. However, I found it inadmissable that the teams had no experience at all. I am talking about the cleaning teams and the waiter at breakfast and at the pool. I had to wait for 15 min at breakfast for a coffee and then I got 2 coffees, because I had already aked someone else for a coffee

Dear Mr. Philippe H., Thank you for taking the time to tell us about your experience at the Fairmont Rio de Janeiro Copacabana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

Great Stay at a Fabulous Hotel

Customer review rating 4.2/5

Charles Business - 06/09/2019 AccorHotels review

Great experience, lovely location and excellent service

Dear Mr. W. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

very good

Customer review rating 4.2/5

George Business - 05/09/2019 AccorHotels review

really good work out gym. Getting picked up by driver was really easy

Good afternoon Mr. C. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Staff were helpful but overall experience was disappointing

Customer review rating 4.2/5

Duncan Couples - 05/09/2019 AccorHotels review

There were some positives: - welcome was great on arrival - we were upgraded - our issues were handled But lots of negatives: - the research from the hotel on my linkedin profile was not explained in advance and felt invasive. I should have been asked or had this explained in advance. - the concierge desk were helpful but very very slow in providing guidance. they also didn't warn us about availability so we missed out on a sightseeing trip. - the conference happening at the same time in the hotel felt like it was more important than the other guests. - we experienced a power cut in our room and it took an hour to get us moved to a different room - when our complaints were addressed when we were checking out, it took a long time to get to a position which felt appropriate for the disruption we experienced. - one sour note as well. we had a light dinner in the hotel bar on the friday evening, we were shown to our table by the hostess, who then left, and the very helpful waiter listened to our questions, then started to help with advice. The hostess then returned from another group and told the waiter to basically go away. We then had to ask our questions again. It's a small issue, but I felt embarrassed for the waiter who was doing a great job.

Great service

Customer review rating 4.2/5

Luca Business - 04/09/2019 AccorHotels review

As I had a problem with my previous reservation with Sofitel Ipanema they managed very well my dissatisfaction and made my stay very pleasant.

Good afternoon Mr.A. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

nice

Customer review rating 4.2/5

Olga Z. Business - 02/09/2019 AccorHotels review

quite nice

Good night Miss Z. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Romantic long weekend

Customer review rating 4.2/5

Anonymous Couples - 02/09/2019 AccorHotels review

Accor moved our booking from Sofitel to Fairmont due to closure for renovations. Positives: beautiful view room, very welcoming staff, good breakfast, excellent evening canapés and drinks in the lounge for non-convention guests. Excellent hospitality (especially Mina), food/drinks in the bar. Negatives: Recently opened, so no robes and spa was closed. Turn down service was hit or miss. Nespresso in room needs more regular pods for two guests (standard was two regular + two decaf).

Brilliant beyond expecta expectations

Customer review rating 4.2/5

Ole M. H. Solo - 01/09/2019 AccorHotels review

Great from start to finish. Staff amazing.

Good afternoon Mr. M. We very much appreciate your comments regarding your stay at the Fairmont Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Beautiful hotel and room with non-functional, uncomfortable furniture in living room.

Customer review rating 4.2/5

Wayne H. Couples - 01/09/2019 AccorHotels review

Service was great. Breakfast was very nice. You bar staff and night audit team need more training. The furniture in our suite's living room is silly and uncomfortable. It reminded me of a W Hotel, not a Fairmont.

Facility is ok, but service is needed to be improved further.

Customer review rating 4.2/5

Kenta H. Business - 01/09/2019 AccorHotels review

quality of breakfast and serving shall be improved drastically if this Fairmont continues using "Fairmont". Servers are not paying attention to guests. As for the facility, i can understand the imperfectness, as this is Brazil as well as newly opened, but hope the quality would be improved further.

Great hotel starting to setup properly

Customer review rating 4.2/5

Luis Couples - 31/08/2019 AccorHotels review

Great night with my wife enjoying the hotel services and infrastructure. Outstanding sea view and pool. Good breakfast. Missing bathrobes at the hotel (none available) and awful valet service (took 12 minutes to get the car). Staff was not able to use my Le Club points due to poor training or a glitch on the system. No one apologized for that although they handled nicely after 25 minutes trying to use the points they let me pay only the difference with my card to process later the points. I understand all those minor issues were due to the start of the operation (not even a month).

Good afternoon Mr. Luis Thank you for taking the time to tell us about your experience at the Fairmont Rio de Janeiro Copacabana. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager
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