Mercure San Sebastián Monte Igueldo 4 stars

TripAdvisor rating 3.5/5 206 reviews
Mercure San Sebastián Monte Igueldo
See on a map
+ 25 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • In the best location in the city

  • EL TORREÓN restaurant for discovering authentic Basque cuisine

  • Stunning swimming pool between the sea and the mountains

  • New fully equipped fitness center (APRIL 2017)

  • Specialists in business meetings. We take care of all the details

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Gift shop/newspaper shop
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • icon_thalassoNearby
  • Fitness centre (Nearby)
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Boat excursions (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure San Sebastián Monte Igueldo

Paseo del Faro 134
HSS00345
PASEO DEL FARO, 134
20008
san sebastian
spain

Tel: +34943210211

Fax: (+34)943/215028

Contact email

Check-in from 14h00

Check out up to 12h00

  • IGUELDO :   16 SND 6 FUNICULAR

  • By plane

    BILBAO At 100km / 62.5 miles

  • By plane

    MADRID BARAJAS At 300km / 187.5 miles

  • By plane

    SAN SEBASTIAN At 20km / 12.5 miles

  • By car

    SAN SEBASTIAN OESTE ONDARRETA At 4km / 2.5 miles

  • By train

    ESTACION DEL NORTE At 2km / 1.25 miles

GPS :43.321766, -2.009642

Our accommodations

Our hotel offers a range of spacious and functional rooms, most of which have panoramic views over the sea and the city. Based on your needs, you can choose between the Standard and Privilege Rooms suitable for those traveling business trip or a vacation with your partner or family with WIFI Internet access, independently controlled air conditioning, safe and desk. No pets.

Interior Single Room

  • Max. number of persons: x1
  • Area: From 21
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with mountain view (3 people)

  • Max. number of persons: x3
  • Area: From 35
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with sea view

  • Max. number of persons: x2
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege Room with view of the bay (2 people)

  • Max. number of persons: x2
  • Area: From 32
  • Views: Panorama view, Bay view, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Privilege Room with views of the bay (3 people)

  • Max. number of persons: x3
  • Area: From 45
  • Views: Panorama view, Bay view, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Standard Room with mountain view (2 people)

  • Max. number of persons: x2
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

EL TORREON

Type of cuisine: Gourmet

The EL TORREON Restaurant is perfect for discovering Basque cuisine.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

20:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BELLE EPOQUE

Photo non contractuelle / Strictly non binding

Relax in the sophisticated atmosphere of our wine bistro bar, designed with a nod to the 1920s. Newly opened in 2017, the bar offers a select menu for lunch or light dinners.

KARRUSEL

Photo non contractuelle / Strictly non binding

This attractive new space was opened in 2015 in an idyllic location next to the 100-year-old vintage amusement park. Enjoy typical pintxos and a selection of fast food dishes in a modern space.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 387 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more
Mercure San Sebastián Monte Igueldo Meeting Room

Our guest reviews for
Mercure San Sebastián Monte Igueldo

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,563 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

206 reviews

It's a good stay.

Customer review rating 4.1/5

David W. Couples - 18/05/2019 AccorHotels certified review

Everything was as expected, except the room we got was smaller.

Wonderful hotel in a stunning setting

Customer review rating 4.1/5

Dan Couples - 17/05/2019 AccorHotels certified review

The setting exceeded our expectations, the staff were friendly, the breakfast was excellent.

On top of the Mountain

Customer review rating 4.1/5

V. J. Couples - 16/05/2019 AccorHotels certified review

Very stylish hotel in a top location. Most rooms have a balcony and a spectacular view. The walls are very thin and you can hear your neighbour breathing. The menu of the restaurant is very high class. I wish that the Barmenu was more mainstream. Keep it simple but smart.

Amazing room balcony views of the bay, wonderful lobby/bar, great service, clean & accommodating!

Customer review rating 4.1/5

Anonymous Couples - 16/05/2019 AccorHotels certified review

The location overlooking San Sebastian and the ocean can't be beat! The lobby and bar offered a great atmosphere with ocean views and wonderful service. Our room with a balcony was clean, quiet and comfortable. The prices are really reasonable and parking is plentiful too. Will definitely stay here again when next in San Sebastian!

GREAT STAY IN SAN SEBASTIAN

Customer review rating 4.1/5

Victor L. Business - 13/05/2019 AccorHotels certified review

IT WAS A GREAT EXPERIENCE, ALL AS EXPECTED

Disappointed

Customer review rating 4.1/5

Roman M. Friends - 02/05/2019 AccorHotels certified review

After 7 hours drive I was dreaming about nice dinner at the hotel. But unfortunately the hotel can’t provide such a complicated service. And I arrived before the restaurant was closed. At least that what sign says on the door. Ended up in McDonald’s. Well done! McDonald’s better than Mercury hotel

Great location, bathrooms are bit outdated, bar staff didn't speak anything else than spanish

Customer review rating 4.1/5

Steven Friends - 30/04/2019 AccorHotels certified review

Great location for a overnight stay; If you are lucky to get a room with a view over the bay/sea then it's spectacular! Reception was very friendly and rooms are good. Only the bathrooms could do with a refurbishing. One point for this low score is that the staff at the bar did not speak anything else than spanish or broken french. For a Accorhotels group in this location, this is unacceptable. I cannot imagine that no other english based visitors are using this hotel! Dear management, fix this in order to improve you score, it can feel guests very unwelcome and certainly gives an unprofessional look!

Missing very critical things

Customer review rating 4.1/5

Doug Couples - 24/04/2019 AccorHotels certified review

It was good and mostly comfortable, that said, there are glaring problems that really drag down the overall experience. 1) you're on a hill 15 min from tow, but after 11pm there's no way to get food. No room service, no minibar, no vending machines. This is especially dumb because the bar is open until 1. 2) again on the topic of minibar, why do we have a refrigerator if it's empty except for a couple water bottles? Put some snacks in there, 3) there are no bell men or baggage handlers and we had to drag our bags up from down the hill, 4) parking is a nightmare! There's is an amusement park on the same hill and while they have no problem controlling cars coming on to the hill, the hotel does nothing to keep cars out of their parking lot so there are never spots available. We had to park way down the hill, 10 min walk, just to put our car somewhere. Put in a gate!

Nice view, but not quite and service not matching expectations

Customer review rating 4.1/5

Clement Couples - 21/04/2019 AccorHotels certified review

Good points - Nice & helpful people - Nice breakfast - Superb view - Room in fairly good condition Bad points - Very noisy hotel (you can hear steps from room above, TV from room next door, and every morning an employee cleans the leaves around the hotel with a very noisy piece of equipment - Amenities not replaced daily - No shampoo for half of the stay - Loyalty points not credited onto account after stay

Waoo

Customer review rating 4.1/5

P. Couples - 20/04/2019 AccorHotels certified review

Genial

Charm and Service

Customer review rating 4.1/5

Phil I. B. Couples - 19/04/2019 AccorHotels certified review

While a regular Accor Customer we book this hotel primarily for the fantastic view over the bay, we were not disappointed as the service courtesy matched the scenery.

Escapada

Customer review rating 4.1/5

Anonymous Couples - 17/04/2019 AccorHotels certified review

Agradable.

unhelpful staff and bad sound proofing

Customer review rating 4.1/5

T Couples - 16/04/2019 AccorHotels certified review

the Wi-Fi way broken for more than 6 hours during our stay. there was no balcony in the room and staff never offer. we heard everything from room next door, guest at 406 was playing guitar until 11pm and the other room came back and talk loudly. tried to rang reception but the line got pick up 1 time for calling 5 times. in general staff were not welcome nor helpful enough.

very good service and a great location

TripAdvisor rating 3.5/5

Happiness37281543955 Business - 16/04/2019 TripAdvisor review

A/C system needs an improvement, breakfast room needs more warmth and friendly curtains, hotel should tell guests about time schedules of the funicular in case they come back to hotel and may need to take a taxi after 21:00. Spectacular view of the city of San Sebastian and its coast line. Perfect for couples and/or families. Great place to be away from the noisy city center yet close enough to the old city.

The service, The Hotel and the wiev

Customer review rating 4.1/5

Ejvind N. Couples - 10/04/2019 AccorHotels certified review

Total satisfatory everything were perfect

Great Hotel

Customer review rating 4.1/5

Ahmed A. Couples - 08/04/2019 AccorHotels certified review

The view from the hotel is amazing, the room is nice and big.

Great stay with a superb view

Customer review rating 4.1/5

Anonymous Couples - 08/04/2019 AccorHotels certified review

Clean and private room with an amazing view from the balcony. The people working at the hotel were very friendly and helpful. The only downside was that the breakfast was a bit poor for the price you pay.

Relies on its location to draw the crowds

Customer review rating 4.1/5

Tarun A. M. Solo - 04/04/2019 AccorHotels certified review

While obviously, the hotel enjoys a fantastic location and that is it’s key selling point, the service leaves something to be desired. It was surprising to find that a basic amenity such as an iron & ironing board was not made available, even in a Privilege room and I spite of requesting for it, it took the hotel staff half a day to provide the same. Also, the reception desk was empty at all times, had no bell to call for someone to check me in and despite there being two receptions desks, at no point in time, was there ever more than one person available to assist people leading to increased wait times.

Very good, fantastic location, great food

Customer review rating 4.1/5

W. Couples - 14/03/2019 AccorHotels certified review

Obviously the hotel’s location can not be matched anywhere, it’s fantastic. The rooms are really nice, and the restaurants put out very good meals despite the limited menu due to restaurant refurbishment.

Bad road access, bad internet, no restaurant, bad and expensive breakfast, old, small tv...

Customer review rating 4.1/5

Patryk Couples - 05/03/2019 AccorHotels certified review

Bad road access, bad internet, no restaurant, bad and expensive breakfast, old, small TV without power socket near by to connect by TV box to it. At the checkout they asked us to pay double the price for dinner as they said we eaten twice the same thing....

Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in san sebastian