Mercure San Sebastián Monte Igueldo 4 stars

TripAdvisor rating 3.5/5 224 reviews
Mercure San Sebastián Monte Igueldo
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Hotel extras

  • In the best location in the city

  • EL TORREÓN restaurant for discovering authentic Basque cuisine

  • Stunning swimming pool between the sea and the mountains

  • New fully equipped fitness center (APRIL 2017)

  • Specialists in business meetings. We take care of all the details

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Gift shop/newspaper shop
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre (Nearby)
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Boat excursions (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure San Sebastián Monte Igueldo

Paseo del Faro 134
HSS00345
PASEO DEL FARO, 134
20008
san sebastian
spain

Tel: +34943210211

Fax: (+34)943/215028

Contact email

Check-in from 14h00

Check out up to 12h00

  • IGUELDO :   16 SND 6 FUNICULAR

  • By plane

    BILBAO At 100km / 62.5 miles

  • By plane

    MADRID BARAJAS At 300km / 187.5 miles

  • By plane

    SAN SEBASTIAN At 20km / 12.5 miles

  • By car

    SAN SEBASTIAN OESTE ONDARRETA At 4km / 2.5 miles

  • By train

    ESTACION DEL NORTE At 2km / 1.25 miles

GPS :43.321766, -2.009642

Our accommodations

Our hotel offers a range of spacious and functional rooms, most of which have panoramic views over the sea and the city. Based on your needs, you can choose between the Standard and Privilege Rooms suitable for those traveling business trip or a vacation with your partner or family with WIFI Internet access, independently controlled air conditioning, safe and desk. No pets.

Interior Single Room

  • Max. number of persons: ‌1
  • Area: From 21
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with mountain view (3 people)

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with sea view

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege Room with view of the bay (2 people)

  • Max. number of persons: ‌2
  • Area: From 32
  • Views: Panorama view, Bay view, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Privilege Room with views of the bay (3 people)

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: Panorama view, Bay view, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Standard Room with mountain view (2 people)

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

EL TORREON

Type of cuisine: Gourmet

The EL TORREON Restaurant is perfect for discovering Basque cuisine.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

20:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BELLE EPOQUE

Photo non contractuelle / Strictly non binding

Relax in the sophisticated atmosphere of our wine bistro bar, designed with a nod to the 1920s. Newly opened in 2017, the bar offers a select menu for lunch or light dinners.

KARRUSEL

Photo non contractuelle / Strictly non binding

This attractive new space was opened in 2015 in an idyllic location next to the 100-year-old vintage amusement park. Enjoy typical pintxos and a selection of fast food dishes in a modern space.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 387 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure San Sebastián Monte Igueldo

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,651 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

224 reviews

Fantastic View - Great Service

Customer review rating 4.1/5

J. S. I. Couples - 09/07/2019 AccorHotels certified review

We had a great stay with balcony overlooking Conch beach. Front desk was extremely helpful and after first weekend - we found on-site parking daily. Only complaint, in-room coffee supply was refilled on an irregular basis. All else, GREAT!

Amazing view

Customer review rating 4.1/5

José Couples - 07/07/2019 AccorHotels certified review

Amazing view, expensive but excelent room.

Exciting location

Customer review rating 4.1/5

Anonymous Families - 05/07/2019 AccorHotels certified review

I like the location too much and the hotel view over the city and the see

Superb Views

Customer review rating 4.1/5

Rod Couples - 04/07/2019 AccorHotels certified review

We stayed at your hotel mainly because of the sensational views overlooking the bay.Whilst I was disappointed,the views didn't match the views advertised on the website,I did request a change to a higher floor to rectify this & we were able to change rooms the following night.We did experience an unpleasant situation when checking out,as apparently 2 taxi's had been booked to our room & It took some time to convince staff of out innocence.However,they soon corrected our bill.Overall,a great hotel to experience San Sebastian

Hotel with Amazing Views

Customer review rating 4.1/5

Jacek P. Couples - 01/07/2019 AccorHotels certified review

Third time at this hotel, basically because of the amazing views. Our room was on a corner, so we had views onto the city of San Sebastian as well onto the Atlantic coast. Grand lounge and dining room. Good bathroom, good shower. Good room size, but the rooms are rather plain, and seem more like Ibis standard. Had a good dinner at the restaurant. Lifts rattle. Staff seem slightly off-hand. Hotel is a bit too expensive for what you get.

Superbe

Customer review rating 4.1/5

Yann Business - 29/06/2019 AccorHotels certified review

Vue Superbe, Temps superbe, Piscine on the roof superbe!

Fantastic views from the hotel.

Customer review rating 4.1/5

Bill Couples - 29/06/2019 AccorHotels certified review

We booked this hotel because of the pool and the views and we were not disappointed. Both were stunning. The hotel is a little way from the centre of San Sebastian, however the trip down the funicular and the walk along the front to the centre of town was worth doing. The return trip by taxi was a very reasonable cost. Having travelled a fair distance the first night we ate in the restaurant and the food was interesting and very good. A lovely relaxing stay.

MR

Customer review rating 4.1/5

Gordon Couples - 28/06/2019 AccorHotels certified review

Excellent location in relaxing laid back surounding.

Fantastic view

Customer review rating 4.1/5

Anonymous Couples - 16/06/2019 AccorHotels certified review

Reception in the morning perfect Thhe afternoon at 17.00 the guy should have beenintrainning but do not know how to type When I asked if my resevation for the dinnet was confirmed He answer that nothing was shown on the computer nut I could go to the restaurant and see You might know that at 17.00 the restaurant is closed...... At the Torreon the waiter and the young waitress were very nice but the guy was obviously the only pro

Great

Customer review rating 4.1/5

Dc Couples - 13/06/2019 AccorHotels certified review

We really enjoyed everything about our stay from the stunning view to our room, breakfast, dinner, swimming pool etc

Amazing scenery, shame pool not open

Customer review rating 4.1/5

Richard Couples - 10/06/2019 AccorHotels certified review

We had a nice stay with you but were disappointed that we picked your hotel due to the pool and although we stayed at the start of June the pool was not open as the chlorine levels were too high. The breakfast and your restaurant were good but if we knew the pool was going to be closed we would have stayed somewhere else which wouldn’t have been as expensive.

Great view, inconvenient location

Customer review rating 4.1/5

Tim Families - 03/06/2019 AccorHotels certified review

Beautiful hotel, good staff, clean and comfortable. The breakfast was ridiculously expensive and poor quality. Why don’t you offer coffee and bread like every other hotel? We resented being forced to accept a super expensive Buffett that we didn’t want.

Amazing location on top of a hill.

Customer review rating 4.1/5

Robert D. Solo - 03/06/2019 AccorHotels certified review

All good, the room was good, even though it was an internal room with no view which is what I had paid for. Breakfast was good with the amazing view. Bar service was a bit indiscriminate at night.

Relaxed atmosphere

Customer review rating 4.1/5

Kevin E. Couples - 30/05/2019 AccorHotels certified review

The hotel is clean and smart with very professional staff. The views from the hotel are great. Breakfast is excellent and the rooms very good. Parking at the hotel is easy and free.

GREAT VIEW BUT THATS IT

Customer review rating 4.1/5

Keith F. Couples - 28/05/2019 AccorHotels certified review

Our stay was not particularly pleasant as when we first arrived at the hotel we were told our room was not ready and to come back. Not a very nice welcome! When we did come back and check in we were given a room which was supposed to be a privilege room but we found it very small and was on the 1st floor so a lot of the view was blocked by a roof that stretched out from the building. There was no kettle to make a cup of tea nor was there any tea at all. I was a gold member and actually by the time I got to San Sebastion I was a platinum member, this however didn't make any difference whether you knew or not. We were given a welcome drink and that was just the basic wine or beer. The breakfast wasn't a good experience either, the service was bad and the hot food was not hot at all...on our last morning we weren't even offered tea or coffee and had to ask one of the staff who seemed busy doing not much. The atmosphere is very cold and apart from the wonderful view from the beautiful lobby area that's all that is good about this hotel. Not impressed at all.

Disappointed

Customer review rating 4.1/5

Deborah T. Couples - 24/05/2019 AccorHotels certified review

I have contacted you via your website twice & had no response except the standard email that you are looking on to it?!

It's a good stay.

Customer review rating 4.1/5

David W. Couples - 18/05/2019 AccorHotels certified review

Everything was as expected, except the room we got was smaller.

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure San Sebastián Monte Igueldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful hotel in a stunning setting

Customer review rating 4.1/5

Dan Couples - 17/05/2019 AccorHotels certified review

The setting exceeded our expectations, the staff were friendly, the breakfast was excellent.

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure San Sebastián Monte Igueldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

On top of the Mountain

Customer review rating 4.1/5

V. J. Couples - 16/05/2019 AccorHotels certified review

Very stylish hotel in a top location. Most rooms have a balcony and a spectacular view. The walls are very thin and you can hear your neighbour breathing. The menu of the restaurant is very high class. I wish that the Barmenu was more mainstream. Keep it simple but smart.

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure San Sebastián Monte Igueldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing room balcony views of the bay, wonderful lobby/bar, great service, clean & accommodating!

Customer review rating 4.1/5

Anonymous Couples - 16/05/2019 AccorHotels certified review

The location overlooking San Sebastian and the ocean can't be beat! The lobby and bar offered a great atmosphere with ocean views and wonderful service. Our room with a balcony was clean, quiet and comfortable. The prices are really reasonable and parking is plentiful too. Will definitely stay here again when next in San Sebastian!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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