Mercure Nantes Centre Grand Hotel Hotel 4 stars

TripAdvisor rating 4.0/5 996 reviews
Mercure Nantes Centre Grand Hotel Hotel
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Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • Easywork space, an ideal workspace for meetings for up to 8 people

  • Bar and food service in the cozy setting of the 4.44 restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 14.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Hairdressing salon
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic
Accès GPS Zone Pietonne :
N 47°12'48.91" W 1°33'24.19"
44000
nantes
france

Tel: +33251821000

Fax: (+33)2/51821010

Contact email

Check-in from 14h00

Check out up to 12h00

  • NANTES :   ALL COMMERCE

  • NANTES :   ALL Commerce

  • By plane

    NANTES ATLANTIQUE At 10.08km / 6.26 miles

  • By helicopter

    NANTES ATLANTIQUE At 15km / 9.38 miles

  • By car

    NANTES CENTRE At 10km / 6.25 miles

  • By train

    NANTES At 1km / 0.63 miles

GPS :47.214005, -1.557058

Currently, close to our hotel

Rock! A Nantes story, exhibition

From 24/02/2018 to 10/11/2019

At 594 m

Quinzaine Photographique de Nantes

From 13/09/2019 to 13/10/2019

At 950 m

Les Rendez-vous de l'Erdre

From 26/08/2019 to 01/09/2019

At 1.8 km

Estuary, from Nantes to Saint-Nazaire, walk

From 01/01/2019 to 31/12/2019

At 1.9 km

Our accommodations

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms. Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Privilege Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 31
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room with twin beds

  • Max. number of persons: ‌3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite designed by artist Elsa Tomkowiak with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

RESTAURANT 4.44

Type of cuisine: French

Dine in an intimate and cozy setting offering market dishes. Take advantage of our offer of the day and enjoy a starter and main course from EUR 14. Or if you're in a hurry, try our selection of snacks or fall in love with our traditional Club Sandwich.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

4.44

Photo non contractuelle / Strictly non binding

Cozy, warm, intimate and comfortable, 4.44 is pure bliss. Curl up together in front of the impressive fireplace or take a table and enjoy snacks, cocktails or gourmet wines while listening to great music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 205 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,364 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

996 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Interesting room , good service

Customer review rating 4.4/5

Laurence R. Couples - 10/06/2019 AccorHotels certified review

Enjoyable in a good position in the city. Extractor fan did not work in the bathroom. Barstaff very friendly and reception very helpful.

Very good accomodation!

Customer review rating 4.4/5

Ionut Business - 03/06/2019 AccorHotels certified review

Stay was very pleasant. Wonderful staff. Very good hotel

Okay but air con not good enough

Customer review rating 4.4/5

Benjamin W. Business - 30/05/2019 AccorHotels certified review

Breakfast good , bed comfortable air con in room inefficient

Good service

Customer review rating 4.4/5

Anders B. L. Couples - 28/05/2019 AccorHotels certified review

Nice staff, nice room, even if it was rather small. Breakfast buffet fine.

Nice location.

Customer review rating 4.4/5

Elina Families - 27/05/2019 AccorHotels certified review

There were no vegetables at breakfast at all. The toilet in our sweet were old, small, like at poor hostel not a good hotel. Only center light at the sofa room, no light for reading. Our room was prepared before 14:00 wich was great.

Parfait

Customer review rating 4.4/5

Anonymous Business - 22/05/2019 AccorHotels certified review

It was short stay, all good with big room, clean and bed confortable, only room view was poor.

Dear Danian W., We very much appreciate your comment regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We took good note of your remark concerning the view from your room. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

This is how a 5 star hotel should look like

Customer review rating 4.4/5

E.a. Families - 14/05/2019 AccorHotels certified review

It was very nice

Dear Eli A., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Very Good e.

Customer review rating 4.4/5

Good E. Business - 12/05/2019 AccorHotels certified review

I've been just one night at your hotel. The customer service provided by all the staff has been really appreciated. The room was comfortable and clean. Just two suggestions to improve the overall service: please remove the moquette from the floor and air in the room was too dry.

Dear Daniele M., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. We took good note of your two improvements and we thank you for that. Thank you again for sharing your e., and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

A little bit disappointing

Customer review rating 4.4/5

Lena Couples - 11/05/2019 AccorHotels certified review

Very noisy. A room was near elevator-it was really disturbing. We could hear everything-steps, neighbours, steps.There was no noise isolation wals or doors. Room's design was very poor -furniture, colors-there was no feeling tgat it's 4 stars hotel.

Dear Lena S., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback concerning the noise of the elevator and the design of the room has been shared with the all team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager

Nice hotel right in the center

Customer review rating 4.4/5

Anonymous Families - 28/04/2019 AccorHotels certified review

Nice hotel, well located. Comfortable rooms with small bathroom but overall a nice stay. Hotel is conveniently located inside the center.

Easy and comfortable

TripAdvisor rating 4.0/5

Journey814646 Business - 27/04/2019 TripAdvisor review

Friendly staff in a centrally located hotel with fresh and nice rooms. Breakfast is more than sufficient. Check in was fast and efficient. If you come by car, the hotel is in a somewhat closed area but just steps away from a parking place and also the hotel gives you easy access for loading and unloading luggage etc.

Dear Guest, A warm thank you for your positive feedback. We are delighted to read that you enjoyed our facilities, location and staff ! It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hotel. Sincerely, Laurent STROZYK, General Manager
Customer review rating 4.4/5

Doron C. Couples - 26/04/2019 AccorHotels certified review

my name is doron and i am israely ,not russian.....the room, breakfest ,the team and the location- all perfact....

Lovely location

Customer review rating 4.4/5

Caroline A. S. Families - 22/04/2019 AccorHotels certified review

Room was spacious and clean. Staff friendly.

Dear Caroline A., A warm thank you for taking the time to share your experience following your stay at the Mercure Nantes Centre Grand Hotel. We are pleased to receive your compliments concerning the quality of our staff and facilities, and we hope to have the pleasure to host you again very soon ! Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00
Customer review rating 4.4/5

Anonymous Business - 13/04/2019 AccorHotels certified review

Great experience while staying there: But when I came back home, I saw that my credit card had been cherged twice for the room: once in November when I booked it and once after my stay. I called the reception desk and they apologized and sent me my money back (310€), via my credit card.

Dear Gregory B., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. We are very sorry for the double charging, rest assured that the appropriate measures has been taken to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Charged over €500 which are not our charges

Customer review rating 4.4/5

Annie Friends - 27/03/2019 AccorHotels certified review

Hotel lovely.good location. Kettle didn't work in room 212.smell of smoke in 201.air con didn't work in 212.

Dear Annie M., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations. We express our sincerest apologies for the kettle and the air-conditioning in the 212. No hidden charges has been applied, when you arrived we did a pre-authorisation, as the accorhotels group requests, and it is closed as the real amount of the invoice. We charged 500 € (35 € per person, number of rooms and number of nights), we are really sorry if nobody correctly explained you. The pre-athorisation has been closed at 12 o'clock the 25th of March. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

a very good experience

Customer review rating 4.4/5

D B. Couples - 21/03/2019 AccorHotels certified review

great location, friendly staff, pleasant room

Dear David B., We are delighted to read that you enjoyed our facilities, location and staff ! Thank you for choosing the Mercure Nantes Center Grand Hotel and see you soon! Best regards, Laurent STROZYK General Manager

Very happy with my stay

Customer review rating 4.4/5

Aj Business - 11/03/2019 AccorHotels certified review

Great service, nice clean and quiet room, excellent breakfast and really good location.?

Dear Andrija J., Thank you very much for you comment following you stay at the Mercure Nantes Centre Grand Hotel. We are delighted to read that you enjoyed our rooms, breakfast and location. We hope to have the pleasure to welcome you again soon. Sincerely, Laurent STROZYK General Manager

Pleasant

Customer review rating 4.4/5

Anonymous Couples - 11/03/2019 AccorHotels certified review

Pleasant, after the initial difficulty trying to access the car park.

Dear Robert G., A warm thank you for taking the time to share your experience following your stay at the Mercure Nantes Centre Grand Hotel. We understand that our carpark is difficult to access because of the semi pedestrian area. That's why our Front desk team is available 24/7 to guide per phone. We hope to have the pleasure to host you again very soon ! Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Mercure Nantes Central

Customer review rating 4.4/5

Dave Business - 10/03/2019 AccorHotels certified review

Somehow I managed to swing an upgrade to one of the suites, so it was a very nice stay. Nespresso machine in the room, and a fridge to keep the things I bought at Monoprix cold. The team was very nice, and allowed me to practice my French at check in and check out... The gym is good, but small, and requires your key card to keep the lights on. Breakfast was great, and the breakfast room wasn’t crowded at 7am (first day) or 8am (second day). Highly recommended.

Dear David F Mr F., Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed our facilities and the Suite. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel and help you to improve your French ! Laurent STROZYK General Manager Tél 02 51 82 10 00

Very relaxing

Customer review rating 4.4/5

Tpj Business - 10/03/2019 AccorHotels certified review

Quiet comfortable room and very helpful staff. Good location.

Dear Anthony J., We are pleased to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel, especially the localisation of the hotel and the quietness of the room. It will be a real pleasure to host you again soon. Sincerely, Laurent STROZYK General Manager
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