Hotel - Mercure Nantes Centre Grand Hôtel
Mercure Hotel Mercure Hotel

Mercure Nantes Centre Grand Hôtel

4.0/5 954 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 14  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms.Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

  • 162 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Radio in bathroom
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,928 reviews

Our guest reviews for Mercure Nantes Centre Grand Hôtel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 954 reviews
Anonymous Business - 14/02/2019 AccorHotels certified review
« Very noisy »

Night not comfortable Very noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabine P., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Mick H. Business - 08/02/2019 AccorHotels certified review
« The time I had was great. »

Clean, tidy and the staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Micheal H., A warm thank you for your comment following your stay at the Mercure Nantes Centre Grand Hôtel ! We are delighted to discover that the quality of our services has been up to your expectations. All your compliments will be passed on to the team. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Sean Business - 08/02/2019 AccorHotels certified review
« Odd! »

The hotel communal areas are all very nice, and the location is perfect. I was given a complementary upgrade which is always nice, however the room I was given (342) has been decorated by a local artist, in what I can only describe as a hallucinating neon rave style, from floor and across the ceiling. It certainly was not a relaxing room to be in. Having "googled" the artist, I can see that all of her works of art are similar, and would look great as a picture on the wall, as a feature point, but certainly not covering every wall and ceiling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean Mr M., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations. We know that our artist room is special and we thought that you would enjoyed this unique experience. We understand your remarks and can only express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Anonymous Business - 03/02/2019 AccorHotels certified review
« Comfort and service »

Nice rooms, good food and very service oriented staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benthe K., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Stephen B. Business - 01/02/2019 AccorHotels certified review
« First stay »

Hotel in clean & comfortable. It was surprisingly quiet despite the construction on the roads outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen b., A warm thank you for your comment following your stay at the Mercure Nantes Centre Grand Hôtel ! We are delighted to read that you enjoyed your experience. We hope to have the pleasure to host you again soon. Laurent STROZYK General Manager Tél 02 51 82 10 00

Steven H. Business - 26/01/2019 AccorHotels certified review
« Good stay in Nantes »

Good stay in Nantes. Nice team Nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven E H., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

M S. Business - 24/01/2019 AccorHotels certified review
« Bussiness travelling to Nantes »

Confortable and short

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Manuel S. Diaz, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Nantes Centre Grand Hôtel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Laurent STROZYK General Manager Tél 02 51 82 10 00

Cmc Business - 20/01/2019 AccorHotels certified review
« Room opposite elevator very noisy, so little sleep »

Too noisy as elevator makes too much noise when arriving on each floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Callum C., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem of the noise of the elevator and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

William A. Friends - 13/01/2019 AccorHotels certified review
« William A. »

Well placed in the Center of Nantes

Our hotel has responded to the review
Our hotel has responded to the review

Dear William A., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Nushad M. Business - 10/01/2019 AccorHotels certified review
« Amazing »

Comfortable room, comfortable pillows. Loved it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nushad M., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Anonymous Couples - 08/01/2019 AccorHotels certified review
« Interesting »

Best shower of all the hotels stayed sat during our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Morag Leora J., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

George M. Couples - 04/01/2019 AccorHotels certified review
« Great room, poor service »

Check in experience was quite poor I would say. The receptionist spoke broken English and somehow he managed telling me that I have to pay a deposit almost same amount as the staying. He was not able to explain properly why I had to pay for it. Rooms were clean and tidy. Iron was missing from my room and water was not being provided every day.

Je… Couples - 18/12/2018 AccorHotels certified review
« Great. »

We always like staying in this hotel. Rooms good and staff nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer m., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Cam Business - 13/12/2018 AccorHotels certified review
« Nice hotel ... but ... »

... I still miss the bill, that was supposed to be sent per e-mail !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Camille k., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry for the missing bill, we send you it today by e-mail ! Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Anonymous Friends - 26/11/2018 AccorHotels certified review
« Satisfactory. »

All staff very attentive, hotel clean, room ok, breakfast ok, bar closed early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin M., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We took good note of your remark concerning the schedule of the bar. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Anonymous Business - 21/11/2018 AccorHotels certified review
« Easy stay in Nantes »

Easy to stay in Mercure in Nantes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel H., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Anonymous Business - 17/11/2018 AccorHotels certified review
« excellent »

smooth

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Michel O., We very much appreciate your asnwers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Melissa W. Business - 17/11/2018 AccorHotels certified review
« very central hotel. »

The rooms were clean and tidy. Staff were attentive. Hotel is very central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa Ann W., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Robert V. B. Business - 15/11/2018 AccorHotels certified review

Rooms are clean and OK. Breakfast is OK. I think the the price is far too high. The evening before I spent in Paris in the Pavillon des Lettres and paid only 239 breakfast for 2 included for an hotel with a much higher level of experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert van B., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. We thank you for your compliments concerning the room and the breakfast. We apply the pricing policy of yield management. Our rates fluctuate according to the days and the affluence, that's why sometimes the price of our rooms are higher than in Paris. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

B. Couples - 12/11/2018 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur B., Nous vous remercions pour vos réponses suite à votre séjour au Mercure Nantes Centre Grand Hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher Monsieur, en l’expression de nos sentiments les meilleurs. Laurent STROZYK Directeur Général Tél 02 51 82 10 00

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