Hotel - Mercure Nantes Centre Grand Hôtel
Mercure Hotel Mercure Hotel

Mercure Nantes Centre Grand Hôtel

4.0/5 838 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 13  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms.Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

  • 162 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Radio in bathroom
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 3,959 reviews

Our guest reviews for Mercure Nantes Centre Grand Hôtel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 838 reviews
C. Business - 13/07/2018 AccorHotels certified review
« Good stay »

The room was clean and the bed comfortable. The breakfast was really nice but a bit expensive (25euros). Would be nice to have some cheaper options if people want smaller breakfast. However, everything I tasted was really good! The gym is open 24/7 which is amazing but there is no proper running machine, TV not working on the second day, no towels on the first day and no products and paper to clean the machine before and after you exercised on them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agathe Marie C., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. We have a smaller breakfast in the Bar Lounge called "Express & Co". It costs 7 €, we regret that nobody gave you this information. We took good note of your remarks concerning the fitness room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

David R. Couples - 09/07/2018 AccorHotels certified review
« Very central to city centre. »

Entry with a car through pedestrian area took much longer than we had hoped, once this was completed, the reception team were fantastic and all of the staff encountered were wonderful. The car park has restricted space, most especially with a cycle carrier on the rear of the car, thankfully there was a space just long enough, with less than half a metre protruding from the bay. The room was generally quiet, extremely well presented and appointed. Breakfast had a wide selection of choices, all of those my wife and myself had, were very good. Checking out was quick and simple, as was leaving the pedestrian, although it was a Sunday afternoon, so few people in the area. Will definitely use this hotel again, when either passing through Nantes or for a City Break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David R., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be ven more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Couples - 06/07/2018 TripAdvisor review
« Wonderful stay »

After one or two not so good Accor hotels during our recent visit to France, this was a revelation. Not only had the management at Nantes read the comments we had left but they took steps to make sure we were happy at their hotel. We received a delightful upgrade and had a detailed conversation with one of the management team about the reasons for our previous unhappiness, all of which was taken on board. Brilliant. The welcome was first class, from reception onwards. We shall certainly stay in Mercure Nantes again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, A warm thank you for your comment following your stay at the Mercure Nantes Centre Grand Hotel ! We are pleased to receive your compliments concerning the quality of our staff and facilities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure of making you feel welcome again in Nantes. Best regards, Laurent STROZYK, General Manager

Julie Friends - 03/07/2018 AccorHotels certified review
« Mrs »

Very nice hotel ideally located in the centre of town. However our experience would have been improved if on booking we had been asked if we were travelling by car, then been provided with the access code to enter the pedestrianised area. Or in fact been instructed to ring the hotel prior to arriving to obtain the code. Fortunately there were 4 of us travelling and so we managed to leave one of us with the car and proceed on foot to the hotel to ask how to bring the car to the car park. all in all we spent 40 minutes trying to establish this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart B., We thank you very much for your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback about our facilities. We are very sorry for what happened during your arrival. Normally the access plan with the code are sended by e-mail the day before your arrival. We sincerely regret and apologise if it has been forgotten. Please know that we already informed the staff so that this inconvenience don't happen again. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

A S. G. Couples - 02/07/2018 AccorHotels certified review
« Extremely central »

Our stay was very enjoyable, with a comfortable room and good selection for breakfast. We would stay here again, but for longer the next time. There is a lot to see in Nantes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer W., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Philip C. Business - 27/06/2018 AccorHotels certified review
« Excellent Hotel - Good Location »

This hotel is centrally located in Nantes - restaurants, bars and attractions all nearby. Rooms are very comfortable, breakfast is good, The staff are all pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip Mr C., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be ven more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

M Couples - 26/06/2018 AccorHotels certified review
« Not bad for a chain hotel »

Good location, friendly staff, access to hotel awkward didn’t have any meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike J., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Andyh Couples - 20/06/2018 AccorHotels certified review
« Excellent »

Great Hotel in a fantastic location. The romm (507) was great. Check in staff were very helpful. The only thing that could make the stay perfect would be China (as opposed to paper) cups and a teapot in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback We took good note of your remark concerning the paper cups in the room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Stefano D. Business - 18/06/2018 AccorHotels certified review
« The associate are extremly professional »

One night staying is to short to judge but, defenitly the surprise to be upgraded has been first positive point. Beside this I have to underline the very high professionalism of bartenders, very very high standard. Cocktails prapared with good products and Art. Few times I met this level. Reception's associated very friendly and professional. Merci and c u next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefano D., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Aba Business - 14/06/2018 AccorHotels certified review
« Great experience »

I really appreciated the friendly and efficient check-in and the surprise upgrade to a "privilege" room, which was well appointed, quiet, and comfortable. I will definitely return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ariane B., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Gert Business - 12/06/2018 AccorHotels certified review
« perfect stay »

a perfect stay in the city centre of Nantes, well located and nice hotel with very friendly and helpfull staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gert V., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Janis Couples - 10/06/2018 AccorHotels certified review

Comfortable good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janis K., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

T M. Couples - 07/06/2018 AccorHotels certified review
« The experience was positive. »

We had an enjoyable experience during our short stay. Staff were helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy M., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYKGeneral Manager Tél 02 51 82 10 00

Anonymous Business - 30/05/2018 AccorHotels certified review

Staff was extremely helpful when needed. They went above and beyond, and it was much appreciated. The beds however, are extremely uncomfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dacia F., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hotel. We thank you very much for your compliments concerning the team. We are truly sorry to read that you didn’t enjoy the comfort of the beds, and we express our most sincere apologies for that inconvenience. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Laurent STROZYK, General Manager

John H. Business - 22/05/2018 AccorHotels certified review
« Very pleasant »

No problems, nice room, accomodating staff, nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F Jr Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK Directeur Général / General Manager Tél 02 51 82 10 00

Doug Friends - 16/05/2018 AccorHotels certified review
« Another excellent stay at Hotel Mercure Nantes Centre »

Visited in September 2017 with my wife, which was also a good experience. On arrival this time we were welcomed back and there was a small gift waiting for us in the room as a thank you for returning. Our friends in the three other rooms also received a welcome gift. Staff were again friendly and very efficient. We will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas M., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYKGeneral Manager Tél 02 51 82 10 00

Mark R. Business - 16/05/2018 AccorHotels certified review
« Excellent hotel in the centre of Nantes »

Stayed here for two days on business, hotel is situated in the heart of Nantes, room was clean, comfortable and the shower was excellent! Very happy with the service overall, would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark R., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Mike R. Couples - 06/05/2018 AccorHotels certified review
« Perfect hotel »

Everything from check in to check out was trouble free and made the short break a superb experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael R., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Gary F. Couples - 04/05/2018 AccorHotels certified review
« very comfortable, clean, well located , efficient hotel »

We enjoyed our stay in your hotel very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary F., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Lk Business - 03/05/2018 AccorHotels certified review

Great location very accommodating staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne K., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be aeven more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

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