Hotel - Mercure Nantes Centre Grand Hôtel
Mercure Hotel Mercure Hotel

Mercure Nantes Centre Grand Hôtel

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4.0/5 810 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms.Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

  • 162 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • Radio in bathroom
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,753 reviews

Our guest reviews for Mercure Nantes Centre Grand Hôtel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 810 reviews
AccorHotels certified review
Doug Friends - 16/05/2018
« Another excellent stay at Hotel Mercure Nantes Centre »

Visited in September 2017 with my wife, which was also a good experience. On arrival this time we were welcomed back and there was a small gift waiting for us in the room as a thank you for returning. Our friends in the three other rooms also received a welcome gift. Staff were again friendly and very efficient. We will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas M., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYKGeneral Manager Tél 02 51 82 10 00

AccorHotels certified review
Mark R. Business - 16/05/2018
« Excellent hotel in the centre of Nantes »

Stayed here for two days on business, hotel is situated in the heart of Nantes, room was clean, comfortable and the shower was excellent! Very happy with the service overall, would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark R., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Mike R. Couples - 06/05/2018
« Perfect hotel »

Everything from check in to check out was trouble free and made the short break a superb experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael R., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Gary F. Couples - 04/05/2018
« very comfortable, clean, well located , efficient hotel »

We enjoyed our stay in your hotel very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary F., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Lk Business - 03/05/2018

Great location very accommodating staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne K., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be aeven more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
M S. Friends - 03/05/2018
« Good location and premises »

Confortable andpleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margarida S., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Anonymous Friends - 02/05/2018
« Unhappy with front desk information! »

My only complaint was with information. We asked for a cab for 7:15 and the cab said he was told 7. He waited and charged us an extra 11 euros!! Also, we were ready at 7 but nobody at the desk let us know he was there. We were also told that the Oui bus stop was big where we could wait and get coffees etc. We got to the place and it was an outdoor bench only! Also no bathrooms which would have been appreciated before a 5 and a half hour bus ride. We got there over an hour earlier based on this info from your front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK Directeur Général / General Manager Tél 02 51 82 10 00

AccorHotels certified review
Anonymous Business - 02/05/2018
« Confortable »

Cobfortable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Jose Javier S., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Nantes Centre Grand Hôtel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Anonymous Friends - 02/05/2018
« Delightful, cozy hotel in great neighborhood »

The Jeanne dArc is a very clean, comfortable boutique hotel in a wonderful old quarter of Paris. The staff are helpful and friendly, the breakfast delicious. The hotel is surrounded by delicious restaurants, trendy shops And the metro is nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara C., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
G Friends - 29/04/2018
« Comfortable and easy »

A very nice experience, the bedroom was comfortable and offered everything I needed. Loved the shower, but would prefer to have the toilet with a wash hand basin in the same place. In the communal areas there was a slight odour of drains but not in the rooms. The breakfast facilities were extremely good and it was good to have a bar offering meals in the evening as I had been out all day and was tired. Overall I would recommend the hotel to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jones G., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Fred M. Couples - 29/04/2018

nice hotel, very well located, accommodating desk staff, answering many questions for two old travellers with very limited french. great breakfast options

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred m., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant then the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Alan W. Business - 26/04/2018
« Very good for business trip »

Very good for business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan W., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Terje Business - 26/04/2018
« Business »

Did only stay from late night to early morning, so I can`t tell much about the hotel except for a nightmare to find your way with a car. Not possible to drive this way, and not possible to drive that way. I would rather have booked another hotel if I knew how difficult it was to reach by car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terje O., Thank you for taking the time to share your experience on TripAdvisor after staying with us. Our location in the middle of the city center can be difficult to reach, that’s why we always send a map with the access to our clients one day before the arrival. We sincerely apologize if it was missed. Our front desk team is also at your disposal 24/7 to guide you to the hotel. We are very sorry to read that those inconveniences ruined your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Strozyk, General Manager

AccorHotels certified review
Anonymous Business - 16/04/2018
« Great location, amazing staff »

Room was excellent, staff were extremely helpful. The nice lobby and lounge were very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen W., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Paul B. Business - 12/04/2018
« Good experience »

I appreciate the lounge 4.44 and the meals they can propose (if you do not want to eat in center town).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Withheld Couples - 12/04/2018
« Very good, marred by the bed and noise. »

Wonderful staff, great room, super breakfast, bed had a plastic sheet which made us too hot and stopped us sleeping as did the noise from outside - especially on the Monday night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark N., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We took good note of your remarks concerning the plastic sheet and the noise in the street and sincerely apologize about this. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Maria Business - 07/04/2018
« Good place to stay »

I enjoyed the generous breakfast, flexibility of the staff, location, cleaning. I dislike the fact that was not warm enough in the room and the heather was almost not working (i informed the staff about it), the towels were having a funny fragrance. The rest was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra P., Thank you very much for your compliments and comments following your stay at the Mercure Nantes Centre Grand Hotel. We are pleased to read that you enjoyed our generous buffet, the quality of our staff, the location and the cleaning of our establishment. We took good note of your remarks concerning the air conditioning system and the fragrance of the towels and express our most sincere apologies for that inconvenience. We hope to have the pleasure of making you feel welcome again in Nantes. Best regards, Laurent STROZYK, General Manager

AccorHotels certified review
T M. Couples - 29/03/2018
« Nantes, what a suprising city. »

It was very pleasing , hotel and staff was a very good standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs TJH M., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

AccorHotels certified review
Anonymous Families - 05/03/2018

Personnel charmant

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur Martin, Nous vous remercions pour vos réponses suite à votre séjour au Mercure Nantes Centre Grand Hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher Monsieur, en l’expression de nos sentiments les meilleurs. Laurent STROZYK Directeur Général Tél 02 51 82 10 00

AccorHotels certified review
Pablo C. Families - 04/03/2018
« Regular »

El personal amable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pablo Carrallo de la Fuente, Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

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