Mercure Nantes Centre Grand Hotel Hotel 4 stars

TripAdvisor rating 4.0/5 1,058 reviews
Mercure Nantes Centre Grand Hotel Hotel
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Room 1

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  • I can take advantage of the Members' rate

Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • Easywork space, an ideal workspace for meetings for up to 8 people

  • Bar and food service in the cozy setting of the 4.44 restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Hairdressing salon
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic
Accès GPS Zone Pietonne :
N 47°12'48.91" W 1°33'24.19"
44000
nantes
france

Tel: +33251821000

Fax: (+33)2/51821010

Contact email

Check-in from 14h00

Check out up to 12h00

  • NANTES :   ALL COMMERCE

  • NANTES :   ALL Commerce

  • By plane

    NANTES ATLANTIQUE At 10.08km / 6.26 miles

  • By helicopter

    NANTES ATLANTIQUE At 15km / 9.38 miles

  • By car

    NANTES CENTRE At 10km / 6.25 miles

  • By train

    NANTES At 1km / 0.63 miles

GPS :47.214005, -1.557058

Our accommodations

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms. Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Privilege Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 31
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room with twin beds

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Suite designed by artist Elsa Tomkowiak with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

RESTAURANT 4.44

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Dine in an intimate and cozy setting offering market dishes. Take advantage of our offer of the day and enjoy a starter and main course from EUR 14. Or if you're in a hurry, try our selection of snacks or fall in love with our traditional Club Sandwich.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

4.44

Photo non contractuelle / Strictly non binding

Cozy, warm, intimate and comfortable, 4.44 is pure bliss. Curl up together in front of the impressive fireplace or take a table and enjoy snacks, cocktails or gourmet wines while listening to great music.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 205

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,039 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,058 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A nice stay

Customer review rating 4.4/5

Steven H. Business - 13/11/2019 Confirmed reviews AccorHotels

A nice stay in a very well situated location in Nantes. Professional welcome and full of attention

Dear Steven H., We very much appreciate your compliments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Excellent

Customer review rating 4.4/5

Alison Families - 06/11/2019 Confirmed reviews AccorHotels

Had a great stay, room very clean, staff very helpful and friendly. Enjoyed breakfast in the room and the bar was a very comfortable place for drinks.

Dear Alison c., A warm thank you for your comment, my teams and I are pleased to receive your all your compliments ! We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel. It will be a real pleasure to host you again and to make you feel welcome after a walk in the historical center of Nantes. We hope to welcoming you soon ! Best Regards, Laurent STROZYK General Manager

Good overnight stay enroute for Portugal

Customer review rating 4.4/5

Elaine W. Couples - 04/11/2019 Confirmed reviews AccorHotels

This was our first stay as an Accor Hotels club member. When we mentioned this we were upgraded to a Privilege room, which we much appreciated. The room was spacious and comfortable with very comfortable bed and pillows. We enjoyed the breakfast at the hotel and were very appreciative of the restaurant tips we were given as we wanted to experience a little of Nantes by having dinner out in the old town.

Dear Elaine W., We are pleased to read your comment and we thank you for it. We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel : our central location, breakfast, room and facilities. We will make sure to transmit your compliments to all the team ! We hope to have the pleasure to make you fell welcome again. Sincerely, Laurent STROZYK, General Manager

Nice stay

Customer review rating 4.4/5

Sylvia Families - 03/11/2019 Confirmed reviews AccorHotels

Nice room a bit small but comfy

Dear Sylvia B., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Miss

Customer review rating 4.4/5

Julija G. Couples - 03/11/2019 Confirmed reviews AccorHotels

Stay was good, but my bank is still holding the money taken as a pre-authorisation (deposit) I just don’t like my money being taken away for so long, I would like to get my money back sooner. Kind Regards, Julija G.

Colourful and comfortable suite

Customer review rating 4.4/5

Anthony Couples - 31/10/2019 Confirmed reviews AccorHotels

Upgraded, thankfully, to a specially decorated suite ... which was very comfortable despite a very small bathroom, out of keeping with the size of the suite. The highly coloured decorative scheme [bright orange/red] was rather too bright but I appreciated the overall grid pattern that embraced the ceiling as well as the walls. The hotel staff were all very helpful.

Dear Guest, We are pleased to read that you enjoyed your stay in our special artist Suite and our staff. We took good note of your remarks concerning the room and the size of the bathroom. Thank you for your feedback, we hope to have the pleasure to host you again at the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

Comfortable and colourful suite

TripAdvisor rating 4.0/5

agw1944 Couples - 31/10/2019 TripAdvisor review

Upgraded, thankfully, to a highly decorated suite ... which was comfortable despite a very small bathroom, out of keeping with the e size of the suite. The decorative scheme [orange/red] was rather too bright but I appreciated the overall grid pattern, which embraced the ceiling as well as the walls. The hotel staff were all verty helpful.

Dear Guest, We are pleased to read that you enjoyed your stay in our special artist Suite and our staff. We took good note of your remarks concerning the room and the size of the bathroom. Thank you for your feedback, we hope to have the pleasure to host you again at the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

litterally a nightmare

Customer review rating 4.4/5

Anonymous Couples - 23/10/2019 Confirmed reviews AccorHotels

the suite we booked had an awful smell. we complained 3 times and the person who finally came to the room said that the terrible smell came from the plastic carpet on the floor. we did not sleep all night and felt like being poisoned for many hours. it is a scandal to have in a hotel such a room. in addition, the toilet was so small (in a 2 room suite) that we could not close the door. to be fair , the staff at the reception was nice.

Business Trip

Customer review rating 4.4/5

Derek Business - 21/10/2019 Confirmed reviews AccorHotels

Stayed here for work. The room was always clean and I appreciate the complimentary water in the fridge

Top

Customer review rating 4.4/5

Anonymous Business - 19/10/2019 Confirmed reviews AccorHotels

Tip

Chère Madame L., Nous vous remercions pour vos réponses suite à votre séjour au Mercure Nantes Centre Grand Hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, chère Madame, en l’expression de nos sentiments les meilleurs. Laurent STROZYK Directeur Général Tél 02 51 82 10 00

Nice Lobby but avarage rooms

Customer review rating 4.4/5

Peter Business - 18/10/2019 Confirmed reviews AccorHotels

The lobby was great but the rooms are small with bad views.

Dear Peter F., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We took good note of your remark concerning the size and the view of the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Great location but not the best stay

Customer review rating 4.4/5

Marlene Families - 16/10/2019 Confirmed reviews AccorHotels

Didn’t sleep well as bed was not particularly comfortable and room make up service was sloppy. A bit shoivked to find our final bill was considerably more than we signed up for but helpful reception staff clarified and amended charges for breakfast and parking were added automatically although not taken.

Dear Marlene W., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre - Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We transmitted your remarks to the concerned services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager

A lovely stay

Customer review rating 4.4/5

Anonymous Couples - 15/10/2019 Confirmed reviews AccorHotels

Location excellent. Facilities and services at hotel excellent. Staff friendly and helpful

Dear Hubertus B., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager
Customer review rating 4.4/5

K. C. Couples - 08/10/2019 Confirmed reviews AccorHotels

Everything was perfect about the hotel. Can't think of anything to complain about. The location is perfect, parking structure was easy, and close to the tram in case there is no car. Very nice and helpful staff. Overall, will come back when we return to Nantes.

Dear C. K., A warm thank you for your comment, my teams and I are pleased to receive your all your compliments ! We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel. It will be a real pleasure to host you again and to make you feel welcome after a walk in the historical center of Nantes. We hope to welcoming you soon ! Best Regards, Laurent STROZYK General Manager

not really satisfied

Customer review rating 4.4/5

Anonymous Business - 07/10/2019 Confirmed reviews AccorHotels

Very small room and bathroom, hotel lobby and collective spaces outdated.

Dear Mr T., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We took good note of all your remarks and will improve the quality of our service. We are looking forward to welcoming you again at Mercure. Sincerely, Laurent STROZYK General Manager

Poor would not recommend

Customer review rating 4.4/5

S S. Business - 04/10/2019 Confirmed reviews AccorHotels

Room was small but service was bad

Dear Sarim S., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Laurent STROZYK General Manager

Great location and really helpful, welcoming staff, very comfortable room

Customer review rating 4.4/5

John H. Couples - 02/10/2019 Confirmed reviews AccorHotels

Great location, with underground secure car park, very comfortable room and very helpful, welcoming efficient staff. Check in with Frederick was really good, so very helpful and efficient.

Dear Mr H., A warm thank you for your positive feedback. We are delighted to read that you enjoyed our facilities, location and staff ! We have transmitted your compliments to Frédéric ! It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hotel. Sincerely, Laurent STROZYK, General Manager

Perfect location, rooms are minimal for a 4star hotel, very friendly and helpful staff

Customer review rating 4.4/5

Eh Couples - 02/10/2019 Confirmed reviews AccorHotels

Perfect location, rooms are minimal for a 4star hotel, very friendly and helpful staff, breakfast room too crowded

Dear Eugen H., Thank you for taking the time to share your experience after your stay in Nantes. We are sorry to read that our establishment did not meet your expectations. Please accept our apology for any inconvenience. We took good note of your remarks and will improve the quality of our services. It would be a pleasure to welcome you again in the Mercure Nantes Centre Grand Hotel. Best regards, Laurent STROZYK, General Manager

Insuficiente

Customer review rating 4.4/5

Bb Business - 26/09/2019 Confirmed reviews AccorHotels

Secador roto. Sin asistencia suficiente por recepcion para pedir un taxi.

Estimado Sr M., Hemos recibido su escrito y ante todo queremos agradecerle que nos haya hecho partícipes de sus comentarios sobre su estancia en el Mercure Nantes Centre Grand Hôtel. Lamentamos los hechos que nos describe y le transmitimos nuestras más sinceras disculpas. Hemos transmitido de inmediato sus comentarios al Director del hotel quien ha tratado este tema en reunión de trabajo con su equipo y todas las medidas han sido inmediatamente puestas en marcha para evitar que hechos como el que nos describe se vuelvan a producir. Esperamos poder seguir contando con su confianza y que nos brinde la oportunidad de ofrecerle de nuevo nuestros servicios. A la espera de darle la bienvenida de nuevo en un hotel Mercure, aprovechamos la oportunidad para saludarle atentamente. Laurent STROZYK General Manager Tél 02 51 82 10 00

Very Good location but.....

Customer review rating 4.4/5

Eric G. F. N. J. U. Couples - 24/09/2019 Confirmed reviews AccorHotels

Well located moderately priced hotel, but difficult to get to even with GPS. Room quite small. Breakfast very good. Nice staff.

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