Hotel - Mercure Nantes Centre Grand Hotel Hotel
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Mercure Hotel

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic  Accès GPS Zone Pietonne :  N 47°12'48.91" W 1°33'24.19" 
44000  NANTES
FRANCE

695 reviews
TripAdvisor Rating Based on 695 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • OLD English (do not use)
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon

Leisure and activities

  • Babysitting on request

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
See all services

Hotel location

Our rooms

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms.Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

  • 162 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Radio in bathroom
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 695 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
PARISIANSPANISH Family - 03/11/2016
« Very good trip to Nantes »

This was a family trip. We spent 2 nights. The hotel looks great, modern and stylish. We got the privilege rooms, one of them upgraded and they were excellent. The only minor part could be that bathroom is too small and it is difficult to close the door when you are in. For the rest it was comfortable, well soundproofed and stylish. The breakfast was lavish and the staff very friendly. We will come back.

TripAdvisor review
Couples - 02/11/2016
« Great location »

The location of the hotel was very convenient, with all the key sights we wanted to visit with in easy walking distance. Access to hotel by car a little adventure, as the traffic arrangements in Nantes are "exciting" to say the least! Hotel staff were excellent and reception were first class at helping us find our bearings. Very friendly. As with many hotels in centres of cities, there can be some late night noise, but this was limited.

TripAdvisor review
Brendon D Couples - 22/09/2016
« Nantes »

We have visited Nantes before but never stayed. The hotel is absolutely superb and the staff could not be more helpful, particularly Mr Frederic who helped us with the method of entering & exiting the pedestrianised street with its code operated bollards, and gave us plenty of ideas as to where to visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendon, Thank you very much for your enthusiastic feedback after staying at the Mercure Nantes Centre Grand Hotel. Your remarks will be shared with Frédéric and the rest of the team. It would be a great pleasure to welcome you in Nantes again and give you advice on new ideas of places to visit. Best Regards, Laurent Strozyk, Directeur / General Manager

TripAdvisor review
Couples - 01/08/2016
« Quick Trip »

Service was great and staff excellent especially Elodie on Reception who made everything easy with a smile! Location is spot on to visit Nante centre and the car park is secure so once parked everything is a short walk away

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, The whole team is pleased to read your comment for which we thank you. We hope to have the pleasure of welcoming you again in the Mercure Nantes Centre Grand Hotel to continue discovering the wonders of Nantes. Laurent Strozyk, Directeur / General Manager

TripAdvisor review
Family - 27/07/2016
« Mercure at its worse »

Definitely not up to Mercure standard. The parking is a real joke. Almost entertaining, seems the architect was drunk. Room feels like a cheap spaceship. Crap amenities. Personnel doesnt care. Restaurant is tiny.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor. We are sorry to read that you were not satisfied by our services. Please accept our apologies. We hope to have to welcome you again in Nantes with a better Mercure experience. Best Regards, Laurent Strozyk Directeur / General Manager

TripAdvisor review
Couples - 26/07/2016
« Nantes Mercure Grand »

Excellent service & location. Quiet with good breakfast . Great pedestrian-friendly and people-orientated city. We intended to stay in Nantes for 3 days but extended to 10 days at the Mercure. Tram system is remarkably good. Lots of lessons for Australian cities such as Wollongong

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for taking the time to share your comment on TripAdvisor. We are very pleased to read that you had such a nice stay in the Mercure Nantes Centre Grand Hotel and that our city inspires you. We are hoping to have the pleasure of welcoming you again for 3 or 10 days in Nantes. Best Regards, Laurent Strozyk Directeur / General Manager

TripAdvisor review
48mal Family - 02/09/2015
« Nantes experience »

Great location,welcoming staff and ambience. Rooms were of good standard if a bit on the small size. Excellent breakfast and good lounge facilities. Would return again to this hotel Great city to visit

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments about your stay in my hotel. It's a pleasure that you spend a very nice time with us. Sincerely Laurent STROZYK General Manager

TripAdvisor review
Couples - 24/08/2015
« City Break »

Great location in Nantes centre with a good choice of restaurants and bars nearby. Modern decor in room with all the usual amenities required. Excellent breakfast, good buffet selection plus the added bonus of a cooked breakfast (scrambled egg, sausage & bacon) which is not the norm for French hotels. I would certainly make a return visit to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We would like to thank you for staying at the Mercure Nantes Centre Grand Hôtel and sharing your comment on TripAdvisor. We are pleased to hear that you enjoyed your stay. Our aim is to offer a consistent product and service to each and every one of our guests. We appreciate your comments and we would like to assure you that they have been shared with our team. We look forward to welcome you back to our hotel for your next stay in Nantes. Sincerly, Laurent STROZYK, Genereral Manager

TripAdvisor review
Whizzie53 Couples - 21/08/2015
« Brilliant Hotel »

We only stayed here one night but the service room and facilities were excellent. Fredrich at reception was outstanding, he looked after our every need and was charming. If in Nantes again I would definitely stay here

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We would like to thank you for staying at the Mercure Nantes Centre Grand Hôtel and for sharing your comments on TripAdvisor. We are pleased to hear that you enjoyed your stay. Our aim is to offer a consistent product and service to each and every one of our guests. We appreciate your comments, and we would like to assure you that they have been shared with our team. We look forward to welcome you back to our hotel for your next stay in Nantes.

TripAdvisor review
Couples - 29/07/2015
« Fantastic city and great hotel. »

This hotel is very well situated with great airport access as well as buses, trains and trams and many different restaurants in lovely alleyways just a short stroll away. The breakfast is good and very leisurely. Some reception staff speak good English and one really helped us by booking a taxi for when we arrived in Quimperle afterwards. Our only small issue was the bar service in the afternoon, it was often difficult to find anyone to serve you or to get the bill form, to sign. All told we had a great few days and were really impressed with what the city had to offer - art, architecture, castle with free entry, riverside leisure development and for our stay, Bastille Day fireworks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We would like to thank you for staying at the Mercure Nantes Centre Grand Hôtel and sharing your comments on TripAdvisor. We are pleased to hear that you enjoyed your stay. However, we would like to apologize for the difficulties you had at our lounge bar and you would like to assure you that your comments have been shared with our team We look forward to welcome you back to our hotel for your next stay in Nantes. Sincerely, Laurent STROZYK, General Manager

TripAdvisor review
Katweazel Couples - 05/07/2015
« Nantes »

Overall the hotel is situated in a convenient location,the airport bus stops across the road from hotel.bit disappointed that the tea/coffee cups are cardboard and plastic cup in bathroom,not a standard for a 4 star hotel.but enjoyed the stay as rooms were adequate.and hotel clean,staff were pleasant and spoke English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We would like to thank you for staying at the Mercure Nantes Centre Grand Hôtel and sharing your comments on TripAdvisor. We are pleased to hear that you enjoyed your stay. Our aim is to offer a consistent product and service to each and every one of our guests. We appreciate your honesty, and we would like to assure you that your comments have been shared with our team to improve the quality of our services. We look forward to welcome you back to our hotel for your next stay in Nantes. Sincerely, Laurent STROZYK Directeur

TripAdvisor review
andreaparis64 Friends getaway - 19/11/2014
« Excellent stay in the centre of Nantes »

Perfectly located in the centre of Nantes, this Hotel is clean, quiet and offers a great value for money. Rooms are big enough and very well organised, with a large bathroom and a confortable shower. The breakfast is of good quality with fresh products and good pastries. To be recommended to discover Nantes

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir, Thank you very much for choosing the Mercure Nantes Grand hotel for your recent stay and for sharing your experience with the commununity. We are pleased to hear that you enjoyed your stay and I d like to thank you for mentionning it. I look forward to welcoming you back to our hotel for your next stay in Nantes. The Management team

TripAdvisor review
Patricia K Family - 30/08/2014
« So Good »

A gem of a hotel. Perfectly located for everything.We never walked for more than 20 minutes, yet got to all the sites! The chateau, jardin des plantes, cathedral, ile des machines, tour de bretagne..... Bouffay area, just across the main road, full of character, great bars and restaurants. Will definitely return :}

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for choosing our hotel and sharing your experience with us. We are glad you appreciated your stay. The team of the Mercure Nantes Centre Grand Hotel looks forward to welcoming you back for your next visit in Nantes.

TripAdvisor review
Tony G Couples - 25/08/2014
« Great Location! »

This hotel is brilliantly situated right in the centre of the city and only a hundred yards or so from the airport shuttle bus stop. There are lots of good restaurants and bars nearby. The rooms are clean and well appointed and the check in and out was very fast and efficient with friendly english speaking staff. The food at breakfast was excellent. Great coffee! Would definitely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First and foremost we would like to thank you for taking the time to write about your stay at Mercure Nantes Centre Grand Hôtel. We are gald you appreciated it and we would like to assure you that your comments have been shared with our team. We look forward to welcoming you back to our hotel for your next stay in Nantes. Best regards

TripAdvisor review
Anonymous Family - 20/08/2014
« Good City Centre Hotel »

The hotel is right in the middle of Nantes within easy walking distance of shopping/tourist attractions/restaurants. Vehicle access is through a pedestrianised area, so you needed to have the directions and access code to hand as you arrived. Hotel did not have a restaurant but plenty of restaurants close by. Definitely would stay again and recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for staying at the Mercure Nantes Centre Grand Hôtel and sharing your comments on TripAdvisor. We are pleased to hear that you enjoyed your stay. Our aim is to offer a consistent product and service to each and every one of our guests. We appreciate your honesty and we would like to assure you that your comments have been shared with our team to improve the quality of our services. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerely

TripAdvisor review
Katie L Couples - 16/07/2014
« Mercure Nantes centre »

trip advisor review said access by car a nightmare, we planned route in from ile de re, arrived sat pm , no gps just google mapped it, no probs, stopped at barrier, phoned hotel for access code, followed instructions and was really easy.check in slow, one girl only, got queue jumped twice.no lift from underground car park so if lots of bags unload before driving into carpark.Dont try the oysters in bar, not good at all! Not many gripes, worth a visit, specially the machines on ile de nante, elephant and rounabouts amazing.Hotel 9/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First and foremost, we would like to thank you for taking the time to write about your stay. We are pleased to hear that you enjoyed your trip. We regret only that you had to wait too long for your check-in. We would like to assure you that all your comments have been shared with our team. I look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerely,

TripAdvisor review
Francoisc384 Couples - 22/06/2014
« perect »

Second stay in 6 months. Really good option, I recommend to book the Junior suite not so expensive with high level comfort standard. Situation is great, quietness real. From reception to the bar : taking care is the priority. The lounge bar is definitely to target : lunch at 3pm or cocktail at 0.30am are possible with smile and for smokers, comfortable seats welcome you on the kind terrace with no cars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we would like to thank you for choosing our hotel and sharing your experience with us. We are glad you appreciated your stay. Our aim is to offer a consistent product and service to each and every one of our guests. We appreciate your honesty and we would like to assure you that your comments have been shared with our team to improve the quality of our services. Our new bar 4.44 is a cozy place, lounge style, where you can enjoy a drink and try our "grignotises". We also organize events such as piano-bar nights. The team of the Mercure Nantes Centre Grand Hotel looks forward to welcoming you back for your next visit in Nantes. Best regards

TripAdvisor review
regine a Couples - 01/06/2014
« not nice »

Reservation made via Internat. I've tried to extend the reservation for one night by phone...a real nightmare ...more than 30 minutes on the phone just to add a night! The first room received was awfall (under the airconditionnaing system on the roof top, very small window, window dirty etc!). Fortunately a nice woman at the reception put us in another room - Acceptable. Buut really why do you always received the worst room upon reservation ? This is a real Mercure attitude that should not exist!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First and foremost we would like to thank you for taking the time to write about your stay at Mercure Nantes Centre Grand Hotel. Your experience with our room attendant is more than surprising and we would like to assure you that your comments have been shared with our housekeeping team in order to ensure that this type of situation does not reoccur. Your experience is certainly not a reflection of the standards for which we strive every day and for which we have been recognized. We would like to apologize for the difficulties you had to reserve your room for one more night. We would like to assure you that your comments have been shared with our team. We look forward to welcoming you back to our hotel for your next stay in Nantes, Sincerely

TripAdvisor review
Bob9109 Couples - 18/03/2014
« Good central location »

Very clean and smart hotel with courteous and helpful staff. Only issue is access.you have to enter the centre ville using restricted road and then have the code to hand(get it from hotel for the month you are staying) to get the bollard lowered. Leaving was equally complicTed so be sure to get accurate directions from the reception...they could do with giving customers a small map. Otherwise enjoy your stay, we did!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, First, we would like to thank you for sharing your experience at the Mercure Nantes Centre Grand Hotel with other travellers. We appreciate it and we are glad you enjoyed most of your stay. We would like to apologize for the difficulties you had to access our hotel. Located at the heart of the city center, we have the perfect location. We are situated near the main attractions of Nantes as well as shops and restaurants. Don’t hesitate to call us (+332 51 82 10 00) to ask for directions to access the hotel. We will consider your idea of giving a small map to help our customers with the directions. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerely

TripAdvisor review
Anonymous Couples - 23/07/2013
« First Class Hotel »

The rooms are excellent and I must say the bathroom and shower are fabulous. The room layout is great with the standard of the bedding really good. The location is perfect and the staff couldn't have been more helpful. 5 star hotel at 3 star price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We were delighted to read your comments about our hotel and would like to thank you for sharing them on this website. Our aim is to offer a consistent product and service to each and every one of our guests. Your satisfaction is our best reward. Sincerely

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