Mercure Nantes Centre Grand Hotel Hotel 4 stars

TripAdvisor rating 4.0/5 1,032 reviews
Mercure Nantes Centre Grand Hotel Hotel
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Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • Easywork space, an ideal workspace for meetings for up to 8 people

  • Bar and food service in the cozy setting of the 4.44 restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Hairdressing salon
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic
Accès GPS Zone Pietonne :
N 47°12'48.91" W 1°33'24.19"
44000
nantes
france

Tel: +33251821000

Fax: (+33)2/51821010

Contact email

Check-in from 14h00

Check out up to 12h00

  • NANTES :   ALL COMMERCE

  • NANTES :   ALL Commerce

  • By plane

    NANTES ATLANTIQUE At 10.08km / 6.26 miles

  • By helicopter

    NANTES ATLANTIQUE At 15km / 9.38 miles

  • By car

    NANTES CENTRE At 10km / 6.25 miles

  • By train

    NANTES At 1km / 0.63 miles

GPS :47.214005, -1.557058

Our accommodations

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms. Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Privilege Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 31
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Classic Room with twin beds

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Suite designed by artist Elsa Tomkowiak with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Executive Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Our restaurants and bars

RESTAURANT 4.44

Type of cuisine: French

Dine in an intimate and cozy setting offering market dishes. Take advantage of our offer of the day and enjoy a starter and main course from EUR 14. Or if you're in a hurry, try our selection of snacks or fall in love with our traditional Club Sandwich.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

4.44

Photo non contractuelle / Strictly non binding

Cozy, warm, intimate and comfortable, 4.44 is pure bliss. Curl up together in front of the impressive fireplace or take a table and enjoy snacks, cocktails or gourmet wines while listening to great music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 205

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,754 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,032 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Wonderful hotel, nicely appointed in a very good location

Customer review rating 4.4/5

Bob M. Couples - 11/09/2019 AccorHotels review

Finding the hotel by car was a bit of a challenge for a Canadian traveler not used to sharing the road with street cars. However, once at the hotel we were pleasantly surprised with the wonderful reception and the lovely hotel. Quite chic and extremely good value. Reasonable parking.

Customer review rating 4.4/5

Anonymous Business - 06/09/2019 AccorHotels review

Front desk and staff were terrific

Dear Howard C., Thank you very much for your comment and notation! We hope to see you soon at Mercure Nantes Centre Grand Hotel! Best regards, Laurent STROZYK, General Manager

It was Okay

Customer review rating 4.4/5

Francis S. Couples - 04/09/2019 AccorHotels review

The hotel is in a very good location, the overall level of service was very good, the staff very friendly. The value for money was not great. The price of the room + breakfast was very expensive. The size of room as adequate but the bathroom was tiny and could not be used by two people at the same time. So it was a matter of making it work rather than having a very comfortable time. And at that price the bathroom should have been far larger and better. The bathroom towels provided were rather small and thin and given the bathroom configuration ie. no air, they could not dry during the night. I am a member of the Accord group and we like staying at Mercure Hotels for several reasons but on this occasion Mercure could and should have done much better. I look forward to hearing back from you on this. Best, Francis S.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We took good note of all your remarks and transfered it to the rights departments to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager

Great location for a brief visit

Customer review rating 4.4/5

Jo S. Families - 01/09/2019 AccorHotels review

Nice hotel and location right in the centre of Nantes. Good instructions for car park access.(restricted access and road works). Reception staff courteous and informative.

Dear Jo s., We are pleased to receive your comment following your stay at the Mercure Nantes Centre Grand Hotel. It will be a pleasure to welcome you again soon! Best regards, Laurent STROZYK, General Manager

Nantes centre

Customer review rating 4.4/5

Thomas Couples - 29/08/2019 AccorHotels review

Great location. Nice hotel. Good facilities including secure parking. Nice friendly staff. No complaints

Dear Thomas T., We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel ! We hope to have the pleasure of making you feel welcome again in Nantes. Sincerely, Laurent STROZYK General Manager

The place to be

Customer review rating 4.4/5

Pascal Business - 26/08/2019 AccorHotels review

Perfectly located and supported by a professional and kind staff, this hotel is perfect whatever you are in NANTES for business or leisure.

Dear Pascal G., Thank you for your feedback ! We are glad to read that you enjoy the quality of the staff and the central localisation of our hotel. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hotel. Best regards, Laurent STROZYK, General Manager

small rooms

Customer review rating 4.4/5

Dani Families - 13/08/2019 AccorHotels review

good service small rooms

Dear Mr c., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre - Grand Hôtel. We took good note of your remark concerning the size of your room. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager
Customer review rating 4.4/5

Karina G. Friends - 13/08/2019 AccorHotels review

Lovely hotel. Well located. Fabulous breakfast and extremely helpful staff. Highly recommend.

Dear Mrs G., Thank you very much for taking the time to share your comments after your stay. We are truly happy that you enjoyed our service ans especially the breakfast and staff! All your compliments will be passed on to the team. Thank you for choosing the Mercure Nantes Center Grand Hotel and see you soon! Sincerely, Laurent STROZYK, General Manager

Not a 4 star service

Customer review rating 4.4/5

Luis Families - 12/08/2019 AccorHotels review

Although the hotel is very well located and with typical Mercure standards, our experience was bad. One day we left the hotel at 10 for a tour and came back at 8pm. None of my two room had been made up. The unfortunate response from receptionist was that there was noone in the hotel who could do it at that time. After complaining for a unacceptable response she found someone who at least made the bed and changed the towels.

Fantastic room and really lovely helpful staff.

Customer review rating 4.4/5

Vanessa Families - 12/08/2019 AccorHotels review

A super hotel in great location to explore Nantes.

Dear Vanessa K., We are pleased to read your comment and we thank you for it. We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel : our central location, breakfast, room and facilities. I will make sure to transmit your compliments the team ! We hope to have the pleasure to make you fell welcome again. Sincerely, Laurent STROZYK, General Manager

MR Joao B.

Customer review rating 4.4/5

Joao Business - 11/08/2019 AccorHotels review

I have previously stayed a couple of times before and this 3rd time has been equally enjoyable. I have however used the fitness room for the first time and was a bit disappointed with the quantity of machinery available. It would be nice if it had a few more.

Could have been better ..

Customer review rating 4.4/5

Seb B. Families - 06/08/2019 AccorHotels review

Room size was fine for 4 people but definitely way much too noisy since 5 in the morning .. being next door to service room was maybe the problem. Had to clean up myself entrance walls sprayed of Coke all over from ceiling to floor. Missing towels on the first 2 days. Even though it was a "suite", the bathroom layout was weird, was it a dedicated one for disabled person ? Because there was no hanger for towels in bathroom or in the room and toilet being 1 meter away from shower with no separate area ended up all flooded every time you shower. Needed to use towel to mop up the floor not to slip. Last but not least Wifi was at best barely possible to connect if standing close the entrance door but then bandwidth dropped once being in the main room. Signal was definitely too weak. On the positive side please note that reception staff were all really nice, helpful, polite and professional as well as breakfast team. In overall it was fine but not as great as expected when booking a "suite" !

Great hotel in a great location!

Customer review rating 4.4/5

Louise Couples - 06/08/2019 AccorHotels review

Reception staff were very friendly, helpful and polite, led by David who came out to say hello to us. The dining staff didn't acknowledge us at all until the end of our stay!

Dear Mr F., We are glad to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hôtel. Thank you for sharing your experience. We took note of your remark and transmitted it to our staff. We hope your next visit will be even more pleasant than the previous one ! Sincerely, Laurent STROZYK General Manager

supera expectativas

Customer review rating 4.4/5

Lidia Couples - 06/08/2019 AccorHotels review

corta pero agradable

Estimada Lidia M., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Nantes Centre - Grand Hôtel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Laurent STROZYK General Manager

Great hotel and suite

Customer review rating 4.4/5

Shaumik A. Families - 04/08/2019 AccorHotels review

Nice suite and hotel. Great welcome with local cheese and wine. Very friendly staff. Room had all amenities but would be nice if it had china cups for tea or coffee and glasses for drinks.

Fine

Customer review rating 4.4/5

Anonymous Families - 04/08/2019 AccorHotels review

Good, but internal view from a suite was disappointing.

Dear David M., A warm thank you for your positive feedback. We are delighted to read that you enjoyed our facilities, location and staff ! We are sorry that you didn't enjoye the view from the Suite. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hotel. Sincerely, Laurent STROZYK, General Manager

Mercure Nantes

TripAdvisor rating 4.0/5

bnavarromailbox Family - 02/08/2019 TripAdvisor review

Great family room with space and large bathroom. The breakfast is various and rich. Friendly staff, ready to provide advice. Smooth process from check-in to fast checkout. Location perfect, beautiful city.

Dear Guest, Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed all our facilities and the city of Nantes. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

Just good things to say

Customer review rating 4.4/5

Laura Couples - 01/08/2019 AccorHotels review

Good location, super clean and friendly staff.

Dear Laura A., Thank you very much for taking the time to share your comments after your stay at the Mercure Nantes Centre Grand Hotel. We are pleased to read that you enjoyed your stay and hope to host you again soon ! Laurent STROZYK General Manager Tél 02 51 82 10 00

welcoming staff, great property in a perfect location

Customer review rating 4.4/5

Bruno Families - 01/08/2019 AccorHotels review

Staff was friendly from check-in till the end Good breakfast Very nice room

Dear Bruno N., Thank you very much for taking the time to share your experience. We are very happy to read that you enjoyed our staff, breakfast and room. It will be a pleasure to welcome you again. Best regards, Laurent STROZYK, General Manager

very relaxing and good rooms

Customer review rating 4.4/5

Anonymous Business - 31/07/2019 AccorHotels review

very good, good rooms with very good aircon - needed with the extreme heat

Dear Mr B., Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed all our facilities and rooms. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager
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