Hotel - Mercure Paris La Défense Grande Arche Hotel
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Mercure Hotel

Mercure Paris La Défense Grande Arche Hotel

17/20 Esplanade Ch. de Gaulle  Rue des Trois Fontanot 
92000  NANTERRE
FRANCE

564 reviews
TripAdvisor Rating Based on 564 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the type of room that suits you best: Privilege Rooms offer a wide range of services (Nespresso machine, iHome dock, 42" TV), while Standard Rooms are renovated in a modern and inviting style.We also have studios & apartments which offer independence, whether traveling alone or with others, with hotel services (room service, dry-cleaning service, fitness center, fully-equipped kitchen), according to your requirements & the length of your stay.

  • 160 rooms
  • 160 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 25 family rooms
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 1,689 reviews

Our guest reviews for Mercure Paris La Défense Grande Arche Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 564 reviews
TripAdvisor review
sriok Business - 17/09/2017
« A business trip to Nantere Paris »

happen to stay this hotel, as recommended by my hosts, I preferred Mercure brand as this provide value for money as I was traveling alone and most of the time on meetings used this place only for spending nights, the breakfast was good, compared to my expectation. It was bit disturbing in night as the room was facing road, some lights peeping through window blinds The place is easily accessible and good for single stay

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense Grande Arche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roland WARDINI, General Manager

AccorHotels certified review
Veronika Business - 13/09/2017
« Low quality room, good reception though »

The curtains in the room were broken, few of the towels were dirty, the sink did not seem to be cleaned after its last guest(s) and the room was very small. Low amount of cosmetics samples and no slippers neither bath gown, even though displayed in the room picture. In overall, I expected better quality for such room rate.

AccorHotels certified review
Rob D. Families - 12/09/2017
« Meh »

The website says there's a restaurant and bar. The brochure in the room lists the somewhat limited hours of them. They were supposed to be open on Sunday evening, but we were told when we went to visit them that they're just not open. No explanation given. The hotel was quiet, but that's not a reason not to open the bar. The room was dated and showing its age. Silly things like the TV channel guide listed the wrong channels on the wrong numbers. Paid for a decent hotel, got a budget hotel.

AccorHotels certified review
Bannie Families - 31/08/2017
« Comfortable Stay »

Two very comfortable rooms with a very good breakfast. Being in the business district in August it was very quiet! (Mine was the only car in the car park!). Staff all very pleasant and helpful. Hotel adjacent to RER station (a main reason for choosing hotel) and a 15 -20 minute walk to the centre of La Defense itself. (The walk will be much more pleasant once the new pedestrian route is completed). Normally the cost of the hotel would exceed what I'm willing to pay but was very happy to stay at' August' rates

AccorHotels certified review
Marc A. Business - 31/08/2017
« A fabulous location with friendly staff and definitely worth the money »

Perfect location and lovely staff who went out of their way to help the crazy English man

AccorHotels certified review
Anonymous Business - 16/08/2017
« Satisfied »

Everything was fine. I assume this is a business hotel and from that perspective (since I stayed here when I came on work) I assume that you get guests from all over the world. Nt providing a complementary bottle of water seemed a bit off to me. In our Asian culture, not offering water is considered inhospitable. A small complemetary bottle of water for the period of stay would have been good.

AccorHotels certified review
Ivan K. Business - 15/08/2017
« Good location, nice breakfast, not so clean room. »

By accident I look under the bed and discovered a lot of rubbish (including a can of coca cola!) that was not cleaned by the cleaner.

AccorHotels certified review
I. Families - 08/08/2017
« My family and I did feel like at home. »

Very happy with the room, especially bathroom. A little unhappy you don't have family room for two adults and two small children and we had to take two rooms instead.

AccorHotels certified review
Ig.. Business - 31/07/2017

Rather mediocre- desk person available only several minutes after I had arrived on Sunday evening, there was no room service available only a couple of cling-wrapped dishes which looked like they had been in the fridge for days, room was noisy because of the rail way station underneath I suspect.

AccorHotels certified review
Anonymous Families - 27/07/2017
« Was fine for one night and for the price. »

I only stayed for one night...not much to say...I arrived, I slept, I left.

AccorHotels certified review
Traveller Business - 27/07/2017
« Functional »

The hotel served my needs. It felt a bit deserted at times as there was no lounge or bar in the communal space and I did not see many people during the week at the hotel, except at breakfast . Having the mini fridge in the room and the kettle was good. The room was cleaned daily , however the tea and coffee supplies were not filled up every day. The location of the hotel proved to be very convenient to my place of work for the week that I was there .

AccorHotels certified review
Ricard Business - 26/07/2017
« I could not sleep when trains pass under the hotel »

On a global view, the hotel is fine but having trains move the bulding until midnight and from 6 a.m. is something which destroys the stay.

AccorHotels certified review
Jh Business - 19/07/2017
« Comfortable bedromm but very poor breakfast »

Room is very good with nice facilities Breakfast was poor - soggy congealed bacon, dry scrambled eggs and poor coffee

AccorHotels certified review
Jerry Business - 17/07/2017
« OK Hotel Near La Defence »

Hotel is a little tired, but clean and pleasant. Lobby is better than the halls/rooms. Great breakfast. Not much choice for dining/entertainment in area right around the hotel, but you're one metro stop from La Defence. The little Italian restaurant to the left is good.

AccorHotels certified review
Anonymous Business - 17/07/2017
« bad »

the breakfast was poor and the bed was broken.

AccorHotels certified review
Anonymous Business - 14/07/2017
« Experience I'm not eager to repeat »

For a 4-star hotel at not a cheapest price, there are many space for improvements. From a 4-star hotel I would expect that: - I have access to a full-sized ironing board rather than one I can put on a table - Breakfast buffet includes some vegetables - A bottle of water is provided daily rather than once for a stay - There's a shoe mitt in the room and other utensils to fix your clothes if broken - Shower gel doesn't smell like tobacco ash - Single use bathroom utensils are provided Other 4-star hotels in the area provide all of the above, usually at a lower price. Huge disadvantage of this hotel is that it is placed on top of railway station, so you can "feel" trains coming by. This is not a huge deal for me, but I know people that are sensitive to this particular "feature".

AccorHotels certified review
Anonymous Business - 12/07/2017
« the room was very noisy »

the room was very noisy ,from the street, I had to close the window on a very hot night, I only got 2 hours sleep, this was because of bar down stair below my window, and deliveries driver starting at 04.30am.

AccorHotels certified review
Olivier A. Business - 09/07/2017
« Besides the reception, service is low and the "upgraded rooms" are the bare minimum expected for a 4 stars »

Quality of the mattress is average (pillows are ok). I was on 7th floor, but still could hear the underground train during the night Choice for the breakfast is very limited and service low quality Gym is the strict minimum expected (good machines but no weights and no TV) Alarm clock could be used to recharge Ipad.... but only IPad of first generation! And no USB connection anywhere Bathroom is small but ok overall Service at the reception was very good TV system and choices very good

AccorHotels certified review
Stephen Business - 05/07/2017
« It was only for a few hours but the main issues were addressed well once I found the Hotel »

It was difficult to locate digitally and my Uber driver had to come on foot with me...and then we ended up at the wrong door. Once in the check in was excellent despite the late time of day, the complimentary drink not needed that late but the thought was welcomed. Importantly check out was quick, wifi easy to use and advice re metro prompt, accurate and appreciated.

AccorHotels certified review
Freichet Business - 04/07/2017
« Excellent hotel with expected service »

I was in business trip for two days and enjoyed the hotel location, room and breakfast which is included in the price

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