Hotel - Mercure Paris La Défense Grande Arche Hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Défense Grande Arche Hotel

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3.5/5 584 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the type of room that suits you best: Privilege Rooms offer a wide range of services (Nespresso machine, iHome dock, 42" TV), while Standard Rooms are renovated in a modern and inviting style.We also have studios & apartments which offer independence, whether traveling alone or with others, with hotel services (room service, dry-cleaning service, fitness center, fully-equipped kitchen), according to your requirements & the length of your stay.

  • 160 rooms
  • 160 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 25 family rooms
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 1,824 reviews

Our guest reviews for Mercure Paris La Défense Grande Arche Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 584 reviews
AccorHotels certified review
Anonymous Business - 09/11/2017
« cold »

ice cold room. Interior was also depressing and sterile in the room. Strange with separate toilet outside bathroom. Bathroom and toilet also ice cold. Took really long time to check in. The guy in the reception had to do a lot of writing. That should be made more efficient

AccorHotels certified review
Trang D. Business - 27/10/2017
« Money stolen from locked safe »

Facilities appalling, phones always busy money stolen from safe. Location poor, hotel staff could not recommend places to eat nearby.

AccorHotels certified review
Guus Business - 18/10/2017
« Tidy room. Very good breakfast. »

Tidy room. Very good breakfast. Bit noisy (street) depending on location of the room. Location near RER and large city park.

AccorHotels certified review
Cr Business - 17/10/2017
« Work, work, rest, work »

Thank you for bathrobe!

AccorHotels certified review
Vojtech Business - 16/10/2017
« Some parts of the experience do not match a 4 star standard hotel. »

Room - fine but too small. Toilette - rather 3 star experience. Bathroom - not bad but the tiles also didn't look like 4 star. Breakfast - quite fine.

AccorHotels certified review
Anonymous Business - 12/10/2017
« Satisfied »

Welcoming staff, clean room (upgraded to Privilege room - thank you!), quick check out and room service. Everyone spoke good English which was great as my French is not very good unfortunately

AccorHotels certified review
Hjm Business - 12/10/2017
« Very disappointing stay »

Very disappointed. Dirty toilet, functioning bathroom with loose showerhad, mold all over the tiles in the bath tube and dirty sink Very noisy at night, seemed like trucks were unloading

AccorHotels certified review
Alex Business - 06/10/2017
« Not a happy customer »

The check in process was not smooth or efficient. The room itself was far under my expectations, it was dirty and the bathroom was sub standard

AccorHotels certified review
Anonymous Business - 04/10/2017
« Reasonably comfortable, except the fact that it was the last room in the corridor on the 6th floor. »

Had a reasonable stay, nothing extra ordinary. The room was spacious, the lighting was a bit low, the complimentary refreshments in the refrigerator were a pleasant surprise. The breakfast spread was nice and offered healthy options. Loved the fresh orange juice machine.

AccorHotels certified review
Vahraz N. Business - 29/09/2017
« Satisfied with the service »

Everything was perfect except the time for check in which was a bit long.

AccorHotels certified review
Saikat R. Business - 24/09/2017

It was pleasing and I am satisfied. If you can incorporate some english channels in your TV programs it will help global travellers like me.

AccorHotels certified review
Sc Business - 22/09/2017
« correct »

the room is confortable, the best is the breakfast.In my case, the points I disliked were the fact that in the bed, we can feel the train vibrations, and the smell of the room was not plaisant.

AccorHotels certified review
Eric M. Business - 20/09/2017
« 2 nights - everything worked no complaints »

see above

AccorHotels certified review
Anonymous Friends - 19/09/2017
« Really Nice »

All the staff was extremely nice and cooperative. They did a great job of making my stay very comfortable. And I enjoyed the whole stay.

AccorHotels certified review
Scott Business - 17/09/2017
« Pleasent stay but rooms a bit shoddy »

A warm welcome despite the rain, helpful staff and a nice breakfast

TripAdvisor review
sriok Business - 17/09/2017
« A business trip to Nantere Paris »

happen to stay this hotel, as recommended by my hosts, I preferred Mercure brand as this provide value for money as I was traveling alone and most of the time on meetings used this place only for spending nights, the breakfast was good, compared to my expectation. It was bit disturbing in night as the room was facing road, some lights peeping through window blinds The place is easily accessible and good for single stay

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense Grande Arche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roland WARDINI, General Manager

AccorHotels certified review
Veronika Business - 13/09/2017
« Low quality room, good reception though »

The curtains in the room were broken, few of the towels were dirty, the sink did not seem to be cleaned after its last guest(s) and the room was very small. Low amount of cosmetics samples and no slippers neither bath gown, even though displayed in the room picture. In overall, I expected better quality for such room rate.

AccorHotels certified review
Rob D. Families - 12/09/2017
« Meh »

The website says there's a restaurant and bar. The brochure in the room lists the somewhat limited hours of them. They were supposed to be open on Sunday evening, but we were told when we went to visit them that they're just not open. No explanation given. The hotel was quiet, but that's not a reason not to open the bar. The room was dated and showing its age. Silly things like the TV channel guide listed the wrong channels on the wrong numbers. Paid for a decent hotel, got a budget hotel.

AccorHotels certified review
Bannie Families - 31/08/2017
« Comfortable Stay »

Two very comfortable rooms with a very good breakfast. Being in the business district in August it was very quiet! (Mine was the only car in the car park!). Staff all very pleasant and helpful. Hotel adjacent to RER station (a main reason for choosing hotel) and a 15 -20 minute walk to the centre of La Defense itself. (The walk will be much more pleasant once the new pedestrian route is completed). Normally the cost of the hotel would exceed what I'm willing to pay but was very happy to stay at' August' rates

AccorHotels certified review
Marc A. Business - 31/08/2017
« A fabulous location with friendly staff and definitely worth the money »

Perfect location and lovely staff who went out of their way to help the crazy English man

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