Novotel Swan Valley Vines Resort Hotel 4 stars

TripAdvisor rating 3.5/5 1,058 reviews
Novotel Swan Valley Vines Resort
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Hotel extras

  • Airy contemporary rooms, WiFi, Movies on Demand.

  • Two 18-hole championship golf courses

  • Tennis and squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • PERTH
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Swan Valley Vines Resort

Verdelho Drive
Not applicable
Not applicable
6069
the vines
australia

Tel: +61892973000

Fax: (+61)8/92973333

Contact email

Check-in from 14h00

Check out up to 10h00

  • NOVOTEL VINES SWAN VALLEY :   Gt Northern High West Swan Road

  • By plane

    PERTH At 25km / 15.54 miles - Shuttle paying

  • By car

    GREAT NORTHERN At 3km / 1.88 miles

  • By train

    GUILDFORD At 12km / 7.5 miles

  • By train

    MIDLAND At 15km / 9.38 miles

GPS :-31.766073, 116.00593

Currently, close to our hotel

Swan Valley, visit

From 01/01/2013 to 31/12/2019

At 8.9 km

Perth Zoo, visit

From 01/01/2013 to 31/12/2019

At 27 km

Rottnest Island, visit

From 01/01/2013 to 31/12/2019

At 52 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Resort Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 33
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Resort Room 2 Queen Beds

  • Max. number of persons: ‌4
  • Area: From 33
  • Views: Pool side, Golf view, Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Deluxe Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 50
  • Views: Pool side, Golf view, Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Executive Suite 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 59
  • Views: Golf view, Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

2 Bedroom Apartment 1 Double and 2 Single Beds

  • Max. number of persons: ‌4
  • Area: From 98
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

3 Bedroom Apartment, 1 Queen, 1 Double and 2 single beds

  • Max. number of persons: ‌6
  • Area: From 120
  • Views: Pool side, Lake side, Golf view, Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

2 Bedroom Villa 1 Queen and 1 Double Bed

  • Max. number of persons: ‌4
  • Area: From 85
  • Views: Pool side, Golf view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

3 Bedroom Villa, 1 Queen, 1 Double and 2 Single Beds

  • Max. number of persons: ‌6
  • Area: From 85
  • Views: Pool side, Golf view *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Bathroom products
  • Iron(...)

Our restaurants and bars

GREENSIDE CAFÉ

Type of cuisine: Cafe

Greenside is open everyday of the week from first light situated next to the putting green. Perfect for a pre or post golf game bite to eat or cold drink. Offering light snacks sucj as freshly made gourmet sandwiches, pastries, beverages and coffee

Lunch

06:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MUSCATS RESTAURANT

Type of cuisine: Regional

Award winning Muscats Restaurant features a relaxed dining experience with a superb menu to suit your tastes designed by our team of chefs using locally sourced fresh produce. The Menu changes seasonally so you can taste a range of meals during your stays

Dinner

18:00 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MUSCATS BAR

Photo non contractuelle / Strictly non binding

Our relaxed lounge bar offers an extensive wine and cocktail list. Perfect for pre-dinner drink or a relaxing after dinner liqueur. Live music every Saturday night.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VINES CAFE AND BAR

Photo non contractuelle / Strictly non binding

The Vines Café and Bar offers a lovely menu offering Lunch and Dinner, with an extensive beverage list including several local and international tap beers. They also specialise in quality barista made coffees and leaf teas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 236 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Swan Valley Vines Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,718 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,058 reviews

disappointing

Customer review rating 4.3/5

Garry Couples - 10/06/2019 AccorHotels certified review

Room not very clean, not vacuumed. Dinner Sunday night was overcrowded / under catered. One hour wait for meals, no indication of this when ordering. no update during the hour until we alerted a staff member. A number of menu items were unavailable.

Welcoming, relaxing, staff were very friendly, pleasant and efficient.

Customer review rating 4.3/5

Richard A. H. Couples - 10/06/2019 AccorHotels certified review

Wonderful, relaxing and enjoyable everything we required was available, the surrounds and proximity to facilities is fantastic.

Good location, very clean and well priced

Customer review rating 4.3/5

Chris Friends - 10/06/2019 AccorHotels certified review

Friendly, courteous and helpful staff, clean and comfortable room and very nice bar and restaurant.

Very relaxed two nights

Customer review rating 4.3/5

Brian Friends - 10/06/2019 AccorHotels certified review

Excellent place to stay - nice quiet location, really large room which was clean and well appointed. The food in the bar and the restaurant was very good. And the staff very good to deal with.

Disappointed

Customer review rating 4.3/5

Graham D. Couples - 10/06/2019 AccorHotels certified review

Room was fine, spacious and clean, Ac was a bit noisy though . Hotel is very dated and needs a renovation. Staff were friendly and helpful throughout. Had my dinner refunded as the chicken was under cooked. Was disappointed no entertainment was on anywhere in the hotel. Our experience in the keishi spa was awkward and uncomfortable and both treatments were cut short. Would not recommend this spa to anyone.

Mr

Customer review rating 4.3/5

Mike B. Couples - 09/06/2019 AccorHotels certified review

Good staff friendly service

Bit disappointing

Customer review rating 4.3/5

Chris K. Families - 09/06/2019 AccorHotels certified review

Being a large spread out resort it was disappointing to have to carry our bags and hanging clothes to the room. No porters and no trolleys available. At the price charged this would be a minimum expectation. Also no coffee shop on a Sunday morning near reception.

Great short break

Customer review rating 4.3/5

Cathy Couples - 09/06/2019 AccorHotels certified review

Was a very quick trip for us so didn’t have time to make use of the facilities. Was very pleasant except for the phone ringing every hour from 6am!! Not sure what was going on their but wasn’t happy after a late night.

Sadly disappointed

Customer review rating 4.3/5

Julie A. M. Couples - 07/06/2019 AccorHotels certified review

My Husband and I always stay at the Vines. This visit was for two nights after a tragedy in my family and was also my husbands 50th birthday. Unfortunately we had a very bad Thursday evening till 2.30am with a group of residents running up and down the hallway screaming and shouting with no respect for fellow stayers. Next door had the television blaring til the early hours. Your Reception gentleman did advise of the TV but the unruly guests were just so disrespectful. I think there should be signs to try and stay quite and respect of other guests late at night. The second night was a little quiter but still guests were noisy. Very disappointing.

very convenient

Customer review rating 4.3/5

Andrew Business - 07/06/2019 AccorHotels certified review

Very comfortable, a great room, good food at the cafe and a short walk to my conference.

We love the Spa suite, thanks a million

Customer review rating 4.3/5

Kenneth O. Couples - 07/06/2019 AccorHotels certified review

Hi Lola, Thank you very much for the upgrade to your Spa suite, we just love it! It has a great view of the greenery with lots of good facilities in the room which are part of the many highlights of us being repeat guests at the Vines. My wife and I had a wonderful time with our daughter and granddaughter who came for the day to visit us, exploring the many facilities at your resort. It was very nice of you to bring the fish food to us when we were showing them the fish in the pond, it added to the wonderful them they had. My wife has asked me to convey her compliments and appreciation to you for your thoughtfulness in offering a mandarin fruit ( it was juicy and sweet ) to our granddaughter - she enjoyed it very much. As mentioned we wanted to try the food at the Café on this stay after some negative experiences sometime ago. We had the beef ( nice and moist ) and the fish ( very crunchy ) burgers – it was better than I had expected and we enjoyed it very much. It was super that we could swap the potato fries for sweet potato fries. Any plans to include some fresh garden veggies at the buffet breakfast? That’s one of the items that we love to eat every morning but is not available at Muscats. Once again, we would like to compliment the chef for the excellent egg benedict at breakfast on both mornings – the yoke was warm and was perfectly cooked. We also like to thank Cynthia for her superb service at breakfast and not forgetting Brodie who makes a great cappuccino. We plan to return to the Vines sometime in August or September. Cheers! Kenneth O..

Very relaxing and comfortable

Customer review rating 4.3/5

Karen Couples - 06/06/2019 AccorHotels certified review

Was a very comfortable room and reception and room service were very friendly but professional. The only negative was the long walk to our room with all our luggage.

lovely stay but a lot issues

Customer review rating 4.3/5

Ciara N. E. Families - 05/06/2019 AccorHotels certified review

very nice but I had asked for 2 adjoining rooms andwas under the impression courtyard rooms meant ground floor. The lady on check in wasnt great as I had to explain to her we'd a 5pm check out so many times and she kept saying we didnt as I didnt let them know id booked 2 floats at the time of check in. I said either way I got an email saying id late check out anyway and she just kept talking over me. another guest came behind us and was greeted by another check in lady and immediately told shed a 5pm check out without being asked. I asked was it possible to have a room with a bath for my toddler and was bluntly told no. Eventually check out was sorted and we went to our non adjoining rooms which was a pain as our friends had to come to our room with a toddler and small balcony for the night which was not the plan but the baby monitor was now no good due to the distance, We ordered room service and this took some time and most o our first choices were sold out. At no point was I asked for a loyalty card etc and when I asked if this could be added I was told oh you can do this online... not great service. Highlights were lots of gret activities and we still had a nice time, lunch at the cafe was delicious.

Disappointing

Customer review rating 4.3/5

Elyce Couples - 05/06/2019 AccorHotels certified review

We have stayed at the Vines a number of times - we were married there in March and it was amazing. This stay was far from that experience. Notwithstanding the heavy marketing and promotion of a "long weekend" at the Vines, the Muscat Bar and Muscats Restaurant were not open on the Sunday night - leaving only the (sub-par) Cafe as an onsite food option. This makes no sense - why promote the experience for the long weekend, and not open these services for the night. Notwithstanding late checkout was available on the day, housekeeping metal trolleys were pushed around the hallways before 8.30am - they are incredibly loud and woke us up. We had to move rooms at 12.30am as music was coming through the PA speaker in our room all night - there was no explanation or reason provided. When we were changed rooms, the music continued in the new room. The man who assisted us said sorry, don't know what it is and there are no other rooms - effectively, you're on your own. We spent a grand total of 19 hours in the room and were able to sleep for about 4 of those. The entire experience was a waste of time and money, and save for considering a nostalgic experience for our anniversary, we will not be returning.

disappointing

Customer review rating 4.3/5

Mel Families - 05/06/2019 AccorHotels certified review

we were told to drive to.our room got there no proper directions walking around with bags and young child in the night trying to find the rooms. told to busy for check out come and get the bag trolley yourself. walking on the road trying to find parking then told we could have entered from the main hotel instead of walking and driving with the bags after all that and that there was parking at the front.

Amazing break with my Family

Customer review rating 4.3/5

Anonymous Families - 05/06/2019 AccorHotels certified review

Once again we had a lovely relaxing time at The Vines

Great surroundings

Customer review rating 4.3/5

Shane Families - 05/06/2019 AccorHotels certified review

We stayed overnight during a Wedding of close friends.We enjoyed our stay The only issue was we stayed on the ground Floor facing onto the Pool Area.We could hear the couple in the upstairs room to the point that we could hear clearly when someone was in the bathroom My youngest daughter could hear the other guests during the night which was concerning as to their activities.Sound proofing urgently needs to be updated.We staying in room 106.

Relaxing and satisfying

Customer review rating 4.3/5

N B. Couples - 05/06/2019 AccorHotels certified review

Comfortable room and pleasant surroundings

Great place to stay in the Swan Valley

Customer review rating 4.3/5

Des Couples - 05/06/2019 AccorHotels certified review

The rooms are spaious and well maintained. Pleanty of activities to do around the resort

Room was lovley, staff at check-in rude.

Customer review rating 4.3/5

Russell Friends - 04/06/2019 AccorHotels certified review

I stayed at The Vines for a wedding. The wedding itself was beautiful and food served on the night was exceptional. Staff who attended to us during the wedding were good. Lola who I believe is your check-in Manager was extremely rude. Not just to myself but I was also privy to her being rude to other guests while I was waiting to check-in. Everything for her was too hard. I spoke to fellow wedding guest who also stayed at The Vines for the wedding and all said the same about her. As a fellow West Australian, I felt embarrassed they this is the impression we give our international visitors....

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