Hotel - Novotel Swan Valley Vines Resort
Novotel Hotel Novotel Hotel

Novotel Swan Valley Vines Resort Hotel

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3.5/5 974 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf
    • Golf course 18 holes
    • Golf courses (Paying)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Archery (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-21:00
    • Opening hours : Week-end 12:00-21:00
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine (Paying)

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 150 rooms
  • 44 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Crib on request
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Drink vending machine
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 7,347 reviews

Our guest reviews for Novotel Swan Valley Vines Resort

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 974 reviews
AccorHotels certified review
Jim A. Couples - 17/02/2018
« Great experience »

Staff were excellent. Room was good. Issue with rain shower shoots into exhaust fan not the best situation so didnt use it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for your comments regarding your stay at the Novotel Swan Valley Vines Resort. We have had engineering follow up on the shower situation and rectify the issue. Thank you for letting us know. Your feedback is greatly appreciated Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Mary P. Friends - 17/02/2018
« It was all that it needed to be for an enjoyable meal,spa treatment and one night stay »

All staff were very friendly and helpful, everything was clean and tidy. We brought our friends with us from the UK and they were very happy with the comfort and surroundings of the resort. The spa treatment was very relaxing, the pool was clean, the bar and waitress staff were more than helpful all in all it was a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Poornima Families - 17/02/2018
« Peaceful break »

A fantastic location. We enjoyed the food and the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Poornima, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
G H. Families - 17/02/2018
« disgraceful »

While waiting to checkin, one lady at desk, another lady walks to the back of the line to check the last guy in, as a long suffering member I was disgusted with this treatment, entrance to the unit stained carpet stairway not vacumed, with cotton buds and leaves all over the stairs, glasses laying around the foyer. The lounge had not been vacuumed with peanuts under cushions. Bloodstains on the pillow case and top cover of main bed. The screen over the cooker fell down on my meal, DEAD BLOWFLIES and rank oil fell through my food!!

AccorHotels certified review
Mas Families - 16/02/2018
« Good place to stay.food quality can improve »

Nice facilities.

AccorHotels certified review
Anonymous Families - 16/02/2018
« Was good until i was charged double for the room by mistake and did not get an apology for it »

the stay was nice and the resort is lovely. although the card hold was processed on arrival and I was then charged for the entire stay when I left. Because the pre-authorisation payment was processed i was charged double for the accommodation which took a week to be returned into my account instead of instantly. When I rang to ask they pretended it was normal and didnt receive an apology for taking a large sum of money out of my account by mistake.

AccorHotels certified review
Jan Solo - 16/02/2018
« Relaxing, peaceful and uncomplicated. »

Quiet and relaxing with comfortable beds, good shower and outstanding facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Daniel J. W. Friends - 16/02/2018
« Food poor, woken up during the night »

Served raw chicken and staff didn't seem to think it was a big deal, no refund or discount (didn't try and make it right). Sprinkler system came on a 3am every morning. A sprinkler was aimed at my bedroom window waking me up every night.

AccorHotels certified review
Roderick S. Couples - 16/02/2018
« A great week in pleasant surroundings. »

The stay was very pleasant. We stayed in the Accor Vacation Club apartments and noted that these are remote from the main building housing reception, dining, bar, pool, etc. On the other hand the apartments have a nice outlook over the golf course and have their own BBQ facilities close handy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Candy C. Business - 16/02/2018
« Professional and meet expectations »

Prompt and professional service throughout our meetings. F&B was good. WIFI in the room was very poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Candy, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Tracy Friends - 15/02/2018
« Clean facilities, room as per photos on the website. »

Reception staff helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Jan I. Couples - 15/02/2018
« Mrs »

I always like to concentrate on the positives if possible so firstly the room was very nice and clean and the staff were excellent. BUT our first impression on entering the Sebel complex was of utter disgust. The carpets in the entrance, lobbies and stairs were filthy with many obvious stains. In fact I am positive that some of these stains were present a year ago when I visited my niece who was staying in the complex at that time. We stayed 4 days and in that time those areas were not cleaned or vacuumed at all. Even the glass was grubby. Our patio to our room was also dirty and unpleasant to be out on. On our last day the toaster blew up and tripped the circuit breaker downstairs and we were in total darkness. The staff were excellent and restored our power within the half hour which was great as we had a very early flight to catch. Now I know that the Sebel is owned by the Accor Vacations Club and this should not reflect on the high standards of the Vines Resort but I am greatly disappointed that this area will let them down. We pay maintenance fees through our membership with the Accor Vacations Club so this should not really be an issue.

AccorHotels certified review
Anonymous Families - 15/02/2018
« Lovely »

Fun

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julianne, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Andy Couples - 15/02/2018
« Very enjoyable »

Great location - peaceful, nice and green, animals wandering about. Nice big room, good facilities, balcony overlooking grape vines. Friendly staff. Convenient base for exploring the Swan Valley.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Robert E. Couples - 14/02/2018
« A night away »

Had to attend an engagement in the Valley and found as usual the Novotel Vies to be the best place to stay for a night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Robyn G. Couples - 13/02/2018
« Most enjoyable »

It was a nice way to get away from the kids spend some quality time with the hubby. I really liked the Kangaroos as you walked to breakfast, its nice that how timid they are. Your rooms are beautifull, I stayed in your Exceutive Suite absolutely felt spoilt. Thank you for a nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Karen Friends - 13/02/2018
« Wonderful. Beautiful location, affordable, great staff, most comfortable bed and super clean. »

Relaxing, wonderful service. Beautiful facilities. I really enjoyed the comfy clean room. being able to walk down the corridor to have a beautiful breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen R., We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Karen Families - 12/02/2018
« Relaxing »

We had a beautiful room overlooking the golf course and had a beautiful view of tge kangaroos, ducks and magpies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Tracey Friends - 12/02/2018
« Nice but more is needed »

Nic room but’s little dirty and check in was terrible. Grounds are awesome, facilities good, nice area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey P., We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope you return again in the future. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
D. Couples - 12/02/2018
« Excellent accommdation and elegant fine dining to be experienced at The Vines »

Friendly staff, beautiful environment and locations and fantastic dining experience in the Muscat Restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

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