Hotel - Novotel Swan Valley Vines Resort
Novotel Hotel Novotel Hotel

Novotel Swan Valley Vines Resort Hotel

3.5/5 1,020 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf
    • Golf course 18 holes
    • Golf courses (Paying)
    • Golf practice facilities
    • Golf lessons
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis (Paying)
  • Other sports activities
    • Bike rack facilities
    • Archery
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-21:00
    • Opening hours : Week-end 12:00-21:00
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 150 rooms
  • 44 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Full kitchen
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Box of tissues and 2 toilet rolls
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,315 reviews

Our guest reviews for Novotel Swan Valley Vines Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,020 reviews
Anonymous Business - 10/10/2018 AccorHotels certified review
« Excellent »

Awesome food, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Shayne W. Friends - 10/10/2018 AccorHotels certified review
« Relaxed »

I enjoyed the room immensely, but I was hung up on three times while trying to get the password to the wifi also there wasn't a plug for the bath in the en-suite, I ordered my dinner at the cafe as it was a Monday and the restaurant doesn't open but after 45 min my food still had not been delivered when I questioned the staff about it they bought out food I hadn't ordered they ended up refunding my money.

Pam P. Friends - 10/10/2018 AccorHotels certified review
« Great Stay relaxing environment »

Friendly made us feel very welcome. Lovely staff. We would definitely recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Steven S. Couples - 09/10/2018 AccorHotels certified review
« Ordinary »

Room service terrible Bed & pillows uncomfortable Front desk staff average

Sammy G. Families - 09/10/2018 AccorHotels certified review
« Okay »

Okay stay,room had an overpowering smell of bleach at check in took hours to go away after leaving windows open.Ordered a Burger on first night from bar have never had such terrible meat pattie beffore rest of meals okay, staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sammy, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope you return again soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Anonymous Families - 09/10/2018 AccorHotels certified review
« Nice , quiet and relaxing. »

Great family friendly hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Danielle K. Families - 09/10/2018 AccorHotels certified review
« Kids loved it »

The kids loved it. Would have liked some kids movies in the "in demand" section of movies - something appropriate for 4-8 years olds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience and we have taken note of your request regarding the movies.we hope to see you again in the future. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Anonymous Couples - 09/10/2018 AccorHotels certified review
« Pleasant »

Lovely peaceful location. Room was a great size. Food and service was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngarita, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Sandra K. Business - 09/10/2018 AccorHotels certified review
« T was very restful and enjoyable. »

I really liked the villa we stayed in and the picturesque surrounds. I loved walking around the grounds in the morning and evening and seeing the animals. The meals were lovely, especially breakfast and the wonderful choice of foods.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Mr B. T. Couples - 08/10/2018 AccorHotels certified review
« Enjoyed our stay for our 50th Wedding anniversary, would like to return to play a round of golf. »

Lovely place to stay for long weekend. A little disappointed with cleanliness of room and bathroom, grout in bathroom and window frames require a deep clean in our opinion. Bed was very comfortable and room very pleasant. Views from our room were good, overlooking the gardens and water feature. In the restaurants the food was super and the staff very welcoming. Location and surrounding were great, excellent for touring the surrounding area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs T., We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Richard Couples - 08/10/2018 AccorHotels certified review
« Lovely stay at the Sebel (via APVC) »

Had a lovely stay. Room was very nice, Facilities seamed nice but we didn't access them much. Only issue was it is very noisy (as in the rooms aren't insulated very well from each other (in the Sebel).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Allison Business - 08/10/2018 AccorHotels certified review
« Pleasant and peaceful. »

The staff were friendly and very competent. The unit was clean and comfortable. The heater wasn't working, but the weather wasn't too cold, so not a big deal. It would have been nice to have been able to have a free game of mini golf, I can't see why there should have been a cost to it. The grounds were beautiful to walk around on. The food and service was excellent, and I had the best Chai Latte I've ever had. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Djt Friends - 08/10/2018 AccorHotels certified review
« Terrible Beds »

Mattresses in 2 of the 3 bedrooms in the apartment were terrible. Plain foam with zero support. I woke up with sore shoulders and a sore neck. My groomsmen also had similar problems. I have stayed in many other Accor resorts, the Vines had the worst mattresses out of all of them.

Kym Families - 08/10/2018 AccorHotels certified review
« Overnight Stay »

Overall experience we were very happy. Only issue was we stayed on a Sunday night and the restaurant was closed. Cafe was very busy but still enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kym, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Barbara T. Solo - 07/10/2018 AccorHotels certified review
« comfortable »

unremarkable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Mc Business - 05/10/2018 AccorHotels certified review
« Restaurant not being open is a pain. »

Very good, great staff and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Bob Solo - 05/10/2018 AccorHotels certified review
« Enjoyable, relaxing stay »

quick friendly check in. Great room, relaxing atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Family - 04/10/2018 TripAdvisor review
« 2 bedroom apartment stay »

The apartment wasn't too bad. The lock on one of the doors to the back of the apartment facing the lake wasn't working. The shower in one of the bathrooms runs into the bath was too close to the edge of the bath. It's awkward to shower. The windows on the outside were very dirty with alot of bugs stuck to the windows.Otherwise the apartment was pretty good. Loved having the lake right outside our apartment.

Brad Couples - 03/10/2018 AccorHotels certified review
« Good enjoyed the relaxing environment »

Good no issues at all

Caroline H. Couples - 02/10/2018 AccorHotels certified review
« Clean hotel, polite staff »

It was a positive experience, room was very spacious, although could have been aired a bit more.

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