Hotel - Novotel Swan Valley Vines Resort
Novotel Hotel Novotel Hotel

Novotel Swan Valley Vines Resort Hotel

3.5/5 1,007 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf
    • Golf course 18 holes
    • Golf courses (Paying)
    • Golf practice facilities
    • Golf lessons
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis (Paying)
  • Other sports activities
    • Bike rack facilities
    • Archery
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-21:00
    • Opening hours : Week-end 12:00-21:00
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 150 rooms
  • 44 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Full kitchen
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Box of tissues and 2 toilet rolls
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,100 reviews

Our guest reviews for Novotel Swan Valley Vines Resort

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,007 reviews
James A. Couples - 11/08/2018 AccorHotels certified review
« The stay was very enjoyable and staff very pleasant. »

Our stay was great. Staff were very friendly and service provided was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Amy S. Families - 10/08/2018 AccorHotels certified review
« Comfortable rooms but not in room microwave »

Very comfortable spacious rooms. Amazing landscape and plenty for the kids to do. Staff were amazing and very welcoming. Only 2 down falls. 1- no microwave in the room (accessible in vending room but not the best when you have a hungry toddler in the middle of the night). 2- no kids movies. Close to lots of attractions and my kids loves seeing all the kangaroos.

Sharon Couples - 08/08/2018 AccorHotels certified review
« Nice and relaxing »

We have stayed with you several times and enjoyed it every time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Theona Couples - 06/08/2018 AccorHotels certified review
« An enjoyable stay that satisfies »

We found the vines to be well situated as a place to stay when touring the swan valley. Rooms were comfortable, amenities were clean and the staff pleasant and accommodating, in fact I think it is the staff that makes this place. Very friendly and eager to assist where possible. The lady in the gift shop who served us on our check out day was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theona, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Anonymous Families - 06/08/2018 AccorHotels certified review
« Fine »

Fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debbie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Melanie J. Families - 06/08/2018 AccorHotels certified review
« Great room, lovely service »

A special birthday for my daughter to get away and spend some quality time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Jill Couples - 03/08/2018 AccorHotels certified review
« Very relaxing location. »

Very quiet and relaxing. Great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Adam Couples - 03/08/2018 AccorHotels certified review
« Brief 2 night business stay »

Pleasant - am a little disappointed that as a Platinum member and given it's the 6th time I've stayed at the hotel in the last month, I still haven't been upgraded despite there being availability...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, Thank you for taking the time to share your feedback. While I wish you had of received an upgrade during your recent stays, it is feedback like this that we learn from and use to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that we will not make the same mistake again and we will ensure your upgrade on your next stay if we have one available. Thank you for your membership and choosing ACCOR hotels. We look forward to seeing you again in the near future. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Ang J. Couples - 01/08/2018 AccorHotels certified review
« Excellent »

We had a very relaxing and enjoyable weekend. Staff were very friendly, great atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ang, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Bronco P. Couples - 01/08/2018 AccorHotels certified review
« A relaxing mid week getaway from our busy lives. »

Refreshing and relaxing with all our cares seemingly melting away. Whenever my wife and I stay at an AccorHotel it’s like coming home after a long absence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronco, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Andrew K. Couples - 01/08/2018 AccorHotels certified review
« A short easy fun getaway »

Overall good. Good service, food and bar were excellent. I thought breakfast was a little pricy for what it was (self serve) Bathroom in our room was not as clean as I expected. (Hair still stuck to walls from previous visitor) Some places about the hotel are starting to show their age. Keishi Spa was a highlight. Staff well trained and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back to our hotel very soon! Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Shane Couples - 01/08/2018 AccorHotels certified review
« Was very nice »

Nice big rooms, super comfy beds and pillows. Quiet location, clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you choose to return again in the near future. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Sally Friends - 01/08/2018 AccorHotels certified review
« very nice »

felt very at home with nice peaceful room and good atmosphere around the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Richard Families - 01/08/2018 AccorHotels certified review

Good but looking a little dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you return again in the near future. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Wayne Couples - 01/08/2018 AccorHotels certified review
« Generally happy with most our stay. »

Person who greeted my wife was not what you would call a front of house person. Room was clean and tidy ,bed was super comfie . A lot of corridor noise late at night as guests from weddings returned to their rooms,caused us to wake on occasions. We ate at the main restaurant one night ,thoroughly enjoyed our meal and the staff where just wonderful . We wanted to go again on Sunday evening but found it to be closed,we ate at the bar which was reasonable. Generally we enjoyed our stay ,pity the weather wasn’t kinder. Finding a car park close enough so you don’t get drenched was a mission. Overall I would still recommend so long as the price was right.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback, and we hope your next visit will be a pleasant experience for you. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Jean C. Families - 01/08/2018 AccorHotels certified review
« Relaxing »

We had a wonderful weekend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean , We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Jodie Friends - 01/08/2018 AccorHotels certified review
« Nice getaway »

Lovely resort. Great rooms. Most comfortable bed ever!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jodie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Steve Couples - 31/07/2018 AccorHotels certified review
« great stay with friendly staff »

Room was clean, the facilities were great and all the staff we encountered were friendly and knowledgeable about the property

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Peter H. Couples - 31/07/2018 AccorHotels certified review
« Pleasant stay but the coffee in the room and at breakfast was atrocious. »

Enjoyed the room. Everything was clean and tidy. Tried to have a coffee in the room and found it very bitter. The breakfast layout was nice but again we found the coffee undrinkable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you return again for another visit in the future. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

Cherri B. Friends - 30/07/2018 AccorHotels certified review
« The whole weekend was fantastic. »

We were there for a friends wedding and the Vines teams support & attention to detail were nothing less than fantastic. Jenny & her team were faultless in their support to the bride & groom throughout the whole weekend. The food at the restaurant & the breakfast was just lovely. All staff were friendly & helpful always. Thanks for a great weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cherri, Thank you for the great review of our hotel! We are glad that you enjoyed your weekend and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

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