Hotel - Novotel Paris Pont de Sevres
Novotel Hotel Novotel Hotel

Novotel Paris Pont de Sevres Hotel

3.5/5 404 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Automatic air control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Hairdressing salon  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 07:00-00:00
  • Snack & beverage machine

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Choose an Executive Room and enjoy the bathrobe, slippers, Nespresso coffee machine and free minibar service.

  • 131 rooms
  • 116 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 8 family rooms
  • 8 connecting rooms
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 2,463 reviews

Our guest reviews for Novotel Paris Pont de Sevres

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 404 reviews
M. R. Business - 09/07/2018 AccorHotels certified review
« Average. Not up to Novotel standards »

Rooms good , clean and tidy Awful breakfast and service Not good choice in food, dirty tea pots glassess and coffee mugs Some staff not very nice and not polite Overall not satisfied for quality of service. I expected more from a Novotel brand

Anonymous Business - 09/07/2018 AccorHotels certified review
« Not very satisfied »

On my booking, not accute information was provided. Many of my collegues had to change hotel due to overbooking. Even calling a taxi on checking out was not managed.

V. Business - 29/06/2018 AccorHotels certified review
« No air conditioning »

No air conditioning by that weather was not comfortable. I opened the window but too noisy outside. Considering the hotel range and room price, this is not acceptable. In addition, no offer from reception to compensate. Nice people at the restautrant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre V., Thank you for taking the time to tell us about your experience at the Novotel Paris Pont de Sèvres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie DOMAIN Adjointe de Direction

John Business - 27/06/2018 AccorHotels certified review
« Room and breakfast were satisfactory, check-in process was frustrating »

Room and breakfast were satisfactory, check-in process was frustrating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nathalie DOMAIN Adjointe de Direction

Michael Couples - 27/06/2018 AccorHotels certified review
« Great hotel with very helpful staff »

Stayed on at hotel following a tour after rail strike prevented us from travelling to Lourdes. Staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael N., We very much appreciate your comments regarding your stay at the Novotel Paris Pont de Sèvres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DOMAIN Adjointe de Direction

Alia A. Business - 24/06/2018 AccorHotels certified review
« Disaster »

Very very bad, staff is unfriendly and all have an attitude, the room is stinky and has a bad smell, there’s no socket next to any mirror and there’s barely mirrors anyway! On top of that, the room never got properly cleaned. Also, the hair dryer position on top of the sink is very dangerous especially that it goes on the moment you touch it. Most unpleasant experience of my life.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alia A., Thank you for taking the time to tell us about your experience at the Novotel Paris Pont de Sèvres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie D. Adjointe de Direction

Anne-laure Business - 22/06/2018 AccorHotels certified review
« Agréable »

Nice welcome with quick check in - very helpful/caring staff from kitchen/bar area One suggestion would be to mind your staff about how they dress - one of the person got a bracelet stating "fuck", didn't take it personally for sure but did impact the way I felt

Iulia P Family - 22/06/2018 TripAdvisor review
« Worst treatment we have ever received in a hotel »

We arrived to Novotel Pont de Sevres on a Friday afternoon, with a valid ID, on a prepaid reservation. Unfortunately I have left my wallet which contained my credit card used for payment in the office at work. Due to not being able to show the credit card, although I had a photo of it, an electronic bank account statement available, electronic banking access that could prove I own the card, and I offered that my colleague who found the wallet to go to a Novotel reception and show the card, we were treated as THIEFS. My 78 and 72 years old parents were sitting at reception for two hours, waiting for a receptionist to consult procedures. In the end, we were asked to pay again in cash the cost of the 3 nights, provided that by check-out I would fly in the card to Paris and show it. This incident spoiled the first night, made us spend 5 hours in calls and contacting various people. I never expected such a treatment for a regular Accor hotels customer. The next day, a more reasonable and understanding person was at reception and by the second evening we got refunded. I never got any response from the complaint sent through Accor hotels official site, although I filed it a week ago. I cannot comment on the rest of the stay. Of course breakfast was good, room was clean etc. but that was expected. But never in my life I wasn't treated like a thief and this spoiled the entire stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lulia, Please accept again our apologies for the trouble due to the fact that you didn't have your credit card upon check-in. When a reservation is prepaid by credit card, the guest has to show it at his arrival, as written in the sales conditions. This procedure is settled to prevent frauds causing thousands of euros of loss per year. Our receptionnist only applies this instruction. Neverthless, I understand that this could disturb your stay. I hope to see you again soon, in order to show you our hotel under better circumstances. Kind regards

Eric H. Families - 20/06/2018 AccorHotels certified review
« Love it!!!! »

Wonderful and the staff beyond nice!!! Special thanks to Segolene and Lesjet . We love how you take so much time in taking care of all our needs. Both of our families are deeply grateful. Gorgeous hotel. Your breakfast buffet was crazy too much and we love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Such amazing review ! it is a real pleasure to read it. Many thanks for your all these compliments. I shared them with all the team, specially with Ségolène and Leslie. I hope to have the pleasure to welcome you soon again. Kind regards. Nathalie D. - Adjointe de Direction

Brigitte L. Business - 18/06/2018 AccorHotels certified review
« For a company training a good location »

You have everything you need right there. Meeting rooms are good, support is great and the restaurant on site has a nice variety of dishes to chose from. Getting anywhere in paris is a bit of a hassle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon ! Sincerely, Nathalie DOMAIN Adjointe de Direction

Anonymous Business - 18/06/2018 AccorHotels certified review
« Comfortable and I slept reasonable well. »

The room was much smaller than I expected, so both the room and the bathroom felt very constricted. My colleague and I ate out in the evening and I did not use the breakfast facilities. The lifts were very slow and only one seemed to be available for use; which was frustrating when located on one of the higher floors. However, the bed was comfortable and I slept ok; only waking once or twice although waking didnt seem to be caused by anything going on in the hotel, although the room was very warm.

Dorte H. Business - 17/06/2018 AccorHotels certified review
« Refreshment needed in the room »

nice staff but the room needs a refreshment with painting and New carpet. Overpriced even on a corporate rate. Good breakfast.

Anonymous Business - 08/06/2018 AccorHotels certified review

As on a previous visit, the noise / music in the restaurant area was too loud. Repeatedly I asked for it to be turned down. My company booked this hotel against my wishes. I shall never stay there again. The controls appear to be in reception where it is not possible to hear the noise volume. Try turning off the noise and see if anyone asks for the noise to be turned on / up. Perhaps there are people out there who enjoy having to shout when having a meal .

M Couples - 05/06/2018 AccorHotels certified review
« Good hotel to visit Roland Garros »

Access to the parking was quite easy and convenient. We asked a room with bath, but first we got a room with a shower. After a quick visit to the reception we got a room with bath on the first floor, which was very nice. A plus was that the room was already available at 12h. Access to the metro was a little far (over the bridge), but ok to visit Roland Garros. For the city itself it takes quite some time to get there. Breakfast was nice too, good variety.

Erman Ö. Business - 01/06/2018 AccorHotels certified review
« Great people in reception, but the room 217 is a bit noisy during the night »

Special thanks to the Monsieur at the reception on the night of May 23, who lent me the battery charger for the night!

Shree H. Business - 31/05/2018 AccorHotels certified review
« average hotel »

It was not good ..when I came in early they charged me 40 euros for early check in and then when I went into the room ..there was no WATER ..and I had to wait for one hour and then again they changed my room and overall experience with regard to hygiene of the hotel was not good

Our hotel has responded to the review
Our hotel has responded to the review

I am so disappointed to read that you did not enjoy your stay in our hotel. When you arrived, there was a water cutoff during 2 hours, in order to realise improvement works on our facilities. These works were planned and our guests were advised. We should not have charged you the early check-in. So we will reimburse you 40 €. I hope that despite this experience we will have the pleasure to welcome you again in Novotel Paris Pont de Sèvres. Sincerely, Nathalie D. Adjointe de Direction

Anonymous Solo - 28/05/2018 AccorHotels certified review
« Nice overnight stay in Pont de Sèvres »

Nice overnight stay in the hotel: the room was spacious and the air conditionning well set. I did appreciate the extremely comfortable matress of the bed. Breakfast offers a large variety of food in a pleasant atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie D. Adjointe de Direction

Anonymous Business - 26/05/2018 AccorHotels certified review

Comfortable, clean and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nathalie D. Adjointe de Direction

Paul W. Business - 25/05/2018 AccorHotels certified review
« Great hotel, excellent service »

I enjoyed my stay and it exceeded my expectations. Nothing seemed too much trouble for the staff who were professional, courteous and kind. I do not speak a word of French (shame on me) but all the staff effortlessly switched to English to assist in any way possible. The room was a good size, very clean and the bed was SO comfortable! My colleague and I enjoyed drinks in the bar after work with a few games of foosball (table football). Breakfast was a treat - with freshly cooked eggs (poached/fried) and a cooked breakfast along with a wide selection of cheeses, fruit and breads. The orange juice was proper fresh orange too. When I am next in this area of Paris I shall definitely return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Many thanks for this pleasant review. It would be a pleasure for us to welcome you again soon. Sincerely, Nathalie D. Adjointe de Direction

Andre V. Business - 18/05/2018 AccorHotels certified review

Acceptable. Nothing special. Fair value for money in Paris I assume.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nathalie DOMAIN Adjointe de Direction

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