Hotel - Mercure Porto Centro Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Centro Hotel

4.0/5 806 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • FRANCISCO SÁ CARNEIRO
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Wind surfing facilities (Paying)
  • Other sports activities  (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:30-01:00
    • Opening hours : Week-end 10:30-01:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Between January and April 2019 we will refurbish our public and restaurant area. All these services will be guarantee with all comfort in another space in the hotel. We remain at your disposal.

Hotel location

Our rooms

Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor.For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

  • 147 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Fax machine
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,221 reviews

Our guest reviews for Mercure Porto Centro Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 806 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nancy Friends - 12/12/2018 AccorHotels certified review
« It was fantastic »

The service of all the personal was amazing good.

Anonymous Couples - 11/12/2018 AccorHotels certified review
« Mr Alejandro B. Tamez »

Our experience was good and the staff was friendly and helpful.

Arantza Couples - 05/12/2018 AccorHotels certified review
« Estancia agradable »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Prezada huésped, Gracias por compartir su experiencia y estancia con nosotros. Comentarle que hacemos todo lo posible para mantener el cuidado de nuestros clientes y que nos esforzamos al máximo para que el servicio sea lo más fructífero posible gracias a nuestro equipo. Sus comentarios ya han sido compartidos a toda la plantilla. Cordialmente, Rui Cruz Director

Business - 05/12/2018 TripAdvisor review
« Business trip »

No issue at all - very clean and well maintained Hotel.Staff very friendly.Joseph (working the Hotel bar), extremely helpful when we were looking for places to visit - pass on my thanks.would stay again

K F. S. Couples - 27/11/2018 AccorHotels certified review
« Wonderful room with terrace and view. »

We loved Room 601 with its roof top terrace complete with seagull neighbors! Spacious and interestingly laid out, the room had a nice bathroom with Italian shower. The television mounted on a tall pole was a great size and the wide desk was perfect for laptop, making drinks or reading. The lighting can be varied, moody or bright as you prefer. Bed comfortable, towels good size. Tea, coffee, minibar. Breakfast: mostly good but the scrambled egg was not up to standard, sitting around so long it was sitting in liquid. No bacon on Monday? But an omelette was provided on request. Otherwise good choice of breads, pastries, fruit, yoghurt, cheeses & charcuterie. Reasonable coffee & choice of teas. Reception staff welcoming and helpful.

Ally C. Solo - 25/11/2018 AccorHotels certified review
« Average experience »

Overall all is good but some areas need to be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your review and evaluation. We hope to see you soon at Mercure Porto Centro. Best regards, Rui Cruz Manager

Ncv Business - 22/11/2018 AccorHotels certified review
« Overnight stay in Porto »

nice Location, great views and nice rooms

Solo travel - 22/11/2018 TripAdvisor review
« Good experience »

Very good location, easy access to the train station and metro (except due to the fact that there is a long stairway up or down). Privilege room offers free water, juice and soft drinks, a good surprise. Rooms appear to have been newly renovated.

David R. Couples - 18/11/2018 AccorHotels certified review
« Awesome! GREAT STAFF »

Awesome! The front desk gentleman that helped us was great and very helpful! Nice Hotel in a great location!

Dereke A. Couples - 17/11/2018 AccorHotels certified review
« First time at this hotel, will not be the last »

Exelent hotel in a central position. First rate staff with exelent service. After 40 years of useing Accor hotels I have 2 favourites, the Park hotel in Pau and the Cerrantani in Florence, both McGallery. This hotel exceeds both of these in all respects bar one. The restaurant was cold on the occasions we ate in.

Naser Families - 17/11/2018 AccorHotels certified review
« Great stay »

Freindly staff, clean and quiet place.

Ofer Couples - 13/11/2018 AccorHotels certified review
« Top notch hospitality »

Wonderful location amazing facilities and staff. Could not be better

W B. Couples - 13/11/2018 AccorHotels certified review

This was a typical 4 star hotel experience Comfortable but not exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We appreciate your comments regarding your stay at the Mercure Porto Centro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rui Cruz Manager

Jakub Couples - 11/11/2018 AccorHotels certified review
« Very nice hotel with excellent localisation. »

Very fast check in, I got a room on a high floor as I asked for. The room was nice , with a wonderful view of Porto. I would definetely change floor for carpet. Nice bathroom. Good breakfast.

Miu L. Families - 09/11/2018 AccorHotels certified review
« Great location »

The hotel is just behind the train station. We felt quiet and peaceful staying in our room even though the streets outside were busy.

Alberto Business - 09/11/2018 AccorHotels certified review
« the room was freezing and the check in online did not work to my expectations »

The room was like a fridge and there werent any blankets available in the room

Anonymous Couples - 04/11/2018 AccorHotels certified review
« Very good »

Enjoyed our stay

Francis S. Couples - 04/11/2018 AccorHotels certified review
« Very average stay »

Hello, as per the title, average. The reasons being: - the room was adequate, no more. The view of the city (and train station) was better than that of the road junction at the front. - breakfast quality and choice was average to low. The service was erratic and the staff were not on top of things. There was never enough room in the main breakfast room and we as well as others were asked to sit in the larger dining/conference like room that was freezing. Breakfast was charged on top of the room price. - reception service was fine. Nothing thrilling. - the price was high for the overall offer. Value for money in comparison with other hotels we stayed at all over Portugal during our time there was definitely poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rui Cruz Manager

Lindsay Couples - 01/11/2018 AccorHotels certified review
« A good location; would consider staying here again »

The reception and bar staff were excellent; very friendly and helpful.

Graham Couples - 28/10/2018 AccorHotels certified review
« We had a great city break »

We were well looked after, thank you to all the staff making this a special experience

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