Hotel - Mercure Porto Centro Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Centro Hotel

4.0/5 880 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • FRANCISCO SÁ CARNEIRO
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Wind surfing facilities (Paying)
  • Other sports activities  (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:30-01:00
    • Opening hours : Week-end 10:30-01:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Between Jan and April 2019 renovation work will be carried out in the public areas and restaurant/bar. During this time, all services will provided as usual in an alternate space within the hotel.

Hotel location

Our rooms

Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor.For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

  • 147 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Fax machine
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,596 reviews

Our guest reviews for Mercure Porto Centro Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 880 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ca… Business - 20/03/2019 AccorHotels certified review
« Great staff great food »

We stayed for 7 nights and it was a lovely experience. Your staff made the stay enjoyable and are always ready to answer that 100th question that they must get every day with a smile.

Client365 Couples - 19/03/2019 AccorHotels certified review
« Good location »

Nice hotel in good condition and good location, undergoing renovations during our stay

Couples - 19/03/2019 TripAdvisor review
« great location - ridiculously hard beds »

Great location, great staff (they gave us some good tips for dinner), pretty good breakfast, good shower (even though in bathtub..) - horribly hard beds unfortunately, didn't sleep much in the end due to this.

Michael M. Couples - 15/03/2019 AccorHotels certified review
« La Vie En Rose »

Lovely hotel. Perfect location. Great staff especially Monica- Jak sie masz. Lovely room with a great view. Thanks. Will be back

Anonymous Couples - 14/03/2019 AccorHotels certified review
« Pleasant »

I got an upgrade of the room to a privileged room. Really comfortable room and corresponding to my preferences, far from the elevator and on the higher levels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Anonymous Couples - 13/03/2019 AccorHotels certified review

The hotel staff was very welcoming and even delivered a birthday dessert to my room on my birthday! Unfortunately, I have a gluten allergy, so couldn't eat it, but my husband enjoyed it on my behalf and said it was very good! Our room was clean and quiet, but it was a bummer not to have any sort of view. We opened our shutters to see a blank wall directly in front of us. Due to the outside wall being so close to our window, we did not get a lot of natural light in our room either. The shower was nice (love the rain shower head), but due to the layout, got water all over the floor, which was unavoidable. Our bathmats and the floor in front of the shower were totally soaked every time we showered. Also, the temperature was too hot in the room at night -- even with turning the thermostat as low as it would go and running the fan on high. Breakfast was decent overall, and the fruit and infused water in the lobby was appreciated too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to share your feedback. It is important in our industry to listen both positive and negative feedbacks are both are precious sources for us to make improvement. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Ana T. Families - 12/03/2019 AccorHotels certified review

Staff was friendly, place was very clean , everyone was very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Manager Assistant

Claire Couples - 12/03/2019 AccorHotels certified review
« Birthday break »

We had a lovely stay in Porto. The hotel is fantastic, in a great position, the staff are friendly and the room was perfect, we were lucky enough to be upgraded to a Privilege room and had a great view, the room was very clean and comfortable. It was nice to have free soft drinks in the mini bar and I was pleasantly surprised to find a cake on my birthday, very thoughtful! I would definitely return to this hotel and will be recommending to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais Manager Assistant

Roman Couples - 10/03/2019 AccorHotels certified review
« Good hotel in Porto »

It is a good combination of price, location and quality!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Anonymous Couples - 05/03/2019 AccorHotels certified review
« Value did not pay for the money »

Old hotel with poor facilities and service. Too expensive for what it offers!

Hans V. Couples - 04/03/2019 AccorHotels certified review
« back again »

we felt welcome again(4th time) and got a beautiful room Because of buildings activities the welcome drink was on the first floor and primitive but the very friendly and attentive staff made up for this Breakfast was fine and we had another fine day in Porto

K. Families - 03/03/2019 AccorHotels certified review
« kind and considerate service »

door.service was very kind and room condition was good also. Parking was not easy but managed well thanks to the kind and careful support. Location was a little bit worse than my expectation.

Anonymous Couples - 03/03/2019 AccorHotels certified review

we have stayed at this hotel 3-4 times altold, always satisfied with the room and the breakfast but what I am surprised about is you do not have coffee/tea etc. in the rooms all the hotels we have stayed in always have coffee/tea makers in the rooms.

Anonymous Couples - 02/03/2019 AccorHotels certified review

alles prima

Maria Solo - 01/03/2019 AccorHotels certified review
« Fantastic location for a city break »

Great location. Helpful staff. Facilities excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Manager Assistant

Alvaro Families - 26/02/2019 AccorHotels certified review
« Excellent option in the Porto historical centre »

Nice people, nice hotel with nice bedrooms. Easy access despite limited car parking (in the hotel). Most of the places of interest to visit as well as good restaurants at walking distance. If bed mattress and pillows were softer it would have been 100% perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Manager Assistant

Ann C. Friends - 22/02/2019 AccorHotels certified review
« Comfortable hotel, close to attractions, wonderful breakfast. »

A very comfortable hotel, friendly helpful staff and the best breakfast we have experienced so far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais Manager Assistant

Sunil S. Business - 21/02/2019 AccorHotels certified review
« Very good experience »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Jill H. Couples - 20/02/2019 AccorHotels certified review
« Clean and pleasant hotel efficient staff good central position. »

Our stay was very pleasant, hotel in easy reach of all transport connections, and good variety of restaurants all in walking distance. Our only grip was the water supply failed on the morning of our departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to share your feedback.We apologize for the inconvenience caused by the water failure. We tried to solve the problem as quickly as possible. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Jennifer Couples - 20/02/2019 AccorHotels certified review
« Wonderful experience. Hotel centrally located, friendly staff, very clean and good breakfast. »

It was a wonderful experience. Porto is a beautiful city. Hotel staff are very friendly and helpful. Central location, spacious rooms and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Manager Assistant

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