Hotel - Mercure Porto Centro Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Centro Hotel

4.0/5 762 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • FRANCISCO SÁ CARNEIRO
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Wind surfing facilities (Paying)
  • Other sports activities  (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:30-01:00
    • Opening hours : Week-end 10:30-01:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor.For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

  • 147 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Fax machine
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,011 reviews

Our guest reviews for Mercure Porto Centro Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 762 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
594mareke Couples - 19/10/2018 TripAdvisor review
« Excellent stay »

Excellent stay !! Great location of the hotel in the middle of Old Town, very friendly staff, very warm welcome. Nice room with large bathroom. Brakfast very tasty, full of natural fresh products. Should I come to Porto once again, I`ll know in advance which hotel to book !

H B. Couples - 13/10/2018 AccorHotels certified review
« Good »

Good location. Helpful staff recommending places to visit and transport options. Fresh fruit and water available in reception.

Allen Solo - 12/10/2018 AccorHotels certified review
« From the front desk to the breakfast room staff ...excellence »

for my taste and expectations ..more than met...

Eustace F. Families - 11/10/2018 AccorHotels certified review
« This hotel is centrally located, convenient. rooms were good. »

As a member of one of the reputable travel companies in Canada/U.S. I found certain staff at the reception not helpful at all. Rather disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your comments regarding your stay at the Mercure Porto Centro Hotel. Sincerely, Rui Cruz Manager

Deborah Couples - 10/10/2018 AccorHotels certified review

Everyone was most helpful

Anonymous Couples - 10/10/2018 AccorHotels certified review
« Conveniently situated hotel with average facilities. »

Personnel were friendly and efficient, except for one male 'receptionist' (late evening) who spent time doing almost anything rather than attend to a waiting guest. Facilities were adequate. We occupied two separate rooms (412 & 414). The bathrooms were ok although in room 412 the bath drainage was very poor and one of the twin beds was uncomfortable. Both the bedrooms lacked suitable storage space (the wardrobes were a good size but there were no drawers). Shelves were awkwardly sited and difficult to access (too high or too low). No bedside table on one side of the bed in either room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rui Cruz Manager

Anonymous Friends - 09/10/2018 AccorHotels certified review
« Functional, clean, central »

Clean, modern hotel. No personal service after check in- not even a hello / have a good day / can i help ...... Efficient staff but not friendly

Solhee K. Couples - 08/10/2018 AccorHotels certified review
« Perfect »

Best location of Porto

Jpt Couples - 07/10/2018 AccorHotels certified review
« Dissatisfied.... »

This Hotel is NOT a 4* Hotel. It would struggle to get a 3* status in the UK. Why are the rooms not serviced until 4.15 PM? Why is the breakfast experience such a disaster?........... The Staff were totally confused as to the Guest needs. The various foods were constantly "running out" at breakfast. We stayed just once for Dinner.... it was VERY VERY average. The Bar Staff were totally inexperienced. It would be better if they knew how to read English on a bottle. Why is there a clear shortage of Staff? The organisation from Management level was completely lacking in experience. Having said all of that.....We were very satisfied with the Staff. They were very all pleasant and tried their best under the circumstances. The Hotel needs some TLC and was not up to our usual requirements. We will not stay there again.

Rizqi Couples - 07/10/2018 AccorHotels certified review
« Very enjoyable »

Helpful knowledgable staff. Very good breakfasts. Large suite. Good location.

Gordon K. Families - 07/10/2018 AccorHotels certified review
« Memorable family trip »

Location is really good. You can access to main tourism place and San Bento train station by walk. All the staffs are nice and kind and we get everything that we want to get there. Room is not spacious but clean and casual. Considering it is Mercure, it is just find and standard.

Keith H. Solo - 06/10/2018 AccorHotels certified review
« Centrally situated and comfortable hotel »

I found the hotel staff very friendly and helpful and especially for arranging taxi transfers with Living Tours

Angela B. Couples - 06/10/2018 AccorHotels certified review
« Helpful & efficient staff, good central location, excellent bar & restaurant service »

Helpful & efficient staff, good central location, excellent bar service athough restaurant was rather 'dead', needs marketing perhaps? 5th floor privilege room was spacious but very badly lit, no good for reading. Should also have the option of a kettle and teabags rather than a coffee machine, preferably a machine that does both. Excellent breakfast, although eggs cooked to order would be preferable.

Anonymous Families - 05/10/2018 AccorHotels certified review
« Fine »

The breakfast buffet does not work well. Not enough people cleaning tables, replenishing, taking care of coffee. Tables are dirty and don’t get cleaned once people finish. The room was comfortable.

Elisha Couples - 05/10/2018 AccorHotels certified review

The room and the location was very good,the breakfast was not satisfied

John A. Couples - 02/10/2018 AccorHotels certified review
« The deterioration of the Mercury brand continues unabated »

As a previously satisfied user I was amazed by the poor standards at this hotel. A very bland and basic room with poor facilities and not cheap. We have stayed at better city centre Ibis hotels for half the price.

J T. Families - 29/09/2018 AccorHotels certified review
« Excellent »

The staff were friendly and the service standard was excellent. During our stay, we had a lunch in the hotel restaurant. The food was delicious and good value for money. The hotel location is convenient for us to walk everywhere. We appreciated the in-room coffee and tea making facilities. We have definitely enjoyed our stay and would recommend the Mercure Porto Centro Hotel to family and friends.

Anonymous Couples - 29/09/2018 AccorHotels certified review
« The hotel's location was perfect for walking to various sites in Porto. »

The hotel is in a good location. The room was quite small and basic for the price. Breakfast was offered at an extra cost and would be nice if it was included in the price. The complimentary water and fruit in the lobby is a nice touch.

Ma… Couples - 28/09/2018 AccorHotels certified review
« Efficient and friendly hotel but strange lighting design in room left us unable to read in bed. »

Everything worked well - check-in, breakfast, additional items needed delivered quickly, quiet room. However there was a real problem with room lighting which detracted from our visit. Down lights at each side of the bed were useless - they could not be moved and so provided only "mood lighting" i.e. no light for reading in bed. Overhead lights were insufficient. In short, it was impossible to read in bed without using our mobile phone torch! Not what we expect of a 4-star hotel. Most hotels provide reading lights.

Donald Couples - 27/09/2018 AccorHotels certified review
« Ideal situation for experiencing Porto and staff welcoming and helpful. »

Staff made us welcome when booking in and were very helpful when answering questions about places to visit when in Porto. Staff in the restaurant seemed to be very pleased when we chose to have the local food menu and were able to explain what the dishes were - freshly cooked meals with good wine to accompany our selection.

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