Mercure Porto Centro Hotel 4 stars

TripAdvisor rating 4.0/5 973 reviews
Mercure Porto Centro Hotel
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Room 1

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Hotel extras

  • In the city center

  • Tea and coffee making facilities in the rooms

  • Easy access to public transport, including the Guindais Funicular for reaching Ribeira

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • FRANCISCO SÁ CARNEIRO
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Beach and water sports
  • Other sports activities
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Porto Centro Hotel

Praca da Batalha 116
Nº de Registo:3244
4049-028
porto
portugal

Check-in from 14h00

Check out up to 12h00

  • By plane

    FRANCISCO SÁ CARNEIRO At 17km / 10.56 miles - Shuttle paying

  • By boat

    PORTO DE LEIXOES At 15km / 9.38 miles

  • By car

    AVENIDA DA REPUBLICA At 4km / 2.5 miles

  • By car

    AVENIDA FARIA GUIMARAES At 2km / 1.25 miles

  • By train

    CAMPANHA At 6km / 3.73 miles

  • By train

    SAO BENTO At 0.2km / 0.13 miles

GPS :41.145367, -8.607568

Our accommodations

Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor. For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with twin beds and 1 sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Triple Room with one king-size bed and one additional bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Panoramic suite with king size bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

TRIBUNA

Type of cuisine: Regional

The "Tribuna" restaurant serves you the best of traditional Portuguese cuisine in a distinctive and welcoming atmosphere, offering you wonderful views over the old city.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOLIERE

Photo non contractuelle / Strictly non binding

With its theatrical theme, it supplies the comfort you need for your relaxation time and/or professional meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 120

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Porto Centro Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,981 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

973 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

John C. Couples - 13/08/2019 AccorHotels review

The reception staff were tremendously helpful and friendly.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Manager Assistant

Great staff

Customer review rating 4.4/5

Nicola Families - 13/08/2019 AccorHotels review

Great location and excellent breakfast. Rooms need renovation. Best experience with Monika at the reception: she is supportive, helpful, professional and extremely kind. Moreover she is passionate for her job. Thank you Monika!

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Monika. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais Manager Assistant

Excellent hotel & Staff!

Customer review rating 4.4/5

Ray K. Friends - 11/08/2019 AccorHotels review

A delightful hotel to stay in. Well appointed and thoughtful rooms. Great amenities and helpful front desk Staff. Denise in particular, suggested an excellent restaurant to visit and offered other useful information about the area. The breakfast (included in our stay) also offered an excellent selection of menu items.

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais Manager Assistant

Mecure Porto

TripAdvisor rating 4.0/5

844marilynb Couples - 09/08/2019 TripAdvisor review

The staff could not do enough for us. So helpful and friendly. Excellent breakfast, all very fresh. And the gift of freshly baked tarts they served to each guest were fantastic. One of the best I have had. Just that little extra service makes such a difference. Highly recommend this hotel.

Mr

Customer review rating 4.4/5

Mahmoud F. Couples - 08/08/2019 AccorHotels review

Satisfactory

Dear Mr. F., Thank you again for sharing your experience. Sincerely, Rui Cruz Manager
Customer review rating 4.4/5

D R. Families - 06/08/2019 AccorHotels review

The location of the hotel was very good. There could be better maintenance of the facility

Dear Debra R., We very much appreciate your comments regarding your stay at the Mercure Porto Centro. If i may ask you this, please give me more information about the maintenance issues that you found during your stay. We want to improve always. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rui Cruz Manager

comfortable

Customer review rating 4.4/5

Zhaoyueming Families - 05/08/2019 AccorHotels review

comfortable

Dear Zhao Y., Thank you very much for your evaluation and we hope your next visit will be as pleasant as the previous one. Sincerely, Rui Cruz Manager

Mercure at it's finest

Customer review rating 4.4/5

Mike K. Couples - 04/08/2019 AccorHotels review

Incredible staff, location Very pleased with every aspect of the facility

Dear Mike K., Thank you, thank you, thank you for your comments regarding your stay at our hotel. Sharing your experience is very important for us, we hope to see you soon. Sincerely, Rui Cruz Manager

Great Location

TripAdvisor rating 4.0/5

markgC5090TD Couples - 04/08/2019 TripAdvisor review

It is located in the old city centre and close to all public transport. Hop on hop of bus stop a block away. Major shopping centres within walking distance. The only issue is the lack of a grab rail in the bath for stability when getting into shower. Management are aware and in the process of installing them. Staff were helpful

Very nice

Customer review rating 4.4/5

Anonymous Couples - 02/08/2019 AccorHotels review

Nice some language issues concerning room service items but overall nice

Dear Bobby C., Thank you for your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team but i would also like to better perceive the language issues about room service... we want to improve at all times and your help detecting any error is very important for us. I remain at your disposal. Sincerely, Rui Cruz Manager

Very satisfied by the hotel & the staff

Customer review rating 4.4/5

Anonymous Business - 02/08/2019 AccorHotels review

Good day, Let me address to you and to all the team of Mercure Porto Centro Hotel my warm and deep thanks for the stay I spent in this hotel from July 27 to July 30. It was my first visit to your hotel and it will certainly not be the last. Also and especially a very special thanks to Mrs. Lia Almeda who made for me all the facilitations for my stay and welcomed me at the reception during the check out , so nice person, always smiling, in a good mood; available, serving and giving good advices. He adviced me about the transportation from ten airport to the hotel. Also, all the staff of the reception and of the restaurant bicycletta who was caring and fixed things for breakfast facilities. You should be so proud of having them in your team, really. I am an Elite Club Accor member, I stay from time to time in the hotels of Club Accor all over the world, this time, the service was among the best I had until now. Make sure I will let the central management know it and make sure also I will come back one day as soon as possible with my family this time. Just one small remark which is that the AC was a little bit noisy in the room despite the fact that I registered levl 1 in the device. Also, I would prefer a room not far from the elevator as requested in stead of the one I had. Thanks again, all the very best. I look forward to seeing you. Sincerely, A. C.

Dear Mr. Abed C., Thank you for such an wonderfull and detailed review about our team and hotel. It is always a pleasure to receive positive feedback. I will for shure share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rui Cruz Manager

Great location

TripAdvisor rating 4.0/5

Scottcali Friends getaway - 02/08/2019 TripAdvisor review

The Mercure Porto Centro is in a perfect location to tour the city. Just a 5 minute walk to the metro station to and from the airport. The tour buses have a stop right across the street. Within walking distance to everything.

Our safe choice

Customer review rating 4.4/5

Rita Couples - 01/08/2019 AccorHotels review

Mercure Porto Centro Hotel is very often our first choice when spending a couple of days in Porto. This time we opted for having breakfast at the hotel and enjoyed the brand new breakfast area. We surely recommend this hotel!

Prezada Sra. Ana Rita Faustino, Muito obrigado pelos seus comentários e pela sua avaliação. Teremos em atenção a sua observação sobre a reposição das mesas. Estaremos sempre á sua espera, volte sempre! Rui Cruz Diretor

Excellent hotel and location

Customer review rating 4.4/5

Scott T. Friends - 31/07/2019 AccorHotels review

The Mercure porto centro is in a perfect location to explore the city. Very easy access from the airport metro train for 2.6E each way or less. All the major sites as well as restaurants and bars are within walking distance of the hotel. The tourist tour bus for 18 euros pucks you up across the street from the hotel. The staff is friendly and the breakfast is high quality. I will always stay with Mercure centro when in Porto

Dear Mr. Scott, Thank you very, very much for your comments regarding your stay at the Mercure Porto Centro. It is always a pleasure to receive positive feedback. Thank you sincerely for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rui Cruz Manager

Fine hotel stay

Customer review rating 4.4/5

Rachel Families - 29/07/2019 AccorHotels review

Room was fine, beds were fairly comfortable, the closet/mirror/nightstand situation wasnt the best - nor was the location of the hotel - but it was a clean and comfortable stay for our 2 nights in Porto

Dear Rachel P., Thank you for your comments regarding your stay at the Mercure Porto Centro. We will verify the bed noise that you reported and solve it quickly. Thank you for your help! We hope to see you soon! Rui Cruz Manager

Friendly and Helpful

Customer review rating 4.4/5

Mrtombs Families - 24/07/2019 AccorHotels review

All the staff were friendly and one member was invaluable in helping us find our way to and from the Mares Vivas festival. He took the time to make various phone calls and then explained it carefully to us. The room was clean and comfortable. There was a good breakfast with a variety of options.

Dear Simon E., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rui Cruz Manager

Pleasant and modern hotel

Customer review rating 4.4/5

Iz Couples - 24/07/2019 AccorHotels review

Pleasant experience with some confusion over the parking at check-in. Room was spacious and nice. Bathroom could be newer and cleaner

Dear Ivan Z., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rui Cruz Manager

Generally satisfied

Customer review rating 4.4/5

Anonymous /. D. N. W. T. B. P. Families - 23/07/2019 AccorHotels review

Everything was in accordance with expectations, with the exception of: 1) Parking. Guests arriving by car should preferably be notified in advance of how and where to park. It would have been much better for us to know that the hotel had very limited parking, and that we could park at the Batalha parking and walk the last few meters from there, rather than having to deal with the chaotic situation outside the hotel. More information would have been good. 2) Stroller and handicaped people. There should be a button on the outside of the hotel to open the normal doors automatically from the outside. As a minimum it should be possible to open this door manually from the outside. The staff is unable to focus on the door at all times (when a lot of customers are demanding their attention), and we had several frustrations in relation to this.

Dear guest, Thank you for sharing your experience, we will use your observations to improve. Sincerely, Rui Cruz Manager

Porto Hote;

Customer review rating 4.4/5

Anonymous Solo - 15/07/2019 AccorHotels review

Staff very helpful, Anna was terrific. Not pleased with original room, changed room but stotage for paersoanl clothes poor, need better layout, drawers for example in which to store shirts etc when staying more than one night.

Dear Stanley W., We very much appreciate your sincere feedback regarding your stay at the Mercure Porto Centro. I took good note of your observations and i will use them to improve. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Rui Cruz Manager

Excellent

Customer review rating 4.4/5

Anonymous Solo - 15/07/2019 AccorHotels review

Helpful

Dear Diana M., Thank you for your evaluation, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rui Cruz Manager
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