Hotel - Mercure Porto Centro Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Centro Hotel

4.0/5 850 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • FRANCISCO SÁ CARNEIRO
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Wind surfing facilities (Paying)
  • Other sports activities  (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:30-01:00
    • Opening hours : Week-end 10:30-01:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Between Jan and April 2019 renovation work will be carried out in the public areas and restaurant/bar. During this time, all services will provided as usual in an alternate space within the hotel.

Hotel location

Our rooms

Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor.For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

  • 147 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Fax machine
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,457 reviews

Our guest reviews for Mercure Porto Centro Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 850 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tete Couples - 12/02/2019 AccorHotels certified review

I hope just mistaken, one day no clean up our room. But, location, foods are so nice. We have enjoyed the trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We regret the failure of one day your room was not cleaned. We will pass this information on to our housekeeping team so that it does not happen again. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Nikita Couples - 12/02/2019 AccorHotels certified review
« A bit small confined, but otherwise OK »

Fridge was too small, the room is a bit cramped, the power outlet in the toilet is not suitable for all of our devices (those in the room are ok) Otherwise a pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Sharon M. Friends - 12/02/2019 AccorHotels certified review
« Agradável »

The room was spacious and clean. The reception staff was very friendly. The breakfast service was abundant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais Manager Assistant

Yuchun Couples - 09/02/2019 AccorHotels certified review
« meet essential needs »

this hotel is modern decorated, and meet essential travelling needs, price worthy

Business - 09/02/2019 TripAdvisor review
« centralized and comfortable »

the location and the stuff make the overall experience pleasant and comfortable. beds and rooms are full of space and nice atmosphere. location just in the center with many restaurants surrounding , shops and pedestrians street.

Tal F. Business - 07/02/2019 AccorHotels certified review
« centralized location with pleasant stay. »

centralized location with pleasant stay, warm and friendly staff while assisting with a smile for any needs. rooms are comfy and big, and nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Manager Assistant

Anonymous Couples - 07/02/2019 AccorHotels certified review
« very good »

I'm very happy with the clean and pleasant condition of the room. It's a trip that I can't forget because it's a kind attitude and a special event prepared by the hotel. I felt comfortable and good during my stay

L. F. Business - 04/02/2019 AccorHotels certified review
« Super nice. »

Had a wonderful time in Porto and Mercure location and efficiency was impressive. Will stay there any time in the future.

Anonymous Business - 04/02/2019 AccorHotels certified review
« Nice and Convenient »

I staid for business over a week end and the property is perfectly convenient for both business and leisure. Perfect location, walking distance to all main point of interests without being in the middle of the crowded, more noisy streets. The property is new and staff very nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Andrew S. Solo - 04/02/2019 AccorHotels certified review
« Affordable luxury »

The experience started with a steep climb from Sao Bento station up a narrow street At the hotel, the check in was quick and efficient. The room was a good size, as was the bathroom, although the bath was on the small size Breakfast was very good Check out was very quick

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Manager Assistant

Anonymous Solo - 31/01/2019 AccorHotels certified review
« Great for Porto downtown »

Very easy, quick and comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We regret that the coffee capsules have not been replenished. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Jonathan B. Business - 29/01/2019 AccorHotels certified review
« Excellent hotel fabulous staff great breakfast »

Great central location. Received a warm welcome on arrival. A nice welcome gift in my excellent room which was spotlessly clean. Staff extremely friendly and helpful throughout our stay. The selection and quality of food at breakfast was the best I have ever had in a Mercure, outstanding. I will be coming back and will also advise my colleagues to stay here in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais Manager Assistant

Amg Business - 28/01/2019 AccorHotels certified review
« Brief stay for work at a regular place. »

Little space at rooms which could create a bit feeling of suffocation. There was a disturbing sound the first night but I could change room with no problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Porto Centro Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rui Cruz Manager

Wallsydney Families - 28/01/2019 AccorHotels certified review
« Pleasant stay »

Very Friendly and helpful staff . appreciated room upgrade.Great location close to trsin and bus station and points of interest

Couples - 28/01/2019 TripAdvisor review
« High quality but.... »

marred by the use of paper cups and plastic cutlery in the rooms. Lowers the image and not good for the environment. On that topic, do we really need a full set of clean towels, etc, each day? All staff we encountered were friendly and helpful.

r88sox Couples - 26/01/2019 TripAdvisor review
« Nice trip to Porto »

Great hotel,well placed for for travelling around the city. The hotel staff were very helpful, friendly and professional. The room was comfortable and food, including breakfast was good. Will certainly stay here again.

Prash Families - 24/01/2019 AccorHotels certified review
« Highly Recommended. »

Right from our check-in to our exit, our stay was very pleasant. You front-line staff at check-in were great. They were helpful, professional and nice to relate to. It was a pleasure as a foreigner to have such a great reception. The night staff however, should not be in that job. They were anti foreigners and GLUM.

Robert C. Couples - 23/01/2019 AccorHotels certified review
« A great stay !! »

A great stay at this Mercure. Very friendly, helpful and professional staff. Comfortable room and good service throughout. Highly recommend this hotel and it has a good location for travelling around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais Manager Assistant

Stuart C. Couples - 22/01/2019 AccorHotels certified review

Very easy calm and relaxed atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Manager Assistant

Chris B. Friends - 18/01/2019 AccorHotels certified review

Enjoyable, room and bathroom layout and storage needs to redesigned and improved. In January the floor covering was very cold on the feet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Porto Centro. Thank you again for sharing your experience, and we will see you soon. Sincerely, Rui Cruz Manager

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