Hotel - Mercure Porto Centro Hotel
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Mercure Hotel

Mercure Porto Centro Hotel

Praca da Batalha 116 
4049-028  PORTO
PORTUGAL

413 reviews
TripAdvisor Rating Based on 413 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Wind surfing facilities (Paying)
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • FRANCISCO SÁ CARNEIRO
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Nearby)
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Wind surfing facilities (Paying)
  • Other sports activities (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:30-01:00
    • Opening hours : Week-end 10:30-01:00

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor.For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

  • 147 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Direct dial telephone
    • Printer
    • Fax machine
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,337 reviews

Our guest reviews for Mercure Porto Centro Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 413 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Oscar M. Couples - 16/08/2017
« Two nights, one parking problem, and nobody attended us... Dissapointing »

The room was fine, but no much services for being a 4* hotel. We have used the bar, where the service was just talking between them and barely we found what wanted. We also used the parking service. As the hotel was full you gave us the alternative of a parking in the surroundings. Our surprise came when the second day we tried to get our car at night to go to Matosinhos to a dinner with some frienda, they told us that ok, but 6€ more............ Why? Because the do not have some card. As we asked at the beginning for the option to get out the car and came again in 3 hours, we went to the hotel to talk with the reception... There was one lady listening and phoning the parking but no solution, our feeling was that all the staff just wanted we to go away and they just smiled... This has been the first and only time that this happens in a 4* hotel. The service was disaapointing and from my point of view you do not reserve the category, neither the staying fares.

AccorHotels certified review
Robinf Couples - 15/08/2017
« Well situated hotel with very friendly staff »

The staff were responsive and helpful. Garage space was organised by requesting in advance. Evening dinner (fixed menu) was OK if not scintillating. The only other negative was that the air conditioning didn't work v-- which we discovered too late to get fixed. Otherwise all good.

AccorHotels certified review
Sigal F. Families - 08/08/2017
« nice »

We ordered a large room. They gave us a room with a terrible noise. They said there was no other room. Only after an argument did they give a quiet room. I was irritated by this behavior

AccorHotels certified review
Raquel Friends - 08/08/2017
« Great hotel in a great location »

This was a GREAT hotel. It was centrally located and within walking distance to restaurants and bars. The rooms was clean and spacious.

AccorHotels certified review
Meiri B. Y. Couples - 08/08/2017
« exclent »

very nice hotel , hotel staff are polite,knowledgeableroom are clean , centrale hotel perfect place

AccorHotels certified review
Patricia E. K. Friends - 07/08/2017
« Nice experience »

Close to the main attractions, the hotel is easily accessible and offers good quality of food, beverages and hygiene.

AccorHotels certified review
A.b Families - 04/08/2017
« great »

great breakfast ,facilities and location the air conditioner didn't work as we expected

AccorHotels certified review
Helen H. Families - 04/08/2017
« Mrs Helen H. »

Enjoyable stay at the Mercure Porto hotel. Staff were extremely pleasant and helpful and the hotel was clean and bright. Would definitely recommend the hotel and would stay again.

AccorHotels certified review
Torunn Couples - 03/08/2017
« Wonderful stay »

We had a wonderful stay. This hotel has the best staff ever. The rooms was clean, the food was great. We just loved this hotel, and will come back here next time we are in Porto. Thank you for topp service.

AccorHotels certified review
Anonymous Couples - 02/08/2017
« As expected , a comfortable stay with good service. »

All as expected but were particularly impressed at the speed at which our requested for more coat hangers was dealt with(only four provided initially). Another comfortable chair would have been appreciated. For us the pod coffee making machine was redundant, if the opportunity to have hot drinks is provided it would be useful to cater for the large number of people who do not drink coffee or at least do not want to use this sort of machine. The bar service was very good.

AccorHotels certified review
Anonymous Couples - 31/07/2017
« Very Good. »

The location is great, and the staff is also very friendly providing a lot of helpful information.

AccorHotels certified review
Mario P. D. Couples - 31/07/2017
« Supetcómoda »

Satisfactoria o

AccorHotels certified review
Luckydili Couples - 31/07/2017
« Perfect »

The reception was really nice. The young lady who speaks Chinese make us feel warm and at home.

AccorHotels certified review
Anonymous Couples - 30/07/2017

Efficient check-in, check-out and parking.

AccorHotels certified review
Ro.. Couples - 26/07/2017
« Perfect stay in a perfect city! »

Brilliant, modern location.

AccorHotels certified review
Don Friends - 25/07/2017
« Don »

Had great comfort and all the services (nice breakfast) that I wanted

AccorHotels certified review
Blair Couples - 22/07/2017
« Excellent hotel and great location »

Beds were good and location was amazing

AccorHotels certified review
Tim Couples - 20/07/2017
« Nice hotel, clean and comfortable room with good breakfast. Spoilt somewhat by a problem with the room key every day »

Excellent staff willing to help, good location. Very disappointed that each day we returned the automatic room key card did not work so we had to go all the way back down to reception to have it re programmed, this happened 4 times we stayed 4 nights. It was blamed on keeping it next to a mobile phone but this was not the case as we maintained it separate so it must be the lock. Last time the manager tried and one card did not work. Other than that enjoyed the stay.

AccorHotels certified review
John A. S. D. Friends - 17/07/2017
« Central location near shopping street »

Professional check in, well planned room but sticky floors and dust bunnies under the beds. Amazing breakfast but staff are slow in anticipating that the coffee machines needed milk and both machines often ran out at the same time.

AccorHotels certified review
Fred A. Couples - 17/07/2017
« Modern clean hotel with friendly staff and god location »

Very good

Our most recent 20 reviews
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