Hotel - Mercure Paris Gobelins Place d'Italie Hotel
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Mercure Hotel

Mercure Paris Gobelins Place d'Italie Hotel

8 bis avenue de la Soeur Rosalie 
75013  PARIS
FRANCE

615 reviews
TripAdvisor Rating Based on 615 reviews
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Check-in from 13h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • On request and according to availability. (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • On request and according to availability. (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • deposit before 9am=pick-up 8pm close sund/b.h (Paying)
    • Shoe shine machine
  • Concierge

Catering

  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our designer rooms (renovated in 2009) with views of the Eiffel Tower and our garden. A Junior Suite is also available.

  • 60 rooms
  • 46 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Toilets
Our rooms fittings

Your meetings and events

4.3/5 AccorHotels Rating Based on 983 reviews

Our guest reviews for Mercure Paris Gobelins Place d'Italie Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 615 reviews
AccorHotels certified review
Anonymous Couples - 20/07/2017
« Great service »

Very friendly and helpful employees. Nice clean rooms

AccorHotels certified review
Anonymous Friends - 15/07/2017
« Crammed small room, felt dirty and could use some beautification »

Staff was kind and the area is great only complaint is how small the room was and that it felt cramped. But this is very common for Paris. Otherwise room felt a bit dirty and in need of some detailing.

AccorHotels certified review
David R. Couples - 11/06/2017
« Ok »

Well it was ruined by three of you're workers, taking a cigarette break on the top of the emergency staircase when my Wife was sat on the balcony it have her a fright then theystarted to pester her!! Not the romantic birthday weekend I had promised her

AccorHotels certified review
Kevin M. Families - 04/06/2017
« Comfortable, quiet and with reliable good service. »

As ever, we enjoyed our stay. Junior suite 805 is quite spacious with great views. However, it is close to the lift and we were very aware of the "bong" on the many occasions when the lift was in use. Also, there was a drains odour which we have mentioned before and which really could do with some attention. When we book a junior suite again we would prefer it not to be 805.

AccorHotels certified review
Desiree C. Friends - 03/06/2017
« Correct »

The place is Clean, tidy, the staff was very nice and polite, and available.

AccorHotels certified review
Robina C. Solo - 23/05/2017
« A very pleasant hotel in an attractive environment. »

The hotel is in a very attractive setting with small gardens all around. The reception staff spoke good English and were very helpful. The breakfast was excellent value. My room was clean and comfortable.

AccorHotels certified review
Anonymous Friends - 18/05/2017
« Most staff were extremely friendly, good location. »

I found this hotel room to be of a good standard, small yet what was needed. Most staff, particularly Aurelia? Were very helpful with booking tours and answering questions. Another staff member was quite rude (when I needed help with the shower) and made me feel stupid which I did not appreciate. A taxi was booked for me which I appreciated on my departure and I was told it would be about €45 to airport. When it turned up it was not a taxi (no taxi sign or meter) and he charged €65 cash only. This was very disappointing when I trusted I was getting a taxi for a fair price. Location is good for proximity to train station to get into places. Restaurants are plentiful and great in this area.

AccorHotels certified review
Sami Couples - 16/05/2017
« Quiet location but still close enough to everything  »

We had very nice view from the 8th floor and we were satisfied with the room and its cleanliness. On couple of days the maid did not remember to fill the coffee and milk. We did not need any special services and thus the hotel was ok for us.

AccorHotels certified review
Paulo R. O. Couples - 13/05/2017
« Room has excess of humility  »

Hotel is ok. The room has excess of humidity... the floor next to the window was always wet and the windows completely blurry. In the checkout, my credit card was charged twice and the pre-reservation was not canceled. I will have to deal with it upon my return home.

AccorHotels certified review
Edo Business - 11/05/2017
« it was ok »

I visit your hotel frequently , but this visit you suddenly asked me to make a copy of my passport! and have a deposit booking on my credit card?? In the Netherlands it is not allowed that a company like a hotel makes a copy of a passport! the lady behind can check my passport to see if I am who I am and a copy of a passport doesn't make any difference. in the past you didn't ask it!

AccorHotels certified review
Jean Business - 10/05/2017

Friendly staff, quiet room. Walking distance from many restaurants and Metro station.

TripAdvisor review
kevinjW6381ID Solo travel - 03/05/2017
« Intrusive & rude staff; dirty smelly carpet; stained towels; uncomfortable hard bed »

Dirty smelly carpet; cleaning people will enter twice even after being told no then you'll receive a loud phone call to ask you again if you want your room cleaned after repeatedly saying no. The towels have strange stains. The bed is hard as a rock.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KevinjW6381D, We thank for your comments and we are very sorry if your stay at our hotel was not up to your expectations. I'm however quite surprised reading your comments about staff attitude as our staff is usually praised for its helpfulness, kindness and service oriented attitude... I would very much appreciate if you could contact me at h1969-gm (at) accor.com personally to discuss this important matter further. Even though I see that you feel very strongly against this possibility, I hope to have the chance to welcome you again in the future to make up for your discomfort. Best regards, Marie-Alix Le Quéré, General Manager

AccorHotels certified review
Anonymous Families - 18/04/2017

Room very small. Normally as a Platinum member I would be upgraded - particularly as I booked 2 rooms for 4 nights. Also no bar to use the welcome drink voucher. Only offered 1 drink voucher anyway even though there were 4 of us staying

AccorHotels certified review
Anonymous Business - 13/04/2017

Receptionist no so much polite, and at 2 PM room was not yet available! Room itself good and clean. Rate compared to quality acceptable.

AccorHotels certified review
Anonymous Solo - 12/04/2017

Pleasant, comfortable.

AccorHotels certified review
Anonymous Business - 11/04/2017

The level of room and barhroom is merely three star hotel, not more. Similar finding was my colleague using same hotel. As a person who travels a lot I can not understand the poor overall status of Paris hotels (3'rd time in 6 months). Same time in Milan, Munich and Moscow I get what I want with money: using 150-200e/night should be equally similar status in which metropole one visits to have the level of room that is four star - inside outside too. Paris just dont do it. Your hotel did not do it. Qualify. Second issue is the artitude of personality while checking-in or whatever: there was much to do with some of staff (around 33%). Third: in any major city in Europe in any hotel english capable personal should be priorized. Once again: your hotel did not qualify for this basic talent of personal - english talking.

AccorHotels certified review
Anonymous Business - 06/04/2017

Not even close to fulfilling my expectations: Way to high temperature in the room ("AC not turned on yet" according to staff. Internet!!!! You go to be kidding me!!! How can You offer rooms to businessguests without being able to offer high speed internet. You can get a connection but it is impossible to connect to a company network through a VPN-connection and download emails and work in different company systems. How can charge $150E/night and not offer a proper internet connection - unacceptable in 2017!!! Also You rooms are very load, You can easily hear what's going on in the room next door and out in the hall.

AccorHotels certified review
Anonymous Business - 06/04/2017

Hotel was OK, I stayed two nights and on returning the second day my room had not been made up. It was too late and I was too tired to complain at the time but would put me off staying there again

AccorHotels certified review
Anonymous Business - 02/04/2017

Very warm place to stay. very professional and freindly staff. Always happy to get back to this hotel.

AccorHotels certified review
Anonymous Friends - 11/03/2017

It was excellent. We stayed in room 801, which is the one we always ask for. The service and welcome was fantastic, thank you!!

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