Hotel - Mercure Paris Gobelins Place d'Italie Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gobelins Place d'Italie Hotel

4.0/5 681 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 125.00 EUR Non member rate
From 118.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • On request and according to availability. (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • deposit before 9am=pick-up 8pm close sund/b.h (Paying)
    • Shoe shine machine
  • Concierge

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our designer rooms (renovated in 2009) with views of the Eiffel Tower and our garden. A Junior Suite is also available.

  • 60 rooms
  • 46 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Bathtub
    • Toilets
Our rooms fittings

Your meetings and events

4.3/5 AccorHotels Rating 1,559 reviews

Our guest reviews for Mercure Paris Gobelins Place d'Italie Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 681 reviews
Alain Couples - 28/11/2018 AccorHotels certified review
« I have stayed at this Mercure for many years »

We enjoyed the hotel again. It is well located close to bus routes and metro leading to any point in Paris. The personnel is helpful and will do what they can to make your stay pleasant. The rooms are small with all what one needs. I must stay that a renovation of the bedding, the furniture and carpet would be welcome although everything is very clean

James H. Business - 22/11/2018 AccorHotels certified review
« disapointing »

nice Staff, terrible room, terrible bed, expensive, even for Paris

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for taking the time to tell us about your experience. I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. I'm disapointed that you considered you room "the size of a broom cupboard" per your detailed comments as 27 sqm is a fairly comfortable size for a room in the center of Paris. But we are happy to read that you enjoyed the service from our friendly team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie-Alix Le Quéré Hotel Manager

Manuel M. Couples - 14/11/2018 AccorHotels certified review
« This was not a **** experience. »

We we expect a 4 star hotel to be 4 star in every room category, not just in Privilege rooms. Our room was very small with obvious efforts made to squeeze amenities into too small a room. The bed is queen size, and was good, but the furniture was cheap: metal and chipboard and pressboard covered with a fake veneer film or melamine. To fit in closets, they surrounded the bed headboards, so one's head was right next to the closets. A built-in tiny, obviously pressboard shelf, just sitting there, was a poor excuse for a night table. There was one desk chair and a stool to sit on, but there was really no room for them. The bathroom looked nice and modern at first glance, but the vessel sink didn't drain properly and in the corner of the bathtub/shower combo we saw some BLACK MOULD. One had no control over heat or cooling as it was set on central control, but the window opened. The room was quiet and the hotel looked very inviting from the court yard. It also seems to have some nice outside areas, but the weather was not conducive to using them. The reception area does not compare to other 4 Star hotels we have stayed in, like Accor's Ink Hotel in Amsterdam, or competitor's Crown Plaza. We had booked 6 nights, 2x3 on a 3 for 2 special, so the price was not bad for Paris, but it was not a good deal. At full price, we would have been furious and could have done much better elsewhere. As it was, we left the room at 10 a.m. and returned at 10 p.m. because the room was really not suitable for anything but sleeping. We spend 2 months in Spring and again in Fall in France. Although we have our own place there, we take one or two side trips each time. Accommodation-wise, this was the worst.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. Please note that indeed, heating/air conditioning can be monitored by the guest directly from the room. Also, I would like to add that we cannot be compared with The Ink hotel in Amsterdam, which is a MGallery by Sofitel 5* hotel... We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie-Alix Le Quéré Hotel Manager

Peter M. Couples - 07/11/2018 AccorHotels certified review
« Ideal position for exploring »

Pleasant room with a view over the courtyard. A quiet haven in a busy city.

Couples - 04/11/2018 TripAdvisor review
« Very good »

Was a good location.. Staff very helpful and friendly .. Clean and tidy...Only down side I m a silver member and asked to for free drink this was annoying as I m a silver member and have a free drink from the mini bar ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear barry976, Greetings from Mercure Paris Gobelins! Many thanks to have taken the time to comment your stay with us! It's a pleasure to read that we've been up to your expectations and that you've enjoyed our location, the cleanliness of the room as well as our friendly team :) Indeed, we do not have a bar in hotel, that's why we are providing fully stocked minibars in everyroom with softs and alcoholic drinks as well as snacks. The welcome drink we are offering to our elite status loyalty guests like you is, then, to be taken from the minibar... We're looking forward to welcoming you again shortly,

Barry S. H. Couples - 03/11/2018 AccorHotels certified review
« Mr Barry H. ok »

Good room friendly staff... Only problem I m a silver member. Gave me a card for a free drink.but charged. For it. because it was alcoholic. Was disappointed as I was not charged before at novotel.... Previous......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H, We very much appreciate your comments regarding your stay among us: it's a pleasure to read that you've enjoyed your room as well as our friendly team! I'm sorry about the misunderstanding there seems to have been regarding your free drink as a Silver status LCAH member, I've double checked the minibar report and your invoice and indeed we've offered you one drink out of the three you've consumed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Alix Le Quéré Hotel Manager

Nadine Families - 23/10/2018 AccorHotels certified review
« Average »

Very average. I was surprised to find out that each Mercure hotel has its own standards and does not follow a standard set of listed criteria. This is what I was told at the Reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms T., Thank you for taking the time to tell us about your experience. I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. There must have been a misunderstanding because, indeed, every Mercure hotel in France follow the same list of service criterias. But, each Mercure hotel is different in its decor and local authenticity. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie-Alix Le Quéré Directrice - Hotel Manager

Fiona I. Couples - 18/10/2018 AccorHotels certified review
« Decent sized room in a standard hotel »

The location of the hotel was brilliant, we loved staying so close to Place d'italie. The room was a good size for central Paris, the bed comfortable, and the hotel in general nice and quiet. Not a 4 star experience particularly, it just felt like a standard corporate hotel. Nothing stood out and there were no added extras to make the stay special. The toiletries provided where particularly disappointing, the shampoo/body wash was so harsh.

Jeehyun C. Families - 17/10/2018 AccorHotels certified review
« Good »

Very Comfortable!

Peter A. Friends - 11/10/2018 AccorHotels certified review
« Small hotel with no bar or restaurant »

Room compact and bijou, clean room. Credit card details taken for anything I might purchase however apart from a mini bar there was nothing else to purchase as no bar and no restaurant, as an Accor club member I was offered a free drink but only for one person, bit strange as two persons in the room, didn’t bother with it as no wine in minibar and apparently couldn’t use free drink on alcohol. Staff were very helpful though and the help yourself breakfast experience was fairly good.

Lucy T. Friends - 10/10/2018 AccorHotels certified review
« Slightly disappointing »

I stay at a Mecure Sheffield regularity & that is my standard match for others. This fell short of that standard & service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms T., We thank for your comments and we are very sorry if your stay at our hotel was not up to your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie-Alix Le Quéré Hotel Manager

Jurgen V. Business - 08/10/2018 AccorHotels certified review
« Decent Paris hotel in a quiet street »

This hotel had 16m² rooms which is ok for Paris standards. Moreover the room was still affordable despite Salon d'Auto and Fashion weeks. The internal courtyard guarantees a good night sleep and because the windows can be opened, i was able to get some fresh cool air in the room. I took the buffet breakfast 1 morning at 16.50 EUR it was very rich with eggs, pancakes, yoghurts and croissants.; in short everything you need to start the day well. The hotel doesn't have a bar, so forget the glass wine before you go to bed. The minibar has only softs, spirits and beers. Another morning i did not have a lot of time and fetched breakfast just around the corner on Place d'Italie where there is a nice bakery. I didn't visit but on the place d'Italie there is a big shopping mall and this is just around the corner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V.D., We very much appreciate your comments regarding your stay among us: it is always a pleasure to receive positive feedback and I will share your comments with our team. We're happy to read that you've enjoyed how quiet our rooms are as well as our buffet breakfast! Thank you again for sharing your experience, we're looking forward to welcoming you again. Sincerely, Marie-Alix Le Quéré Hotel Manager

Stuart Couples - 03/10/2018 AccorHotels certified review
« Great Location in non tourist part of Paris »

Room was small like most Hotels in Paris. Bed very hard. Nice view of the Eiffel Tower from our room . Location is nice, not a busy street and near many restaurants and bars. Only a block away from a modern shopping mall.

Anonymous Couples - 21/09/2018 AccorHotels certified review
« Very nice place to stay. But extremely small rooms. »

After a problem with our booking it was great. The staff handled our problem very professionally an patiently when it was no fault of yours.

A.v. Families - 16/09/2018 AccorHotels certified review
« Convenient and accessible »

Nice hotel, easily accessible by car and metro / bus. Excellent staff. Nice room, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., Many thanks for your very positive review following to your stay in our Junior Suite! We're looking forward to welcoming you again shortly, Sincerely, Marie-Alix Le Quéré Directrice

Matthew C. Business - 15/09/2018 AccorHotels certified review
« Very plesent, nice friendly staff, lovely stay. »

Very nice. Lovely quite place, no street noise. Will return again in a week for a longer stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C, We very much appreciate your comments regarding your stay among us: I will share your very positive comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you again next week. Sincerely, Marie-Alix Le Quéré Directrice - Hotel Manager

Couples - 16/08/2018 TripAdvisor review
« Wonderful Hotel in Paris »

This Hotel is perfect and the manager and her staff are absolutely top notch. Our room had a balcony that looked out over the sights of Paris that just kept getting more and more beautiful as the evening progressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Q5110HTcharlesc, Thank you so much for having taken the time to comment your stay with usand for your kind words: it's a real pleasure for the entire team to read that we've been up to your expectations and that you've enjoyed so much your stay among us! We're looking forward to welcoming you again, shall you come back to Paris, Kind regards, Marie-Alix L. Hotel Manager

Luis F. Families - 10/08/2018 AccorHotels certified review
« TRANQUILO Y CONFORTABLE »

PERSONAL MUY ATENTO

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUIS ALBERTO F., We very much appreciate your comments regarding your stay at the Mercure Paris Gobelins Place d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Alix Le Quéré Directrice

Jeremy R. Families - 02/08/2018 AccorHotels certified review
« Paris short break »

A nice small hotel in the heart of Paris. Super view of the Eiffel tower from the balcony.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay among us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Alix Le Quéré Directrice - Hotel Manager

Anonymous Solo - 30/07/2018 AccorHotels certified review

I loved it. It was very basic, but just what I needed on this trip. I was dropping my son off with a HomeStay hostess, so I was out of the room for 12-14 hours at a time. The hotel met my needs well. I even got room service one night late, and the young woman who delivered it was great. The only negative experience was upon checkout with Sultane. I've discussed this with Accor customer care. A double charge also was taken care of. I trust my next stay with an Accor property will be smoother.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gobelins Place d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Alix Le Quéré Directrice - Hotel Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 125.00 EUR Non member rate
From 118.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates