Hotel - ibis Paris Gennevilliers
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Gennevilliers Hotel

3.5/5 225 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 69.00 EUR Non member rate
From 65.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Polish
    • Portuguese
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)

Business services

  • 2 meeting room(s)
  • Web corner
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 60 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 846 reviews

Our guest reviews for ibis Paris Gennevilliers

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 225 reviews
Andrew Business - 16/10/2018 AccorHotels certified review
« Tired hotel in need of redecoration »

Very much overpriced for a basic hotel. Rooms are in need of modernisation or at least redecorating. Staff are friendly and welcoming. Room air conditioning not working thus it's necessary to open the window onto an extremely noisy street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the ibis Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Direction

Mark Business - 04/10/2018 AccorHotels certified review
« Econo experience »

Clean, friendly staff, uncomfortable bed, noisy rooms

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Paris Gennevilliers. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La Direction

Beskydy-live, S. Friends - 01/10/2018 AccorHotels certified review
« our group was very happy with the stay at your hotel »

group was sattisfied, no bad references. We hope to work with your hotel again with other groups.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the ibis Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

C. Couples - 11/06/2018 AccorHotels certified review
« The stay was perfect, the room was clean and comfortable »

The service was good, the room clean. We spent a nice week-end. The hotel is well located, not far from the metro Station Les Agnettes which is direct to the Champs Elysée. The staff was helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fatehi Fraioui Directeur

Anonymous Business - 15/05/2018 AccorHotels certified review
« Worst value for money »

1. No heating in the room. 2. No elevator 3. I got a broken eternal heater 4. Poor breakfast I have been to better hotel for this money. I have been in better Ibis's

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEVI O., Thank you for taking the time to tell us about your experience at the ibis Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatehi Fraioui Manager

David Business - 29/03/2018 AccorHotels certified review
« Noisy, poorly maintained »

Lovely welcome, staff very good, bedroom very very tired, bed poor, socket on bedside faulty, temperature dial did not function, so had to have window open, lorries for supermarket at 3:30 were too noisy, bud was past its best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID B., Thank you for taking the time to tell us about your experience at the ibis Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatehi Fraioui Directeur

Anja B. Couples - 12/03/2018 AccorHotels certified review
« Good location, breakfast poor value for money »

Convenient location for city centre access, comfortable bed. Breakfast selection was poor for the price and I had to ask three different people on reception about whether I could use my Accor points before I got a firm answer

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANJA B., Thank you for taking the time to tell us about your experience at the ibis Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatehi Fraioui Manager

A K. Business - 18/01/2018 AccorHotels certified review
« I HAVE NOT MADE ANY RESERVATION IN THAT PERIOD »

SHALL I WORRY THAT YOUR SYSTEM WILL BE CHARGING MY CARD WHEN I HAVE NOT ANY RESERVATION? I RECEIVED YOUR EMAIL FOR RESERVATION CONFIRMATION WHEN I HAVE DONE ANY, AND STILL FAR AWAY FROM PARIS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear APAULLINAIRE K., it was for your reservation prepayed( no refund) in octobre. it' s a mistake in the computer. Sorry about this message. Best Regards The Direction

P. Business - 04/12/2017 AccorHotels certified review

disparition de documents

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur P., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Paris Gennevilliers. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Je vous ai laissé un message sur votre telephone, n'hésitez pas à revenir voir moi, concernant la disparition de documents. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur P. , en l’expression de nos sentiments les meilleurs. Fatehi Fraioui Directeur 01…

Reuven S. Business - 30/11/2017 AccorHotels certified review
« Fair »

You provide a very basic room. Not good archtecture: No place to put the suitcase, very small place for the clothes, big bed - no space to move... Poor airconditioning - no heating. The room was cold. No English chanals on TV.

K. Business - 16/10/2017 AccorHotels certified review
« Excellente »

-

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gennevilliers. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Fatehi Fraioui Directeur

G. Couples - 18/09/2017 AccorHotels certified review

Excellent accueil, excellent confort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOMINIQUE G., We very much appreciate your comments regarding your stay at the ibis Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatehi Fraioui Directeur

Guenet G. Business - 11/07/2017 AccorHotels certified review
« good with the exception of the last minut unpleasant behevior of the personnel during check out. »

I was told to leave the room immideatly after a two day stay in your hotel. Apparently I was late by 25 mn. The chamber maid started entering my room without knocking at 10.30.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUENET G., Thank you for taking the time to tell us about your experience at the ibis Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatehi Fraioui Mananger

Laura Business - 24/06/2017 AccorHotels certified review
« Over cooked »

Though the temperature was above 33 degrees, the airco was blowing hot air even when set at 10 degrees!! I couldn't sleep both nights! The window was dirty and when I tried to open it in the night for some air, people were offloading and using machines in the night- cutting grass or vacuuming- no idea. The toilet was not well fixed, the toilet paper support was also not fixed. The matrass I slept on ended up half off the bed. All in all a terrible experience. I preferred to stay in the shopping center until closing than back to the hotel and get overcooked!

Peter P. Solo - 05/06/2017 AccorHotels certified review
« Satisfactory »

Satisfactory but you ran out of beer in the bar!

Peupi Couples - 04/06/2017 AccorHotels certified review
« Satisfactoria »

Satisfactoria

Mustapha S. Solo - 03/06/2017 AccorHotels certified review
« Was good compare to last year »

The room was good and the service was good the only thing I noticed was I smell cigarettes in the bathroom other than that everything was good

Reuven S. Business - 21/05/2017 AccorHotels certified review
« Very very basic »

Yourfacility is very basic. In the room there is no hot pot for coffee, no refrigerator, no English channels on the TV, very very basic and poor breakfast... There is NO VALUE for the price... Sorry.

Reuven204 Business - 19/05/2017 TripAdvisor review
« Basic reward »

The hotel is very basic in the room and in the breakfast. The room is empty, even without a picture. No refrigerator, no hot pot for coffee. TV without English channels (CNN, BBC etc.). Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Paris Gennevilliers. I am sorry that your experience did not meet your expectations; all our rooms have a picture, but in all ibis hotels we don't have frige or coffee in the room, and we've got BBC channel. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 09/01/2017 AccorHotels certified review

The employees at the reception were very friedly. Some menues of the restaurant were out, but the available food ok. The room 219 was used, but clean and ok. The bathroom was dirty. Some browm streams and drops at the wall near the toilet were very disgusting and the Hotel haven´t cleaned it after reclamation. The condition of the bathroom in total is very old. It is a pity, because the Hotel has potential with its staff.

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