Novotel Phuket Resort Hotel 4 stars

TripAdvisor rating 4.5/5 4,220 reviews
Novotel Phuket Resort
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+ 27 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET INTLPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Boat excursions
  • Table tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre

Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd
PATONG
KATHU
83150
phuket
thailand

Tel: +6676342777

Fax: (+66)76/341145

Contact email

Check-in from 14h00

Check out up to 12h00

  • SOUTHERN BUS TERMINAL :   SOUTHERN LINE PHUKET

  • KALIM BEACH RD :   PHRA BAHRIM RD TAWEEWONG RD

  • KALIM BEACH ROAD :   RANONG RD PATONG

  • PHRABARAMEE RD :   KALIM BEACH ROAD NOVOTEL

  • By plane

    PHUKET INTL At 32km / 20 miles - Shuttle paying

GPS :7.907879, 98.297639

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room, 1 double bed

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, twin beds

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, 1 double bed

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, ocean view, 1 double bed

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, Pool access, 1 king-size bed

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, twin beds

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, ocean view, twin beds

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Sea View Room, 1 Double Bed with Balcony

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Sea View Room, Twin Beds with Balcony

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room, 1 queen-size bed and 1 bunk bed

  • Max. number of persons: 4
  • Area: From 46
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room, twin beds and 1 bunk bed

  • Max. number of persons: 4
  • Area: From 46
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite 1 Double bed with Balcony

  • Max. number of persons: 3
  • Area: From 96
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite, 1 king-size bed and twin beds

  • Max. number of persons: 4
  • Area: From 101
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RUEN THONG

Type of cuisine: Regional

Where Thai cuisine is an art.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COFFEE HOUSE

Type of cuisine: International

All day breakfast with Asian and Western specialities.

Lunch

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MIRAGE POOL BAR

Photo non contractuelle / Strictly non binding

Savour a tropical cocktail as you gaze out over the sea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HOURGLASS BAR

Photo non contractuelle / Strictly non binding

Evening entertainment with live band.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 312

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Phuket Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,796 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,220 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Ian P. Couples - 14/10/2019 AccorHotels review

Awesome room. Great service friendly staff. All in all great

At first, the rooms we got didn't match my requests.

Customer review rating 4.3/5

Danna Families - 14/10/2019 AccorHotels review

We arrived 2 adults+3 kids. The order was for joined rooms, which we didnt get at first+ it was extremly far from the activities the hotel provides. 2 nights later we were shifted to our satisfaction. Yoo bad 50% of our stay wasn't that fun, as the rooms are nice, the breakfast was good and service was great.

Pleasant and nice stay and staff.

Customer review rating 4.3/5

D. K. Couples - 13/10/2019 AccorHotels review

Pleasant

Very disappointing

Customer review rating 4.3/5

Nir P. Families - 13/10/2019 AccorHotels review

We received a family suite in building number 1, which was located on the main street. Although we were explicitly told there is no noise coming from the street, we couldn't sleep till morning time because of the terrible party noises on the beach and taxis coming from the main street and sounds like it is in our room... The family suite had a heavy smell of dampness. Bottom line: very disappointing

Pool was the highlight

Customer review rating 4.3/5

Nupur Couples - 13/10/2019 AccorHotels review

The room was spacious. The bathroom didn't have any floor towel on the first day but was placed only on the second. Needed some assistance from HK but all numbers connected to FO and HK never showed up. Loads of mosquitoes in the room - the outdated mat machine wasn't much help. Pool bar staff was very friendly and prompt - the pool area made the stay wonderful. Mini bar was empty - so had nothing to munch on - that was a little disappointing. The charging points were behind the bedside table and big lampshade - we had to move the furniture to charge with comfort. Overall our stay at Ramada Patong was more convenient.

Great place to stay and explore Phuket

Customer review rating 4.3/5

David Families - 12/10/2019 AccorHotels review

Enjoyed our stay and the staff were always friendly

Great Resort Holiday spoiled by your neighbour

Customer review rating 4.3/5

David S. Solo - 11/10/2019 AccorHotels review

I had an overall wonderful time staying at your resort. The staff were efficient and friendly and nothing was too much trouble. However, this great experience was completely spoiled on the final night and day due to the constant loud noise from your neighbour, the run down slum posing as a hotel and its kitchen/ dining room set up as a caravan. I have reported this to the staff that morning at at check out so they have the details. In summary, the loud Middle eastern music went till 3 am on night and morning of 9/10 October, then restarted at 6.00 am on 10 October. That is when I summonsed and complained to the duty manager. My bottom line is, I will not stay with you again if I am placed in rooms blocked 100 to 300 inclusive. You must have noise regulations. As the resort management, please fix it. Telling me how sorry you are then telling me it is the neighbour does not fix the problem. I will await your response before I go to Travel Adviser. David S.. Room 121.

Dear David S., Greetings from Novotel Phuket Resort, Thank you for choosing to stay with Novotel Phuket Resort recently. I am writing this email to express my most sincerely sorry to learnt about your recent stay's experienced was not the most comforts due to the noise disturbance from neighbor, I would also take this opportunities to thank you for your kind bringing it matters to my attention, either the complaints you kind addressed to my duty manager which was missing some how so i am able to fix it for both. My action will immediately be gearing after reply your email by book in to stay in that room, and will open a proper communication with the neighbor on Monday, if not will report to local authority hence they have a law to control the timing and minimum level of noise. In addition, we have noted the matter in your stay preference to be sure next time you room will be on block 5 or 8 only. Mr. Davis, we are sorry once again, we truly hope that you will give us a chance to taking care of you on next coming holiday in Phuket. Kind regards, Sincerely, Wutti Sanjorn General Manager

Excellent location

Customer review rating 4.3/5

Tanushri P. Friends - 11/10/2019 AccorHotels review

location was excellent ...shuttle service provided is good....only breakfast was cold and did not look fresh plus the bakery stuff was not good.....Indian breakfast execellent .....Sam the F& B manager was kind enough to provide us with masala Indian tea !!Hats off as we all miss that when on a international holiday ...Thanks sam (F&B manager)-Sameer

My holiday My Accor

Customer review rating 4.3/5

Olyvia B. Families - 09/10/2019 AccorHotels review

I recently stayed at Novotel Phuket Resort from 04 - 07 October 2019 with my family. We had booked a family room. It is just perfect for a family travelling with small kids. The hotel is very well located across the Patong Beach and has got very good entertainment options within its premises. The breakfast spread was good and also the food at the Thai restaurant was very nice. Staff is very friendly and helpful.

Nice stay

Customer review rating 4.3/5

Balaji Families - 08/10/2019 AccorHotels review

Check in too fast.. really thanks to Ploy.. well maintained resort.. love the facilities provided at the resort. Our family had a great time.. special thanks to lady at Taxi section. she arranged a good luxury vehicle for two days.. Overall I loved the staff.. They were always ready to serve.. Definitely I'll comd to ur resort again..

Good experience

Customer review rating 4.3/5

Kabir D. Families - 06/10/2019 AccorHotels review

The staff was courteous, rooms were clean , though the air conditioning was poor and the water in the sink was not draining.

Wonderful experience and Everything I had hoped for

Customer review rating 4.3/5

Vivian H. Friends - 06/10/2019 AccorHotels review

I was in need of a Holiday, and had surgery. Novotel was able to meet all my needs and provide me with the most wonderful experience. Giving us a taste of Thailand we wanted. All of the staff including every one behind the scenes. We specially would like to recognize these staff and thank them for making our experience so much more enjoyable. Wutti Sanjorn - General Manager for making me feel special. He found me specifically to speak to me about my stay with Novotel and asked me if there was anything I needed to contact him. Big Thank you - Kit in Reception beautiful smile, greeting, and his efforts to take care of my key card, and purchases, and other needs. Big thank you Kit. - Sanji Breakfast staff , wonderful morning greeting always wanting to please me and everyone at breakfast - thank u for those fabulous omelettes. Big thank you Sanji. - Chin in the V Lounge you have an infectious smile, you work very hard, making our lattes and tea, giving us directions for travel, and where to go, wonderful customer service. Also your ability to spend time with us and still manage a busy environment. Your efforts for pleasing everyone is relentless. You are a true leader and hope Novotel will recognize these qualities in you for the future. Big thank you Chin - Aoy in Housekeeping thank you for doing such a wonderful job making sure our room is clean everyday. We stayed for 18 days and most days Aoy cleaned our room. She made sure our room was efficiently clean making sure that we had everything we needed. She was able to supply us with the items we asked for and all done with a smile. Big thank you for making our stay comfortable. Everyone mentioned above went above the call of duty in making our stay fabulous. And to all others not mentioned need to know how much we appreciate the efforts and work you do including all those we didn’t see behind the scenes to make everyone’s stay a wonderful experience. Keep those smiles going. Thank you Sincerely

Disappointing

Customer review rating 4.3/5

Lincoln Families - 06/10/2019 AccorHotels review

Poor checkin and checkout experience, no welcome drink, had to carry our own luggage to rooms. Small rooms, uncomfortable bunk beds, expensive pool bar, inconsistent room cleaning. Underwhelming view. When the hallway floors are wet they are extremely dangerous Smokers area is right amongst the loungers in the middle pool, disgusting.

Dear Lincoln G., Thank you for taking the time to tell us about your experience at the Novotel Phuket Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wutti Sanjorn General Manager

Lovely hotel lovely location

Customer review rating 4.3/5

Asha Couples - 05/10/2019 AccorHotels review

The location of the hotel and the services are great. The extra activities like aqua yoga, stretching is an awesome addition to the stay! Rooms were clean and amazing view! On the first day there was water problem and the flush wasn’t working as soon as we arrived so that was a bad start. Also the driver (MIT) who picked us up was on the phone the whole time- I am pregnant and it was making the drive very difficult .. this happened twice as we used the hotel car another time. Another bad situation was as soon as we arrived we were very excited and spoke to the activities Incharge - Vip to find out more about what we can do around the island. As this was the first person we spoke to I was a little taken aback, he was very curt and to the point. In fact I had done some research about places I wanted to visit and asked him he said I have never heard about it and this is the only elephant camp I know about - I guess he gets a cut from the one he suggests. But because he was the first person we spoke to at Novotel it made me feel all the People are very rude on this island. He was not at all friendly or polite! I think you guys need to have a word with him, as my holiday started off like that. Also another thing is on one day a lady came in the afternoon from housekeeping and gave us some free snacks, the other days we were on tours and visiting places so we weren’t there to receive it- maybe you should find a way to leave it at the door or keep it in the room during housekeeping as we lost our on 4 days of snacks.

Customer review rating 4.3/5

Julie Families - 04/10/2019 AccorHotels review

Nice view and friendly service. Lovely breakfast and love the buffet night . The kids were happy with pool but no spa .

2019 holiday

Customer review rating 4.3/5

Paul F. Families - 04/10/2019 AccorHotels review

Great as per usual 9th holiday to the resort Few was great as she looked after our son in the kids club. The pool boys were very helpful.

Lovely staff but allot of Mould in bathroom and property needed to be maintained.

Customer review rating 4.3/5

Sarah L. Families - 28/09/2019 AccorHotels review

Staff really great. Breakfast good but some of pastry things stall. Rest of food options were lovely. Property needs to be better maintained but it was a good experience.

Pleasant

Customer review rating 4.3/5

Zeenat M. Families - 27/09/2019 AccorHotels review

The resort is nice and staff was efficient and friendly ..I had a good time..was my birthday and they sent a cake for me ..also gave packed breakfast along ..very thoughtful gesture on behalf of the hotel and staff ...thank you

Customer review rating 4.3/5

Anonymous Families - 24/09/2019 AccorHotels review

Excellent, all staff were very nice and helpful and always smiling . They are always trying to make our stay very memorable thanks to all

Great

Customer review rating 4.3/5

Sanjay Couples - 19/09/2019 AccorHotels review

It was amazing experience and can recommend blindly to everyone. Great property good staff who takes care of all your need . Food was superb at Thai restaurant

Dear Sanjay Dinesh D., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suppawat Koollak Assistant Guest Experience Manager
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