Novotel Phuket Resort Hotel 4 stars

Customer review rating 4.3/5 3,550 reviews
Novotel Phuket Resort
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Room 1

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Children's age
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Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET INTL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Boat excursions
  • Table tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre

Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd
PATONG
KATHU
83150
phuket
thailand

Tel: +6676342777

Fax: (+66)76/341145

Contact email

Check-in from 14h00

Check out up to 12h00

  • SOUTHERN BUS TERMINAL :   SOUTHERN LINE PHUKET

  • KALIM BEACH RD :   PHRA BAHRIM RD TAWEEWONG RD

  • KALIM BEACH ROAD :   RANONG RD PATONG

  • PHRABARAMEE RD :   KALIM BEACH ROAD NOVOTEL

  • By plane

    PHUKET INTL At 32km / 20 miles - Shuttle paying

GPS :7.907879, 98.297639

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room, 1 double bed

  • Max. number of persons: x3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, twin beds

  • Max. number of persons: x3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, 1 double bed

  • Max. number of persons: x3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, ocean view, 1 double bed

  • Max. number of persons: x3
  • Area: From 38
  • Views: Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, Pool access, 1 king-size bed

  • Max. number of persons: x3
  • Area: From 38
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, twin beds

  • Max. number of persons: x3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, ocean view, twin beds

  • Max. number of persons: x3
  • Area: From 38
  • Views: Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Sea View Room, 1 Double Bed with Balcony

  • Max. number of persons: x3
  • Area: From 45
  • Views: Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Sea View Room, Twin Beds with Balcony

  • Max. number of persons: x3
  • Area: From 45
  • Views: Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room, 1 queen-size bed and 1 bunk bed

  • Max. number of persons: x4
  • Area: From 46
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room, twin beds and 1 bunk bed

  • Max. number of persons: x4
  • Area: From 46
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite 1 Double bed with Balcony

  • Max. number of persons: x3
  • Area: From 96
  • Views: Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite, 1 king-size bed and twin beds

  • Max. number of persons: x4
  • Area: From 101
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RUEN THONG

Type of cuisine: Regional

Where Thai cuisine is an art.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COFFEE HOUSE

Type of cuisine: International

All day breakfast with Asian and Western specialities.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MIRAGE POOL BAR

Photo non contractuelle / Strictly non binding

Savour a tropical cocktail as you gaze out over the sea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HOURGLASS BAR

Photo non contractuelle / Strictly non binding

Evening entertainment with live band.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 312 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more
Novotel Phuket Resort Meeting Room

Our guest reviews for
Novotel Phuket Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,550 reviews

Expected more

Customer review rating 4.3/5

Ricardo Couples - 16/05/2019 AccorHotels certified review

We arrived late but no one around, after a while someone turned up, rest of check in process was good. Linen in room poor quality as need replacing, stains on the sheets, holes in the sheets and towels... The lack of friendliness of team members and the lack of greeting is not what am used to in Thailand. Breakfast was so so, food quality not that good and once again team looks not happy, can go on and on but not worth it. On another note we have contacted your reservations department for a group rate, but as you can imagine no reply. Business must be doing very well not to need any group business. In a positive note we happy that we experience this so we don't put our guests through this experience.

Dear Ricardo L., Greetings from Novotel Phuket Resort, Sawasdee krab, (greetings) Thank you for taken you value time to completed the questionnaire with given a constructive feedback. In with this circumstance i would like to take an opportunity to express my most sincerely sorry to learnt about your recent stay's experience was not exceeding to your expectation. Your comments giving me, my team to be head up and be able to looks into the points and will immediately make it right sorry for any inconvenience. In regards the group business which is unacceptable if the team are not pay attention however i thank you very much for considering and please do let me know if the inquiries is there still so i believed it will be good starts for coming future business among us. I thank you once again for any up coming an opportunities, looks forward to hear for your reply. Sincerely, Wutti Sanjorn General Manager gm…

Very Good

Customer review rating 4.3/5

Parth B. Families - 16/05/2019 AccorHotels certified review

My stay was very satisfying. I enjoyed exploring the property & the services offered. I remember the Services offered by Mr Ai-lipbaba, Ms Angel.

Delightful

Customer review rating 4.3/5

Bhimsingh G. Families - 15/05/2019 AccorHotels certified review

Overall good, need more vegetarian dinning option

Excellent resort. Enjoyed to the core.

Customer review rating 4.3/5

Sunil N. Families - 14/05/2019 AccorHotels certified review

Needs some more Indian vegetarian dishes in tge breakfast and menu. Rest everything was great. We really enjoyed a lot and had great time. Jeep it up.

Room was not prepared with the standard

Customer review rating 4.3/5

Walobon P. Friends - 14/05/2019 AccorHotels certified review

I stayed in the hotel during 8-12 May 2019. 1. All Bathroom amenities were not prepared for us on May 8 and 10, 2019. 2. Our towels were not changed even they were on the floor (to show we need a new one) 3. Bottles of water (free) were not prepared at the 3th day 4. For the last night, our white blanket have Pen marks and it look dirty. Finally, comparing with some lower star hotel I stayed, I’ve never experienced like these.

Exactly what we wanted

Customer review rating 4.3/5

Barry Couples - 13/05/2019 AccorHotels certified review

Beachside but tsunami-safe. Commanding view of bay in clean and spacious accommodation, if ageing a little. Good food and exceptionally friendly and engaging staff. Well done.

Fantastic as always

Customer review rating 4.3/5

John M. Couples - 13/05/2019 AccorHotels certified review

Ive stayed at novotel pattong on a regular basis for the last 10 - 12 years and have always enjoyed the warm,friendly & welcoming experience of novotel pattong. The staff are great the rooms are great and the views are fantastic..thank you for looking after me

Great Stay in Phuket

Customer review rating 4.3/5

Liesl W. Solo - 13/05/2019 AccorHotels certified review

I had a great experience. The staff were very friendly, I had a quick check-in and check-out time and was well looked after.

Customer review rating 4.3/5

Mark R. Couples - 09/05/2019 AccorHotels certified review

Outstanding

Dear Mark R., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pia De Los Reyes Guest Relation Supervisor

Fabulous holiday

Customer review rating 4.3/5

Anne S. Families - 03/05/2019 AccorHotels certified review

Great staff, amazing views, lovely rooms and service. Buffet breakfast was really good. Kids absolutely loved the pools. Extra special service of taking guests to shopping centre and up/down hills.

Dear Anne marie S., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Ms

Customer review rating 4.3/5

Anh T. Families - 03/05/2019 AccorHotels certified review

We stayed at Novotel Phuket Resort for 6 nights, I had the pleasure of spending my holiday at the resort. Good room service, very friendly and helpful staff especial Mr. Suppawat Koollak. We all loved this place and would certainly recommend it.

Dear Thuc Anh T., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Great stay

Customer review rating 4.3/5

Farida Families - 02/05/2019 AccorHotels certified review

From arrival the staff in the hotel were so incredibly friendly and welcoming. The view from the resort is amazing and the rooms well equipped. Breakfast was also great. The only slight letdown was the renovation work going on near our room which meant that we often had to take a much longer route back to the room.

Dear Chay Donovan R., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Novotel Patong Resort ( home away from home )

Customer review rating 4.3/5

Anwar S. Couples - 02/05/2019 AccorHotels certified review

This is indeed a perfect place for a wonderful vacation . To start with the pick up from the airport . It was on time with very courteous & well behaved staff ( something very important for me ) . On arrival to the hotel we were attended immediately & given our rooms within a few minutes . The room we stayed in was a superior deluxe sea view . The room was just perfect with modern amenities & and an awesome sea view ( easily the best in Patong , as I have been at various hotels on my previous trips ) . The beds are cosy & comfortable & clean ! . The new upgraded air conditioning in the room was perfect with an optimum temperature maintained even though it was hotter than usual in Phuket . Our package also included the breakfast which has a wide range of options to choose from & is good. There is also an Indian & Thai restaurant which serves amazing food and is very reasonably priced . The staff is very courteous & helpful. The highlight is a free air conditioned bus / shuttle to the very famous jungcelon mall which is the centre of all the activity at Patong . The shuttle bus operates every half an hour from 11am to 7 pm which is just awesome . The new upgraded gym has the most unique smith machine I have come across . The gym is designed in a fashion that it serves both strength & cardiovascular training . The hotel is a perfect choice to make ones holidays a perfect , memorable and relaxing stay . Must say keep up the great job. !

Dear Anwar Zahir S., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort again this time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you again next year! Rerngsak S Front Office Manager

A fun, friendly and luxurious stay.

Customer review rating 4.3/5

Andrew P. Families - 01/05/2019 AccorHotels certified review

Myself and our group thoroughly enjoyed our stay, a beautiful hotel with stunning views topped of with friendly staff creating a relaxing, comfortable holiday.

Dear Andrew P., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

not so good

Customer review rating 4.3/5

K. K. C. Families - 01/05/2019 AccorHotels certified review

My experience in staying with you was not so good,Especially your room air conditioning is horrible the Room used to get cool only at 11 or 12 mid night. Due to power failure we had a complete one sleepless night due to non functioning of AC.We are staying in a 5 star hotel and simply saying sorry for power failure is not a solution .At least fans can be arranged at the time of similar emergency but to our surprise there are no fans available and no one even bothered about our stress and sleep less night.

Dear Krishna c. K., Thank you for taking the time to tell us about your experience at the Novotel Phuket Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I personally truly understand how you feels when the air-conditioning went off while the main power was black out and i have addressed the points how my team to take it as a lesson how to handle this similar cases may happen in the future, we are sincerely sorry once again for any inconvenience you had encountered, In meanwhile, should there is any way i can be of your further personal assistance if you might plans to return back to stay at our home in a very near future. Sincerely, Wutti Sanjorn General Manager

Like a paradise

Customer review rating 4.3/5

Y. M. Families - 01/05/2019 AccorHotels certified review

Amazing

Dear m. Y., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager
Customer review rating 4.3/5

Vishal C. Families - 01/05/2019 AccorHotels certified review

Very nice hotel and clean room . Well situated for shopping and for restaurant.

Dear Vishal C., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Very very good

Customer review rating 4.3/5

Matt Couples - 30/04/2019 AccorHotels certified review

Excellent all round.lots of stairs to get up and down to get out. Apart from that it was excellent.

excellent staff

Customer review rating 4.3/5

Neil Business - 29/04/2019 AccorHotels certified review

another enjoyable stay, as always very helpful and friendly staff

Perfect hotel

Customer review rating 4.3/5

Preechaya Couples - 29/04/2019 AccorHotels certified review

I was enjoy to stay in this hotel but it was a short time here. A comfortable room with a soft bed. I liked the style of architecture. The breakfast was so nice but not so much of menu.

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