Hotel - Novotel Phuket Resort
Novotel Hotel Novotel Hotel

Novotel Phuket Resort Hotel

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4.5/5 3,297 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Tennis
    • Hard tennis court (Paying)
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Glass bottom boat  (Nearby)
  • Other sports activities
    • Croquet
    • Darts
    • Table tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 217 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,775 reviews

Our guest reviews for Novotel Phuket Resort

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,297 reviews
AccorHotels certified review
Sarah Couples - 15/05/2018
« Mrs Sarah O’C »

Excellent, clean and comfortable resort. Exceptional staff, and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Jane O., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak Sangtong

AccorHotels certified review
Cesidia (. T. Couples - 14/05/2018
« Felt very welcomed and well looked after. »

It's always a pleasure to stay at the Novotel Phuket Resort. Nothing is too much trouble and we feel very spoilt when we stay there. Its nice to always return to the Novotel, it feels like it is one big family. We love the location and always notice there are improvements in the level of service to help make our stay more pleasant. Keep up the great work Wutti !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cesidia T., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak Sangtong Front Office Manager

AccorHotels certified review
Rekha Families - 13/05/2018

Give Indian Breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayanthilal P., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your suggestion of the breakfast, we are now searching for a suitable Indian chef and we hope our breakfast will be improved i the future soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak Sangtong Front Office Manager

AccorHotels certified review
Chirag S. Families - 11/05/2018
« Ok »

all good but problem in room services very very slow. For example we asked for mosquito mat. They take 2 days time for that. all services as very slow. even some time no any reply. Secondly so many mosquito. :-(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chirag S., Thank you for taking the time to tell us about your experience at the Novotel Phuket Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rerngsak S Front Office Manager

AccorHotels certified review
Abhirup S. Couples - 10/05/2018
« Blissful satisfaction... »

The experience was extremely good... Really beautiful hotel with extremely helpful & friendly staff... Will be surely booking it again when I visit Phuket next...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhirup S., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak Sangtong Front Office Manager

AccorHotels certified review
Sourav S. Couples - 10/05/2018
« Okay »

The reception staff were very courteous. The room, cleaning staff and security personnel were also very good. The staff at the breakfast misbehaved with my wife on two occasions which we reported to the reception and were told that the manager would talk to us. But we never got to meet or talk to him/her.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S. Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Regarding your comment of restaurant staff I am really sorry that he was on a long holiday and my staff did not inform you after that. I will strict and solve this with my team. Once again, thank you very much for choosing our resort. While we understand that you were not 100% satisfactory. It would be such a pleasure to welcome you back to our improved resort. I do hope that you will give us another opportunity to serve you. It would be such a pleasure to welcome you back to our improved resort. Sincerely, Rerngsak S Front Office Manager

AccorHotels certified review
Sreejith Families - 09/05/2018
« Nice stay at a good location »

The hotel is well located, the rooms are good. Most of the service personnel are well behaved and mannered except few. The lady at transport service needs training for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sreejith Sreedhar K., Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I will strict and solve this with my team. Once again, thank you very much for choosing our resort. While we understand that you were not 100% satisfactory. It would be such a pleasure to welcome you back to our improved resort. I do hope that you will give us another opportunity to serve you. It would be such a pleasure to welcome you back to our improved resort. Sincerely, Rerngsak S Front Office Manager

AccorHotels certified review
Roberto L. Couples - 08/05/2018
« Nice place very nice staff »

The resort is in a beautiful location close to the beach and nice swimming pools. Comfortable rooms. Perfect service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto Werner L., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak Sangtong Front Office Manager

AccorHotels certified review
Sue C. Families - 07/05/2018
« Wonderful relaxing way to experience Thailand »

We had a great time at the resort. The service was great, our room was fantastic and the cleaning staff were very efficient and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary C., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak Sangtong Front Office Manager

AccorHotels certified review
Harnam S. A. Couples - 06/05/2018
« Heaven on earth »

I have no words to explain I am so satisfied with the resort and services and beauty of the resort that we want to come again and again whenever we have time for holidays.

AccorHotels certified review
Camilla Friends - 05/05/2018

It was good! The personal is service minded and very kind! The only thing that was a little bit boring was that we were promised to have the room for a little bit longer (if we paid), but at the last day that was not an option anymore.

AccorHotels certified review
Dijidoo Couples - 05/05/2018
« Enjoyable »

Enjoyed interacting with the friendly and helpful housekeeping staff. Reception staff were also incredibly helpful with any requests.

AccorHotels certified review
Michael Couples - 05/05/2018
« Had a great stay, the room staff were amazing and the meals were delicious. »

We had a week with Novotel and found our stay extremely satisfying. The staff were very great, friendly and helpful. The amenities were what we expected and the pools very relaxing. The meals were very nice and complimented our stay.

AccorHotels certified review
Anthony Z. Families - 02/05/2018
« Friendly staff »

Love the traditional Thai style lobby. View is stunning. All staff are friendly.

AccorHotels certified review
Rima Families - 01/05/2018
« Great »

Everything are well served. Location is good, room is spacious and clean, front desk is very helpful, surroundings is very quiet and peaceful.

AccorHotels certified review
Mirko Couples - 30/04/2018
« Pleasant stay, excellent staff »

This is our 5th time we stayed here. The location is great and the staff very Courteous, friendly and helpful.

AccorHotels certified review
Stephanie B. Families - 29/04/2018
« Mrs »

Very pleasant. Hotel staff were very helpful and very cheerful.

AccorHotels certified review
Lisa Solo - 28/04/2018
« not so amazing »

Experience was just so-so.I booked the seaview room but the view wasn’t great..I was looking at coconut trees instead.Breakfast was average but they had halal meat which was good.Pastries were not up to standard and room service/restaurants should have some halal meals.Gym and pool was good.Upon checkout the bell boy was busy so I had to carry my own bag as I did not have 20 mins to spare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nisa H., Thank you for taking the time to tell us about your experience at the Novotel Phuket Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rerngsak Sangtong Front Office Manager

AccorHotels certified review
H. L. Couples - 28/04/2018

This was a very good place to stay everyone was very helpful and very cheerful.The food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. H., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak Sangtong Front Office Manager

AccorHotels certified review
Stephen R. Families - 27/04/2018
« Clean, friendly and well run resort »

My family and i enjoyed our stay, the staff were friendly and helpful. Airconditioning in gymnasium was a little warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen r., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak Sangtong Front Office Manager

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