Hotel - Mercure Reggio Emilia Centro Astoria
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Mercure Hotel

Mercure Reggio Emilia Centro Astoria

Viale Leopoldo Nobili N°2 
42121  REGGIO EMILIA
ITALY

602 reviews
TripAdvisor Rating Based on 602 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Fitness centre
  • Massage
  • Outdoor playground for children  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping (Nearby)
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor playground for children  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 AM- 12:00 04:00AM- 24:00
    • Opening hours : Week-end 07:00 AM- 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

108 sleek and elegantly-designed rooms (including 2 suites) spread over 7 floors, 2 of which are reserved for non-smokers. All are perfectly soundproofed with air conditioning, LCD TV with multimedia services, free WIFI, minibar and complimentary items.One child under 16 can stay for free in the room with his or her parents. Connecting rooms and rooms for people with reduced mobility are also available.

  • 108 rooms
  • 31 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 4 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 421 reviews

Our guest reviews for Mercure Reggio Emilia Centro Astoria

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 602 reviews
AccorHotels certified review
Dr.bab Business - 25/07/2017
« The hotel was pleasant and clean.  »

The hotel was pleasant and the front desk staff was extremely helpful. We loved the breakfast. Our only suggestion would be to have some form of dinner- either a restaurant or room service for guests who arrive in the late afternoon or evening, especially on Sundays when many of the restaurants and shops are closed. We are very grateful to the front desk person who helped us get a taxi and saved us from a very treacherous walk to the train station.

AccorHotels certified review
Anonymous Couples - 25/07/2017

Nice, smooth and friendly

AccorHotels certified review
Peter Couples - 20/07/2017
« Great Central hotel.  »

Nice welcome. Secure parking was excellent and convenient. Room was clean and very. comfortable. A/C controls did not work as they should (it kept turning itself off) but unit was quiet and efficient. Shower was excellent. Good breakfast. Staff very obliging. Park next to hotel a wonderful extra

AccorHotels certified review
Anonymous Business - 11/04/2017

Breakfast check in person was rude to me and my colleagues for two days in a row. There were no coffee cups, boiled eggs looked as though they were a week old, scrambled eggs were not fully cooked. Food was low and looked unappealing. Was seated in a specific area and could not enjoy the full experience of the buffet breakfast because we were with a conference and felt restricted and treated with disdain. We were not part of the large group that you were hosting. I began buying my own breakfast because each day was so dissatisfying. The hours for using the gym were not maneagable for business people. Open at 10 am is unacceptable. Treadmills were not working. Room was warm each nite. Had to sleep with a the door open. Towels were atrocious. I won't be back; for this price I can stay somewhere much nicer and feel appreciated.

AccorHotels certified review
Anonymous Business - 24/02/2017

Pleasant

AccorHotels certified review
Anonymous Business - 03/02/2017

It was a pleasurable experience. With the staff being very helpful and accomodating.

AccorHotels certified review
Anonymous Families - 10/01/2017

The staff (especially the reception staff) was so polite and kind. Customer service at its best... Well done! The room was spacious. The breakfast was tasty.

AccorHotels certified review
Anonymous Business - 19/12/2016

This is the worst experience for me as I had to stay in a smoking room and as I am asmathic I have a crisis since that. On 7 floors , only 2 floors are non smoking. I was not aware this is permitted per Italian law as it is not in the rest of Europe

AccorHotels certified review
Anonymous Business - 30/11/2016

a really professional team dedicated to the customers

AccorHotels certified review
Anonymous Business - 30/10/2016

The service, breakfast was the restaurant was good.

AccorHotels certified review
Anonymous Couples - 12/10/2016

great!

AccorHotels certified review
Anonymous Solo - 03/10/2016

A pleasant stay in a hotel well positioned close to the centre of Reggio.

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Anonymous Business - 25/09/2016

Smooth experience in an essential but cosy hotel

AccorHotels certified review
Anonymous Friends - 16/09/2016

Excellent value and location

TripAdvisor review
Friends getaway - 15/09/2016
« Excellent value »

The hotel was clean, convenient and great value for our stay in Reggio Emilia for a few days. The staff was very helpful. Breakfast was very good. Also a plus to have parking available. A great choice for our group!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards.

AccorHotels certified review
Anonymous Solo - 07/09/2016

Excellent service throughout. Hotel is wonderfully situated in quiet pleasant position which is very short and pretty walk into the town. Private car park most covenient, and very good breakfast

AccorHotels certified review
Anonymous Families - 14/08/2016

Excellent stay. Excellent breakfast, good sleep quality. Suite upgrade much appreciated!! Quiet location

TripAdvisor review
Family - 14/08/2016
« Excellent stay next to park »

We've stayed one night here, returning to Belgium from Southern Italy. It's the third time we stay here and this for repetitive quality : excellent rich breakfast, good sleep, quiet location and not expensive. We left our car in the underground garage, very safe. A free parking is available in front of the hotel. This time we slept in a suite, which made our stay even more comfortable. Staff is very friendly. I must admit that the hotel is not so new anymore but is very clean. I guess that in one of the coming years Mercure will start refurbishments. A good point is that you are in walking distance from Reggio Emilia centro, where you have nice restaurants and shops. A real nice town to visit and relax after several hours drive. We'll be returning!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards.

AccorHotels certified review
Anonymous Business - 24/07/2016

Lots of noise. There were repairs done in the hotel, right above our room. Suspect smell in the bathroom ...

AccorHotels certified review
Anonymous Couples - 22/06/2016

Very pleasant stay good location staff very helpful excellent breakfast and good restaurant. Nice room very quiet no noise.

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