Hotel - Mercure Avignon Centre Palais des Papes Hotel
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Mercure Hotel

Mercure Avignon Centre Palais des Papes Hotel

1 rue Jean Vilar  (GPS Hôtel : rue Molière)  (GPS Parking : Parking Palais de 
84000  AVIGNON
FRANCE

795 reviews
TripAdvisor Rating Based on 795 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00 - 14:00 / 19:00 - 22:00
    • Opening hours : Week-end 12:00 - 14:00 / 19:00 - 22:00
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.

  • 86 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 family rooms
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,410 reviews

Our guest reviews for Mercure Avignon Centre Palais des Papes Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 795 reviews
AccorHotels certified review
Maia F. Families - 13/07/2017

For the nightly rate I paid (about 200 euros), I should be getting at a minimum 2 bottles of drinking water per night and NOT ONE BOTTLED WATER FOR MY ENTIRE STAY. It's really time for you to change all your bath towels! They are so thin and discolored white, obviously showing its' age.

AccorHotels certified review
Dianne H. Families - 12/07/2017
« Comfortable very large clean room, very hospitable friendly staff, with disappointing breakfast. »

Everything was superb from our greeting by your wonderfully friendly helpful front desk to our spotlessly clean, very comfortable room and secure parking nearby. We were made to feel completely at home immediately. I would recommend this hotel to others. Unfortunately, the breakfast was not up to the Mercure standard we usually enjoy. We arrived for our breakfast at 8 am and were disappointed by the lack of choices available. The cheese plate had two small broken pieces left and there was one yogurt left in the small fridge. The baguette was one small end piece left as well. None of these options were replenished during our breakfast time and as we are vegetarians the only option was whole kiwi and an apple (the last one). We did have coffee and my daughter had a croissant but this fine hotel should have enough breakfast to feed all their customers.

AccorHotels certified review
Ian O. Couples - 12/07/2017
« Mr Ian O'Reilly »

Excellent quality and value but TV channels were not working and one bathroom light was not operative

AccorHotels certified review
Anonymous Couples - 07/07/2017
« A very good stay »

The hotel was centrally located. Room was nice, the bathroom was large enough (the highlight was the rain shower). The personnel was extremely friendly.

AccorHotels certified review
Anonymous Couples - 04/07/2017
« Relaxed stay, convenient location, helpful staff. »

Very happy with our experience at hotel mecure, palais du papes. Very central location convenient for all tourist attractions. Relaxed atmosphere with very helpful and friendly staff. Reception staff in particular very efficient and happy to help.

AccorHotels certified review
Mike S. (. Solo - 04/07/2017
« Great location and ideal hotel »

From the moment I arrived to my departure, staff were wonderfully helpful. Hotel locate in the centre and minutes from restaurants, Palace and other points of interest. Good breakfast. Lovely room...with slight hitch when the safe refused to open!!!! Nicholas and Yoan in Reception were superb. Enjoyed visit and would certainly return if I was in the area again.

AccorHotels certified review
Kay Families - 02/07/2017
« The staff was excellent and very helpful especially Yohann. »

The climatision could have been better. I have never figured out why in French hotels that the glass barrier for the shower never keeps water off the floor. Someone needs to look at a solution for that. It is ridiculous.

AccorHotels certified review
Hercules Friends - 29/06/2017
« Hard to beat »

Delighted with the location, the welcome, the room, the service and breakfast.

AccorHotels certified review
Eve Couples - 28/06/2017
« Position position position! And lovely staff too »

The location was brilliant. All encounters with staff were very pleasant. They were polite, friendly, welcoming, and always helpful. Our room was lovely...the balcony a huge plus! Cons were minor - we kept leaving our towels for re-use, but they kept being replaced, regardless. The soap was disposed of and replaced (we ended up hiding it) - we despise such waste. No toiletries supplied, other than soap. Not really worried, just found it odd. The air-con not really adequate for the Avignon summer! Given that, a top sheet, rather than just a duvet would be appropriate. Oh, and we got Special K instead of the muesli we ordered. But we loved our stay, and would not hesitate to return!

TripAdvisor certified review
Couples - 24/06/2017
« Will be back next year »

We spent 3 days in this hotel. We really enjoyed our stay here. On the first night we had a standard room and we could not fault it. On the next two nights we had a Privilege room. This was a very large room and the room that we got had a terrace overlooking the papal Palace. The reception and breakfast staff were very pleasant at all times. Will be back.

AccorHotels certified review
Mr G. J. Couples - 19/06/2017
« Good hotel with friendly staff right in the historic centre »

Very comfortable stay. The parking was an issue with a steep exit.

AccorHotels certified review
Jayne Solo - 16/06/2017
« Lovely stay at this welcoming hotel in an excellent location. »

Though travelling alone l was not left with a tiny room without a view as has happened on other occasions. My room was superb with the best view and on an upper floor away from noise. Breakfast buffet was plentiful too.

TripAdvisor certified review
Couples - 14/06/2017
« Perfect for us »

Perfect for us. We wanted to be in the center of the old city. Room 218 is the best. Tub should have anti slip floor and grab rail otherwise perfect. The front desk staff were very attentive. We recommend it highly.

AccorHotels certified review
Cp Couples - 12/06/2017
« Excellent location »

The location is excellent, the front-desk very friendly, the beds comfortable. However the AC was not working correctly (the control in the room was broken and could not b fixed quickly by the technician) and the cleaning team a bit too eager (knocking on the door at 9am on Saturday morning, day of check-out).

AccorHotels certified review
Anonymous Couples - 10/06/2017
« Awesome and so close to the Palais  »

We were given a room overlooking the Palais which view could not be beat. It was quiet and clean. The only drawback was that the elevator was so very tiny; but we got our luggage in and out, so it worked for a couple but might be difficult for a larger family.

AccorHotels certified review
Ian Couples - 10/06/2017
« Top Class »

Excellent hotel in an excellent location with lovely staff

AccorHotels certified review
Ken B. Couples - 09/06/2017

Front desk was very knowledgeable and very helpful

AccorHotels certified review
Kendra Couples - 07/06/2017
« Lovely hotel »

Ideally placed in the centre of town and near to all landmarks.

TripAdvisor certified review
sillenomis Solo travel - 06/06/2017
« Great location, room, service. »

Booked two nights, getting a late train from Lyon. Friendly lady on reception had already checked me in, so messing. She recommended places that were still serving food, but I just wanted a shower and sleep. Room was great, over looking the square and much more spacious than my one in Lyon. With the window open you could hear the diners below, but it was just pleasant background noise. Even deliveries and bin lorries at 6:45 the next day was no great hassle. Great choice and service for breakfast and a good all round experience. Palais de pape wasn't even 100 from the front door. I recommend looking at the restaurants that are in various small squares behind the hotel i.e. go down side street to right of palais, better choice.

AccorHotels certified review
Barbara Families - 04/06/2017
« Our room was nice and the location is great for our second stay with you. »

We are brother and sister and so your hotel was very accommodating as we require twin beds. This is our second stay at the hotel and when we return to Avignon we will want to stay there again. Thank you.

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