Hotel - Mercure Avignon Centre Palais des Papes Hotel
Mercure Hotel Mercure Hotel

Mercure Avignon Centre Palais des Papes Hotel

4.0/5 937 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 160.00 EUR Non member rate
From 152.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Kayaking  (Nearby)
  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00 - 14:00 / 19:00 - 22:00
    • Opening hours : Week-end 12:00 - 14:00 / 19:00 - 22:00
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.

  • 86 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 family rooms
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,200 reviews

Our guest reviews for Mercure Avignon Centre Palais des Papes Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 937 reviews
Anonymous Couples - 18/09/2018 AccorHotels certified review
« Fine hotel, central location »

Very pleasant. No problems to relate.

Brian B. Couples - 15/09/2018 AccorHotels certified review
« Hotel in a very good location & friendly staff »

Excellent stay and will return again when staying in Avignon

Al M. Families - 14/09/2018 AccorHotels certified review
« Satified »

-Perfect location -comfortable bed -good room size -frindly and helpfull staff -good breakfast

Bob B. Families - 14/09/2018 AccorHotels certified review
« Great Team »

I was there for one night only, but during that brief stay i was treated with the utmost care and civility. I would recommend this hotel to anybody.

Zoe Couples - 13/09/2018 AccorHotels certified review
« Amazing »

Great view, beautiful room, friendly staff, amazing location.

Gabrielle Couples - 12/09/2018 AccorHotels certified review
« Good location »

The hotel was in a good location and staff were polite and helpful. The hotel rooms seemed a bit dated and in need of refurbishment, our room was quite small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOEL N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa Delorme - Front desk Mercure Avignon Centre Palais des Papes h1…

Anonymous Solo - 09/09/2018 AccorHotels certified review
« Great experience, great location »

Unexpectedly upgraded to a larger room was lovely. Staff were welcoming and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELAYNE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa - Front desk Mercure Avignon Centre Palais des Papes h1…

Joseph A. S. F. Couples - 06/09/2018 AccorHotels certified review
« Super room with balcony overlooking main square; friendly staff and well managed buffet breakfast. »

Very friendly welcome and a super room with a balcony overlooking the main square. We enjoyed a really nice breakfast and the buffet was well managed. Great value. Would like to have stayed longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experienc concerning your room and our location. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisa - Front desk Mercure Avignon Centre Palais des Papes h1…

Richard Couples - 02/09/2018 AccorHotels certified review
« Well located hotel »

Good location and friendly staff. Corridor we stayed on was quite noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir and Madam S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs Kauffmann Responsable Hébergement Mercure Avignon Centre Palais des Papes h1…

Wendy Friends - 28/08/2018 AccorHotels certified review
« Good location »

Nice hotel in excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs Kauffmann Responsable Hébergement Mercure Avignon Centre Palais des Papes h1…

Friends getaway - 27/08/2018 TripAdvisor review
« Avignon Mercur Accor »

Hotel was located in the best spot. Rain Shower in bath room was a luxury. Breakfast had all the food you could imagine. Water could have been kept in a container so it was served cold. The only problem we had was our room was booked as 2 twin beds with shower; when we arrived we were told that they only have a double bed with shower or 2 twin beds with bath only. We were also told shampoo and conditioner were available in an email. This also was not available. Bed was very soft and not the same height all around, looked as if legs had been replaced

Kenneth J. P. W. I. Solo - 25/08/2018 AccorHotels certified review
« Kenneth J P Wilkinson III »

I was staying at La Miranda the around the corner $5.50dollars a night I stopped in just to check your hotel out Valeriy at the reception was so charming I switch to your hotel the next day and stayed seven days .Stephan/Maria Emile /Yoann/ Valerie were (Pleasant ,smiling and terribly helpful .Two important things that they’ve help me with Were On leaving I left my several very valuable pieces of jewelry and about $10,000 in cash in the safe and I was called that they had found them ,I came back and everything was there . another instance I believe his name was Yohann help me with a very important legal matter that had to be 10 taken care of immediately and he was persistent while taking care of other clients with a smile and grace .the staff was exceptional ...the house keeping was very good Da well I would hire each and everyone of these people in a position in my organization you were very lucky to have them and I will return many times I am now staying another one of your hotels at the beach on their recommendation thank you I happy client Kenneth J P Wilkinson III

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Rious Reception Mercure Avignon Centre Palais des Papes h1…

Anonymous Families - 20/08/2018 AccorHotels certified review
« A slightly run down hotel, with veery poor air conditioning and tired public areas. »

Whilst the overall stay was OK, the hotel has a run down feel. Although we paid for an upgraded room, it didn't feel any better than others and was very tired. Staff were OK.

Neil C. Families - 15/08/2018 AccorHotels certified review
« Nice and friendly stay »

Staff very helpful and friendly,all ways happy to help with a smile.room was clean and tidy but the air conditioning could have been better but it was very hot.all in all a nice hotel where I would stay again

Anonymous Couples - 11/08/2018 AccorHotels certified review
« service top »

Alles prima.

F D. L. Couples - 07/08/2018 AccorHotels certified review
« Parking lot »

When we booked the room, I would have appreciated to know that, by car, it was impossible to reach the hotel. The only one solution was to find a spot in the parking lot of palais des papes. It took us 30 minutes to find the right way because when calling the hotel no answer (it was about 10

Rose Couples - 06/08/2018 AccorHotels certified review
« Very nice »

Great location for a one-night stay in Avignon. Room was very good...the only negative was we could not adjust air conditioner low enough. Room was warm during a very hot week.

Anonymous Couples - 25/07/2018 AccorHotels certified review
« comfortable and conveniently located »

A perfect place to go to and from to explore Avignon. A spacious room, comfortable beds and air conditioning. Also enjoyed the breakfasts.

B. Couples - 23/07/2018 AccorHotels certified review
« A home a way from home ! »

We enjoy to come back every year , warm stuff efficient , clean, great location, nothing I can add to improve. Bed very comfortable ( a small mantras was added on the big Marta’s which made a big difference) we are looking forward to come back

Anonymous Families - 19/07/2018 AccorHotels certified review
« Great staff. Convenient facility but not very comfortable. »

The location of the hotel is perfect, close to all major attractions. The staffs are warm and very helpful. We booked 2 rooms for 4 members of the family. The staffs were able to checked us into 1 room at noon, which is great. However, we found out later that the electrical outlets in this room did not work properly. The staff then moved us to another room. Later, we checked into another room only to find out about 2 hours later that air conditioning did not work and were assigned another room. Every time we need to move to another room, we must go to the reception to retrieve the new keys. Anyway, all in all, everything worked out at the end.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 160.00 EUR Non member rate
From 152.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates