Mercure Avignon Centre Palais des Papes Hotel 4 stars

TripAdvisor rating 4.0/5 1,041 reviews
Mercure Avignon Centre Palais des Papes Hotel
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+ 21 Services
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Room 1

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Hotel extras

  • Advantage 1

  • 20% reduction on parking in the Palais des Papes public car park, 3 minutes' walk away

  • At the heart of the Festival de Théâtre in Avignon

  • In Place de l'Horloge, opposite Opéra Théâtre d'Avignon

  • At the foot of the Palais des Papes, a 5-min walk from the famous Pont d'Avignon!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
  • PorterPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Kayaking (Nearby)
  • Other sports activities
Business services
  • Copy/print service available

Hotel location

Mercure Avignon Centre Palais des Papes Hotel

GPS: rue Molière
1 rue Jean Vilar
(GPS Parking : Parking Palais de
84000
avignon
france

Tel: +33490809300

Fax: (+33)4/90809301

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AVIGNON CAUMONT At 10km / 6.25 miles

  • By plane

    GARONS At 40km / 25 miles

  • By plane

    MARSEILLE At 80km / 50 miles

  • By plane

    NIMES ALÈS CAMARGUE At 55km / 34.18 miles

  • By car

    A7 AVIGNON NORD At 9km / 5.59 miles

  • By car

    A7 AVIGNON SUD At 10km / 6.21 miles

  • By car

    A9 AVIGNON REMOULIN At 20km / 12.43 miles

  • By car

    AVIGNON SUD At 10km / 6.25 miles

  • By train

    AVIGNON CENTRE At 0.9km / 0.56 miles

  • By train

    AVIGNON TGV At 5.5km / 3.42 miles

GPS :43.949783, 4.806551

Our accommodations

Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.

Classic Room with 1 bed measuring 63 x 79" (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Classic Room with 2 beds measuring 39 x 79" (100 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege Room 1 Double bed 160 * 200

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege room, large terrace-1 double bed, 160x200

  • Max. number of persons: 2
  • Area: From 30

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Avignon Centre Palais des Papes Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,892 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,041 reviews

Good location

Customer review rating 4.4/5

Anonymous Couples - 02/10/2019 AccorHotels review

Difficult to park and find hotel due to event taking place in city, would have been nice to be pre-warned of this. Reception staff helpful and friendly. Rooms are a bit tired, dents and scratches on everything, towels need replacing. I would expect glasses not plastic cups in rooms and a Nespresso machine.

Perfect stay!

Customer review rating 4.4/5

Marc Couples - 01/10/2019 AccorHotels review

The location is one of the best possible in Avignon. Very nice hotel indeed. But the most important asset, is the staff in general! We are busy travelers, and do visit quite some hotels all over Europe and the U.S. It is seldom seen, to encounter such kind, friendly and professional staff! Special kudos to Stephanie who helped us out when we wanted to stay a night longer than planned! She even took the time and effort to deduct our rewards points from the hotel bill. She’s the best! Many thanks, Marc and Sonja

Great position in the city

Customer review rating 4.4/5

Anonymous Friends - 27/09/2019 AccorHotels review

Staff at the desk was very good as we had a problem with A/C on our room they give us another room dealing very professionally

Great location!

Customer review rating 4.4/5

Jackie Couples - 20/09/2019 AccorHotels review

The hotel is in a great location for the city center. Surrounded by lots of close by restaurants and tourist spots it was a good choice. The bed, towels, linen, shower soap, all very good. Breakfast was excellent! The gym had 3 treadmills but no strength equipment.

Excellent accommodation, friendly and helpful staff , perfect position

Customer review rating 4.4/5

Anonymous Couples - 12/09/2019 AccorHotels review

The hotel is perfectly situated to tour the area ( particularly on foot). The staff throughout the hotel were welcoming, very friendly and helpful. The bedroom was clean and fresh, well presented and comfortable. Excellent breakfast too!

Top

Customer review rating 4.4/5

Anonymous Couples - 08/09/2019 AccorHotels review

Parfait !

Great hotel in super-central location

Customer review rating 4.4/5

Simone C. Couples - 04/09/2019 AccorHotels review

Hotel super central, very easily accessible from parking.

Nice property

Customer review rating 4.4/5

Nathan Families - 31/08/2019 AccorHotels review

Clean rooms and a great location. Staff was friendly and helpful.

Dear NATHAN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Rious Reception Mercure Avignon Centre Palais des Papes h1…

Beautiful hotel but loud technical noises during the night

Customer review rating 4.4/5

Robert Couples - 27/08/2019 AccorHotels review

The personal was friendly and competend. we enjoyed the breakfast and the restaurand. The hotel is direct in the middle of the city which is nice to discover it. We had room 602 on the higest floor next to the elevator. The elevator was very loud. Could it be there is something worn out? The other noise was a loud and frequently humming. The personal at the desk asked us to change the room. The other avalable room did not have the view to the inner city. So we decided to stay in this room. As a Accor member you offer a welcome drink to us. If I travel alone Accor offers one drink to me. If I travel togehter with my wife Accor offers drinks for each of us. Here Accor offers just one drink for both of us. That doesnt matter but it was funny :-)

A great hotel in a great location

Customer review rating 4.4/5

Simon Couples - 25/08/2019 AccorHotels review

We enjoyed our stay ay this Mercure. Lovely room. Great breakfast and a super location. The staff were friendly and helpful.

2 nights in Avignon

TripAdvisor rating 4.0/5

suzannecG5826PR Family - 24/08/2019 TripAdvisor review

The room tariff was reasonable but I expected more from the Mercure brand. The hotel needs an upgrade in some areas such as the flooring. Breakfast was reasonably good and the twin room had sufficient space and was quiet.

Dear, We thank you for taking the time to leave a comment regarding your stay at the Mercure Palais des Papes. We are sorry to hear that some aspects did not meet your expectations this is why we apologize. We are however glad to hear that you found our hotel reasonably priced and that you enjoyed the room and the breakfast. Your feedback is very important to us and rest assured that everything you mentioned is being looked at. Again we thank you for your comment and we hope to have the opportunity to give you a fully satisfactory experience next time. Nicolas Premier Responsable Hébergement Mercure Avignon Centre Palais des Papes Nicolas.Premier@accor.com

Great Location

Customer review rating 4.4/5

Rose Couples - 18/08/2019 AccorHotels review

This Mercure is in a great location right next to the square & easy walking distance to most of the sights. Our room was very clean but the air conditioning was slow & we needed turn the thermostat right down to feel cool.

Why stay elsewhere?

Customer review rating 4.4/5

Anonymous Families - 11/08/2019 AccorHotels review

Privilege room definitely a privilege. Amazing terrace view.

Most enjoyable

Customer review rating 4.4/5

Gordon C. Couples - 07/08/2019 AccorHotels review

All exellent

Good facilities for disabled people

Customer review rating 4.4/5

Anonymous Friends - 07/08/2019 AccorHotels review

The staff is very friendly and helpful. The room adapted for PMR has good facilities with regard to space and bathroom. To improve: the level of access to the bathroom is too pronounced. Otherwise, very comfortable and very good location.

Great location, mediocre accommodation

Customer review rating 4.4/5

Karen Couples - 21/07/2019 AccorHotels review

Great location for town centre and discounted parking. Rooms are cramped and ‘tired’. Expensive for the standard.

Best location I the town

Customer review rating 4.4/5

Mei J. Families - 20/07/2019 AccorHotels review

Short but excellent

Good central location

Customer review rating 4.4/5

Annette C. Couples - 16/07/2019 AccorHotels review

Stayed for two nights during the festival so Avignon very busy and hotel was a calm oasis except for breakfast time which was rather chaotic. Room spacious, very clean and comfortable, bathroom small and functional, shower can easily flood outside the cubicle if not properly aimed, towels poor quality, small and very thin, stayed in two other hotels during our trip (including another Mercure in Carcassonne) and the towels in these two were lovely, large and fluffy so I guess it's not a group standard issue.

Not good.

Customer review rating 4.4/5

M G. Couples - 16/07/2019 AccorHotels review

There were number of issues: 1. Air conditioning was not cooling the room. 2. The reception staff was not prompt in solving any issues. 3. I have been charged double amount for my stay and in spite of my repeated requests the hotel has not refunded the pre-authorised amount- very disappointing. 4. I asked the reception to book the taxi but they booked some private shabby vehicle and the driver charged almost double the taxi fare.

Dear, Thank you for taking the time to share your experience at the Mercure Palais des Papes. We are sorry to hear that your experience did not meet your expectations this is why we would like to apologize. All of our Air conditionings have been checked before the summer therefore we deeply apologize if you had to experience technical difficulties with your Air conditioning. Regarding the preauthorization we always take more than the price of the room to cover extras that you may consume during your stay. We apologize if you were surprised by that. The taxi company we work with has been very satisfactory for all of our clients in terms of punctuality and price, we are sorry to hear that you did not find it good value. Again our apologies and thank you for taking the time to write this comment, we hope to have the opportunity to give you a fully satisfactory experience during another stay. Nicolas Premier Responsable Hébergement Mercure Avignon Centre Palais des Papes Ni…
Customer review rating 4.4/5

Pam O. Friends - 16/07/2019 AccorHotels review

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