Hotel - Mercure Avignon Centre Palais des Papes Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Avignon Centre Palais des Papes Hotel

1 rue Jean Vilar  (GPS Hôtel : rue Molière)  (GPS Parking : Parking Palais de 
84000  AVIGNON
FRANCE

817 reviews
TripAdvisor Rating Based on 817 reviews
See rates
Best price guarantee
From
From 135.00 EUR Non member rate
From 128.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Kayaking  (Nearby)
  • Other sports activities (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00 - 14:00 / 19:00 - 22:00
    • Opening hours : Week-end 12:00 - 14:00 / 19:00 - 22:00
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.

  • 86 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 family rooms
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for Mercure Avignon Centre Palais des Papes Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 817 reviews
TripAdvisor review
Couples - 15/09/2017
« great location »

Ideally situated for an overnight stay or few days in this wonderful old town. Near to some great restaurants and casual bars in the square. Good shopping is close bye. Hotel reception staff were helpful. Our good size room overlooked the square and countryside.

TripAdvisor review
Couples - 24/06/2017
« Will be back next year »

We spent 3 days in this hotel. We really enjoyed our stay here. On the first night we had a standard room and we could not fault it. On the next two nights we had a Privilege room. This was a very large room and the room that we got had a terrace overlooking the papal Palace. The reception and breakfast staff were very pleasant at all times. Will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Madam , Sir, We would like to thank you after your nice review ! We hope to welcome you soon for another stay in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

TripAdvisor review
Couples - 14/06/2017
« Perfect for us »

Perfect for us. We wanted to be in the center of the old city. Room 218 is the best. Tub should have anti slip floor and grab rail otherwise perfect. The front desk staff were very attentive. We recommend it highly.

TripAdvisor review
sillenomis Solo travel - 06/06/2017
« Great location, room, service. »

Booked two nights, getting a late train from Lyon. Friendly lady on reception had already checked me in, so messing. She recommended places that were still serving food, but I just wanted a shower and sleep. Room was great, over looking the square and much more spacious than my one in Lyon. With the window open you could hear the diners below, but it was just pleasant background noise. Even deliveries and bin lorries at 6:45 the next day was no great hassle. Great choice and service for breakfast and a good all round experience. Palais de pape wasn't even 100 from the front door. I recommend looking at the restaurants that are in various small squares behind the hotel i.e. go down side street to right of palais, better choice.

TripAdvisor review
Family - 09/01/2017
« Perfect Location, good price »

we stayed offseason, just after new years for one night. The location is great, next to the Palace and near many restaurants. I think the staff the first night was probably new, she could not fix a problem with our bill and she did not know the hours of the palace. I would think being the only person at a hotel next to the palace, you should know this information. but the next day we sorted it out. The rooms are spacious (family room), and bathrooms are decent as well. I would definitely recommend. Not fancy, but really reasonable price and perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Madam, Sir, Thank you for your review after your stay with us ! We are glad to know that you enjoyed our location and we hope to welcome you again for a next stay in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

TripAdvisor review
Ian M Couples - 20/12/2016
« Excellent Location »

Excellent location adjacent to the Palais des Papes and within a few steps of restaurants and shops. Staff very friendly and knowledgeable. Only one small criticism was the the room was a little warm for us and although you could open the window it was then a little too noisy. Excellent place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Sir, Happy new year! We would like to thank you for your nice review after your stay with us ! We are glad to know that you enjoyed our location and we hope to welcome you again for a next trip in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

TripAdvisor review
david1609 Solo travel - 20/11/2016
« Lovely hotel in great location »

Staff here are most helpful. Rooms very comfortable. Delightful breakfast is available Popes palace & cathedral next door. Excellent restaurants also nearby. About a 15 minutes walk from main rail station

Our hotel has responded to the review
Our hotel has responded to the review

Sir, We would like to thank you for your nice review after your stay with us! We are glad to know that you enjoyed your stay and we hope to welcome you again in another hotel of the brand! Kind regards from the Mercure Avignon Centre Palais des Papes team!

TripAdvisor review
Couples - 20/11/2016
« A gem in the heart of Avignon »

We enjoyed very much our stay at the Mercure Avignon Centre Palais des Papes. The location was perfect, the breakfast fantastic, and the personnel was very friendly. We really appreciated the kind and helpful attitude of Yoann, one of the receptionists. He is truly the best receptionist we have ever met!

Our hotel has responded to the review
Our hotel has responded to the review

Madam,Sir, We would like to thank you for your nice review after your stay in Avignon! We are glad to know that you enjoyed our situation,the breakfast and the staff! We hope to welcome you again in another hotel of the brand for a next trip! Kind regards from the Mercure Avignon Centre Palais des Papes team! ps: We hope you are well return in Greece!!

TripAdvisor review
Couples - 04/11/2016
« Can't beat the location! »

The hotel is excellent. So is the service. Whatever question we asked, the front desk person annswered with a smile on their faces. The breakfast buffet is very generous. Nothing compares to being right next door to the Palais des Papes, though.

Our hotel has responded to the review
Our hotel has responded to the review

Madam, Thank you for your nice review! We are glad to know that you enjoyed our location and our services! We hope to welcome you again in another hotel of the brand Mercure! Kind regards from the Mercure Avignon Centre Palais des Papes team!

TripAdvisor review
Couples - 15/09/2016
« Better than it Looks! »

Hotel is modernise concrete and out of keeping with it's surroundings in the centre of Avignon but reception staff were friendly and helpful and room was well equipped with fridge (not mini bar), kettle, teas and coffees. There was plenty of storage space for toiletries in the bathroom. Despite overlooking the main the square there was not a noise problem and air conditioning was not intrusive. There was a good choice of food and drink at breakfast, including a Nespresso machine for coffee, high quality tea bags, a d-i-y orange squeezer for fresh juice and a good selection of hotels and cold food.

TripAdvisor review
Aber1931 Couples - 15/09/2016
« A flying Visit »

Centrally located - difficult to locate on arriving because of the one way streets and closed central area. Stairs problematical for those with limited mobility. Limited space in the bedroom. Restaurant not available till 7 p.m.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aber1931, We thank you for sharing your experience of our stay in our hotel. Indeed as we are in the right center, the best is to drive directly to the public car park called Palais des Papes, that we use for our guest. It is situated under the Palace of the Popes square. Do not hesitate to call us or to check our website for more détails. We hope that you have appreciate our location in the right center of Avignon, to visit the Palace of the Popes and the Pont d'Avignon, for the famous one. Our restaurant La Boucherie is opening everyday for lunch (12am-2:30pm) and for diner (7pm-10pm). We hope that we will have the opportunity to earn back your trust and to welcome you again for your next stay in Avignon. Yours sincerely, Anaïs Kauffmann Room division manager Mercure Avignon Centre Palais des Papes

TripAdvisor review
Friends getaway - 24/08/2016
« Pleasant stay! »

Our group of 12 stayed here July 26-28, 2016. The hotel is located in the central area of the historic and lively old town of Avignon, within meters of the famous Place de l' Horloge, Palais des Papes… so could not be better situated. The rooms are not big, but quite OK with a comfy bed. The service was really good. The staffs were very nice and helpful, and we were very grateful to Naomi for her support and help during our stay. I'd recommend it and we will definitely stay here again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear cuonglanh2chi, Thank you for having taken the time to give us your views on your stay in our hotel. Naomi and all the team are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcome you in a proche future Kind regards, Anaïs Kauffmann, Room division manager Mercure Avignon Centre Palais des Papes

TripAdvisor review
Anonymous Couples - 06/08/2016
« Fabulous and Spetacular View with Excellent Customer Service »

My husband and I stayed for 4 nights July 30-Aug.3, 2016. I had emailed to enquire about upgrading our room since I was not able to do that online. When we arrived we were greeted like old friends and my request was happily granted. We were amazed at the fantastic view we had from our room . We could almost touch the Papes du Palais. But beyond that , one employee ( Naomi) went above and beyond her role and reccomended fine restaurants and phoned to make a reservation for us, booked a wine tour for us when we were unable to secure on ourself and continually ensured we felt like her only customers in the very busy hotel. We are indebted to her , she performed all her duties with a passion and friendliness that made us feel so grateful we had meet her. We even left some personal items behind at the hotel and they offered to return them to us. Amazing hotel in amazing Avignon. Thank you, Mecure and thank you Niaomi and all the fine staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with Naomi and all the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again ! Kind regards, Anaïs Kauffmann, Room division manager Mercure Avignon Centre Palais des Papes

TripAdvisor review
Business - 13/06/2016
« Absolutely perfect stay »

Great staff, great hotel. I stayed here for a week and the room was very clean, breakfast was great. Very close to restaurants and papal parlance. Great view from the balcony. Will return. Thanks very much for a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Madam, We would like to thank you for your nice review after your trip in Avignon! We are glad to know that you enjoyed our location and the breakfast! We hope to see you soon for a next stay in Avignon! Kind regards from the Mercure Avignon Centre Palais des Papes team!

TripAdvisor review
Family - 08/06/2016
« Great location »

This location if perfect, right next to the Palace of the Popes. Good restaurants and shopping in the area. Front desk was helpful. Rooms were ready. The only problem was we could not drive up close to the hotel to unload for check in

Our hotel has responded to the review
Our hotel has responded to the review

Madam,Sir, We thank you for your nice review after your stay in Avignon! We hope to welcome you again for another trip in our city! Kind regards from the Mercure Avignon Centre Palais des Papes team!

TripAdvisor review
Couples - 12/04/2016
« Good hotel near the Popes Palace and Place de l'Horloge »

We arrived by train at Avignon Centre station. The hotel is a 10/12 minute level and straight walk from the station. You also pass tourist info on the right hand side of the road. We were checked in by Naomi who was very helpful. As we were a little early and we wanted a room on a high floor we decided to go out for lunch and then check in. We asked Naomi for a recommendation and she rang and made us a reservation. We were happy that she did as the restaurant was full and the meal was excellent! On our return room 611 was ready for us, on the top floor and with a view of the Popes Palace. The room was a little on the small side but had a walk in shower which we prefer. The bed was too hard for our choice. But the room was very quiet and we hardly heard any noise at all! We were happy to see that the hotel offered a light breakfast. We don't eat a lot at home - this was a fresh orange juice, croissant and a good coffee au lait. We like this hotel and would definitely return. All the staff were extremely pleasant and helpful.

TripAdvisor review
Couples - 02/03/2016
« A perfect location to spend a one night stopover whilst touring »

We were travelling through western Europe from Amsterdam to Southern Spain. As such we only had the afternoon and evening to enjoy the city highlights. The location of the hotel is perfect, literally your walk out of the door and their are stunning sites to enjoy. In the evening we found a perfect bistro / restaurant in one of the quaint back streets. A perfect match to our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Madam,Sir, We would like to thank you for your nice review after your stay with us. We are glad to know that you enjoyed your experience and we hope to welcome you again in Avignon! Kind regards from the Mercure Avignon Centre Palais des Papes team!

TripAdvisor review
Solo travel - 20/01/2016
« Great location and great staff »

Right next to the Popes' Palace, opposite the theater, and at the end of the main shopping street - great location for anything you'd want to do in Avignon. The staff was very kind and helpful, especially given my poor French. I had requested gluten-free food at breakfast ahead of time, and they noted this upon check-in, and again at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Madam, We would like to thank you for your nice comments after your stay with us! We are glad to know that you enjoyed your stay in Avignon. The staff is attentive to the needs for the customers, even for gluten free food ;) We hope to welcome you again in another hotel of the brand Mercure! Kind regards from Mercure Avignon Centre Palais des Papes team!

TripAdvisor review
Rhonda M Couples - 10/10/2015
« Location location! »

An ordinary hotel in a fabulous location. If you're not spending time in your room this is a great place to stay. Located right near the Popes Palace & a heap of eating places in Place de L'horloge. An easy 10-15 minute walk from Avignon Centre train station, taxis won't take you that short distance.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for choosing the hotel Mercure Avignon Centre Palais des Papes! We are glad that you appreciate the location of our hotel in the city center. We hope to see you again in a close future. Kind regards, Anaïs Kauffmann Room Division Manager Hotel Mercure Avignon Centre Palais des Papes

TripAdvisor review
Anonymous Couples - 02/10/2015
« Avignon Mercure »

Perfect hotel for visit to Avignon. Location is amazing and staff were so helpful and friendly. We had a beautiful room (privilege room) and was so worth the few extra dollars. Be warned that it is hard to find by car. Call the hotel to get the right address for GPS. Strongly recommend to anyone wanting to visit this lovely city.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for having taken the time to give us your views on your stay in our hotel. We are very grateful for your remarks. We are glad that you enjoyed your stay with us and the location of the hotel. We hope to see you again in a close future. Kind regards, Anaïs Kauffmann Room Division Manager Mercure Avignon Centre Palais des Papes

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 135.00 EUR Non member rate
From 128.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 240 m Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre Hotel
From
From 135.00 EUR Non member rate
From 128.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 820 m ibis Avignon Centre Gare
ibis Avignon Centre Gare Hotel
From
From 67.20 EUR Non member rate
From 63.84 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 850 m Novotel Avignon Centre
Novotel Avignon Centre Hotel
From
From 135.00 EUR Non member rate
From 135.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 930 m ibis Avignon Centre Pont de l'Europe
ibis Avignon Centre Pont de l'Europe Hotel
From
From 64.50 EUR Non member rate
From 61.28 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in AVIGNON
See rates