Hotel - Mercure Cavaillon Portes du Luberon hotel
Mercure Hotel Mercure Hotel

Mercure Cavaillon Portes du Luberon hotel

3.0/5 216 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Babysitting on request
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Boules/petanque
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

All our rooms offer maximum comfort, as well as free, unlimited WIFI Internet access. With our Privilege Rooms, you can also enjoy a private balcony with a view of the park.

  • 46 rooms
  • 46 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 597 reviews

Our guest reviews for Mercure Cavaillon Portes du Luberon hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 216 reviews
Anonymous Couples - 13/09/2018 AccorHotels certified review
« Anthony M. »

Very good in all aspects except for the very limited menu for dinner

Julien F. Business - 20/08/2018 AccorHotels certified review

Staff was friendly and helpful. Rooms were confortable and clean. Finally I spent a relaxing evening at the terrasse of the restaurant.

Giovanni M. Families - 16/08/2018 AccorHotels certified review
« Good just for a night in transit »

Old structure, old rooms, terrible terraces

Simon Couples - 02/08/2018 AccorHotels certified review
« a quiet and comfortable hotel with welcoming staff »

We enjoyed our stay and found it a useful stepping off place to explore western Provence

Gerry F. Couples - 10/07/2018 AccorHotels certified review
« 4 star ibis or a 3 star Mercure. »

Our room was quite good and we had a very interesting and good evening meal in the restaurant. However, the Mercure hotel facilities blurred into an Ibis.

Anonymous Couples - 28/06/2018 AccorHotels certified review
« Neither better nor worse than I would expect from a hotel of this grade »

The room was comfortable and clean. Receptionist spoke good English and explained things well. Restaurant staff were rather cool in manner but responded to requests efficiently. However, I do think I should not have had to ask for bread and water at dinner; they should have been put on the table when we sat down.

Business - 17/06/2018 TripAdvisor review
« Outdated hotel, mixed with Ibis »

Thje rooms are decorated in the 80's style but the price is up to date. Very expensive for such a poor quality. In the same building are Ibis and Mercure : the level of service is for Ibis, even if you pay the price of Mercure. Uggly location. Poor, outdated decoration.

Nicholas C. Business - 24/03/2018 AccorHotels certified review
« The hotel is the same as always, it should turn into an Ibis and not try to be both »

We stay here a lot, the hotel says it’s a Mercure but seems to be an Ibis with a Mercure tagged on. Most guests seem to stay in the ibis but use the facilities of the Mercure, I have never stayed in the ibis part but I guess the rooms are he same! At breakfast their was not much food available when I requested more they go some from he Ibis breakfast room and soon took it back when we had finished. It appeard that they did not have many guest in the Mercure. I would suggest that the hotel becomes one brand or the other as currently it appears to be confused and not up to the usual standard you expect and normally receive from the Mercure brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS C., Thank you for taking the time to tell us about your experience at the Mercure Cavaillon Portes du Luberon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Eric Families - 16/02/2018 AccorHotels certified review
« Cool. »

Cool.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Céline

Return G. I. P. Couples - 18/11/2017 AccorHotels certified review
« Comfortable and Affordable in P.! »

After a mixup at the check-in (sent to rooms that weren't cleaned yet)), we had a perfectly nice stay. The hotel is comfortable, modern, and adequate for a one or two night stay. We were here earlier in the year and found it a bit less well managed now, perhaps because it was off-season.

Snowy Couples - 21/07/2017 AccorHotels certified review
« How can this be a 4 star hotel with such a restaurant??!! »

The reception service was typically Mercure as was the bedroom accommodation but certainly no better than many 3 star Mercure hotels we have visited. The restaurant was among the worst we have ever visited in France or the world. The menu had no relationship to the hotel's 4star rating and the service, especially at dinner, was very surly and haphazard. One of our main course choices was a chicken burger which was served with a badly burnt bun - we have photographic evidence of this!! When pointed out to the server it was received with a sigh and a reluctant offer to change it!! After our first night experience in this restaurant if the hotel had not been located in the middle of an industrial zone and surrounded by noisey roadways making a journey into the town centre either by car or foot a very unpleasant prospect we would have certainly found a far better dining option even if it had been Macdonalds !!!!!!

Family - 12/07/2017 TripAdvisor review
« Mercure Cavaillon Hotel »

Free secure parking at the door of the hotel, very clean and comfortable room and beds, delicious fresh breakfast served by friendly accommodating staff, evening restaurant which substituted and accommodated our allergies and preferences perfectly, beautiful grounds with gardens, pool and tennis courts and easy proximity to gas station and highway to Avignon and the Luberon region. We stayed here for two nights which gave us enough time to drive and visit the region and its many beaux villages.

Laurent S. Couples - 19/06/2017 AccorHotels certified review
« generally OK but issues with very weak WIFI and TV channels quality »

The Mercure in Cavaillon is OK, rooms are OK and the terrace and pools are very good. Now from a guest experience standpoint, we experienced issues with wifi being extremely weak to even not working at some occasions and the same applied to some TV channels.

Angela S. Friends - 03/06/2017 AccorHotels certified review
« Very nice hotel on outskirts of Cavaillon »

It was a very pleasant stay. The rooms were lovely and clean and the beds so comfortable. All the staff were very helpful and polite

John C. Couples - 01/06/2017 AccorHotels certified review
« Communication difficulty between Accor hotels and the hotel »

We had booked with Accor hotels and assumed that we had a bed breakfast and an evening meal waiting for us at this hotel. When we arrived the member of staff who greeted us said that they were fully booked and only realised when we booked in on line that morning. The staff managed to find us a room by asking another guest to go to another hotel. By chance we asked if we should book for dinner. They were no sure, but in the end we were given the dish of the day. This was a worrying experience for us as I am disabled and we need to book in advance. The staff could not have been more helpful. How can we avoid this happening in the future?

D. J. Couples - 22/05/2017 AccorHotels certified review
« Douglas J. »

Very pleased with all aspects of the hotel no complaints at all

Anonymous Couples - 05/04/2017 AccorHotels certified review

Impeccable

Anonymous Business - 18/02/2017 AccorHotels certified review

Very nice staff but very, very poor room. Have had experienced better Ibis standards. The existing desk in the room wasn't even large enough to be used as a working place. No sockets were available, have had to unplug the ironing board in order to connect the laptop.

Anonymous Couples - 24/12/2016 AccorHotels certified review

Excellente.

Anonymous Couples - 18/11/2016 AccorHotels certified review

very good. clean, new, friendly staff, good food

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates