Hotel - Mercure Cavaillon Portes du Luberon hotel
Mercure Hotel Mercure Hotel

Mercure Cavaillon Portes du Luberon hotel

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3.0/5 187 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Babysitting on request
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Boules/petanque
    • Horse riding (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All our rooms offer maximum comfort, as well as free, unlimited WIFI Internet access. With our Privilege Rooms, you can also enjoy a private balcony with a view of the park.

  • 46 rooms
  • 46 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 482 reviews

Our guest reviews for Mercure Cavaillon Portes du Luberon hotel

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 187 reviews
AccorHotels certified review
Nicholas C. Business - 24/03/2018
« The hotel is the same as always, it should turn into an Ibis and not try to be both »

We stay here a lot, the hotel says it’s a Mercure but seems to be an Ibis with a Mercure tagged on. Most guests seem to stay in the ibis but use the facilities of the Mercure, I have never stayed in the ibis part but I guess the rooms are he same! At breakfast their was not much food available when I requested more they go some from he Ibis breakfast room and soon took it back when we had finished. It appeard that they did not have many guest in the Mercure. I would suggest that the hotel becomes one brand or the other as currently it appears to be confused and not up to the usual standard you expect and normally receive from the Mercure brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS C., Thank you for taking the time to tell us about your experience at the Mercure Cavaillon Portes du Luberon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Eric Families - 16/02/2018
« Cool. »


Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Céline

AccorHotels certified review
Return G. I. P. Couples - 18/11/2017
« Comfortable and Affordable in P.! »

After a mixup at the check-in (sent to rooms that weren't cleaned yet)), we had a perfectly nice stay. The hotel is comfortable, modern, and adequate for a one or two night stay. We were here earlier in the year and found it a bit less well managed now, perhaps because it was off-season.

AccorHotels certified review
Snowy Couples - 21/07/2017
« How can this be a 4 star hotel with such a restaurant??!! »

The reception service was typically Mercure as was the bedroom accommodation but certainly no better than many 3 star Mercure hotels we have visited. The restaurant was among the worst we have ever visited in France or the world. The menu had no relationship to the hotel's 4star rating and the service, especially at dinner, was very surly and haphazard. One of our main course choices was a chicken burger which was served with a badly burnt bun - we have photographic evidence of this!! When pointed out to the server it was received with a sigh and a reluctant offer to change it!! After our first night experience in this restaurant if the hotel had not been located in the middle of an industrial zone and surrounded by noisey roadways making a journey into the town centre either by car or foot a very unpleasant prospect we would have certainly found a far better dining option even if it had been Macdonalds !!!!!!

TripAdvisor review
Family - 12/07/2017
« Mercure Cavaillon Hotel »

Free secure parking at the door of the hotel, very clean and comfortable room and beds, delicious fresh breakfast served by friendly accommodating staff, evening restaurant which substituted and accommodated our allergies and preferences perfectly, beautiful grounds with gardens, pool and tennis courts and easy proximity to gas station and highway to Avignon and the Luberon region. We stayed here for two nights which gave us enough time to drive and visit the region and its many beaux villages.

AccorHotels certified review
Laurent S. Couples - 19/06/2017
« generally OK but issues with very weak WIFI and TV channels quality »

The Mercure in Cavaillon is OK, rooms are OK and the terrace and pools are very good. Now from a guest experience standpoint, we experienced issues with wifi being extremely weak to even not working at some occasions and the same applied to some TV channels.

AccorHotels certified review
Angela S. Friends - 03/06/2017
« Very nice hotel on outskirts of Cavaillon »

It was a very pleasant stay. The rooms were lovely and clean and the beds so comfortable. All the staff were very helpful and polite

AccorHotels certified review
John C. Couples - 01/06/2017
« Communication difficulty between Accor hotels and the hotel »

We had booked with Accor hotels and assumed that we had a bed breakfast and an evening meal waiting for us at this hotel. When we arrived the member of staff who greeted us said that they were fully booked and only realised when we booked in on line that morning. The staff managed to find us a room by asking another guest to go to another hotel. By chance we asked if we should book for dinner. They were no sure, but in the end we were given the dish of the day. This was a worrying experience for us as I am disabled and we need to book in advance. The staff could not have been more helpful. How can we avoid this happening in the future?

AccorHotels certified review
D. J. Couples - 22/05/2017
« Douglas J. »

Very pleased with all aspects of the hotel no complaints at all

AccorHotels certified review
Anonymous Couples - 05/04/2017


AccorHotels certified review
Anonymous Business - 18/02/2017

Very nice staff but very, very poor room. Have had experienced better Ibis standards. The existing desk in the room wasn't even large enough to be used as a working place. No sockets were available, have had to unplug the ironing board in order to connect the laptop.

AccorHotels certified review
Anonymous Couples - 24/12/2016


AccorHotels certified review
Anonymous Couples - 18/11/2016

very good. clean, new, friendly staff, good food

AccorHotels certified review
Anonymous Couples - 23/10/2016

Good excellent reception stqff......the hotel is looking tired..".the dining room is cold unfriendly barren food médiocre not mercure standard

AccorHotels certified review
Anonymous Families - 20/09/2016

By far the best staff we've come across at an accor hotel.

AccorHotels certified review
Anonymous Families - 17/08/2016

Very good impression. Nice people at the reception desk, restaurant and breakfast. Room was clean and well equiped but a bit old (espacially the bathroom). Request of a baby bed was fulfilled. Very much appreciated. Price is a bit high for the quality of the room. Breakfast is a strong point of this hotel (choice, quality, freshness)

AccorHotels certified review
Anonymous Couples - 12/08/2016

restful ,pleasant. Attentive , helpful staff. Excellent food and room.

TripAdvisor review
Family - 10/08/2016
« Very good hotel. Good location »

The hotel is very nice. Very helpful staff. Good breakfast. Location near supermarkets and the A7 highway. Free and good wifi. Free parking. Swiming pool & tenis & pingpong facilities. Good reataurant.

AccorHotels certified review
Anonymous Families - 08/08/2016

Veri nice hotel. Very Kind staff - everyone was nice to us, answering our questions and with a big smile :)

AccorHotels certified review
Anonymous Business - 14/07/2016

I arrived late but had to use my mobile to get the gate open. Not so good. But the welcome was fine.

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