Mercure Cavaillon Hotel 4 stars

TripAdvisor rating 3.0/5 11 reviews
Mercure Cavaillon Hotel
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Hotel extras

  • Free private car park

  • Tennis court and ping pong table available

  • Outdoor swimming pool overlooking the landscaped garden

  • Ping pong table and tennis court. Racket hire available

  • Easy access 20 minutes from Avignon, Gordes, L'Isle-sur-la-Sorgues and Saint-Remy-de-Provence

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Porter
Leisure and activities
  • Swimming pool
  • Babysitting on request
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

For your comfort, our hotel will be renovated from October 2018 to March 2019. We will continue to welcome you during the work.

Hotel location

Mercure Cavaillon Hotel

601 avenue Boscodomini
84300
cavaillon
france

Tel: +33490710779

Fax: (+33)4/90782794

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AVIGNON CAUMONT At 15km / 9 miles

  • By plane

    MARSEILLE At 60km / 37 miles

  • By helicopter

    AVIGNON At 15km / 9 miles

  • By helicopter

    MARIGNANE At 60km / 37 miles

  • By car

    25 CAVAILLON At 2km / 1 miles

  • By car

    SENAS At 10km / 6 miles

  • By train

    AVIGNON At 30km / 18 miles

  • By train

    CAVAILLON At 2km / 1 miles

GPS :43.819197, 5.038694

Currently, close to our hotel

De Calais, Bruno Serralongue, exhibition

From 30/06/2018 to 19/08/2019

At 63 km

La Major Cathedral, Marseille, visit

From 01/01/2018 to 31/12/2019

At 63 km

Horizontal Alphabet (black), exhibition

From 25/08/2017 to 25/08/2019

At 64 km

Old Port of Marseille, walk

From 01/01/2018 to 31/12/2019

At 64 km

La Canebière in Marseilles, visit

From 01/01/2018 to 31/12/2019

At 64 km

Château d'If in Marseille, tour

From 01/01/2019 to 31/12/2019

At 64 km

Basilica of Our Lady of the Guard, Marseilles, visit

From 01/01/2019 to 31/12/2019

At 65 km

Château Borely, Marseille, tour

From 01/01/2016 to 31/12/2019

At 68 km

Our accommodations

All our rooms offer maximum comfort, as well as free, unlimited WIFI Internet access. With our Privilege Rooms, you can also enjoy a private balcony with a view of the park.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 single bed

  • Max. number of persons: ‌3
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with double bed and balcony overlooking the pool and grounds

  • Max. number of persons: ‌2
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT L'OLIVIER

Type of cuisine: Regional

LOlivier restaurant seats 92 guests and features a terrace under the trees in the park. It offers regional cuisine in pleasant, friendly surroundings.

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 105 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 84 people

Find out more

Our guest reviews for
Mercure Cavaillon Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

733 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

11 reviews

On the road

TripAdvisor rating 3.0/5

charmedantan Business - 13/07/2019 TripAdvisor review

I appreciate the remodeling of the hotel. Nice room, but as in many hotel group Accor: The bath towels are too light, The lights above the mirrors are not well oriented (not powerful enough) so the magnifying glasses are not functional. The restaurant, good reception, service, the food also was good. On the other side the terrace could be more friendly (no atmosphere, too uniform) It remains a pleasant hotel

Ice hotel

Customer review rating 3.8/5

Business T. Business - 01/07/2019 AccorHotels certified review

Hotel was good, friendly staff and room available as checked in. The breakfast can be a little more offering that what was presented.

Dear Francesco P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cavaillon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean, comfortable, quiet.

Customer review rating 3.8/5

Peter R. Couples - 07/06/2019 AccorHotels certified review

On the first night the aircon was not working and I had cigarette fumes seeping into the room from the smoker next door. French smokers can use their balconies for smoking so staff have to accept clients lie about this and smoke in the non smoking rooms. Though I have never experienced this in my annual French holidays. The second and last night. no smoke and aircon working. Room is large, clean comfortable and quiet. Breakfast is very satisfactory. Parking is easy. I wanted to see Cavaillon, especially to try their famous melons.

The hotel is not up to the usual standard of Mercure

Customer review rating 3.8/5

Nick Business - 03/06/2019 AccorHotels certified review

I have stayed at the hotel multiple times in the last five years, and it has got worse over time. It has just been renovated and it is now worse!! For the following reasons New staff who are in the main inexperienced Bad to no internet Broken air conditioning Breakfast shared with Ibis and they get I cheaper!!! Cold food over crowded!!

Dear Nick, Thanks for coming to our hotel regularly. We have indeed fully refurbished our hotel. I am sorry to read that you had issues with the internet and air conditioning. Sophie Gallon Director

Convenient

Customer review rating 3.8/5

Manolo Business - 22/04/2019 AccorHotels certified review

Good

Dear Manuel, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cavaillon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Sophie Gallon, Directrice

To expensive for the service proposed

Customer review rating 3.8/5

Philippe Z. Business - 29/10/2018 AccorHotels certified review

Staff Ok Room not clean for 130 € and more the service has to be perfect Bath not clean, mushroms at shower silicon joins, carpet not clean

Anthony M.

Customer review rating 3.8/5

Anonymous Couples - 13/09/2018 AccorHotels certified review

Very good in all aspects except for the very limited menu for dinner

Customer review rating 3.8/5

Julien F. Business - 20/08/2018 AccorHotels certified review

Staff was friendly and helpful. Rooms were confortable and clean. Finally I spent a relaxing evening at the terrasse of the restaurant.

Good just for a night in transit

Customer review rating 3.8/5

Giovanni M. Families - 16/08/2018 AccorHotels certified review

Old structure, old rooms, terrible terraces

a quiet and comfortable hotel with welcoming staff

Customer review rating 3.8/5

Simon Couples - 02/08/2018 AccorHotels certified review

We enjoyed our stay and found it a useful stepping off place to explore western Provence

4 star ibis or a 3 star Mercure.

Customer review rating 3.8/5

Gerry F. Couples - 10/07/2018 AccorHotels certified review

Our room was quite good and we had a very interesting and good evening meal in the restaurant. However, the Mercure hotel facilities blurred into an Ibis.

Neither better nor worse than I would expect from a hotel of this grade

Customer review rating 3.8/5

Anonymous Couples - 28/06/2018 AccorHotels certified review

The room was comfortable and clean. Receptionist spoke good English and explained things well. Restaurant staff were rather cool in manner but responded to requests efficiently. However, I do think I should not have had to ask for bread and water at dinner; they should have been put on the table when we sat down.

The hotel is the same as always, it should turn into an Ibis and not try to be both

Customer review rating 3.8/5

Nicholas C. Business - 24/03/2018 AccorHotels certified review

We stay here a lot, the hotel says it’s a Mercure but seems to be an Ibis with a Mercure tagged on. Most guests seem to stay in the ibis but use the facilities of the Mercure, I have never stayed in the ibis part but I guess the rooms are he same! At breakfast their was not much food available when I requested more they go some from he Ibis breakfast room and soon took it back when we had finished. It appeard that they did not have many guest in the Mercure. I would suggest that the hotel becomes one brand or the other as currently it appears to be confused and not up to the usual standard you expect and normally receive from the Mercure brand.

Dear NICHOLAS C., Thank you for taking the time to tell us about your experience at the Mercure Cavaillon Portes du Luberon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cool.

Customer review rating 3.8/5

Eric Families - 16/02/2018 AccorHotels certified review

Cool.

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Céline

Comfortable and Affordable in P.!

Customer review rating 3.8/5

Return G. I. P. Couples - 18/11/2017 AccorHotels certified review

After a mixup at the check-in (sent to rooms that weren't cleaned yet)), we had a perfectly nice stay. The hotel is comfortable, modern, and adequate for a one or two night stay. We were here earlier in the year and found it a bit less well managed now, perhaps because it was off-season.

How can this be a 4 star hotel with such a restaurant??!!

Customer review rating 3.8/5

Snowy Couples - 21/07/2017 AccorHotels certified review

The reception service was typically Mercure as was the bedroom accommodation but certainly no better than many 3 star Mercure hotels we have visited. The restaurant was among the worst we have ever visited in France or the world. The menu had no relationship to the hotel's 4star rating and the service, especially at dinner, was very surly and haphazard. One of our main course choices was a chicken burger which was served with a badly burnt bun - we have photographic evidence of this!! When pointed out to the server it was received with a sigh and a reluctant offer to change it!! After our first night experience in this restaurant if the hotel had not been located in the middle of an industrial zone and surrounded by noisey roadways making a journey into the town centre either by car or foot a very unpleasant prospect we would have certainly found a far better dining option even if it had been Macdonalds !!!!!!

generally OK but issues with very weak WIFI and TV channels quality

Customer review rating 3.8/5

Laurent S. Couples - 19/06/2017 AccorHotels certified review

The Mercure in Cavaillon is OK, rooms are OK and the terrace and pools are very good. Now from a guest experience standpoint, we experienced issues with wifi being extremely weak to even not working at some occasions and the same applied to some TV channels.

Very nice hotel on outskirts of Cavaillon

Customer review rating 3.8/5

Angela S. Friends - 03/06/2017 AccorHotels certified review

It was a very pleasant stay. The rooms were lovely and clean and the beds so comfortable. All the staff were very helpful and polite

Communication difficulty between Accor hotels and the hotel

Customer review rating 3.8/5

John C. Couples - 01/06/2017 AccorHotels certified review

We had booked with Accor hotels and assumed that we had a bed breakfast and an evening meal waiting for us at this hotel. When we arrived the member of staff who greeted us said that they were fully booked and only realised when we booked in on line that morning. The staff managed to find us a room by asking another guest to go to another hotel. By chance we asked if we should book for dinner. They were no sure, but in the end we were given the dish of the day. This was a worrying experience for us as I am disabled and we need to book in advance. The staff could not have been more helpful. How can we avoid this happening in the future?

Douglas J.

Customer review rating 3.8/5

D. J. Couples - 22/05/2017 AccorHotels certified review

Very pleased with all aspects of the hotel no complaints at all

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