Hotel - Mercure Cavaillon Hotel
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Mercure Hotel

Mercure Cavaillon Hotel

601 avenue Boscodomini 
84300  CAVAILLON
FRANCE

183 reviews
TripAdvisor Rating Based on 183 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Babysitting on request
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Boules/petanque
    • Horse riding (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All our rooms offer maximum comfort, as well as free, unlimited WIFI Internet access. With our Privilege Rooms, you can also enjoy a private balcony with a view of the park.

  • 46 rooms
  • 46 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 431 reviews

Our guest reviews for Mercure Cavaillon Hotel

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 183 reviews
AccorHotels certified review
Snowy Couples - 21/07/2017
« How can this be a 4 star hotel with such a restaurant??!! »

The reception service was typically Mercure as was the bedroom accommodation but certainly no better than many 3 star Mercure hotels we have visited. The restaurant was among the worst we have ever visited in France or the world. The menu had no relationship to the hotel's 4star rating and the service, especially at dinner, was very surly and haphazard. One of our main course choices was a chicken burger which was served with a badly burnt bun - we have photographic evidence of this!! When pointed out to the server it was received with a sigh and a reluctant offer to change it!! After our first night experience in this restaurant if the hotel had not been located in the middle of an industrial zone and surrounded by noisey roadways making a journey into the town centre either by car or foot a very unpleasant prospect we would have certainly found a far better dining option even if it had been Macdonalds !!!!!!

TripAdvisor review
Family - 12/07/2017
« Mercure Cavaillon Hotel »

Free secure parking at the door of the hotel, very clean and comfortable room and beds, delicious fresh breakfast served by friendly accommodating staff, evening restaurant which substituted and accommodated our allergies and preferences perfectly, beautiful grounds with gardens, pool and tennis courts and easy proximity to gas station and highway to Avignon and the Luberon region. We stayed here for two nights which gave us enough time to drive and visit the region and its many beaux villages.

AccorHotels certified review
Laurent S. Couples - 19/06/2017
« generally OK but issues with very weak WIFI and TV channels quality »

The Mercure in Cavaillon is OK, rooms are OK and the terrace and pools are very good. Now from a guest experience standpoint, we experienced issues with wifi being extremely weak to even not working at some occasions and the same applied to some TV channels.

AccorHotels certified review
Angela S. Friends - 03/06/2017
« Very nice hotel on outskirts of Cavaillon »

It was a very pleasant stay. The rooms were lovely and clean and the beds so comfortable. All the staff were very helpful and polite

AccorHotels certified review
John C. Couples - 01/06/2017
« Communication difficulty between Accor hotels and the hotel »

We had booked with Accor hotels and assumed that we had a bed breakfast and an evening meal waiting for us at this hotel. When we arrived the member of staff who greeted us said that they were fully booked and only realised when we booked in on line that morning. The staff managed to find us a room by asking another guest to go to another hotel. By chance we asked if we should book for dinner. They were no sure, but in the end we were given the dish of the day. This was a worrying experience for us as I am disabled and we need to book in advance. The staff could not have been more helpful. How can we avoid this happening in the future?

AccorHotels certified review
D. J. Couples - 22/05/2017
« Douglas J. »

Very pleased with all aspects of the hotel no complaints at all

AccorHotels certified review
Anonymous Couples - 05/04/2017

Impeccable

AccorHotels certified review
Anonymous Business - 18/02/2017

Very nice staff but very, very poor room. Have had experienced better Ibis standards. The existing desk in the room wasn't even large enough to be used as a working place. No sockets were available, have had to unplug the ironing board in order to connect the laptop.

AccorHotels certified review
Anonymous Couples - 24/12/2016

Excellente.

AccorHotels certified review
Anonymous Couples - 18/11/2016

very good. clean, new, friendly staff, good food

AccorHotels certified review
Anonymous Couples - 23/10/2016

Good excellent reception stqff......the hotel is looking tired..".the dining room is cold unfriendly barren food médiocre not mercure standard

AccorHotels certified review
Anonymous Families - 20/09/2016

By far the best staff we've come across at an accor hotel.

AccorHotels certified review
Anonymous Families - 17/08/2016

Very good impression. Nice people at the reception desk, restaurant and breakfast. Room was clean and well equiped but a bit old (espacially the bathroom). Request of a baby bed was fulfilled. Very much appreciated. Price is a bit high for the quality of the room. Breakfast is a strong point of this hotel (choice, quality, freshness)

AccorHotels certified review
Anonymous Couples - 12/08/2016

restful ,pleasant. Attentive , helpful staff. Excellent food and room.

TripAdvisor review
Family - 10/08/2016
« Very good hotel. Good location »

The hotel is very nice. Very helpful staff. Good breakfast. Location near supermarkets and the A7 highway. Free and good wifi. Free parking. Swiming pool & tenis & pingpong facilities. Good reataurant.

AccorHotels certified review
Anonymous Families - 08/08/2016

Veri nice hotel. Very Kind staff - everyone was nice to us, answering our questions and with a big smile :)

AccorHotels certified review
Anonymous Business - 14/07/2016

I arrived late but had to use my mobile to get the gate open. Not so good. But the welcome was fine.

AccorHotels certified review
Anonymous Families - 11/07/2016

We had booked for half board, and at dinner we asked what was available, was everything included. The waiter said yes we could have anything, however, when the bill came we were surprised to find that it should only have been the menu formule. After a bit of discussion the bill was credited with three formule costs, however, the waiter should have been clearer at the start. The meal which had been excellent was spoiled by this incident.

AccorHotels certified review
Anonymous Business - 21/06/2016

My experience was extremely satisfied. The serviced from checking inn reception to breakfast to house keeping & finally checking out, was A class, to the highest class.. Would definitely visit this hotel again

AccorHotels certified review
Anonymous Business - 26/02/2016

The Hotel staff are okay. There is only 1 lift working. Its been like that for about a year now. I go there often enough. The balcony on the 4th floor (Premium rooms) has outside seating but the tables and chairs are falling apart. Not really a premium room experience in my books when things are tatty. There is no air-conditioning and in the winter the rooms are very hot and the only way to cool it down is to open the sliding doors and windows. The internet is free, which is good, but lacks modern bandwidth capabilities that business travellers need. When there are not many guests, we get moved over to Ibis for breakfast which is not what I pay for. There is not even an apology. If you fancy a drink at the bar, you have to fetch staff to serve you. Also, not great for a 4 star hotel. Its simple things that need resolving at this location and the whole experience will improve.

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