Hotel - Novotel Batam
Novotel Hotel Novotel Hotel

Novotel Batam Hotel

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3.5/5 648 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Indoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 244 rooms
  • 53 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 52 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,313 reviews

Our guest reviews for Novotel Batam

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 648 reviews
AccorHotels certified review
Anonymous Friends - 12/11/2017
« Nice »

Nice, except that the toilletres were not readily available upon check-in. A call to the housekeeping was required to get the toilletres.

AccorHotels certified review
Anonymous Friends - 08/11/2017

ROOM WAS INFESTED WITH MOSQUITOES. WE WERE BADLY BITTEN. SHOWER DID NOT WORK. AIRCON DID NOT WORK. ROOM WAS VERY HOT AND UNCOMFORTABLE. EXCEPT FOR THE EGG STATION, ALL BREAKFAST FOOD WAS SERVED COLD.

AccorHotels certified review
Singapore G. Solo - 06/11/2017
« Easy check-in and stay. »

The check-in was very easy. The room was clean. The breakfast was organized and plentiful. The taxis to local attractions were cheap and easily arranged. All around, this was a good stay.

AccorHotels certified review
Clark P. Solo - 05/11/2017
« Ideal for a weekend getaway and excellent value »

Enjoyed the blend of Indonesian and Euro atmosphere.

AccorHotels certified review
Abdullah A. R. Friends - 01/11/2017
« Mr »

I have been staying here for few times. But my stayed here this time the Aircond not cool at all.. Can't sleep feel like a room so stuffy.. Need to improve..

AccorHotels certified review
Lauda S. Families - 30/10/2017
« Short getaway »

The staff were friendly and the rooms we're staying in were spacious.

AccorHotels certified review
Anton B. Business - 29/10/2017
« recommended »

Nice place,clean,quick response,good food I like to stay here..tq accor card

AccorHotels certified review
Thu Families - 23/10/2017
« Disapppointing Stay »

No welcome drink coupon was given. The hotel claimed that an upgrade was given but it seemed rather unconvincing. I always have lounge access and/or complimentary breakfast/dinner if there is no lounge. It was very frustrating on my end because I was advised that my breakfast was complimentary. Only to be told the next morning that I had to pay. Though the hotel gave complimentary breakfast during the stay, the staff pointed out flatly that it was because their own colleague gave the wrong information during check-in. The toilet amenities were not Novotel's brand. The service during the breakfast was slow. Plates were not cleared on time. Housekeeping took until late afternoon to service the room as well. The bed sheets/pillow cases were not fresh. Only bath towels were supplied; no hand towel given. The rooms were dusty and smelt of mould. It seemed that the junior staff were more willing to go the extra miles. The managers were all so uptight and treated the customers as if we work for them. Extremely offensive and sad that the management team needed more training on customer service. I stayed at ibis Styles Batam. It is very disappointing that the service offered at Novotel are worse.

AccorHotels certified review
S. Families - 23/10/2017
« old hotel need renovation »

booked a non smoking business suite room, but not available so they give us a smoking room. need renovation , carpet so dirty, TV LCD is so small for suite room.

AccorHotels certified review
Keith Couples - 19/10/2017
« Keith »

The 99k dinner buffet was not worth it. pasta was overly salty, BBQ was charred and option wasn't enough. Breakfast was much better.

AccorHotels certified review
Edwin T. Friends - 17/10/2017
« Nice Hotel »

The room is nice and comfy with bathe tub as well, nice friendly staff with free shuttle bus service.

AccorHotels certified review
S. Solo - 16/10/2017
« Mr. S. »

Good, but need improvement in fitness centre

AccorHotels certified review
Melvin F. Families - 16/10/2017
« Good place to relax.. »

Quiet place,clean,hospitable crew. Just add a little bit freebies like water and coffee especially during check out while waiting for the pick up.

AccorHotels certified review
S. Solo - 14/10/2017
« Helpful »

Syaff is friendly and very helpfull

AccorHotels certified review
P. Business - 11/10/2017
« requested room nearest to lift »

A bit disappointed when I request for room nearest to lift but was given quite far, hopefully I stayed only 1 night, so I leave it, otherwise I would like to change the room or cut days to stay there fi not available.

AccorHotels certified review
Aaw Business - 02/10/2017
« Typical old hotel »

Nice establishment and good service, but a bit too quiet

AccorHotels certified review
Roland P. Solo - 01/10/2017
« Satisfied! »

Hotel was quiet and somehow rundown. Nice touch that hotel provides shuttle to nearby malls, like Nagoya Hill and BCS Mall and Harbour Bay . Very close to Harbour Bay Ferry Port, which links to Singapore . Nothing much like food stalls nearby hotel, but close to local market, Jodoh Centre. Was surprised that I have to pay about SGD 1.00 for ice to be sent to room. Can't compared its hotel rating to any Novotel Hotel, as this hotel rate is way below most Novotel Hotel standard.

AccorHotels certified review
N. A. M. Friends - 29/09/2017
« Ms Amy »

We enjoyed our breakfast and the staff are helpful n friendly

AccorHotels certified review
Jeff Business - 28/09/2017
« Good stay, good vibes. »

Staffs are friendly and amazing. Room was a little old and the corridors were in terrible shape. I know the hotel is under renovation. Hope that the hotel will be in better shape. Would return to Novotel Batam after renovation is completed.

AccorHotels certified review
Benny T. Couples - 27/09/2017
« Dull »

Once entering the hotel area in the lobby , there has been a gloomy or dark impression. and then as I walked down the corridor to my room, I saw so many ceilings damaged by water leaks. fortunately the condition of the room is quite satisfy me at all. thanks

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