Novotel Luxembourg Kirchberg Hotel 4 stars

TripAdvisor rating 4.0/5 1,114 reviews
Novotel Luxembourg Kirchberg
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Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Relaxed modern dining, 2 outdoor terraces

  • Modern fitness centre, kids' playground

  • 10 versatile spaces for events that work

  • 20-minute walk through parks to city centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Services for children
  • Golf course 9 holes Nearby
  • Bicycles rental Nearby
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald
Quartier Européen Nord
Plateau de Kirchberg
L-2226
luxembourg
luxembourg

Tel: +3524298481

Fax: (+352)438658

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSSES AT THE TRAIN STATION :   Eurobus Mudam SDC

  • TRAMWAY LUXEMBOURG :   T1 PHILHARMONIE

  • By plane

    LUXEMBOURG FINDEL At 7km / 4.35 miles

  • By car

    EXIT 8 - KIRCHBERG At 3km / 1.86 miles

  • By train

    LUXEMBOURG-VILLE At 5km / 3.11 miles

GPS :49.620998, 6.146072

Our accommodations

Enjoy our spacious executive suite: King-size bed (180 x 210 cm), sofa bed for up to 2 people, Nespresso coffee machine, bathroom with tub & shower, bathrobe & slippers, and complimentary minibar.

Superior Room with 1 queensize bed and sofa

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 2 queensize beds

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 queensize bed

  • Max. number of persons: x2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Executive Suite

  • Max. number of persons: x3
  • Area: From 60
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

N' BISTRO

Type of cuisine: Bistro

At N'Bistro, every day it's a different fashion show on your plates! Every season a new collection 100% homemade served in a cosy atmosphere topped with a friendly service. During summer enjoy a lunch or a diner on our sunny terrace.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

N'BISTRO

Photo non contractuelle / Strictly non binding

The N'Bistro team welcomes you into a modern and cosy atmosphere. You fancy a snack? Treat yourself from the 100% homemade snack selection. Are you a sports fan? Join us, in front of our huge screen. When the summer begins enjoy a break on our terrace

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 276 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 210 people

Find out more
Novotel Luxembourg Kirchberg Meeting Room

Our guest reviews for
Novotel Luxembourg Kirchberg

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,275 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,114 reviews

Nice Accommodations & Great Access

Customer review rating 4.3/5

Joel Business - 18/04/2019 AccorHotels certified review

I thought the accommodations were very nice. The hotel is very clean, staff is great, and I enjoyed the breakfast buffet. Access via tram is very convenient. No gripes about this hotel at all.

Little improvements can go a long way

Customer review rating 4.3/5

N/a Business - 17/04/2019 AccorHotels certified review

Staff were very friendly and efficient. The room itself was OK, large and spacious and seemed clean. The bathroom sink however was dirty as was the toilet. As I only noticed this after I had already unpacked, it was late and I was only staying for one night, I didn't ask to change my room and just avoided touching the dirty areas. There was also a strange smell in the room and the Internet was slow and kept cutting out. Also, despite inputting my Accor account number in my booking, I am still waiting for my points to be added to my account.

Great stay in a nice and clean room

Customer review rating 4.3/5

Jacob Business - 09/04/2019 AccorHotels certified review

Great experience, nice room, nice staff!

Dear Jacob, Many thanks for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to know your positive grade and to read that you had a great experience and that you qualify our staff as nice. With pleasure, I did share your kind review with all the team and particularly with our Housekeeping Manager so she can congratulate her team for the cleanliness of your bedroom. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. Looking forward to welcoming you again, dear Jacob, at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

I loved the comfort and convenience of the hotel and the friendliness of the staff.

Customer review rating 4.3/5

Paul D. Business - 08/04/2019 AccorHotels certified review

Check in and check out was flawless. Great breakfast. Comfortable room. Very convenient. This was my ninth or tenth stay and I will be back again next year.

Dear Paul, Thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I was pleased to know your positive grade and to read that you enjoyed your stay with us. I was glad to know that you appreciated the comfort of our hotel, the friendliness of our staff and our breakfast buffet. Be assured that I have shared your kind review with all the team. A massive thank you for your loyalty to our establishment. Looking forward to welcoming you next year, dear Paul at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Perfect location for a visit to the EU institutions in Lux

TripAdvisor rating 4.0/5

Seaside32186989876 Business - 08/04/2019 TripAdvisor review

Friendly and professional staff, perfect location at a walking distance of the EU Institution I had to visit, clean room. The only problem was that there are construction works ongoing and they start quite early so not possible to oversleep...

Dear Seaside, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I was glad to know that you enjoyed your stay with us, particularly our location, and the friendliness of our team. Be assured that I have share your kind feedback with the Novotel Team so they are aware of their contribution in helping to satisfy you. Regarding the construction works, please accept my sincerest apologies for the inconvenience encountered. Unfortunately, it’s beyond our control. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. Looking forward to welcoming you again, dear Seaside at Novotel Luxembourg Kirchberg. Sincerely, Marine Petitprez Customer Relationship Manager

Great ambience, Great people

Customer review rating 4.3/5

Daniel N. Business - 07/04/2019 AccorHotels certified review

Well mannered and helpful staff.

Dear Daniel, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed the ambiance of the hotel and the helpfulness of our staff. Be assured that I have shared your comment with the all the team, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again dear Daniel for answering our survey. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Comfortable hotel, but rather overrun with kids.

Customer review rating 4.3/5

Simon H. Business - 06/04/2019 AccorHotels certified review

Short 2 night business trip. Room was very comfortable, but a little noisy with building work and a large school party staying at the same time.

good

Customer review rating 4.3/5

S. Business - 03/04/2019 AccorHotels certified review

Good time in a clean and agreeable environment

Dear S., I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found the environment agreeable. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Very good short stay

Customer review rating 4.3/5

Augustinas S. Couples - 02/04/2019 AccorHotels certified review

It was amazing. It was my birthday and your guest relations manager Beauviche Clair arranged it so well. Big cake, card, mirror decorations and executive room. I have never expected this

Dear Augustinas, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and your surprise. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. A feedback like yours is for us our greatest rewards. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

satisfied

Customer review rating 4.3/5

Anonymous Business - 01/04/2019 AccorHotels certified review

friendly staff, good location

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you were satisfied of your stay and found the staff friendly. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com
Customer review rating 4.3/5

Anonymous Business - 30/03/2019 AccorHotels certified review

Everything was good. No complaints. Special thanks to Maxime, for being extremly nice and very proffesional making me feel very welcome.

Dear Guest, Many thanks for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to know your positive grade and to read that “everything was good” and that you felt “welcome”. With pleasure, I did share your kind review with all the team and particularly with our Front Office Manager so she can congratulate Maksim for his professionalism. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. Looking forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Customer review rating 4.3/5

F. Business - 29/03/2019 AccorHotels certified review

Stay was adequate. Room was nice. Initial check in experience was slow. We arrived early, however due to a busy a hotel we were not able to check in earlier which was a little inconvenient. When we came back to check in, it was slow and the key provided for my room did not work which meant having to come back to reception wait in a queue to have reactivated. Only other feedback is that the pillows on were very small in size.

Dear F., I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you qualified your stay as adequate and found your room nice. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Concerning your comment about your check-in, please allow me to express my sincerest apologies. Please note that I have shared it with our Front office Manager, so she will take the appropriate measure to prevent future occurrence. Once again I am sorry for inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Standard business hotel experience

Customer review rating 4.3/5

Anonymous Business - 29/03/2019 AccorHotels certified review

Standard business hotel experience - I just wish the staff would have been more friendly and helpful. Especially in the restaurant, I found the service poor and the staff dismissive.

Dear Sir, Thank you for taking the time to share your experience regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry that your experience did not meet your expectations. Concerning your comment about the restaurant, please allow me to express my sincerest apologies. Please know that I have shared your comment with the Restaurant Manager, so he can share it with his team and take the appropriate measures to prevent future occurrence. I have also notified that you were not fully satisfied with your overall check-in and room experience. In order to improve quality of our service, can you please tell me which points did not meet your expectations? H1… At Novotel Luxembourg Kirchberg, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, so thank you again, for sharing your experience. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Comfortable beds

Customer review rating 4.3/5

Margaret W. Business - 28/03/2019 AccorHotels certified review

A very comfortable room, the coffee machine was an added bonus

Dear Margaret, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found our beds comfortable. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

calm, relaxing

Customer review rating 4.3/5

Sofia Business - 28/03/2019 AccorHotels certified review

I enjoyed every minute since the check-in until the check-out. The staff was really amazing at the reception. The room was clean and comfortable. I called the room service to order a meal. Both the service and food were 5 stars

Dear Sofia, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay, the staff and all of our services. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. A feedback like yours is for us our greatest rewards. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Perfect business hotel

Customer review rating 4.3/5

Sophie Business - 27/03/2019 AccorHotels certified review

Alles top, niets op aan te merken!

Dear Sophie, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and qualified it as great. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. A feedback like yours is for us our greatest rewards. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

For a short, business stay very good.

Customer review rating 4.3/5

Jan Business - 27/03/2019 AccorHotels certified review

People at reception very friendly and correct, had a good dinner in the bar. Very good breakfast. Internet problem: Not enough IP addresses available.

Dear Jan, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and qualified the breakfast as very good. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Concerning your comment about the Wi-Fi and the reception staff, please allow me to express my sincerest apologies. Please note that I have shared it with our Front office Manager and Maintenance Manager, so they will take the appropriate measure to prevent future occurrence. Once again I am sorry for inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Nice rioms, good food amenities somewhat lacking

Customer review rating 4.3/5

Lars R. Business - 26/03/2019 AccorHotels certified review

Meeting rooms were too hot (no ac) Room was hot . Changing the setting on the thermostat did not seem to have effect. When complaining to front desk was told "Open the window". Refrigerator in room was too hot for practical use (e.g. around 15C). Initially I thought it was a real refrigerator and purchased food requiring refrigerated storage which I ended up having to discard.

Dear Lars, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your room and our facilities. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Concerning your comment about the temperature and the fridge, please allow me to express my sincerest apologies. Please know that I have shared your comment with the Maintenance Manager, so he can share it with his team and take the appropriate measures to prevent future occurrence. Once again I am sorry for the inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Pretty good.

Customer review rating 4.3/5

Davina Business - 25/03/2019 AccorHotels certified review

I was staying for business. I liked my room and it was light bright and clean but I have to say that I did not like the pillows. We had a lunch and drinks at the bar a couple of times and a breakfast, all were good quality and nicely served by friendly staff. Beer choice was good and served really well. I really liked the berries at the breakfast and your coffee machine is pretty good too. The Breakfast felt a little too much self service and missed just a touch of having a staff member to help a bit more out on the floor.

Dear Davina, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and the friendliness of our staff. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Concerning your comment about the breakfast, please allow me to express my sincerest apologies. Please know that I have shared your comment with the Restaurant Manager, so he can share it with his team and take the appropriate measures to prevent future occurrence. Once again I am sorry for the inconvenience. About the pillows, for the next time, do not hesitate to contact the desk team, they would have been pleased to provide you another kind of pillows. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Good conference Hotel

Customer review rating 4.3/5

Mirella Business - 25/03/2019 AccorHotels certified review

Nice to be in Luxemburg.

Dear Mirella, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com
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