Novotel Bali Benoa Hotel 5 stars

TripAdvisor rating 4.0/5 3,468 reviews
Novotel Bali Benoa
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+ 29 Services
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Room 1

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Hotel extras

  • Sauna and indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Services for children
  • Air conditioned
  • NGURAH RAIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bali Benoa

70 Jalan Pratama
Tanjung Benoa
80361
benoa
indonesia

Tel: +62361772239

Fax: (+62)361/772237

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 15km / 9.38 miles - Shuttle paying

GPS :-8.764232, 115.222399

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Deluxe with 1 King Size Bed located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe with 2 Single Beds located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Pool Side Room with 1 King Bed Located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Pool Side Room with 2 single beds. Located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Tropical Terrace with 1 King Bed Located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Tropical Terrace with 2 Single Beds located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family room with 1 king bed, 1 bunk bed and 1 existing sofa bed located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite with 1 king bed, 1 bunk bed and 2existing sofa beds located in the Beach

  • Max. number of persons: 4
  • Area: From 88
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Private Pool Villa 1 Bedroom located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 210
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beachfront Private Pool Villa 2 bedroom located in the Beach Wing

  • Max. number of persons: 6
  • Area: From 500
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beach Cabana located in the Beach Wing

  • Max. number of persons: 3
  • Area: From 49
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

CROCOKISS RESTAURANT

Type of cuisine: International

Located across the road, the peaceful swimming pool surrounding and the beautiful tropical garden makes the Crocokiss restaurant as an ideal place to relax and experience the taste of fine Balinese and Indonesian food with the choice of mild and fragnant

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCOS RESTAURANT

Type of cuisine: International

Located on the beach, relax and enjoy the ocean view and the natural beach surroundings Cocos Beach restaurant serves late breakfast, lunch and dinner. Specialties include hot stone and pizza.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULUWATU RESTAURANT

Type of cuisine: Thematic cuisine

An open air restaurant for buffet breakfast and 7 days theme buffet dinner including various cultural performances and shows performed on our stage.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCOS BAR

Photo non contractuelle / Strictly non binding

Located on the beachfront, enjoy the cocktails, mocktails, soft drinks, and many more.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CROCOKISS BAR

Photo non contractuelle / Strictly non binding

Located across the road, the peaceful swimming pool surrounding and the beautiful tropical garden makes the Crocokiss bar as an ideal place to enjoy a snack or refresh yourself with a wide range of cocktails and juices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NANAS BAR

Photo non contractuelle / Strictly non binding

Located at the lobby aread, end your day with a specially prepared mocktail or cocktail while you enjoy the relaxing music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 72

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Novotel Bali Benoa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,865 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,468 reviews

Lovely relaxing stay

Customer review rating 4.4/5

Lesley K. Couples - 16/10/2019 AccorHotels review

Really enjoyed our stay at this hotel, breakfast was great, lots of choice for all tastes. We stayed here at the end of our holiday after a busy trip travelling around Borneo and Kuala Lumpur and it was just what we needed. We relaxed by the pool most days and it was lovely, no problems getting a sunbed either. The free cocktail each day was a nice touch and we loved our Beach Cabana room.

Dear Lee F., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Two weeks of serenity, sincerity and faultless service in a beautiful setting

Customer review rating 4.4/5

Angie H. M. Couples - 15/10/2019 AccorHotels review

We spent a fortnight at Novotel and cannot fault the staff. From walking through the door day 1 to leaving our time was an absolute joy. The food was excellent, rooms beautiful and standards of service excellent.

Dear Stephen H., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Not perfect but usual kindly performance

Customer review rating 4.4/5

K. S. Families - 14/10/2019 AccorHotels review

Every time to visit Bali, I always selected Novotel Bali Benoa without hesitate but next time shoud be try to find another candidate due to hotel restaurant's taste was not good and everyday similar menus was so bored.

Very pleasing!

Customer review rating 4.4/5

Marsi_85 Families - 13/10/2019 AccorHotels review

The hotel room was lovely and clean. Staff were very friendly and effective. The breakfast buffet was ok. The food in general could have been better and we would have enjoyed more choices. The kids club was nice and fun.

Extra nice service

Customer review rating 4.4/5

Wendy T. Families - 12/10/2019 AccorHotels review

Super great frontliner staff

Dear Wendy T.*+, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Disappointing

Customer review rating 4.4/5

Anonymous Families - 12/10/2019 AccorHotels review

Dirty rooms, showers not working properly. The only thing good was the friendly staff.

Incredibly relaxing

Customer review rating 4.4/5

Natasha M. Families - 11/10/2019 AccorHotels review

The atmosphere at Novotel Benoa is very calm and all the staff are happy and helpful. No one is in a hurry which makes it stand out from any resort I've stayed in previously.

Dear Natasha M., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Relaxing

Customer review rating 4.4/5

Anonymous Families - 11/10/2019 AccorHotels review

A wonderful, relaxing stay.

Dear Megan R., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Best Vacation at Bali

Customer review rating 4.4/5

A K. M. M. H. Couples - 08/10/2019 AccorHotels review

The Beach Cabana 822 is out standing view from the bed , quite in the evening , other hotel ambience also outstanding. Staffs are above expectation.

Dear A.K.M Moinul H., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Satisfied

Customer review rating 4.4/5

Anonymous Families - 08/10/2019 AccorHotels review

Good, lovely staff. The food and spa was very over priced however.

Customer review rating 4.4/5

Sue Families - 07/10/2019 AccorHotels review

A fantastic hotel

Dear SUSAN H., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

We love Novotel Benoa

Customer review rating 4.4/5

Emma Couples - 07/10/2019 AccorHotels review

We had a wonderful time, as always! Service is brilliant - your staff are absolutely your greatest asset. Breakfast is always amazing. Room service was a bit hit and miss - had one meal that was cold and almost inedible by the time it was delivered. The hotel is lovely but could do with a bit of a general refresh to stop it from getting too tired and dated.

An exquisite place to stay

Customer review rating 4.4/5

Anonymous Business - 06/10/2019 AccorHotels review

Amazing place to stay for holiday, relaxing and enjoyong the beauty of Bali. However, there should be improvement in room service and food.. the first night we stay, some room amenities are not available, such as towels. Everytime we ask for room service its takes long time for the staff to come. Even the last night we stay and ask for towels that had been removed because of room sevice before, the staff didn't come. For the food, i hope the hotels will provide more halal food, or better seperate restaurants for muslim. Anyway, i had a great stay, thank you very much.

Great

Customer review rating 4.4/5

Foster P. Couples - 05/10/2019 AccorHotels review

We loved our stay. The staff were 1st class and most helpful and pleasant. As we were both disabled it was difficult to get around but everyone was most helpful and asisted us. Using the shower was difficult as there was no grab rails and a bit hazardous. The restaurant staff were 1st class and always there to assist us. A very happy hotel

Beautiful luxurious hotel

Customer review rating 4.4/5

Emma S. Couples - 05/10/2019 AccorHotels review

Amazing from the moment we stepped foot into Novotel. Staff were always available to help and nothing was to much for them. It was our honeymoon and my birthday. Was greeted with flower necklaces and when we got to the room it was decorated beautifully a few minutes after getting into the room a man arrived with a cake which was delicious.

Dear EMMALOUISE S.+, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Family holiday with friends

Customer review rating 4.4/5

Carl G. Families - 05/10/2019 AccorHotels review

We had a good time and my children loved the resort. I was a little disappointed with house keeping. They left our outside door open, we’re inconsistent and didn’t provide towels.

Great Hotel, family friendly and relaxing

Customer review rating 4.4/5

Eddy B. Families - 05/10/2019 AccorHotels review

Great staff, rooms are clean and comfy, food and restaurants are A1.

Dear Eddy Teddy B., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

From start to finish amazing

Customer review rating 4.4/5

Karen Families - 05/10/2019 AccorHotels review

From the time we got there until the time we left, we were made to feel most welcome. The staff, hotel and the whole experience exceeded our expectations. We can not wait to return to Novotel Benoa.

Dear Scott C., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Ok

Customer review rating 4.4/5

Aaron J. Families - 04/10/2019 AccorHotels review

Clean rooms air conditioning didn't work properly for 3 days then got fixed

We enjoyed the Bali experience but the hotel was very 'tired' and in need of a makeover.

Customer review rating 4.4/5

Anonymous Friends - 04/10/2019 AccorHotels review

The staff in general were very pleasant and obliging except at the Nana Bar where the barmen that we dealt with were very slow and lazy. eg A Lime Daiquiri was ordered and there was no lime with it. When asked for lime the answer was 'we ran out.' When told 'you can't have a Lime Daiquiri without the lime, best you find some' the bartender then pulled a lime from his 'fridge and proceeded to cut it up. Another time the daiquiri was served with ice blocks instead of crushed ice and we were told the 'machine was broken'. A different bartender pulled out a blender and proceeded to crush the ice. The dinner buffet was very average, the food scant and the chefs very slow at the cooking. The staff at the road crossing were extremely diligent.

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