Hotel - Novotel Bali Benoa
Novotel Hotel Novotel Hotel

Novotel Bali Benoa Hotel

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4.0/5 3,146 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Badminton (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 187 rooms
  • 30 non-smoking rooms
  • 5 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Spa/Jacuzzi in bathroom
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,387 reviews

Our guest reviews for Novotel Bali Benoa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,146 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anna H. Families - 19/04/2018
« Fantastic »

Our experience was fantastic It’s the staff that make it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy H., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah, Personal Assistant to General Manager

AccorHotels certified review
Sonja K. Families - 18/04/2018
« Amazing & Relaxing!!! »

I loved everything about it from the location, to the rooms, to the customer service & facilities & services available. The food was great as were the drinks. Staff made it extra great because they were all so beautiful & friendly. I love that they mad my first trip to Bali memorable & I love that I made such a great choice choosing Novotel Bali Benoa. Suksumar to everyone!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonja K., Greetings from Novotel Bali Benoa. Through this wonderful review we believe that you have a great holiday experience during your recent stay at the resort. We appreciate your comment in reference with the room, the location, facilities and most importantly the service provided by our dedicated team. We thank you again for the review and we hope to welcome you back in the nearest future for another memorable journey with us. Warm regards, Daniele Ruiu General Manager

TripAdvisor review
Family - 17/04/2018
« Amazing Place! »

Excellent all round. Location! Location! Location! Clean! Staff were so friendly, remembering names, always willing to help or just even have a chat. Food variety which helped heaps especially when you have fussy eaters. Drinks yummy, fresh & variety!!! Activities available if you want, Spa sevices.......massages, facials.....recreation sports on the beach........wifi accesss was great which was a lifesaver......you name you have it. Definitely will go back!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonja Krslovic, Greetings from Novotel Bali Benoa. Thank you so much for sharing such a remarkable feedback for your recent visit to Novotel Bali Benoa. We are proud that all our dedicated team have successfully delivered the true Accor experience that is beyond expectation. Hopefully that the memorable experience will bring you back to our resort in near future and we will be more than delighted to tailor another wonderful experience for you. Warm regards, Daniele Ruiu General Manager

AccorHotels certified review
Firmansyah Business - 15/04/2018
« Fond Memories »

Beautiful memories and complete with excellent hotel service from welcoming to check out. The hospitality of the staff made us very comfortable. Thank you so much for everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Firmansyah, Its is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. We are looking forward to welcome you soon again Warm Regards, Daniele Ruiu, General Manager

AccorHotels certified review
Anonymous Families - 15/04/2018
« Wonderful staff »

Staff very engaging and remembered us from past stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles Ormiston, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah, Personal Assistant to General Manager

AccorHotels certified review
Ann C. S. Couples - 14/04/2018
« Excelent »

This was the 4th time we stayed at this hotel, and it was just as good as usual. The staff is always helpful and kind and we always love to stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Ann Christine Sennefelder, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us again , thank you very much for your loyality .It will be a great plaesure to share your lovely comment with our team. All the best and see you soon! Warm regards, Daniele Ruiu General Manager

AccorHotels certified review
Michael M. Families - 12/04/2018
« We definitely enjoyed the four star resort experience and the excellent service and staff. »

The Family Suite was perfect for our family vacation. The zoned areas were well thought out and gave everyone their own space when needed. The staff and standard of service provided in all areas was excellent. The location (beachfront/village) of the resort was a huge draw when selecting and once we arrived it definitely lived up to our expectations. Access to the local shops and restaurants was easy and within walking distance which we enjoyed and the availability of personal drivers through the hotel services made us feel safe and secure in all our excursions. The Tropical Room was also booked for another family member and it was spacious and comfortable. Overall, however, the age of the resort is obvious in some areas where maintenance could be improved but a minor issue. We would definitely recommend the resort and plan to return again for another holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Mccann*, Greetings from The Novotel Bali Benoa. It is our privilege to know that you had an excellent experience with us recently. We appreciate your comment in reference with the room atmosphere, the bed quality and most importantly the service provided by our dedicated team. Thank you and we already look forward to welcome you back in the not so distance future. With my best regards, Sarah, Personal assistant to GM

AccorHotels certified review
Kirsten S. Couples - 11/04/2018
« Amazing »

It was fantastic. Friendly staff, great amenities and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cameron Splatt+, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah, Personal Assistant to General Manager

AccorHotels certified review
S. D. Families - 11/04/2018
« Very friendly staffs and great room »

Novotel Benora have a very beautiful room and great breach. The front desk staffs are very understanding my need and extremely friendly. I will stay here again if I travel to Bali next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear David So, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah, Personal Assistant to General Manager

AccorHotels certified review
Vicki K. Families - 10/04/2018
« I loved staying at the novatel »

My room was lovely. The staff were very friendly and very helpful .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicki Anne K.+, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Personal Assistant to GM

AccorHotels certified review
Scott B. Couples - 10/04/2018
« Friendly service and lovely hotel »

All staff were extremely friendly and courteous at all time. Very helpful with answering queries and assisting with our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott B.*, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Personal Assistant to GM

AccorHotels certified review
Fenny N. Families - 10/04/2018
« what a WONDERFUL HOLIDAY with family in NOVOTEL Benoa Bali!!! »

happy, satisfied, really enjoy the stay in NOVOTEL BENOA BALI please keep to maintain the clean of the hotel, especially for the swimming pool to make it perfect overall very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fenny Nathania Nursalim, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah, Personal assistant to GM

AccorHotels certified review
A. S. Families - 10/04/2018

Natural Room

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. A., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Personal Assistant to GM

AccorHotels certified review
Pinky Families - 09/04/2018
« Was an average experience »

The room was very small. The bathrooms could have been more clean. There was water leakage in the toilet. The breakfast was pathetically awful. The variety could have been increased. I had mentioned in my request that i would like vegetarian items for breakfast. But there were hardly any items. The other places in the area provided way better breakfast. The property is nice. The pool overlooking the beach is also nice. But its not a very great hotel to be recommended. There are way better hotels in the same location at better rates with good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pinky Khandelwal*, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah, Personal Assistant to GM

AccorHotels certified review
Muhammad S. Families - 09/04/2018
« Overall good, however very concern about the food that's not too Muslim friendly »

Overall good, however very concern about the food that's not too Muslim friendly Because, the utensils to cook the non-halal food also used for so-called halal food - this was my first-hand experience. I understand that looks like lesser Muslim are staying at the hotel, but I think it will be great to have really halal food, can be a truly value added of this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syarif Muhammad+, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah, Personal Assistant to General Manager

AccorHotels certified review
John R. Families - 09/04/2018
« Fantastic staff, great location, good value, great rooms »

Great Staff, loads of activities for kids without any pressure and not effecting the adult guests. Great swimming pools, beach was nicely maintained and enormous th sun loungers for everybody !

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Rickards, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah, Personal assistant to GM

AccorHotels certified review
H. S. Families - 08/04/2018
« One of nice place for vacation »

Excellent service and suitable place for vacation at Tanjung Benoa Bali

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. H., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Personal Assistant to GM

AccorHotels certified review
Yohanes K. Couples - 08/04/2018
« First time in Tanjung Benoa, first stay in Novotel Bali Benoa »

This is our decision to stay here to fulfill Accor Vacation Invitation. It was not disappointed. We were warmly accepted by Hotel staff while checking-in. This design hotel is resort, and divided into two parts which is separated by road. We enjoy the room, well maintained cleaning atmosphere even around by many plants. We thank for all services had done onto us during our short time staying there. Wish you would get excited experience in Tanjung Benoa, please put your choice to Novotel Bali Benoa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yohanes Kristianto, Greetings from Novotel Bali Benoa. Thank you for a wonderful review. We are proud to know that we have accomplished to deliver an experience beyond expectations. appreciate your kindness and also the time you took to share your wonderful experience with us. Your kind words motivate us to continuously deliver a true Accor experience to all of our esteemed guests. We are looking forward to welcoming you back to our resort for more uncompromising experiences. Sincerely yours, Daniele Ruiu General Manager

AccorHotels certified review
Alison Couples - 08/04/2018
« Fantastic »

Everything was great, the staff are lovely and can’t do enough for you and the rooms and service were fantastic. The setting and set out of the hotel is exceptional and gives a feeling of Bali with the comforts of home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISON m., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Personal Assistant to GM

AccorHotels certified review
Arie H. Families - 08/04/2018
« Satisfy but some notes must be filled in »

The room was comfort. What make me unsatisfy are : 1. The atmosphere was old fashioned. 2. Breakfast wasn't delicious, and less option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arie Harsa, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our room, and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet your expectation. All our efforts are concentrated in preventing future occurrences. Kind regards, Daniele Ruiu General Manager

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