Hotel - Novotel Bali Benoa
Novotel Hotel Novotel Hotel

Novotel Bali Benoa Hotel

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4.0/5 3,059 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Badminton (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast buffet
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 187 rooms
  • 30 non-smoking rooms
  • 5 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Spa/Jacuzzi in bathroom
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,103 reviews

Our guest reviews for Novotel Bali Benoa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,059 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Yoko W. Solo - 12/12/2017
« Pleasant stay as always »

I usually travel by solo, and I always feel safe staying Novotel Bali Benoa. All staff pay attention to guets, and seems like they know who are hotel guests. Not only the location and the quality of service, I choose Novotel Bali Benoa how staff cares about their guests.

AccorHotels certified review
Kevin K. Families - 07/12/2017
« Best family hotel resort in Tg Benoa »

It’s rare to find a hotel/resort that balances well between being “kids friendly” and a place for parents to chill and relax. This hotel did it! There are few things I look for whenever I stay in hotels: (1) Staff - Can see that they are happy working here and were awesome. My kids felt totally at home and enjoyed every moment of their time. They’re not afraid to approach the staff for assistance. The staff know when to greet you and when to give you space to enjoy your time. They served from their hearts. I was impressed they remembered my 3 kids names during our stay! (2) Service - You get timely and responsive services, even for enquiries before your arrival and after your check-out. We ordered food from room service and it was a breeze. Accor Members treated very well here. However, the service at Coco’s beach was bit slow. Food was good but we waited 30 mins for our food when it wasn’t crowded and some wait staff are not quite conversant in English. But that’s a small matter. (3) Rooms & Property - The hotel is bit old (21 years) but it doesn’t look like it. We stayed in the family kids suite by the beach which i think is better than the garden wing. The rooms and surrounding gardens are well maintained. Location wise, it’s a bit far from centre of activities along Tg Benoa, but you can walk or take a cab (Bluebird) which is very affordable. Not a problem. This is a safe place where my kids really enjoy and can freely roam around and they know their way back to the room. Special Mention and Thanks for Suci and Devi for your warmth hospitality and making us feel so much at home. You made the difference!

AccorHotels certified review
N. Families - 07/12/2017
« Great ambiance and services »

Novotel Bali Benoa is one of our most favorite hotel. I am travelling with 2 children (5 and 2 yo) and elderly. They had so much fun to spent their time in the hotel. My children can play in the beach and swim in the Penida swimming pool. My parents in law enjoy the ambiance of traditional Balinese environment in the hotel. Tropical terrace is an excellent room, has a unique design and so comfortable. The hotel staffs were very helpful and excellent services. Breakfast menu and taste should be improved.

AccorHotels certified review
Abid D. Couples - 04/12/2017
« Awesome stay »

We've had a great experience during our stay, the room was comfortable, Warm and friendly staff, good welcome drink and fruits. Our requests made easy, checking in and out also nice.

AccorHotels certified review
Afrizal D. P. Families - 03/12/2017
« Good »

Very good

AccorHotels certified review
Andrew D. Couples - 03/12/2017

Very pleasant trip..

AccorHotels certified review
Ovie Families - 03/12/2017

We enjoyed staying here, good beach, food and staff, my kids really happy playing at the kids club and having kids menu, however just need to add soup in kids menu. We will go back and stay at novotel benoa.

AccorHotels certified review
Deepak K. Couples - 03/12/2017
« Dissatisfactory experience »

We had high hopes when we went to stay in an accorhotel property. However our experience was bad to say the least. The only good thing during the stay was breakfast buffet. We were dissatisfied on multiple levels. To describe a few 1. Room was like a pigeon hole. There was no view not even proper ventilation from the room. It felt so depressing staying in that room. 2. Staff was highly uncourteous. Our flight got cancelled due to volcano and we had requested for an extension which was not even considered till very last moment. Even after that they were quoting exuberant prices. Not even a little empathy with the situation we were in. We had to move to next door property for next three days while waiting for airport operations to resume. 3. Most of the time staff was busy telling us about the rules of the property. Not even one person came once and talked about the facilities one can enjoy while staying.

AccorHotels certified review
Ardianto R. Solo - 02/12/2017
« Excellent »

I had a great experience staying there. Very comfortable and it has all the amenities all you need. The only negative thing I see the Wi Fi across the road on the garden side want great at all. Very very slow sometimes it’s not even connecting therefore you need to go to the other side to the lobby area

TripAdvisor review
Couples - 02/12/2017
« Excellent stay yet again. »

Great hotel with superb service, check in was quick. The front office was a great help. Room was clean n nice. Breakfast has loads of variety n changes daily. All the staff were polite n friendly. Fully recommend this hotel.Truly a brillant hotel.Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pultotsky, Warmest greetings from Novotel Bali Benoa, We appreciate your positive feedback about our hotel and giving us a prefect rating, also reviewed about our service, our room and also our breakfast. We do take pride in catering to our guests' needs the best way we can. Hope to see you again in the near future! Kind regards, Sarah, Personal Assistant to General Manager

AccorHotels certified review
Aj Couples - 01/12/2017
« Excellent hotel stay »

Excellent hotel with superb service n excellent breakfast

AccorHotels certified review
Anonymous Couples - 27/11/2017
« Super experience »

One of the best hotel and people. The staff is super awesome.

AccorHotels certified review
Leo Couples - 26/11/2017
« Leonard »

It has been good. Some furnitures n fittings required update as it look has aged

AccorHotels certified review
Katie M. Friends - 23/11/2017
« Relaxing get away »

The hotel and staff were lovely. Very clean and quiet. Staff were very friendly and remembered guest preferences. Swim-up bar was in the shade, thankfully. Needed one at the main hotel too. Main pool needed easier egress, there was only one set of steps. Would've like the daily exercise and/or aqua aerobics earlier in the day - about 8 am. Bali is hot country so best to do these early, before breakfast. Would also liked to have bar/food bill copy at time of signing. Would also like to have option for light weight bed covers.

AccorHotels certified review
Jacqueline M. Couples - 20/11/2017
« Overall good location. »

Garden view room was big. Terrace are was a little depressing and the dining area felt really dark. The spa was excellent and location good.

AccorHotels certified review
Yuliantina W. Couples - 20/11/2017
« Great homey place by the beach »

Great room, clean and direct access to the beach. The hotel is very homey and all staff are friendly and helpful

AccorHotels certified review
Mr R. B. Couples - 19/11/2017
« Mr Russ B. »

Had a lovely time. Really what we had hoped for and expected

AccorHotels certified review
A. M. Couples - 16/11/2017
« Bring back our honeymoon vibe »

The hotel has a very nice atmosphere, the balinese touch on each decoratioan giving us living like in the balinese village. The staff are friendly and helpfull, the pool and beach area are beautiful. The breakfast is great. We love the welcoming decoration in the room when we arrive.

AccorHotels certified review
Stephen G. Couples - 14/11/2017
« My second home »

Very nice, it was very quite so no problems with the food service or any other issues Staff were very friendly and the food service has improved on the beach.

AccorHotels certified review
S. K. Couples - 12/11/2017
« Luxurious and clean journey »

It was a very good experience, the room (tropical room) was very nice, beautiful design, and very very clean. Only one concern, regarding the tap water. it was very salt and not good even to wash hand or mouth. But over all it was a nice experience.

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