Hotel - Novotel Bali Benoa
Novotel Hotel Novotel Hotel

Novotel Bali Benoa Hotel

4.0/5 3,298 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 976446.00 IDR Non member rate
From 976446.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NGURAH RAI
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Deep sea fishing/Sea fishing
    • Parasailing (Paying)
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities
    • Bicycles rental
    • Billiards/Snooker
    • Darts
    • Football (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day, 7 March 2019. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 187 rooms
  • 187 non-smoking rooms
  • 7 family rooms
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,033 reviews

Our guest reviews for Novotel Bali Benoa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,298 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Serbanescu G. Couples - 05/12/2018 AccorHotels certified review
« Perfect »

It was a perfect honeymoon. Thank you for all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. Mihaela S., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

James C. Couples - 03/12/2018 AccorHotels certified review
« Nice position good views and very good staff »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear James c., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Sarah Couples - 03/12/2018 AccorHotels certified review
« Traditional Balinese Resort »

Our room 454 was excellent overlooking the pool and gardens. Very comfortable King Bed Room was thoroughly cleaned every day Staff were kind and courteous Food was very good but Service was absolutely wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas V., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Sonja K. Families - 02/12/2018 AccorHotels certified review

We love the resort for everything, the staff are amazing!!!!! It was our second stay with you & we will be back!!!!! Thanks for everything!!!!!

Geraldine A. Families - 02/12/2018 AccorHotels certified review
« Hidden Gem »

Truly memorable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaretha G., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Tukkot Families - 01/12/2018 AccorHotels certified review
« One Day Beach Escape »

The room clean, but need renovation. Quite old. The toiletries like bubble bath or salt for the bathtub are not provided

Jose D. C. D. C. Solo - 30/11/2018 AccorHotels certified review
« services »

warm welcome by the staffs, best services and the environment is very tranquil

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. Jose Da Conceicao D., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Elisa W. Friends - 29/11/2018 AccorHotels certified review
« Really lovely experience »

Great location, wonderful breakfast , service terrific. All 5 women throughly enjoyed there stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisa W.*, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Horia P. Couples - 29/11/2018 AccorHotels certified review
« Pleasant stay. »

The room was great, the facility was clean and pleasant. I was interested in a couple of dinner activities (ex: movie night), but they were constantly cancelled. I was disappointed with the check in, mainly the fact that I had to wait for 2h for the room to be ready. The hotel knew when I was coming, even the hour of arrival was communicated, yet I still had to wait. I know that it also depended on a couple of choices (ex: ground floor or top floor), but I could have made my preferences clear before, via email. More automation can be helpful here. Also, when checking out, our plane was later in the evening but we were asked to respect the check out hour regardless. That's not the problem, as much as is the fact that checking out also means you have no more free wifi and have to pay for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HORIA P.+, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our room, services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet your expectation. All our efforts are concentrated in preventing future occurrences. Kind regards, Sarah, Personal Assistant to General Manager

Couples - 29/11/2018 TripAdvisor review
« Beautiful Staff »

When we arrived at Novotel Bali Benoa it was so nice to be welcomed by your lovely staff.Thank you so much to Gung Srix and the lovely reception staff for such a warm welcome. Nothing was to much trouble. As we have stayed many times before we really to class NBB as our second home. We have made friends with so many of your beautiful staff, this is the reason we keep returning.We cannot thank Mrs Rame and her fantastic staff at Balance Spa enough. Weri & Murdi you are both sensational. You both worked so hard to make our stay outstanding. We certainly came away from your spa feeling very relaxed. As you could tell as we feel asleep often! Thank you both for working on your days off, it really does mean the world to us. You really do provide a wonderful service. As we have said before the rooms are a very tired & really do need refurbishing. In saying that they are clean and have everything you need.Breakfast was very enjoyable, you are improving the choices every time we return. It’s always lovely being welcomed by Wayan (Omelette lady). Who certainly knows how to make wonderful and Omelettes and eggs.To the magnificent staff at Coco’s Bar, thank you so much for the amazing food & the fabulous bar service. You made our stay so enjoyable, from making awesome cocktails to keeping the Bintang’s cold. Wisnu, Komplir, Gusti, Dewa, Eriyanti, and Nartini thank you all for taking the time to talk while we were having lunch or dinner. We just love sitting at the Bar looking over the ocean. You all made us feel very welcome. Thank you once again NBB for another tremendous stay. We will see you all again on our next visit to Bali.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanderer296856, Greetings from Novotel Bali Benoa. Through this wonderful review we believe that you have a great holiday experience during your recent stay at the resort. I feel so delighted to read that our esteemed guest sharing a detail description of the resort which is very much appreciated as it will be a valuable information for our future guest to decide their place for vacation. We are glad that you impressed with our service, facilities, etc. We thank you again for the review and we hope to welcome you back in the nearest future for another memorable journey with us. With my best regards, Sarah, Personal assistant to GM

A. Families - 27/11/2018 AccorHotels certified review
« Love it sooo much »

Terrace room, was supper, my 3 girls were very very happy since it was so close with the beach .. and so private.. Sayangnya penutup korden nya ada yg tdk bs tertutup sempurna ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekawati A., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Christophorus C. Couples - 26/11/2018 AccorHotels certified review
« Service »

Great experience begins right from the time we arrived

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christophorus K C.*, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Karen Families - 25/11/2018 AccorHotels certified review
« 2nd time in Benoa & the Novotel Bali Benoa »

We had an enjoyable 3 night stay at the Novotel staying in a Beach Cabana. We loved the rustic Balinese feel of the cabana & its location to the pool, beach and restaurant. The hotel is within easy walking distance or quick taxi ride to most restaurants and local shopping. Breakfast was ok, not awesome. There were cold meats and cheeses left uncovered that were very attractive to flies - I think covers might be a better option for these foods. The staff are very friendly, however, we did find service a little slow at times. Some areas around the hotel are starting to look a little rundown and in need of repair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen M., Greetings from The Novotel Bali Benoa. Thank you for sharing your recent experience with us. I am very pleased to learn that you and the family have had a great stay and enjoyed your time with us. At the same time, I am delighted to hear that you were impressed with our beach cabana room type. On the other vent, we noted your feedback in reference with the breakfast especially relating to the cover for the cheese and certainly I will share with the team for our evaluation and further improvement. We are looking very much forward to welcoming you back in the not too distant future. Sincerely yours, Daniele Ruiu General Manager

Anonymous Friends - 24/11/2018 AccorHotels certified review
« A great place to relax »

It was a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosevana Rehta R., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Anita Couples - 24/11/2018 AccorHotels certified review
« A few little things that need to be looked at »

Loved the hotel, it was beautiful except the last day when vacating the room at 12 midday, that's it, you're basically not wanted anymore. No internet and no shower room which you need after a hot day of sweating and not being picked up until 6pm and 1 shower in the toilet beach area is inadequate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita IMC-38463 F., Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our room, services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet your expectation. All our efforts are concentrated in preventing future occurrences. Kind regards, Sarah, Personal Assistant to General Manager

Fred F. Couples - 23/11/2018 AccorHotels certified review
« Great place to having a relaxed chill out »

Very pleasant environment, very friendly staff and good mixture of Cuisines. Lovely spot to relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick F., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Tricia Couples - 22/11/2018 AccorHotels certified review
« Very noisy in room with staff cleaning all day »

Room fine, pool area over the road peaceful, but so noisy in the room any time of the day with staff cleaning - talking loudly, bottles moving, trolley unpacking, particularly in the afternoon when it was siesta time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia H., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah Personal Assistant to GM

Fredrik Solo - 22/11/2018 AccorHotels certified review
« Nice and relaxing »

I enjoyed the stay, good service, nice location and nice rooms. Food was also good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fredrik Conradi K., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Mr Solo - 20/11/2018 AccorHotels certified review
« Tranquil Oasis »

Comfortable beds. Great amenities. Private beach. Amazing, authentic entertainment. Breakfast buffet is varied and tasty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike R., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Lesley E. Families - 19/11/2018 AccorHotels certified review
« Mrs Lesley E. »

The staff were so kind and thoughtful always smiling. Our room was great the beds were so comfortable. This is the 2 time I have stayed with you on my way to Australia. Such a wonderful hotel to stay in to rest and relax before onward flight to Adelaide. The great attitude of the staff just made our stay so enjoyable. Lesley E. (English) Christine Steele (Canada) We will be back. Thank you for a wonderful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley and Christine, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 976446.00 IDR Non member rate
From 976446.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates