Novotel Bali Benoa Hotel 5 stars

TripAdvisor rating 4.0/5 3,448 reviews
Novotel Bali Benoa
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+ 29 Services
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Room 1

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Hotel extras

  • Sauna and indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Services for children
  • Air conditioned
  • NGURAH RAIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bali Benoa

70 Jalan Pratama
Tanjung Benoa
80361
benoa
indonesia

Tel: +62361772239

Fax: (+62)361/772237

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 15km / 9.38 miles - Shuttle paying

GPS :-8.764232, 115.222399

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Deluxe with 1 King Size Bed located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe with 2 Single Beds located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Pool Side Room with 1 King Bed Located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Pool Side Room with 2 single beds. Located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Tropical Terrace with 1 King Bed Located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Tropical Terrace with 2 Single Beds located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family room with 1 king bed, 1 bunk bed and 1 existing sofa bed located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite with 1 king bed, 1 bunk bed and 2existing sofa beds located in the Beach

  • Max. number of persons: 4
  • Area: From 88
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Private Pool Villa 1 Bedroom located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 210
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beachfront Private Pool Villa 2 bedroom located in the Beach Wing

  • Max. number of persons: 6
  • Area: From 500
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beach Cabana located in the Beach Wing

  • Max. number of persons: 3
  • Area: From 49
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

COCOS RESTAURANT

Type of cuisine: International

Located on the beach, relax and enjoy the ocean view and the natural beach surroundings Cocos Beach restaurant serves late breakfast, lunch and dinner. Specialties include hot stone and pizza.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CROCOKISS RESTAURANT

Type of cuisine: International

Located across the road, the peaceful swimming pool surrounding and the beautiful tropical garden makes the Crocokiss restaurant as an ideal place to relax and experience the taste of fine Balinese and Indonesian food with the choice of mild and fragnant

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULUWATU RESTAURANT

Type of cuisine: Thematic cuisine

An open air restaurant for buffet breakfast and 7 days theme buffet dinner including various cultural performances and shows performed on our stage.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCOS BAR

Photo non contractuelle / Strictly non binding

Located on the beachfront, enjoy the cocktails, mocktails, soft drinks, and many more.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CROCOKISS BAR

Photo non contractuelle / Strictly non binding

Located across the road, the peaceful swimming pool surrounding and the beautiful tropical garden makes the Crocokiss bar as an ideal place to enjoy a snack or refresh yourself with a wide range of cocktails and juices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NANAS BAR

Photo non contractuelle / Strictly non binding

Located at the lobby aread, end your day with a specially prepared mocktail or cocktail while you enjoy the relaxing music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 72

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Novotel Bali Benoa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,712 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,448 reviews

Lovely staff and food

Customer review rating 4.4/5

Jacqui Families - 08/09/2019 AccorHotels review

Loved the stay, but we did have a couple of issues with the shower in the room. When we used it , it filled up with water and you had to stop showering and wait for it to drain off otherwise it would have flooded the bathroom. But apart from that room was clean , staff were lovely and food was great. Pool area was lovely too.

Was not what I expected

Customer review rating 4.4/5

Satyaguna W. Friends - 08/09/2019 AccorHotels review

Room reservation was not properly handled. Unexpected wake up call at 04.30am Aug 30 to some of my group room incl. My room 453. Stereo system was not function at all @dinner party Aug 30. Must borrow Ms.Anita's laptop. Clean room however bath towel should be changed everyday. Very helpfull staff. Table arrangement and Food were excellent.

Customer review rating 4.4/5

Albert C. Couples - 07/09/2019 AccorHotels review

Staff are helpful . Breakfast is good . Perhaps could look into the water pressure of the shower and bath tub of the guest room.

Loved our stay

Customer review rating 4.4/5

Glenys W. Friends - 07/09/2019 AccorHotels review

We thoroughly enjoyed your stay . everyone was very helpful, friendly , and could not do enough for us. We will definitely be back and will stay much longer.

Dear Glenys W., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Great Stay

Customer review rating 4.4/5

Richard Families - 07/09/2019 AccorHotels review

Excellent

Dear and Richard T., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Serene, Beautiful Experience

Customer review rating 4.4/5

Sheila M. Families - 07/09/2019 AccorHotels review

We stayed for two nights in one of the pool villas and were highly satisfied. From check-in to checkout, our stay was most delightful. We received a wonderful snack tray and then snack cakes later in the day which were totally unexpected. This resort is really quiet and the staff extremely attentive.

Dear Colin M., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Excellent

Customer review rating 4.4/5

Rahmadi Business - 06/09/2019 AccorHotels review

Good place to stay

Dear {guest_first_name} I., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Wonderful family time

Customer review rating 4.4/5

Georgia C. Families - 06/09/2019 AccorHotels review

We had a wonderful family holiday at the Novotel Benoa. The staff, facilities and food was outstanding.

Dear Georgia C., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

An OK hotel for a short stay when visiting several places on Bali

Customer review rating 4.4/5

Agata Couples - 05/09/2019 AccorHotels review

Very good breakfast. Eating area very nice, designed in a Bali style. The pool was small, not big enough for swimming. The hotel beach is small, but there are enough sun beds so you can always find a spot for yourself. The room seemed to be a bit old but it was fairly clean. Same for towels - not white any more and looking old.

Dear Agata B., Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our room, services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet your expectation. All our efforts are concentrated in preventing future occurrences. Kind regards, Daniele Ruiu General Manager

Fantastic stay

Customer review rating 4.4/5

Trephina Families - 04/09/2019 AccorHotels review

We had an absolutely wonderful stay. The rooms were clean. Great location and facilities. Lovely and extremely helpful staff. We hope to be back again

Dear Trephina C., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Another faultless holiday

Customer review rating 4.4/5

Leanne Friends - 04/09/2019 AccorHotels review

Wonderful experience again at the Novotel Bali Benoa. Excellent facilities and warm, helpful staff ensures my return ever time. Special mention to Wayan who made my eggs every morning. So nice to be greeted with a big smile and amazing food. This was my 3rd stay and won’t be my last. Keep up the great service and facilities.

Dear Leanne B., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Fantastic as always

Customer review rating 4.4/5

Michael W. Couples - 03/09/2019 AccorHotels review

This is the third time that we have stayed with you and you have exceeded our expectations once again. Your staff are exceptional at all that they do, your food is very tasty and overall we had another great experience. Thankyou.

Dear Michael W.*, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Overall enjoyed the stay, disappointed somewhat with the food, but staff were very nice and friendly.

Customer review rating 4.4/5

Sam Couples - 02/09/2019 AccorHotels review

Bronnie and I really enjoyed our stay at Novotel for our Honeymoon. We enjoyed the Tropical Terrace very much, being close to the beach, and the breakfast buffet. Price was very good. Staff very good. Food was the only disappointing thing. Buffer dinner was not great, quality of food average. Breakfast Buffett was a lot better, but still quality was not great. Otherwise, the service, and staff were very nice, the room was good too.

Dear Wern G., Thank you for sharing your review. We are delighted to know that our overall facilities and service has made a lasting impression on you. Your feedback regarding the buffet dinner is well noted and will be shared with related departments for consideration and improvement. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Daniele Ruiu General Manager

s.

Customer review rating 4.4/5

Adil S. Couples - 01/09/2019 AccorHotels review

Excellent service beautiful clean very very helpful service the best everything excellent thank you

Dear Adil s.+, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Always a great stay.

Customer review rating 4.4/5

Shaun S. Couples - 01/09/2019 AccorHotels review

Been staying for 20 years. My favourite hotel. Only problem this stay is breakfast has gone downhill quite a lot.. It used to be one of the best and now it is barely adequate and very noticeable by myself and other repeat guests that things have been scaled back on breakfast. Other than that a great stay.

Dear Shaun s., Thank you for sharing your review. We are delighted to know that our overall facilities and service has made a lasting impression on you. Your feedback regarding the breakfast is well noted and will be shared with related departments for consideration and improvement. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Daniele Ruiu General Manager

Beautiful place and warm service

Customer review rating 4.4/5

Tommy K. Families - 30/08/2019 AccorHotels review

Nice and quite place .. very comfortable for family vacation.. thanks for warm hospitality

Dear Tommy k.+, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Nice beach work-cation

Customer review rating 4.4/5

Retha I. T. Business - 30/08/2019 AccorHotels review

Stayed here with a friend along with attending conference in Nusa Dua (Novotel in Nusa Dua was already fully booked that week). Special thanks to check-in staffs, and also assistant FO manager, Ms. Maya for her hospitality during our stay. Bell staff needs to be more proactive on guest arrival. I drove myself to the hotel as I did in another countries, they both looked confused if I were a guest or not - did not approach to extend any assistance until being asked. They were both helpful and friendly when being asked though.

Dear Retha Idariani T.*, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Amazing place..

Customer review rating 4.4/5

Basty Friends - 30/08/2019 AccorHotels review

Have a good time in your beautiful hotel and I hope to see you soon....

Dear Sebastian Iuliu C., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

Faboulous

Customer review rating 4.4/5

Noh Families - 28/08/2019 AccorHotels review

Good facilities, friendly staff and helpful. Room and some part of building need to maintenance. Beach need to clean up.

Dear Mohd Noh Z., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

We are overwhelmed with the ambience , service and food of the hotel.

Customer review rating 4.4/5

Ahmed I. B. R. Families - 27/08/2019 AccorHotels review

This is a nice family hotel which is adjacent to benoa beach. We stayed here for 7 nights. Me and my family was warmly welcomed by them. Their ambience and services are outstandin. The food was also excellent They are not too costly. We wish to visit this wobderful hotel again.

Dear Ahmed Bin R. I., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager
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