ibis Graz Hotel 3 stars

TripAdvisor rating 4.0/5 593 reviews
ibis Graz
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Room 1

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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Graz

Europaplatz 12
8020
graz
austria

Tel: +433167780

Fax: (+43)316778300

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    GRAZ THALERHOF At 12km / 7.5 miles

  • By car

    A2 GRAZ OST At 10km / 6.21 miles

  • By car

    A2 GRAZ WEST At 8km / 5 miles

  • By car

    A9 GRAZ NORD At 7km / 4.38 miles

  • By car

    A9 GRAZ WEST At 7km / 4.38 miles

  • By train

    HAUPTBAHNHOF At 0.1km / 0.06 miles

GPS :47.073278, 15.417949

Our accommodations

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an ibis room.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Graz

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,796 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

593 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great for business stopover, proximity to station and taxis. Great staff

Customer review rating 4.4/5

Rich Business - 05/08/2019 AccorHotels review

Very good! Some sports teams staying there at the same time - it was a nice couple of nights.

Dear Richard M., We very much appreciate your comments regarding your stay at the ibis Graz. I will share your comments with the entire team and I am sure that this feedback will motivate all collegues concerned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Respite Ruined by Robots?

TripAdvisor rating 4.0/5

Brassed_Off_Jynxed Solo travel - 02/08/2019 TripAdvisor review

Numerous points of poor service/hassle... Receptionist just saying we're not robots = humans making mistakes... So was a human or a robot which activated the heavy metal window blinds to nosily crash closed just after 07-00 to totally ruining a good nights sleep - after being late to bed sorting out the human/ robot overcharging issues encountered... Even asking for the complementarity drink [coffee] to simply have soya milk got the rebuff that you'd have to traipse up another floor to get the soya milk...

Dear Sir, thank you for sharing your opinion. We would like to express our sincere apologises for all mistakes we made during your stay, furthermore we are very sorry that our standards and our building did not meet your expectations. After reading your review, we must additionally apologise for all misunderstandings happening while we tried to correct and compensate our mistakes with you personally. We understand that your negative experience will deter you from staying with us in Graz again. Yours respectfully Marc Löschark

Short Weekend in Graz

TripAdvisor rating 4.0/5

trespuntos976 Couples - 17/07/2019 TripAdvisor review

Good Ibis quality to a reasonable price very close to the main train station. Everything within walking distance, e.g. a 10-15 min. walk to the old city center. We definitely enjoyed our stay at the Ibis Graz.

Hello trespuntos976, thank you very much for this review of your stay in our hotel. We were happy to read that you enjoyed your weekend! Best Regards Marc Löschark

Good place for a stop over driving through Austria

Customer review rating 4.4/5

Dan Friends - 10/07/2019 AccorHotels review

All good for the one night spent there - what’s expected of an Ibis Hotel.

Dear Daniel M., we very much appreciate your comments regarding your stay at the ibis Graz. It is always a pleasure to receive positive feedback - but from a Le Club Accorhotels Platinum Member it is even more joyful for us! Thank you again for your loyalty and sharing your experience! Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com
Customer review rating 4.4/5

Annie K. Families - 08/07/2019 AccorHotels review

Nice as usual

Dear Annie K., Thank you for taking the time to share your feedback! We were happy to read that you had a good stay with us again! It would be a pleasure to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com
Customer review rating 4.4/5

Anonymous Couples - 17/05/2019 AccorHotels review

Every staff member we encountered was very friendly.

Dear Jacy Y., We very much appreciate your comments regarding your stay at the ibis Graz. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Solid rooms, good breakfast and Personnels

Customer review rating 4.4/5

Milan Business - 01/05/2019 AccorHotels review

Everything good, personnels are very plesent, breakfast is good. Rooms can be better maintained in terms of fixing non working light bulbs, bath tub..

Dear Milan K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Excellent stay!

Customer review rating 4.4/5

Anonymous Solo - 31/03/2019 AccorHotels review

Super convenient location next to the main train station with many bus and tram connections to downtown. Very comfortable bed and quiet room made for an excellent night's sleep. But the best was the assistance I received from the man on duty at the Reception Desk: accurate information about the transportation system in Graz plus a map and detailed descriptions of exactly how best to get to the various places I had to go to in the city.

Dear Harriet G., We very much appreciate your comments regarding your stay at the ibis Graz. It is always a pleasure to receive positive feedback. We will certainly share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Less comfort than I'm used with

TripAdvisor rating 4.0/5

Dreamer53084233265 Family - 24/03/2019 TripAdvisor review

I should book one grade higher room next time in Ibis, Graz to have a more proper opinion about the hotel. The cheapest romm was like in a student hostel. The room had not heating and having not any carpet in the room made it quiet cold. I had better experience previuosly being hosted by Ibis.

Dear Dreamer53084233265, Thank you for taking the time to write a review about your stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the overall condition of our property. Sincerely yours, Mark Löscharc

Nice place to visit the City of Graz

TripAdvisor rating 4.0/5

Trek23568498560 Solo travel - 17/03/2019 TripAdvisor review

my second stay at this hotel was as satisfiing as usual, my car in the parking lot, one-week-card for the tram , busses and commuter trains, and lots of important places beeing at a wlking distance. I`d come back soon.

Dear Trek23568498560, thank you very much for your loyality and this friendly review! We do hope that we can welcome you back soon! Best Regards Andi

Excellent accommodation near HBF

TripAdvisor rating 4.0/5

Freedom34820450728 Solo travel - 07/03/2019 TripAdvisor review

Comfortable room, clean, excellent breakfast, very helpful staff. It was a shame that it was not possible to adjust the heating as the weather was warm - almost hot! Amazingly quiet considering its location - apart from pigeons cooing!

Dear Freedom34820450728, thank you very much for reviewing your stay with us! Best Regards Andi

Satisfieing experience

Customer review rating 4.4/5

L. A. Business - 21/02/2019 AccorHotels review

well, it way ok overall. the room was a little cold for my taste(you should try to implement self warming systems with room control, not building general controled heating through ventilation system which actually is controled by the receptionist or hotel administrator and room controlers are disabled, and also it's the issue of the noise coming from the vent system). Food was ok.

Dear A. L. thank you for taking the time to share your feedback. Sincerely yours, Andi Sebambi hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Great base of operations for business trip

Customer review rating 4.4/5

Richard Business - 28/01/2019 AccorHotels review

My customers and I enjoyed staying at your hotel and we were looked after particularly well by Ivan, who was very attentive, cordial and made us feel very welcome indeed. When coming back from meetings it was a pleasure to relax at the bar and have a nice drink. Great that you have some toasted sandwiches for those who don't want to go out and have a huge meal too.

Dear Richard M., we very much appreciate your comments regarding your stay at the ibis Graz. We will certainly share your comments with Ivan and the entire Team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Hobby in Graz

Customer review rating 4.4/5

Anonym Solo - 29/12/2018 AccorHotels review

Alles ok.

Sehr geehrter Herr M., herzlichen Dank, dass Sie unseren Fragebogen aufgefüllt haben. Herzlichen Dank auch für Ihr detaillierte Feedback - und die Nachsicht bezüglich der beschriebenen Mängel in Ihrem Zimmer - wir werden das sofort intern thematisieren um sicherzustellen, dass sich so etwas nicht wieder wiederholt. Mit freundlichen Grüßen Christoph Muster Direktor hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Great location next to Graz train station and Flix bus stop

Customer review rating 4.4/5

Charles Couples - 18/10/2018 AccorHotels review

Location excellent as next to Flix bus stop and also Graz train station.

Dear Chye Lai C., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andi Sebambi hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Bestens

Customer review rating 4.4/5

Anonymous Business - 15/10/2018 AccorHotels review

War alles ok

Sehr geehrter Herr K., herzlichen Dank, dass Sie unseren Fragebogen aufgefüllt haben. Es hat uns sehr gefreut zu lesen, dass Sie mit Ihrem Aufenthalt im Großen und Ganzen zufrieden waren. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Christoph Muster Direktor hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

outdated, but centrally located accomodation

TripAdvisor rating 4.0/5

jomarreck Solo travel - 07/10/2018 TripAdvisor review

As a platinum member of Le Club, i found, that there are no amenities provided in this place, no paper Slippers, like such. hotel was noisy. cleaning Service was noisy, banging room doors, to get any guest woken up as to their cleaning sequence Needs. Cannot match comparison with IBIS Hotels in other cities.

Dear jomarreck, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry to read that you were unhappy with your stay! Be assured that each matter will be raised with the respective department head and all improvements possible will be implemented. Sincerely yours, Marc Shark

Surprising setting close to the trainstation

Customer review rating 4.4/5

Ruud S. Couples - 01/10/2018 AccorHotels review

Friendly staff, a warm welcome. Setting: check-in at ground floor, rooms at the 3rd and 4th floor. Breakfast at the 4th floor with a nice view over the train station area

Dear Ruud S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Very good experience.

Customer review rating 4.4/5

Nevena Business - 21/09/2018 AccorHotels review

Breakfast is nice, rooms are very clean, stuff is helpful and polite. Improvements: Soap in wc can be better. High chairs near window (where breakfast is served) are not so comfortable.

Dear Nevena C., we very much appreciate your comments regarding your stay at the ibis Graz. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Excelent and Friendly Reception

Customer review rating 4.4/5

Ricardo Families - 19/09/2018 AccorHotels review

Was a short time but we could relax and enjoy

Dear Ricardo A., We very much appreciate your comments regarding your stay at the ibis Graz. It is always a pleasure to receive positive feedback - but first and foremost we were happy to read, that you had a good stay! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com
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