Hotel - ibis Graz
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Graz Hotel

4.0/5 544 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
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Hotel location

Our rooms

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an ibis room.

  • 108 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
    • Pulse air
    • Air Cooling System
    • Emergency exit map
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,527 reviews

Our guest reviews for ibis Graz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 544 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 10/08/2018 TripAdvisor review
« Good hotel »

Good hotel near t o central station.the room was big and clean and the men in the reseption was very friendly.The breakfast it was so and so in good place in the second floor facing the central station..The indoor parking was good but expencive.

Ed Families - 04/08/2018 AccorHotels certified review
« Good value. »

Right location with good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward P., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Solo travel - 14/07/2018 TripAdvisor review
« Ibis Graz recommended »

Excellent hotel. Comfortable room; excellent breakfast; very friendly staff. Location immediately outside the main station is very convenient, although the town centre is about about a mile away (frequent tram service)

Our hotel has responded to the review
Our hotel has responded to the review

Hi Keith Bristol, thanks a lot for your positive feedback. Thank you for taking the time to tell us about your experience at the ibis Graz. We hope to welcome you back soon. Best regards V.S.

Annette K. Couples - 13/07/2018 AccorHotels certified review
« No a »

No air conditioning, poor mattress and pillow were very uncomfortable. Staff were nice but unfortunately this was our worst experience in Europe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annette K., Thank you for taking the time to tell us about your experience at the ibis Graz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Viktoria hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Robert S. Business - 02/07/2018 AccorHotels certified review
« Optimal site, friendly personnel, we will be back »

We picked the hotel because of its optimal location and renewed the experience several times already

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert S., We very much appreciate your comments regarding your stay at the ibis Graz. With pleasure we read, that you once again enjoyed your stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Anonymous Solo - 01/07/2018 AccorHotels certified review

IT has ben a very pleasant stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waltrad K., We very much appreciate your comments regarding your stay at the ibis Graz. It was a pleasure to read, that you had a good stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Alan J. Business - 15/06/2018 AccorHotels certified review
« Brilliant »

-Extremely satisfied, -Very clean, -Member of IBIS team very helpful and caring enjoying speaking to them, -WI-FI very good, I would love to come back again and again and I will recommend this to every colleague. Thank you Alan J.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan J., thank you very much for this great review of our hotel, we really appreciate your kind words! It is always a pleasure to receive positive feedback, but first and foremost, we are very glad that you enjoyed your stay! We do hope to see you again very soon! Kind Regards from Graz Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Solo travel - 11/06/2018 TripAdvisor review
« Great location, big rooms »

Great hotel situated across the road from the main train station. There you will find plenty of places to eat or get food.....from a decent sized supermarket. The only down side was the lack of air conditioning in the room but I simply opened the large windows. The bed was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Diane L, thank you very much for reviewing your stay! Unfortunately our aircondition is only controlable centrally; and we are very sorry if we did not provide your favorite temperature - however we were happy to read that opening the window did help - and above all you had a good stay with us. Kind Regards A.Sebambi

Couples - 30/05/2018 TripAdvisor review
« A very convenient and comfortable stay »

We arrived at the Graz Central Station by bus after travelling from Bologna and had only a very short walk with our bags to the entrance of this bright hotel. The staff were welcoming and helpful and we enjoyed our 2 night stay in a large, comfortable and very clean room. Graz's beautiful old town centre was an easy walk away or, alternatively, was accessed by a quick tram ride from a tram stop close to the hotel. The facilities were good and the tariff was very reasonable. Simple snack meals and breakfast were available and there were other eating places nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ednoack, thank you for this review of your stay with us. It was good to read that everything worked out well for you at our hotel. Kind regards A.Sebambi

Martin Solo - 19/05/2018 AccorHotels certified review
« Ideal for the station »

Comfortable room just a few steps from the station. Ideal for an early train.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin F., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Shameek D. Families - 07/05/2018 AccorHotels certified review
« IBIS is Good But Can do Better »

The location, Staff n the Bfast was really gud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shameek D., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, A.Sebambi hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Musu Solo - 06/05/2018 AccorHotels certified review
« Supet!!!ì!!!!!!@ »

Allles supet

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Karine Families - 06/05/2018 AccorHotels certified review
« Room was ok for the price, but the shower was terrible »

I know the rate of Ibis and the average quality. The room was ok, but the shower was like taking a bath in a faucet. And a adhesive tape was trying to fix something that was leaking in it. The hair dryer was a joke too, so bad, so bad, that I don't have the appropriate word to describe it in a polite way. Sorry, but it was a disappointed. For one night, it was ok, for more than that, I would go to another hotel for the same price, but better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karine G., thank you for taking the time to tell us about your experience at the ibis Graz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, mistakes like this embarrassing try to fix something with tape are actually inexcusable and we will spare no efforts in order to guarantee that such a carelessness will never happen again. For your comfort in the future, please never hesitate to contact reception immediately in case of any inconveniences. It would had been a big concern for us to arrange a quick change of the room, or at least check and repair the hairdryer. I fully understand that this negative experience will deter you from staying with us in graz again. My only hope is, that our mistakes in Graz did not destroy your confidence in Accor Hotels at all. Sincerely yours, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Couples - 05/05/2018 TripAdvisor review
« Very pleasant stay »

Great location, great staff. Could not have been made more welcome. Needed extra pillows and another towel and they were delivered to the room in no time. Tram to the centre at the door and takes only several minutes. Would rate higher if there was a fridge in the room but for one night we managed - my husband needs it for his insulin. A couple of decent restaurants around and cold beers a minutes away in Spar. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Hello auseuro! thank you very much for your nice feedback! Although we do not provide a minibar, we certainly accept to store something cooled at reception desk. Kind regards A.Sebambi

Business - 19/02/2018 TripAdvisor review
« Good reliable business hotel »

I've routinely stayed here while visiting a customer over the past five years. The staff are friendly, the rooms good value, the beds comfortable. Like most Ibis hotels it does not have full air conditioning, just heating in winter and cooling in summer. So if you are too hot in winter you'll need to open a window, and given the location you need to have an inner room, facing away from the traffic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jeremybennett, thank you allot for this fair review! Kind regards from Graz A.Sebambi

Frank Business - 16/02/2018 AccorHotels certified review
« could be all ok »

one thing that idont like that there is only a small trash can in the bathroom there should be a bigger one also the temperature in the room is always cold after reading many comments i can see its a problem that keeps coming up with many guests something should done about it (the small electric heater is not a solution )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ferenc a., we very much appreciate your comments and suggestions regarding your stay at the ibis Graz. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Jasa Couples - 16/01/2018 AccorHotels certified review
« Good »

We enjoyed our stay at Ibis Graz, especially breakfast. Rich selection of different foods. One thing to improve is state of shower. it needs refurbishing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasa G., we very much appreciate your comments regarding your stay at the ibis Graz! We are all very happy tor read, that you enjoyed your stay and had a good breakfast! However, thank you very much for your feedback concerning the shower, too. It is the feedback of Le Club Accorhotels Platinum Members like you, that helps us to make the right decisions for the future! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Anonymous Families - 07/01/2018 AccorHotels certified review
« Confortable stay »

The usual level of Ibis confort, with friendly and helpful staff. The only slight issue was that on the online check in a quiet room was requested, and we were allocated a room opposite the railway station which could be noisy early in th mornings. A more quiet room would probably have been across the corridor, facing into the "interior" of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter W., Thank you for your comments regarding your stay at the ibis Graz. You are certainly right, that a room facing the internal courtyard is potentially more quiet than a room towards the railway station. Unfortunately at your checkin non of these were available at our top floor. I do apologise that my collegue did not ask you what is more important for you, your wish for a "higher floor" or a potentially even more quiet room facing the innercourt. Thank you again for sharing your experience it'll help to train our collegues at front office better! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Tjy Friends - 04/01/2018 AccorHotels certified review
« Good location, simple »

Basic requirements are there. Very close to train and bus station. Wifi is however weak. Overall value for money for short stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jing Ying Crystal T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

C.t Business - 30/12/2017 AccorHotels certified review

Super (!) Service

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr T., Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

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