Hotel - Mercure Paris Opéra Lafayette Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opéra Lafayette Hotel

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3.0/5 562 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public outdoor parking
  • Pet allowed 15  EUR
  • Breakfast
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public outdoor parking
  • Pet allowed 15  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:30-14:00 / 18:30-22:45
    • Opening hours : Week-end 10:30-14:00 / 18:30-22:45

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 40 rooms
  • 7 non-smoking rooms
  • 1 family rooms
  • 2 connecting rooms
    • Emergency exit map
    • Remote control TV
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.6/5 AccorHotels Rating Based on 1,099 reviews

Our guest reviews for Mercure Paris Opéra Lafayette Hotel

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 562 reviews
AccorHotels certified review
M. Couples - 03/10/2017
« Small room but OK »

Average, the room was too small and the shower was cloged.

AccorHotels certified review
Thomas, V. Couples - 26/09/2017
« Conveniently located hotel, quiet side road »

Friendly and helpful staff, guests are welcomed in English (as almost everywhere in Paris nowadays - a great thing), just a short walk to nearest metro station, plenty of small restaurants and cafes nearby, despite central location rather quiet place (good for sleeping), breakfast also good, privilege room good size.

AccorHotels certified review
Lance Couples - 25/09/2017
« OK, as expected. »

Staff was friendly. Room was OK for the class of hotel. As a Platinum LeClub member I qualify for a free welcome drink. Issue later turned out that the red wine was bad! The front desk person who also tended the meager bar saidf it was "No Good". We smelled it and sure enough it smelled like it was opened in early Spring and we were now in late Summer. Surprising to us that he merely recorked the bottle and put back in the refrigerator. It needed to be trhrown away. There is certainly no shortage or red winw in France so this was very surprising and disappointing to us. We looked forward to a glass of red winw before bed and did not want beer. We asked if a glass of Bailey's in place of the wine would be acceptable and was told NO! Again very disappointing that our complimentary drink could not be enjoyed.

AccorHotels certified review
Nyc Couples - 11/09/2017
« Clean, modern, great location »

Rooms are clean and recently renovated. Awesome bathroom. Hotel staff is friendly and helpful. Rooms and floors are quiet. Very convenient location: close to the subway but on a nice quiet street away from the city noise.

AccorHotels certified review
Melissakent Families - 03/09/2017
« Nice Hotel »

I had one night at the hotel and really liked the comfort and proximity to transportation and restaurants..

AccorHotels certified review
Pp S. Business - 10/08/2017
« Not in line with what may be expected from the Mercure brand »

Amateurish welcome and lack of amenities in the room (no bottle of water, no water heater for coffee or tea). Poor soundproofing between rooms and towards the street.

AccorHotels certified review
Petrus A. Families - 10/08/2017
« Room »

Room to small, our reservation double room but we get standard room. We cannot get star poin for le club accor member

AccorHotels certified review
Serge Families - 04/08/2017
« Good solutions to stay in the centre of Paris for low budget »

Overall experience is good. Friendly personnel, good food, perfect location. Only one note - we had room with some mustiness smell, what was not big deal, but made our stay in the hotel not ideal.

AccorHotels certified review
Pierre Business - 31/07/2017
« Nice place »

My room was on top floor and quite large. It is more quiet than close to street so very comfortable stay overall.

AccorHotels certified review
Wilton A. Families - 30/07/2017
« Nice localization, well educated staff. »

Well located, a bit small but very confortable.

AccorHotels certified review
Cindy Couples - 25/07/2017
« Everyone was friendly and very helpful »

The hotel was a good location seemingly for us, easy access to subway, lots of choices of places to eat., Hotel breakfast was very nice, room was ok, the air conditioning didn't work great, but it was hot weather outside.

AccorHotels certified review
Yousef A. Families - 16/07/2017
« Service is very good accept the rooms sometimes is hot and therefore becomes not comfortable. »

Service is very good accept the rooms sometimes is hot and therefore becomes not comfortable.

AccorHotels certified review
Elie Couples - 10/07/2017
« Good hotel, dissapointing staff »

Nice and clean room. Great location. Upon our arrival, late in the evening (23h30), my checkin was started by a person that was not able to finalize the process. We waited until another employee checked us in. Both were unable to clarify which partner they were working with for parking facilities. Later on, the safe in the room appeared closed and we had to call for assistance - the previous owner left it locked. When requesting the (accor gold member) welcome drink, the first person was manning the counter again and was not able to produce any drinks and fetched a warm coca-cola from a display cupboard suggesting to put it in the fridge for a half hour or so... When asked for a late checkout this person was also not informed about the conditions and suggested to wake up early and check with the manager who would be there in the morning. Later another employee explained that this person wasn't even on the Mercure payroll and works further down the street. This is definitely not what i'm used to see with Accor (any brand) and struggle to understand. This holiday trip, paid for with loyalty points ended with an early checkout and "not coming back" feeling.

AccorHotels certified review
Renata O. Business - 06/06/2017
« A bit disappointing »

The room was really small; there were ants in the bathroom; when I arrived I had to check -in, despite me doing the check-in online two days earlier.

AccorHotels certified review
Serge K. Business - 05/06/2017
« convenient location of the hotel, close to the Opera »

Сonvenient location of the hotel, close to the Opera and Lafayette, within walking distance of all the historical sights. Completely renovated beautiful building, stylish and comfortable room, good breakfast, very helpful and delicate staff and management of the hotel. Thank you very much, we will come again!

AccorHotels certified review
S. O. Couples - 01/06/2017
« Would stay again »

(-) Friendly staff, clean room, good breakfast. (+) Small room.

AccorHotels certified review
Ibrahim Business - 23/05/2017
« Elegant »

Everything is gorgeous and lovely only the room is very small

AccorHotels certified review
Anonymous Couples - 18/04/2017

1. No welcome beverage was offered at arrival. 2. The room i reserved was "SUPERIOR ROOM WITH ONE KING-SIZE BED" but i think i was given a standard room: - There was no sofa (only a bed) - The bed was double (not king size) - Room was small 3. The room was smelling of mold and a window had to be kept open all the time. 4. The bathtub was missing the tub stopper (fixed the second day) 5. Upon arrival i asked if breakfast was possible in the room and i was given a positive answer. Asking for breakfast the next day i was told only coffee, jam,butter, cheese and croissants were possible to be delivered to the room (no ham, egg was possible)

AccorHotels certified review
Anonymous Couples - 17/04/2017

The room was clean

AccorHotels certified review
Anonymous Solo - 10/04/2017

The service was bad. I get my key only to walk into someone else's room as well. They had also given us a room already occupied. The room is not like the pictures at all.

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