Hotel - Mercure Paris Opera Garnier Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opera Garnier Hotel

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4.0/5 1,193 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00 - 23:30
    • Opening hours : Week-end 17:00 - 23:30

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting.Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

  • 139 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 18 connecting rooms
    • Emergency exit map
    • WiFi in your room
    • Remote control TV
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 3,519 reviews

Our guest reviews for Mercure Paris Opera Garnier Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,193 reviews
AccorHotels certified review
Karol M. Couples - 15/04/2018
« Weekend in paris »

Very good. Receptionist pleasant. Room clean. All areas well maintained

TripAdvisor review
Couples - 15/04/2018
« 8 days in paris »

we have stayed in this hotel before and returned because of its location and courteous service. it is located around the block from Gare St Lazare where muliple bus lines run in every direction and there are many metro lines. a block from the two major department stores, together with the opera and Blvd Haussmann. staff is very courteous and helpful. rooms are comfortable.

AccorHotels certified review
Anonymous Business - 06/04/2018
« Loud and electricity problems »

Room small and facing the street which was really loud at night. One of the lamps had no switch to turn it off. Really dry air in the room

AccorHotels certified review
Alex Business - 04/04/2018
« Normal stay. Not bad but not great »

Small room but comfortable bed. Temperature ok. Bathroom tiny. Supposed to be upgraded as Platinum member but never upgraded when staying in Mercure. Privilege rooms are always sold out.

AccorHotels certified review
Anonymous Couples - 03/04/2018
« Great hotel »

Great hotel, nearby train station. Very clean and good size rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHEENA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
Sebastian J. Couples - 02/04/2018
« Nice, clean, beautiful rooms and helpful/friendly staff »

After our first stay in December 2016 we directly chose this Hotel again for a second stay and were not disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEBASTIAN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
Takuya M. Business - 30/03/2018
« Compliment water »

Compliment water is preferable not per stay but per night.

AccorHotels certified review
Dragos A. Business - 29/03/2018
« just perfect »

This hotel is like home, everytime I come over it's a real pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DRAGOS CRISTIAN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
Astrid Business - 28/03/2018
« A peaceful and quiet nest in the heart of Paris »

Hotel is nicely refurbished, Staff is nice and smiley and efficient. Rooms are comfortable and modernally decorated and equipped. Breakfast is good and proposes a large choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Astrid, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
Yuki T. Business - 28/03/2018
« Comfortable, Cozy, Friendly hotel that I will definitely come back soon ! »

I had a room with Bath Tub. For a Japanese nationality who is travelling on business, having a relaxing room with Bath in Paris is such a superb hospitality. Thank you. Also, your breakfast restaurant member was kindly enough to quickly give me a paper bag so that I could go out with my Croissant and Fruits when I was about to miss my TGV to Luxembourg in the morning. She was like my mother in Paris. Her hospitality cheered my day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUKI TESHIMA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
G. Business - 27/03/2018

no one at the reception . long checking time when the person eventually showed up. obviously not trained for the digital check in tool

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVIER RENE GACHON, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Garnier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
Tom T. Business - 27/03/2018
« Surprisingly relaxing for a hotel in the centre of Paris »

This is my fourth "Accor home" in Paris, after staying at two other Mercure hotels and M-Gallery L'Echiquier, and I liked my stay a lot. I will probably come back if prices stay reasonable. Check-in and check-out was very quick and efficient, the staff was very helpful and assisted me with my "special" booking. (I had two bookings for one week due to a changed client visit schedule) The ladies of the housekeeping team were very friendly and funny too! The room itself is big for Parisian standards. I LOVED the bed and it offered a great sleep experience. The air conditioning unit was also quiet and easy to set. Hotel Internet was OK but could have been a bit quicker. The bathroom was clean and the amenities were restocked every day. I also appreciated the free minibar and coffee machine. It's always nice to have a bottle of water next to the bed at night. The breakfast was slightly disappointing, but that's the case in most French hotels. You could take some lessons from the Benelux and German colleagues in setting up a great breakfast buffet. Other than that, I had a wonderful, relaxing stay in Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOM TERRYN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be much pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
Anonymous Solo - 27/03/2018
« Great location and comfortable stay in Central Paris »

I was very happy with my stay at this Mercure. Your staff is very efficient, professional, and polite! I was also quite pleased to have a quiet room as I requested and the location is just perfect (close to public transport and in the heart of Paris). I did not try your breakfast so I can't comment on that. I will definitely stay here again for my future visits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSICA RICCIO, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
Anonymous Couples - 26/03/2018
« Hotel was ideal »

Hotel in an ideal location, easy to find. The room was spotless and modern. Staff very helpful and friendly. However the hot food at breakfast was a bit disappointing. But by no means affected our stay. Would recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOPHIE HALL, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

AccorHotels certified review
Louis R. Couples - 21/03/2018
« Great value , courteous service ,well appointed room although somewhat small »

we stayed three nights and the staff were excellent . The breakfast was varied and plentiful . The cleanliness wqas faultless . A very enjoyable stay . Thank you

AccorHotels certified review
Caroline Couples - 18/03/2018
« Recommended hotel (even though standard rooms are very small) »

The online check-in facility is very useful. We still got a personal and warm welcome, but all the check-in admin had been taken care of online so the process was quick. The city location is great. It was an overnight stay so we didn't make use of many facility nor did we have breakfast in the hotel. My only issue was the size of the room - very small for the price, but I guess this is Paris standard.

AccorHotels certified review
T. F. Business - 18/03/2018
« T. F. »

Excellent customer service (reception team very supportive) Nice breakfast A/C can't be controllered from room I was unable to sleeep for a whole night as the room was extremely hot and there was no other room to move me ! And no night shift maintenance team ! Room was very small (609 ) u can't have a shower in standing position ! I am silver card member but I am not happy with my latest stay ...

AccorHotels certified review
P.b. Couples - 14/03/2018
« Excellent location, pleasant and helpful staff. »

Well located, despite the continuing road works. Prestige room was nice, and well appointed. Helpful staff. Had to ask for more coffee cups as these seemed to be given out stringently. Breakfast was copious and good quality. Rather cramped dining room during peak time. Appreciated the free newspapers and coffee in the entry hall. Overall a satisfactory experience despite the relatively high cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr BOND, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deborah - Front Office Manager

AccorHotels certified review
Georges P. Solo - 14/03/2018
« Good »

Nice staff and great location. Only shortcoming : I found the room really small compared to my numerous previous stays at this hotel. Probably not more than twelve square meters excluding the entrance space.

AccorHotels certified review
Sam Couples - 13/03/2018
« Mr »

Fantastic experience, friendly and helpful staff, lovely room and location, would highly recommend to friends and colleagues.

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