Hotel - Mercure Paris Opera Garnier Hotel
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Mercure Hotel

Mercure Paris Opera Garnier Hotel

4 rue de l 'Isly 
75008  PARIS
FRANCE

1,069 reviews
TripAdvisor Rating Based on 1,069 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 17:00 - 23:30
    • Opening hours : Week-end 17:00 - 23:30

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting.Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

  • 140 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 18 connecting rooms
    • Emergency exit map
    • Remote control TV
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,464 reviews

Our guest reviews for Mercure Paris Opera Garnier Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,069 reviews
AccorHotels certified review
Mb Solo - 15/07/2017
« Quick but very nice »

I arrived late due to a delayed flight. The staff who welcomed me was lovely and the room was at the usual excellent Mercure standard. I will pick this hotel for my next business trip.

AccorHotels certified review
Le J. Business - 11/07/2017
« Great stay this time »

The staff was nice and helpful. The room was really nice and quiet. I wish I could get that room more often. Breakfast was OK but I was in a hurry so no time to enjoy

AccorHotels certified review
Daniel H. Families - 11/07/2017
« Disappointed at Mercure Paris Opera Garnier »

Very bad experience. First of all upon arrival, I was asked to wait for room for 45 minutes as supposedly I was getting upgraded for being a platinum member. Turned out the wait was about 3 hours. At that point went to the room, small tiny room, no upgrade. So went back down and asked why and a new gentleman explained to me that upgrades are only done on king size beds which I accepted. NO one to help with luggage so had to take it all by my own. And the new room was better but awful bad and awful service.

AccorHotels certified review
Tosbath P. Solo - 10/07/2017

Very pleasant experience.the hotel is very conveniently situated and the privlège rooms,albeit on the small side,offer a lot of very appreciated amenities..especially the cold drinks in the free minibar on a very very hot day..

TripAdvisor certified review
Business - 09/07/2017
« Nice hotel, well located »

Nice hotel well located in the centre of Paris. I you want to go shopping, the luxury mall La Fayette is just nextdoors, the big metro/RER station Saint Lazare is at a couple of hundred meters from the hotel. The hotel is ok, small rooms but this is quite standard in Paris, air conditioning working fine, a real bath and very nice bathroom, but should ask a room away from the street side as there is a lot of noise coming from the streets very early in the morning. Breakfast was extended and qualitative but the place was rather crowded and small, so don't take any (business) lugage or clothing but leave it in your room until checkout. Automatic (pre-)check-in didn't work as planned as I still had to line up and show my ID card, but no harm done. Automatic check-out was ok but could be faster, maybe they could mention the procedure at the reception desk as I still started to line up in front of the (crowded) reception desk. Al in all, you can't go wrong with this hotel on your business or city trip!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SvenDePaepe, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Accor try to provide the best service in order to improve stays of its customer, therefore, it creates the “fast check out”. It allows you to return your key at the front desk (you just have to drop your key Inside the keybox at the frontdesk), without having to wait because your check-out is complete. We ask a deposit at the check in, which include the price of the room, breakfasts and potential extras. Your invoice is sent by e-mail after departure with the real costs. We appreciate your sharing your concerns, and we hope to see you again soon. Kind Regards, Mr Vincent V.

AccorHotels certified review
Ong Families - 07/07/2017
« Excellent »

Overall its good beside the room a bit too small. Good location. Excellent breakfast

AccorHotels certified review
Anonymous Solo - 05/07/2017
« Good value »

Great location and fine service.

AccorHotels certified review
Remy M. Business - 03/07/2017
« Confortable stay in a great location  »

Good service in a nicely and recently renovated hotel. The room was very confortable and nice patio breakfast area.

AccorHotels certified review
Doug Couples - 03/07/2017
« Great location and good facilities »

Checkin was smooth and good service from staff. Rooms on top floor are new but small. Lifts make access a breeze.

AccorHotels certified review
Anonymous Couples - 27/06/2017
« Good atmosphere  »

Missing the Waooo effect at check in at the hotel. Message like : welcome to Paris Mercure we are pleased to see you again in your hotel accord program, we are going to do our best to do this stay is unforgettable....

AccorHotels certified review
Benjamin W. Couples - 27/06/2017
« Best Stay Ever »

Great STaff

AccorHotels certified review
Mark H. Friends - 26/06/2017
« Mark Harris »

Room nice although a little small Breakfast okay The two staff on reception (young lady and young man) were exceptional - very helpfull

AccorHotels certified review
Anonymous Solo - 26/06/2017
« Under expectation  »

Room small, almost no amenities, restaurant staff at breakfast rough, food not up to expectation, no salad

AccorHotels certified review
Thomas Couples - 26/06/2017
« A wonderful stay in a cosy, charming hotel »

Hotel located in a beautiful area, convenient as very close to a major subway station. The room was exquisite and the indoor yard very cosy. Plus it's very quiet! THe staff were friendly and answered every of our needs. Nothing negative to say!

AccorHotels certified review
Guillaume S. Business - 20/06/2017
« Comfortable and easy-going »

Good breakfast Comfortable bed Good location Noisy outside in the early morning hours Small room Bathtub not covered with shower curtain.. water on the floor

AccorHotels certified review
Matt Business - 20/06/2017
« Great central location and comfy quiet rooms »

Well located in L'Opera close to shopping and dining options, short walk to most major places to visit. Room was quiet, comfy, slept well. Food was good, impressed with the unique(to me anyway) glass tagine.

AccorHotels certified review
Anonymous Business - 19/06/2017
« Pleasant stay »

Room was clean, quiet and comfortable. Staff were helpful and efficient. Only minor areas of improvement would be that there was no Breakfast tea available in selection in the room (and being English I love my tea!!). Also a shower cap in bathroom would be helpful.

AccorHotels certified review
Maja Friends - 19/06/2017
« Nice loby, but under standard rooms! »

Room (601) was really small and low. I broke my head in the bathroom, and my husbend couldn't stand straight.

AccorHotels certified review
Mark Business - 19/06/2017
« Business Trip in a Budget Hotel »

Room was small and fairly dated in the main part; bathroom - whilst also small - was well refurbished. Lack of iron/board in room was rectified quickly by reception.

AccorHotels certified review
Anonymous Solo - 19/06/2017
« Good »

Nice hotel. Small room, but comfortable. Only complaint is that the wireless internet is a bit slow.

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