Hotel - Mercure Paris Opera Garnier Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opera Garnier Hotel

4.0/5 1,253 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00 - 23:30
    • Opening hours : Week-end 17:00 - 23:30

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting.Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

  • 139 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 18 connecting rooms
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Remote control TV
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,957 reviews

Our guest reviews for Mercure Paris Opera Garnier Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,253 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
2welltravelled Solo - 18/09/2018 AccorHotels certified review
« Excellent. »

Beautifully decorated hotel, with charming staff, good breakfast buffet & pefectly situated for enjoying the delights of central Paris.

C. L. D. C. B. Business - 14/09/2018 AccorHotels certified review
« Very good stay »

I am staying at this Hotel for the last 4 years or so. With its up and downs I am trying to be loyal to it because the area of its location is excellent for me as well as for anybody that want to be very well located in Paris. At one step from the Gare St. Lazare and also to the Commercial area at the Opera Neighborhood, everything makes it as a great choice to know and enjoy Paris in the best possible way. The Hotel was renew and after it is keeping a very good standard. The service is being improved from stay to stay and I can not have any complaint on it. They were very kind to provide me with a nice room and were very gentle at any time I requested some kind of service. I very much enjoyed this stay in Paris, as usually did, however, the hotel contributed this time to make my stay more pleasant. One small thing that needs to be improved....the wake up call.....I requested it for my first night in Paris and they forgot to do it.....This should not happen at all. Other than that, everything was better than even expected.

Carlos L Business - 14/09/2018 TripAdvisor review
« Very Good Stay »

I am staying at this Hotel for the last 4 years or so. With its up and downs I am trying to be loyal to it because the area of its location is excellent for me as well as for anybody that want to be very well located in Paris. At one step from the Gare St. Lazare and also to the Commercial area at the Opera Neighborhood, everything makes it as a great choice to know and enjoy Paris in the best possible way.The Hotel was renew and after it is keeping a very good standard. The service is being improved from stay to stay and I can not have any complaint on it. They were very kind to provide me with a nice room and were very gentle at any time I requested some kind of service. I very much enjoyed this stay in Paris, as usually did, however, the hotel contributed this time to make my stay more pleasant. One small thing that needs to be improved....the wake up call.....I requested it for my first night in Paris and they forgot to do it.....This should not happen at all. Other than that, everything was better than even expected.

Anonymous Business - 13/09/2018 AccorHotels certified review
« Good »

Good except for the room service

Ll Couples - 11/09/2018 AccorHotels certified review

The service staff (except a Asia girl)are very cold, the room is very small, and the items are poorly equipped. The checkin girl named Chau is very nice and friendly.

Marc G. Business - 09/09/2018 AccorHotels certified review
« Fair but petty... »

As usual with Mercure hotels, warm welcome and fine context. However in the present case, I have been really disappointed by my room, in terms of both location (I had to walk up quite a steep flight if stairs) and amenities: the room was tight, and the bathroom so tiny it was hardly usable. Hardly a "privilège", despite its categorization.

Ltynan Solo - 08/09/2018 AccorHotels certified review
« Very close to gare de saint lazare. Also had a lovely balcony. A great dog friendly hotel »

I stayed here on a recent overnight in Paris. The hotel is dog friendly which is great and also there was no charge for my dog. The hotel has a great location very close to Gare de Saint Lazare. I also had a lovely room with a balcony.

Jana Families - 08/09/2018 AccorHotels certified review
« Great location and very comfortable bed and pillows »

It was a pleasant stay, very comfortable although the room itself was a bit dark. The sloping ceilings made the room seem smaller than what it is and we often hit our heads when trying to use the coffee machine. the complimentary drinks was great. Wasn’t keen on the use of takeaway paper cups instead of real cups, because it means you can only have one cup of coffee/tea per day. Real cups would be better

Anonymous Business - 05/09/2018 AccorHotels certified review
« stay in Paris for work »

Good experience overall, staff very friendly. Room a bit small but for long stay but it was not the case.

Alain Families - 04/09/2018 AccorHotels certified review
« Satisfied »

I was satisfied overall with my stay

Ian G. Solo - 04/09/2018 AccorHotels certified review
« Usual high standards at this central hotel »

Enjoyed my stay as usual. First day was allocated an internally facing room which was very dark with small windows. I was able to change on the second day which was good - thanks to the helpful staff. A minor point, but I preferred the old hotel desk when you entered the hotel rather than having people booking you in standing around with telephones, which looks and feels a bit messy. But the staff are great and helpful as always.

Annette Couples - 31/08/2018 AccorHotels certified review

Fairly comfortable stay , easy check in check out great location , friendly staff , rooms are small if you have a lot of luggage . Great space in bathroom and loved the balcony ! Would stay here again .

Anonymous Families - 27/08/2018 AccorHotels certified review
« Mrs Sabine S. »

The receptionist at check in was really helpfull . All the staff was very friendly. Especially your night porter , think his name was Eugene or Yuri, who was on the night shift on the 18.08 was extremley helpfull and caring organizing the journey to the hospital for my daughter.

Anonymous Couples - 26/08/2018 AccorHotels certified review
« World Class »

Amazing hotel with friendly staff and exceptional service. Perfect location

A. W. Friends - 23/08/2018 AccorHotels certified review
« friendly and helpful staff »

breakfast overpriced. staff very helpful with our questions about getting around. Room somewhat small.

Anonymous Business - 23/08/2018 AccorHotels certified review
« Excellent »

Ideal for a stay near Gare St Lazare

Solo travel - 19/08/2018 TripAdvisor review
« 快適な滞在 »

昨年に続いてでしたが、快適な滞在ができました。去年より広い部屋でした。ただ、ミネラルウォーターが初日だけのサービスだったのは気になりました。また、アコーホテルにはエレベーターから遠い部屋を希望と登録していますが、エレベーターの真ん前の部屋でした。昨年利用時のアンケート登録では I invite you, for your next stay, to book a Privilege Room, more spacious, endowed with bedding upscale Mercure and of various services like an iPhone / iPad dock station, a Nespresso machine, a free minibar as well, cosmetics, a bathrobe and slippers.と返答がありましたが、特段何もありませんでした。初めてランドリーサービスを利用しましたが、仕上がりには大満足です。シャルルドゴール空港からロワシーバスで利用できるので、パリに行くときには利用すると思います。

Anonymous Couples - 18/08/2018 AccorHotels certified review
« Another wonderful stay! »

The hotel is well located, just a couple of minutes walk to the metro, RER and main line station. Department stores are nearby too. Staff were very friendly and attentive. The room was not large (this is Paris!) but was clean and had all the facilities we needed. The breakfast was good and there was plenty of choice. The young women responsible for the bar was very efficient and friendly. The only question I have is why there was only one free welcome drink offered when two people are staying?

Sai T. Families - 14/08/2018 AccorHotels certified review
« Excellent Stay in Paris »

Excellent Stay, staff are very helpful. Gave us connecting room as requested, very clean, modern, very comfortable bed. Location is great, close to major sites and shopping area. Rooms are a bit small, that's Paris centre so understandable. Great bar area. A bit of advise, need to change the keycard system, need to change all the time. Bar would be better if there is happy hour. Apart from that, great stay!!!

Anonymous Couples - 12/08/2018 AccorHotels certified review
« Welcoming »

We had a great experience at your hotel, in particular the check in process was so pleasant, the lady that checked us in, I believe her name is Pasquilina, was very lovely.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates