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Mercure Paris Opéra Garnier Hotel & Spa 4 stars

TripAdvisor rating 4.0/5 1,379 reviews
Mercure Paris Opéra Garnier Hotel & Spa
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Hotel extras

  • Hotel in the heart of Paris, a few steps from the Opéra Garnier

  • 139 modern air-conditioned rooms

  • Spa de l'Opéra: 160 m² focused on well-being (hammam, massages, facials)

  • Natural light fitness room

  • Inner courtyard, with vertical garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Beauty salon
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Thermal Spa
  • Fitness centre
  • Well-being
Business services
  • Copy/print service available

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008
paris
france

Tel: +33143873055

Fax: (+33)1/43873222

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE ST LAZARE :   20-21-26-28-29 ST LAZARE

  • PONT DE SEVRES :   3-9 HAVRE CAUMARTIN

  • ST LAZARE :   3-12-13-14 ST LAZARE

  • GARE DU NORD :   E HAUSSMANN ST LAZARE

  • MARNE-LA-VALLEE :   A AUBER

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21.75 miles

  • By car

    PORTE D'ITALIE At 11km / 6.88 miles

  • By car

    PORTE DE BAGNOLET At 10km / 6.25 miles

  • By car

    PORTE DE LA CHAPELLE At 3km / 1.88 miles

  • By train

    PARIS ST LAZARE At 0.2km / 0.13 miles

GPS :48.874806, 2.326376

Our accommodations

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting. Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

Classic Room with 1 double bed or twin beds

  • Max. number of persons: 2
  • Area: From 12m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room - 1 single bed

  • Max. number of persons: 1
  • Area: From 11m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Mini bar with free soft drinks

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 13m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Suite with 1 double bed

  • Max. number of persons: 2
  • Area: From 17m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

LA TERRASSE

Photo non contractuelle / Strictly non binding

The cozy and low-lit atmosphere of the bar and the comfortable garden lounges are perfect for relaxing after a day in the capital.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Opéra Garnier Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,247 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,379 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel in centre of Paris

TripAdvisor rating 4.0/5

JaneMA A Friends getaway - 18/08/2019 TripAdvisor review

Great location. Very nice room (Privilege) which was quite small but this was not a problem as it had a super balcony with table and chairs, overlooking St Lazare (the room had excellent sound proofing!). The breakfast was very good, with lots of choice. All the staff were very professional and helpful. Recommend booking a Privilege room.

It was a rather nice experience

Customer review rating 4.3/5

Effie Couples - 14/08/2019 AccorHotels review

Good location, most of the rooms very small, friendly and helpful staff, excellent breakfast!!

Convenient Stay

TripAdvisor rating 4.0/5

usamahaddad13 Solo travel - 14/08/2019 TripAdvisor review

Welcoming and pleasant staff, attentive to requests. Hotel conveniently located in a vibrant area close to the Opera, Galeries Lafayette, and other major stores. The Roissybus stop is in front of the Opera, operating direct trips to and from CDG Airport. The hotel is newly refurbished and the room was comfortable for a nights' stay. Breakfast is always a pleasant experience at Mercure hotels

Great location, friendly staff, comfortable

Customer review rating 4.3/5

Singcat Couples - 13/08/2019 AccorHotels review

As above

Delightful and satisfying. I will certainly return on my next trip .

Customer review rating 4.3/5

Y. S. W. J. Friends - 10/08/2019 AccorHotels review

Staff is friendly and helpful. Location is convenient.

Very great experience: good location, great service, big room, friendly and helpful staff

Customer review rating 4.3/5

Stefanus Couples - 09/08/2019 AccorHotels review

It was really a great experience staying at Mercure Paris Opera Garnier. The staff were so friendly, professional, and very helpful. The room was big, enough to fit our four big luggages with plenty of room to reorganize/repack our suitcases. The room service was very nice. They keep our refrigerator fully stocked, so we don't need to worry about hydration. The location is very good. Only 5 min walk to station, 10 min walk to Galerie Lafayette, few more mins to Eiffle.

One night in paris

Customer review rating 4.3/5

Elo Solo - 07/08/2019 AccorHotels review

Always excellent stay in mercure opéra

Dear Mrs. M., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier It is always a pleasure to receive positive feedback from loyalty guest. I will share your comments with our team. It is essential for us to provide to our guests a service of quality and we are happy to see that your stay met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Paris Opéra Garnier Team

Different from what i am use to but overall no complaints

Customer review rating 4.3/5

Warren S. Couples - 05/08/2019 AccorHotels review

Location was ideal, restaurant, shops close by. Rooms nice and tidy and very quiet. Bar only opened at 4-00pm daily and then if you wanted a drink you had to chase down the barman. Breakfast ok, bacon and sausage not the best they seemed to be microwaved or something. Other than that happy with the hotel, staff very helpful and courteous.

Dear Mr s., Thank you for taking the time to give us your feedback regarding your stay in our hotel. It is a pleasure to read that your overall experience was comfortable thanks to our helpful team, location and facilities. However, we took note of all your comments regarding our breakfast as well as our bar. Once again, thank you for your message and we hope to have the pleasure of welcoming you back in a near future. Florie-Anne Galy Guest Experience Manager

Operation Director

Customer review rating 4.3/5

Christophe R. Couples - 30/07/2019 AccorHotels review

Good atmorphere, very nice and friendly welcome.

Lovely hotel near Opera Garnier

Customer review rating 4.3/5

Capucine Solo - 24/07/2019 AccorHotels review

Very quiet and nicely decorated room in the hearth of Paris, close to Opera Garnier. The room is tinier than other Mercure's hotel, but this is due to the excellent location, where you can walk into Paris very easily.

Dear Mrs C., Thank you for taking the time to share with us your experience at Mercure Paris Opera Garnier. With guest satisfaction as our primary objective, we were glad to know that you had a great stay in our hotel as you enjoyed our comfortable room and central location. We want to thank you for your wonderful support and hope to have the pleasure of welcoming you soon. Kind regards, Florie-Anne Galy Guest experience Manager

Good hotel, good location

Customer review rating 4.3/5

L. Y. Y. Friends - 23/07/2019 AccorHotels review

It's a pleasant stay, staff are helpful. Like the location very much as near to metro stations and shopping areas!!

Dear Mrs L., Thank you for taking the time to give us your feedback regarding your stay at Mercure Opéra Garnier Hotel & Spa. We were glad to read that your overall experience was pleasant as you felt our location was good and our staff was helpful. We shared your comments with our team and would like to thank you for your kind support. Thank you again for your message and we hope to have the pleasure of welcoming you back soon. Kind regards, Florie-Anne Galy Guest Experience Manager

A place to return

Customer review rating 4.3/5

Anonymous Business - 19/07/2019 AccorHotels review

very convenient location, nice staff and good atmosphere

Dear Mr Segura, Thank you very much for taking the time to pen down a few words of your experience in our hotel. We were delighted to see that you enjoyed your stay with us, from beginning to end, thanks to our friendly staff, atmosphere and location. We would like to thank you again for your kind message and hope to have the pleasure of welcoming you back soon. Kind regards, Florie-Anne galy Guest Experience Manager

The staff was exceptional.

Customer review rating 4.3/5

Anonymous Solo - 17/07/2019 AccorHotels review

This was my first visit to your hotel. The location was superb and efforts to help me were exceptional.

Dear Mrs S., Thank you very much for taking the time to pen down a few words of your experience in our hotel. We were delighted to read that you enjoyed your stay with us, from beginning to end. It is always a pleasure to know that we made our guests felt comfortable and welcome. We would like to thank you again for your message and hope to have the pleasure of welcoming you back. Kind regards, Florie-Anne galy Guest Expérience Manager

Excellent!

Customer review rating 4.3/5

Jess Business - 15/07/2019 AccorHotels review

Really nice!

Dear Mrs L., Thank you for your feedback; we really appreciate you taking the time to share it with us. We were very happy to read that you enjoyed your stay with us. Our team wishes to thank you for your wonderful support. It is essential for us to provide to our guests a service of quality and were glad to see that your stay met your expectations. We hope to have the pleasure of welcoming you back soon and thank you for your kind support. Kind regards, Florie-Anne Galy Guest Experience Manager

Amazing

Customer review rating 4.3/5

Herwin N. Business - 14/07/2019 AccorHotels review

It was more than what I was expecting.

Mr N., Many thanks for taking the time to pen down these few words about your experience in our hotel. Your kind comment has been shared with all of our staff and we would like to thank you for your support. Please trust, Mr N., that your message made our team very happy, especially reading that your stay was more than what you were expectating. Thank you again and we hope to have the pleasure of welcoming you back very soon. Kind regards, Florie-Anne Galy Guest Experience Manager

Stay in paris

Customer review rating 4.3/5

S. Solo - 13/07/2019 AccorHotels review

Perfect

Dear Mr S., Warm greetings from Mercure Paris Opera Garnier Hotel and Spa! We would like to thank you for taking the time to share your experience of your recent stay in our hotel. Your kind review serves as a motivation for our team, as it is our earnest endeavor to provide our guests with a comfortable and pleasant stay. We were very happy to read that your overall experience with us was "perfect". Our entire team appreciates your kind support. Thank you, Mr S., for your loyalty and we look forward to welcome you back very soon. Kind regards, Florie-Anne Galy Guest Experience Manager

Fake advertisement of room size and bad customer service

Customer review rating 4.3/5

Lance T. Business - 12/07/2019 AccorHotels review

If I could rate a 0, I would. The room is too small, manager too inflexible and rude. We received different information from different reception staff. Housekeeping did a very poor job as the bath tub was still soapy even after it was ‘cleaned’. Overall very bad experience and will not stay in any Accor chain group of hotels ever.

Dear Mr T., Greetings from Mercure Paris Opera Garnier! Thank you for sharing your feedback with us after staying at our hotel. We are deeply sorry to learn that your stay with us did not meet your expectations. We try our best to make our guests feel comfortable and apologize for the room size and our housekeeping service. Unfortunately, as explained by the manager, the conditions of a prepaid reservation stipulate that it may not be cancelled, modified or refund. We wish to thank you again for your feedback as it will allow us to improve our service. Kind regards, Florie-Anne Galy Guest Experience Manager

Very pleasant stay , as usual in this wonderful hotel

Customer review rating 4.3/5

Radwan D. Families - 09/07/2019 AccorHotels review

Everything was perfect , except that 1 lift was faulty which meant that we had to que everytime we used it

Dear Mr Fattal D., Many thanks for taking the time to share with us your experience of your recent stay in our hotel. Your kind review serves as a motivation for our entire team; it is our earnest endeavor to provide our guests with a pleasant stay. However, we would like to sincerely apologize for the lift and the inconvenience. We contacted the company in charge of this matter and try to resolve this issue as quickly as possible. We would like to thank you for your loyalty, Mr Fattal D., and hope to have the pleasure of welcoming you back soon. Kind regards, Florie-Anne Galy Guest Experience Manager

Good.

Customer review rating 4.3/5

Andy K. Business - 09/07/2019 AccorHotels review

The room is clean and good. Breakfast can be better.

Dear Mr K., Thank you for the great review of our hotel! We are glad that your overall experience in our hotel was a pleasante one. However, we took note of all your comments in order to provide a better service during your next visit. We hope to see you again very soon, Mr K. and thank you again for your message. Kind regards, Florie-Anne Galy Guest Experience Manager

excellent

Customer review rating 4.3/5

Pradeep I. Families - 04/07/2019 AccorHotels review

amazing helping stafff

Mr i., Thank you for taking the time to share your experience at Mercure Paris Opéra Garnier and Spa. We were very happy to read that your stay was enhanced by our warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Thank you again for your time and we truly hope to have the pleasure of welcoming you back soon Mr i.. Kind regards, Florie-Anne Galy Guest Experience Manager
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