Hotel - Mercure Paris Opera Garnier Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opera Garnier Hotel

4.0/5 1,277 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 0  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00 - 23:30
    • Opening hours : Week-end 17:00 - 23:30

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting.Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

  • 139 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 18 connecting rooms
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Remote control TV
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,184 reviews

Our guest reviews for Mercure Paris Opera Garnier Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,277 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 05/11/2018 AccorHotels certified review
« Very welcoming and helpful staff, excellent breakfast although room was quite small »

The reception staff were extremely helpful and friendly. It was also noticeable how charming and friendly the other staff were - always with a cheery Bonjour and broad smiles. The hotel was excellently situated close to metros and RER. The only criticism was that the room was quite small and my bete noir with almost all hotels, not enough shelves. Taking into account that guests arrive with their clothes folded in their suitcases, it's always infuriating to that there is nowhere to put them other than to unfold them and hang them. Given that there were only 5 hangers between 2 of us, even this wasn't an option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAMELA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your satisfaction is our priority and we are sorry to note that the room did not meet your expectations. Your comment allows us to move forward and find solutions to improve stay of our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie - Assistant Front Office Manager

Roy D. Friends - 01/11/2018 AccorHotels certified review
« Fantastic Staff in every department »

Excellent breakfast. Unusual check in arrangement worked OK when one got used to it. Rooms rather small, but clean and well equiped

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deborah Berthet Front Office Manager

Geraldo Couples - 30/10/2018 AccorHotels certified review
« Good service, nice place »

Rooms are very clean, hotel seems new. Everybody is very friendly and keen to help us. Good location.

Ahmed A. G. Business - 28/10/2018 AccorHotels certified review

the rooms are extremely small and we are Accor reliable guests so we should have get better service.

Osama I. K. Business - 28/10/2018 AccorHotels certified review
« good »

good

Mike W. Business - 27/10/2018 AccorHotels certified review
« Nothing to write home about »

Average hotel. Room a little small. Difficult to get to and from by car.,

D. Q. H. Business - 22/10/2018 AccorHotels certified review
« Mercure Paris »

Location is great but room is quite tight as it is central of Paris. Breakfast should be more upgrade. Next time i shall choose 5* of AccorHotels in Paris rather than Mercure.

Marie E. Friends - 22/10/2018 AccorHotels certified review
« Very nice, small and chic hotel, nicely located in the city center with a friendly young atmosphere! »

Friendly and smooth check-in process. Charming room - fresh and clean - with all necessary commodities. Nice and flexible service at the bar in the reception. Makes you feel welcome and at home. Fresh breakfast buffet with all you need.

Anonymous Business - 21/10/2018 AccorHotels certified review
« Fair »

I will focus on what was wrong. i left "do not disturb" instruction behind my door to avoid the room maintenance. nevertheless the room was cleaned up everyday. seems that your people ignore this message. table too small to be usable some tv channels were lagging internet connection slow internet connection lost every 2 minutes room so small that I could not even open my luggage bed too soft the first night the aircon was not working individually each issue is not a big deal. but when they all happen all together....

David S. Solo - 18/10/2018 AccorHotels certified review
« Small room + good location + good hotel »

Small room, like always in Paris. I didn't get upgraded, thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We noted you find your room too small. On your next stay we propose you to book a privilège room, where you will find more space and more services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck du CHAPELET Directeur General

Anonymous Business - 18/10/2018 AccorHotels certified review
« great value for money »

Rooms could be a bit bigger but anyhow this is a great hotel for business puropose staying. Great location with good RER connection. overall great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VEZMAR MAJA P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck du CHAPELET General Manager

S Business - 17/10/2018 AccorHotels certified review
« Efficient business hotel »

All good but for checkout (i didnt receive my invoice by email)

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE ROBERT ARMAND MR L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck du CHAPELET General Manager

Nk Couples - 17/10/2018 AccorHotels certified review
« Enjoyable »

Staffs friendly and helpful. Strategic location and very convenient. Safe. Clean. Everything accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOR INTAN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck du CHAPELET General Manager

Benjamin Business - 16/10/2018 AccorHotels certified review
« Design, comfortable, cozy »

Good experience again. Great hotel decoration makes the experience very pleasing. Comfortable room. The A/C is really hard to use, so was too cold. Bad nights. Good room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENJAMIN E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

Gordon Couples - 16/10/2018 AccorHotels certified review
« Comfortable short stay »

Friendly and welcoming staff. Excellent location for metro connections. Located close to restaurants and bars. Within twenty minutes travel from gate du nord.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

Vince T. Couples - 15/10/2018 AccorHotels certified review

staff was good, rooms were very small but well appointed

Chris Solo - 14/10/2018 AccorHotels certified review
« Great »

Excellent location. Clean & Modern

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank du CHAPELET General Manager

Sam Couples - 13/10/2018 AccorHotels certified review
« good location »

Near by shopping malls and shops, easy to access, close to public transportation. Services are sufficient but room is too small compare to the room rate.

Christophe Business - 12/10/2018 AccorHotels certified review
« good business hotel but beds could be better »

Good Service. Rooms are absolutely OK for Paris. Beds have very hard pillows only.

Roger Friends - 11/10/2018 AccorHotels certified review
« Good stay in down town located hotel »

Modern hotel, small but comfortable room. Excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck du CHAPELET General Manager

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