Mercure Paris Opéra Garnier Hotel & Spa 4 stars

TripAdvisor rating 4.0/5 1,389 reviews
Mercure Paris Opéra Garnier Hotel & Spa
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Hotel extras

  • Hotel in the heart of Paris, a few steps from the Opéra Garnier

  • 139 modern air-conditioned rooms

  • Spa de l'Opéra: 160 m² focused on well-being (hammam, massages, facials)

  • Natural light fitness room

  • Inner courtyard, with vertical garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Beauty salon
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Thermal Spa
  • Fitness centre
  • Well-being
Business services
  • Copy/print service available

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008
paris
france

Tel: +33143873055

Fax: (+33)1/43873222

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE ST LAZARE :   20-21-26-28-29 ST LAZARE

  • PONT DE SEVRES :   3-9 HAVRE CAUMARTIN

  • ST LAZARE :   3-12-13-14 ST LAZARE

  • GARE DU NORD :   E HAUSSMANN ST LAZARE

  • MARNE-LA-VALLEE :   A AUBER

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21.75 miles

  • By car

    PORTE D'ITALIE At 11km / 6.88 miles

  • By car

    PORTE DE BAGNOLET At 10km / 6.25 miles

  • By car

    PORTE DE LA CHAPELLE At 3km / 1.88 miles

  • By train

    PARIS ST LAZARE At 0.2km / 0.13 miles

GPS :48.874806, 2.326376

Our accommodations

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting. Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

Classic Room with 1 double bed or twin beds

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room - 1 single bed

  • Max. number of persons: 1
  • Area: From 11
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Mini bar with free soft drinks

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Suite with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

LA TERRASSE

Photo non contractuelle / Strictly non binding

The cozy and low-lit atmosphere of the bar and the comfortable garden lounges are perfect for relaxing after a day in the capital.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Opéra Garnier Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,326 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,389 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

like being in home in the fantastic city of Paris

Customer review rating 4.3/5

C. L. D. C. B. Business - 11/09/2019 AccorHotels review

I have been many times in this hotel. After staying in other Hotels and locations we tried this Mercure at the Opera and we continue our loyalty because of quite a few important factors. Its location just a few steps from the Gare St. Lazare and the Grand Boulevards, as well as the Opera & Madeline, cannot be better for us. We love this neighborhood and we stick with it. It is a very clean Hotel, with a very courteous service...rooms may be a bit tight but we usually get to be placed in very comfortable ones. They have just opened and Spa as well as a new Restaurant so without being so pretentious they offer all the services that a good quality Hotel can offer at a very fair rate. We certainly are planning to come back to this hotel very soon.

Satisfait

Customer review rating 4.3/5

Youssoufou Solo - 08/09/2019 AccorHotels review

Chek in anticiper difficile

Cher Monsieur Bida, Nous vous remercions d'avoir pris le temps de partager votre expérience à la suite de votre séjour dans notre établissement. Je suis navrée d'apprendre que vous n'ayez pas été totalement satisfait des formalités d'arrivées. Je vous invite, si vous le souhaitez à me faire part plus amplement par retour de mail des désagréments rencontrés. Nous travaillons chaque jour à satisfaire nos clients et disposer de vos témoignages nous permet de nous améliorer encore. J'espère que vous avez apprécié notre espace SPA lors de votre visite et l'ensemble des services proposés par notre établissement. A très bientôt, Amandine Chef de réception

Great hospitality, silent and clean room

Customer review rating 4.3/5

Anonymous Business - 08/09/2019 AccorHotels review

It was a nice staying for me since all staffs are very kind, the room was very silent and cleaned very well. Only negative point was the declined roof.

Dear Sir I., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your room, including the attic roof I will notify you in your client file that you do not like this kind of architecture. This will prevent us from providing you with another type of room during your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine Front Office Manager

I was thrilled with the hotel

Customer review rating 4.3/5

Karen C. Friends - 29/08/2019 AccorHotels review

I had originally feared the the location might be quite loud and busy but it was lovely and welcoming. Everything about the hotel was first rate. The staff was wonderful. The room was terrific and very well designed. The outdoor garden was delightful and the lobby seating areas were comfortable and attractive.

Everything was great

Customer review rating 4.3/5

Uldis Couples - 29/08/2019 AccorHotels review

Everything was great. The online Check-in is a nice way to make things faster. Also during the stat were able to print out booking tickets.

Good Hotel

Customer review rating 4.3/5

M W. Business - 28/08/2019 AccorHotels review

You are a good hotel with all that I expect from one.

Good stay

Customer review rating 4.3/5

M. Business - 26/08/2019 AccorHotels review

Everything was as expected

Customer review rating 4.3/5

Bruce M. P. Couples - 25/08/2019 AccorHotels review

Service and staff excellent

A good stay with a nice staff

Customer review rating 4.3/5

Sebastien Business - 19/08/2019 AccorHotels review

A Three-day/two-night stay without any problem with a warm staff and a clean and quiet room.

Great hotel in centre of Paris

TripAdvisor rating 4.0/5

JaneMA A Friends getaway - 18/08/2019 TripAdvisor review

Great location. Very nice room (Privilege) which was quite small but this was not a problem as it had a super balcony with table and chairs, overlooking St Lazare (the room had excellent sound proofing!). The breakfast was very good, with lots of choice. All the staff were very professional and helpful. Recommend booking a Privilege room.

It was a rather nice experience

Customer review rating 4.3/5

Effie Couples - 14/08/2019 AccorHotels review

Good location, most of the rooms very small, friendly and helpful staff, excellent breakfast!!

Convenient Stay

TripAdvisor rating 4.0/5

usamahaddad13 Solo travel - 14/08/2019 TripAdvisor review

Welcoming and pleasant staff, attentive to requests. Hotel conveniently located in a vibrant area close to the Opera, Galeries Lafayette, and other major stores. The Roissybus stop is in front of the Opera, operating direct trips to and from CDG Airport. The hotel is newly refurbished and the room was comfortable for a nights' stay. Breakfast is always a pleasant experience at Mercure hotels

Great location, friendly staff, comfortable

Customer review rating 4.3/5

Singcat Couples - 13/08/2019 AccorHotels review

As above

Delightful and satisfying. I will certainly return on my next trip .

Customer review rating 4.3/5

Y. S. W. J. Friends - 10/08/2019 AccorHotels review

Staff is friendly and helpful. Location is convenient.

Very great experience: good location, great service, big room, friendly and helpful staff

Customer review rating 4.3/5

Stefanus Couples - 09/08/2019 AccorHotels review

It was really a great experience staying at Mercure Paris Opera Garnier. The staff were so friendly, professional, and very helpful. The room was big, enough to fit our four big luggages with plenty of room to reorganize/repack our suitcases. The room service was very nice. They keep our refrigerator fully stocked, so we don't need to worry about hydration. The location is very good. Only 5 min walk to station, 10 min walk to Galerie Lafayette, few more mins to Eiffle.

One night in paris

Customer review rating 4.3/5

Elo Solo - 07/08/2019 AccorHotels review

Always excellent stay in mercure opéra

Dear Mrs. M., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier It is always a pleasure to receive positive feedback from loyalty guest. I will share your comments with our team. It is essential for us to provide to our guests a service of quality and we are happy to see that your stay met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Paris Opéra Garnier Team

Different from what i am use to but overall no complaints

Customer review rating 4.3/5

Warren S. Couples - 05/08/2019 AccorHotels review

Location was ideal, restaurant, shops close by. Rooms nice and tidy and very quiet. Bar only opened at 4-00pm daily and then if you wanted a drink you had to chase down the barman. Breakfast ok, bacon and sausage not the best they seemed to be microwaved or something. Other than that happy with the hotel, staff very helpful and courteous.

Dear Mr s., Thank you for taking the time to give us your feedback regarding your stay in our hotel. It is a pleasure to read that your overall experience was comfortable thanks to our helpful team, location and facilities. However, we took note of all your comments regarding our breakfast as well as our bar. Once again, thank you for your message and we hope to have the pleasure of welcoming you back in a near future. Florie-Anne Galy Guest Experience Manager

Operation Director

Customer review rating 4.3/5

Christophe R. Couples - 30/07/2019 AccorHotels review

Good atmorphere, very nice and friendly welcome.

Lovely hotel near Opera Garnier

Customer review rating 4.3/5

Capucine Solo - 24/07/2019 AccorHotels review

Very quiet and nicely decorated room in the hearth of Paris, close to Opera Garnier. The room is tinier than other Mercure's hotel, but this is due to the excellent location, where you can walk into Paris very easily.

Dear Mrs C., Thank you for taking the time to share with us your experience at Mercure Paris Opera Garnier. With guest satisfaction as our primary objective, we were glad to know that you had a great stay in our hotel as you enjoyed our comfortable room and central location. We want to thank you for your wonderful support and hope to have the pleasure of welcoming you soon. Kind regards, Florie-Anne Galy Guest experience Manager

Good hotel, good location

Customer review rating 4.3/5

L. Y. Y. Friends - 23/07/2019 AccorHotels review

It's a pleasant stay, staff are helpful. Like the location very much as near to metro stations and shopping areas!!

Dear Mrs L., Thank you for taking the time to give us your feedback regarding your stay at Mercure Opéra Garnier Hotel & Spa. We were glad to read that your overall experience was pleasant as you felt our location was good and our staff was helpful. We shared your comments with our team and would like to thank you for your kind support. Thank you again for your message and we hope to have the pleasure of welcoming you back soon. Kind regards, Florie-Anne Galy Guest Experience Manager
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