Mercure Versailles Chateau Hotel 3 stars

TripAdvisor rating 3.5/5 662 reviews
Mercure Versailles Chateau Hotel
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Hotel extras

Centrally located, a stay at our hotel in Versailles puts you within easy reach of not only the park and chateau of Louis XIV, the Sun King, but also allows you to explore the rest of the town on foot. Here on business? The Palais des Congrès is nearby,

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
Leisure and activities
  • Horse riding (Nearby)

Hotel location

Mercure Versailles Chateau Hotel

19 rue Philippe de Dangeau
Angle rue Montbauron
78000
versailles
france

Tel: +33139504410

Fax: (+33)1/39506511

Contact email

Check-in from 12h00

Check out up to 12h00

  • VERSAILLES CHATEAU :   171 MAIRIE VERSAILL

  • GARE MONTPARNASSE :   VERSAIL CHANTIER

  • GARE SAINT LAZARD :   VERSAILLES RIV D

  • RER :   C VERSAILL CHATEAU

  • By plane

    PARIS ORLY At 19km / 11.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 45.1km / 28.02 miles

  • By plane

    TNF At 12km / 7.5 miles

  • By helicopter

    ISSY LES MOULINEAUX At 10km / 6.25 miles

  • By car

    VERSAILLES CHATEAU At 0.5km / 0.31 miles

  • By train

    VERSAILLES CHANTIERS At 0.8km / 0.5 miles

  • By train

    VERSAILLES RIVE GAUCHE At 0.5km / 0.31 miles

GPS :48.803245, 2.134759

Our accommodations

Make the most of your stay at Versailles by choosing the room type which suits you from Standard, Privilege or Family, which can accommodate up to 2 adults and 2 children.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our guest reviews for
Mercure Versailles Chateau Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,283 reviews

tripadvisor

TripAdvisor Rating 3.5/5

662 reviews

Disappointed

Customer review rating 4.2/5

Ramadurai Business - 06/11/2019 Confirmed reviews AccorHotels

Overall disappointed with the experience. Have travelled a lot and stayed in different country. Rooms are small and claustrophobic. Very minimal amenities and disappointed that they dont have basic things like Gyn

Consistently good option in Versailles.

Customer review rating 4.2/5

Adam M. Business - 22/10/2019 Confirmed reviews AccorHotels

I stay here annually, the staff are very friendly, breakfast is decent, the rooms are starting to get a little tired.

Dear ADAM M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let me tell you that we are starting the refurbishment of our rooms in a few days, and we hope you'll come to see that next year Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager

Ibis experience instead of Mercure

Customer review rating 4.2/5

Renee Friends - 20/10/2019 Confirmed reviews AccorHotels

I was surprised this was a Mercure property. It felt very much like being at an Ibis hotel instead. Room was very small and we had no room to leave our 2 small bags. No place to open them. I have never been in a Mercure that felt like that. Very disappointed. I would not recommend it to anyone.

Dear RENEE A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Château. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre C General manager

Less and less enjoyable

Customer review rating 4.2/5

Anonymous Business - 19/10/2019 Confirmed reviews AccorHotels

Not at the expected level this time: sofa dirty, windows too and bad smell in the room

Madame C., Nous vous remercions d’avoir pris le temps de nous écrire également via notre enquête de satisfaction Mercure. Comme indiqué je reste à votre entière disposition, si vous aviez d'autres remarques à me soumettre. Vos réponses indiquent une satisfaction mitigée quant au petit-déjeuner : si vous le souhaitez, je vous invite à partager avec nous ce qui vous ferait plaisir de trouver sur notre buffet ! Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame C., en l’expression de nos sentiments les meilleurs. Pierre C Directeur

Great location, comfy bed, but the bathroom was dirty & the hotel tired

Customer review rating 4.2/5

Charlotte Business - 16/10/2019 Confirmed reviews AccorHotels

The hotel is in an excellent location. The rooms are quite small but it is an older building in a very central location so this is to be expected. Last time when I arrived I was offered a soft drink as there was no bar to have a welcome drink as a silver member, however nothing was offered this time or anytime during the stay but the online check in went well and the iron and ironing board were already placed in my room as requested which was useful. The room itself was quite clean and the bed was very comfortable, however the room was tired and in need of updating and the sofa in the room was badly stained which was off putting. The bathroom in the room was a reasonable size and the shower was quite good but the ceiling above the shower was covered in black mold and there was a lot of mold and dirt around the door and wall of the shower which made it very unpleasant to use the shower and I am reluctant to stay at this hotel again because of this. This hotel is a very similar price to the Mercure Velizy but the quality of the experience is very different. All the hotel staff were very welcoming and friendly.

Dear CHARLOTTE R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Château. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that our hotel will start some refurbishment in a couple of weeks, and we hope you would come again to see our new rooms. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Pierre C General manager

A Nice Hotel Ideally Located for Visiting Versailles

Customer review rating 4.2/5

Kevin G. Business - 15/10/2019 Confirmed reviews AccorHotels

The hotel is in an excellent location and only a short walk form the railway station. The rooms are very good and I had two comfortable nights sleep. The only downside is the fact the hotel does not have a bar or restaurant, however you are only a very short walk from some great restaurants.

Dear KEVIN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager
Customer review rating 4.2/5

Jean B. Friends - 15/10/2019 Confirmed reviews AccorHotels

Only one night; fine but overpriced.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pierre C General manager

air-conditioning not working, ugly and dirty bathroom

Customer review rating 4.2/5

Anonymous Business - 11/10/2019 Confirmed reviews AccorHotels

air-conditioning not working, ugly and dirty bathroom, awful coffee at breakfast

Dear AGATA G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Château. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. All our efforts are concentrated in preventing future occurrences. Kindly accept as a little compensation of your stay in the form of points in your Le Club card, which will be issued to your account within the next 2days. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Pierre C General manager

Comfortable stay with minor things to improve

Customer review rating 4.2/5

Stephan R. Business - 07/10/2019 Confirmed reviews AccorHotels

As usual it was a comfortable stay. The personnel was friendly and the service good. The only concern is about the check-out. There seems to be only one credit card reader at the reception. This creates delays during check-out , especially if technical problems like a missing WiFi connection comes on top.

Dear STEPHAN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the check out process, have you already try our "Fast check Out" ? Do not hesitate to ask for it in the front desk. It could be very usefull .. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager

Hotel met the minimal requirements for a short stay

Customer review rating 4.2/5

Anonymous Business - 04/10/2019 Confirmed reviews AccorHotels

Room was clean however location of room was at street level which was quite noisy. Also the hotel didn’t offer expedited laundry service which is usually important when traveling on business. Breakfast was limited but ok. Location was sufficient.

Dear WAYNE B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Château. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre C General manager

Perfect location

TripAdvisor rating 3.5/5

Daiva07 Friends getaway - 25/09/2019 TripAdvisor review

Perfect location, a lot of good restaurants around. Our second stay at the hotel, though the service at the reception initially was disappointing. Generally, the reception staff is very friendly and helpful, except one misunderstanding which could be solved in a different way.

Thank you very much for your loyalty to our hotel and for taking the time to share your experience. I am happy that you enjoyed your stay in general and most particulary the privileged location of the hotel and also the kindness of our staff. We hope to have the opportunity to welcome you again soon, Sincerely, Pierre

Service excellent but bed was awful

Customer review rating 4.2/5

Megan S. Couples - 17/09/2019 Confirmed reviews AccorHotels

Line on the bed barely covered the mattress which made for an uncomfortable night, but desk staff were wonderful helping to Orit the tickets

Dear MEGAN s., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback about our staff member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we're taking good notes of your comment regarding the bed linen to fix that urgently. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager

Tiny but clean rooms, missing bathroom stuff

Customer review rating 4.2/5

Brigitte Couples - 14/09/2019 Confirmed reviews AccorHotels

Staying there every month means I appreciate this hotel and its staff. Satisfactory value for local room rates. Good breakfast and juices, dry fruits variety could be enlarged. Anyway still roasted bath towels and poor or missing bathing gel and hair conditioner

Chère Madame C., Nous vous remercions pour vos commentaires suite à votre séjour à l’hôtel Mercure Versailles Château. Merci infiniment pour ce retour positif et pour vos commentaires. Nous prenons bonne note de vos remarques concernant l'offre petit déjeuner ainsi que les produits de salle de bains. Merci encore pour votre fidélité à notre établissement. Très sincèrement, Pierre C Directeur

Hôtel Mercure Versailles Château

Customer review rating 4.2/5

Roberta Families - 11/09/2019 Confirmed reviews AccorHotels

I really enjoyed the hotel, it was clean and breakfast was great! The staff was friendly and it was located half a mile from Versailles. Lots of great places to eat all around this hotel. It was in a safe area. I liked the coolness of the room, it got really hot one day and it felt good to come into a cool room at night to sleep to.

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. We are glad that your enjoyed your experience in our hotel and most particulary the privileged location of the hotel, the comfort and cleanliness of your room and also the kindness of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre General manager

Very good

Customer review rating 4.2/5

Anonymous Business - 11/09/2019 Confirmed reviews AccorHotels

Very good. Very comfortable.

Dear Mr O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. We are glad that your enjoyed your experience in our hotel and most particulary the comfort of your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre General manager

Great location

Customer review rating 4.2/5

Ursula B. Friends - 10/09/2019 Confirmed reviews AccorHotels

Rooms were clean and although compact, were suited for a short stay. Excellent location for visiting Versailles

Dear Madam B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. We are glad that your enjoyed your experience in our hotel and most particulary the privileged location of the hotel and olso the cleanliness of your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre General manager

Comfortable and pleasant

Customer review rating 4.2/5

Sue Families - 05/09/2019 Confirmed reviews AccorHotels

All went well. Quiet side street. Breakfast good. Staff helpful and obliging.

Dear SUZANNE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager
Customer review rating 4.2/5

Anonymous Business - 05/09/2019 Confirmed reviews AccorHotels

Great staff, a little boring breakfast ( for more than 2 weeks. :-) ), very good location.

Dear SANDOR K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we're sorry that breakfast did not suit you perfectly for your long stay with us, we'll try to improve this ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager

Versailles Chateau

TripAdvisor rating 3.5/5

RobertaD2562 Family - 05/09/2019 TripAdvisor review

GREAT LOCATION!!!! PLenty of places to eat and half a mile away from the Palace of Versailles!!! Train station was close to go to Paris! It's my favorite location to stay in! Staff was friendly, plenty of clean sheets and breakfast ti choose from.

Thank you very much for taking the time to share your experience at the Mercure Versailles Château. I am glad that you enjoyed our privileged location, the kindness of our staff and also the quality of our beakfast. Thank you for your support. We hope to have the opportunity to welcome you again soon, Sincerely, Pierre
Customer review rating 4.2/5

Anonymous Couples - 01/09/2019 Confirmed reviews AccorHotels

Hotel ideally located for the palace etc. Rooms could do with a bit of tlc and a good clean, not as clean as they could and should be. Air con in room is also pretty useless. Would I stop here again? No, rooms really do let the hotel down.

Dear JOHN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Château. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sorry again for what happened to your parents. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre C General manager
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